wierd problem ,phone icon stuck with no. 1 - Galaxy S III Q&A, Help & Troubleshooting

hello all
lately i have a very strange problem ,
the phone icon got red no.1 on it but nothing i miss or something like missed call
i tried to restart the phone many times , deleting the call log
but it still exist ...
any clue please ????
screenshot is attached

deleting the call log work for me

i did but nothing happend
the problem still

See also here: http://forum.xda-developers.com/showthread.php?t=1782595
A factory reset is AFAIK the only thing that helps - or using an alternative Launcher like Nova or Apex.

try clearing the phone.apk data and reboot
Sent from the asylum

Data is cleared from settings/appmanager then find phone and clear data.
and reboot as slaphead said

zodiaxe66 said:
Data is cleared from settings/appmanager then find phone and clear data.
and reboot as slaphead said
Click to expand...
Click to collapse
slaphead20 said:
try clearing the phone.apk data and reboot
Sent from the asylum
Click to expand...
Click to collapse
trying this but .nothing please help me , its very hard to do factory reset .. i have alot app and stuff and i wont lose all that

SilentMODE said:
trying this but .nothing please help me , its very hard to do factory reset .. i have alot app and stuff and i wont lose all that
Click to expand...
Click to collapse
I had this one before thinking about it, and it was my carriers voicemail that had caused the problem I think, I seem to remember phoning them and getting them to clear the call log or voicemail data, and it was sorted
Sent from the asylum

So what should I do right now ?
I'm totally confused
Btw I guess I didn't activate voicemail coz didn't use it
Sent from my GT-I9300 using Tapatalk 2

sounds like the same problem i had, found out i had disabled notification in the notification bar, as far as i can remember that did the trick for me.

Hemanse said:
sounds like the same problem i had, found out i had disabled notification in the notification bar, as far as i can remember that did the trick for me.
Click to expand...
Click to collapse
my notification in the notification bar is always activated here

SilentMODE said:
hello all
lately i have a very strange problem ,
the phone icon got red no.1 on it but nothing i miss or something like missed call
i tried to restart the phone many times , deleting the call log
but it still exist ...
any clue please ????
screenshot is attached
Click to expand...
Click to collapse
Check if this works:
Open Messaging>Menu>Delete Threads>Select all and Delete.
This fixed the issue for a colleague's phone. Might be a message which is stuck and not showing up in Messaging.

Oomahey said:
Check if this works:
Open Messaging>Menu>Delete Threads>Select all and Delete.
This fixed the issue for a colleague's phone. Might be a message which is stuck and not showing up in Messaging.
Click to expand...
Click to collapse
Tried it but still nothing
Any clues ?
Sent from my GT-I9300 using Tapatalk 2

please help me guys , do not let me down

Like I said, call your carrier and ask them to reset/clear their call log
Sent from the asylum

i called them but it seems they are not got anything to do about this problem
they told me that they don't know anything about this issue

Have you tried removing the quick link and putting it back?
-JOSH-

-josh- said:
Have you tried removing the quick link and putting it back?
-JOSH-
Click to expand...
Click to collapse
if you mean to delete the icon of it and drag and drop it again from apps ,
well the ANSWER IS YES i did , and i wonder the icon itself in apps menu stuck with no. 1 too like the other one

I had this and tried everything to clear it but unfortunately the only thing that worked was factory reset. Even reinstalling a later firmware didnt clear it.
Your apps are all redownloaded after thels reset, but you will lose anything saved in Your folders on the phone memory.
Sent from my GT-I9300 using Tapatalk 2

willow09 said:
I had this and tried everything to clear it but unfortunately the only thing that worked was factory reset. Even reinstalling a later firmware didnt clear it.
Your apps are all redownloaded after thels reset, but you will lose anything saved in Your folders on the phone memory.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
is there anyway to make that reset without losing my apps ,
i don't know if i will able to have it again or not ,, any hints about that ?
thank you
\

Related

Missed call notification on phone icon

I have a missed call on phone icon (number 1 over the icon) that don't want go away.
I have already deleted missed call registry, phone cache and reset touchwitz but problem is still present. I don't want to do an hard reset possibly. Any suggestion?
Thank you
same to me. i have the same issue. still unsolve. did you manage to get any solution?
I've has an issue with this I've for a missed call (today funny enough) and once for a message. Both times deleting the message/call and a reboot got rid if it.
Sent from my GT-I9300 using Tapatalk 2
Are you using stock voicemail or a third party? I had this issue with voice, the icon was from a voicemail hung up on the carrier voicemail that never went to voice, when I cleared up the carrier voice mail it went away.
Sent from my GT-I9300 using xda premium
I have the, "red 1" on both the text and mail icon that won't go away.
vainkdgurl said:
Are you using stock voicemail or a third party? I had this issue with voice, the icon was from a voicemail hung up on the carrier voicemail that never went to voice, when I cleared up the carrier voice mail it went away.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Io don't use any voice mail. My Carrier voice mail is deactivated!!
Any suggestion ? A cache to Clear for example?
Any news on this issue?
Sent from my GT-I9300 using xda app-developers app
This just happened to me today - argh... My OCD is driving me crazy with it there :laugh:
Anyone got some tips on how to get rid of it? I'm on stock, don't even use voicemail.
Same in this topic but still unsolved for me
http://forum.xda-developers.com/showthread.php?t=1705015&highlight=miss+call
now I use launcher just hide that distubed notification behide.
Try to go settings, apps, all apps, phone app and clear data/cache!
raphaelmo said:
Try to go settings, apps, all apps, phone app and clear data/cache!
Click to expand...
Click to collapse
Already done. Doesn't work.
Galaxy S3 con Tapatalk
raphaelmo said:
Try to go settings, apps, all apps, phone app and clear data/cache!
Click to expand...
Click to collapse
Yeah I'd already tried that as well, and doing the same to the contacts process. I read somewhere this is only an issue in the f/w version so hopefully the update fixes it.
Miss call notification
I had same issue about call notification....on my S3
After looking at different forums the only option is FACTORY RESET....Unfortunately
I dont have any problem after that!!!!!!!
I have the, "red 1" on both the text and mail icon that won't go away.
I tried everything but nothing seems to work, please help
cyrexking said:
I have the, "red 1" on both the text and mail icon that won't go away.
I tried everything but nothing seems to work, please help
Click to expand...
Click to collapse
Try different launcher Nova or Apex...
I think I might have found it!!! I had the same issue that frustrated me, spent a LOT of time researching all the forums and didn't find the answer but used my own initiative and so far has worked for me..
I really hope this works for other's out there and if it is a fix that Samsung adopt it as a fix rather than telling people to factory reset their phone..
Go to Settings > Application Manager > All applications (on the top).
Locate the "BadgeProvider" app, once in there select "clear data"
If it works for you please post your reply.
Thanks yourown
Fixed it 4 me :good:
Worked for me to , big thx .
you also may need to unchek "do not keep activities" under settings------------developer options
Yes this is the solution. Clearing badgeprovider did the trick!
Sent from my GT-I9300 using xda app-developers app

Galaxy S 3 Crashes when copying to clipboard!! Help!

About 2 days ago my galaxy S3 started crashing the app when i would i would copy something to clipboard in that particular app. Happened in messages, contacts, and I'm testing what other apps.
but no1 has figured out a fix yet. I am running go launcher and have a feeling that, that might be the issue. I really don't want to factory reset -_- but if I have to i will. anybody?
if you think that Go luancher maybe the issue, why not just download another launcher from the market and see if it goes away while your running that launcher ---- i would do this first instead of a factory reset.
the2rrell said:
if you think that Go luancher maybe the issue, why not just download another launcher from the market and see if it goes away while your running that launcher ---- i would do this first instead of a factory reset.
Click to expand...
Click to collapse
just tried apex launcher, and even went back into touchwiz and the same problem occurs. ill hold down a message or a contact. press copy message text or whatever else, and the black screens and a FC. Stock browser and stock contacts. I tried copying text from an email, but the interesting thing now is if i go to long press in any composition field i don't get a past option. Just a "clipboard" option and pressing that doesn't do anything
Have you tried Wiping Delvik Cache and fixing permissions in CWM??
I had the same problem and a factory reset sorted it out....try doing it
Sent from my GT-I9300 using xda premium
ptisam said:
Hi everyone,
I also had this problem, I found a solution without do a factory reset.
The app in question is TestService.
First you have to clean the directory /data/clipboard, delete everything in it with root explorer. After that, go to manage applications and find the app TestService, uninstall the updates.
After a reboot, copy/paste should work again.
Click to expand...
Click to collapse
Try this before you do your factory reset, seems to have helped others with the same problem.
found the fix
I don't know how i missed this in my search (i know ppl hate that) but i found the fixed, worked after this and reboot
http://forum.xda-developers.com/showthread.php?p=28961696#post28961696
fixed?
numbah54 said:
I don't know how i missed this in my search (i know ppl hate that) but i found the fixed, worked after this and reboot
http://forum.xda-developers.com/showthread.php?p=28961696#post28961696
Click to expand...
Click to collapse
What did you do? Having the same problem since last week. I hope you can help.
It will crash whatever you try to copy from. The factory reset was the only thing that fixed mine seeing as I didn't want to root my S III immediately.
|Trolling With A Smile|
read the link, there's a fix in that forum for rooted users
same problem on tab
numbah54 said:
About 2 days ago my galaxy S3 started crashing the app when i would i would copy something to clipboard in that particular app. Happened in messages, contacts, and I'm testing what other apps.
but no1 has figured out a fix yet. I am running go launcher and have a feeling that, that might be the issue. I really don't want to factory reset -_- but if I have to i will. anybody?
Click to expand...
Click to collapse
Same thing happening to me on my samsung galaxy tab. Started two days ago, as well. Samsung tech support told me to reset to factory. I don't want to, I have too many apps, picture, videos etc on my tab. BUMMED I read about stopping testservice. Did that, still no joy. Said to clear data/clipboard folder. I checked, and NO clipboard folder can be found in my data folder.

showing i have got 1 new message when i aint

the message icon on the main screen and when u goto the apps menu is showing i have 1 new message when i aint
i have tried restarting phone, deleted all messages but its still there
anyone else had this problem or can help?
Delete the icon from you home screen and then put it back , should work.
Sent from my GT-I9300 using xda premium
Motogp1 said:
Delete the icon from you home screen and then put it back , should work.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
i tried that a couple of times but its still got it showing as 1 new message when i aint
Try a restart
Emwhyk said:
Try a restart
Click to expand...
Click to collapse
i have tried restarting it and clearing the data disabled it then enabled it again but its still the same
settings>applications manager>all>messaging>clear data
that should sort it out
saywhatt said:
settings>applications manager>all>messaging>clear data
that should sort it out
Click to expand...
Click to collapse
thanks for the reply
I have tried that aswell but it still sais there is 1 new message when there aint
deleted all messages
deleted the icon and put it back there again
restarted the phone
already cleared the data in the messaging as you suggested
i dont know what else to try i am just baffled as to why this is still happening
buffblueyes said:
thanks for the reply
I have tried that aswell but it still sais there is 1 new message when there aint
deleted all messages
deleted the icon and put it back there again
restarted the phone
already cleared the data in the messaging as you suggested
i dont know what else to try i am just baffled as to why this is still happening
Click to expand...
Click to collapse
that is very odd. i have experienced that a couple of times with UltimaROM and just did the above procedure i posted. have you tried wiping caches in recovery?
saywhatt said:
that is very odd. i have experienced that a couple of times with UltimaROM and just did the above procedure i posted. have you tried wiping caches in recovery?
Click to expand...
Click to collapse
i did already try that but i just tried it again and still no luck
it doesnt show 1new message onthe lock screen but does on the home screen and when you click apps and can see all the apps
the only other option i can consider is re installing but i dont really want to do that if im honest
I had the same issue when I installed the Handcent widget and kept the stock messaging app. Here's what worked for me:
1) Go to Settings > Developer Options, and check "Do not keep activities". I'm not sure what this actually does (or how it affects other apps) so I unchecked it after it took away the message notification.
2) After a little while, the problem reappeared, so I found a free app called "SMS Cleaner Free" in the Play Store. That seemed to solve my issue permanently, as it hasn't reappeared since.
I'm not sure if one or a combo of doing both helped, but try it out and let us know.
JSCinSK said:
I had the same issue when I installed the Handcent widget and kept the stock messaging app. Here's what worked for me:
1) Go to Settings > Developer Options, and check "Do not keep activities". I'm not sure what this actually does (or how it affects other apps) so I unchecked it after it took away the message notification.
2) After a little while, the problem reappeared, so I found a free app called "SMS Cleaner Free" in the Play Store. That seemed to solve my issue permanently, as it hasn't reappeared since.
I'm not sure if one or a combo of doing both helped, but try it out and let us know.
Click to expand...
Click to collapse
i just tried that aswell but the problemis still there
i text my phone from a diff number twice and on the lock screen it come up i had 2 new messageson the msg icon but when i went to the home screen it only said 1

[Q] How to clear number in search

So I texted someone that I'm not suppose to as per my GF. So I go into message and delete the log. But the number still shows when I dail a number. For example if I type in the keypad 60455 the whole number would show up 6045557777. I need to get rid any trace of the number. Thanks in advance
btw i posted this in the ATT S3 forum too but thought I might get more response here. So delete the other one if you have to mods. Cheers
Format ur phone..!! This will surely help...!! Backup the contacts u want in ur google account.
Sent from my GT-I9300 using xda app-developers app
Settings/apps/all/dialler storage....wipe data, reboot....see if that does it
slaphead20 said:
Settings/apps/all/dialler storage....wipe data, reboot....see if that does it
Click to expand...
Click to collapse
for some reason I can't clear data on dialer storage..its greyed out.
garyzyip said:
So I texted someone that I'm not suppose to as per my GF. So I go into message and delete the log. But the number still shows when I dail a number. For example if I type in the keypad 60455 the whole number would show up 6045557777. I need to get rid any trace of the number. Thanks in advance
btw i posted this in the ATT S3 forum too but thought I might get more response here. So delete the other one if you have to mods. Cheers
Click to expand...
Click to collapse
OT: Oops! It's the couch for you, lad...
Sent from my GT-I9300 using xda app-developers app
Try clearing data on the phone apk then, also you could try backing up all your contacts and wiping contacts storage
Also try finding the thanks button.....it makes us kind helpful folk so much more willing to help
slaphead20 said:
Try clearing data on the phone apk then, also you could try backing up all your contacts and wiping contacts storage
Also try finding the thanks button.....it makes us kind helpful folk so much more willing to help
Click to expand...
Click to collapse
already wiped contacts..no work. How do I clear apk data?
garyzyip said:
already wiped contacts..no work. How do I clear apk data?
Click to expand...
Click to collapse
Settings/application manager/all/phone....clear data
For me deleting an entry in the call log does the trick and the number is not shown anymore...
slaphead20 said:
Settings/application manager/all/phone....clear data
Click to expand...
Click to collapse
Tried that..no luck.
Throw your phone away, for the sake of your GF.
Anyway, I guess since none of this is working you can just back up everything and wipe/re-flash.

"Introducing Smart Notice" won't go away

So I'm using the smart notice widget on my home screen, and for whatever reason, the introductory card that explains what Smart Notice is pops up multiple times every day. Even if I tap OK or the X button, I'll still keep getting the notification for it. Is this happening to anyone else? Is there a way to get it to stop?
Is no one else having this issue? Surely I can't be the only one. I've been searching for a way to fix this, but clearing the cache for the widget doesn't seem to do the trick.
Any suggestions?
ubergeek77 said:
Is no one else having this issue? Surely I can't be the only one. I've been searching for a way to fix this, but clearing the cache for the widget doesn't seem to do the trick.
Any suggestions?
Click to expand...
Click to collapse
Same **** here!! Annoyong as ... Anyway I ended up having to delete the file that contains the card..
Swizzle82 said:
Same **** here!! Annoyong as ... Anyway I ended up having to delete the file that contains the card..
Click to expand...
Click to collapse
Did you go into its settings and set it up? If not, try that, and also try rebooting.
Swizzle82 said:
Same **** here!! Annoyong as ... Anyway I ended up having to delete the file that contains the card..
Click to expand...
Click to collapse
And where is that file located? Does it cause any freezes or force closes?
ShermCraig said:
Did you go into its settings and set it up? If not, try that, and also try rebooting.
Click to expand...
Click to collapse
Of course, tried clearing data, cache, dalvik, deleting it and reinstalling, cleared data in home too. Nothing has worked.. Except..
ubergeek77 said:
And where is that file located? Does it cause any freezes or force closes?
Click to expand...
Click to collapse
No ill effects what so ever.. Go to System/etc/mrg_default_forms/conciergeboard/card forms look for intial smart notice guide or whatever and delete the whole folder.. It's between here..
Swizzle82 said:
Of course, tried clearing data, cache, dalvik, deleting it and reinstalling, cleared data in home too. Nothing has worked.. Except..
No ill effects what so ever.. Go to System/etc/mrg_default_forms/conciergeboard/card forms look for intial smart notice guide or whatever and delete the whole folder.. It's between here..
Click to expand...
Click to collapse
Thanks a lot! Just for reference, the offending folder's name was "initial_guide_my_concierge." For me at least, but you can modify or remove just about any card from that directory.
ubergeek77 said:
Thanks a lot! Just for reference, the offending folder's name was "initial_guide_my_concierge." For me at least, but you can modify or remove just about any card from that directory.
Click to expand...
Click to collapse
Yeah I made an update zip for it a few days ago just in case I need to put it back for any reason..
Make sure you read the request box, there is a small checked box on the lower corner. Don't uncheck it, then press ok.. And it should not show you it again, this is the same for all the help tips.

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