Ok first off im on a verizon galaxy with the S4, but the forums are being mismanaged atm so I thought you int'l guys could give me some insight :fingers-crossed:
Anyway, Had the phone for a couple weeks, noticed that sometimes (like my previous Droids) it would overheat here or there. I was playing a game for a good while, maybe almost an hour, phone was a bit warm, next thing I know screen goes black. No buttons will revive it AND it goes into some vibrate mode. The phone vibrates probably a good 5 times. Maybe this is a vibrate sequence telling me my phone just melted? lol..
Ive let it sit and cool, and still no go. Every time I hold the power button I just get one little vibrate from it. Ive tried letting it charge for a bit (no screen comes on telling me its charging). pulling the battery.
My only option is to go to verizon and get a new one I suppose.. Anyone heard of this happening or know what that vibrate sequence meant?
socalwrx said:
Ok first off im on a verizon galaxy with the S4, but the forums are being mismanaged atm so I thought you int'l guys could give me some insight :fingers-crossed:
Anyway, Had the phone for a couple weeks, noticed that sometimes (like my previous Droids) it would overheat here or there. I was playing a game for a good while, maybe almost an hour, phone was a bit warm, next thing I know screen goes black. No buttons will revive it AND it goes into some vibrate mode. The phone vibrates probably a good 5 times. Maybe this is a vibrate sequence telling me my phone just melted? lol..
Ive let it sit and cool, and still no go. Every time I hold the power button I just get one little vibrate from it. Ive tried letting it charge for a bit (no screen comes on telling me its charging). pulling the battery.
My only option is to go to verizon and get a new one I suppose.. Anyone heard of this happening or know what that vibrate sequence meant?
Click to expand...
Click to collapse
See what happens if you pull the battery, wait for a few minutes. Reboot in recovery, wipe data/factory reset and cache and then reboot.
annddd.. Im a retard. lol. I was using my wireless headphone microusb charger which was well underrated, causing the phone to discharge as I used it -__-
And I guess the phone/battery didnt adjust to tell me it was discharging
socalwrx said:
annddd.. Im a retard. lol. I was using my wireless headphone microusb charger which was well underrated, causing the phone to discharge as I used it -__-
And I guess the phone/battery didnt adjust to tell me it was discharging
Click to expand...
Click to collapse
Hahaha, I've had that happen to me when charging on pc usb, was pretty surprised i could get it to discharge faster than my pc was pumping 475 into it.
Sent from my tricked out AOKP GT-I9300
Battery
I think it means ur battery is dead. In this case even trying to charge the phone will not work because u still need a little powe in the battery to start the phone and kick-start the charging process. only option you have is to get another battery or use one of them external battery chargers and see.
I've never had it happen on the S3 but a couple of times on the S1.
If they've not changed that, then it's sufficient to just let the phone lie there for half an hour with the charger plugged in and it will become bootable.
No need to swap the battery
Sent from my GT-I9300 using xda premium
Manar Aleryani said:
I think it means ur battery is dead. In this case even trying to charge the phone will not work because u still need a little powe in the battery to start the phone and kick-start the charging process. only option you have is to get another battery or use one of them external battery chargers and see.
Click to expand...
Click to collapse
In most cases the battery is not really dead, there are special chargers that have the ability to revive such batteries. I'm not too good with that stuff but somehow when the voltage drops too low the internal electronic in the battery which controls part of the charging process is somewhat shut down. These chargers I was talking about have the ability to power these internals back up and so get the usual battery charging process running again.
I'm not sure but for all I know this can save batteries but those batteries will most likely have reduced capacity.
Hope this helps!
For yours or anyones info: i have been using the s3 the last couple of days in 110 degrees ( Vegas area) for hours while navigating, charging and on full brightness, on the dashboard in the sun. No sweat from the phone
Sent from my GT-I9300 using xda app-developers app
Reset your phone
If you can't found any error, Reset your phone. If not your hardware faulty,phone will ok
Related
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Just let mine go down to 20 plugged up and its charging but im only on day one
Sent from my MB855 using XDA Premium App
beartrap said:
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Click to expand...
Click to collapse
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Master reset for photon 4g.
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
jfdebo779 said:
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Click to expand...
Click to collapse
jfdebo779 said:
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
Click to expand...
Click to collapse
I did a factory reset on the first phone and that didn't change this problem.
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
ericdabbs said:
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
Click to expand...
Click to collapse
Good idea on the Moto forums. I have tried Battery Monitor widget, Circle Battery widget and Battery Notifier (big text) widget. No one widget was in use or installed for every instance I had a battery charge problem, but I guess it may be more than one widget with potential interferences. Has anyone else been using any of these widgets and not experienced this problem?
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
tx_dbs_tx said:
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
Click to expand...
Click to collapse
I agree it's not a bad phone, but some bug either in the phone or installed app/widget. I'd like to know what battery widgets people are using that haven't had this issue so I know what's safe.
Not exactly related to battery widgets but i have noticed that Estrong's, Astro and File Expert file managers do not work correctly on my Photon. They don't show the full capacity of my 16gb sd card and they also don't show all the files in my download folder. So I'm thinking theirs going to be more incompatability issues with this phone until app developers get some updates rolled out for this phone.
As for battery widgets, i don't use them. I use the stock battery ifo that is included with the Photon. Sorry I can't give any help with that. but I'm pretty sure the widgets in the Android Market will not be fully compatible with the Photon. Uninstall everything you installed from the market and use your phone for a day or so and see how it acts.
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while streaming from google music beta, went from 100 to 20% in <2 hours and once again it was hot as the devil's **** then it wouldn't charge.
cobrahicks said:
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while using streaming from google music beta, when from 100 to 20% in <2 hours and once again it was hot as the devil's ****.
Click to expand...
Click to collapse
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
beartrap said:
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
Click to expand...
Click to collapse
Well it got hotter the my evo 4g ever did after flashing many roms and kernels and what not and even hotter the my pre minus when simultaneously charging and tethering. Havent had a phone get that hot before, i'll try to get a temp reading when it happens again.
Just pulled the battery little while ago and it started charging again. Seems to be hit or miss with the restarts and battery pulls the get the thing going.
I havent tried just turning it off and letting it charge past 30% yet, to see if it only does it when it on vs. when it off.
It's happened again. I was running speedtest.net repeatedly to test my radios and my battery temp climbed up to 118F. I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
I tried to make this happen the other night by running quadrant repeatedly, but temps never went above 115. It always charged that night, so 115-118 is the magic number together with <30% battery.
BTW - our radios may kickass, but they also generate a lot of heat, so be on the alert to high battery temps when hitting the radios hard.
My first Photon had the problem where the battery went from 50% to DEAD immediately. I remember one time the phone was red hot to the touch right before it died, it was just idling. It wouldn't accept charge until I removed and replaced the battery.
My replacement Photon doesn't have the problem (yet) or any of the first Photon's problems. I am convinced there is a bad batch of Photons out there.
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
money226 said:
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I am using the black Sprint case, but there's no magnet in it. I do think the case may aggrevate the heat buildup so if I hit it hard again and feel it getting warm, I'll be sure to remove the case.
beartrap said:
I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
Click to expand...
Click to collapse
This theory just got shot down. I hooked up the USB charging cable at 62% and 84F and it wouldn't charge. The phone recognized the connection and displayed the message it was in charge mode, but the battery in the notification bar didn't show it was charging nor did battery monitor widget. I then connected it to the OEM wall charger and cable and nothing. I rebooted and no change. I shutdown the phone and hooked it up to AC and it went into charge mode. I then booted and it's going into charge mode as it should. I'm back to square one again.
beartrap said:
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Click to expand...
Click to collapse
That doesn't matter, you have every right to exchange it 283892 times until you get one that works. within the 30 days, It is in our contract. Not sure why people don't understand this. It doesn't matter where you get it, what store you get it from, Sprint, Best Buy, Radio ****, bob's electronics supply..you can get it exchanged. Personally, I wouldn't have even hesitated nor made this post, I would have just exchanged it.
Then made this post to say what happened to a photon I used to have. lol
EDIT: People need to speak up and let companies understand that you just won't settle. I come across customers everyday that just settle. I work for Comcast, talk to customers daily about things. I get, oh yea and then our internet sucks, and this doesn't work and oh yea this broke and we don't get this channel but we pay for it. My first question is, "Did you call?"....their answer, "Call who?"..or just "No". LOL I'm like, how the hell do you think stuff will get fixed if no one knows you have any problems? haha
You are the consumer, you have a lot of rights to the product you paid money for.
This is a great phone, but like all electronics some stores might get a bad shipment, it happens.
Good Luck with whatever you choose to do.
I have exchanged mine 2 times, 1 had a messed up screen, the other 1 had some problem that I couldn't make calls. So far this one is good to go! The Charm
-DJ
Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium
Hey guys, was using my SII a few hours ago, and I put it down at ~48% battery life. I had it charging off the USB of my PC. I don't have Samsung Kies installed, or anything. I was purely just charging it, on stock rom/bootloaders/no-root.
I went to pick up my phone a few minutes after, and all the sudden the phone won't turn on anymore.
I've tried pulling the battery, I've tried letting it run through any power still in the circuits, by having the battery out for 30+ minutes. I tried the "pull out battery, hold power for 10 seconds, then pop battery back in," to no avail. I've tried download mode, I've tried using my old Captivate jig.. It doesn't seem to be responding if I plug it in(no heat.)
Any ideas? Going to bring it back to the AT&T store tomorrow to try and get a new one.. I really hope they don't give me any ****. -_-;
Update:
I went to the AT&T store today since they just got a new batch in. Unfortunately, my faulty phone actually wasn't a problem with the phone.. It was a problem with the battery.
Somehow, the battery shorted out the entire phone, and killed it. The reason why I suspect this, is that I asked for the old battery in the new phone they were giving me. Sure enough. That phone is now a brick, also..
Thankfully, they were nice enough to give me a different one and not shove the newly dead one down my throat..
So.. Not quite sure how that happens, but sure enough.. That battery is a Galaxy killer.
Milkshakes00 said:
Hey guys, was using my SII a few hours ago, and I put it down at ~48% battery life. I had it charging off the USB of my PC. I don't have Samsung Kies installed, or anything. I was purely just charging it, on stock rom/bootloaders/no-root.
I went to pick up my phone a few minutes after, and all the sudden the phone won't turn on anymore.
I've tried pulling the battery, I've tried letting it run through any power still in the circuits, by having the battery out for 30+ minutes. I tried the "pull out battery, hold power for 10 seconds, then pop battery back in," to no avail. I've tried download mode, I've tried using my old Captivate jig.. It doesn't seem to be responding if I plug it in(no heat.)
Any ideas? Going to bring it back to the AT&T store tomorrow to try and get a new one.. I really hope they don't give me any ****. -_-;
Click to expand...
Click to collapse
You got a dud piece of hardware. Shouldn't have any problem exchanging it.
Sent from my GT-P7510 using Tapatalk
The only thing you didn't mention is using the stock charger to charge the battery for an hour or so. Did you try that? It could be a dead battery. And once the battery is critically low, your PC can't supply enough juice to charge the battery.
Sent from my SAMSUNG-SGH-I777 using XDA App
Yes, the USB charging mode on the computer sucks. Its easy to draw a deficit of power running off the computer. I had 8 percent and plugged in via USB and within a minute. Or two it was almost dead, fell to 1% in literally 5 mins. It was almost like it was pulling power FROM. The phone
The stock wall charger is 700ma IIRC. Most PCs can output only 500ma max (USB 1.0/2.0 standard). The 700ma is needed when battery level is really low. So, don't leave home without the wall charger.
I tried plugging the phone into the wall charger, to no avail.
Won't even show the charging screen, or get warm.
Bah! Hopefully the AT&T store will have new ones in stock tomorrow.
Bump.
I went to the AT&T store today since they just got a new batch in. Unfortunately, my faulty phone actually wasn't a problem with the phone.. It was a problem with the battery.
Somehow, the battery shorted out the entire phone, and killed it. The reason why I suspect this, is that I asked for the old battery in the new phone they were giving me. Sure enough. That phone is now a brick, also..
Thankfully, they were nice enough to give me a different one and not shove the newly dead one down my throat..
So.. Not quite sure how that happens, but sure enough.. That battery is a Galaxy killer.
Milkshakes00 said:
Bump.
I went to the AT&T store today since they just got a new batch in. Unfortunately, my faulty phone actually wasn't a problem with the phone.. It was a problem with the battery.
Somehow, the battery shorted out the entire phone, and killed it. The reason why I suspect this, is that I asked for the old battery in the new phone they were giving me. Sure enough. That phone is now a brick, also..
Thankfully, they were nice enough to give me a different one and not shove the newly dead one down my throat..
So.. Not quite sure how that happens, but sure enough.. That battery is a Galaxy killer.
Click to expand...
Click to collapse
That's surprising - did they confirm that the phones remained dead even with a "good" battery in?
The charger chip in our phones (MAX8922) has plenty of short-circuit protection mechanisms. (Battery prequalification mode limits current to 90 mA at extremely low batt voltage, and it also has temperature limiting.) So a shorted battery shouldn't have been able to damage the phone.
Highly technical reading material - http://datasheets.maxim-ic.com/en/ds/MAX8922L.pdf
Entropy512 said:
That's surprising - did they confirm that the phones remained dead even with a "good" battery in?
The charger chip in our phones (MAX8922) has plenty of short-circuit protection mechanisms. (Battery prequalification mode limits current to 90 mA at extremely low batt voltage, and it also has temperature limiting.) So a shorted battery shouldn't have been able to damage the phone.
Highly technical reading material - http://datasheets.maxim-ic.com/en/ds/MAX8922L.pdf
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Indeed, we tried swapping the "new" battery into it. Both of the phones were gone. I never even thought it was probable. Maybe it was just a bad batch? Who knows.
Either way! New phone smell, is great. =P
So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
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I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
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Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
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Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
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Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
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I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
ajaybala said:
lg e970 battery does not charge. when plugged into charger, few things happen
1. power button light blinks and then screen comes on(blank) and light stops blinking.
2. when power button is pressed once, black and white battery charging indicator shows for a few seconds and then screen goes blank, power button light starts blinking again. this loops.
3. when power button is pressed for a longer time, lg logo shows for a second and then screen goes blank again.
4. all this while the phone heats up rapidly, especially the screen and battery connector.
please help:crying:
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This exact thing happened to me about a month ago. Whats happening is your battery is basically dead/at 0% or 1%. When you try and charge it the phone gets hot so it's not gonna charge.
What i did was literally put the phone on ice. You gotta get a bowl big enough to put a bunch of ice in, then put some kind of layer over that. Like a bag or foil. Something to keep your phone from getting wet. Now sit your phone on top of the ice and plug it into the charger. The phone is gonna slow charge and it'll take a couple hours to charge 4 or 5%. Wait 3 hours while keeping it on ice/charging it. Then take it off the charger and it should turn on. Now put it back on the charger and it'll charge normally. Idk how much of this made sense to you, but this worked for me after trying many other things.
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
ajaybala said:
Thank you so much. you have helped revive a dead phone. I followed your instructions to the letter and after three and a half hours found the phone to have charged to 60%.
The ice really worked. The heat wasn't allowing it to charge.
Sent from my E7 using XDA Premium 4 mobile app
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I'm glad yours worked out but my case is a little different. One night I was playing games for hours and hours and while I had the charger connected so it wont die on me and when I started to notice that it's getting pretty hot, I put it down and its still charging and let it charge overnight. When I woke up the phone won't turn on anymore. When I hold the power for a long time it would start blinking but the screen won't turn on or anything and when I let go of the power button it will stop blinking, power + volume up or down combinations has not effect or whatsoever.
So I decided to connect it to my laptop thinking that maybe it got brick and I'll restore with LGNPST but it won't even recognize the phone, no matter what button combinations I make. So I was thinking maybe the battery was bad so I bought a new battery, removed the screws &cover but when I installed the new battery the damn thing still won't turn on. So now I'm thinking maybe it's the charging port, I have replaced the charging/mic module as well and went through all the trouble of disassembling the phone BUT IT STILL WON'T TURN ON!
I don't know if this method will work but it won't hurt I guess but considering I have replaced the battery already and the phone had already cooled-down since it's been days that I can't turn it on. ANYONE OUT THERE CAN SHED SOME LIGHT PLEASE!
farewell LOG
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
yhe2x said:
well for trying almost everything even to the point of replacing parts I guess it's time for me to say goodbye to my beloved LG Optimus G. It's sad coz this phone is pretty powerful and good looking too, I dont even think I've unlocked the full potential of this phone but it served pretty damn well and unfortunately I think it's out of warranty already since I've had it for almost 2 years now.
So Sayunara LGOG!
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I could probably help with your problem too if it's not too late. This same thing happened to my mom's phone(She has the LG Optimus G as well) My first guess was to replace her motherboard. I ordered her another optimus g from EBay that had a cracked screen and cracked back for $40(make sure it's an unlocked phone). The internal hardware was all in working order. I simply replaced the motherboard in hers with the one from Ebay, and it worked. If you haven't gotten rid of the phone yet you could try this. I found a teardown guide on youtube that made it really easy to remember where to disconnect and reconnect everything to the motherboard. The only downside to this is it's basically a new phone and anything not stored on your sd card will be gone. It's like a factory reset.
hey mate, wow I didnt think anyone would reply to my post anymore.. thanks for replying, anyway no I havent gotten rid of it yet though I already got a Galaxy S5 if I can fix it soon I can still return the S5 coz right now I'm not happy with it coz of the locked bootloader.
I was actually thinking of doing that since I've already gone through all troubles of replacing the mic/charging port module so why not just continue experimenting on it. I will follow your advice but do you know anywhere or anyone else I can find just like the one you got?
Your advice is greatly appreciated, thanks