So I have three exchange accounts that sync with my phone. Only one is checked to handle contacts. A few days ago, I noticed I had 3 duplicates of my contacts when browsing my contacts, either directly from the contacts shortcut in my app drawer or via phone>contacts. I removed the account from my phone and readded it last night. Everything was fine until this morning when I noticed my phone was doing it again, showing duplicating contacts. Right now when I go down the list every contact associated with the exchange account is duplicated.
Has anyone seen or heard of anything like this? If so, wanna share a fix?
--Apologies if this is in the wrong spot but I cannot seem to post in the US Galaxy S III Q&A--
Does the US version not have a Merge Duplicate contacts option under settings??
the2rrell said:
Does the US version not have a Merge Duplicate contacts option under settings??
Click to expand...
Click to collapse
Thanks for the reply! I have 'Merge with Samsung account' and 'Merge with Google' as the two menu options with merging in them. Under 'Contacts to display' I have chosen only to show my exchange contacts for the account I sync contacts with, so I know these duplicates are coming from one exchange account only. Also when I look online at Outlook.com all my contacts are not duplicated.
I d this problem with doubles not triples...all i had to do was select Merge Duplicate Contacts and it went through my contacts and all the duplicates were gone.
the2rrell said:
I d this problem with doubles not triples...all i had to do was select Merge Duplicate Contacts and it went through my contacts and all the duplicates were gone.
Click to expand...
Click to collapse
I wish I had that option... I just noticed my calendar events (birthdays mainly) are duplicated as well.
I would try the merge with Google if you have not already.
Solar257 said:
So I have three exchange accounts that sync with my phone. Only one is checked to handle contacts. A few days ago, I noticed I had 3 duplicates of my contacts when browsing my contacts, either directly from the contacts shortcut in my app drawer or via phone>contacts. I removed the account from my phone and readded it last night. Everything was fine until this morning when I noticed my phone was doing it again, showing duplicating contacts. Right now when I go down the list every contact associated with the exchange account is duplicated.
Has anyone seen or heard of anything like this? If so, wanna share a fix?
--Apologies if this is in the wrong spot but I cannot seem to post in the US Galaxy S III Q&A--
Click to expand...
Click to collapse
Help! I am facing the same isues th Exchange contacts n calendars. I removed the exchnge account n resyn. It was fine for a while, and then double contacts n calendars started to appear.
Same issue here....
I have a company exchange account and hotmail (exchange)....with contact sync only with my company account.
All the sync options are properly set for both of these accounts.
What i notice is that after a day or so... I will see my hotmail reloading all emails then duplicate contacts start to appear on my contact list.
It's weird because my contacts are from my company's not hotmail.
I have a similar setup on my last phone (Galaxy Nexus) and I do not have the duplicate contact problem.
Exchange Duplications
Anyone solve this, T-Mobile has been no help... I am having the same issues with my MS Exchange account, only the exchange account is multiplying contacts & cal events.
mmeridith said:
Anyone solve this, T-Mobile has been no help... I am having the same issues with my MS Exchange account, only the exchange account is multiplying contacts & cal events.
Click to expand...
Click to collapse
Is one of those MS Exchange accounts Hotmail?
Related
I am having trouble syncing my contacts that I inputed on my Atrix to Gmail. Even if the contact is Linked to both Phone and Google, none of the contacts show up on Gmail from my computer, but if I add a contact from my computer, it shows up on my phone. How can I sync from my phone to Gmail? btw, this is my first Android device.
Thanks.
I have exactly the same issue and it's driving me nuts! Creating a new contact on the phone adds it to the "Contacts" group but there doesn't seem to be a way to get that to sync with google/gmail. Have you found a way around this?
Ok, my phone auto syncs it with contacts and gmail, but I think I know why yours isn't.
Open the contact and verify that it has a linked profile to your google account. If it does not, then link it.
If it does, go to settings > accounts > gmail account
Hit the menu button and sync. Log into your gmail account on the desktop version, not mobile version, hit contacts, click all contacts and verify.
Sent from my MB860 using XDA App
DarrellRaines said:
Ok, my phone auto syncs it with contacts and gmail, but I think I know why yours isn't.
Open the contact and verify that it has a linked profile to your google account. If it does not, then link it.
If it does, go to settings > accounts > gmail account
Hit the menu button and sync. Log into your gmail account on the desktop version, not mobile version, hit contacts, click all contacts and verify.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
If I create a brand new contact I can't link it to gmail because the contact does not exist in gmail. Your method only works if I have the contact in gmail/google also.
Anyone solve this yet? I'm dealing with 150 contacts or so that were imported from a sim card and trying to figure out how to get them into gmail.
I think I might be able to do export all contacts to a file, then email it to myself, then import all contacts to gmail but I'm trying to avoid CSV errors.
thunderbolt
I am having the same issue in my thunderbolt. I just rooted it and when I went to look for a contact that I added when I got the phone I realized it never was sent to my gmail account and now it is not synced.
Thunderbolt
Through some searching I found that the thunderbolt defaults to a "phone" contact when you enter one on the phone. You have to select it as a Google contact before you even put it in the phone. You can't change this after putting in the contact. I'm glad I found this out early enough so that I only lost one contact.
I had this issue and found how to solve it:
Open ContactsApp->Menu->More->Settings
Here each phone is a bit different but you will be able to choose how to set your new contacts, whether it will be on your phone contacts, a specific gmail account or all.
In My Motorola Atrix, it automatically saves to contacts (and cannot be removed) and if you have more than 1 gmail account it all gets mixed up there and you should add/select the right one.
Hope it helps.
freedom_il said:
I had this issue and found how to solve it:
Open ContactsApp->Menu->More->Settings
Here each phone is a bit different but you will be able to choose how to set your new contacts, whether it will be on your phone contacts, a specific gmail account or all.
In My Motorola Atrix, it automatically saves to contacts (and cannot be removed) and if you have more than 1 gmail account it all gets mixed up there and you should add/select the right one.
Hope it helps.
Click to expand...
Click to collapse
This is the correct method and set by default on the Atrix.
Sent from my MB860 using Tapatalk
delta530 said:
I am having trouble syncing my contacts that I inputed on my Atrix to Gmail. Even if the contact is Linked to both Phone and Google, none of the contacts show up on Gmail from my computer, but if I add a contact from my computer, it shows up on my phone. How can I sync from my phone to Gmail? btw, this is my first Android device.
Thanks.
Click to expand...
Click to collapse
i have the same problem only i want my facebook contacts !
firefox3 said:
i have the same problem only i want my facebook contacts !
Click to expand...
Click to collapse
Make sure FACEBOOK is added under MANAGE ACCOUNTS and then look at DISPLAY GROUPS to select ALL CONTACTS.
Sent from my MB860 using Tapatalk
jjwatmyself said:
Make sure FACEBOOK is added under MANAGE ACCOUNTS and then look at DISPLAY GROUPS to select ALL CONTACTS.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Didnt work even when i view facebook it says no facebook contacts ! i have 1,394 friends and before i updated i had them all in my contacts
firefox3 said:
Didnt work even when i view facebook it says no facebook contacts ! i have 1,394 friends and before i updated i had them all in my contacts
Click to expand...
Click to collapse
Just to be clear, we are talking about viewing contacts on your Atrix and not viewing contacts on GMail on your PC. The point being that Motoblur does not push contacts from the various Social Networking accounts to your Google hosted Gmail contacts. I think you already know that but wanted to be sure. Did you try to delete your FB account on the Atrix and re-add. Also, and this should not make any difference, but I do not have the FB app installed. I find it a bit useless.
I currently have a stock Telstra ROM and will remain as a stock ROM until Telstra release the firmware so I have a warranty copy
I am having issues with the Exchange contacts and Sync - it is set to sync contacts, email, calendar, etc., and when you initially set up the account, all the contacts sync, but if I delete a contact on my phone, it remains in Outlook and if I create a new one in Outlook, it doesn't appear on my phone. The Calendar and email seem to work just fine.
This is becoming a major problem, as I have to create the contact twice, and if I forget the create it on my phone, I have no information for the client I want to call.
Can anyone offer a solution to this - is there a setting I have missed. Is it a bug?
thanks
DT
Outllok only syncs contacts with basic information like names and phone numbers. Any extra like pictures and notes will not resync beccuase it does not recognize these fields.
Cosmic Blue said:
Outllok only syncs contacts with basic information like names and phone numbers. Any extra like pictures and notes will not resync beccuase it does not recognize these fields.
Click to expand...
Click to collapse
I do have some contacts with contact images - which do sync the first time you set up the account. However, I created a test contact on the phone - nothing extra and it doesn't sync and I also then created a contact in Outlook with no extras, and it doesn't sync either. This must be a bug, but it is one I have to find a solution for fast, as it effects my business.
thanks
DT
I take it that Contacts were included in the setup of adding the Exchange email account.
Can you view the email account via a web browser? If you can, then you can find out if the problem is with the phone or the Outlook on the computer.
fred_up said:
I take it that Contacts were included in the setup of adding the Exchange email account.
Can you view the email account via a web browser? If you can, then you can find out if the problem is with the phone or the Outlook on the computer.
Click to expand...
Click to collapse
Yes it was.
There is no problem with the web outlook, outlook our the exchange server, it is the phone.
DT
I know that it is tedious, but what happens when you remove the account from your phone. Switch it off and on, then add the account again?
fred_up said:
I know that it is tedious, but what happens when you remove the account from your phone. Switch it off and on, then add the account again?
Click to expand...
Click to collapse
Thanks for your reply.
It does the initial sync of all contacts, but then no more sync of changes.
DT
Go into Contacts, select Option button, Mor-> Settings -> Save new contacts to. You get the option to save to the Phone, Google (your gmail account) and Microsoft Exchange (your work exchange email account). Select the Exchange option.
When you go into Contacts, select Option buttonthen select Sync contacts. Alternatively you could just go to the email app and do a refresh, then the (Exchange email) contacts should sync.
fred_up said:
Go into Contacts, select Option button, Mor-> Settings -> Save new contacts to. You get the option to save to the Phone, Google (your gmail account) and Microsoft Exchange (your work exchange email account). Select the Exchange option.
When you go into Contacts, select Option buttonthen select Sync contacts. Alternatively you could just go to the email app and do a refresh, then the (Exchange email) contacts should sync.
Click to expand...
Click to collapse
Already have tried that - it is set to save to Exchange and doing the sync there or in "account and sync" doesn't change anything. I even contacted Samsung and all they suggested was buying Touchdown from the app store - great product Samsung has if they can't even support their own software.
DT
Same issue here. Works fine for a few days then bam! stops syncing. the only way to get it updated is to blow out the contacts on the phone and re-do the initial sync. Which sucks if you have added contacts on the phone.
Evidently this is not an isolated issue. Based on reports from others in other forums, many of which are from IT professionals, this is a recurring issue with no discernible rhyme or reason.
I have a hotmail account. I put on my phone as an exchange account.
I added a contact via the browswer on my PC. Synced my phone and the contact appeared. Deleted it on the phone, synced the account. Checked on the PC and the contact had gone.
I repeated this with a few contacts. some started on the phone and some on the PC. I also took some contacts and modified their details. and synced. There were later modified again with different details on the PC. Every test showed that there was not a problem.
I am using the stock KF3 ROM and the test was run in the standard e-mail app. I have Enhanced Email (just so that I can sync more than 1 month).
d_train said:
Already have tried that - it is set to save to Exchange and doing the sync there or in "account and sync" doesn't change anything. I even contacted Samsung and all they suggested was buying Touchdown from the app store - great product Samsung has if they can't even support their own software.
DT
Click to expand...
Click to collapse
i Got the same problem...any solution ?
My best regards
galinha said:
i Got the same problem...any solution ?
My best regards
Click to expand...
Click to collapse
Nope - Samsung said that there is limited support for Activesync and to use touchdown (at $20 from the market). I am using the trial of it at the moment, and even though it does sync the contacts within the touchdown app, it doesn't sync between the app and the stock contacts, which your phone uses for dialing, text, etc.
It is a major bug, and one they don't seem to want anything to do with.
DT
I once again contacted Samsung Support indicating that the contacts sync is a bug and what solutions are likely on the horizon. This is the response...
Thank you for contacting Samsung Customer Care.
Android is an open source operating system owned by Google. If this is
not functioning, it is configuration of the exchange itself that will be
creating issues.
Please find a link below to the Touchdown features.
http://www.nitrodesk.com/dk_touchdownFeatures.aspx
Click to expand...
Click to collapse
They can't even admit they have a problem - it is all Googles fault!!
DT
I cannot seem to get new contacts and calendar entries to sync to Google. It will only download new contacts and will not upload new entries.
I have tried the usual, checking and unchecking Auto-sync, contacts, calendar. Tried "Sync Now." Nothing. Email works both directions tho.
This is a huge pain, because I already lost new contacts I entered after a hard-reset.
My Rezound sinks the google calendar better than my computer does.
Sent from my HTC
LTE 4G Rezound
jbh00jh said:
My Rezound sinks the google calendar better than my computer does.
Sent from my HTC
LTE 4G Rezound
Click to expand...
Click to collapse
Sadly, I just added a new calendar entry and contact, manually hit "Sync Now" and there is no sign of them on my Google Account.
Can you try adding a new contact and see if it shows up on your G account?
I have verified both contacts and calendar entries I've created on my phone are displayed correctly when I access my Google Contacts and Calendar from a desktop.
Do you save new contacts to "Phone" or "Google" when you enter them on the phone? Do you have "All Calendars" selected, or just the Google calendar, in your Calendar app?
Added new contact to hotmail and it went to hotmail and gmail on computer and phone.
Sent from my Galaxy Tab 10.1
punman said:
I have verified both contacts and calendar entries I've created on my phone are displayed correctly when I access my Google Contacts and Calendar from a desktop.
Do you save new contacts to "Phone" or "Google" when you enter them on the phone? Do you have "All Calendars" selected, or just the Google calendar, in your Calendar app?
Click to expand...
Click to collapse
I have all calendars selected. How do I change to just the Google calendar?
Also, where is the option on where to save contacts? I didn't change anything from the way it came and would assume that it automatically saved to google.
Thanks to everyone helping me figure this out.
From the homescreen, go to Phone>people>"+" sign to add a new contact. Then the first box is "contact type" change that from default (Phone) to your google account.
I found this out the hard way when i lost all phone numbers after a hard reset. It's strange that they're not set to "google" by default.
Hope this helps.
nlitend1
under phone/people, you can also click on view and choose just google contacts. From there on, it will only add them to your gmail contacts.
nrfitchett4 said:
under phone/people, you can also click on view and choose just google contacts. From there on, it will only add them to your gmail contacts.
Click to expand...
Click to collapse
This is what I needed! Verizon is trying to teach some hard lessons. Google should definitely be the default.
Same was true for the calender. It defaults to "PC Sync" for new entries, not gmail.
Thanks!
nlitend1 said:
From the homescreen, go to Phone>people>"+" sign to add a new contact. Then the first box is "contact type" change that from default (Phone) to your google account.
I found this out the hard way when i lost all phone numbers after a hard reset. It's strange that they're not set to "google" by default.
Hope this helps.
nlitend1
Click to expand...
Click to collapse
HA! I think Verizon is hoping Android newbs won't know that it syncs contacts nd saves them between phones/resets in the hope to push their sync option.
There is still the problem/issue of when you edit a google contact on your phone in the people app, it will NOT sync the change back to the google servers. For example, if a contact's phone number is (123)-456-7890, and I go to the people app and edit the contact and change the number to (111)-456-7890 and save it. It only stays changed on the phone for a few mins. When it re-syncs with google's gmail server it goes back to the way it was (123)-456-7890. Or if you edit a contact's email address or home address, or group name, etc. The changes on the phone only last 30 seconds to a few mins until it re-syncs with google's servers and then the changes get wiped out. Its like its only a one way sync. I've never had this issue on any other android phone or ROM.
I believe this is a bug in the People app on the Rezound. I've emailed HTC several times and they tell me I'm making a mistake. But [email protected] how hard is it to edit contact info?
Could anybody say what is happening with the GMail account. I have my contacts in Outlook and synced them with my phone, then added the gmail account. After deleting gmail account from accounts in settings all my contacts are gone. What the ...???
A also noticed that when I have an existing gmail account I cannot set individual ringtone to a contact. When it's gone everything works. Anyway I don't want this gmail to sync everything, especially my contacts. Does anybody know why the hell on earth this crap is going on? Why can't I just use my contacts without gmail sync and other strange effects.
SonicMZ said:
Could anybody say what is happening with the GMail account. I have my contacts in Outlook and synced them with my phone, then added the gmail account. After deleting gmail account from accounts in settings all my contacts are gone. What the ...???
A also noticed that when I have an existing gmail account I cannot set individual ringtone to a contact. When it's gone everything works. Anyway I don't want this gmail to sync everything, especially my contacts. Does anybody know why the hell on earth this crap is going on? Why can't I just use my contacts without gmail sync and other strange effects.
Click to expand...
Click to collapse
Yes happened with me too.
Totally idiotic.
And the worst part?
When I synced back the Google account... The contacts didn't come back properly.
All messed up and duplicates.
Idiotic.
Luckily I had taken a backup few days back and deleted all contacts and restored the backup.
I have totally disabled my contacts sync up with Google.
Sent from my Samsung Galaxy S3
The only way that helped me is to sync my contacts with my outlook without creating gmail account, then set up all personal contact ringtones and only after that create gmail account in the phone without sync options.
I have a new LG G3 and the contacts will not sync. Sync contacts is checked under the gmail account settings.. the correct account is checked off under 'select which contacts to display' in the contacts menu.. they just aren't syncing. I have tried removing the account, unchecking/rechecking sync contacts. I even imported my contacts from one gmail account to the other. It ranges from not syncing at all to displaying a few contacts only. Emails and calendar are syncing fine.
Any ideas?
guyrelax said:
I have a new LG G3 and the contacts will not sync. Sync contacts is checked under the gmail account settings.. the correct account is checked off under 'select which contacts to display' in the contacts menu.. they just aren't syncing. I have tried removing the account, unchecking/rechecking sync contacts. I even imported my contacts from one gmail account to the other. It ranges from not syncing at all to displaying a few contacts only. Emails and calendar are syncing fine.
Any ideas?
Click to expand...
Click to collapse
This may sound weird, but bear with me.
Do you have Wi-Fi calling, and/or the Sprint boot animation?
engine95 said:
This may sound weird, but bear with me.
Do you have Wi-Fi calling, and/or the Sprint boot animation?
Click to expand...
Click to collapse
I mean.. I have them on the phone, yes. But haven't touched the wifi calling feature.
guyrelax said:
I mean.. I have them on the phone, yes. But haven't touched the wifi calling feature.
Click to expand...
Click to collapse
Just making sure your phone is setup right. Those will be missing sometimes and you have to do a dialer code to fix it.
Not really sure what to tell you. I guess you could try some dialer codes but that may or may not help.
##UPDATE#
##SCRTN#
Or, and this WILL RESET your phone
##RTN# and you'll need your MSL for that. You can find that info stickied in the General section for Flashtool.
Like I said though, I'm not sure what else can help you.
guyrelax said:
I have a new LG G3 and the contacts will not sync. Sync contacts is checked under the gmail account settings.. the correct account is checked off under 'select which contacts to display' in the contacts menu.. they just aren't syncing. I have tried removing the account, unchecking/rechecking sync contacts. I even imported my contacts from one gmail account to the other. It ranges from not syncing at all to displaying a few contacts only. Emails and calendar are syncing fine.
Any ideas?
Click to expand...
Click to collapse
Under Contacts -> Settings -> Contacts to dispaly - Do you have 'All contacts' selected, or just your Google account? Also, if you select 'Customize' does changing any of the options there have an impact on which contacts are displayed?
wosiek said:
Under Contacts -> Settings -> Contacts to dispaly - Do you have 'All contacts' selected, or just your Google account? Also, if you select 'Customize' does changing any of the options there have an impact on which contacts are displayed?
Click to expand...
Click to collapse
I have "All Contacts" selected. As far as "Customize" I only have gmail contacts.
Had a Windows phone years ago and it messed up gmail, so that made me just have one set of contacts.