Here is an attempt to provide a definitive answer to what to do if your phone has the Bluetooth/Wifi hardware failure.
Note that some of the links don't seem to work with the xda-developer app or the Atrix built in browser. Please blame motorola, not me
Symptoms:
1) If your phone was set to try to use Wifi by default on boot:
Your phone boots into the OS but shortly afterwards freezes and reboots - and again and again.
2) If your phone boots with Wifi turned off:
Your phone boots into the OS and a few seconds after you enable the Wifi in settings or via a widget it shows "Error" and sometimes the phone reboots shortly afterwards. Bluetooth simply fails to work.
If you have warranty return it for a repair. If not the best you can get is to disable the Wifi and Bluetooth so the phone doesn't reboot and can be used with mobile data. Instructions for both are below:
Be sure it is the Bluetooth / Wifi hardware failure:
1) Are you running a custom ROM? - if yes go to 1.1, if no goto 2.
1.1) Reboot into recovery and make a backup.
1.2) Remove your SD card.
1.3) Reflash using RSD to stock - remember to get the right one for the right country!
Get RSD and drivers here:
http://forum.xda-developers.com/showthread.php?t=1136261
Search for your stock firmware using google
Use RSD to install the stock firmware file which will replace the bootloader, recovery and radio - takes about 20 minutes.
Goto 2.
2) Reboot into Stock Android Recovery and reset to factory defaults
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/60620
2.1) Reboot to Android and try enabling wifi from settings - if it reports "Error" after a few seconds and your phone may reboot shortly afterwards it is the hardware fault. Proceed to 3.
3) Check your remaining warranty here:
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/82507/p/30,6720,7898
Bottom left - enter your IMEI.
Warranty left goto 3.1 else goto 4.
3.1) Return to Motorola for repair - be sure you flashed back to stock first using instructions in 1.3
4) Unpalatable options are all that is left. Either pay or do without Wi-Fi and Bluetooth. Have money and the desire to fix your Atrix ($110 in the USA)? Goto 4.1 else 5
4.1) Consider paying Motorola to repair the phone anyway. Schedule a repair here https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/82507/p/30,6720,7898
5) This is a complex process. Google is your friend. Unlock your phone using the instructions below. Note you have no warranty to lose (see 3)!
http://forum.xda-developers.com/showthread.php?t=1136261
5.1) Install romracers CWM custom recovery using moto-fastboot (or Android fastboot):
http://forum.xda-developers.com/showthread.php?t=1204500
5.2) Did you take a backup earlier? If yes go to 5.3. If no goto 6.
5.3) Reboot into CWM recovery and restore your backup. Note if you are stuck in a bootloop this will be ok in a bit. Goto 7.
6) Install your favourite ROM using CWM recovery from a SDCARD or by moto-fastboot. Goto 7.
7) Reboot into CWM recovery
7.1) Plug your phone into your PC (you might have to wait for the driver to enumerate the phone first)
7.2) Find or install adb on your computer (hint - it comes with the Android SDK and platform tools from earlier):
adb shell
mount /system
cd /system/lib/modules
mv dhd.ko dhd.ko2
reboot
8) When you install a new ROM or kernel goto 7. Every time.
This little setup moves the driver linux needs to try to talk to the wifi/bluetooth chip which has failed so it can't find it. If it can't find it then it doesn't try to talk to the dead Broadcom Bluetooth Wifi chip that prevents the reboot cycle happening.
The fix was pioneered by:
mvniekerk
http://forum.xda-developers.com/member.php?u=2353874
So go thank him!
In the hopes this helps,
Matthew
Good job. Well said.
Considering how many posts I have seen after posting this solution perhaps it could be sticky?
I promise to maintain it.
Matthew
Sent from my MB860 using xda app-developers app
Hmmm
I think I have done that correctly and flashed the 2.8 Neutrino GT. There was no reboot up to now. But I want to ask if there is a fix for WIFI 'ERROR' and BLUETOOTH error without 'ERROR' message?
Guys please. I can try anything I don't want to lose my phone Warranty is over. How can I find the Broadcom BCM4329 wireless and bluetooth chipset for atrix? So I can find a technician to change it with mine.
If you have the failure there isn't much to be done.
Ifixit has a teardown but the chip is a very small ball grid type thing which will be very hard to fix.
What are your symptoms precisely?
Sent from my MB860 using xda app-developers app
mattaw2001 said:
If you have the failure there isn't much to be done.
Ifixit has a teardown but the chip is a very small ball grid type thing which will be very hard to fix.
What are your symptoms precisely?
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
When I click on 'Turn on Wifi' button, It says 'Turning on Wifi' for 10 seconds and then 'Error' message comes up under the Wifi button and when I click on 'turn on bluetooth' it says 'turning on' but does not turn on. Same as wifi but without the 'error' message.
How can I fix this? I can't use wifi and bluetooth!
Nothing to be done. There is some discussion as to why but a chip in your phone made by broadcom which handles both wifi and Bluetooth has failed.
Short of replacing it requiring sophisticated soldering tools you are stuck. See the $110 Motorola warranty repair.
Sorry,
Matthew
Sent from my MB860 using xda app-developers app
Im stuck.
I have applied the fix to NottachTrix4G rom. I still have the random reboots. I really need help.
Do you get the wifi error message or not?
Secondly does this happen with the normal, stock Motorola rom?
Matthew
Sent from my MB860 using xda app-developers app
When i check wifi does show error. I have not tried the stock moto rom yet.
The best thing to do is return to stock and do a factory reset
Carry out a full backup first (nandroid or using CWM recovery).
The best thing to do is return the atrix to stock and then do a factory rest.
If the problem persists then it is a hardware problem and you can now return it under warranty without them knowing (see the thread for instructions).
Otherwise you seem rather stuck. Perhaps buy an atrix with a smashed screen and transfer the motherboard?
Matthew
Noattachtrix rom was good, but not good enough.
little_man_3666 said:
I have applied the fix to NottachTrix4G rom. I still have the random reboots. I really need help.
Click to expand...
Click to collapse
I ended up using RomGb instead and that fix the bootloop after using NottachTrix4G Rom.
This happened to me Saturday November 17, 2012. Rebooting did not help. Did my searches and found this thread - and was bummed to read that it is due to a hardware issue. Fortunately, I persisted. With the WiFi widget endlessly spinning, I tried the Bluetooth, which would just fail and go to an off state. I elected to do a force close on any running applications one by one, testing Bluetooth after each. I found that BlueTooth and WiFi functionality would come back after force closing some apps. I stupidly left WiFi on and rebooted the phone - this put me in an endless reboot cycle. In the midst of one I managed to enable car dock mode which I have configured to disable WiFi and this got me out of the loop. I found my issue, which has the same symptoms as the above, was caused by a recent update to WeatherBug Elite. I uninstalled the program, and am back to normal operation. Hope this helps others.
Update - it appears my problems continue. Although I can now access BT & WiFi, the problem will re-occur. Force closing Weather version 2.2.2 usually will clear the issue, but I have had a good working WiFi sessions halt to Error. Still gotta think it's software rather than hardware.
Thanks I thought it was the ROM until I found this thread
Well, I was wrong. The issue is hardware not software. In my case pressing the volume down button would change the behavior sometimes, like get bluetooth to work, press volume down it stops or vice versa. Time for a replacement.
I mount the system successfully but when I type cd /system/lib/modules I get it cant find the directory, Please help. I need to do this to stop reboot!!
Definitely Software
I have atrix 4g. Running MROM 2013 2 13. I have the error on WIFI and NO Bluetooth. No reboot, but I rarely use the wifi enough to leave it on(conserve the batt). This is a software issue as far as I can tell as well.. I can fix it by killing the mrom service in "manage applications". If I get a chance I will look further but this seems like enough of a fix to not care.. MROM is pretty great besides this issue.(which appears to happen on multiple roms. My guess would be that it started with CM, but only because that is what the roms are based off of that get the problem.
bubba1993 said:
I mount the system successfully but when I type cd /system/lib/modules I get it cant find the directory, Please help. I need to do this to stop reboot!!
Click to expand...
Click to collapse
Having the same issue. Wifi died after the phone fell off my hands. I had the CM10 ROM by ephinter and everything worked great except the wifi (no reboots). Then I had the AMAZING idea of installing a new ROM and the reboot loop started. EIther with any stock or custom ROM it continues to happen. Tried everything without success.
Have anyone tried disabling wifi in the settings.sqlite and see what happens?
jaunis I found out why mine was doing the boot loop and it is funny but very weird. I wiped the phone and put my cm7 back on there and forgot to activate my gmail account or any account for that case. Now I have been running it with no problems for 40 hours. But of course still no wifi. I am fine with that. but at least I am not dealing with the reboots.
I have an unlocked AT&T Atrix 4G with a custom ROM (Cyan 9.x & ICS 4.x). I started having WiFi issues where the device would reboot anytime I tried to enable the WiFi. This all started at least 6mo after installing the custom rom so I dont think its software related. To try and fix the issue I tried doing a data wipe factory reset, at this point I couldn't get past the welcome screen because WiFi didn't work and I dont have a SIM in the phone (my kid has been using it for games). So from here I decided to try and flash the phone back to stock using RSD Lite;
Be sure it is the Bluetooth / Wifi hardware failure:
1) Are you running a custom ROM? - if yes go to 1.1, if no goto 2.
1.1) Reboot into recovery and make a backup.
1.2) Remove your SD card.
1.3) Reflash using RSD to stock - remember to get the right one for the right country!
Get RSD and drivers here:
http://forum.xda-developers.com/showthread.php?t=1136261
Search for your stock firmware using google
Use RSD to install the stock firmware file which will replace the bootloader, recovery and radio - takes about 20 minutes.
Goto 2.
2) Reboot into Stock Android Recovery and reset to factory defaults
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/60620
Click to expand...
Click to collapse
I downloaded the AT&T 2.3.4 / 4.5.91 Service SBF which looks like this in RSDLite: 1ff-olympus-user-2.3.4-4.5.91-110625-release-keys-signed-att-us-gas_na_olpsgbattspe_p011.sbf
I started the flash and left my phone for 15m or so to do its thing. When I came back my phone was boot looping (shown in a video here: http://youtu.be/V9wtBNEWRPQ ).
I can't do a factory reset from Stock Android Recovery (step 2 above), I can't get the menu for it. Now what do I do? Did I grab the wrong SBF file? Currently the only place I can grab SBF files at is here: http://www.das8nt.com/sbffiles.html
Related
So I have had this issue with my phone today where I couldn't seem to get passed the Too many pattern attempts screen.
After trying all my combinations of e-mail and passwords, I was unable to access my phone. As a result, I attempted to do a hard reset (the pressing of both volume rockers and then trying to reset it in that recovery mode).
I did so, wiping all my data, but the too many pattern attempts screen remained. So as a result, I booted up Odin and downloaded the stock versions of the Samsung Fascinate's ROM and proceeded to reflash (or what I believe to be reflashing, I simply followed the directions found in the stickies).
That all said and done, my phone still remains in the too many pattern attempts lock.
I've checked the similar posts on a couple of websites, but was unable to find a situation where all of these fixes did not work.
Thank you!
No replies yet, so I am just going to throw this out there on the off chance that it *might* actually work.
The "complete voodoo lagfix removal" uninstall.zip CWM flash seems to be working as a cure-all for just about whatever may ail your phone, whether you actually *have* voodoo or not...
I would check that out in the OP of this thread.
Download the Voodoo Uninstall on your PC. Copy it to your SDcard (if you don't have a computer that you can put the card in after pulling it out of your phone, try using adb to push it to the phone)
Boot into stock recovery, and flash "update.zip" to get into CWM recovery.
Flash that voodoo uninstall zip using CWM.
I really hope this helps. (Just in case it happens to me. )
Let us know!
I work for flextronics. we see this all the time. it's a known issue that the lock screen doesn't reset with a factory wipe. just call the phone, answer and press the home screen button. it's what we do in store
Sent from my SCH-I500 using XDA App
This is more than likely living in /dbdata . You can wipe that by doing a privacy wipe in settings (requires access to the phone), or flash CWM via odin, and then when in recovery, rm -r /dbdata/ and reboot.
If the phone-call / home button thing else_where posted works, obviously go that route, then do a privacy wipe.
namebrandon said:
This is more than likely living in /dbdata . You can wipe that by doing a privacy wipe in settings (requires access to the phone), or flash CWM via odin, and then when in recovery, rm -r /dbdata/ and reboot.
If the phone-call / home button thing else_where posted works, obviously go that route, then do a privacy wipe.
Click to expand...
Click to collapse
you will more than likely need to mount the /dbdata partition r/w before you can delete the data. This is covered in the Voodoo removal thread (which I had the joy of doing).
martian21 said:
you will more than likely need to mount the /dbdata partition r/w before you can delete the data. This is covered in the Voodoo removal thread (which I had the joy of doing).
Click to expand...
Click to collapse
Good point!
mkdir /dbdata
mount -t rfs -o nosuid,nodev,check=no /dev/block/stl10 /dbdata
else_where said:
I work for flextronics. we see this all the time. it's a known issue that the lock screen doesn't reset with a factory wipe. just call the phone, answer and press the home screen button. it's what we do in store
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
You work for Flextronics ???? Didn't Verizon end their contract with them for all regions already ????
working in an A class store. allot of the philly market and north east stores still have techs. besides or sales people are helpless. like every time with a cellbrite is their first time
Sent from my SCH-I500 using XDA App
Hey guys thanks for all the help,
The calling of the phone didn't work. Tried it, but it kept giving me corrupt errors so I wasn't able to access the home screen.
The voodoo removal sort of worked in that while I was doing it, I also went ahead and did a privacy wipe. Everything would be fine and dandy however, my phone no longer connects to any network. It seems to be in a perpetual state of being unable to find a network. It's not airplane mode, but my phone does think it's January first 2005 again.
Did I miss a step?
runeliger said:
Hey guys thanks for all the help,
The calling of the phone didn't work. Tried it, but it kept giving me corrupt errors so I wasn't able to access the home screen.
The voodoo removal sort of worked in that while I was doing it, I also went ahead and did a privacy wipe. Everything would be fine and dandy however, my phone no longer connects to any network. It seems to be in a perpetual state of being unable to find a network. It's not airplane mode, but my phone does think it's January first 2005 again.
Did I miss a step?
Click to expand...
Click to collapse
You did the privacy wipe from within the settings menu ???? That fixed a similar issue where I couldn't connect to the network
mexiken said:
You did the privacy wipe from within the settings menu ???? That fixed a similar issue where I couldn't connect to the network
Click to expand...
Click to collapse
Yes indeed I did. The first thing I did was the Factory data reset.
Unfortunately, the phone seems to be in a state of perpetual ariplane mode preventing access to any network.
The phone also seems to be suffering from that com.android.phone crashes that I suppose make sense given how the Hardware version and the Baseband version are both unknown.
I'm going to try to flash it again in hopes of resetting my phone. The perpetual airplane mode is of course an issue. (but at least I got the alarm functinoality of my phone back)
Hrm, I'm concerned now. Check your settings / about phone and baseband version. Please tell me it does not say 'unknown'.
Yea, mine wasn't stuck in airplane mode, just didn't connect to google's servers to set up gmail.
If you're still rooted, maybe try the radio update ????
Any update ????
mexiken said:
maybe try the radio update ????
Click to expand...
Click to collapse
DANGER! - Don't go updating your radio unless you really know what you're doing. Yes there has been a radio update with the D01 however flashing the wrong thing to the radio will result in a shiny brick that as of right now can't be recovered!
Yeah I was seeing a bunch of unknowns in a lot of my slots.
I wasn't sure what was wrong, so I did some more research and it seemed as though that the modem aspect of my phone must have corrupted.
So I simply went to a verizon store and swapped out my phones (since I couldn't find a fixed modem).
The other fix of deleting via the privacy wipe definitely worked though.
Thanks everyone!
i500 fascinate too many patterns
what I did I turn the phone off
then turn it on ones the one verizon animation goes of it asks for the email and pass so start hitting home button as fast as you can and sometimes emergency button till it takes you to the main many do not stop till al the icons load up
then you got it but you have to go in to the menu and wipe it off or erease the email account
it worked for me after few tries it shoulg work for you too
anngiehdz said:
what I did I turn the phone off
then turn it on ones the one verizon animation goes of it asks for the email and pass so start hitting home button as fast as you can and sometimes emergency button till it takes you to the main many do not stop till al the icons load up
then you got it but you have to go in to the menu and wipe it off or erease the email account
it worked for me after few tries it shoulg work for you too
Click to expand...
Click to collapse
i think its safe to say that responding to 6+ month old threads is at best pointless..at worst stupid
nitsuj17 said:
i think its safe to say that responding to 6+ month old threads is at best pointless..at worst stupid
Click to expand...
Click to collapse
Respectfully I have to disagree. Sharing a new solution to an old problem cannot be a bad thing. maybe 6+ months from now it will save someones bacon without having to start a new thread for it
I just flashed to the newest G Harmony and GAPPS, but now my WiFi only shows "error" I did get an error as follows when installing in CWM:
E: Can't symlink /system/bin/sh
E:Failure ar line 3:
symlink ash SYSTEM:bin/sh
Installation aborted.
But when I rebooted every thing was more than fine, it was quick and smooooooth. But my wifi won't come on, and it keeps telling me it is safe to remove my SD Card. Do I need to flash a kernel, am I missing a thread somewhere? I've flashed my D1 enough times it screams when I try to enter recovery, and never had an error like this.
Thanks in advance,
Jason
I would try any number of kernals out there starting with some from pershoot or clemsym (sp). I always wipe delvik cache before installing a kernal, hope it helps
jasonwuzthere said:
I just flashed to the newest G Harmony and GAPPS, but now my WiFi only shows "error" I did get an error as follows when installing in CWM:
E: Can't symlink /system/bin/sh
E:Failure ar line 3:
symlink ash SYSTEM:bin/sh
Installation aborted.
But when I rebooted every thing was more than fine, it was quick and smooooooth. But my wifi won't come on, and it keeps telling me it is safe to remove my SD Card. Do I need to flash a kernel, am I missing a thread somewhere? I've flashed my D1 enough times it screams when I try to enter recovery, and never had an error like this.
Thanks in advance,
Jason
Click to expand...
Click to collapse
Thanks, the 3rd /system format did it, I think. Still having problems with a lockup when turning on USB storage (only when the external SD card is installed, though), but that's another thread.
Thanks for the help, it's nice to see support.
Hi, I'm so happy to find this forum. I've been an Android fan since I bought my G1 when it first came out. I bought my G2 the day it launched. So of course when shopping for a tablet, I had to buy Android. CompUSA sold out of G Tablets in Houston so I drove to Dallas to buy mine and I got the next to last one. I'm not a developer, I write IT documentation, so I don't normally reinstall OS stuff. But this tablet was too great a deal to pass up. I knew I'd have to get out of my comfort zone a little bit and do some installs, so I'm really thankful for this forum.
I followed the directions on the sticky thread Install ClockworkMod, a ROM, Flash Player, and the Market Fix. I can't post on that thread because I'm a noob, so I'm posting my question here.
Part One Install ClockworkMod v08 went just fine.
Part Two Install a ROM (I installed what I believe to be the latest build of Vegan) went just fine.
Part Three Install Flash and fix Android Market is where I ran into trouble. When I was installing Part One and Part Two today, I had my G2 tethering Wifi to the G Tablet. When I got to Part Three, I was on my home Wifi. Or trying to be.
For some reason, the G Tablet will not stay connected to my home Wifi now. The wireless will look for available networks, see my neighbors network, see my network, connect to my network and then immediately disconnect.
How do I get the G Tablet to stay on my home Wifi?
During the time it has taken to type this email on my laptop, a new issue has developed with the G Tablet. It won't let me "unlock" it. Just like my phone has a slider unlock bar after being "asleep". Except, when I try to touch and drag the slider bar to unlock mode, it will only slide about an inch.
I will appreciate any help or advice you can provide.
Have you tried rebooting it. It can solve some problems. Along with using "Fix Permissions" in Clockwork Recovery, and in Rom Manager.
Are you talking about the Vegan Gingerbread ROM? If so, I had the same problem. I could connect to my phone's wifi but not my home wifi. Kept doing the same loop. scanning, connecting, disconnected (about 3 times) then it would disable the tablet from connecting itself to my home wifi.
I reinstalled Vegan 5.1 and 5.1.1 Camera, wifi, and my beloved SlingPlayer Mobile all work again.
jasonwuzthere said:
Have you tried rebooting it. It can solve some problems. Along with using "Fix Permissions" in Clockwork Recovery, and in Rom Manager.
Click to expand...
Click to collapse
Thanks for your reply, jasonwuzthere. I have rebooted it. I'm certainly willing to try "fix permissions" in Clockwork Recovery. Can you tell me the steps?
-Techbabe
Sent from my Android phone using Tapatalk
superchaos said:
Are you talking about the Vegan Gingerbread ROM? If so, I had the same problem. I could connect to my phone's wifi but not my home wifi. Kept doing the same loop. scanning, connecting, disconnected (about 3 times) then it would disable the tablet from connecting itself to my home wifi.
I reinstalled Vegan 5.1 and 5.1.1 Camera, wifi, and my beloved SlingPlayer Mobile all work again.
Click to expand...
Click to collapse
Wait, that might be it. I installed vegan 5.1 but not vegan 5.1.1
I was going to do that one after I finished the unlock for market. I forgot all about 5.1.1 till you mentioned it. Thanks, superchaos!
-Techbabe
Sent from my Android phone using Tapatalk
I installed the 5.1.1 update and the wifi works!
I finished the step 3 market update and I have what appears to be full market but I cannot find WordPress and Evernote.
Sent from my Android phone using Tapatalk
I have a Transformer Prime and I decided to flash CM9. I installed CWM via Rom Manager. This was my first time flashing with my prime but I have flashed many times with my droid 1 so I'm not completely new to this. Wiped data, flashed CM9 and then flashed google apps on top of that. This created a bootloop for whatever reason which I fixed using adb. (First time ever using adb). CM9 booted up fine but when it goes to ask for my account info during first bootup, the wifi wont turn on. It says "Turning wifi on" but never does anything. Let it sit for half an hour and nothing. Decided to skip that thinking it might work when everything is booted up. Suffice to say, doesn't work. Says MAC address unavailable. Bluetooth wont turn on either. Can't browse files at all due to no file manager app. Rom manager is installed but says CWM is no longer installed. Can boot into fastboot only but not CWM. Can't reinstall CM9 or stock ROM due to no CWM. Anyone know how I can fix this? I would just like to get the wifi on or get back to stock if that is necessary. Any help would be appreciated.
EDIT: Correction, am now able to enter CWM, going to wipe and reflash.
EDIT2: Solved the issue. Figures, after 5 hours of trying to figure it out and then posting, I fix the issue in 10 minutes. Sorry for the post.
Glad you made it.
Thank you for getting through this either alone or through search. Also, thank you for sharing how you solved it. Can i also thank you again for editing the title of the thread to include a [SOLVED] tag?
Hi there, I'm new here and I need your help.
My ViewPad7 haven't an original <3e> recovery because i get it from another and it run cooked rom.
Now i want to back to the stock rom following here: http://forum.xda-developers.com/showthread.php?t=1601117 but it need an original <3e> recovery.
Could you kindly help me to get it, if you have a backup of original <3e> recovery from your ViewPad7, please send it for me.
Or you can backup your stock recovery follow this guide: http://forum.xda-developers.com/showthread.php?t=1015005 then help me.
Thank you so much. Sorry for my English.
Anyone, please help?
For Vpad7 - do you have the "older" non-ITE or "newer" ITE (multi-touch) screen - original/stock recovery image file or whatever?
If you aren't sure - post your Vpad7's production date, which is on the printed label on the back as that should help ...
I don't know about the 'non-ITE' or ITE screen of my device. Its production date is: 28-4 2011
Please help me!
Thanks Letitride
Based on device's production date, it's "most" likely an ITE device (there is nothing certain or definitive about it ...)
Okay, calvary to the rescue for fellow XDA's.
AS - please check your PM too (you got mail ...)
Letitride said:
Based on device's production date, it's "most" likely an ITE device (there is nothing certain or definitive about it ...)
Okay, calvary to the rescue for fellow XDA's.
AS - please check your PM too (you got mail ...)
Click to expand...
Click to collapse
I'm having the same problem here. Letitride can u help me out also?
Lanfear28 said:
I'm having the same problem here. Letitride can u help me out also?
Click to expand...
Click to collapse
Have you read the following thread & try it to see if you can restore your device ?
http://forum.xda-developers.com/showthread.php?t=1601117
If not or it failed, please be a little more specific about your issues and error messages/description of bootup problem, etc. ?
sadonsu assailants
I have the cwm recovery and cant get back the original <3e> recovery to flash the original Viewsonic firmware(v3_420)
@Letitride
Works like a charm
Lanfear28 said:
I have the cwm recovery and cant get back the original <3e> recovery to flash the original Viewsonic firmware(v3_420) @Letitride ... Works like a charm
Click to expand...
Click to collapse
Restored & working w the "alternative" *.img as referenced in PM then, excellent & enjoy the Vpad7 - only wished it's a bit faster, overclocking or whatever. But, it is what it is and loved the 7" factor, much easier to slip into a pouch, pocket, jacket, etc. to take along.
Is there anybody with original Viewsonic firmware(v3_420) and with working internet thru mobile data?
i got the viewpad7 back to original with stock recovery that i extracted it from stock rom, thanks
Hello, sorry for bumping this thread but it is relevant to what I need.
EDIT: Moving to thread for visibility.
I recently rooted my Viewsonic Viewpad 7 and put on a custom ROM. I noticed that wifi was not working so I tried some fixes, which none of them worked. One of those fixes involved formatting the sd card. After formatting, I realized I made a huge mistake as my backups are now all gone.
So I have the clockwork recovery installed (v5.0.2.6) and I think it is causing problems. I tried using Software Update Tool L3 (SUT L3) in order to restore the firmware back to normal using the .nbo from the Viewsonic site but I think I need the original <3e> recovery. Whenever I try to recover using the tool, it reboots the device into Recovery mode and after a few minutes I get the error:
Error Code: 0xc60e
Error: Download fail,
Error = SE_ERR_SUT_DETECT_DEVICE_FAIL (0xC60E).
I believe this is because it is expecting the original 3e recovery and doesn't recognize the clockwork recovery. I tried to find a copy of the original recovery.img but I can't find it online anywhere. This thread is the closest I've gotten. Please let me know if there is anything I can do to fix this. Or if anyone has a copy of the original 3e recovery, it may help me out.
Thanks!
FTM Mode Info:
SWVer=3.240
MODEL:FM6-0001
HWVer:107
clandor said:
... rooted my Viewsonic Viewpad 7 and put on a custom ROM ... So I have the clockwork recovery installed (v5.0.2.6) and I think it is causing problems. I tried using Software Update Tool L3 (SUT L3) in order to restore the firmware back to normal using the .nbo from the Viewsonic site but I think I need the original <3e> recovery. Whenever I try to recover using the tool, it reboots the device into Recovery mode and after a few minutes I get the error:
Error Code: 0xc60e
Error: Download fail,
Error = SE_ERR_SUT_DETECT_DEVICE_FAIL (0xC60E).
I believe this is because it is expecting the original 3e recovery and doesn't recognize the clockwork recovery. I tried to find a copy of the original recovery.img but I can't find it online anywhere. This thread is the closest I've gotten. Please let me know if there is anything I can do to fix this. Or if anyone has a copy of the original 3e recovery, it may help me out.
FTM Mode Info:
SWVer=3.240
MODEL:FM6-0001
HWVer:107
Click to expand...
Click to collapse
Are you using the "correct" factory *.nbo file with SUTL3 (which ver.) as it looked like your model is likely an ITE (newer) model ?
Can you boot the device into CWM Recovery mode now? Does it start up with the VS Android boot animation?
I will have to look for my backups as I've them on a backup server somewhere and/or in cloud storage ... will look & see what I have?
Haven't flash/done any factory restoration work on the Vpad7 in over a year+ now but, as I recall, flashing the *.nbo file via the PC with the factory update utility will wipe the device clean and restore it to factory fresh, locked mode so it should NOT matter what recovery you have on the device now.
Please describe in greater details the steps you took in trying to restore ... it's still a joy to go back to the Vpad7 but hard to let go of the new Nexus 7 quad-core "toy" these days for me ...
Thank you for your help.
I am pretty sure it is an ITE model. It's HWVer is 107, and I used this thread to help figure that out.
I downloaded firmware (.nbo) v3_420 and v3_62 from here. (Under Downloads > Drivers)
Here are the steps I took in order to try and restore.
I started off by enabling USB debugging and plugging in the tablet.
I opened up SUTL3 v1.7.9 and selected one of the firmwares (both yield same result). The update option I set to Erase user data. Once I hit next, it says Updating the Phone software, please wait.
The device restarts into recovery mode. The recovery menu title says CWM-based Recovery v5.0.2.6 which is a custom one I changed. I do not know how to get it back to the original as I have lost the backup.
After about a minute or so, I get
Error code: 0x4000
Error: Download fail,
Error = DEVICE_NOT_CONFIGURE (0x4000).
At this point when I retry using SUT L3 without leaving the recovery mode, I will only get the error from the previous post.
I'm not sure what my options are but my goal is to get back to the original ROM or get wifi working again on the current ROM. The current ROM I am using is CleanView Ice v1.3. I tried both the ITE version and non-ITE version and there seems to be no difference.
The only thing I seem to be able to do is Install ZIP from sdcard which lets me switch between custom ROMs but it doesnt fix the wifi problem or let me go back to original.
---
Edit: I tried doing the same thing a few more times with my antivirus disabled and it's still the same.
Also, I'm not sure if this will help at all but I tried to use the Synchronization tool that shows up on the PC when plugging in the device. It gave me the error "Can't access data on handheld! Please check the connection between desktop and handheld and at least enter Contacts once if you just clear your data!" These may be related as I have accessed Contacts and even added one in to test and this error comes up every time.
Maybe some kind of driver problem?
clandor said:
I am pretty sure it is an ITE model. It's HWVer is 107, and I used this thread to help figure that out.
I downloaded firmware (.nbo) v3_420 and v3_62 from here. (Under Downloads > Drivers) ... Maybe some kind of driver problem?
Click to expand...
Click to collapse
Okay, let's see - yours is ITE (UK-based) and running the same firmware as mine (USA) and v3_62 will work too, mine is on v3_420.
You still have working CWM 5.x on your device and can boot into it (small pin hole on the button to reset, etc.)
Okay, a # of points - the SUTL3 is run from the PC together with the *.nb0 file - running Windows XP or Vista, go the Command Prompt - Vpad7 drivers are already installed, give it a try - does it work as that will restore it to factory state - it should not need the Stock Recovery to flash it (I could be mistaken as it's been a while) Unpack the Zip file so that the utility will read the *.nb0 file directly.
First suggestio, however, is that if you have working CWM - my recommendation would be to flash from custom recovery, EUv1.7-ITE firmware in Zip file format - as linked here in Dropbox account of mine, OP/developer's link is no longer accessible or available. https://dl.dropbox.com/u/64025118/EUViewpad7v1.7b-ITE.zip
Download & transfer to mSD card, reboot into CWM, wipe dalvik cache, cache & system/full reset - then, flash the zip file and it should be done in about 10 minutes, be patient and go thru the Setup - if all goes well, your ITE device is back to life again. This is my preferred ROM and WiFi works well, if necessary - do a Master Reset again from the running Rom if necessary, reboot once & then setup your WiFi again.
Turn-off Antivirus & Firewall on the PC while flashing ... let me know whether you can get into the EU Rom as it will save you the extra work of going stock and rooting, etc. if your original challenge was just trying to get a good WiFi signal.
The previous times that I tried to install the .nbo files with SUT L3, I extracted them from the zip.
Also, I got firmwares on the UK site but I am Canadian. Most likely mine is also USA-based as many of our electronics are. I just could not find the files on the USA site.
I am running Windows 7 so some drivers installed automatically. I did use Setup.exe to install some other drivers but I have noticed no difference between the two times. Running setup.exe doesn't install anything anymore.
--
Here are the steps I took after your post:
I first transferred EUViewpad7v1.7b-ITE.zip to the microSD card and after rebooted into CWM-based Recovery. I wiped Dalvik cache, cache and "data/factory reset". I then flashed the .zip file and restarted the device after it finished loading.
I noticed the new intro logo so it seems switching the new ROM was a success.
I went into wireless and network settings and I turned on Wifi in the Wifi settings. The device scans for networks for about 30 seconds, then stops and displays "Unable to scan networks" and turns off.
I know for sure there are networks in the area and the wifi was working before I swapped to another ROM.
This is where I am currently stuck.
Again, thank you for your help.
clandor said:
... Most likely mine is also USA-based as many of our electronics are. I just could not find the files on the USA site. I am running Windows 7 so some drivers installed automatically. I did use Setup.exe to install some other drivers but I have noticed no difference between the two times. Running setup.exe doesn't install anything anymore.
--
Here are the steps I took after your post:
I first transferred EUViewpad7v1.7b-ITE.zip to the microSD card and after rebooted into CWM-based Recovery. I wiped Dalvik cache, cache and "data/factory reset". I then flashed the .zip file and restarted the device after it finished loading. I noticed the new intro logo so it seems switching the new ROM was a success.
I went into wireless and network settings and I turned on Wifi in the Wifi settings. The device scans for networks for about 30 seconds, then stops and displays "Unable to scan networks" and turns off. I know for sure there are networks in the area and the wifi was working before I swapped to another ROM. This is where I am currently stuck ...
Click to expand...
Click to collapse
Great, that's major progress - first, let's check & verify a few things and do it step-by-step:
Go to Settings - About phone - check that the following is same or similiar (they should be identical or almost)
Android 2.2.2
Baseband PR3.7_125
Kernel version Apps_2.6.32.9
Build number 4027_3_420
Check under Mobile network settings -
Data enabled (it should NOT matter, only if you are using a Sim card for voice and/or data in Canada)
Under WiFi settings -
WiFi - enabled, cycled it OFF and ON again, does it see various open and/or secured networks nearby
If NOT, press the soft "Menu" key on the lower right (in landscape mode) - it should open up & show "Scan" & "Advanced"
Can you do a manual "Scan" - make sure you have a known working WiFi, either secured or open (McDonalds/Starbuck or public library, etc.)
Next - open "Advanced"
Wi-Fi sleep policy (mine is set to "Never when plugged in" - try to temporary set it to "Never" for this purposes
MAC address - the unique ID for your device should be shown
Tap the WiFi network that you wanted to connect to - check its setting/status for Security, Signal strength, Link speed & IP address
If it previously connected but no longer worked, press "Forget" to delete it, and when it attempt to reconnect (if it is a secured one) - re-enter the password to see if you can connect.
For your restoration purposes, you might want to use WEP or WPA instead of WPA2, or even temporary changed your router to an "Open" WiFi so that any devices including the Vpad7 nearby can connect insecurely, assuming that your router is assigning DHCP automatically and giving out its IP address.
If NONE of these steps are working still, go back into WiFi settings and manually delete any and ALL saved stored networks (named) on the device, leaving just "Add Wi-Fi Network" as the only option.
Next, run a TB backup of your Apps if necessary and boot back into CWM, and do a Backup first to your mSD card (and cover it to a PC if necessary, as you can always restore it back instead of going thru flashing & Set-up) and you will have working boot.img (kernel) saved along with system, etc.
Exit and boot back to ADB (Android) Go to Settings - Privacy setting, and hit "Factory data reset" - next go first into CWM again, wipe dalvik cache & cache again, then continue with regular Setup including WiFi - your device should be able to pickup a nearby & strong WiFi signal.
If all these are still not working, you will likely need to get to a PC or laptop, earlier users had reported having issues with Win7 OS running, I would recommend borrowing/using one with Vista or XP-SP3 running, make sure the USB device drivers are automatically installed first and that it recognize the device. Then, reconnect and run SULT3 and flash the factory *.nb0 file - as I also suspect that there might be other hidden USB device drivers on your existing Win7 system that's casuing the *.nb0 installation to fail.
Keep me posted on your progress and any error messages or crashes (FC) encountered.
(Apparently, some of the custom Roms ended up "corrupting" the WiFi settings and codes, leaving residual settings that casued it to stop connecting to WiFi's - if you look & check some of the posting under "Development" (for some of the Rom's) - you will see some discussions about it. The EUv1.7 custom Rom (non-ITE was initially done and ITE later on) is among the better ones with few WiFi issues to speak of, 15+ months later, still relatively bug-free and updated all the Apps and add-ons of my own from Google Market (Play Store) automatically, with working Flash Player patched, and Angry Birds happily running along - the CPU is slow but with App2SD helping, not too bad for a device running Android 2.2.2 (Froyo)
I checked the settings in the About section and they are identical to the ones you posted.
I left Data enabled however I haven't inserted a SIM card throughout this whole process. I have no data plan anyways with the current SIM card I am going to put in.
Under the advanced settings in Wifi, I changed the sleep policy to Never and the MAC address says "Unavailable". So far there is still no result. I will try connecting in an area where I know there are open networks later today as I live in a public house where I have no access to the router's settings.
Also just a note about cycling Wifi ON and OFF, it automatically turns off after the message "Unable to scan for networks" shows up and no networks actually show up in the Wifi Networks section throughout the whole process. It stays empty even though there are networks around.
There are currently no stored wifi networks either so Add Wi-fi Network is the only option. I recieved this device from someone recently and I completely formatted the mSD card to start fresh so losing any sort of data is no problem to me.
---
I used the backup option in CWM to create another backup and after that I backed up the mSD card through USB to keep the working boot.img and other stuff onto the PC.
Under privacy settings I selected Factory Reset and let the device do its thing. I noticed the intro looked like normal however the Android's "theme" is still like the EUv1.7. I went into CWM and did a dalvik cache wipe along with a cache wipe and reset the device.
I tried the wifi again at this point and still no change.
I also tried SUT L3 with the .nbo and I yeild the same errors as before (0x4000 first time when using from Android screen, 0xC60E after the first time when using SUTL3 without leaving recovery mode).
--
I will test open wifi later today and I will edit the result. I'll also take a look at the discussion on wifi not working around the development forum. Thank you.
---
Edit:
I tested it out on some wifi networks without any protection and still none showed up.
I also noticed that if you right-click the Setup.exe icon in the taskbar after plugging in the Viewpad 7 it gives you the option to uninstall everything that the setup installed. I tried uninstalling and running SUT L3 but there was no difference. Also no difference after reinstalling, just so you know.
clandor said:
I started off by enabling USB debugging and plugging in the tablet.
I opened up SUTL3 v1.7.9 and selected one of the firmwares (both yield same result). The update option I set to Erase user data. Once I hit
Maybe some kind of driver problem?
Click to expand...
Click to collapse
I re-read some of the posts about flashing & restoring factory ROM, and it mentioned turning OFF USB debugging mode (from within the device's Settings - submenu) before -
If you want are ready to give up on this donated/given to you device, you might want to try this as a last resort - then, run SUTL3 with the *.nb0 file to restore it to factory stock condition - and hopefully, get the WiFi working.
From your last description of the error MSG - MAC address unavailable, the settings are definitely corrupted / damaged. Some of the Vpad7 owners had to RMA back to Viewsonic for repairs, obviously it is beyond the warranty and not worth the expense now with this "aging" Froyo OS.
The solution, as you probably read it by now, was to wipe clean & go back to stock, root it again and then try a different custom ROM ...
* * * * * * * * P.S. Please check your PM/in-box for a special message [/B] * * * * * * * *
KWBR V4.2 custom Rom, still available for download, will work with ITE hardware - http://forum.xda-developers.com/showthread.php?t=1386469
Since your CWM is still working, give it a try by flashing and perhaps it can get your WiFi working.
I ended up fixing the problem.
I downloaded PdaNet (PdaNetA350x64.exe) and installed it. I used it to get some drivers for the Viewpad 7 when plugging it in. After that, I replaced the custom recovery menu with an original recovery menu file. Once the recovery was back to normal, I tried running SUT L3 and using the v3_420 .nbo file. It worked fine that time and my device's software was back to default.
--
Afterward, I rooted it and put on a custom recovery menu again. This time I used EUViewpad7 v1.7b ITE version and it did not break my wifi. My original cell phone broke and this device will serve as a pretty good replacement for a little while.
Thanks again for your help, Letitride.
Shortly after Team DRH's last update for their ICS 1.2 I installed it no problem and it ran for a few weeks. Then I left the tablet alone for a week or so and when I turn it on now the wifi is not working, it just says "turning on wifi" but never actually does. I've followed the reflash instructions here: http://forum.xda-developers.com/showpost.php?p=23147934&postcount=4 and I can re-install ICS endlessly. But even after following those instructions, and even after RayWaldos NVFlash for dummies, it still always says "turning on wifi" but doesn't.
When, during the above flashing, I let the stock tapntap boot, wifi works no problem. It's only when i install a ROM that it stops working. I even tried installing Gtabcombover and it gave me the same "turning on wifi" problem.
I did try searrching the forums, but I see no mention of this anywhere.
Thanks.
If I can be more to the point: does anyone know of a way to completely reflash stock everything? I thought I was doing that, but obviously not enough.
Or do I need to crack open my case and push that Dirty Little reset button?
Slightly Askew said:
If I can be more to the point: does anyone know of a way to completely reflash stock everything? I thought I was doing that, but obviously not enough.
Or do I need to crack open my case and push that Dirty Little reset button?
Click to expand...
Click to collapse
I was able to use the DHR NUFLASH.. It worked real well for me.. download the right file (bootloader 1.1 or 1.2) to your pc, for your g-tab.hook up your USB cable Turn on your tab wile holding your volume (-) key , the logo will come on and then go black. Then go to the nuflash- win file, you downloaded to your pc and run.. The instructions are on the DHR site are vary good I read them a few times before I tried. Its worked great for me.. I'm a noob. Lets just say its just about makes the gtab un-brickable...
Sent from my G Harmony v2.8 using xda app-developers app
graftonrod said:
I was able to use the DHR NUFLASH. . .
Click to expand...
Click to collapse
Well the good news is that after reading your post I went straight to the DRH website and lo and behold they had just posted Beta 1.3 that morning. I redownloaded their Full Stock CWM 5504 NVFLASh file even though I already had it, and the Beta 1.3.
I flashed the stock file and let it boot just like they said but the setup process began a FC loop and would not complete. I simply rebooted and the setup was able to complete. The I installed the Beta 1.3 with no Gapps and it worked like a charm. Wifi was working and everything, except there was no Market. So I did a wipe/FR and installed again this time with Gapps and everything is back, wifi, market, all good. And I have noticed that it all seems to work a ton faster and smoother.