So just recently i noticed the left 1cm or so of my screen quite often starts glitching out. Wrong colors, artifacts, etc. I know its not software because i use the screenshot function and the pictures come out fine, the display is whats goofy.
Has anyone else observed this? im kind of weary of sending it for RMA since there are lots of horror stories, my sisters tablet has been at RMA for a month and is still "waiting for parts"... What else can i do?
Not unlocked, tablet is still usable, today after school im going to try resetting it but i doubt that will do it.
pileot said:
So just recently i noticed the left 1cm or so of my screen quite often starts glitching out. Wrong colors, artifacts, etc. I know its not software because i use the screenshot function and the pictures come out fine, the display is whats goofy.
Has anyone else observed this? im kind of weary of sending it for RMA since there are lots of horror stories, my sisters tablet has been at RMA for a month and is still "waiting for parts"... What else can i do?
Not unlocked, tablet is still usable, today after school im going to try resetting it but i doubt that will do it.
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I am having the same issues after my Prime came back from it's first RMA trip where they have basically changed the mother board and screen. I am now waiting for them to send me shipping instructions for my RMA for this issue.
This is a known issues with currently ICS builds for the prime. Search for screen corruption if you'd like to read the other threads about it. There's not permanent fix at the moment. I find that locking/unlocking the screen will usually fix it, and sometimes just rotating the screen will fix it. Otherwise a reboot will always fix it.
I don't know if the 700 series has the same issue, so if you bought yours at a best buy you can try to replace it. I've tried several different roms, and anything based on the current kernal (even motley's kernal) has this issue.
EDIT: If you contact asus about the issue they will suggest doing a factor reset. You can try, but I haven't read any success stories. It is possible that the JB update with newer drivers will solve the issue.
Related
My prime is showing from time to time black horizontal lines across half of the screen and I have this with ICS and none of the updates was able to fix this.
I am using stock ROM and don't have root.
*I don;t know if I had this problem with android 3.2 because when I got the device I immediately updated to ICS.
When I reboot my device the problem goes away and I am unable to connect the problem with a specific usage all I know is that this problem happens always after i wake my prime it is never happened in the middle of me using it.
I am guessing the problem is software related and wanted to know if anyone else is having this issue and if there is any solution?
I am adding some video of the horizontal lines
Looks very nasty, way worse than the much common tearing/flickering problem. I can only suggest a few things; Disable your live wallpaper, and go to settings > developer options > scroll down and check 'Force GPU Rendering". If that doesn't help, then you can try a factory reset, or download the firmware from asus support website and manually flash it on your prime. If these don't fix the problem, then it is definitely hardware related issue. RMA it or return it if you have time. You can also try to get in touch with Gary from Asus on xda, he has been very helpful and dedicated in solving problems people are having with the Prime.
Thanks mate,
I will try to do the things you suggested. And see if that helps.
I still think its a software probleam because after digging around the web I found couple of threads. With the same problem.
All of the people saying that the problem started when they updated from 3.2 to ics.
Imo Asus ****ed up with the transformer prime, they wanted to be the first with the new hardware and the new ics so they rushed the device.
There are a lot of threads with people reporting bugs and hardware problems.
Sent from my Galaxy Nexus using Tapatalk
Hey, I've got a persistent and annoying problem with the Transformer Prime like what other people have previously experienced.
The prime constantly shuts down automatically and sometimes require a power outlet or a computer to help boot it up. I have read that an OTA firmware update was released earlier this year to fix this issue but it hasn't fixed anything for my own. I've tried searching up solutions on google but I have not come across anything to fix it and there are no recent posts on it.
I am just wondering if there is an actual fix for this problem and how is that possible? Do people still get this issue and how do they manage it or if they know the cause of it? And does Asus Warranty cover this kind of problem. I am thinking of taking it to the service centre in Sydney, Australia to see if they can do anything about it. Has anyone used the warranty cover to replace or either fix the issue?
Quite disappointed with this... if it wasn't for the glitches when I first got the tablet and the ever-so-often shutting down of the tablet randomly, this would have been an awesome tablet
Hope to hear from all you guys soon! Thanks!
P.S. Also performed a factory reset to see if it erased the problem but it didnt.
Hello,
I'm looking to figure out if anybody has found a software fix for the issue of screen backlight flickering on our phones. I've hunted down some threads through Google, but found nothing except 'go replace your phone and hope for the best.'
As a reminder, when grays are displayed onscreen (as in Play store loading screen), it seems as though the screen refresh rate can't 'keep up' with those colors. To me, the problem is even more noticeable when viewing pictures in the Gallery - seriously, I feel like I'm watching one of those 3D movies, and my eyes and head start to hurt! It's just enough that it drives me crazy, but other people do also seem to notice it, so I'm not just ACTUALLY going nuts. This problem showed up on stock before I rooted and went MeanROM, so I know it's not my fault. The problem is worse at higher brightness levels, and persists even with manual brightness settings on.
So yeah, anyone else have this problem? Any stories of successfully resolving it? I'm still within my Sprint 30-day replacement period, but already got 3rd-party insurance on my phone, so it'll be interesting to try to get a replacement phone insured under the same policy...
Yep have had this problem for a while now and actually got tired of it this morning and will take my phone back for a replacement whenever I have time! Gets so annoying especially noticing it in the littlest of places.
Sent from my EVO using xda premium
Hmm.. I never really noticed it until you pointed it out..
Sent from my EVO using xda app-developers app
drmclove69 said:
Yep have had this problem for a while now and actually got tired of it this morning and will take my phone back for a replacement whenever I have time! Gets so annoying especially noticing it in the littlest of places.
Sent from my EVO using xda premium
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Whoa, please let me know if your replacement is any better after a day or two of playing with it. I will probably do the same if there's an improvement.
Was on meanROM 4.2 until today, when I relocked and unrooted in preparation for getting a replacement at Sprint (I'm still within my 30 days). I was going to replace the phone because of this exact problem - a weird, barely-perceptible strobe effect when viewing grays and looking at certain photos in the gallery. And now - after all the hard work of finding an RUU for 2.13, figuring out the android SDK, learning how to use ADB (not to mention the whole initial unlock/twrp bootloader shebang) - I find that the screen flicker has dropped off. OK, sometimes there's an extremely brief (~150ms) hint of it all on a gray screen, but absolutely nothing compared to the headache that it was before. I'd recommend completely unrooting/relocking your phone and pushing the correct RUU. QBking77's the best for it - look up his youtube vids on android sdk intstallation/usage, then relocking your bootloader, then unrooting/installing an RUU. Remember to clear your Google Wallet first, and set your fastboot to off (under power settings). After relocking your bootloader, you might notice that you cannot boot past it. That's fine; just push your RUU with fastboot USB. You'll know what I mean after watching the vids.
After all that, if your results were like mine, you'll know it actually had something to do with your custom ROM. I have no idea how that is possible, as I seem to recall a flickering in my stock ROM, too, but I guess I was wrong. Perhaps it has something to do with my charge status, and I'll see the issue come back... who knows?
For relocking/unrooting
Step 1: Android SDK setup
Step 2: Relock the bootloader
Step 3: Unroot/Push RUU (for some reason, I had to go straight to pushing RUU from step 2 without booting into any ROM).
From all my scouring online, though, I've noticed that the people most consistently hammered with this problem (especially on screens other than photos in the Gallery or gray colors in the battery histogram of power settings) have build issues with their screens. These include light leak seeming to emanate in bands fanning up out of the home 'button' or graphical issues. These people usually report a fix to the problem once they receive a replacement; the ones with my problems typically complained of having received up to 3 (!) phones in a row with the maddening flicker, suggesting a software issue. It seems that the HTC One X itself was plagued with these problems, with graphical glitches also entering the mix, but an OTA fix a month ago or so minimized issues.
Lemme know how things go... I still have 4 days or so to return my phone if the flicker comes back, haha.
I had to get my phone replaced. sadly for me it was a hardware failture. check google maps and see if it the graphics flicker there, of if the background on minecraft main screne flickers in and out
Spyderekz said:
I had to get my phone replaced. sadly for me it was a hardware failture. check google maps and see if it the graphics flicker there, of if the background on minecraft main screne flickers in and out
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Yeah, woke up this morning and problem was back in full force. I think it might be charge-dependent or temperature dependent (which makes sense if its an analog hardware component like a voltage regulator that's being futzy). I ended up replacing it, too, but Sprint charged me a bull**** $35 because I bought the phone at third-party reseller instead of a corporate store (god... damn... it). Anyway, my new (and refurb, btw) unit has absolutely no problems. Zero. Rooting and reinstalling meanROM now, haha. At least the store people acknowledged that they could also see the problem. Software scans turned up absolutely nothing, although Sprint says HTC does not allow them to open things up because it's a unibody phone, so it's still possible that my regulator was faulty.
Anyway, seems to me that it's a hardware problem having to do with a particular batch of phones. Strange, since my new phone is a 0003 hardware revision, just like my last...
Went today for my 3rd time trying to get a replacement because of this issue and not to mention I got denied a replacement when I was in my 14 grace day period I went in 2 times after that today being the 2nd and I asked for a replacement, I then have to wait for the "tech" to look at it...waited 1 hour to get told it phone has no problems we ran all the tests and passed, me really confused asked her do you even know what the problem is? She replies no....I then am like WTF. I tell her about my issue and try shwowing her and somehow doesn't notice it. Then asks 5 other people and they notice it and then they replace my screen? After I wait another hour (caused me to be late to work) then once done it actually fixed the problem completely, go home to find out she broke my speaker and my sd card won't mount! Drop it off and picked it up and all is fixed. I know want to terminate my contract cuz sprint has been giving me Shi**y customer service since day one! Someone who works at sprint plz help me!
Sent from my EVO using xda premium
Alright, guys; I need some help. I previously had the classic all to well known problem with my digitizer, where I was missing about a half inch of touch input on my screen. I had gotten used to just rotating it to type, cause I was out of warranty, and I'm upgrading soon.However, more recently, I have developed a much bigger problem. My touch screen no longer works, AT ALL.
The issue first started when I attempted to install "Someone's ROM" with "That libs". I got screen fade-out that some other users reported, so I pulled the battery and flashed back to my EPinter's CM10 backup. After it had booted, I went to unlock the screen, and NOTHIN'. Not registering any presses or swipes what so ever. I then went into recovery and cleared everything, still nothing. Hooked it up to my PC, ran a FULL wipe (OS included), and flashed a fuitcake. After booting; still no touch screen. A helpful member of this forum suggested I try the PDS fix, so I did. Still left with the same result.
So, my question is... Is there any way that someone MUCH smarter than I can look at some type of statistic I can pull from my phone to see if there's a software problem causing this issue? And if so, is there any way I can retrieve said info with out being able to use the phone it's self? I really don't want to go the next 2 weeks with a flip phone. heh.
EDIT: If anyone can figure this out and get it fixed, I would be more than happy to donate.
Mast likely your digitizer is just broken!
Happens quite a lot on that phone.
They are not that expensive! (see for example http://www.amazon.com/Motorola-Screen-Digitizer-Replace-broken/dp/B004Z0UO8O)
If you can't change it yourself see if you find someone to do it.
Yup. Sounds more like a hardware issue since you already did all recommended procedures.
Sent from that Atrix.
Yeah, I figured as much. Just hard to accept that it's finally completely gone out on me. Especially since it happened at the exact second I tried flashing experimental, untested firmware. I am aware of how simple a digitizer replacement would be, but I don't want to spend $40 on a new one, when I'm about to dump another $300 into a new phone in two weeks, ya know?
Hi, I bought a ZTE K92 (AT&T Primetime) tablet new and unlocked on eBay back in June 2018 for $149 and did not open it up or turn it on/set it up till just yesterday (10/6/18) because of a move to a new residence and I kinda forgot about it since I do have quite a few other devices and it was packed up in boxes I just never got to unpacking until recently. Anyways... I was hoping for a good experience since it had received good reviews and seemed like it was a fairly high speced tab, it is a nice device, unfortunately, at&t screwed it up with A LOT of they're bloatware apps, one named as "device help" continually reloads an icon on the home screen EVERY time I unlock the home screen! I've removed it a kajillion times and tried like hell to disable it but it's greyed out, tried to remove at&t associated files through my file mgr, but to no avail since I don't have root access. BUT... These are minor problems!...
MOST DISAPPOINTING/DEPRESSING is that I have *thin black/grey (depending on the background colors being displayed) lines on the entire screen/display, in normal (vertical) view mode the lines are *horizontal*, in landscape mode the lines are *vertical*, AND... they pulse on/off at a steady rate , as if it was related to the clock but at a slower rate, approximately on for 2 seconds, then off for 2 seconds continuously.
It has done this since first starting the tablet up new out of the box!
I have searched hell and high water to find the cause and or a fix, I've tried apps for screen issues, I've tried restarting, I've tried YouTube videos on how to fix, but nothing has worked and what's worse is i have not been able to find ANYTHING related to my exact problem, only problems with flickering or colored lines on they're screens!
The closest thing I found in relation to my exact problem was certain screens made for Lenovo tabs/laptops, but I don't think the ZTE K92 tablet has the same display as those devices?!?
I have not done a factory reset or a partition wipe as I don't think it will solve the problem.
I DO NOT really want to take the tablet apart to mess with the screen ribbon cables!
It's running 7.1 nougat stock, and I have dev options enabled/on, I've tried different settings under drawing and hardware acceleration settings but it had no effect.
I was wondering if there's a way I could get the tablet back to marshmallow O.S. for a fix, but again, I don't think that would solve the problem, I'm pretty sure it's a hardware/setting or calibration issue.
I did not find or attempt any firmware updates as I'm worried if I do and it doesn't solve the problem, I might not be able to undo the update, and I'm a firm believer in NOT updating, a don't fix what ain't broke kinda thing, yeah I'm old school.
In my opinion, I think it is a screen digitizer issue and I honestly don't know if there is a fix for this AND if I could find a *qualified* technician to fix it!?
This is really very annoying and sucks!
Is there not a single sole through XDA that knows about this type of problem AND MORE IMPORTANTLY, does anyone know how to fix it!?
P L E A S E ! ! ! This is such a shame for this tablet as it is a really nice device.