Hi!
I have a huge problem. Sometimes the touchscreen is dont work, but its doesnt matter now. So i want to bring back i heard they fix it in warrantly.
But I rooted, run gingerbread rom, with changed kernel, and radio... so i dont want to break the warrantly (but i heard sometimes they dont care with this but its risky)
Today i started to reset the phone, i want to downgrade it but when i started to install the RUU it says: customer id error...
Whats the problem? please help i want to over the way as soon as possible
thanks.
Extract ROM.zip and try manual flashing using hboot.
tenke said:
Hi!
I have a huge problem. Sometimes the touchscreen is dont work, but its doesnt matter now. So i want to bring back i heard they fix it in warrantly.
But I rooted, run gingerbread rom, with changed kernel, and radio... so i dont want to break the warrantly (but i heard sometimes they dont care with this but its risky)
Today i started to reset the phone, i want to downgrade it but when i started to install the RUU it says: customer id error...
Whats the problem? please help i want to over the way as soon as possible
thanks.
Click to expand...
Click to collapse
Hi
Had the same problem when I installed cronos gingerbread with jumping screens and keyboard buttons not working , same thing happened when flashed other roms
It just unrooted by unstall the new official rom from the htc website.. updated it with the 2.1 ota and was good to go no more screen problems.
also try pressing down the screen a bit on the edges that helped as well
I have ADB installed so unrooting was a breeze
Have install Elelinux's gingerbread and is super smooth now
tfn said:
Hi
Had the same problem when I installed cronos gingerbread with jumping screens and keyboard buttons not working , same thing happened when flashed other roms
It just unrooted by unstall the new official rom from the htc website.. updated it with the 2.1 ota and was good to go no more screen problems.
also try pressing down the screen a bit on the edges that helped as well
I have ADB installed so unrooting was a breeze
Have install Elelinux's gingerbread and is super smooth now
Click to expand...
Click to collapse
"also try pressing down the screen a bit on the edges that helped as well" if it works, that means its a hardwer fault. i downloaded an untouched rom, with radio, flashed it, and i play with radiant, and another games, ,and facebook for two hour and no problem...
otherwise... Super one click works with hero? i have offical rom, and offical radio. i only have to unroot the device, and they dont realise it at the service.
edit: another interesting thing: after the touchscreen problem the touchscreen is stoped working, i restart the phone, and after when it starts the phone was felt my fingers from 3-4 centimeters! iam stunned! now the touchscreen is working correct with the original rom/radio
Solved
tenke said:
Hi!
I have a huge problem. Sometimes the touchscreen is dont work, but its doesnt matter now. So i want to bring back i heard they fix it in warrantly.
But I rooted, run gingerbread rom, with changed kernel, and radio... so i dont want to break the warrantly (but i heard sometimes they dont care with this but its risky)
Today i started to reset the phone, i want to downgrade it but when i started to install the RUU it says: customer id error...
Whats the problem? please help i want to over the way as soon as possible
thanks.
Click to expand...
Click to collapse
so i format my sd card with my computer (no quick format) and the problem is solved! thx all
Hi guys. I have probl.
I had new 2.2.2 official rom with which i wasn't satisfied. Then i decide to turn back on 315 2.0 old official rom, but when i put it back he started to reboot (reset) mobile phone a few times and than stopped. But then once i tried COpilot and start using GPS and he again start to reboot. So i thought that is a problem with rom, but when i update it with this new version of official rom...he also start to do reboot by himself, even i use GPS or for example facebook aplication. WTF IS WRONG? Fastboot is original, rom is official...
mavidako said:
Hi guys. I have probl.
I had new 2.2.2 official rom with which i wasn't satisfied. Then i decide to turn back on 315 2.0 old official rom, but when i put it back he started to reboot (reset) mobile phone a few times and than stopped. But then once i tried COpilot and start using GPS and he again start to reboot. So i thought that is a problem with rom, but when i update it with this new version of official rom...he also start to do reboot by himself, even i use GPS or for example facebook aplication. WTF IS WRONG? Fastboot is original, rom is official...
Click to expand...
Click to collapse
Try to reflash> is all I have got from the forum!
Even my life has become ugly with 351 !! Damn 2.2.2 !! ( I mean damn the last ".2" ) hehe.
but, hey, why dont you try going to 318? that is looking like a stable base, where many people are!
and, dont forget. do a factory reset after your upgrade!
apparently that is also known to do away with some typical issues, similar to what you see with the Pilot app!
Sony.
btw, the way you went back to 315 is by 'update.pkg' of 315 on SD card and via 'recovery mode' ?
<nothing is rooted, right?>
Oh sorry, it was 318... not 315. And it was fresh clean instalation of new rom.not upgrade.
Reflash? hmmm?
I purchased my phone from a Virgin Mobile booth and went home and rooted and unlocked it right away so I could use it for Telus. The phone uses the KG2 rom, and it is currently on 2.3.3.
A few months ago the GPS stopped locking onto satellites. The longest I have had it lock on was 5 minutes and I have tried many times in various cities. I have tried putting into airplane mode then back and restarting my phone but this does not fix anything.
My plan was to somehow update the phone to 2.3.4 or some newer version which could fix this, but I cannot figure out how to upgrade it. I heard there is even a 2.3.6 out, yet there is no way that I know to update the phone. Also, since I am currently using KG2, does this mean that I can only update to KG2 versions or can I change them? When I change roms does it mean I have to start from scratch with my current data and contacts?
Any help would be greatly appreciated.
My plan was to somehow update the phone to 2.3.4 or some newer version which could fix this, but I cannot figure out how to upgrade it.
Click to expand...
Click to collapse
Install Samsung Kies so that you can check your update from there.
Also, since I am currently using KG2, does this mean that I can only update to KG2 versions or can I change them?
Click to expand...
Click to collapse
If your device is an international version and unlock you can Install the latest Android 4.0.3 LPQ Firmware.
When I change roms does it mean I have to start from scratch with my current data and contacts?
Click to expand...
Click to collapse
Do a full system-image-back up.
Software like Clock Work Mode Recovery can do this back up and can restore anytime you like.
Also sync your contacts with your Google account so that you can backup and restore from the cloud.
How to Back up your Android - contacts, system image...
I just finished changing to a different ROM and the GPS still is unable to lock onto anything. I believe my warranty is up already or soon. Is there a way to find out why the GPS is not working?
Have a look at this thread. Don't ask me the how/why of it (never tried it myself, just know about the thread/other people have successfully used the patch), read the thread & you'll know how to apply the patch/if it might work for you.
Thanks a lot for your help! This information has helped me finally lock a location for the first time in months.
Hi. I've got a challenge for the experts
I have a galaxy s4 (i9505) and currently on cyanogenmod 11-20140414-nightly so its running on 4.4.2
The minute i got my phone, i put foxhound rom and was on4.2.2 that time and everything was fine. It was about june last year. A couple of weeks ago, i decided to have a go at other roms or update to 4.4.2 so i tried foxhound rom that ran on4.4.2. This is when the problems started. The first problem was the signal was greatly affected that i could not get any signal indoors. So i tried several other roms like omega rom, cyanogenmod, wanamlite, wicked, virgin rom and several others but none of them perfectly worked. I always cleared cache and restore factory settings but still there were problems. On some roms the camera wont work as if there is another app using it. On others, i cant get any signal even though im in an area where i used to get strong signals. Another big problem is that i cant make a call! The screen goes black and can't do anything until the call gets disconnected. I can't use voice services like skype, ym, everything that uses the mic as if there is an app or service using it. When i put the jack to use the headset, i dont get the notification that im on headset unlike before.
So i decided to use stock rom on 4.3. Now i have even bigger problems. In addition to the previous problems stated, the wifi won't turn on but i can get a signal outside. Even though i have already removed the microsd card and wiped cache and restore to factory settings, the phone still says that the device was modified so i can't really return it even though it is still under warranty.
So now i decided to root it again and temporarily use cyanogenmod since the wifi works, texts and the internet works.
Btw, youtube doesnt work also. It doesnt play.
Sorry for the vrry long post but i just want to give much info as possible..
Thanks so much
Noypi14 said:
Hi. I've got a challenge for the experts
I have a galaxy s4 (i9505) and currently on cyanogenmod 11-20140414-nightly so its running on 4.4.2
The minute i got my phone, i put foxhound rom and was on4.2.2 that time and everything was fine. It was about june last year. A couple of weeks ago, i decided to have a go at other roms or update to 4.4.2 so i tried foxhound rom that ran on4.4.2. This is when the problems started. The first problem was the signal was greatly affected that i could not get any signal indoors. So i tried several other roms like omega rom, cyanogenmod, wanamlite, wicked, virgin rom and several others but none of them perfectly worked. I always cleared cache and restore factory settings but still there were problems. On some roms the camera wont work as if there is another app using it. On others, i cant get any signal even though im in an area where i used to get strong signals. Another big problem is that i cant make a call! The screen goes black and can't do anything until the call gets disconnected. I can't use voice services like skype, ym, everything that uses the mic as if there is an app or service using it. When i put the jack to use the headset, i dont get the notification that im on headset unlike before.
So i decided to use stock rom on 4.3. Now i have even bigger problems. In addition to the previous problems stated, the wifi won't turn on but i can get a signal outside. Even though i have already removed the microsd card and wiped cache and restore to factory settings, the phone still says that the device was modified so i can't really return it even though it is still under warranty.
So now i decided to root it again and temporarily use cyanogenmod since the wifi works, texts and the internet works.
Btw, youtube doesnt work also. It doesnt play.
Sorry for the vrry long post but i just want to give much info as possible..
Thanks so much
Click to expand...
Click to collapse
So, which type of rom do you want to be on, assuming most of the things work properly? I don't want to try to address all those issues because there are different ones for the different setups and would take forever. Most likely signal issues are from not using a matched modem with the firmware / rom you are running. Do you know the original carrier / region the phone is from so we can make sure you get the right stuff installed?
Please provide details on the the currently installed baseband version. Also, what is the last official version of Samsung's software that you installed via Odin or OTA (not via custom rom)?
es0tericcha0s said:
So, which type of rom do you want to be on, assuming most of the things work properly? I don't want to try to address all those issues because there are different ones for the different setups and would take forever. Most likely signal issues are from not using a matched modem with the firmware / rom you are running. Do you know the original carrier / region the phone is from so we can make sure you get the right stuff installed?
Please provide details on the the currently installed baseband version. Also, what is the last official version of Samsung's software that you installed via Odin or OTA (not via custom rom)?
Click to expand...
Click to collapse
Thanks for your reply.
The current cyanogenmod is fine although i prefer the virgin rom. but i can go back to virgin once the problems have been rectified.
I agree that the signal issue has something to do with the modem so i tried different modems using odin but the XXUBMEA wouldnt change despite trying several modems and several times.
The phone is on three network (uk) with its current baseband 19505XXUBMEA.
The official rom i tried was on 4.3 and kies said it was the latest
Thanks again
Alright, I'm with ya so far. I'll look into the rom situation when I get back in front of the PC, but the trick with updating the modem is you gotta flash it twice in a row before you reboot unless you flash official firmware.
es0tericcha0s said:
Alright, I'm with ya so far. I'll look into the rom situation when I get back in front of the PC, but the trick with updating the modem is you gotta flash it twice in a row before you reboot unless you flash official firmware.
Click to expand...
Click to collapse
Thanks again for replying.
What i havent actually tried (which i'm reading at the moment) is the formatting of data under the advanced options on twrp. I dunno if it will make a difference say i try a new rom. I don't mind trying and starting from scratch. Like format data then install a new rom. Do u think this will make a difference? (will this be similar to formatting a dard drive on a pc before installing windows?)
What i suspect is there is nothing wrong with the roms i've tried but something in the installation got messed up and remains there even after wiping the data.
I think i have tried doing it twice only to find out that it didnt change the modem despite odin saying pass.
Should i format data then install a fresh rom?
Hard
but challeng refused
Ok, so there is something odd here. If you had flashed the official 4.3 via Odin, your modem would have changed to a newer one. The one you have is still a 4.2.2 one. Or were you referring to the last stock rom that you loaded with a custom recovery? Also, which recovery are you using?
Try this modem via Odin:
http://d-h.st/Kwv
Install Guide:
Use Odin v3.04
Untick Autoreboot
Flash modem
Reboot once again into Download Mode using (Vol Down plus Home button combi)
Flash Modem once more
Once done,unplug then reboot device manually.
If this doesn't work, try repeating the flash process again while rebooting manually and with auto-reboot option turned off.
Reference thread: http://forum.xda-developers.com/showthread.php?t=2192025
Let's see if that doesn't help anything and go from there.
If you have issues with wifi, there is a wifi fix to be had in the reference thread. Remember to flash that through the Phone slot if needed.
thanks again.
i can't exactly remember what modem i had when i flashed it with the official 4.3 using odin. but my guess would be the XXUBMEA. most of the custom roms i've tried had this modem anyway. some had no problems with 3g signal.
i am using twrp.
i don't want to play around with the modem yet as the 3g and wifi signals are working fine on cyanogenmod. its the call and video that's not working that i want to sort out.
do u think if i reflash by formatting data would clear out the problems i specified earlier? i don't mind trying this if u think it will make a difference.. tthanks.
es0tericcha0s said:
Ok, so there is something odd here. If you had flashed the official 4.3 via Odin, your modem would have changed to a newer one. The one you have is still a 4.2.2 one. Or were you referring to the last stock rom that you loaded with a custom recovery? Also, which recovery are you using?
Try this modem via Odin:
http://d-h.st/Kwv
Install Guide:
Use Odin v3.04
Untick Autoreboot
Flash modem
Reboot once again into Download Mode using (Vol Down plus Home button combi)
Flash Modem once more
Once done,unplug then reboot device manually.
If this doesn't work, try repeating the flash process again while rebooting manually and with auto-reboot option turned off.
Reference thread: http://forum.xda-developers.com/showthread.php?t=2192025
Let's see if that doesn't help anything and go from there.
If you have issues with wifi, there is a wifi fix to be had in the reference thread. Remember to flash that through the Phone slot if needed.
Click to expand...
Click to collapse
Noypi14 said:
thanks again.
i can't exactly remember what modem i had when i flashed it with the official 4.3 using odin. but my guess would be the XXUBMEA. most of the custom roms i've tried had this modem anyway. some had no problems with 3g signal.
i am using twrp.
i don't want to play around with the modem yet as the 3g and wifi signals are working fine on cyanogenmod. its the call and video that's not working that i want to sort out.
do u think if i reflash by formatting data would clear out the problems i specified earlier? i don't mind trying this if u think it will make a difference.. tthanks.
Click to expand...
Click to collapse
The custom roms you've been using don't install a modem with them, so that would be why you've been on the same one for a bit. Often times the stock rom is a little more picky about which modem it likes best, though this varies by phone and update. What call issues are you having? There were so many issues listed for various things on the first post that I had trouble sorting which problem for which rom (not criticizing, just making sure we're on the same page). And as far as videos go, is it just YouTube that isn't working right or any type of video playback? If it is just YouTube - is it force closing, not loading searches or videos, or some other problem?
es0tericcha0s said:
The custom roms you've been using don't install a modem with them, so that would be why you've been on the same one for a bit. Often times the stock rom is a little more picky about which modem it likes best, though this varies by phone and update. What call issues are you having? There were so many issues listed for various things on the first post that I had trouble sorting which problem for which rom (not criticizing, just making sure we're on the same page). And as far as videos go, is it just YouTube that isn't working right or any type of video playback? If it is just YouTube - is it force closing, not loading searches or videos, or some other problem?
Click to expand...
Click to collapse
thanks again for your interest.
the issue about the modem is somehow clear. thanks for clearing that up.
i think it is better to tackle the problems i have in my current setup rather than the previous problems. so, as previously mentioned, i am on cyanogenmod 11 (on 4.4.2). here are some of the problems i am aware of or rather, those that i have experienced:
1. calls - whenever i dial a number, the screen goes black as if the phone is next to my ear (could there be something wrong with the proximity sensor? i haven't done anything to rectify this yet though. when this happens, i can't do anything as the seems to hang although i could see the call timer working. during that call however, i can't hear a sound nor the person i just rang. same thing happens when someone calls me. my phone vibrates (because there is another problem with the sound which i will discuss next) and when i answer it, i hear no sound and the screen goes black and i couldn't do anything with the phone. i have to wait till the caller disconnects before the phone becomes useable again.
i tried calling using viber and the same thing happens.
2. sound - phone is muted even though all the volume controls are midway or almost 100%. i tried changing the ringing tone but i don't hear any sound at all. normally, when i switch to a different ringtone, it should give me a preview of what the chosen sound is like.
3. videos - it doesn't work. when i go to youtube, it opens up the site, opens the selected youtube clip, tries to play it but pauses then tries to play again then pauses until i get a message saying "there was a problem while playing. touch to retry."
so far these are the problems i have faced.
sorry for the long post again.
Hmm. Seems weird that you are having so many issues that most others aren't having, at least not since some of the earlier builds. During the install of CM, did you wipe /system? If not, I definitely would just start fresh. Install the most up to date modem. Wipe everything (system, data, cache, dalvik). Use the most up to date CWM (I like TWRP most of the time, but since CM says you should try CWM before reporting issues, it's one of those things...) Some Samsung proximity sensors aren't that accurate and really don't work well with CM. Other users reported that issue i the main CM thread for your phone, but was definitely not prevalent. I had a Samsung phone that I couldn't use a tempered glass screen protector with as they had an app to install to test to see how sensitive it was and mine didn't pass the test, though it worked for everything else.
As far as the video bug. It affected some earlier builds and other roms based off of CM but I hadn't seen anyone commenting about it for a bit so can't imagine it still being a common issue as that's a deal breaker for most. It might just be easier at this stage to either go back to stable CM 10.2 or try another rom altogether, such as Slim.
es0tericcha0s said:
Hmm. Seems weird that you are having so many issues that most others aren't having, at least not since some of the earlier builds. During the install of CM, did you wipe /system? If not, I definitely would just start fresh. Install the most up to date modem. Wipe everything (system, data, cache, dalvik). Use the most up to date CWM (I like TWRP most of the time, but since CM says you should try CWM before reporting issues, it's one of those things...) Some Samsung proximity sensors aren't that accurate and really don't work well with CM. Other users reported that issue i the main CM thread for your phone, but was definitely not prevalent. I had a Samsung phone that I couldn't use a tempered glass screen protector with as they had an app to install to test to see how sensitive it was and mine didn't pass the test, though it worked for everything else.
As far as the video bug. It affected some earlier builds and other roms based off of CM but I hadn't seen anyone commenting about it for a bit so can't imagine it still being a common issue as that's a deal breaker for most. It might just be easier at this stage to either go back to stable CM 10.2 or try another rom altogether, such as Slim.
Click to expand...
Click to collapse
i know. i don't really want to blame these issues i've mentioned to the rom i am using or have tried. perhaps there was something i did not do or overdid that messed it all up. the cynagenmod 10 (the stable version for my s4 model) had similar issues as the cm11. so i suspect the problem i've created still lingers within my phone that messes up a lot of things.
during installation, i did wipe the system, data, cache and dalvik which i found in the advanced menu.
the thing is, everything else worked fine when i was on 4.2.2 (like the proximity sensors, videos, sounds, etc) so as i said earlier, i don't want to blame it on the roms.
i might have another go on the slim rom tonight but use CWM instead of TWRP.
thanks again for your interest and help
Noypi14 said:
i know. i don't really want to blame these issues i've mentioned to the rom i am using or have tried. perhaps there was something i did not do or overdid that messed it all up. the cynagenmod 10 (the stable version for my s4 model) had similar issues as the cm11. so i suspect the problem i've created still lingers within my phone that messes up a lot of things.
during installation, i did wipe the system, data, cache and dalvik which i found in the advanced menu.
the thing is, everything else worked fine when i was on 4.2.2 (like the proximity sensors, videos, sounds, etc) so as i said earlier, i don't want to blame it on the roms.
i might have another go on the slim rom tonight but use CWM instead of TWRP.
thanks again for your interest and help
Click to expand...
Click to collapse
Do you have a screen protector or anything like that? Sometimes if it isn't laying on the screen right or dirt gets around it, it can cause issues. There's also a way to pop out the actual proximity sensor and clean between the part and the little piece of clear glass on the back of the front piece of glass that can help too if it ends up being hardware related.
es0tericcha0s said:
Do you have a screen protector or anything like that? Sometimes if it isn't laying on the screen right or dirt gets around it, it can cause issues. There's also a way to pop out the actual proximity sensor and clean between the part and the little piece of clear glass on the back of the front piece of glass that can help too if it ends up being hardware related.
Click to expand...
Click to collapse
I put the screen protector when i got the phone and i don't see any visible dirt so i wouldn't want to blame it either. Although i did read about the screen protectors causing problems. But the thing is, even youtube or any videos do not play. Even any sound.
I've tried the slimkat rom by following the developers' instructions and still no youtube, no sound, can't make a call as i can't hear the person i'm calling nor can that person hear me.
Any other suggestions on what to do? I don't mind going back to stock as long as i get all the features back. I went to official 4.3 before but had more severe issues. Or perhaps i did it wrong?
Thanks..
Videos are another issue, but I still think the call problems and such are modem related. What I would do would be to wipe everything, then use Odin to install official Kit Kat, then test this stuff out and see if it works. If so, then you can do a nandroid and redo recovery and try the roms again, then if they still have that issue then your phone just doesn't cooperate with CM roms or something weird like that. If it doesn't work even after official 4.4.2, then there's probably something else going on, possibly hardware related.
es0tericcha0s said:
Videos are another issue, but I still think the call problems and such are modem related. What I would do would be to wipe everything, then use Odin to install official Kit Kat, then test this stuff out and see if it works. If so, then you can do a nandroid and redo recovery and try the roms again, then if they still have that issue then your phone just doesn't cooperate with CM roms or something weird like that. If it doesn't work even after official 4.4.2, then there's probably something else going on, possibly hardware related.
Click to expand...
Click to collapse
Thanks.
Got hold of the official 4.4.2 and flashed it via odin. Failed. But tried again and now working fine. Sound is back, video is back as well as calls. Just the annoying google search failing all the time.
The baseband it has is I9505XXUFNC9. i didn't install any modem in odin though. Just flashed in the pda section the tar file
Now i don't know whether to root this again and try custom roms or leave it as it is. I saw knox by the way but haven't installed it. Or is it pre installed? I have little knowledge about knox