If this question has been answered, please point me in the proper direction.
Say i wasn't liking the Amaze anymore and wanted to have it warranty exchanged. what other phones are available that would be given to me if i wanted to exchange it? What would i have to tell the CSR over the phone so that they'd be willing to give me a different device?
Reason: I'm sick of the lack of support HTC is giving to devs here. and i dont like that whole "can't charge to 100 percent and stay on the charger" nonsense.
So Tmobile representatives, can you help me out?
JonathanBarca10 said:
If this question has been answered, please point me in the proper direction.
Say i wasn't liking the Amaze anymore and wanted to have it warranty exchanged. what other phones are available that would be given to me if i wanted to exchange it? What would i have to tell the CSR over the phone so that they'd be willing to give me a different device?
Reason: I'm sick of the lack of support HTC is giving to devs here. and i dont like that whole "can't charge to 100 percent and stay on the charger" nonsense.
So Tmobile representatives, can you help me out?
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Click to collapse
Im not a t-mobile rep but ill throw in my 2 cents. I "used" to be a sprint rep, so when i call t-mobile, i try to say any of the things i know usually works. My family has been with t-mobile for about 17 years. They tend to give me better deal..not always. I recommend saying the word dissatisfied a few times. I also was ready to trade in my Amaze, only because i wanted to try out the nexus and i was to chicken sh*t to root any of my phones. Hasoons Tool and the easy as pie instructions in the dev forum changed my mind. They offered me crap phones, would only exchange amaze for amaze or something that was atleast 1 generation older. They said after they have replaced my Amaze 3 total times, might they consider trading it for something that is equivalent or nicer. One S basically. If you fail on the first call, call again. There is always a rep willing to do anything to get u off the phone, be it they are anxious or dont know what your doing so they tell u YES we can do it. Be polite but constant pressure. Good Luck.
I agree with death4u, I always say that I'm just not happy and stay calm. Honestly, that phrase has worked a lot. You just don't put the blame on them, especially the person you're talking to, and tell them you're not happy. I even asked them how they can make me happy, haha. That's how I got the amaze from the mt4g for free after having the mt4g for only a year. She apologized to me a bunch and offered me any phone they had.
I've been debating calling in to get a replacement, but I don't like any of their phones. I'm kinda bummed by the lack of drivers from HTC but mostly the headphone jack is crap for me. I can't put my phone in my pants pocket or workout with it without the headphones coming unplugged...it's getting old.
Sent from my HTC_Amaze_4G using Tapatalk 2
Thanks for the quick answers. I am definitely always polite when calling, im just curious.
Hoping to get a current tmobile rep in here to help me out to give me their POV
You can do multiple exchanges. They'll just offer you a Sensation or a Galaxy Blaze 4G
hasoon2000 said:
You can do multiple exchanges. They'll just offer you a Sensation or a Galaxy Blaze 4G
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Click to collapse
I completely agree with Hasoon. I go on to the Tmo Amaze forum many times daily and can tell you now that only one person has reported getting a SGS3 in an exchange. All others have been given refurbished Amazes (many times getting another phone with the exact same problem.) Only after several Amaze exchanges do they offer the customer the Sensation. I guess the bright side is that it was reported that the Sensation was taken off the EOL list.
So the SGSII is no longer an option? Cause i would take that.
JonathanBarca10 said:
So the SGSII is no longer an option? Cause i would take that.
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Click to collapse
The S2 may be an option...I'm not sure. Haven't read any post saying that is what they got. Based on what I have read....I guess that depends on your gift of gab. One person got them to give him an S3 all other the Sensation. I can only say that it is very difficult to get another phone in general. There are others that are taking their fight to the BBB and FCC.
https://www.bbb.org/consumer-complaints/file-a-complaint/nature-of-complaint/
http://esupport.fcc.gov/complaints.htm
I haven't gone that route. I would find it hard to to accept an inferior phone. The Amaze is an awesome phone under the hood. My only problems are the 8-10 Bluetooth range (that I get.) And sound quality when video recording in a semi-loud environment. (Recording a live band is terrible.) I have been hoping that another OTA would address the problems. The BT problem got much better with the ICS update. Before ICS, my BT range was 1-2 Ft. So it's hard for me to just believe that the problem is the hardware. The problem appears to be larger than Tmo and HTC want to admit...but not large enough to care about.
Thanks again for the reply. And this reeks of the same problem the Sidekick 4g had...both samsung and tmobile were damn well aware of the awful software problems with that phone, but didnt care to do anything.
JonathanBarca10 said:
Thanks again for the reply. And this reeks of the same problem the Sidekick 4g had...both samsung and tmobile were damn well aware of the awful software problems with that phone, but didnt care to do anything.
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My daughter has the Sidekick and she told me she has to do a battery pull at least once a day if not more... problem is she cracked the screen so we can't do a warranty exchange
They gave me a brand new HTC one s after getting 4 warranty replacements. I'm glad I got rid of this phone. Too many problems :/.
Sent from my HTC VLE_U using xda app-developers app
rubyman94 said:
They gave me a brand new HTC one s after getting 4 warranty replacements. I'm glad I got rid of this phone. Too many problems :/.
Sent from my HTC VLE_U using xda app-developers app
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Oh man, thats a **** ton of replacements. And how long did it take to do that?
And to the one with the daughter with the sk4g...yes, battery pulls were WAY too common with that device. Just too much going on for a device that was uniquely put together, such as the jump button.
Big pain in the ass, really.
JonathanBarca10 said:
Oh man, thats a **** ton of replacements. And how long did it take to do that?
And to the one with the daughter with the sk4g...yes, battery pulls were WAY too common with that device. Just too much going on for a device that was uniquely put together, such as the jump button.
Big pain in the ass, really.
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So how did it go if you don't mind me asking? I was thinking about doing the exact same thing. I don't think multiple exchanges really matter, I got the amaze from my first warranty exchange from the Sensation, i simply asked what alternate options there were cause I heard people were receiving Amazes as an option.
supraman89 said:
So how did it go if you don't mind me asking? I was thinking about doing the exact same thing. I don't think multiple exchanges really matter, I got the amaze from my first warranty exchange from the Sensation, i simply asked what alternate options there were cause I heard people were receiving Amazes as an option.
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to be honest i haven't done it yet. my little sister is using it now, since she needed a phone.
she likes the SII better though...thinner and lighter for her. you know how girls can be! so i may still call, its a matter of whether or not she's willing to sort of stick it out with this phone or not.
JonathanBarca10 said:
to be honest i haven't done it yet. my little sister is using it now, since she needed a phone.
she likes the SII better though...thinner and lighter for her. you know how girls can be! so i may still call, its a matter of whether or not she's willing to sort of stick it out with this phone or not.
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Click to collapse
well thats cool, I factory reset my amaze to see if it fixes my issues (autobrightness, screen sometimes wont power on)
Related
Just what the title says, opinions? I have had the 3d for the weekend pretty much and it is ok, but some things I am finding out about it are lacking. The 3d camera is nice, but what would I really use it for? To me its almost just a, ' Hey look at my cool camera' type gimmick.
What are some of your guys' thoughts on the Epic/Nexus, or how about the Photon, I think the Photon actually looks pretty cool and I would have my kickstand back.
Thoughts? Please be as detailed as possible, would be appreciated.
Thanks
I can't really give any opinion on the Photon as it's not out yet, but the Evo 3D is well ahead of both the Epic and the Nexus S in terms of hardware. I currently have an Evo 4G and owned an Epic for a while before I got fed up with it and gave it to my wife so I could get my Evo back. I suppose it all depends on what you intend to do with your phone, but the current Samsung offerings aren't in the same league as the Evo 3D. It has a higher res screen, a faster clock speed, twice as many cores, and twice as much RAM.
Between Sprint giving me my original Sprint Premier early upgrade back for the EVO 3D launch, and Target giving me $150 trade it, total out of pocket cost to upgrade was just $68 and adding a year to my contract.
It's also a big plus that HTC will OFFICIALLY be permitting root. I know at least one dev (I forget which it was) has a 3D in hand. So, there ought to be lots of non-Sprint options.
So far my only complaint is that the colors on the screen seem faded. Like a cloudy day. Not the end of the world, but I wouldn't have liked a better/brighter screen. (Not the AMOLED one though, those are too saturated. Like looking inside a fish tank.)
I currently have the epic and evo 3d as my daily phones and i can tell you to avoid the epic like the plague....i have had software problems from phone ramdomly exiting applications to slow laggy perfromance on almost everything except gaming. I have had my epic since release and will never purchase a samsung phone again...their hardware is usually incrementally better than the competition but their software implementation leaves much to be desired, which makes superior hardware null at best. The feel of the evo 3d in hand really makes it feel like you are holding something premium in your hand...im sure the sgs2 will follow the same lead with hardware being better, but i have no faith in their ability to deliver on thevsoftware front........i bet the evo 3d will get ice cream sandwich before the sgs2 at least by 6 months.
dee32181 said:
I currently have the epic and evo 3d as my daily phones and i can tell you to avoid the epic like the plague....i have had software problems from phone ramdomly exiting applications to slow laggy perfromance on almost everything except gaming. I have had my epic since release and will never purchase a samsung phone again...their hardware is usually incrementally better than the competition but their software implementation leaves much to be desired, which makes superior hardware null at best. The feel of the evo 3d in hand really makes it feel like you are holding something premium in your hand...im sure the sgs2 will follow the same lead with hardware being better, but i have no faith in their ability to deliver on thevsoftware front........i bet the evo 3d will get ice cream sandwich before the sgs2 at least by 6 months.
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I pretty much agree with both of these guys. Consider that the 3d has had 3 OTAs to fix "bugs" and it's only been a week. The hold up for Gingerbread to show up on the Evo 4G was more due to the fact that the Nexus S was the only device allowed to have Gingerbread for a certain period of time as per Google. As soon as that time frame was up, HTC and Motorola both had Gingerbread for their flagship phones... The Epic and some other Galaxy S phones are still waiting.
I think HTC and Motorola are sharing the title of "King of the Hill" when it comes to android phones. I personally like HTC's hardware better. They both have provided similar (i.e. good) support to their user community. Motorola's success I attribute to the "Droid" marketing campaign by Verizon, but they have backed that up with action and performance. Will have to see how the Photon pans out, though.
ballr4lyf said:
the 3d has had 3 OTAs to fix "bugs" and it's only been a week.
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Click to collapse
The phone has only been "officially" out for 4 days, not even a week yet. HTC seems to be working hard to keep the bugs to a minimum (of course opening up the bootloader is another thing entirely).
ballr4lyf said:
I pretty much agree with both of these guys. Consider that the 3d has had 3 OTAs to fix "bugs" and it's only been a week. The hold up for Gingerbread to show up on the Evo 4G was more due to the fact that the Nexus S was the only device allowed to have Gingerbread for a certain period of time as per Google. As soon as that time frame was up, HTC and Motorola both had Gingerbread for their flagship phones... The Epic and some other Galaxy S phones are still waiting.
I think HTC and Motorola are sharing the title of "King of the Hill" when it comes to android phones. I personally like HTC's hardware better. They both have provided similar (i.e. good) support to their user community. Motorola's success I attribute to the "Droid" marketing campaign by Verizon, but they have backed that up with action and performance. Will have to see how the Photon pans out, though.
Click to expand...
Click to collapse
I tend to agree with everyone here for the most part, although the Photon looks pretty sick imo. I do like HTC better but we are not 100% sure that the 3d will be rooted yet are we? I have seen conflicting results. The specs on the Photon seem a bit better than the 3d in some aspects. As far as the other two go I won't get either of those. It would only be between the Photon and this 3d right now.
On a better note I don't understand why people had to pay for their 3d's, makes me feel good. I didn't pay a dime, just gave them my EVO back and dude gave me the 3d. Even got my girl her first smartphone, the LG optimus, decent unit also for absolutely nothing. Guess it helps when the manager at that store wants to keep your business. Not to mention a free screen protector and case.
Lucky I guess.
Very curious about the Photon. Has intrigued my interest.
Thanks for everyone's input.
So I found out what I'm going to do, and the manager actually suggested I do this. Basically I am going to wait for the release date to be announced as far as the photon goes. Hopefully it is within my 30 day trial for my 3d, if it isn't, on the 28th day of my trial I will be taking my 3d in and getting another 3d therefore resetting my 30 day time period, then once I get the photon if I don't like it I will just switch back to the 3d.
So it's looking like a win win here.
Just posted this so that other people can do it if they so choose.
Djspinister said:
So I found out what I'm going to do, and the manager actually suggested I do this. Basically I am going to wait for the release date to be announced as far as the photon goes. Hopefully it is within my 30 day trial for my 3d, if it isn't, on the 28th day of my trial I will be taking my 3d in and getting another 3d therefore resetting my 30 day time period, then once I get the photon if I don't like it I will just switch back to the 3d.
So it's looking like a win win here.
Just posted this so that other people can do it if they so choose.
Click to expand...
Click to collapse
I thought you could only do the 30 day exchange once?
Djspinister said:
So I found out what I'm going to do, and the manager actually suggested I do this. Basically I am going to wait for the release date to be announced as far as the photon goes. Hopefully it is within my 30 day trial for my 3d, if it isn't, on the 28th day of my trial I will be taking my 3d in and getting another 3d therefore resetting my 30 day time period, then once I get the photon if I don't like it I will just switch back to the 3d.
So it's looking like a win win here.
Just posted this so that other people can do it if they so choose.
Click to expand...
Click to collapse
You can only do the exchange once per ugrade... and you can't do it on the same phone. You can get a replacement if there's a problem, but you can't just exchange for one of the same thing. You can return it, but then if you get another 3D, you won't get another 30 day grace-period.
Either they lied to you to get you to shut up and buy the phone, or that manager is an idiot.
Djspinister said:
So I found out what I'm going to do, and the manager actually suggested I do this. Basically I am going to wait for the release date to be announced as far as the photon goes. Hopefully it is within my 30 day trial for my 3d, if it isn't, on the 28th day of my trial I will be taking my 3d in and getting another 3d therefore resetting my 30 day time period, then once I get the photon if I don't like it I will just switch back to the 3d.
So it's looking like a win win here.
Just posted this so that other people can do it if they so choose.
Click to expand...
Click to collapse
im pretty sure exchanging doesn't reset your 30-day
what would keep people from endlessly exchanging after 28 days to keep their return window?
Harfainx said:
You can only do the exchange once per ugrade... and you can't do it on the same phone. You can get a replacement if there's a problem, but you can't just exchange for one of the same thing. You can return it, but then if you get another 3D, you won't get another 30 day grace-period.
Either they lied to you to get you to shut up and buy the phone, or that manager is an idiot.
Click to expand...
Click to collapse
No, I know the manager. I know he isn't lying, and maybe you 'can't' do it normally but he is doing it for me. Think what you will.
Djspinister said:
No, I know the manager. I know he isn't lying, and maybe you 'can't' do it normally but he is doing it for me. Think what you will.
Click to expand...
Click to collapse
Well when he loses his job, feel free to pay his rent for him. You can return the phone for any reason within 30 days, but you can't just keep exchanging. I'm sure that will throw a flag up in Sprint's database real quick.
If you get away with it, all the more power to you... but if you get stuck with a phone that you don't actually want because you're trying to leapfrog a free ticket and your friend ends up jobless... it's your own fault.
Harfainx said:
Well when he loses his job, feel free to pay his rent for him. You can return the phone for any reason within 30 days, but you can't just keep exchanging. I'm sure that will throw a flag up in Sprint's database real quick.
If you get away with it, all the more power to you... but if you get stuck with a phone that you don't actually want because you're trying to leapfrog a free ticket and your friend ends up jobless... it's your own fault.
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Actually I just got off the phone with Sprint and the process is allowed, to a certain extent. Not sure why your so mad, but to each their own. Why would I pay someone's rent for someone? That has nothing to do with anything, and I doubt he is going to do something like that if it would cost him his job. Get real.
Djspinister said:
Actually I just got off the phone with Sprint and the process is allowed, to a certain extent. Not sure why your so mad, but to each their own. Why would I pay someone's rent for someone? That has nothing to do with anything, and I doubt he is going to do something like that if it would cost him his job. Get real.
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Click to collapse
I'm not mad about anything, just pointing out that doing something sneaky and underhanded like allowing someone to leapfrog their contract and 30 day return is a good way for someone to lose their job.
Apparently you didn't get what I meant by paying his rent... I guess I have to type things very literally so it doesn't go over people's heads. If he loses his job, he won't have any money. If he doesn't have money, he can't pay rent. If he can't pay rent because he lost his job for you... then it goes back to what I said before.
If it were allowed at all, nobody would ever be locked into a contract, because we'd all just keep leapfrogging our phones around every 30 days to something else, or even the same thing.
Anyway, pick which phone you want, it's all up to personal preference. I got my EVO 3D because it's the EVO's big brother (shouldn't say that, someone might not understand...). Alright, it's the EVO's successor, so it was a logical choice for me because of how well my EVO has treated me. Don't let everyone else decide which phone you should get, you're the one that will be using it.
Harfainx said:
I'm not mad about anything, just pointing out that doing something sneaky and underhanded like allowing someone to leapfrog their contract and 30 day return is a good way for someone to lose their job.
Apparently you didn't get what I meant by paying his rent... I guess I have to type things very literally so it doesn't go over people's heads. If he loses his job, he won't have any money. If he doesn't have money, he can't pay rent. If he can't pay rent because he lost his job for you... then it goes back to what I said before.
If it were allowed at all, nobody would ever be locked into a contract, because we'd all just keep leapfrogging our phones around every 30 days to something else, or even the same thing.
Anyway, pick which phone you want, it's all up to personal preference. I got my EVO 3D because it's the EVO's big brother (shouldn't say that, someone might not understand...). Alright, it's the EVO's successor, so it was a logical choice for me because of how well my EVO has treated me. Don't let everyone else decide which phone you should get, you're the one that will be using it.
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Oh I get it, you're just an asshole. Thanks for sharing. Go be a douche somewhere else. Every single thing you said had no bearing on my question. I didn't say it was the honorable thing to do, but hey, if I can do I am going to do it. I have a feeling that if you could do it, you would to. So get off your high horse there chump.
Djspinister said:
Oh I get it, you're just an asshole. Thanks for sharing. Go be a douche somewhere else. Every single thing you said had no bearing on my question. I didn't say it was the honorable thing to do, but hey, if I can do I am going to do it. I have a feeling that if you could do it, you would to. So get off your high horse there chump.
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There are no needs for insults my friend. Let's keep the peace!
DDiaz007 said:
There are no needs for insults my friend. Let's keep the peace!
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Click to collapse
I find what he said more insulting. I will speak my peace, thank you.
Djspinister said:
Actually I just got off the phone with Sprint and the process is allowed, to a certain extent. Not sure why your so mad, but to each their own. Why would I pay someone's rent for someone? That has nothing to do with anything, and I doubt he is going to do something like that if it would cost him his job. Get real.
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Click to collapse
Well damn if that's the case, then I'm gonna have a brand new EVO 3D every 29 days now!
Djspinister said:
Oh I get it, you're just an asshole. Thanks for sharing. Go be a douche somewhere else. Every single thing you said had no bearing on my question. I didn't say it was the honorable thing to do, but hey, if I can do I am going to do it. I have a feeling that if you could do it, you would to. So get off your high horse there chump.
Click to expand...
Click to collapse
1: I am an asshole
2: I wouldn't do what you're doing, as I get a phone that I want, I don't need the next best thing every month. I got the 3D as my phone for the next year at least, regardless of the other phones that are around the corner
3: Pick a phone that's good for you, but because you obviously need the biggest ego around, keep trying to hop around to make sure you have the best phone possible. The 3D section of XDA doesn't need you here, good luck on the Nexus S, Epic, or Photon boards...
Their is almost nothing on their facebook about the unlocked bootloader. Maybe they decided it is not worth their time since most people forgot about it already or simply do not care. We need to keep bombarding them with emails and posts just like we did when it was first announced. If HTC thinks that we have forgotten or no longer care then they might not even bother. Persistence is key!
its been done already. Trust me, if they wanna do it they will, if they go back on their word it will be a mess for them. I dont think the emails are going to do any better at this point, since they have already said it, and what more can we get from them? Now its in the hands of the decision makers as when to release it. Sending them email it probably a waste of your time and theirs, bunch of people have done and they say they will unlock it. I dont think you are going to hear anything different.
Its time for people to start actually returning their phones. Not only that, but post on FB/Twitter and tag HTC in the post.
its all about that people saw that devs here at xda are close to this, so they dont care anymore
Them not mentioning the bootloader is not a reason for everyone to just give up on the 3d. This is an extremely nice phone that hasn't been out for 2 weeks, be patient people it'll come.
Sent from my Xoom using XDA Premium App
I just don't think that will be especially helpful. But I dont mind posting on their fb page later today. Ill just ask for a date.
They have already stated that they will unlock the 3D but they are working out the details. It will happen but it might be another month or more before it actually happens. Emailing them isn't going to make it happen faster. And returning your phone isn't going to cause them to do anything either. We are a minority ourselves and then there is a minority of the minority that would be willing to return their phones which isn't enough volume to make HTC even blink.
fmedina2 said:
Their is almost nothing on their facebook about the unlocked bootloader. Maybe they decided it is not worth their time since most people forgot about it already or simply do not care. We need to keep bombarding them with emails and posts just like we did when it was first announced. If HTC thinks that we have forgotten or no longer care then they might not even bother. Persistence is key!
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Click to collapse
what do you mean 'YOU people'???
So, what happens if I do return the Evo 3d? If I don't get another phone, and use an older phone that I have, will my upgrade status be set to a full upgrade? Or do I have to get another new phone? Will I still have a 2 year contract, or will it be reset to what it was? Just wondering, because I don't know what other phone I would get. Also If I return it now, can I buy it again at discount price once Htc unlocks it? I know there are a lot of people here who work for sprint. Also, I purchased it from RS if that makes a difference. Thanks
A.Priori said:
what do you mean 'YOU people'???
Click to expand...
Click to collapse
What do YOU mean "you people"?
Htc does not care if you return your phone. Sprint buys the phones from HTC, then sprint sells the phones with their plans. HTC has their money they already sold the phones to sprint. So if you return the phone HTC could care less its no money out of their pocket. It would be sprints loss more then anything.
Let's not forget that HTC NEVER said they would unlock the EVO 3D bootloader. They said they would change their policies on FUTURE devices. They also stated that since the EVO 3D was already far into production that their statement did not apply to the EVO 3D but that they are reviewing whether or not to unlock the bootloader for the EVO 3D.
I'm all for being patient and the phone is currently still kicking ass in spite of Sense..but...we are losing developers. Perhaps not right this second, but, with every minute that goes by we march closer and closer the the 30 day window closing more and more devs are wondering what to do, keep it or get the SGS2 which will be no problem to dev for?
It's going through nearly ever users mind (here) and probably every devs mind. HTC is dragging their heels, developers are losing interest, users are getting scared...HTC has their money, what do they care if they take 3 months? By then developer interest will be close to gone and if/when we get CM8 it will be extra buggy for us for a while...and a month or two later the next big phone I'm going to get will be announced...
I think this screen is absolutely gorgeous and going to the SGS2 would be a giant downgrade in resolution--screw the overblown colors, compare your EVO3D to your EVO4G side by side...the resolution difference will be missed...
...but, I miss theming, custom roms, custom kernels, overclocking, wifi tether, the security in having a nandroid backup, the security in knowing that if I **** something up *I* can fish around in there and fix it--which I currently lack.
I amazing devs are doing all they can, and I thank them graciously for their efforts...and perhaps HTC will unlock the phone--eventually--but will that be soon enough to save our "scene"?
After keeping an eye on the dev threads for the 3D and Sensation I see a lot of brilliant ideas being thrown around. Some seriously clever people in there...but also some very major roadblocks in this phone, all very intentionally engineered to keep us out.
I guess what I'm getting at is: What is everybody elses "worst case scenario" plan? If i bring the phone back and it gets cracked the next day I can always go buy another one. What phone will most of the user community migrate to? What of developers?
Mine is to bring back my phone on the 30th day if it is not cracked or officially unlocked. Then wait for for the SGS2...(my only concern being the crappy radio, but, the EVO3D has a pretty weak radio too). If during my wait the EVO3D is cracked or unlocked I have the option to buy that again, or even wait longer...
thoughts?
You're complaining about unlocked bootloader..?
Sent from my GT-I9100 using XDA App
bruflot said:
You're complaining about unlocked bootloader..?
Sent from my GT-I9100 using XDA App
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Read the tag on this thread.
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
why does everyone else get lucky but me
Haha that's awesome. Sprint would neeeeevvveeerrr do that LOL. Welcome man. It's definately a badass phone. Yur gonna luv it
Sent from my ADR6425LVW using Tapatalk
janderson2k said:
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
Click to expand...
Click to collapse
And that is why verizon is the most expensive carrier in the USA
con247 said:
And that is why verizon is the most expensive carrier in the USA
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Click to collapse
I spend almost 600 a month with verizon (phones for my business, FiOS, etc). I am confident that this is NOT why verizon is the most expensive carrier in the US. Verizon has MASSSIVE infrastructure to support (4G, Fiber, etc) that is why its expensive.
Not to mention Union workers -_-
janderson2k said:
I spend almost 600 a month with verizon (phones for my business, FiOS, etc). I am confident that this is NOT why verizon is the most expensive carrier in the US. Verizon has MASSSIVE infrastructure to support (4G, Fiber, etc) that is why its expensive.
Click to expand...
Click to collapse
For that much a month I'd hope they would hook you up. VZW has been kind to me this year for sure as well.
HA ha ha!
Sent from my ADR6425LVW using xda premium
janderson2k said:
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
Click to expand...
Click to collapse
Damn and I felt good when I got it for $149 when I broke one of my out of warranty Incredibles the day before Rezound launch. And that was in a store.
They wouldn't even swap my Bionic with a Razr or Rezound. That's a shame. My thunderbolt has been a champ compared to the piece of crap bionic.
reverepats said:
Haha that's awesome. Sprint would neeeeevvveeerrr do that LOL. Welcome man. It's definately a badass phone. Yur gonna luv it
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Wrong. Called one day back then to tell them how my Epic 4g was just acting up.
Gave me offers of free 3d, nexus s, evo shift. I chose nexus at the time. Though i prob would gotten the 3d and never came to verizon. Dont regret the switch.
eallan said:
They wouldn't even swap my Bionic with a Razr or Rezound. That's a shame. My thunderbolt has been a champ compared to the piece of crap bionic.
Click to expand...
Click to collapse
All I can say is try try again. Its all in the person you talk to. And the most important part is - take your time and be nice. Ask them how their day is, and wait for an answer. It sounds stupid, but do what every other customer dosnt do, and realize your talking to a person on the other end of the line.. While your waiting for them to look up your account info, ask them if they are having a busy day.. That sorta sh!t goes far.
janderson2k said:
All I can say is try try again. Its all in the person you talk to. And the most important part is - take your time and be nice. Ask them how their day is, and wait for an answer. It sounds stupid, but do what every other customer dosnt do, and realize your talking to a person on the other end of the line.. While your waiting for them to look up your account info, ask them if they are having a busy day.. That sorta sh!t goes far.
Click to expand...
Click to collapse
I cannot agree with this enough. Small Talk is the best way to build a relationship with the operator, and they will be willing to work with you the best they can
I'm living on a yellow submarine
janderson2k said:
All I can say is try try again. Its all in the person you talk to. And the most important part is - take your time and be nice. Ask them how their day is, and wait for an answer. It sounds stupid, but do what every other customer dosnt do, and realize your talking to a person on the other end of the line.. While your waiting for them to look up your account info, ask them if they are having a busy day.. That sorta sh!t goes far.
Click to expand...
Click to collapse
I absolutely always do this. Every time I speak to someone. Good advice though.
eallan said:
I absolutely always do this. Every time I speak to someone. Good advice though.
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Click to collapse
Yea, it just makes sense. If some guy is giving you static and making your day harder than it needs to be, how far would you go for that person - but flip the coin, nice customer thats in a jam, treats me with respect and dosnt take his stress out on me.....
AtLemacks said:
Not to mention Union workers -_-
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Click to collapse
We are not union. Verizon is union, but not Verizon Wireless.
I had a Charge, got them to give me a Bionic as a replacement (Total Garbage), but my buddie loves the **** out of motoblur so sold it to him cheap and bought my rezound. Glad.
I was upgraded from a droid eris to a rezound itll be here Wednesday
Im always nice to them, and all but one rep said they felt bad for me and actually wanted to help me out, thats how I got a rezound after the mic on the eris broke, and thats not even the phone that came with my contract(citrus then sam. Cont)
janderson2k said:
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
Click to expand...
Click to collapse
this is actually a quiet fact. Ive had them do this 3 times. They key is to continue to have problems with whatever phone you have and have all those problems happen fairly close together (within 3-4 months) and then do exactly as he did.. be nice. Why be mean? people dont respond to meanness.. be nice BUT stern "yes.. thats nice.. BUT i like HTC phones.. BUT ... etc". You might have to go through 2 or 3 transfers but youll get it.
the last time I did it, the rep was being.. difficult. I sat there with him, brainstorming ways i could get a new phone. and i had an 'ahha' moment.
If I was a new customer, I could get the Dinc for 99 right?
yes
and my early termination fee is only 135?
yes
so I could cancel my plan and and the 99 + 135 is still less than if I had to by a new phone outright
hmm.. yes.
okay ill do that!
"can you hold?"..........I can get you that Dinc for the 99 upgrade price, and there is a 99$ main in rebate on that making the phone 0 once you main in that rebate"
2 days later, new phone
they will do this every time all the time. .day in and day out. you just need to know how to pillow talk them.
I know they have notes on our accounts and could look and see that you have done this like 4 times in the last 2 years.. but they wont and in the 12 years ive had verizon, i have NEVER had a rep know anything about what I did even as little as a few days before. Its always as If ive never called.
good luck!
and GRATS on your rezound!!!!!! Im so happy, this phone is awesome possum
just to put in my input...this just happened to me as well. free rezound coming up!
my thunderbolt was acting up again and it was my third time RMA'ing in the span of 5 months. they said the only equal phones were the charge, revolution, and even the bionic. so i said hm....how bout the rezound?
he said "let me check.....(hold music)....ok sure!"
my response: "free of charge?"
his: "free of charge"
*violent fist pumping and hip thrusting*
Link to the story
HTC has been really struggling lately, and now with OnLive costing them $40 million, things are definitely not looking good.
What are your thoughts on this? Do you think we're going to start seeing the effects of all of this loss soon? I'm worried about new devices releasing, as well as updates being given to existing devices, if the company keeps falling like this.
SoraX64 said:
Link to the story
HTC has been really struggling lately, and now with OnLive costing them $40 million, things are definitely not looking good.
What are your thoughts on this? Do you think we're going to start seeing the effects of all of this loss soon? I'm worried about new devices releasing, as well as updates being given to existing devices, if the company keeps falling like this.
Click to expand...
Click to collapse
Ouch, definitely doesn't sound good. Not sure if they will be able to stay in it or not...depending on how this whole Apple/Samsung thing turns out, they may be able to use it to their advantage, but it sounds like they've got some pretty big issues to deal with. I think I'm already pretty much resigned to getting whatever Samsung's offering is when I'm eligible for my next upgrade. I had a tough time choosing this time around anyway, so I figure I'll give them a shot (never owned a Samsung)...but it sounds like that may be the "only" option if things don't improve for HTC.
Sent from my EVO LTE
Good, sometimes drastic things need to happen before a company makes drastic changes necessary.
I guess it is what it is. I am happy with the EVO LTE. I'm going with a Nexus next time around since they will hopefully be beyond the stupid pentile screens by then. Maybe we will get lucky and HTC will get a Nexus at some point in the future.
If rim and Nokia are still in business I think htc will be OK for now.. they do need to start making better decisions and listening to their customers ..they are still turning almost a billion dollar profit this quarter ..still pretty good
A company thats making a profit is about to collapse? Really? Please Explain:cyclops:
fail
how can they be making a profit and collapsing at the same time
do you even read and think before you decide to spread such garbage?
They're hurting, but I have high hopes that they come back even stronger. They need to make a few adjustments to the way they work, and it can make all the difference. For one, be as dev friendly as they used to be. Second, less device models as they made it seem like they were going to do. They need to cut as much variants out, and focus on keeping close to the same phone amongst different carriers. That's my opinion.
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Rydah805 said:
They're hurting, but I have high hopes that they come back even stronger. They need to make a few adjustments to the way they work, and it can make all the difference. For one, be as dev friendly as they used to be. Second, less device models as they made it seem like they were going to do. They need to cut as much variants out, and focus on keeping close to the same phone amongst different carriers. That's my opinion.
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
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Click to collapse
i agree with your last point
Haha I love how people read a comment in an article and then talk like it's their comment.
You guys don't think a company can collapse when turning a profit? Really? How about when your profits rapidly decline quarterly, and the government is helping bail you out? Look at the trends, and you'll see why they're collapsing.
Sent from my EVO using xda app-developers app
I think HTC needs to start making phones out of plastic cause obviously no one cares what they're made off cause no one's buying them.
flex360 said:
fail
how can they be making a profit and collapsing at the same time
do you even read and think before you decide to spread such garbage?
Click to expand...
Click to collapse
It's funny because you probably didn't even read the article.
They're making a profit, but they're still a shadow of their former glory. Their market share has plummeted and it isn't showing any signs of improving. Just because they're still pulling in money doesn't mean that everything is sunshine and rainbows for them.
HTC is still a profitable company, but with such relentless competition from Samsung and Apple, their numbers are dropping fast enough that banks are beginning to get very nervous. This could quite literally be the beginning of the end.
Click to expand...
Click to collapse
Do you even read and think before you post such garbage?
This indeed sucks but at this present time all i can ask for is that they release Jelly Bean before they close the doors..My wife sold her iPhone and bought the Galaxy S3 and i've been playing with it here and there and its an awesome phone...I was amazed that a stupid kitty cat live wallpaper runs flawlessly with out slowing down the scrolling on the phone..I think I may have seen the light and sipped on some of the Kool-aid..Im kinda envious
HP just took a multibillion dollar write down because of the EDS acquisition, but this was an excellent strategic investment. HTC is doing the same thing. They might be down, but they're not out.
Sent from my r00ted, unlocked, 100% tricked-out LTEVO
BrianBaker said:
This indeed sucks but at this present time all i can ask for is that they release Jelly Bean before they close the doors..My wife sold her iPhone and bought the Galaxy S3 and i've been playing with it here and there and its an awesome phone...I was amazed that a stupid kitty cat live wallpaper runs flawlessly with out slowing down the scrolling on the phone..I think I may have seen the light and sipped on some of the Kool-aid..Im kinda envious
Click to expand...
Click to collapse
I don't think that HTC is going to go out of business. I'm hoping that they can come up with something that can stabilize them a bit. In my opinion they need to make like Samsung and give their phones more of an identity.
They need try harder to keep their phones in order instead of releasing 20 different devices. They've taken a step in the right direction with the One series, but the naming is way too confusing for most people to be able to tell what the phone is all about. HTC needs a way to make a budget, mid-end, and high-end phone that isn't different on every carrier and that represents itself well.
With the One series, you have the One X, the One XL, the One S, the One V, and I'm sure that the upcoming/rumored One "XL+" (or whatever we call it) will join that lineup as well. The names just have no way of differentiating themselves without looking into the specs. If you walked up to someone and said, "Do you want the One V or the One S?" They're going to say, "Huh? What do the letters mean?"
But with all of the growth that Samsung has seen, I'm not sure that HTC will ever be able to catch up.
That settles it...I am buying a spare Rezound
Sent from my ADR6425LVW using xda premium
BrianBaker said:
This indeed sucks but at this present time all i can ask for is that they release Jelly Bean before they close the doors..My wife sold her iPhone and bought the Galaxy S3 and i've been playing with it here and there and its an awesome phone...I was amazed that a stupid kitty cat live wallpaper runs flawlessly with out slowing down the scrolling on the phone..I think I may have seen the light and sipped on some of the Kool-aid..Im kinda envious
Click to expand...
Click to collapse
Haha. I've been getting a lot of hate around here cause I crossed over to the side. Im glad someone with more credibility is seeing the light. I still get the "you don't know sh*it" when i mention 2gb of ram makes a difference.
Sent from my SPH-L710 using xda premium
shook187 said:
Haha. I've been getting a lot of hate around here cause I crossed over to the side. Im glad someone with more credibility is seeing the light. I still get the "you don't know sh*it" when i mention 2gb of ram makes a difference.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Doesn't seem to make a differance while running cm10.. the issue is In sense
firmbiz94 said:
Doesn't seem to make a differance while running cm10.. the issue is In sense
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Click to collapse
I agree. But Sense is why most brought the phone, right?
Sent from my SPH-L710 using xda premium
No... Many people on this site will likely say they bought it for the hardware, not software. This is a development forum. We know Sense can be ripped away (or at least shrink and improved).
Sent from my EVO using xda app-developers app
So been honestly thinking if JB takes til next yr which is pretty much when the new HTC will come out to get to the EVO this will be my last HTC device, I really love HTC and have been with them since the touch pro. Howeva the build quality has seemed to go up immensely. And yet the software quality has dropped. I can honestly say that I have had progressively more n more trouble out of the phones from the OG EVO up. Not to mention how we have to wait so long to get a update. Especially when that update was known and out on a few devices b4 our were released, then they can't tell us if or when we will get it. I mean really even phones released after ours have been verified to be getting it and yet we wait. I'm sry but I have bought my phones off contract and if I'm spending $850 plus for a device I don't want it to be obsolete the day I get it. Some people will argue that ics is not obsolete. But look how long its been out. And key lime pie is Otw. So we are almost 2 os's behind. And they get to select who gets upgrades and when? Didn't I pay them? If HTC don't pick it up I'm afraid my next phone will be the galaxy s4 anyone else feel this way or not chime in I wanna hear thoughts on this situation!
Mech8 said:
So been honestly thinking if JB takes til next yr which is pretty much when the new HTC will come out to get to the EVO this will be my last HTC device, I really love HTC and have been with them since the touch pro. Howeva the build quality has seemed to go up immensely. And yet the software quality has dropped. I can honestly say that I have had progressively more n more trouble out of the phones from the OG EVO up. Not to mention how we have to wait so long to get a update. Especially when that update was known and out on a few devices b4 our were released, then they can't tell us if or when we will get it. I mean really even phones released after ours have been verified to be getting it and yet we wait. I'm sry but I have bought my phones off contract and if I'm spending $850 plus for a device I don't want it to be obsolete the day I get it. Some people will argue that ics is not obsolete. But look how long its been out. And key lime pie is Otw. So we are almost 2 os's behind. And they get to select who gets upgrades and when? Didn't I pay them? If HTC don't pick it up I'm afraid my next phone will be the galaxy s4 anyone else feel this way or not chime in I wanna hear thoughts on this situation!
Click to expand...
Click to collapse
I'm honestly not sure this has much to do with HTC. They intend on getting other One X variants JB at some time this month, which could be a positive sign for the EVO LTE, but it all lies in Sprint's hands, ultimately. That's who you should be pointing your finger at.
I agree totally. With HTC's recent earnings miss, I don't see why they can't see their current "support model" isn't working. If it weren't for the dev's here, I'd be even more pissed. HTC needs to embrace the developers as opposed to working against them by not actively releasing updates for a product that they sold me on. I've stuck with HTC devices since my old HTC Mogul but I'm starting to feel the same way. HTC needs to get their **** together or they'll lose a community of people that have helped keep them relevant over the past 5-7 years.
Mech8 said:
So been honestly thinking if JB takes til next yr which is pretty much when the new HTC will come out to get to the EVO this will be my last HTC device, I really love HTC and have been with them since the touch pro. Howeva the build quality has seemed to go up immensely. And yet the software quality has dropped. I can honestly say that I have had progressively more n more trouble out of the phones from the OG EVO up. Not to mention how we have to wait so long to get a update. Especially when that update was known and out on a few devices b4 our were released, then they can't tell us if or when we will get it. I mean really even phones released after ours have been verified to be getting it and yet we wait. I'm sry but I have bought my phones off contract and if I'm spending $850 plus for a device I don't want it to be obsolete the day I get it. Some people will argue that ics is not obsolete. But look how long its been out. And key lime pie is Otw. So we are almost 2 os's behind. And they get to select who gets upgrades and when? Didn't I pay them? If HTC don't pick it up I'm afraid my next phone will be the galaxy s4 anyone else feel this way or not chime in I wanna hear thoughts on this situation!
Click to expand...
Click to collapse
NYCHitman1 said:
I'm honestly not sure this has much to do with HTC. They intend on getting other One X variants JB at some time this month, which could be a positive sign for the EVO LTE, but it all lies in Sprint's hands, ultimately. That's who you should be pointing your finger at.
Click to expand...
Click to collapse
Everyone says sprint sprint sprint but is it not the manufacturer's that say what device they wanna tweak the os for? Besides if it was sprint that was delaying it why would the s3 already be confirmed to be getting the jelly bean update? HTC says they don't know if they will be updating it. And Idt sprint would hurt their own pockets like that. 2 have 2 flagship phones on the latest os faster and far less problems they would/should be jizzin in their pants for that chance.
NYCHitman1 said:
I'm honestly not sure this has much to do with HTC. They intend on getting other One X variants JB at some time this month, which could be a positive sign for the EVO LTE, but it all lies in Sprint's hands, ultimately. That's who you should be pointing your finger at.
Click to expand...
Click to collapse
Sprint can't work on getting updates out if HTC hasn't given them anything to work with. I point my finger at both of them. A phone that's behind in updates on a network that's behind can destroy what little patience people have left.
Will7272 said:
I agree totally. With HTC's recent earnings miss, I don't see why they can't see their current "support model" isn't working. If it weren't for the dev's here, I'd be even more pissed. HTC needs to embrace the developers as opposed to working against them by not actively releasing updates for a product that they sold me on. I've stuck with HTC devices since my old HTC Mogul but I'm starting to feel the same way. HTC needs to get their **** together or they'll lose a community of people that have helped keep them relevant over the past 5-7 years.
Click to expand...
Click to collapse
U hit the nail on the head! Totally agree 1000%
I payed more for my phone than I did my laptop or tablet. Yet they get updates damn near everyday. And if android is open source I should be ableto get the updates on anyphone that runs Android as long as the specs are up to par for free correct. Just like linux. So y do they get to choose what we get so they can make money. I mean we do it here. So y can't they. Lol sry just rantin clearin my chest.
Me and the wife love HTC but we both agreed that even though we dislike the build quality of Samsung it may be our next phone just because things get updated and fixed a lot more frequently. Besides our phones stay deep inside great looking cases so how much does build quality mean to us anyway.
Sent from my EVO using Tapatalk 2
Will7272 said:
Sprint can't work on getting updates out if HTC hasn't given them anything to work with. I point my finger at both of them. A phone that's behind in updates on a network that's behind can destroy what little patience people have left.
Click to expand...
Click to collapse
The update comes from HTC pending a request from Sprint. If Sprint doesn't request it, it will never come. Once Sprint receives it, they add all of their bloat and send it for testing. After that, you already know what happens.
Either way, I am hoping for an HTC Nexus device based on all these multi-OEM Nexus rumors.
NYCHitman1 said:
The update comes from HTC pending a request from Sprint. If Sprint doesn't request it, it will never come. Once Sprint receives it, they add all of their bloat and send it for testing. After that, you already know what happens.
Either way, I am hoping for an HTC Nexus device based on all these multi-OEM Nexus rumors.
Click to expand...
Click to collapse
Point taken. Bottom line is that "we" the customer, gets screwed. I would find it hard to believe that HTC and Sprint both "don't know" what people want. HTC makes great phones and the developers help us love them. Developers maximize the potential of our devices but if they're not getting what they need, it's a moot point and I'll probably leave Sprint and HTC altogether when I'm due for an upgrade. I'm sure I'm not the only one either. Patience only goes so far.
Not to mention still can't have caller id tones since last update n they can't fix that. Bs and I don't wanna switch roms cuz something always never works in roms.
have to admit if it wasn't for custom roms and the hard work of devs here I would have tossed this phone by now.
Sent from my HTC EVO 4G LTE
Having been an android owner for the last three years (and an evo owner for the last 2), I've gotten used to the slower updates. It's always been explained away by saying that first HTC has to produce an update, then Sprint has to tweak the update, before we ever get the OTA. I know it's not a solution to the problem presented in the OP, but has anyone noticed that we have fantastic devs for this phone? The roms, kernels, and tweaks are not only being produced on a daily basis, but are frequently updated and provided with fantastic support. I can live with slow manufacture and provider updates as long we continue to have great devs.
Yes, but in a different way. I will not be purchasing another HTC product ever due to their slow update roll outs as well as their locking of the boot loaders. While they finally relented and let people unlock their bootloaders through their website, their previous and current stance on the issue is unacceptable to me.
You got robbed if you paid $850 for the phone, lol.
Everyone always thinks the grass is greener someplace else. If you're not happy with sprint then go somewhere else.
But just know that the verizon Gnex, a Google phone, didn't get the JB update for 2 months after it was released on GSM phones.
Also I don't think KLP has been released yet.
Naters
Sent from my EVO using xda app-developers app
KLP isn't out yet. I never said i was leaving sprint just may leave HTC. for me sprint is the best deal besides pre-paid. if pre-paid got the hottest phones as well. I think the big 3 would be outta biz or would have to lower prices to compete. lol
NaterTots said:
Everyone always thinks the grass is greener someplace else. If you're not happy with sprint then go somewhere else.
But just know that the verizon Gnex, a Google phone, didn't get the JB update for 2 months after it was released on GSM phones.
Also I don't think KLP has been released yet.
Naters
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
myamex said:
You got robbed if you paid $850 for the phone, lol.
Click to expand...
Click to collapse
not really that is what they run off contract. bout $800 plus tax
this phone will probably be the last HTC phone I purchase... unless they change their policy on source and start to release it to dev's faster... it seems like there is a lot more activity for the S3....
If I get another HTC device it will be a nexus. If they dont make a nexus device im not getting it. I love htc build quality, it feels like a real device in my hand, but the lack of updates really turns me off.
Sorry to hear you paid $850 for this mech.. got mine free without upgrading because the 3ds were on backorder when mine broke... and i got that free also...