Galaxy s3 replaced shows modified status since I got it - Galaxy S III Q&A, Help & Troubleshooting

My phone shows modified status after getting a replacement....
I did make quite a fuss over it at the center and they told me that the set given to me as a replacement was not a refurbished and was new....
Also I opened the seal of the set myself and it was packed just like new.....
Nowhere on the set was it stamped refurbished or repaired etc.......
Now the key point is when I got my phone without checking device status in settings I proceeded to samsung care person to do the update that samsung has released in india to solve the battery issue....
Now the update was done by samsung care personnel only.........
AND he flashed the phone using Odin........
Now I did not see the status before he flashed and after flashing I saw the status as modified..... My question is what are the chances that set given to me is a refurbished or old...
I live in india and have international s3 version....
What are the chances that my phones flash counter would have increased by the update the samsung person did via Odin so it showing modified status.....
How can I find out myself without rooting if my phone is refurbished or not......
AND samsung has sworn by its side that the set they sent me was not a refurbished one it came straight from the factory.....
I did open the seal myself....
One more thing I checked in the samsung's database with my product code and imei etc and they showed me that of my imei and product code they had no prior registrations to PROOVE it to me rat Mt set was not a refurbished should I believe it........
One more thing I tried to ask for a replacement yet again as I have already got it once
And they refused saying that my handset is not a refurbished one and they would not replace it....
They are giving me warranty please tell me what are the chances samsung is tricking me.... PLease respond as i need to further my mail to rhem u need further details please ask I will tell u....
But please help me in the matter
......
Can flashing official firmware with Odin lead to a modified status by official firmware done by samsung service centre people only.....
My device is not rooted as of now because when I install titanium backup pro it tells me so.....
But it is showing modified status....
Also what are the chances that samsung sent me a refurbished phone and how to make sure m it is a new piece......
Also is there any way to check the flash counter or reconditioning status of my device without rooting....
As I am a total noob to android this is my first Android phone do not want to root it so early....
Sent from my GT-I9300 using Tapatalk 2
Sent from my GT-I9300 using Tapatalk 2

Did you perform factory reset after he flashed with ODIN? If no then try it.
To check counter please go to download mode. Power off the phone. Press volume down + home + Power

Yes Sir I di a factory reset after flashing it stil says modified
Also can u please inform me what to do once I reach download mode and is there a possibility of harming my handset by going to download mode and please also inform me how to exit download mode and where and how in download mode can I see the flash counter value..... Sorry for NOOB questions sirbi know nothing about android his is my first st android
Sent from my GT-I9300 using Tapatalk 2

Strange if you look at the observations here http://forum.xda-developers.com/showthread.php?t=1788132
To go to download mode you need to use key combo I mentioned above. There is no downside of going into download mode. You will see the binary count etc there.To get out just long press the power button

Yes sir I did go to the download mode a greenish warning type appeared telling me custom firmware cab harm the set if u still want to install press volume up key otherwise to boot normally press volume down key.....
I pressed the volume up key and it showed me binary counter no
Firmware status etc official
.....
What does it mean...
AND besides it was also written that downloading do not turn off the target and I tried pressing the power key long but it did not go away from the the download mode so I took out my battery and re inserted it as I got afraid..... Sir have I done something wrong or have I harmed my set by re inserting the battery also please inform me to get this downloading screen after the volume up button normal and how to exit the download mode.... Also what does binary counter Mo and official firmware mean does this mean my phone has never been rooted modded etc...... Please explain me these think....
Besides I know it is odd even samsung is not able to believe e but they have promised me warranty anyway..... Please explain sir sorry for my noob questions.......
Sent from my GT-I9300 using Tapatalk 2

Pls reply
Sent from my GT-I9300 using Tapatalk 2

invinciblecc said:
Yes sir I did go to the download mode a greenish warning type appeared telling me custom firmware cab harm the set if u still want to install press volume up key otherwise to boot normally press volume down key.....
I pressed the volume up key and it showed me binary counter no
Firmware status etc official
.....
What does it mean...
It means what it says simple not showing counter as having a custom rom and status is Samsung official .
jje
Click to expand...
Click to collapse

Sorry sir I did not understand please explain in simple words.... Not showing counter as rom is custom what does this men does this mean that my device has been rooted before... Or does this mean that a custom rom has been put before..... It exactly says...
Product name gt19300
Custom binary downloads no....
Device status custom
Present binary samsung official
Please sir please explain it to me because if something is wrong I can still get a replacement once again if I argue enough....
Sent from my GT-I9300 using Tapatalk 2

If I were you, the unit looks new and you are given warranty, then just flash official firmware and get the status back to normal.
But then again if I were you, I would root it straight away. Which I did, on the first hour I get it.
Keep the official Rom handy just in case.
Sent from my GT-I9300 using xda app-developers app

Sorry for being so stupid but maybe something is obvious to u both which I just don't get so please can u tell me what does this information mean......
Does it mean my device is new and has never been flashed before or does it mean that my device is old has been rooted before and then an official rom has been flashed to make me believe that the device is new.....
AND please explain in noob terms I don't know anything about android please explain as executives are calling me already to know what I would prefer to get and if I make a fuss I will get a replacement the question is is it even worth the fuss or not please help sirs.
Sent from my GT-I9300 using Tapatalk 2

If your device said modified or its custom rom counter was above 0 . Then a custom rom or kernel or some form of non Samsung firmware has been flashed on the device .
Yes your device is not new as it has been used before .
You have been sold a used phone .
jje

Can't tell.
Even my phone that I have used for 1 month.
I am using custom rom.
But I can flash official rom and reset my binary counter.
And if I give it to Samsung service centre, they can't tell if it is new or not (assuming my condition is 100% like new).
If I can do that, so can Samsung to you.
If you want, make a fuss and get exchange.
If not, keep it, but keep warranty card handy.
Sent from my GT-P1000 using xda app-developers app

Dude sorry but from the way you talk I have a feeling that you were just mistaken or something. Just don't worry about such things.

I got my brand new s3 from office depot original unopened box etc.
Device status modified!
I am in Israel ,the device came from Romania.
It s have something to do with that!
Sry for my english!

Just wanted to let you guys know the stickers they stick on the boxes to seal them are not tamper-proof stickers. you can easily peel them off and stick them back on again.
I have been to a shop here in Hong Kong and they opened the S3 right in front of me, the used a knife cut the sticker on one end, BUT there where cut marks on the box behind the sticker on the other end (which the guy did not cut). This obviously shows its been opened end re-sealed. I another box when they opened the box of a new one I saw that there was another sticker inside which can be used to re-seal the box. this can seen in some unboxing videos:
http://www.youtube.com/watch?v=hYebiTyLll0&feature=player_detailpage#t=71s
This may vary with each market, but the basically its not hard for someone to re-seal a box and claim that its new.

Status MODIFIED after a normal OTA
I believe i know the answer. I also had a NEW phone which worked fine for a couple of months. the "STATUS" was always normal. But after a recent and normal OTA process, the STATUS became MODIFIED and i could no longer initiate OTA. Luckily i have 2 samsung S3's and one samsung NOTE II for testing.
I was using a 64gb SANDISK ULTRA micro SD card (i had about 5 gig of data on that card). if i removed that 64gb card and then restarted the phone, the status was NORMAL and all was well. Reinserted the card and the MODIFIED problem came back. so i FORMATTED the 64mb card. then i restarted and the status was NORMAL. Then i added data to the card and restarted the phone. WHOOPS, again the status changed to MODIFIED.
NEXT TEST. i switched to a 32gb card from samsung. (its the only 32gb card i had). I formatted the 32gb card. STATUS was NORMAL. i then added data to the card and restarted the phone. The status was NORMAL.
Long story short, it appears that the primary issue is the micro SD card. In my opinion it is specific to the 64gb cards. I know that there were issues with 4.0 android operating sytems and 64gb cards and 4.1 solved that issue. but perhaps there is some leftover issues that have not been resolved.
Bottom line, change your SD card to 32mb and status should be normal. In the very worst case (in the event my solution does not work for you) you an remove the back cover of the phone and then remove the SD card. then restart the phone without the SD card. the status will return to NORMAL. then slip the SD card back in without restarting the phone. Your SD card will mount and function normally AND your status will still be NORMAL allowing you to do a normal OTA if you wish to do so.
invinciblecc said:
My phone shows modified status after getting a replacement....
I did make quite a fuss over it at the center and they told me that the set given to me as a replacement was not a refurbished and was new....
Also I opened the seal of the set myself and it was packed just like new.....
Nowhere on the set was it stamped refurbished or repaired etc.......
Now the key point is when I got my phone without checking device status in settings I proceeded to samsung care person to do the update that samsung has released in india to solve the battery issue....
Now the update was done by samsung care personnel only.........
AND he flashed the phone using Odin........
Now I did not see the status before he flashed and after flashing I saw the status as modified..... My question is what are the chances that set given to me is a refurbished or old...
I live in india and have international s3 version....
What are the chances that my phones flash counter would have increased by the update the samsung person did via Odin so it showing modified status.....
How can I find out myself without rooting if my phone is refurbished or not......
AND samsung has sworn by its side that the set they sent me was not a refurbished one it came straight from the factory.....
I did open the seal myself....
One more thing I checked in the samsung's database with my product code and imei etc and they showed me that of my imei and product code they had no prior registrations to PROOVE it to me rat Mt set was not a refurbished should I believe it........
One more thing I tried to ask for a replacement yet again as I have already got it once
And they refused saying that my handset is not a refurbished one and they would not replace it....
They are giving me warranty please tell me what are the chances samsung is tricking me.... PLease respond as i need to further my mail to rhem u need further details please ask I will tell u....
But please help me in the matter
......
Can flashing official firmware with Odin lead to a modified status by official firmware done by samsung service centre people only.....
My device is not rooted as of now because when I install titanium backup pro it tells me so.....
But it is showing modified status....
Also what are the chances that samsung sent me a refurbished phone and how to make sure m it is a new piece......
Also is there any way to check the flash counter or reconditioning status of my device without rooting....
As I am a total noob to android this is my first Android phone do not want to root it so early....
Sent from my GT-I9300 using Tapatalk 2
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse

Status Modified on new phone
It Could be this......
I also had a NEW samsung S3 phone which worked fine for a couple of months. the "STATUS" was always normal. But after a recent and normal OTA process, the STATUS became MODIFIED and i could no longer initiate OTA. Luckily i have 2 samsung S3's and one samsung NOTE II for testing.
I was using a 64gb SANDISK ULTRA micro SD card (i had about 5 gig of data on that card). if i removed that 64gb card and then restarted the phone, the status was NORMAL and all was well. Reinserted the card and the MODIFIED problem came back. so i FORMATTED the 64mb card. then i restarted and the status was NORMAL. Then i added data to the card and restarted the phone. WHOOPS, again the status changed to MODIFIED.
NEXT TEST. i switched to a 32gb card from samsung. (its the only 32gb card i had). I formatted the 32gb card. STATUS was NORMAL. i then added data to the card and restarted the phone. The status was NORMAL.
Long story short, it appears that the primary issue is the micro SD card. In my opinion it is specific to the 64gb cards. I know that there were issues with 4.0 android operating sytems and 64gb cards and 4.1 solved that issue. but perhaps there is some leftover issues that have not been resolved.
Bottom line, change your SD card to 32mb and status should be normal. In the very worst case (in the event my solution does not work for you) you an remove the back cover of the phone and then remove the SD card. then restart the phone without the SD card. the status will return to NORMAL. then slip the SD card back in without restarting the phone. Your SD card will mount and function normally AND your status will still be NORMAL allowing you to do a normal OTA if you wish to do so.

Status Modified on Samsung S3
Just in case there are people using a 64gb microcard, here is another reason for a problem with "STATUS MODIFIED"
. I also had a NEW samsung s3 phone which worked fine for a couple of months. the "STATUS" was always normal. But after a recent and normal OTA process, the STATUS became MODIFIED and i could no longer initiate OTA. Luckily i have 2 samsung S3's and one samsung NOTE II for testing.
I was using a 64gb SANDISK ULTRA micro SD card (i had about 5 gig of data on that card). if i removed that 64gb card and then restarted the phone, the status was NORMAL and all was well. Reinserted the card and the MODIFIED problem came back. so i FORMATTED the 64mb card. then i restarted and the status was NORMAL. Then i added data to the card and restarted the phone. WHOOPS, again the status changed to MODIFIED.
NEXT TEST. i switched to a 32gb card from samsung. (its the only 32gb card i had). I formatted the 32gb card. STATUS was NORMAL. i then added data to the card and restarted the phone. The status was NORMAL.
Long story short, it appears that the primary issue is the micro SD card. In my opinion it is specific to the 64gb cards. I know that there were issues with 4.0 android operating sytems and 64gb cards and 4.1 solved that issue. but perhaps there is some leftover issues that have not been resolved.
Bottom line, change your SD card to 32mb and status should be normal. In the very worst case (in the event my solution does not work for you) you an remove the back cover of the phone and then remove the SD card. then restart the phone without the SD card. the status will return to NORMAL. then slip the SD card back in without restarting the phone. Your SD card will mount and function normally AND your status will still be NORMAL allowing you to do a normal OTA if you wish to do so.

I know this is a bit late but...
invinciblecc said:
My phone shows modified status after getting a replacement....
I did make quite a fuss over it at the center and they told me that the set given to me as a replacement was not a refurbished and was new....
Also I opened the seal of the set myself and it was packed just like new.....
Nowhere on the set was it stamped refurbished or repaired etc.......
Now the key point is when I got my phone without checking device status in settings I proceeded to samsung care person to do the update that samsung has released in india to solve the battery issue....
Now the update was done by samsung care personnel only.........
AND he flashed the phone using Odin........
Now I did not see the status before he flashed and after flashing I saw the status as modified..... My question is what are the chances that set given to me is a refurbished or old...
I live in india and have international s3 version....
What are the chances that my phones flash counter would have increased by the update the samsung person did via Odin so it showing modified status.....
How can I find out myself without rooting if my phone is refurbished or not......
AND samsung has sworn by its side that the set they sent me was not a refurbished one it came straight from the factory.....
I did open the seal myself....
One more thing I checked in the samsung's database with my product code and imei etc and they showed me that of my imei and product code they had no prior registrations to PROOVE it to me rat Mt set was not a refurbished should I believe it........
One more thing I tried to ask for a replacement yet again as I have already got it once
And they refused saying that my handset is not a refurbished one and they would not replace it....
They are giving me warranty please tell me what are the chances samsung is tricking me.... PLease respond as i need to further my mail to rhem u need further details please ask I will tell u....
But please help me in the matter
......
Can flashing official firmware with Odin lead to a modified status by official firmware done by samsung service centre people only.....
My device is not rooted as of now because when I install titanium backup pro it tells me so.....
But it is showing modified status....
Also what are the chances that samsung sent me a refurbished phone and how to make sure m it is a new piece......
Also is there any way to check the flash counter or reconditioning status of my device without rooting....
As I am a total noob to android this is my first Android phone do not want to root it so early....
Sent from my GT-I9300 using Tapatalk 2
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
The reason your phone is still showing "MODIFIED" is because your BOOTLOADER IS UNLOCKED. I'm surprised that no one who responded thought of this. The answer was right in front of everyone this whole time.
You must re-lock your bootloader, reset your flash counter and de-root using a stock ROM image.
Egads... Where were the brains when this was so obvious?

Related

[Q] Can Download and Recovery Mode be made available by Samsung ?

Hey Guys.
I recently Hard Bricked my Vibrant while flashing a Custom ROM. It won't turn ON at all.
I am shipping the Phone to Samsung Repair Centre in Texas from India.
I had a talk with the Call Centre where they said that I should just give them the piece without the Battery and Battery Pack and they will only repair my piece and will not Replace it anyhow.
I am fine with them just repairing my piece rather than replacing it, but the issue is that I have only Download Mode available on my piece and the Recovery Mode is Factory Disabled.
My Questions are,
1) Whether they will make the Recovery and Download Mode available back on my Vibrant after repairing it ?
2) The phone is very much off the 30 days mark for the Return Policy to work, so is it still their obligation to Replace my piece with a one that has a Recovery and Download Mode enabled on it if the repairing solution doesn't do the trick ?
3) I am shipping the Phone from India so how should I make sure that the Phone that they have Repaired or Replaced with has the Recovery and Download mode working on it ?
4) Also, in my Country we have a Samsung Galaxy S International available, so is the Motherboard of Samsung Vibrant and the International Model similar for the Service Centre over here to repair it ?
Any Help is appreciated.
Thank You.
ech419 said:
Hey Guys.
I recently Hard Bricked my Vibrant while flashing a Custom ROM. It won't turn ON at all.
I am shipping the Phone to Samsung Repair Centre in Texas from India.
I had a talk with the Call Centre where they said that I should just give them the piece without the Battery and Battery Pack and they will only repair my piece and will not Replace it anyhow.
I am fine with them just repairing my piece rather than replacing it, but the issue is that I have only Download Mode available on my piece and the Recovery Mode is Factory Disabled.
My Questions are,
1) Whether they will make the Recovery and Download Mode available back on my Vibrant after repairing it ?
2) The phone is very much off the 30 days mark for the Return Policy to work, so is it still their obligation to Replace my piece with a one that has a Recovery and Download Mode enabled on it if the repairing solution doesn't do the trick ?
3) I am shipping the Phone from India so how should I make sure that the Phone that they have Repaired or Replaced with has the Recovery and Download mode working on it ?
4) Also, in my Country we have a Samsung Galaxy S International available, so is the Motherboard of Samsung Vibrant and the International Model similar for the Service Centre over here to repair it ?
Any Help is appreciated.
Thank You.
Click to expand...
Click to collapse
So you CAN get into download mode with the Android holding a shovel in a big yellow triangle?
Also, did you ever try flashing a custom recovery? ie- clockwork
Sent from my nuclear powered submarine.
ech419 said:
Hey Guys.
I recently Hard Bricked my Vibrant while flashing a Custom ROM. It won't turn ON at all.
I am shipping the Phone to Samsung Repair Centre in Texas from India.
I had a talk with the Call Centre where they said that I should just give them the piece without the Battery and Battery Pack and they will only repair my piece and will not Replace it anyhow.
I am fine with them just repairing my piece rather than replacing it, but the issue is that I have only Download Mode available on my piece and the Recovery Mode is Factory Disabled.
My Questions are,
1) Whether they will make the Recovery and Download Mode available back on my Vibrant after repairing it ?
2) The phone is very much off the 30 days mark for the Return Policy to work, so is it still their obligation to Replace my piece with a one that has a Recovery and Download Mode enabled on it if the repairing solution doesn't do the trick ?
3) I am shipping the Phone from India so how should I make sure that the Phone that they have Repaired or Replaced with has the Recovery and Download mode working on it ?
4) Also, in my Country we have a Samsung Galaxy S International available, so is the Motherboard of Samsung Vibrant and the International Model similar for the Service Centre over here to repair it ?
Any Help is appreciated.
Thank You.
Click to expand...
Click to collapse
So let me get this straight...
I'm assuming u rooted the phone b/c you must in order to even attempt to flash a custom rom...
So you want to send a rooted phone in for repair??
Its very hard to brick the vibrant....u probably have a soft brick....did u try Odin to restore your phone back to stock?? Try that before sending it anywhere
Sent from my XDA app cuz I'm stalking your mom....
Mr. Apocalypse said:
So let me get this straight...
I'm assuming u rooted the phone b/c you must in order to even attempt to flash a custom rom...
So you want to send a rooted phone in for repair??
Its very hard to brick the vibrant....u probably have a soft brick....did u try Odin to restore your phone back to stock?? Try that before sending it anywhere
Sent from my XDA app cuz I'm stalking your mom....[/QUOTE
Sounds to me like he probably doesn't know about odin.
Sent from my nuclear powered submarine.
Click to expand...
Click to collapse
Thanks for Reply.
No, Guys. I know what Odin is.
The phone is Hard Bricked. That means nothing will show up on the screen to do anything at all. It is a well known issue and it is very much possible with your phone too.
From what I have read on the forum, the USB doesn't work due to some bootloader corruption and thus you will not be able to try anything on your phone and Wires need to be physically soldered onto the Motherboard to flash the bootloader and Stock ROM.
I want to enquire about the issue of whether Download and Recovery Mode which comes factory disabled in the newer Vibrants, be enabled by Samsung itself ?
Thanks for your Help.
ech419 said:
Thanks for Reply.
No, Guys. I know what Odin is.
The phone is Hard Bricked. That means nothing will show up on the screen to do anything at all. It is a well known issue and it is very much possible with your phone too.
From what I have read on the forum, the USB doesn't work due to some bootloader corruption and thus you will not be able to try anything on your phone and Wires need to be physically soldered onto the Motherboard to flash the bootloader and Stock ROM.
I want to enquire about the issue of whether Download and Recovery Mode which comes factory disabled in the newer Vibrants, be enabled by Samsung itself ?
Thanks for your Help.
Click to expand...
Click to collapse
Have you heard from Samsung yet as to how much the repair cost will be? I have to send mine there after a Kies update killed by boot loader (the most common reason why a Galaxy S won't show any signs of life and only way to truly brick them). I had a local repair shop jtag it before Kies killed it again, but they couldn't fix the hardware lock.
I got it to a point like that as well. Even when I plugged it in to charge and such, nothing happend. I was still able to ODIN it though. What I had to do was just the battery pull method of putting it into download mode (pull battery, sim and sd cards, open ODIN, connect phone to pc, pop in battery while holding volume buttons) and it worked for me.
Like others say, it's really difficult to hard-brick Vibrants. If either primary or secondary bootloader has been corrupted, you shouldn't have Download mode. Try search more and find out what others did to get out of such situations. You should be able to flash away UNLESS your internal SD card has been fried/messed up. The repair will probably cost you ridiculously large sum of money. Samsung will probably replace internal SD memory (I think it's MoviNAND flash memory module) and flash new firmware. But again it will cost money. I would do everything I can possibly think I can do before sending it off to repair centers.
EDIT: If it is your cellular carrier accepting your phone for examination and think that the cause is hardware malfunction, the carrier will REPLACE your phone. If you are not sending it to your carrier, however, and you are sending it directly to Samsung repair center instead, they will most likely incur repair fees. Not sure 100% but Samsung must be able to tell if you've ever flashed custom firmware and flashing custom kernels and ROMs void manufacturer's 1 year warranty. And this will probably be true unless you flash a stock ROM before shipping it, but this is ironic and according to you doing so is impossible. Try Odin JFD again!
sharkethicx said:
I got it to a point like that as well. Even when I plugged it in to charge and such, nothing happend. I was still able to ODIN it though. What I had to do was just the battery pull method of putting it into download mode (pull battery, sim and sd cards, open ODIN, connect phone to pc, pop in battery while holding volume buttons) and it worked for me.
Click to expand...
Click to collapse
I take it yours wasn't hardware locked then. It's interesting that you were still able to get Odin to recognise the phone when it wasn't showing any sign of life. Were the lights turning on?
jaetm83 said:
Like others say, it's really difficult to hard-brick Vibrants. If either primary or secondary bootloader has been corrupted, you shouldn't have Download mode. Try search more and find out what others did to get out of such situations. You should be able to flash away UNLESS your internal SD card has been fried/messed up. The repair will probably cost you ridiculously large sum of money. Samsung will probably replace internal SD memory (I think it's MoviNAND flash memory module) and flash new firmware. But again it will cost money. I would do everything I can possibly think I can do before sending it off to repair centers.
EDIT: If it is your cellular carrier accepting your phone for examination and think that the cause is hardware malfunction, the carrier will REPLACE your phone. If you are not sending it to your carrier, however, and you are sending it directly to Samsung repair center instead, they will most likely incur repair fees. Not sure 100% but Samsung must be able to tell if you've ever flashed custom firmware and flashing custom kernels and ROMs void manufacturer's 1 year warranty. And this will probably be true unless you flash a stock ROM before shipping it, but this is ironic and according to you doing so is impossible. Try Odin JFD again!
Click to expand...
Click to collapse
I'm trying to find out exactly how much Samsung would charge to repair a screwed up boot loader caused by a Kies update. The device was flashed to stock prior to the update; however, there is a TiBu folder on the internal sd. The Samsung agent I spoke with opened a support ticket and said it would be repaired under warranty as long as nothing was done to the device to void the warranty. I'm trying to decide whether to have it jtagged and still have it hardware locked, or take a chance and send it to Samsung for a proper repair, fixing the hardware lock and boot loader.

Stock Galaxy S II (No root) stuck in flight mode

I got my Galaxy S II about 3 days ago and love it. Apart from some annoyances (I'm looking at you Touchwiz) no problems... installed Launcherpro and here we go
Today I woke up and bam. Flight mode.
Factory reset
Wipe USB storage and SD card
Wipe cache from recovery (stock recovery)
No change.
So now I have a very fancy Samsung Galaxy II Player. I called tech support and they asked me to try another sim (which I had done) then told me to clear the cache (which I had done) blah blah... then they ended up telling me to send it back to Amazon as faulty.
Great, just great.
Anyone else had this problem?
Nope, haven't had this.
Intratech said:
Nope, haven't had this.
Click to expand...
Click to collapse
I'm wondering... if I flashed an update.zip from stock recovery if the issue might go away... it's clearly software.
Just need to find an update.zip file....
Also something quirky is happening with regards to lock screens. Had unlock pattern enabled and then switched off however it still remains on but only needs a press on the screen to unlock.
Personally wouldn't try flashing if it's being funky. Last thing you want is to get stuck with non standard firmware if you still need to return it.
pjfriend said:
Personally wouldn't try flashing if it's being funky. Last thing you want is to get stuck with non standard firmware if you still need to return it.
Click to expand...
Click to collapse
I want to flash and official update...
p.s.
This sounds similar except I can't turn Aeroplane mode on or off.
http://forum.xda-developers.com/showthread.php?t=1083358
I have the same problem with the phone that I bought today (a problem I noticed after 15 minutes of purchase). Tomorrow I bring it to a Samsung service center to confirm it as DOA so I can do the replacement for the operator ... I am disappointed that I was wasting my time on these things ...
p.s after I try code *2767*3855# a have no problems for last hour...
today i have problems again and I replace my galaxy...I hav new one without any problems...
I have a somewhat similar problem.
My Galaxy S II randomly goes into flight mode every now and then. It's not a permanent thing like what you guys experience, but it is an annoyance.
Couple that with the "wifi sharing" bug and I think we can say that Samsung has some faulty radio firmware in the Galaxy S II.
flash the generic xeu of ke7 from here
http://forum.xda-developers.com/showthread.php?t=1075278
this was tried but didn't work. Even a new radio package was flashed . Didn't help.
SGS2 running India distribution 2.3.3, unlocked. Not rooted. Stuck in flight mode, becacuse IMEI # cannot be read. Help !
could it be efs partition corruption?
It probably is /efs corruption. How do I recover it ?
Posting on behalf of my brother..
He to has this problem. Nothing we do fix's this resetting to factory defaults changing sim card formatting memory card..
Since it's done this.. it uses the battery from a full charge to near empty within ~5 hours
Bought 29th Aug 2011
They wont honor the warranty even though it broke down at only 2 months old.
DuttBeefe said:
Posting on behalf of my brother..
He to has this problem. Nothing we do fix's this resetting to factory defaults changing sim card formatting memory card..
Since it's done this.. it uses the battery from a full charge to near empty within ~5 hours
Bought 29th Aug 2011
They wont honor the warranty even though it broke down at only 2 months old.
Click to expand...
Click to collapse
Have you gone through Samsung directly? (Register on their website and request a repair).
I had this problem just now. Couldn't get it out of flight mode. Saying no sim etc...
The way I fixed it was to remove the sim and battery, replace them, turn the phone back on, the hold the power button to bring up the power options and press turn off flight mode. It now works again.
Not good that after I googled this problem it seems to be quite common.
tpr007 said:
Have you gone through Samsung directly? (Register on their website and request a repair).
I had this problem just now. Couldn't get it out of flight mode. Saying no sim etc...
The way I fixed it was to remove the sim and battery, replace them, turn the phone back on, the hold the power button to bring up the power options and press turn off flight mode. It now works again.
Not good that after I googled this problem it seems to be quite common.
Click to expand...
Click to collapse
I have this issue too, bloody annoying. I did a kernal update and I hope that fixes it. But will give your method ago.
My post is here - http://forum.xda-developers.com/showthread.php?p=21557309#post21557309
I had an interesting problem. My phone sometime stuck on flight mode. I had to restart device 4-5 times to disable flight mode(flight mode menu becomes transparent or untouchable). After a while button becomes enable and phone starts normally. But it's annoying problem.
Now I'm using Lite'ning Rom v1.1 XXLPH. Even in stock LPH,LPB, KK5 2.3.6.... every firmware I had same problems occasionally.
What's the problem? There is nothing wrong with IMEI (but I can't see IMEI in flight mode).
go in it recovery and clear data and then go to fix permissions
Sent from my GT-I9100 using Tapatalk
So is there a simple solution for this anoying problem, or it cames back every time ?
With Android 4.0 or 4.1 is the same?
I need to know as I am thinking of buying one that as this problem, at a good price.
Should i buy it?
thanks
Have you tried to reflash with kies?
I believe there is a recover option there? Atleast that wont get your waranty voided.
Never actually tried it since i only use heimdall & odin but might be worth a try!
Sent from my GT-I9100 using Tapatalk 2
galaxy gt i9003 -stuck in flight mode, not reading SIM
pzayx said:
Have you tried to reflash with kies?
I believe there is a recover option there? Atleast that wont get your waranty voided.
Never actually tried it since i only use heimdall & odin but might be worth a try!
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
kalpa108: galaxy gt i9003 stuck in flight mode, not reading SIM...and not recognised by recent version of KIES. Factory Reset does not fix this, device is not rooted, yet, but there's always a 1st time! Can this be done w/o any connection? Trying to download old KIES versions too.
Any layman ideas?
Yep. You're in the wrong forum, this in for I9100/variants.

[Q] About Warranty Requirements

alright so... i kinda screwed up the usb port on my beloved SGS2 few days back... and well it "kinda" work and "kinda" not.. sometime it detect its connected to computer.. and shows "USB cable connected" then sometime it wont detect no matter how many time i plug it in... so i'm planning to go to the reseller that i bought it from and see if they gona replace me with new one or send it to samsung to see if they gona fix it...
just a side note: if the fixing cost/the new phone cost doesnt go into warranty (water got into usb and broke it), my house insurance will cover the entire phone (confirmed)... so my problem isnt about that luckily
yes so.. i want to know what kind of requirement i need for warranty here i list what i did
1st Flashed stock rom with stock kernel (so yea its stock without root or any kind of custom)
2nd Reseted my custom binary (its been 0 for quite while now anyway...)
3rd Factory reseted (just in case it would magically start to work after this.. and to also ensure to samsung guys that i've tried everything within the warranty limit)
now question is.. did i miss something? i will be returning it thursday
ps. sry if there is incorrect grammar or anything... my english isnt perfect
I'd probably do it this way:-
1) Format cache, data, system, & sd card in CWRecovery.
2) Flash stock firmware
3) Use jig
They won't fix/replace it under warranty given you got water in the USB port (we went thru this last week if you recall). And how did you manage to flash a stock rom if your USB port is borked ? Anywho...
yes i remember mistah XD and it doesnt hurt to try does it? XD for the warranty i mean... and also i flashed it via mobile odin.. first downloaded latest stock rom via checkfrus downloader.. and then dropped it into dropbox from desktop.. downloaded it off from dropbox on android and then flash it via mobile odin done...
Good luck.
muhahahaha ;P got my SGS2 back today.. with 0 cost <3 got to love finnish customer service..
ps. no i didnt lie anything to the reseller.. told him i got it abit wet and it started to act...

[Q] While charging, the S3 froze. Now there's no PIT partition. Is there a solution?

Hi everyone here on xda!
I've got an international, unbranded GT-i9300 16GB bought here in Italy (so I suppose it's the european version, stock roms I flashed ended with _ITV) on August 2012, so it should be still covered by warranty.
Yet there isn't any Samsung center nearby, so I suppose I should be sending it and it will probably take some time to even have an answer.
My phone was charging, I saw the led blinking with a blue light, so I tried to unlock it. No success.
A few hours before, the phone took a screenshot by itself without even touching it. (it took it the same way it does when you press POWER+HOME)
The situation is:
If I plug it to the charger, the battery animation appears, but is frozen. I don't know if it's charging or not.
The phone doesn't boot, it only shows the Samsung boot text.
I can't power off the phone, I have to remove the battery. It only reboots when I press the Power button.
I can't enter CWM Recovery nor the stock recovery, Odin fails to flash anything because says PIT partition is missing.
I can enter Download Mode, and it says:
Odin mode
Product Name:
Custom binary download: No
Current Binary: Samsung Official
System Status: Custom​
I have read countless topics but I'm unsure if there's a solution, I only saw hundreds of people struggling to flash a ROM.
And, I'm a bit unsure on what to do now, do you know the answer to any of these questions?
1) Is there a solution to this problem, something that I can do at home?
2) Is this a case of Sudden Death Syndrome? Should it be caused by a motherboard failure?
3) If I try or manage to flash a new PIT file (unlikely, I saw that everyone with this issue couldn't) and something goes wrong, can the situation get any worse?
4) Should Samsung repair it since it should be under warranty, even if there's that Custom under System status? Should I insist if it refuses to?
5) If someone managed to solve this issue, did they receive a new phone, or the same phone with their own data? Do they also make a deep clean?
6) What is Samsung's average time to fix this issue when it receives the phone?
7) Is there a way to access the phone's internal memory to recover some data in this situation?
8) Which PIT file should I be flashing? Does it make sense to flash just the PIT file, or should I also flash a 3-file stock rom at the same time? Did someone fix this issue by doing so?
Thanks in advance for your time and your patience
EDIT:
I've been searching around the forums and i see that if Odin is giving that error there's nothing you can do. Just send it to your nearest service center for repair.
NeatWolf said:
Hi everyone here on xda!
I've got an international, unbranded GT-i9300 16GB bought here in Italy (so I suppose it's the european version, stock roms I flashed ended with _ITV) on August 2012, so it should be still covered by warranty.
Yet there isn't any Samsung center nearby, so I suppose I should be sending it and it will probably take some time to even have an answer.
My phone was charging, I saw the led blinking with a blue light, so I tried to unlock it. No success.
A few hours before, the phone took a screenshot by itself without even touching it. (it took it the same way it does when you press POWER+HOME)
The situation is:
If I plug it to the charger, the battery animation appears, but is frozen. I don't know if it's charging or not.
The phone doesn't boot, it only shows the Samsung boot text.
I can't power off the phone, I have to remove the battery. It only reboots when I press the Power button.
I can't enter CWM Recovery nor the stock recovery, Odin fails to flash anything because says PIT partition is missing.
I can enter Download Mode, and it says:
Odin mode
Product Name:
Custom binary download: No
Current Binary: Samsung Official
System Status: Custom​
I have read countless topics but I'm unsure if there's a solution, I only saw hundreds of people struggling to flash a ROM.
And, I'm a bit unsure on what to do now, do you know the answer to any of these questions?
1) Is there a solution to this problem, something that I can do at home?
Try new battery .
2) Is this a case of Sudden Death Syndrome? Should it be caused by a motherboard failure?
Possible reads the sds thread
3) If I try or manage to flash a new PIT file (unlikely, I saw that everyone with this issue couldn't) and something goes wrong, can the situation get any worse?
Yes
4) Should Samsung repair it since it should be under warranty, even if there's that Custom under System status? Should I insist if it refuses to?
No warranty is void .
If someone managed to solve this issue, did they receive a new phone, or the same phone with their own data? Do they also make a deep clean?
Data is on the motherboard and lost .
8) Which PIT file should I be flashing?
The one for your firmware.
jje
Sent from my GT-N8010 using xda premium
Click to expand...
Click to collapse
Well then, thanks for your answers and your time
I think I have no choice... I recovered my phone from various other situations, but I suppose I should have updated my Android version sooner, I was about to do it soon, matter of days.
It still bugs me the fact that I'll have to pay 200$ for a defect that is notoriously not related to the use of the phone, but to a production vice/bug.
Isn't really a way to restore my device status to Samsung Official in this state?
NeatWolf said:
Well then, thanks for your answers I think I have no choice... I recovered my phone from various other situations, but I suppose I should have updated my Android version sooner, I was about to do it soon, matter of days.
It still bugs me the fact that I'll have to pay 200$ for a defect that is notoriously not related to the use of the phone, but to a production vice/bug.
Isn't really a way to restore my device status to Samsung Official in this state?
Click to expand...
Click to collapse
It does not boot how will service centre know its rooted . SDS expect a motherboard swap .
Their is an XDA post by Adam Outler that states that custom rom or root does not void your warranty but Samsung say it does .
jje
JJEgan said:
It does not boot how will service centre know its rooted . SDS expect a motherboard swap .
Their is an XDA post by Adam Outler that states that custom rom or root does not void your warranty but Samsung say it does .
jje
Click to expand...
Click to collapse
Thanks
I haven't found the article but found this one about Flashing&Rooting the phone not invalidating the warranty in EU that may be interesting for future readers:
[INFO] Rooting and Flashing don't void the warranty
I'm a bit more optimist now, but sadly I live in Italy so everything can go wrong doesn't matter what the EU says.
I'll keep you posted on my experience, for future reference.
NeatWolf said:
Thanks
I haven't found the article but found this one about Flashing&Rooting the phone not invalidating the warranty in EU that may be interesting for future readers:
[INFO] Rooting and Flashing don't void the warranty
I'm a bit more optimist now, but sadly I live in Italy so everything can go wrong doesn't matter what the EU says.
I'll keep you posted on my experience, for future reference.
Click to expand...
Click to collapse
sorry deleted because wrong pit file

Galaxy S2 Won't Boot, Stuck at Model Logo Screen

Hi everyone,
I found my non-rooted officially updated Ice Cream Sandwich Galaxy S2 phone turned off a few days ago. Upon switching on it won't go past the I9100 Samsung Galaxy S II screen, no matter how long I wait. I haven't flashed it before this moment with any custom ROMs or did actually make anything funny to it, including rooting.
Using Odin different versions I tried flashing it with official ROMs but it generally gets stuck either on NAND Write Start or at Set Partition/cache.img. Since only with the ROM with no pit, modem and CSC files I got no result, I was advised in another forum to flash with them so they can see what I reach. The suggested files were CODE_I9100XXLSJ for PDA, emmc_EXT4_16GB.pit for PIT, MODEM_I9100XXLS6 for Phone, and for CSC - CSC_HOME_OXX_I9100OXXLS1.
The second version which was a bit earlier was PDA CODE_I9100XXKG3_CL401405_REV02_user_low_ship.tar, u1_02_20110310_emmc_EXT4 PIT, MODEM_I9100XXKG3_REV_02_CL1040774.tar phone and GT-I9100-CSC-MULTI-OXAKG3.tar.
I tried flashing with both using almost every Odin version, from 1.3, 1.83, 1.85, 3.04 to 3.09 with only being able to reach the stages of NAND Write Start and Set Partition. I can only access download mode and not recovery mode.
Since I have been trying to solve the problem for a few days now, I also removed the battery for more than 2 minutes before flash, moved through different USB ports, going with different Odin versions, turning my anti-virus program off (I don't have KIES installed) with no success after the above point. The only thing I can't do now is change the USB cable but it is a nice one and the drivers and Windows recognise it OK with the phone. Since a xda thread I found suggested that re-partitioning off helped many people in my phone state I tried that too without opportunity to go any further. I also removed my SIM card and external 64 GB memory card just to check if there would be any difference (and also knowing this is recommended for wiping out their content), no help.
Can anyone give me advice what I could do to get the phone back to life? Could the internal 16GB memory be dying? Can I use something like the shared here http://forum.xda-developers.com/showthread.php?t=1823918 to check on bad sectors?
This is my first time to go through such experiences so excuse me if I have missed something. I will get back with more details as required. Thanks for your comments!
Dude..... I also did experiments wid ma phn......... nd faced da same prblm at da beginning...... try odin 3.04... its da best..... nd download ur s2 stock rom through sammobile.....
1st make sure dat samsung usb drivers are installed in ur pc..... install samsung kies...... it will automatically install drivers to ur pc.....
Den boot into download mode.... connect usb..... open odin in pc.... unmark auto reboot option...wen it shows blue color box written id:com....... flash ur s2 stock rom..... and wait till it doesnt get completed....... it will take time...so be calm..
after the rom will flashed completely....it will show a message "pass"
disconnect ur usb..... remove da battery.... wait for. 10 sec.... and reboot....... let me know if this helps u out...
Sent using XDA Premium 4 mobile app
Current Device-Galaxy Grand running GenNxt ROM
take a look at this
http://forum.xda-developers.com/galaxy-s2/general/guide-t2345831
maybe it'll give you some useful information
jeevan000 said:
Dude..... I also did experiments wid ma phn......... nd faced da same prblm at da beginning...... try odin 3.04... its da best..... nd download ur s2 stock rom through sammobile.....
1st make sure dat samsung usb drivers are installed in ur pc..... install samsung kies...... it will automatically install drivers to ur pc.....
Den boot into download mode.... connect usb..... open odin in pc.... unmark auto reboot option...wen it shows blue color box written id:com....... flash ur s2 stock rom..... and wait till it doesnt get completed....... it will take time...so be calm..
after the rom will flashed completely....it will show a message "pass"
disconnect ur usb..... remove da battery.... wait for. 10 sec.... and reboot....... let me know if this helps u out...
Sent using XDA Premium 4 mobile app
Current Device-Galaxy Grand running GenNxt ROM
Click to expand...
Click to collapse
Thanks jeevan000, currently flashing with 3.04 with reboot turned off and 4.1.2 JellyBean leak (I9100XXLSJ) from the suggested topic (thanks TheImpossibleEnemy). It failed but I will try once more, then will test an official ROM. Using primary USB port, installed KIES, killed its processes before starting, anti-virus turned off. Screenshot attached.
Tried with I9100XWLSS firmware too, downloaded by SamMobile, Fail again. I am frankly unsure what happens behind and how to troubleshoot it. All files to access are also properly unzipped and Odin itself is also unzipped. My only personal resort/hope is that so far I have used only one USB cable, tomorrow I will try with another or two. What brings me down is not that my phone is broken but that there is no way to get to what is really wrong...
i don't know..... wat's going on den......... i will suggest u to try ur own country official rom as u r saying dat u are using a leaked version... and have u installed kies.... try using the official one
Your problem is you're listening to a person who has no idea of what they're talking about, and ignoring the one who does. You need to go to the thread you were linked to by the person in this thread who does know what they're talking about. You need to try the stuff in that thread over and over and over and over until you get a successful flash. There's nothing else which isn't in that thread that can be suggested in these situations.
The alternative to persevering with the suggestions in the 'Bible' you were linked to (which that thread is in these situations) is giving up & paying a Samsung service centre a relatively large sum of money to fix your phone, or throwing it in the bin.
Right...You now have the different options, and you also have the tools you need to fix your phone. The rest is up to you.
MistahBungle said:
Your problem is you're listening to a person who has no idea of what they're talking about, and ignoring the one who does. You need to go to the thread you were linked to by the person in this thread who does know what they're talking about. You need to try the stuff in that thread over and over and over and over until you get a successful flash. There's nothing else which isn't in that thread that can be suggested in these situations.
The alternative to persevering with the suggestions in the 'Bible' you were linked to (which that thread is in these situations) is giving up & paying a Samsung service centre a relatively large sum of money to fix your phone, or throwing it in the bin.
Right...You now have the different options, and you also have the tools you need to fix your phone. The rest is up to you.
Click to expand...
Click to collapse
who u r talking about......... if u know da solution,,,its better to give it.....instead of spamming the thread & blaming others
MistahBungle said:
Your problem is you're listening to a person who has no idea of what they're talking about, and ignoring the one who does. You need to go to the thread you were linked to by the person in this thread who does know what they're talking about. You need to try the stuff in that thread over and over and over and over until you get a successful flash. There's nothing else which isn't in that thread that can be suggested in these situations.
The alternative to persevering with the suggestions in the 'Bible' you were linked to (which that thread is in these situations) is giving up & paying a Samsung service centre a relatively large sum of money to fix your phone, or throwing it in the bin.
Right...You now have the different options, and you also have the tools you need to fix your phone. The rest is up to you.
Click to expand...
Click to collapse
Yes, I have not given up and will not whatsoever. I am going for a few more USB cables, will try to buy an original Samsung one since my original one was taken by someone at work by mistake and I lost it so using a Kindle one instead. I have hope since the phone is entering download mode every time. My only alternative concern is that the problem may be hardware one since the phone was even with android 2.3.4 that I purchased it with officially and once or twice it turned off by itself, which was fixed by long holding of the turn on button or removing the battery.
I will not contact a Samsung centre as I have friends left their phones in weird conditions and Samsung/the vendor representing it kept them for up to 1 month returning them with either the same problems or doing something superficial saying the phone was OK, or claiming it had nothing to do with them, or even that they need a replacement since the phone was dead. What is better than that?
As long as you still have download mode, the majority of the time it's recoverable, though not 100% of the time. There's always a chance the flash is failing because the NAND is corrupted.
Those issues you described with the phone crashing/powering off for no reason could indicate something hardware-wise which might be causing your flash attempts to barf. If you're still trying in a few days & it's not happening, it's really quick/cheap/easy to replace the USB board/port yourself. When these are on the way out, they rarely die completely & often show a few faults & work OK for other things. They can sometimes cause phones to crash/power off/reboot like you described. So as this is really cheap to do (cheaper than going the change motherboard route anyways), try that before you start thinking about replacing the motherboard. KeithRoss39 has a guide in General (search for 'replace USB charger board') which will enable you to do it easily yourself.
If you get to that point of having replaced the USB board/port (by which time you'd have been at it for over a week by the time the part arrives) & it's still not taking a flash, then you'd look at motherboard replacement or a new phone.
So far as what might be wrong with it is concerned, it's electronics. They fail. I'm always surprised at other people's surprise on here when it happens. It happens. A lot. If it's not the NAND itself, it will be something else on the motherboard causing it to crash/power off & not take a flash (assuming you don't fix it). But the fix is still motherboard replacement because attempting to replace individual components is very fiddly, and would cost you more than it costs to have a board replaced in labour alone.
If you get to the point of deciding whether to get a new board or new phone, search online & see how much it will cost you to source a 2nd hand board (assuming you want to keep the phone rather than get another one). Once you've done that, you can get the board & take it to a local mobile repair shop (not Samsung service centre) and pay them to swap it. Will still be a lot cheaper than having a service centre put a new board in, and you won't have to put up the poor service you spoke of.
I was thinking of waiting for the Samsung's suggested F-series flagship/Note 4 or Sony Experia Z3 later in the year (Z2 is great but with user irreplaceable battery which for me is a no-go), but considering the case, no matter the outcome I am probably going for Note III next month.
Just to rephrase what you said, I tried flashing again yesterday with the new USB cable, it reached the data.img stage this time and failed with Odin 3.09. I haven't reached that so far so will try with other firmwares as I proceed. I found the USB charger board replacement thread, http://forum.xda-developers.com/galaxy-s2/general/guide-replacing-usb-charger-board-t2335961, great is a mild description for the efforts in there and the video itself! If there is no progress until the middle of the next week, I will order a USB board and replace it, and then will follow your advice on the motherboard. I could see that I can have it for about GBP 35 (for now this is something that I do not want to consider).
If things go well, I will sell the S2. It's a great phone, it's been with me for about 3 years now (got it immediately once it started selling) and apart from slight left bottom screen corner darker backlight irregularity, common for the first year sold S2s and varying over the firmwares set, it has been built very well and is still an above-average device that has brought me a lot of pleasure working with. Still it is electronics so maybe it was time for something new...
P.S. After the last update, when I started it today it goes into 'Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again.' I think the battery is low so will recharge it completely and see if download can be entered. Going through this thread so will see if anything is to change, http://forum.xda-developers.com/showthread.php?t=2258628
did you try this?
http://forum.xda-developers.com/galaxy-s2/help/guide-26-12-flash-stock-firmware-rom-t2365701
this might help you!
Try 3.07 of odin as it has options to nand erase.
Also try this- http://forum.xda-developers.com/showthread.php?p=43132016
P. S. - Wise people correct me if I'm wrong.
Sent from my C6902 using xda app-developers app

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