S2 Won't work with virgin mobile? - Galaxy S II Q&A, Help & Troubleshooting

Hey,
My Samsung galaxy s2 will not receive or send any calls or texts whilst i have my contract virgin mobile UK sim in, the mobile internet still works fine though. I can use the phone with a 3 sim in even though it was locked to Vodafone when i got it, It's not a problem with the sim either, i can put in in other phones and it will work just fine.
I've tried flashing many different kernals and firmware in the hope to fix this problem but none have worked.
Some of my device info is here if its needed:
Model number: GT-I9100
Android version: 4.0.4
Baseband version: I9100MUGKG2
Kernal version: 3.0.15-I9100XWLPT-CL941023
Build number: IMM76D.XWLPT
Thanks for any feed back!:good:
UPDATE: Whenever i enter the call settings on the device it won't let me enter call forwarding settings and additional settings, it' comes up with the message: Network or SIM card error.

Try using your virgin sim in another phone and see If you can receive and send calls then?
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UltimateAnas said:
Try using your virgin sim in another phone and see If you can receive and send calls then?
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If I helped you press thanks!
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I've already tried that, it works fine in my old HTC Wildfire

You didn't state, have you unlocked your phone?
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jebuchanan said:
You didn't state, have you unlocked your phone?
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Yeah, i unlocked it when i got it because it was locked to Vodaphone

Related

Galaxy S2 no internet no 3G,H,H+,G signs ??

My Galaxy does not appear any internet signs (3G, H, ...) , I called Vodafone support but nothing, how to fix this problem.
Galaxy Specs:
GT-I9100
Android version: 2.3.3
Baseband version: I9100XXKG5
Kernel version: 2.6.35.7-I9100JPKH1-CL453266 [email protected]#2
Build number: GINGERBREAD.JPKH1
have you ticked use packet data under menu>settings>mobile networks?
Have you even tried looking at your APN???
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Reset your APN to default and jobs a good one!
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You could allways check if its ur sim card or network provider!
Sent from my GT-I9100 using XDA App
The problem solved.
I was checked all settings and every thing is ok and change my sim card to a new one still not worked, Finally the problem was my line the vodafone support said that to me and took 20 min to solve it, I did not understand what is it.
Thanks to all.

Galaxy S2 Strange problem?

Hey guys.
Got a few problems with my GS2 I don't know what has caused it, was working fine checked my voicemail and then it stopped working?
on my pull down notification bar i have "emergency calls only", If i pull out my Sim the phone knows there is no Sim in there, and if i put it back in i can copy all my contacts from Sim card to phone so the card reader is fine.
Even though it says Emergency Calls only, if i dial 911/999 It says "Number is out of service"?
If i turn on the Internet (3G) My Internet will turn on but i will not get any 3G icon along the top of the bar?.
I'm thinking of re-installing the latest Android 2.3.5? but i have no idea of what i need
If people could help me out! i would be very great full!
Under Settings --> About phone --> Status, is your correct IMEI shown?
oinkylicious said:
Under Settings --> About phone --> Status, is your correct IMEI shown?
Click to expand...
Click to collapse
How can i tell if its the "correct imei" ?
**EDITT** on the phone it matches with the one that is on the battery!
**BUMP** Anyone?
Good thing is you still have your imei.. Try a fresh flash, maybe it will work.. Bdw, can you see your baseband version?
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ephraim033 said:
Good thing is you still have your imei.. Try a fresh flash, maybe it will work.. Bdw, can you see your baseband version?
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Click to collapse
Yeah can see all that
Android - 2.3.5
Baseband - i9100XXKI4
Kernal - 2.6.35.7-i9100XWKJ1-CL647431 - Is this the right one? for that baseband? I'm not sure if i flashed the kernal correctly?
I flashed the kernal through ODIN in the PDA Section? is that correct?
Build Number - GINGERBREAD.XWKJ1
That's correct.. How about checking your sim if you put it right.. Alot of people sometimes put the sim in the wrong decision or fliped it upside down and didn't realized it.. It happened to me once
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ephraim033 said:
That's correct.. How about checking your sim if you put it right.. Alot of people sometimes put the sim in the wrong decision or fliped it upside down and didn't realized it.. It happened to me once
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Rang my Mobile operator today!
and apparently the last owner has rang up and reported it stolen
So took it back to the shop and out of a good will since they did not have another GS2 I got a HTC Sensation XL for a extra 20£
So im not with the GS2 Community anymore
huh? How did you get your hands on that stolen SGS2? Second hand seller?
prodygee said:
huh? How did you get your hands on that stolen SGS2? Second hand seller?
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Bought it from a store called cex, so never again will I be buying from these shops again

out of service problem

ok so my mates sgs2 was working fine till today, it now wont make/receive calls/texts. when trying to ring we get the error, mobile network not available.
in the settings, in about phone, status, the service state says out of service.
I have tried his sim in my sgs2 and it works, as does my sim in his phone (different networks but still)
so its only his sim in his phone.
any ideas?
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Try Change sim carrier.... if not work try reflash... and then Factory Reset.
I think it's a baseband problem so just flash another baseband through ODIN or CWM
---------- Post added at 07:35 AM ---------- Previous post was at 07:24 AM ----------
If it still not works, may be the IMEI has lost.
tried different rom and factory resets but no good.
the inside is still there. I had that problem with mine, this seems different
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Did u try selecting automatically select network??wt rom and baseband is on phone??
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yep tried that.
it was originally on tmobile, flashed listening v6.0 to it then unlocked it with the app off the market. was working fine, then just stopped. since IV tried reflashing the rom, changing to checkrom v2.0, Odin and flashed generic Samsung firmware, still the same thing, only no sim cards work in it now.
android version 2.3.4
baseband i9100xxkh3
if i dial code *#1234# I get,
PDA i9100xxkh3
phone i9100xxkh3
CVS i9100oxakh3
if i do *#272*imei# I get,
sales code cpw
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Flash checkrom 4.0 through cwm then siyah 2.4 and then again download sgs2 sim unlock by chainfire install and unlock..see if it does d trick..
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sumeshd said:
Flash checkrom 4.0 through cwm then siyah 2.4 and then again download sgs2 sim unlock by chainfire install and unlock..see if it does d trick..
Sent from my GT-I9100 using Tapatalk
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Click to collapse
ok ill give that a whirl. but when you say about doing the some unlock, I have nowhere to put the unlock code.
IV done a online check of the inside and it came back as unblocked but IV heard they can be unreliable. do you think its maybe been blocked?
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ok so he took it to orange and spoke to them. they checked the imei and it has been blocked.
is there anything I can do to get this phone working for him. he swapped his iphone 4 n £50 for it a couple of weeks ago now he's stuck.
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djmaz said:
ok so he took it to orange and spoke to them. they checked the imei and it has been blocked.
is there anything I can do to get this phone working for him. he swapped his iphone 4 n £50 for it a couple of weeks ago now he's stuck.
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I believe that the IMEI of your phone has been blocked by Orange. This might be because your phone has been reported as stolen or damaged. You should go and talk to Orange and ask them to unblock it. Otherwise your phone will not be usable in this country.
Some scumbags do this on purpose so that they can claim phone insurance...

How can you tell if your phone is locked

Can anyone tell me.
colint3 said:
Can anyone tell me.
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Click to collapse
Because it will not connect to any other network other than to which it is locked..
Punch this in your dial pad.. its one of samsungs keycodes.
*#7465625#
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Coreym said:
Punch this in your dial pad.. its one of samsungs keycodes.
*#7465625#
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that didnt work. i typed the number in and nothing happened.
colint3 said:
that didnt work. i typed the number in and nothing happened.
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Hmm.. that should have definitely worked. Did you press the send button/call button?
Another way you can check is by putting another sim card in and if its locked it will tell you.
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That code doesn't work for me either, Latest stock update for BTU CSC. Just sits there with a random code in the dialer screen
b-eock said:
That code doesn't work for me either, Latest stock update for BTU CSC. Just sits there with a random code in the dialer screen
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Damn... maybe that's not the code
Thought for sure it was.. and I just checked the Samsung list of codes and its on there.. same numbers and sequence. Beats me
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It worked before, last few updates it isnt working. Maybe its something to do with how Samsung stops Voodoo sim unlock from working?
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Never used voodoo sim unlock and its not working for me either. Though the ROM I'm on has a tab to check easily but all the same... the dialer code isn't working
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I dont have to use voodoo sim unlock because i bought mine full price from Samsung,unbranded but i would still like to be able to use dialer codes... Basically their latest updates reverse the unlock process by resetting the hex in the NV_data.bin every hour :/ but mine is permanently unlocked by Samsung! :happy:
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Same.. bought from EXpansysUSA
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same...eBay uk .....join the smug unlocked club
unlocking
try installing the omega 12 rom, as it has sim unlocking built in
The *#7465625# does not work on the Galaxy S3 anymore. That was the case for me and for everyone reporting here. I was able to get the same screen ans figure out my S3 was locked by using the app "SGS Secret Codes", which is available on the Play Store.
Does anyone know a way of figuring out which particular network the device is locked to? I just bought an S3 which was supposed to be unclocked bu it is not, and to unlock it I need to know which carrier it is locked to.

Big big problem!!

hello my galaxy s3 has got a big problem..everything works except data!!i can't make any calls, can't go to internet( wifi works)..what can i do???i got to use like an ipod...lol
One what have you done .
this question lacks any detail .
Two is your IMEI correct .
Three is your sim working#
Four have you checked your network settings
Five have you the correct modem.
Six try a factory reset .
Seven return to service .
jje
I donne all..i tried even new modem but nothing..when i make a call it says : not registered in the network... imei is correct..maybe is blocked?but i got facture and warranty..seems funny...
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I donne all..i tried even new modem but nothing..when i make a call it says : not registered in the network..my imei si correct..i bought the phone in a shop..i got warranty but Samsung says they cant repair it..maybe imei is blocked?i checked up and it says that is suppost to be correct
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Check gsm only mode if you don't have 3g,if still not resolved contact your mobile operator
《swagged from aokp》
What can i do? it cost me a lot of money
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Mobile operator says that maybe imei is blocked but they dont know the reason why!!
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Numberingplans.com :
Note: This IMEI number seems to be correct, but we do not have any information on this specific handset. Please add the missing information below.
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ieppa said:
What can i do? it cost me a lot of money
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I don't know if you tried to pull out the simcard and clean the contacts. This was a common issue on the HTC Desire HD and this little fix worked fine.
ieppa said:
hello my galaxy s3 has got a big problem..everything works except data!!i can't make any calls, can't go to internet( wifi works)..what can i do???i got to use like an ipod...lol
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Click to collapse
Updated to Jelly Bean??
if yes go here: http://forum.xda-developers.com/showthread.php?t=1918601
Is the phone new? Has it ever worked for you? Have you considered the fact that it could be network locked(SIM locked)?
My phone ALWAYS shows "Not registered on Network" when I'm at home, that's because signal is terrible since I updated to JB (modem related).
Have you tried different SIMs from different networks? Have you tried your current SIM in a different phone?
[the phone is from 29 june..always worked bit one day data stopped working.. i got a HTC sensation and the SIM works fine in that phone/SIZE]
alias_neo said:
Is the phone new? Has it ever worked for you? Have you considered the fact that it could be network locked(SIM locked)?
My phone ALWAYS shows "Not registered on Network" when I'm at home, that's because signal is terrible since I updated to JB (modem related).
Have you tried different SIMs from different networks? Have you tried your current SIM in a different phone?
Click to expand...
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ieppa said:
[the phone is from 29 june..always worked bit one day data stopped working.. i got a HTC sensation and the SIM works fine in that phone/SIZE]
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Click to collapse
Ok,
so here comes the question my girlfriend always asks me :laugh:
"What did you do between it working, and it no longer working?"
You say data doesn't work, does that mean you can make phone calls?
I didnt do anything it just stopped working and i cant do phone calls...its like using an iPod.. maybe someone blocked my imei?could it be possible?
ieppa said:
I didnt do anything it just stopped working and i cant do phone calls...its like using an iPod.. maybe someone blocked my imei?could it be possible?
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Click to collapse
Yes, it's entirely possible, but you'll need to check with your provider. There is no way of checking from the device itself if the IMEI has been blocked.
Did you buy the phone new?
You could, potentially, be extremely unlucky and someone blocked the wrong IMEI code when attempting to block their own.
Ye it was new..there is no way to make it work then?
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ieppa said:
Ye it was new..there is no way to make it work then?
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Well, if it really has been blocked, you should get in touch with your provider, and potentially have to go through some lengthy process of proving to them you legitimately own the device and didn't block it yourself. It's unlikely though, as I've never heard of a device being removed from the block list before.
Your other option is to leave the country, it will work in another country
Failing that, return it to Samsung telling them it just stopping working, you did nothing, and insist they replace it.
Probably wrong Kernel, happened often to me on my old sensation
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What network are you on? I had to go to t mobile web site to get configuration settings sent to phone. All was then ok. You are not providing enough information, Network, whether phone had ever worked, if it has been modified in any way etc.etc.
People here will help you but you really must give as much relevant information as possible
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I got Tim !i went in TIM shop to ask and they dont know what to do
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