Small dust particle under touchscreen - Galaxy S III Q&A, Help & Troubleshooting

After wiping clean my screen I found out there is a small white dust particle under the Gorilla glass but above the actual screen. So it's always visible. It has about the size of a pixel.
Anybody else having this problem?
Unfortunately my refund period of 8 days just passed, so I can't get an exchange any more. I've read somewhere that the screen and glass is one bit, so that would mean a possible repair also includes a new screen. Anybody experience with dust particles under the touchscreen itself (so not the gap between screen and bezel) and Samsung repair?

I had this problem years ago while using htc desire hd.
I dont think they (samsung) care this issue and try to repair. I know its disturbing you but belive me its just not a problem at all. If you want to see that dust and look for that, you see that dust.But you know what i am saying.. just forget it
Sent from my GT-I9300 using xda premium

oulouloul said:
I had this problem years ago while using htc desire hd.
I dont think they (samsung) care this issue and try to repair. I know its disturbing you but belive me its just not a problem at all. If you want to see that dust and look for that, you see that dust.But you know what i am saying.. just forget it
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
That is true. But things that are once seen, are hard to be unseen... And it just annoys me that there are other SGS3's without any particles under the glass of the touchscreen...

Related

Dust Under Screen?!

I dont know why it is with these newer model phones, but just from the suggestion posts that came up when i entered the title of this thread, but My LGOT and i guess even the G2 have an issue where dusts starts to build up under the sceen....
Ive only had my phone for a little over 2 weeks, but even after the first couple days, i noticed that there were already a few trickles of dirt right around the middle of my screen.
I guess my main question is, is there anything i can do about this, has anyone had the same troubles, and what can we do to prevent this from happening?
In Thailand this is general problem of LG Optimus One
you should contact LG Customer support
they'll open your phone and blow dust out
if dust cause touchscreen malfunction they'll change new one for you
some people guess that dust already in the phone due to assembly process from factory
some guess maybe dust go through usb port
I have my phone since 2 days and i already have a dust spot in the lower right corner. This is annoying! If this spot is growing i will contact the costumer support.
Sent from my LG-P500 using XDA App
I am working on dusty area, but no dust under screen. Phone is 1 month old.
Me I have not this problem, but remains me the same issue with the iPhone 2/3 (google iphone dust screen).
I think it's a common problem with capacitive screen, but no "easy" solutions to fix it...
poor construction quality, imho.
chtamina said:
poor construction quality, imho.
Click to expand...
Click to collapse
this is one of those instances where a really cheap phone shows its faults. the phone is free on contract and little of $200 without. with it being so incredibly cheap, there is going to be something wrong that causes concern.
Im okay with it happening as long as it gets fixed and the problem is acknowledged by both LG and the phone carriers. it seems like many people are having this problem at the moment and T-Mobile is willing to exchange it in store, so good on them for being considerate.
i have the same issue. Don't know how to prevent that
ooyyeh said:
I have my phone since 2 days and i already have a dust spot in the lower right corner. This is annoying! If this spot is growing i will contact the costumer support.
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
Same Here! Very annoying because the phone is less than one week old!
I actually have not this problem my device is now over 2 weeks old. Maybe it depends on the area you are or temp.? ect...
Sent from my LG-P500
No dust here either. I have a silicon case, I don't think it helps very much.
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
stefanblag said:
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
Click to expand...
Click to collapse
Can you show us a Video on how to do that?
I had problem with my device, called my operator and they exchanged my phone. New phone seems alright
Sent from my LG-P500 using XDA App
just disassemble it. There is no warranty seal. You'll find the dust inbetween the lcd screen and the capacitive overlay.
Sent from my LG-P500 using XDA App
Hi! please tell us how to do it!
I too have this problem Can any one please let us know how to get rid of it.
I have the same problem with my Optimus One, dust is starting to gather on the right bottom corner and it seems to have increased since the first time I saw it. I've thought about buying a can of compressed air and trying to blow it near the edge of the screen but maybe that will just make it spread even further.
I've also thought about unscrewing the screws on the back panel of the phone and clean it but I'm afraid that it will affect the capacitive screen in some way making it less responsive and that after I assemble it back together it'll become even less air tight and thus accumulate even more dust.
Maybe I'll reclaim my warranty but I'll have to un-root my phone and wipe it clean before leaving it at the store and it's going to be a pain in the ass to reinstall everything when it returns.
Will they replace the mobile for this problem?
You can back up everything by titanium backup and copy the titanium backup folder from sd to your pc or pen drive. In your newly replaced phone you can copy back this folder to sd card and after installing titanium backup application you can restore everything.
S3nd41 said:
I have the same problem with my Optimus One, dust is starting to gather on the right bottom corner and it seems to have increased since the first time I saw it. I've thought about buying a can of compressed air and trying to blow it near the edge of the screen but maybe that will just make it spread even further.
I've also thought about unscrewing the screws on the back panel of the phone and clean it but I'm afraid that it will affect the capacitive screen in some way making it less responsive and that after I assemble it back together it'll become even less air tight and thus accumulate even more dust.
Maybe I'll reclaim my warranty but I'll have to un-root my phone and wipe it clean before leaving it at the store and it's going to be a pain in the ass to reinstall everything when it returns.
Click to expand...
Click to collapse
Sent from my GT-I5700 using Tapatalk
Wow, DUST really get into the phone and I thought I was the only person experiencing this... actually it's on the "RIGHT BOTTOM PART" as posted S3nd41 and probably half of the users here has this problem....

Burn in (or whatever to call it) from sticker!!! :(

So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
Click to expand...
Click to collapse
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
Click to expand...
Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
Sent from my GT-I9300 using xda premium
ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
Click to expand...
Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.

[Q] My s3 Fall Down LCD DEAD

i would like to know if someone knows if one lcd+digitizer+frame would solve the next problem
my father drop down his s3 and first the cellphone has one line in the middle of the screen
but it was working(one part of the screen looked normal and the other half was darker)
after few days the cellphone didn't show anything on the lcd but it can be powered on and vibrates
in mexico the replacements are overpriced for this cellphone like $210 bucks for the lcd,so i was thinking to buy the lcd
and replace it by myself.
but i wanted to be sure if only buying theses part the cellphone would be working fine again.
thanx and i hope someone could help me.
darkthugs said:
i would like to know if someone knows if one lcd+digitizer+frame would solve the next problem
my father drop down his s3 and first the cellphone has one line in the middle of the screen
but it was working(one part of the screen looked normal and the other half was darker)
after few days the cellphone didn't show anything on the lcd but it can be powered on and vibrates
in mexico the replacements are overpriced for this cellphone like $210 bucks for the lcd,so i was thinking to buy the lcd
and replace it by myself.
but i wanted to be sure if only buying theses part the cellphone would be working fine again.
thanx and i hope someone could help me.
Click to expand...
Click to collapse
Shld be the lcd only. Not too sure. Wait for a more experienced guy to confirm it before buying. The touch works right?
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
Shld be the lcd only. Not too sure. Wait for a more experienced guy to confirm it before buying. The touch works right?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I was thinking about buying the LCD and digitizer assembly with The frame because i have seen that they are glued. But concern is about The line that appeared on the s3 ,i don t want To buy the part and continue with one half screen dead.
Thanx anyway for the response,i will wait more for another one
If you want to replace LCD your self see YouTube videos. There's lot of videos for "How To". In some videos they used glue.
Sent from my GT-I9300 using Tapatalk
baku2313 said:
If you want to replace LCD your self see YouTube videos. There's lot of videos for "How To". In some videos they used glue.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
thanx for your answer but
my main question is, replacing the lcd with digitizer and frame will resolve my problem?(the lcd is the only thing damaged) or could be something else that made the half look darker on the screen?
darkthugs said:
thanx for your answer but
my main question is, replacing the lcd with digitizer and frame will resolve my problem?(the lcd is the only thing damaged) or could be something else that made the half look darker on the screen?
Click to expand...
Click to collapse
yes or no is the answer
Probable but not 100% certain that lcd is only part damaged .
better to replace LCD with digitalizer.. I think the combination is like that

So this gap issue?

Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Xernoxis said:
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Click to expand...
Click to collapse
yeah i dont have the desire as I say to be dipping into water . .its seems more ppl have the gap then others . ..
coming from the M8 with multiple scuffs and marks on the metal out the box its really pleasing that its just a gap i have as it doesnt look bad but still the waterproof protection and dust may still be affected by this.
plus I plan to put a case on mine in the end so the gap will be covered up anyway . .I know I shudnt ave to cover it but Im never gonna be carrying a glass phone naked!
Where did you order yours? Maybe you can get it exchanged and hope to get one of the newer batches?
It was phone's 4 u in UK so not the best place to get phone's in my experience so far.. I have been advised to go into store so staff can have a look...
Sent from my D6503 using XDA Premium 4 mobile app
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
I believe due to the scarcity of Sony stores in certain areas that people just decide to not bother testing and just sent it back.
Don't know if this is related but anyone who has the gap issue, is the camera lens slightly off centre too? Mine is (although it doesn't affect the camera quality).
I'm not sure what I should do because I've only recently realised I have the very minute gap at the top right but I got my phone on the 22nd of April through mobiles.co.uk so I wonder if I can simply go to a carphone warehouse shop to discuss it or if I have to do it through mobile.co.uk.
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
Mine has a slight gap I wash it in the sink with soap and water all the time no issues...
Sent from my D6503 using XDA Premium 4 mobile app
i
ILS_SuperNova said:
Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Click to expand...
Click to collapse
But i don't think this small gap become cause of water damage!
i mean this gap is in surface of phone and it s not like hole that connect outside to inside of phone!
so it s just ugly...
:good:
I have the gap issue, there is a slight gap on the front top right & a more noticeable one on the front bottom left, I didn't spot it at first but a mate that was admiring the phone did as he spotted a small bit of tobacco trapped between the gap & the bezel.
Op l
Sent from my LG-LS980 using Tapatalk
Alright, I thought **** it, put my phone under water with the small gap, everything was fine no problems.
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
ILS_SuperNova said:
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I know what you mean, I want to go to a Sony Centre but nearest one to me is Leeds and I don't like going into Leeds at the best of times but I will go not next week but the week after and have a chat with them.
Im going back back into shop tomorrow to check their other Z2 stock and see how they r.. If theres no gaps then its getting exchange... Thought i cud live with it but it makes the screen at top look angled as left top side is fine and right side drops down
Sent from my D6503 using XDA Premium 4 mobile app
What about your camera lens? Is it off centre too?
Seems fine the camera just gap.. If other side had a gap i honestly think id be ok bout it as they wud match.. But at minute it looks silly
Sent from my D6503 using XDA Premium 4 mobile app
I know some ppl have said this doesnt effect the waterproofing but my problem with this is the lool of the handset as it looks badly made
Sent from my D6503 using XDA Premium 4 mobile app
Hi!
I bought a z2 from mediamarkt. but im in Portugal now. so i asked to a cousin to send me photos to see if there is the gap issue with my unit. can you compare with a good device to see if i need to change mine?
regards.

[Q] (Q) Screen Ghosting on my Xperia Z Ultra

Hello dear XDA Devs,
Is there a fix for screen ghosting (random touch input) for a ZU? Mine often goes crazy if i have warm hands and come near to my device whith them. Same happens if i breath a little bit on the display.
Water marks are white and the device has Root + Locked bootloader
Thanks and Greedings
Lightbird
Lightbird said:
Hello dear XDA Devs,
Is there a fix for screen ghosting (random touch input) for a ZU? Mine often goes crazy if i have warm hands and come near to my device whith them. Same happens if i breath a little bit on the display.
Water marks are white and the device has Root + Locked bootloader
Thanks and Greedings
Lightbird
Click to expand...
Click to collapse
Firstly try to clean the screen without any stain or greases...
Try to tweak the sensitivity by changing the figure in /system/usr/idc/max1187x_touchscreen_0.idc (touch.filter.level = 5)...
Try to play around to get the best for ur device...
BTW white water marks due to water damage device??
ronald_loulan said:
Firstly try to clean the screen without any stain or greases...
Try to tweak the sensitivity by changing the figure in /system/usr/idc/max1187x_touchscreen_0.idc (touch.filter.level = 5)...
Try to play around to get the best for ur device...
BTW white water marks due to water damage device??
Click to expand...
Click to collapse
This device has no water damage, that's what i wanted to say . Because of touch.filter.level: Sorry that i didn't sayed that i already tryed this whith best results @ 7, which is too high for a pen input, but the device doesn't go crazy that often.
Yesterday i've seen that you can fix this on Nexus 4 by reisolating a cable. If this is the case on ZU i'm gonna send it in for Warranty.
Lightbird said:
This device has no water damage, that's what i wanted to say . Because of touch.filter.level: Sorry that i didn't sayed that i already tryed this whith best results @ 7, which is too high for a pen input, but the device doesn't go crazy that often.
Yesterday i've seen that you can fix this on Nexus 4 by reisolating a cable. If this is the case on ZU i'm gonna send it in for Warranty.
Click to expand...
Click to collapse
Better just send back to Sony...
I'm facing similar problems with my ZU =/
After I've tried to replace a protective skin for my display, the phone started to present ghost touching. I mean, a LOT of ghost touching. As my warranty expired a few months ago, I sent the phone to a private maintenance and now they want to replace the whole screen.
Do you think I'll have to replace the screen or maybe there's a way out of this? Here in Brazil, replacing the screen can be as expansive as buying a new phone (and I must confess that I'm tempted to forget about my Z Ultra and buy a Z2), so if I could fix this in some another way... well, that would be terrific.
Thanks in advance!
garazaber said:
I'm facing similar problems with my ZU =/
After I've tried to replace a protective skin for my display, the phone started to present ghost touching. I mean, a LOT of ghost touching. As my warranty expired a few months ago, I sent the phone to a private maintenance and now they want to replace the whole screen.
Do you think I'll have to replace the screen or maybe there's a way out of this? Here in Brazil, replacing the screen can be as expansive as buying a new phone (and I must confess that I'm tempted to forget about my Z Ultra and buy a Z2), so if I could fix this in some another way... well, that would be terrific.
Thanks in advance!
Click to expand...
Click to collapse
maybe this will help. Its the Fix i found for the Nexus 7
I started to have a lot of that Phantom touches after taking off my aftermarket screen protector. **** was so annoying. I still have the anti shatter film but don't want to mess with that crap so I installed another screen protector and everything is normal again.
It has been 1 month since installing the new screen protector and no ghost touches.
Sent from my C6833 using XDA Free mobile app
Well... I must confess that the idea of installing a new screen protector never occurred to me
I guess this could worth the shot, actually. Anyway, I've ordered a new display (got a really good price... way way cheaper than the official maintenance was charging), so if the new screen protector won't work out, I'll proceed to replace the whole display.

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