So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
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isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
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Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
Sent from my GT-I9300 using xda premium
ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
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Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.
Related
I was so happy with my Note. Great battery life, fast response, minimal/no black crush... and then something caught my eye when I loaded up the Google Play app. For a split second while the background was changing, I noticed the faint imprint of the "Texting and driving it can wait" sticker that comes affixed to the phone when I first bought it. I thought I was seeing things.
Then I loaded up the S-Memo app where it has a tan background and is easy to see screen damage. I deleted my s-memos to get a clear picture of the screen, and sure enough I clearly see the entire imprint of the sticker that comes affixed to the phone. I tried cleaning it, rubbing it, yelling at it, and nothing made it go away, It's permanent. I don't even drive!
What the hell?! Has anyone else noticed this? Try it -- go into your S-memo app and delete enough of your picture memos so the tan background is showing. Anyone else have screen damage?
I apologize for the tone of my first post -- this is already my first replacement Note as the first had a dead/hot pixel cluster that was instantly visible upon powering up the phone.
Off to Best Buy tomorrow to get a replacement.
Edited to include a photo of the issue.
Wow just checked mine and its not there go return it thats beat
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
No inprint here.
Easy solution to this though, just take it back and get a new one. At least I hope it didnt take you more than 30 days to notice this.
im sorry.. that is HILARIOUS
you can get a new one though. do it up man. this phone is GREAT.
Lol.
Sent via tapatalk using the Samsung Galaxy Note
How does that even happen?
It's not residue on the screen is it?
Guess they were trying to get there point across lol. I would try Goo Gone before returning it.
Goo gone is sone amazing stuff, but I personally try to not use chemicals on any electronics anymore... too many companies are using exotic films on the glass these days. If your return wont be that hard, i'd just do that.
Sent from my SAMSUNG-SGH-I717 using XDA
wtf? How would that even happen? It's just a vinyl sticker!
Naw man, that's whack - go exchange it. I can't even imagine what that phone went through to get a permanent imprint from the sticker on it.
Er.... have you removed the sticker..???
Sent from my SAMSUNG-SGH-I717 using XDA
You know your note is a really Smart phone if its trying to tell you something. On a serious note, hope you got an exchange from BB.
-Once you go NOTE, you'd say 4 inches a Joke
How could this possibly happen? Because it's not like it's stencil letters, it comes on one vinyl strip
Only way I could see this happening is if you left the sticker on and set it outside in the sun for days
Exchange it!
Or try Mr. Clean's Magic Eraser
I would just replace it. Using any form of chemical or magic eraser could potentially cause damage, which could void your warranty. My experience with Best Buy exchanges, they are really good about it, as long as there is no damage to the device. It's not worth the risk. It sucks that this happned to you, but you have to admit, of all the possible flaws on a phone, you got the king of them all.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
After seeing this thread I had to check mine (doesn't appear on mine).. That is one freakish issue and definitely should be exchanged.
Keep us informed on how you make out.
No way would I even attempt to clean it, just return it.
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Dude!
demigodchewtoy said:
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Click to expand...
Click to collapse
You're joking right? You used the phone with it on there for a couple of days and are wondering why the image is burned into your phone?? Even going as far as saying your not is cursed?
My guess: You left the TXT & Drive sticker on there while using it, and the heat generated from the phone on the screen made it rub off. (like iron on graphics on a shirt). To make it worse, you put a screen protector on it further locking in the imprint for several more uses.
Mystery solved?
K so I bought my 1st phone from expansys and had bad overheating issues. They were very nice in exchanging it for me. But now I noticed on by replacement phone there are like 6-8 spider cracks around the one side of the rear speaker. You can tell the back plate cracked from factory speaker install. Did anyone notice this on their phone? I emailed expansys again. Do u think they'd give me a hard time on getting another replacement? I hate to see the back case crack worse then it already is.
Sent from my GT-I9300 using XDA
can you post a picture of the phone?
On top of that add some other issues like black screen ink marks and tell them backcover makes a sound when u click on it. That should be enough to get a refund or replacement
bordikun said:
can you post a picture of the phone?
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Click to collapse
I can't really. Ill try. My phone is white so u can really only see them when u move it about in light.
Sent from my GT-I9300 using XDA
Totòòò said:
On top of that add some other issues like black screen ink marks and tell them backcover makes a sound when u click on it. That should be enough to get a refund or replacement
Click to expand...
Click to collapse
I do have those black ink marks, im not really worried about it at the moment. What I worry is will it worse and be visible on the months/weeks to come?
this is the best attempt i could make....i can't tell if its just the glaze that is cracked or what...but come on you pay 700 for a phone it shouldn't be like that....
lunercrab said:
this is the best attempt i could make....i can't tell if its just the glaze that is cracked or what...but come on you pay 700 for a phone it shouldn't be like that....
Click to expand...
Click to collapse
Mine doesn't have any. I would stay on them till they replaced it. That looks bad
msnyder said:
Mine doesn't have any. I would stay on them till they replaced it. That looks bad
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Click to collapse
Yeah I will. Can u see them well on that photo? I'm sorry I'm camping right now so its hard to see the photo properly. I emailed he guy the same picture so I can show him. I just hope they don't give me issues since this will be my second return in a weeks time
Sent from my GT-I9300 using XDA
Not the one on the battery. I mean like the actual one INSIDE the phone.
Here is an attached picture, are these it? The red dots?
Also, as a second question, if my phone is on stock 2.3.5 via RSD flash(sunfire sbf file), does this count as stock to the manufacture? My bootloader is locked still, can they tell I've modified my phone in the past(such as ROM's or rooting)?
Thanks!
Those would be your liquid damage indicators. Looks like it took a swim. As for the bootloader I'm not sure maybe someone can chime in.
Sent from my SPH-L710 using Tapatalk 2
as long as you're running a stock os and stock recovery you're probably good. some people don't even have problems turning it in while it's rooted.
na7q said:
as long as you're running a stock os and stock recovery you're probably good. some people don't even have problems turning it in while it's rooted.
Click to expand...
Click to collapse
But what is considered stock OS? I flashed it via RSD(the sunfire sbf file)....
And if i do a phone exchange do you think they'll send it back if they look at those indicators? There is no corrosion on the mobo or anything..:good:
TheCrispytoast said:
But what is considered stock OS? I flashed it via RSD(the sunfire sbf file)....
And if i do a phone exchange do you think they'll send it back if they look at those indicators? There is no corrosion on the mobo or anything..:good:
Click to expand...
Click to collapse
sbf'ing is making it stock. aka the os made by moto for the phone.
i'm not entirely sure what they'll do. i don't think they'll send it back, but they might charge you more for a replacement. i hope you have insurance on it!
If the technician knows what they are doing, they will make you go through Asurion (the insurance company). As a former sprint service manager, I'd make ya go through the insurance. That's Sprint's policy.
Sent from my SPH-L710 using Tapatalk 2
what color are those dots supposed to be if there wasnt water damage?
Couldnt the op just "paint" it that color?
findthedr said:
what color are those dots supposed to be if there wasnt water damage?
Couldnt the op just "paint" it that color?
Click to expand...
Click to collapse
They are supposed to be white. Yes, theoretically you could paint them white, that's called fraud. Especially if you're dealing with the insurance company, also, I believe you can order new dots online.....Might look into that :hurr:
looks like this one: http://www.cellulardr.com/motorola-...-3mm-x-26-free-first-class-mail-shipping.html
Well if you do that you're going to want to take it in ASAP. Because if that phone was on after it got wet, the board will start to oxidize and the water markings will turn white or whitish. And they usually know what to look for. As for putting down new ones ya got make sure there's no adhesive or water around where the stickers were.
Sent from my SPH-L710 using Tapatalk 2
RedXXII said:
Well if you do that you're going to want to take it in ASAP. Because if that phone was on after it got wet, the board will start to oxidize and the water markings will turn white or whitish. And they usually know what to look for. As for putting down new ones ya got make sure there's no adhesive or water around where the stickers were.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
It's been 3 months since I got water on it.
Also, as for those dots, I ordered some and i'll replace the two dots on my mobo asap. Anybody know of any other locations these things are hiding? Under the mobo maybe?
And where can I order the screw warranty stickers? (they go ontop of screws so you can't open the phone).
TheCrispytoast said:
It's been 3 months since I got water on it.
Also, as for those dots, I ordered some and i'll replace the two dots on my mobo asap. Anybody know of any other locations these things are hiding? Under the mobo maybe?
And where can I order the screw warranty stickers? (they go ontop of screws so you can't open the phone).
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Click to collapse
Ummm that's fraud and if you take it into a shop that knows what they are doing they will flag your account and mark the phone DBR. I know as I've done it a number of times to people trying to do the exact same thing you are doing.
TheCrispytoast said:
It's been 3 months since I got water on it.
Also, as for those dots, I ordered some and i'll replace the two dots on my mobo asap. Anybody know of any other locations these things are hiding? Under the mobo maybe?
And where can I order the screw warranty stickers? (they go ontop of screws so you can't open the phone).
Click to expand...
Click to collapse
HA HA, this is unlawful Mate.
The desicant filters, react to the amount of moisture resulting in the color. If they were a pinkish color, you could argue a point. Lavender color mea.ns ok. The fact they are a dark red, indicates severe water contamination. It's military technology. Been around for 50 yrs.
Bright red, well, you have been swimming with it. More or less.
Please don't ask us to do or say something illegal. There are other less scruptulous places that will tell you how to replace the 11 filters.
Just suck it up, and tell them you messed up. Pay the money, and be done with it.
MD
We will not condone this sort of activity here on Xda, it is morally wrong and dishonest!
Do what any decent person would do and go buy another phone!
THREAD CLOSED.
colossus said:
We will not condone this sort of activity here on Xda, it is morally wrong and dishonest!
Do what any decent person would do and go buy another phone!
THREAD CLOSED.
Click to expand...
Click to collapse
Absolutely, but you beat me to the punch.
Baby Break...
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
dr_g_baby said:
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
Click to expand...
Click to collapse
If you dont have insurance I'd start googling and find a replacement.
civiksi said:
If you dont have insurance I'd start googling and find a replacement.
Click to expand...
Click to collapse
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
dr_g_baby said:
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
Click to expand...
Click to collapse
Here's a link
http://forum.xda-developers.com/showthread.php?t=2265477
And here's a youtube video. Prob the same process.
http://www.youtube.com/watch?v=6TMuVMbxi8c
Good luck bro
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Eric214 said:
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Click to expand...
Click to collapse
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
My screen blacked out a week ago but been too busy to deal with it. Display comes through MHL onto my TV display so wonder do I need all parts mentioned? There's no crack in my display, but to my surprise the "moisture detector" sticker is tainted red (the big visible one, as I understand there are multiple stickers -- can someone confirm this to be correct?).
I may just take a risk and request replacement over the phone. Once or more in the past, I've had a warranty period issue replaced with the warning "...if its determined to be your fault, we will charge you the full retail price" and I've sent them bootloader unlocked, watermarked phones and they let it slide. There truly was no submersion or even open case exposure to water, I'm not sure how sensitive this particular sensor is to humidity or moisture through an enclosed back.
Anybody else surprised to see their "watermark" turn red when they feel it should not have been? From past experience having phones replaced via phone support, I'd wager they take my rooted, broken-display phone and never charge me for it.........................I been with VZW a decade and a half and then Bell Atlantic Mobile and planned in about 220-250 consistently for nearly a decade.........I'm not saying VZW is prone to show courtesy for longevity, but this could be 3-4 such instances in the smartphone era of questionable watermarks of rooted and flashed-to-hell Blackberries including blatant cracks...............
dr_g_baby said:
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
Click to expand...
Click to collapse
i had the screen replaced on my s9+ because of the black crushing, the problem is solved now, however, there is another issue
the back glass doesn't seem to be glued perfectly to the phone
can i simply heat the glue with a hairdryer and press it together? or will that damage my device?
thanks!
bulsatcs said:
i had the screen replaced on my s9+ because of the black crushing, the problem is solved now, however, there is another issue
the back glass doesn't seem to be glued perfectly to the phone
can i simply heat the glue with a hairdryer and press it together? or will that damage my device?
thanks!
Click to expand...
Click to collapse
Whats not perfectly and can you post a pic? Wouldn`t mess with it myself, i assume you have warranty so let the repair centre fix it.
I'd leave it as is and try and get them to sort it out. They are ruthless when it comes to repairs. They refused to repair my wifes S7 because the battery had expanded and cracked and popped the back off. Apparently according to them there was "signs of unauthorised entry" and they refused to replace it based on that, as well as there being water ingress (they have little stickers inside the phone that change colour when water comes into contact. Which they tell me was the reason for the battery expanding.
It got dropped in the bath, once, for a matter of seconds. I might be mistaken, but they're meant to be water resistant up to 5 feet for up to 30 minutes?
they refused to replace the screen, which was damaged (we didnt damage it it just refused to come on despite the rest of the phone working) and they told us that user caused impact has caused it, they wanted £240. I told them to send it back and I'd repair it myself. They sent it back with a new battery "for safety reasons" and then a new back. Which popped off in a matter of seconds. So after all that they solved nothing and saved me money.
thank you for your replies, but i've managed to fix it
i didn't want to bring it again to the repair shop, because it's far away from my home
what i did was i put the phone on a piece of cloth, screen down
then i took a hairdryer and started to heat up the back glass
after it had become too hot to touch, i folded the cloth over the phone and pressed it with my hands
i did this two times and now it's perfectly sealed without any gaps between the glass and the frame
bulsatcs said:
thank you for your replies, but i've managed to fix it
i didn't want to bring it again to the repair shop, because it's far away from my home
what i did was i put the phone on a piece of cloth, screen down
then i took a hairdryer and started to heat up the back glass
after it had become too hot to touch, i folded the cloth over the phone and pressed it with my hands
i did this two times and now it's perfectly sealed without any gaps between the glass and the frame
Click to expand...
Click to collapse
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
So samsung does replace the screen under warranty for black crush issues? By fixed, you mean when you watch a dark video with low brightness, the blacks won't become pixelated anymore? Please reply because i might want to send it back to them too.
arnes_king said:
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
Click to expand...
Click to collapse
Yeah, i don't think that's the case, i put my phone in a bowl filled with water and no bubbles were coming out, so i'm positive the water resistance is still there
arnes_king said:
You know that hot glass breaks very easy, so you had luck.
But now your phone may have compromised water resistance.
Click to expand...
Click to collapse
akiminc said:
So samsung does replace the screen under warranty for black crush issues? By fixed, you mean when you watch a dark video with low brightness, the blacks won't become pixelated anymore? Please reply because i might want to send it back to them too.
Click to expand...
Click to collapse
Yeah, they did replace it, twice actually, but the first time it was my fault because i had dropped the phone so i needed a replacement
bulsatcs said:
Yeah, they did replace it, twice actually, but the first time it was my fault because i had dropped the phone so i needed a replacement
Click to expand...
Click to collapse
So no more black crush or black banding issue on your screen when you watch dark content with low brightness?
akiminc said:
So no more black crush or black banding issue on your screen when you watch dark content with low brightness?
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Click to collapse
Bro don't worry this problem will be fixed after a software update remember the pixel had the same issue before and this problem you can fix with balance app so I'm pretty sure it's software and by the way everyone one affected no exception I'm leaving in Dubai and I bought the s9+ suffer from black crush. Just some people they don't really notice that I hope they will release the update Soon coz this is really sucks screw these YouTube reviewer they still blabbing about s9 best display ever give me a break
Techboy217 said:
Bro don't worry this problem will be fixed after a software update remember the pixel had the same issue before and this problem you can fix with balance app so I'm pretty sure it's software and by the way everyone one affected no exception I'm leaving in Dubai and I bought the s9+ suffer from black crush. Just some people they don't really notice that I hope they will release the update Soon coz this is really sucks screw these YouTube reviewer they still blabbing about s9 best display ever give me a break
Click to expand...
Click to collapse
Yeah im still waiting for the fix. Do you mind to share your screen balance settings? I tried but it makes the black not deep. I used s6, s7, s8 and pixel 2 xl before. And this black crush is sucks. I guess its oreo device?
What's black crushing?
ADPL said:
What's black crushing?
Click to expand...
Click to collapse
Bruh, you're gonna be sorry you asked!
https://r.tapatalk.com/shareLink?ur...share_tid=3765385&share_fid=3793&share_type=t
Colour blending (blacks) problem
Sent from my SM-G965F using Tapatalk
I had to replace my screen as well because i'd dropped my device and it shattered completely. When i got it back from the repair center i noticed that the battery cover wasn't pressed to the frame all the way. I gave it back to them saying that there was dust trapped underneath the cover (i thought they would refuse my request if i had told them the real reason ) so my camera wouldn't take clear photos. In the end they replaced both of the back cameras and the battery cover looool :laugh::laugh: now it's all glued together as it should be