I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
dr_g_baby said:
I'm in school right now and go to pull out my phone from my pocket and my screen wouldn't turn on. I come to see little hairline cracks on my screen but not on my glass which is odd. Now my phone turns on but the screen itself is just dead. I am rooted and running a rom so what should I do? Please help me!
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Click to collapse
If you dont have insurance I'd start googling and find a replacement.
civiksi said:
If you dont have insurance I'd start googling and find a replacement.
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Click to collapse
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
dr_g_baby said:
Is there any way I can get rid of root and wipe my phone because I called Samsung and they said to send my phone in and will fix it
Click to expand...
Click to collapse
Here's a link
http://forum.xda-developers.com/showthread.php?t=2265477
And here's a youtube video. Prob the same process.
http://www.youtube.com/watch?v=6TMuVMbxi8c
Good luck bro
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Eric214 said:
OK, If you're not insured then you need to look at this video by Erica Griffin. Yes, this is for the GS3 but it really shouldn't be any different for the GS4. Her Vid on YouTube shows you how to replace the screen with digitizer and using all of the other parts from your current phone. It's actually a good video to see just so you know how easy this stuff is to do. The screen w/digitizer seems to run around $200 which is way better then $500-600 to buy a new phone outright. Just remember, I'm just giving you a cheaper option to fix it if you don't have insurance.
Replacement video
https://www.youtube.com/watch?v=lB4iC8i_t5w
NY Mobile Parts Ebay store
http://www.ebay.com/sch/ny-mobile-parts/m.html?_nkw=&_armrs=1&_from=&_ipg=&_trksid=p3686
Edit: I was getting the links while you posted sammy will fix.
Well if Sammy will fix it just go that route then.
Click to expand...
Click to collapse
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
My screen blacked out a week ago but been too busy to deal with it. Display comes through MHL onto my TV display so wonder do I need all parts mentioned? There's no crack in my display, but to my surprise the "moisture detector" sticker is tainted red (the big visible one, as I understand there are multiple stickers -- can someone confirm this to be correct?).
I may just take a risk and request replacement over the phone. Once or more in the past, I've had a warranty period issue replaced with the warning "...if its determined to be your fault, we will charge you the full retail price" and I've sent them bootloader unlocked, watermarked phones and they let it slide. There truly was no submersion or even open case exposure to water, I'm not sure how sensitive this particular sensor is to humidity or moisture through an enclosed back.
Anybody else surprised to see their "watermark" turn red when they feel it should not have been? From past experience having phones replaced via phone support, I'd wager they take my rooted, broken-display phone and never charge me for it.........................I been with VZW a decade and a half and then Bell Atlantic Mobile and planned in about 220-250 consistently for nearly a decade.........I'm not saying VZW is prone to show courtesy for longevity, but this could be 3-4 such instances in the smartphone era of questionable watermarks of rooted and flashed-to-hell Blackberries including blatant cracks...............
dr_g_baby said:
They claim that as long as they can't prove that the cracks were from impact there shouldn't be a problem. I'm afraid they might screw me over. But i mean the glass is completely fine and my sides have small nicks from previous small drops. im gonna try to unroot and wipe tomorrpw after school
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Click to collapse
Related
I dropped my phone today, and found some sort of cracked glass under my invisible shield.
As the pictures says, the crack is almost unnoticeable if you look at it straight... but if you look at it sideways, you can see the cracked glass.... the SAMOLED is not ruined i dont think, but the glass sure is...
Will the following product be a good replacement for this ? or will the tmobile replace it under warranty? do you guys think they will be able to spot that?
http://www.repairsuniverse.com/samsung-vibrant-t959-lcd-touch-screen-replacement.html
AMOLED displays won't get ruined by a piece of plastic touching it because the whole screen is an array of lights
Another good thing about AMOLED!
About the warranty... I think this depends on the person checking your phone for warranty status. If the employee is doing his job quick, he might not notice the crack. Though if he really checks everything, it will be detected.
The good thing here is that your screen still works... but how is the touch input? Is it distorted around the area of the crack?
I think you should try to repair it; buy the parts online, check out a tutorial, etc.
PSP_Hacker said:
The good thing here is that your screen still works... but how is the touch input? Is it distorted around the area of the crack?
I think you should try to repair it; buy the parts online, check out a tutorial, etc.
Click to expand...
Click to collapse
The touch interface is perfect... it doesn't have any distortion or anything around anywhere...
PSP_Hacker said:
I think you should try to repair it; buy the parts online, check out a tutorial, etc.
Click to expand...
Click to collapse
I couldn't find a lot of replacement parts online. I found some which are just LCD screen and not SAMOLOED according to some forums... this was the only one that says that it is SAMoLED, but there was no reviews or nothing about this website, so i don't know weather its genuinely SAMOLED or not. Any feedback will be appreciated...
I called tmobile and the rep said that there is nothing that they can do about it.
So I found a Samsung GT-i9100T on the ground last week. The screen is cracked badly and I think the camera on the back is even messed up b/c the lens points slightly upwards instead of pointing center. I'm pretty crafty and good with fixing electronics but eBay research shows digitizers are crazy expensive ~$150. Is it worth fixing?? The phone powers up but the screen stays black so I'm pretty sure it's the digitizer apparatus... Any thoughts??
aerokevoli said:
So I found a Samsung GT-i9100T on the ground last week. The screen is cracked badly and I think the camera on the back is even messed up b/c the lens points slightly upwards instead of pointing center. I'm pretty crafty and good with fixing electronics but eBay research shows digitizers are crazy expensive ~$150. Is it worth fixing?? The phone powers up but the screen stays black so I'm pretty sure it's the digitizer apparatus... Any thoughts??
Click to expand...
Click to collapse
I m damn sure that person who lost it or probably dropped would hav blocked its IMEI.. So even if u spend some dollars to make up it is of NO USE!! Sometimes u might get caught if he s claiming insurance as the mobile is lost!! So careful..
what do u mean i'll get caught?? Is it criminal? I have no way of returning the phone and i'm pretty sure they won't want it anyway b/c it's busted.. will i get fined or something?
Scrap it dude, not worth the trouble and money.
I'll give you about treefiddy for it.
$150 is pretty good considering you getting it for just that amount, only thing is you are unsure of the internal stuff until you get the screen up & running. so that's a risk.
One day, playing some ball hockey outside, i check my phone cause i got a text and i see this. It was fine before i started shooting around in my front yard...i didn't fall or anything. What should I do? Does my warranty cover it? Everything works like a charm like before except for the glass.
chunkyy said:
One day, playing some ball hockey outside, i check my phone cause i got a text and i see this. It was fine before i started shooting around in my front yard...i didn't fall or anything. What should I do? Does my warranty cover it? Everything works like a charm like before except for the glass.
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Click to collapse
Well what the hell do you expect? Only an idiot leaves a device like this in their pocket while playing any type of sport or running around etc. No sympathy.
I very much doubt your warranty will cover it.
TheATHEiST said:
Well what the hell do you expect? Only an idiot leaves a device like this in their pocket while playing any type of sport or running around etc. No sympathy.
I very much doubt your warranty will cover it.
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Click to collapse
I was barely moving, i was just shooting around with my friend..How much would it cost to replace the glass?
If youre confident enough, there are youtube vids that give step by step instructions to replace a cracked screen. Doesn't look too easy though. You can get a replacement screen on eBay for USD 8. (Screen only. I'm assuming your digitizer is intact)
Needless to say getting it fixed professionally is safer, but much more expensive. You could ask your service centre for a quote before deciding whether or not to take the plunge.
Good luck
Sent from my GT-I9100 using xda app-developers app
HAXTREME said:
If youre confident enough, there are youtube vids that give step by step instructions to replace a cracked screen. Doesn't look too easy though. You can get a replacement screen on eBay for USD 8. (Screen only. I'm assuming your digitizer is intact)
Needless to say getting it fixed professionally is safer, but much more expensive. You could ask your service centre for a quote before deciding whether or not to take the plunge.
Good luck
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
Yeah my digitizer and lcd and working fine..Thx alot for your advice!
Reading up its probably not a good idea to get the panel but get the whole thing apparently its a nightmare for even a technician to do its best just to get a whole new lcd screen with digitizer. I have the same predicament but only month left on contract so im waiting it out.
I literally just watched my phones screen shatter itself right in front of me. It was sitting on my desk next to my keyboard and I heard a cracking noise, so i looked over and the screen was super cracked. I went to pick it up, and when I did, the screen cracked even more and is a mess now. I've dropped my fair share of phones and iPods, and know what cracks like that look like (spiderwebbing out from a point), but this one looks nothing like that. The whole screen is messed up.
My questions are these:
1. Would Verizon provide me with a replacement phone because I didn't drop it (I doubt it)?
2. How hard would it be for me to replace my own screen/find parts to do so?
Thanks
P.S. I am trying to get my old DX2 to turn on so I can upload pictures of what it looks like.
axit said:
I literally just watched my phones screen shatter itself right in front of me. It was sitting on my desk next to my keyboard and I heard a cracking noise, so i looked over and the screen was super cracked. I went to pick it up, and when I did, the screen cracked even more and is a mess now. I've dropped my fair share of phones and iPods, and know what cracks like that look like (spiderwebbing out from a point), but this one looks nothing like that. The whole screen is messed up.
My questions are these:
1. Would Verizon provide me with a replacement phone because I didn't drop it (I doubt it)?
2. How hard would it be for me to replace my own screen/find parts to do so?
Thanks
P.S. I am trying to get my old DX2 to turn on so I can upload pictures of what it looks like.
Click to expand...
Click to collapse
It's been mentioned lots of times before. Look around you may even find a video or two on changing the screen.
With physical damage don't count on VZ replacing it in store.
fr4nk1yn said:
It's been mentioned lots of times before. Look around you may even find a video or two on changing the screen.
With physical damage don't count on VZ replacing it in store.
Click to expand...
Click to collapse
I have watched the videos and such, but I am still super confused about what I need. The screen still works perfectly, all i want is a new glass front. Can I order one of the glass lens/digitizer combos and use that? Those are about 20 bucks, but if I get one with the LCD screen included (again, my screen works fine) it goes up to about 80, at which point I would just go with VZW and get it replaced for 99. I am really confident that I just need the lens/digitzer thing, but I have read things about the screen and digitizer being fused together and that is what confuses me.
axit said:
I have watched the videos and such, but I am still super confused about what I need. The screen still works perfectly, all i want is a new glass front. Can I order one of the glass lens/digitizer combos and use that? Those are about 20 bucks, but if I get one with the LCD screen included (again, my screen works fine) it goes up to about 80, at which point I would just go with VZW and get it replaced for 99. I am really confident that I just need the lens/digitzer thing, but I have read things about the screen and digitizer being fused together and that is what confuses me.
Click to expand...
Click to collapse
NO!... The digitizer is bonded to the LCD and I've not seen one person successfully change just it. There's no reason it should even be sold.
The combo is the way to go and I'd go one step further and get the frame and adhesive for about an extra $25 just to not have to deal with separating it. That's the hardest part int eh videos.
Wait... Verizon charges $100? Is that through Assurion?
fr4nk1yn said:
NO!... The digitizer is bonded to the LCD and I've not seen one person successfully change just it. There's no reason it should even be sold.
The combo is the way to go and I'd go one step further and get the frame and adhesive for about an extra $25 just to not have to deal with separating it. That's the hardest part int eh videos.
Wait... Verizon charges $100? Is that through Assurion?
Click to expand...
Click to collapse
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
axit said:
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
Click to expand...
Click to collapse
I would try contacting HTC as well.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Asurion Deductible
axit said:
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
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Click to collapse
Hi axit: Sorry to hear about your screen. We know how frustrating it can be when that happens. We don't want you to feel stuck or like you have to become a phone repairman overnight. Please keep in mind that your policy gives you 60 days from the date of peril to file your claim with us. Once you've filed your claim and its been approved, you still have additional time to pay your deductible. This option will provide you with a replacement device and a 12 month limited warranty on your replacement device. We welcome you to visit phoneclaim.com when you're ready to file your claim and/or to check the details of your policy. Please let us know if we can be of further assistance. We are here to help.
Thanks!
Asurion Social Media Team @AsurionCares
So, I received my HTC One M9 and activated it April 1st. There seemed to be nothing out of the ordinary. However, I just noticed that there seems to be a small crack under the screen. This is a crack that is not on top of the screen but underneath the main screen. You only see it when the phone has a dark screen and when the right angle of light hits it.
Now, I haven't dropped, banged, stomped, hit, bumped, squeezed, etc. my phone. I have used it just the exact same as I used any other HTC phone I have had (EVO 3D, EVO, EVO LTE, and M7). None of them have had this issue. I was reading some other forums and they think it could have something to do with overheating of the phone causing the internals to flex and crack the digital display or they thought it could be from pressure.
My questions are these. First, does anyone else have this problem? The crack is almost not noticeable unless under the certain light conditions. That is why I think it might have been there the whole time and I just didn't notice it. Second, do you think that is why HTC came out with the Uh-Oh program? They realized that there was some issue where the phones could crack internally from normal use and didn't know how to fix it? So, in a brilliant marketing/damage control, they unveiled the Uh-Oh program in an attempt to right what they found to be wrong?
Also, the two other forums which seem to apply are the following. The first is the one with the S4 users who noticed a crack under the screen. The second is the more interesting one and as I type this I think this is what happened to my phone. I noticed an oily substance that was in the middle of my clear case. I thought I spilled something on it and just didn't notice to clean it up. Now I realize that probably came from inside the phone. I have no idea what happened but I know it was from nothing I did. Just curious if anyone else experienced this. I'll submit photos once I can take a picture at a good angle.
http://forum.xda-developers.com/showthread.php?t=2454092
http://forum.xda-developers.com/showthread.php?t=439410
bpdamas said:
So, I received my HTC One M9 and activated it April 1st. There seemed to be nothing out of the ordinary. However, I just noticed that there seems to be a small crack under the screen. This is a crack that is not on top of the screen but underneath the main screen. You only see it when the phone has a dark screen and when the right angle of light hits it.
Now, I haven't dropped, banged, stomped, hit, bumped, squeezed, etc. my phone. I have used it just the exact same as I used any other HTC phone I have had (EVO 3D, EVO, EVO LTE, and M7). None of them have had this issue. I was reading some other forums and they think it could have something to do with overheating of the phone causing the internals to flex and crack the digital display or they thought it could be from pressure.
My questions are these. First, does anyone else have this problem? The crack is almost not noticeable unless under the certain light conditions. That is why I think it might have been there the whole time and I just didn't notice it. Second, do you think that is why HTC came out with the Uh-Oh program? They realized that there was some issue where the phones could crack internally from normal use and didn't know how to fix it? So, in a brilliant marketing/damage control, they unveiled the Uh-Oh program in an attempt to right what they found to be wrong?
Also, the two other forums which seem to apply are the following. The first is the one with the S4 users who noticed a crack under the screen. The second is the more interesting one and as I type this I think this is what happened to my phone. I noticed an oily substance that was in the middle of my clear case. I thought I spilled something on it and just didn't notice to clean it up. Now I realize that probably came from inside the phone. I have no idea what happened but I know it was from nothing I did. Just curious if anyone else experienced this. I'll submit photos once I can take a picture at a good angle.
http://forum.xda-developers.com/showthread.php?t=2454092
http://forum.xda-developers.com/showthread.php?t=439410
Click to expand...
Click to collapse
Here are some photos of the crack. Again, this is under the screen. The third image is a copy of the second but with the crack outlined since it is hard to see. Does anyone else have this?
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
mswlogo said:
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
Click to expand...
Click to collapse
I agree i doubt ut oh was created for this reason. They had a very similar program with the m8 that was for 6 months im sure they just made the program even better to try to compete since phones are just starting to plateau.
mswlogo said:
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
Click to expand...
Click to collapse
Just curious, what would seeing it with a screen protector do? I am going to probably wait to send it in but either way, I don't think it is my fault. It's great they will replace it under their Uh-Oh program but it makes me feel like I am paying $100 for their mistake. If this wasn't there, I could get $100 toward my next phone.
bpdamas said:
Just curious, what would seeing it with a screen protector do? I am going to probably wait to send it in but either way, I don't think it is my fault. It's great they will replace it under their Uh-Oh program but it makes me feel like I am paying $100 for their mistake. If this wasn't there, I could get $100 toward my next phone.
Click to expand...
Click to collapse
You're talking about the $100 that wasn't there to begin with? I don't remember HTC giving me a $100 check when I bought the phone. You're not paying for anything because nothing is coming out of your own pocket. At least they give you a replacement without having to sign up for some TEP or whatever Sprint offers these days.
dafluke24 said:
You're talking about the $100 that wasn't there to begin with? I don't remember HTC giving me a $100 check when I bought the phone. You're not paying for anything because nothing is coming out of your own pocket. At least they give you a replacement without having to sign up for some TEP or whatever Sprint offers these days.
Click to expand...
Click to collapse
That is the $100 I am talking about. I guess I am worrying about the future. I will be out $100 if I buy another HTC phone. Since it doesn't seem like that big of a deal to you, I will gladly accept $100 from you if I buy another HTC phone and need to send this one in under the Uh-Oh program. If I can't count on your donation, I will be out the $100 in the future due to an issue that is not my fault. That is simply my point.
bpdamas said:
That is the $100 I am talking about. I guess I am worrying about the future. I will be out $100 if I buy another HTC phone. Since it doesn't seem like that big of a deal to you, I will gladly accept $100 from you if I buy another HTC phone and need to send this one in under the Uh-Oh program. If I can't count on your donation, I will be out the $100 in the future due to an issue that is not my fault. That is simply my point.
Click to expand...
Click to collapse
Again, it's $100 that neither of us actually have from HTC. My point was that even if you didn't claim it under the uh oh program, there's no guarantee you won't need to use it the entire year. Anything can happen. Why worry about the future now?
Have you tried contacting HTC to see if it's a manufacturer's defect? I'm fairly certain defects would be covered under their warranty and you won't have to claim it under the uh oh program.
dafluke24 said:
Again, it's $100 that neither of us actually have from HTC. My point was that even if you didn't claim it under the uh oh program, there's no guarantee you won't need to use it the entire year. Anything can happen. Why worry about the future now?
Have you tried contacting HTC to see if it's a manufacturer's defect? I'm fairly certain defects would be covered under their warranty and you won't have to claim it under the uh oh program.
Click to expand...
Click to collapse
If things happening now affect my future, then I worry about it and figure out what to do.
I actually did contact HTC and they are willing to take it back to verify if it was a manufacturer defect or not. They have a program where they ship you a replacement phone and then you ship them back your broken phone with a prepaid label. However, under that program you are automatically required to file it under the Uh-Oh program and there is no going back. They gave me the option just to send it to them and a level 2 tech was going to track it and give me the option to get the phone back if it was going to be an Uh-Oh claim. I was told they would send a shipping label but haven't received an email back with the label. I plan to call them again to confirm I will get a shipping label but haven't had the time yet.
Thanks for your thoughts. Not sure how this will play out but I will be reaching out to you if I buy a new HTC phone when it comes out. :laugh: (Hopefully my sarcasm comes out in my posts).
bpdamas said:
If things happening now affect my future, then I worry about it and figure out what to do.
I actually did contact HTC and they are willing to take it back to verify if it was a manufacturer defect or not. They have a program where they ship you a replacement phone and then you ship them back your broken phone with a prepaid label. However, under that program you are automatically required to file it under the Uh-Oh program and there is no going back. They gave me the option just to send it to them and a level 2 tech was going to track it and give me the option to get the phone back if it was going to be an Uh-Oh claim. I was told they would send a shipping label but haven't received an email back with the label. I plan to call them again to confirm I will get a shipping label but haven't had the time yet.
Thanks for your thoughts. Not sure how this will play out but I will be reaching out to you if I buy a new HTC phone when it comes out. [emoji23] (Hopefully my sarcasm comes out in my posts).
Click to expand...
Click to collapse
No worries. I'll start a gofundme account in your honor lol
Keep us posted on what happens. I don't see how this would be an Uh oh claim if you didn't do the Uh oh. Guess I better go read the fine print again.
dafluke24 said:
No worries. I'll start a gofundme account in your honor lol
....
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Click to collapse
Cha-Ching!!!!!
I think the Uh-Oh Protection is very clever. Let's say, in a year, you've never had an issue that the heavy duty aluminum and thick glass can't handle. Now the HTC One M10, (or MX, as I think it's going to be called because of marketing) just hit the market at the same time as the Galaxy S7, the LG G5, and the Xperia Z-WhoGivesADamn and you're trying to decide which you want.
But wait! $100 off? Well gee. That's hard to pass up!
Alternately, fine print time...
HTC drops the "One" line. You go to a store to use your $100.... And they point out that the exact text is "If you don't need a replacement, we'll give you $100 toward the purchase of your next HTC ONE" .... But there is no more HTC One. Unless you want another m9.