K so I bought my 1st phone from expansys and had bad overheating issues. They were very nice in exchanging it for me. But now I noticed on by replacement phone there are like 6-8 spider cracks around the one side of the rear speaker. You can tell the back plate cracked from factory speaker install. Did anyone notice this on their phone? I emailed expansys again. Do u think they'd give me a hard time on getting another replacement? I hate to see the back case crack worse then it already is.
Sent from my GT-I9300 using XDA
can you post a picture of the phone?
On top of that add some other issues like black screen ink marks and tell them backcover makes a sound when u click on it. That should be enough to get a refund or replacement
bordikun said:
can you post a picture of the phone?
Click to expand...
Click to collapse
I can't really. Ill try. My phone is white so u can really only see them when u move it about in light.
Sent from my GT-I9300 using XDA
Totòòò said:
On top of that add some other issues like black screen ink marks and tell them backcover makes a sound when u click on it. That should be enough to get a refund or replacement
Click to expand...
Click to collapse
I do have those black ink marks, im not really worried about it at the moment. What I worry is will it worse and be visible on the months/weeks to come?
this is the best attempt i could make....i can't tell if its just the glaze that is cracked or what...but come on you pay 700 for a phone it shouldn't be like that....
lunercrab said:
this is the best attempt i could make....i can't tell if its just the glaze that is cracked or what...but come on you pay 700 for a phone it shouldn't be like that....
Click to expand...
Click to collapse
Mine doesn't have any. I would stay on them till they replaced it. That looks bad
msnyder said:
Mine doesn't have any. I would stay on them till they replaced it. That looks bad
Click to expand...
Click to collapse
Yeah I will. Can u see them well on that photo? I'm sorry I'm camping right now so its hard to see the photo properly. I emailed he guy the same picture so I can show him. I just hope they don't give me issues since this will be my second return in a weeks time
Sent from my GT-I9300 using XDA
Related
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
mikeschevelle said:
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
Click to expand...
Click to collapse
lol.. you just replied to my listing for the gs2. im not taking trades unless its galaxy nexus.
but yeah, i think im gonna do that
mikeschevelle said:
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
Click to expand...
Click to collapse
Just curious, what are these other complaints you are talking about?
Sent from my HTC Amaze 4G using xda premium
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
Get it replaced. But the capacitive buttons does make it look like the screen is bleeding. I got used to it after 2 days or so. It's an amazing phone. I love it.
battery life, screen bleed, touch capcitive issues, some grounding issues
i already got the label and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Xcor3 said:
i already got the labels and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Click to expand...
Click to collapse
why not have two
Xcor3 said:
i already got the labels and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Click to expand...
Click to collapse
Good call.
mikeschevelle said:
why not have two
Click to expand...
Click to collapse
theyd charge me if i dont return it.lol
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
Yours sounds more like one of those facebook statuses rather than something connected with this forum.
Sent from my HTC Amaze 4G using xda premium
claud_face said:
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
But that's the thing. Unless your "screen bleed" is completely different than the pictures posted here every Amaze is going to be the same. The capacitive buttons are too bright on black screens and the light leaks through to the area of the screen right above them.
Every phone has this problem.
Sending it in will just get you another phone with the same problem.
claud_face said:
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
i exchange phone on t-mobile all the time, if thats your provider, youll have to tell them about the issue, and hopefully they send you a replacement, its only going to be the phone, no battery case, just the phone, then once you get it you can then send your old one back without the battery and case cuz youre gonna be using them on the new one
Xcor3 said:
theyd charge me if i dont return it.lol
Click to expand...
Click to collapse
LOL i meant return it, get the new one and then trade me your white GS for my amaze = 2 Amazes
So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
Click to expand...
Click to collapse
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
Click to expand...
Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
Sent from my GT-I9300 using xda premium
ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
Click to expand...
Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.
Let me start by saying I know am a bit ocd. The top of my screen is raised above the metal. Not a lot, but enough to notice every time I pull the notification bar down. Is this common with all of yours or a flaw with my unit in particular. I can feel the sharp edge of the glass when I pull down.
mine too. And there is scraping around the head phone jack hole.
jasunto said:
mine too. And there is scraping around the head phone jack hole.
Click to expand...
Click to collapse
I have the same scraping too on the back side.
asuprice said:
Let me start by saying I know am a bit ocd. The top of my screen is raised above the metal. Not a lot, but enough to notice every time I pull the notification bar down. Is this common with all of yours or a flaw with my unit in particular. I can feel the sharp edge of the glass when I pull down.
Click to expand...
Click to collapse
You need to return. It is a flaw.
asuprice said:
Let me start by saying I know am a bit ocd. The top of my screen is raised above the metal. Not a lot, but enough to notice every time I pull the notification bar down. Is this common with all of yours or a flaw with my unit in particular. I can feel the sharp edge of the glass when I pull down.
Click to expand...
Click to collapse
It's a flaw. My top it's fine, but my bottom speaker is raised very so slightly. I don't mind the bottom, to be honest I kind of like it, it's easy for me to tell which side is witch by feel.
Sent from my HTC One using Tapatalk 2
First world problems
Mine too
martinezma99 said:
You need to return. It is a flaw.
Click to expand...
Click to collapse
Is it actually a fault? Is returning an option?
jeez you have 14 days if your not happy or its not functioning correctly take it back do people NOT read the return policy
CheesyNutz said:
Geez, you have 14 days to return it if you're not happy or its not functioning correctly, do people NOT read the return policy?
Click to expand...
Click to collapse
It's 30 days in California.
californiarailroader said:
It's 30 days in California.
Click to expand...
Click to collapse
Even better
Sent from my HTC One using Tapatalk 2
I have the same thing as well. Going to wait a week then bring it back. Hopefully they get another batch into the store.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
My screen is also raised a bit from the speaker grills, but I don't mind it. Will this hurt the phone, should I return or us it one of those personal choices?
Sent from my HTC One
My screen is very slightly raised at the top, very very slightly, and at the bottom it is lower than the spkr grille by exactly as much as it is above it at the top. I consider it to be perfect.
I have it too, it's one of those things that's probably a defect but I like. When I take it out of my pocket it's handy to be able to tell which side is the top with my thumb as I take it out.
On a side note though: I've unlocked the BT and flashed a recovery/rooted, I take it there's no way for me to return it even if I wanted to?
californiarailroader said:
It's 30 days in California.
Click to expand...
Click to collapse
For iphone only. 14 days bud.
Prime said:
For iphone only. 14 days bud.
Click to expand...
Click to collapse
We have a 30 day law here, but the stupid companies have so weakened it that they can easily skirt around it.
the top of my screen is a little raised. not that big of a deal to me though. i doubt id be able to walk into an AT&T store to get a replacement since i have the 64GB version and i dont want to deal with the hassle of shipping it back to AT&T. plus i already paid for 2 years of insurance through ensquared.
youwonder said:
I have it too, it's one of those things that's probably a defect but I like. When I take it out of my pocket it's handy to be able to tell which side is the top with my thumb as I take it out.
On a side note though: I've unlocked the BT and flashed a recovery/rooted, I take it there's no way for me to return it even if I wanted to?
Click to expand...
Click to collapse
yes u can still return it bro! unlocked bootloader dont matter
---------- Post added at 06:20 AM ---------- Previous post was at 06:14 AM ----------
Mines is in mint condition! but at the same time i a full inspection at the att store before i walked out with it!
Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Xernoxis said:
Mine doesn't have any gap. Well not that I can see. I will not risking trying to dip in in water. Even though it is supposed to be waterproof I am not sure they will cover it.
Click to expand...
Click to collapse
yeah i dont have the desire as I say to be dipping into water . .its seems more ppl have the gap then others . ..
coming from the M8 with multiple scuffs and marks on the metal out the box its really pleasing that its just a gap i have as it doesnt look bad but still the waterproof protection and dust may still be affected by this.
plus I plan to put a case on mine in the end so the gap will be covered up anyway . .I know I shudnt ave to cover it but Im never gonna be carrying a glass phone naked!
Where did you order yours? Maybe you can get it exchanged and hope to get one of the newer batches?
It was phone's 4 u in UK so not the best place to get phone's in my experience so far.. I have been advised to go into store so staff can have a look...
Sent from my D6503 using XDA Premium 4 mobile app
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
I believe due to the scarcity of Sony stores in certain areas that people just decide to not bother testing and just sent it back.
Don't know if this is related but anyone who has the gap issue, is the camera lens slightly off centre too? Mine is (although it doesn't affect the camera quality).
I'm not sure what I should do because I've only recently realised I have the very minute gap at the top right but I got my phone on the 22nd of April through mobiles.co.uk so I wonder if I can simply go to a carphone warehouse shop to discuss it or if I have to do it through mobile.co.uk.
Sh4dovv said:
Has it ever been proven that the 'gap' is actually a problem? People seem to get them replaced without ever testing, could be all for nothing?
Click to expand...
Click to collapse
Mine has a slight gap I wash it in the sink with soap and water all the time no issues...
Sent from my D6503 using XDA Premium 4 mobile app
i
ILS_SuperNova said:
Hi All,
Got mine today after a long battle with the M8 and its many problems. . .
I have noticed mine has a gap in the top right like many others have but has anyone been in for a waterproof test yet?
In all honestly i'm just curious to know rather then it being a problem for me as I dont have the desire to be dipping into water or swim with it.
It doesnt bother me although I know its not nice having it there but again it doesnt look as bad as the way the original HTC One had gaps open round the metal.
So yep anyone concerned or even taken it to a Sony centre?
Cheers
Click to expand...
Click to collapse
But i don't think this small gap become cause of water damage!
i mean this gap is in surface of phone and it s not like hole that connect outside to inside of phone!
so it s just ugly...
:good:
I have the gap issue, there is a slight gap on the front top right & a more noticeable one on the front bottom left, I didn't spot it at first but a mate that was admiring the phone did as he spotted a small bit of tobacco trapped between the gap & the bezel.
Op l
Sent from my LG-LS980 using Tapatalk
Alright, I thought **** it, put my phone under water with the small gap, everything was fine no problems.
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
ILS_SuperNova said:
As i mentioned i did ask if ppl had taken to sony fot testing .. It bothers me as some ppl say they dont have gaps and its more noticeable because of the left side bring flush with the galss
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I know what you mean, I want to go to a Sony Centre but nearest one to me is Leeds and I don't like going into Leeds at the best of times but I will go not next week but the week after and have a chat with them.
Im going back back into shop tomorrow to check their other Z2 stock and see how they r.. If theres no gaps then its getting exchange... Thought i cud live with it but it makes the screen at top look angled as left top side is fine and right side drops down
Sent from my D6503 using XDA Premium 4 mobile app
What about your camera lens? Is it off centre too?
Seems fine the camera just gap.. If other side had a gap i honestly think id be ok bout it as they wud match.. But at minute it looks silly
Sent from my D6503 using XDA Premium 4 mobile app
I know some ppl have said this doesnt effect the waterproofing but my problem with this is the lool of the handset as it looks badly made
Sent from my D6503 using XDA Premium 4 mobile app
Hi!
I bought a z2 from mediamarkt. but im in Portugal now. so i asked to a cousin to send me photos to see if there is the gap issue with my unit. can you compare with a good device to see if i need to change mine?
regards.
Hi.
Let's be honest: I hate that device already with a passion. So please tell me that this is normal/fine/acceptable and really no reason for concern, just me being silly.
My brother grabbed my S6E yesterday, played with it and then asked "What's wrong with the display?". And now I cannot unsee that/see it all the time.
Basically the thing has a horizontal 'line' in the upper third of the display, a couple of small 'grooves' and a long vertical 'line' about 1/3 off the right of the screen.
All of these things seem to be below the glass. The glass is perfect. This device is in mint condition. No scratches, no drops or anything.
I'm a crappy photographer, but I think the attached pictures show the horizontal line and the largest 'groove'. I didn't manage to catch the vertical line, but it's just as prominent and much longer (2/3 to 3/4 of the device height).
Looks like something's bent below the surface?
Snap
It's something between the battery and display.
Sent from my SM-G925F using Tapatalk
corallus said:
Snap
It's something between the battery and display.
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
I checked for this on mine and do not see anything similar to this :/ sorry compadre. Try taking it to where you bought it and maybe they will swap it out with a new one?
Lil B Rules All said:
I checked for this on mine and do not see anything similar to this :/ sorry compadre. Try taking it to where you bought it and maybe they will swap it out with a new one?
Click to expand...
Click to collapse
Did it yesterday, luckily the samsung rep was in store and I showed him.
Under ten minutes later leaving store with brand new replacement.
New display is perfect.
Sent from my SM-G925F using Tapatalk
corallus said:
Did it yesterday, luckily the samsung rep was in store and I showed him.
Under ten minutes later leaving store with brand new replacement.
New display is perfect.
Sent from my SM-G925F using Tapatalk
Click to expand...
Click to collapse
Nicely done man. Good Job
Lil B Rules All said:
I checked for this on mine and do not see anything similar to this :/ sorry compadre. Try taking it to where you bought it and maybe they will swap it out with a new one?
Click to expand...
Click to collapse
i think its normal mine and my friend's does have it
LuanTeles said:
i think its normal mine and my friend's does have it
Click to expand...
Click to collapse
My replacement does not.
I think one line is acceptable but a whole shape is poor.
Sent from my SM-G925F using Tapatalk