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I dropped my Dell from like knee level on floor..
and ..
and.. the screen LCD gave away !!
The case is NEW !! the screen is NEW !!
and the LCDs inside are damaged in the corner!!
The buggers...
I will try calling the Dell CC.
Till then, is it safe to use the Streak like that!
YOu all think they will replace it??
I have seen mixed responses here at forum..
I am here in Bangalore, India.
__
I add to the bandwagon who are asked,
" How do you drop a $400 phone ? " !!!
__
Awww Mann!
care,
Sony.
Dude, did you not get some kind of cover ? I am so paranoid, I didn't use my phone till I got my Otterbox Commuter.
SOrry for your loss.
Did you buy it here in India (with warranty) or bought it from US (like I did)
Ya.. Dooms here!
Ya, I bought it from US only
Scream: Noooooooooo !!
You are right in being Paranoid..
I am really to be damned!
I called up dell, and they say they cant help as its from US !!!
and that International warranty does not apply in India!!!
I dont know, but, Since, I am in Bangalore, I will try to have a visit to the Service Centre.
But, I do not hope much from that!
Can anyone help?
ahh,
Care,
Sony.
Some kind soul!
Some kind soul,
please help me in this time of distress!
Ahhh, I am hurt, and so is my Streak,
I love my droid, but I am no Freak!
somebody, should be willing to help..
Care,
Sony
buy a screen on ebay for about 100 bucks.
See if you can follw my guide. If so, do it yourself.
http://forum.xda-developers.com/showpost.php?p=12127740&postcount=1
Alperin1
gasolara2002 said:
buy a screen on ebay for about 100 bucks.
Click to expand...
Click to collapse
Ya,
In India that's more of equivalent to 200 bucks!
alperin1 said:
See if you can follw my guide. If so, do it yourself.
http://forum.xda-developers.com/showpost.php?p=12127740&postcount=1
Alperin1
Click to expand...
Click to collapse
Alperin1, My guy! I have store your pdf the day I managed to injure my Streak!
Thanks for that..
But, again.
If any warranty solution is available. I would want it to work, before I am compelled to !
so, I guess.. There is no one here in Dell.
(Or anyone from India.. who has done it?)
Care,
Sony.
You can exchange it with Dell for a Refurbished for $250.00 if you are the registered owner or replace the lcd yourself for around $100.00.
Those are your options. Calling Dell other than to do an out of warranty exchange for 250.00 would be a waste of time since this would not be covered under the normal warranty.
My Otterbox Defender should be here today to protect my newly replaced screen.. .
May I can make you a little better...
Just take a look at the picture...
kable said:
You can exchange it with Dell for a Refurbished for $250.00 if you are the registered owner or replace the lcd yourself for around $100.00.
Those are your options. Calling Dell other than to do an out of warranty exchange for 250.00 would be a waste of time since this would not be covered under the normal warranty.
My Otterbox Defender should be here today to protect my newly replaced screen.. .
Click to expand...
Click to collapse
Like I said,
I am in India, and I dont think I will be making any US trip soon!
So, the exchange / replacement at $250 is not in scope currently!
I am serious about the 100 bucks replacement screen, but, again,
Like I said, It will be like 200 bucks here in India.
That's the problem!
Thanks for your input.
Keep your Streak Safe!
fabiobil said:
May I can make you a little better...
Just take a look at the picture...
Click to expand...
Click to collapse
Hey mate,!
I looked at the pic.
that does not make me feel better!!
I am even more sad, that you have a Smashed-up Streak too!!
I agree my damage is not as bad as yours.
I mean I can still operate the phone and all.
(I dont know if its safe to use it like that?!!, Is it?)
Two questions:
Are you from India (Or any country which does not have good Dell support!)?
What did you do about the damaged screen?
Edit: I was trying to check for the replacement screen from ebay, but, the 100 bucks screen does not ship to India!!!
If any of them does.. Puhleeez, let me know!
Care,
Sony.
@All: Please take care of your streak! , Use it like it is your laptop.!
So I'm a computer engineer, Brazilian, living in UK.
That phone belong to my friend fat ass 150 kilos, he few weeks ago brake the glass in 3 parts while play futebol, 5 days ago he come to me almost crying, he just sit on the phone, he said when felt the phone he lift but 150 kilos huge fat ass you can imagine.
I see on ebay for £80 glass, screen and tools, I'm thinking about buy and change by myself.
On that link http://www.ifixit.com/Teardown/Dell-Streak-Teardown/3512/1 you can see how to open easy, and a quick look on the web can found videos where show what to do.
I think if you can see the screen, still working why not keep using the phone whyle you can ?
That is some funny ****.....fat ass....lol
Call the shop that I have listed in my guide. Maybe they can ship it. I even think they may be from India or email them.
fabiobil said:
So I'm a computer engineer, Brazilian, living in UK.
That phone belong to my friend fat ass 150 kilos,
That story was hilarious! Hands down!
On that link http://www.ifixit.com/Teardown/Dell-Streak-Teardown/3512/1 you can see how to open easy, and a quick look on the web can found videos where show what to do.
Ya, I agree, it is easy indeed! Only question here is about sourcing the screen.
I think if you can see the screen, still working why not keep using the phone whyle you can ?
Click to expand...
Click to collapse
Ok, I think, I asked this too..
Is it safe to use a LCD damaged?
Attaching pic.
and,
Alperin1,
will check with the supplier man!
Thanks!
Sony.
Update: Recovering from the shock..
I know many people who actualy keep using the phone after a crack on screen, if you can touch and it work why not ?
The streak in my possesion I can't see a thing in the screen but still working, I can answer phone calls and make as well, I just need to remember where is the shortcut.
good lucky.
fabiobil said:
I know many people who actualy keep using the phone after a crack on screen, if you can touch and it work why not ?
The streak in my possesion I can't see a thing in the screen but still working, I can answer phone calls and make as well, I just need to remember where is the shortcut.
good lucky.
Click to expand...
Click to collapse
Thanks,
I will have a looky once here at the service center ( when I get time that is!)
BUt, till then, My dear streaky is good enough!
Thanks all!!
Will update on later action.
care,
Sony.
The more I see of these cracked screen reports the more I wonder how long before a class action lawsuit is filed against Dell for this problem. Gorilla Glass be damned.
About what I see already the original case is so week, first problem the streak was droped on the floor from about 1 metre, that was enough to made a smal crack on the glass, so week unfortunately
If anyone wants the email for the shop in the Philly that carries the LCD, please PM me and I will get it for you.
alperin1 said:
If anyone wants the email for the shop in the Philly that carries the LCD, please PM me and I will get it for you.
Click to expand...
Click to collapse
Yep,
This guy has got the mail id for me.
I will update what I do (particularly for those in India, or other parts of world)
Thanks all.
care,
Sony
Man, we should have some Dell guys on the forum..
where they can help us out, you know..
Like,
One guy would say..
Hey Sony,
your Streak LCD broke, I am sorry man,
Meet Jim 2222-0000 and get it replaced for free.
Tell him, Max said hi!
lolz.
I wish!
my brother broke his icd inside the gorilla glass. the glass didnt crack but the lcd did. i hope i can fix it for him lol
Hi fellow Transformer enthusiasts.
So i did an oppsie and accidentally dropped my transformer prime on a brick sidewalk. Poetic case didn't help since the screen was open Gorilla-shmarilla...Shattered like its made out of glass *duh*.
Now finding a replacement seem fruitless. Am i dooooommmmeed? Any tips for me?
Thanks folks!
Go to www.nowinstock.net to find a replacement.
Talk about bricked!
...badum-ch!
Sorry 'bout that, couldn't help myself. Good luck bro!
Buff McBigstuff said:
Go to www.nowinstock.net to find a replacement.
Click to expand...
Click to collapse
Why would breaking the glass mean getting a new one? /facepalm.
@OP try calling asus and asking them how much they charge for a replacement. OR, if its not 30 days from purchase, buy some accidental damage coverage from squaretrade, wait a few days, and then let them deal with it.
i500 said:
Why would breaking the glass mean getting a new one? /facepalm.
@OP try calling asus and asking them how much they charge for a replacement. OR, if its not 30 days from purchase, buy some accidental damage coverage from squaretrade, wait a few days, and then let them deal with it.
Click to expand...
Click to collapse
$400 to repair according to Asus.
chamberc said:
$400 to repair according to Asus.
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Click to collapse
So basically they would be selling you a 'brand new' refurbished tablet...
At least if you had a problem with the unit Asus sent you you could ***** directly to them about it.
I accidentally a whole glass. Is this safe?
Sent from my HTC popout book.
chamberc said:
$400 to repair according to Asus.
Click to expand...
Click to collapse
I paid $399 for it at HHGREGG
darn it.
Thanks
Buff McBigstuff said:
Go to www.nowinstock.net to find a replacement.
Click to expand...
Click to collapse
Cool site... i was hoping to get the digitizer replaced though.. it still sorta works..
Hello all on the xda, hope you're all doing well.
Once again I prove my nooby prowess by bombarding the forums and hopefully asking a question a few others have lingering.
A local seller has a Galaxy SII for sale for £70 as it's got an IMEI bar on it.
If I were to take the S2 and put my logic board in it, would that also transfer the IMEI and my current system of ParanoidAndroid?
I know it sounds like quite a stupid question but the opportunity could be there for me to have what is essentially a brand new S2 in noble black for 70 quid as my screen has been smashed by a blundering drunkard who thought they'd try and bottle me and instead, hit my phone.
Thanks for taking the time to read this and as the weekend fast approaches, may I wish everyone on the forums a good one
Peace out
When you say logic board are you referring to the mother board?
I'm no expert, but the way I see it, if you replace the whole motherboard and all components of that phone with yours, it should work since it sunds similar to replacing a broken screen+digitizer which many have done successfully.
Maybe some of the folks here who know more can give a verdict, but IMO £70 for a brand new unlocked S2, I'd give it a shot.
Good luck! :beer:
Sent from my GT-I9100 using xda app-developers app
Of course it should work.The other way would be to use the screen off of the new one and put it on yours(depends on model colour).
I would also suspect the other phone will have more problems than hes telling you.
Thanks for the responses, I found that the phone was just locked out via a lock pattern haha! Guy sold it but will be getting another for sale soon as he works within a mobile phone industry with Orange (which I'm on) so that's alright how difficult does everyone reckon a complete reshell including screen and digitizer would be? thanks guys
AdeySGSII said:
how difficult does everyone reckon a complete reshell including screen and digitizer would be? thanks guys
Click to expand...
Click to collapse
that would be an expensive affair though
If you can back yourself to do it, it'd be pretty cheap. Many vids on YouTube showing you how to replace the screen and digitizer. Seems fiddly..but worth a try if you know what you're doing. Getting it done professionally would be a tad expensive.
Sent from my GT-I9100 using xda app-developers app
hi, do you know where to buy a working logic board even used? Can't find on ebay
Yeah eBay.
You can try Amazon...
Looks like I'm the first to post about this in the HOX+ section
Had the phone face down after having recently rejected a call, my dad and I heard a tiny sound but didn't think much of it. Later when I picked it up I was in utter shock to find the screen had cracked. The phone is only 1 month or so old and HAS NEVER EVER been dropped.
I gave AT&T a call knowing I'd get no where...and yes, I got no where. So I called HTC and they were super nice. However, they pretty much told me that while screen defects are possible, it's next to never that it's ruled as such by the technician. I sent it in anyway to see what happens.
I really don't have any other options at the moment to getting it repaired as I could not find a single place that sells HOX+ parts. Some have reported HOX parts being cross compatible, but I'm not going to take the phone apart (and risk damaging it) on a "maybe".
In sum, I'm heartbroken and pissed.
And to rub salt into the wound, I'm having to use my wife's old iPhone 3GS in the meantime :crying:
always sad to hear about the death of a beloved phone :crying: Good luck and please keep us informed.
I'm more sorry to hear that u have to use a sorry a** iPhone for the time being
Sent from my HTC One X+ using Tapatalk 2
I'd cry if I had to use an iPhone. Sorry to hear about your phone. I think the one x and + both share the same dimensions so maybe a one x screen will work but the leds will be white not 100% about compatibility so maybe check with HTC
These phones are actually really easy to tear apart! Don't be scared
Best of luck getting your baby working
Sent from my Viper One X+
I would hope that a technician could tell the difference between a defect and impact damage. If it were dropped, there would be some kind of impact mark somwhere, especially considering how hard Gorilla Glass 2 is supposed to be to break. Fingers crossed for you.
Don't feel bad. I just sent mine back to HTC as well. All layers of the screen destroyed but surprisingly the phone still worked so I'm looking at a new digitizer and lcd. I miss her
Sent from my MB860 using xda app-developers app
Thanks guys. Still ticked to no end, and the iPhone 3GS certainly doesn't help. Should have never sold all my ex-Android phones (urgh).
Still no word from HTC. I'm basically torn between forking over $200+ for the repairs if they're not going to repair it under warranty and just selling it as is on eBay. I figure I can get $300, then use the money toward a Nexus 4. It's going to kill me not having LTE, 64GB storage, sharp screen, nor the sexiness that is the HOX+, but I can't spend $200 after just recently spending $250 to buy it. I don't know. Confused
spielnicht said:
Thanks guys. Still ticked to no end, and the iPhone 3GS certainly doesn't help. Should have never sold all my ex-Android phones (urgh).
Still no word from HTC. I'm basically torn between forking over $200+ for the repairs if they're not going to repair it under warranty and just selling it as is on eBay. I figure I can get $300, then use the money toward a Nexus 4. It's going to kill me not having LTE, 64GB storage, sharp screen, nor the sexiness that is the HOX+, but I can't spend $200 after just recently spending $250 to buy it. I don't know. Confused
Click to expand...
Click to collapse
They quoted me at 120 shipped to replace the lcd and digitizer. Your repairs should be much cheaper if all they are replacing is the digitizer.
Sent from my MB860 using xda app-developers app
spielnicht said:
Thanks guys. Still ticked to no end, and the iPhone 3GS certainly doesn't help. Should have never sold all my ex-Android phones (urgh).(
Click to expand...
Click to collapse
Yeah, that's like taking your Mercedes in for service and having them give you a Yugo as a loaner.
Well that's definitely encouraging. I can certainly handle that I read elsewhere it was >$200, but I'll take $120 to get my baby back.
dantegl36 said:
They quoted me at 120 shipped to replace the lcd and digitizer. Your repairs should be much cheaper if all they are replacing is the digitizer.
Click to expand...
Click to collapse
Tell me about it. Aside from the fact I want to bash it against the wall because I can't do half the things I'm used to (I miss Swype SORELY, among everything else), subconsciously I find myself concealing it cause I feel embarrassed for using it.
pazzo02 said:
Yeah, that's like taking your Mercedes in for service and having them give you a Yugo as a loaner.
Click to expand...
Click to collapse
spielnicht said:
Well that's definitely encouraging. I can certainly handle that I read elsewhere it was >$200, but I'll take $120 to get my baby back.
Tell me about it. Aside from the fact I want to bash it against the wall because I can't do half the things I'm used to (I miss Swype SORELY, among everything else), subconsciously I find myself concealing it cause I feel embarrassed for using it.
Click to expand...
Click to collapse
HTC/Futuretel in Canada quoted me $430 for screen + digitizer. I smashed it a few weeks ago, you can find my thread in the q&a section.
I found a company in Vancouver that will do it for $135 so we'll see how that repair goes.
Good luck to you too.
Sorry to hear about yours as well, hope you get it back all sorted. $400 is a lot just for a screen repair,
mfpreach said:
...I found a company in Vancouver that will do it for $135 so we'll see how that repair goes.
Good luck to you too.
Click to expand...
Click to collapse
My status changed to "In Repair" today. Not sure if that means they're going ahead and repairing it under warranty or that they're looking at and will contact me soon with estimate. Wait and see I guess. Keeping my fingers crossed.
It does not mean that. Mine said the same thing the first day and it was explained to me that it means they are taking it apart to diagnosis the extent of condition. My final cost was 200. They claimed they needed to replace the casing as well... I didn't argue it and paid up. You can dispute the charges though.
Sent from my MB860 using xda app-developers app
You're absolutely right. An hour later they sent me a quote with the same thing, $200 for the screen and casing. I called them up and asked as to why the casing needed replacing when only the screen was cracked. They escalated it and someone is going to contact me back. I don't have a problem paying to replace the screen (which I hoped to be around $120), but why should I pay an extra $80 for a casing that was in pristine condition.
dantegl36 said:
It does not mean that. Mine said the same thing the first day and it was explained to me that it means they are taking it apart to diagnosis the extent of condition. My final cost was 200. They claimed they needed to replace the casing as well... I didn't argue it and paid up. You can dispute the charges though.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
spielnicht said:
You're absolutely right. An hour later they sent me a quote with the same thing, $200 for the screen and casing. I called them up and asked as to why the casing needed replacing when only the screen was cracked. They escalated it and someone is going to contact me back. I don't have a problem paying to replace the screen (which I hoped to be around $120), but why should I pay an extra $80 for a casing that was in pristine condition.
Click to expand...
Click to collapse
I totally agree with you. My case was pristine as well. Hard to tell from the pics though but there was no damage done to it. I'm guessing the destroyed it taking the screen out.
Sent from my MB860 using xda app-developers app
---------- Post added at 03:20 PM ---------- Previous post was at 03:05 PM ----------
Just got off the phone with HTC again. They said the 200 does not include the case. That is being thrown in because they probably damaged it when removing the internals. 200 only includes replacing the screen.
Sent from my MB860 using xda app-developers app
After reading your post I just said fuuuuuuuunk it and just went online and approved the repairs and paid for them. I have zero hope that any good is gonna come out of this and I don't want to wait another week (was told up to 10 days) for them to review my case only to come back and tell me they won't cover them. Thought about putting the $200 toward a Nexus 4 (or whatever I got from the selling the HOX+ as is), but I really love my HOX+, even if I miss the Nexus experience.
dantegl36 said:
I totally agree with you. My case was pristine as well. Hard to tell from the pics though but there was no damage done to it. I'm guessing the destroyed it taking the screen out.
Sent from my MB860 using xda app-developers app
---------- Post added at 03:20 PM ---------- Previous post was at 03:05 PM ----------
Just got off the phone with HTC again. They said the 200 does not include the case. That is being thrown in because they probably damaged it when removing the internals. 200 only includes replacing the screen.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
spielnicht said:
After reading your post I just said fuuuuuuuunk it and just went online and approved the repairs and paid for them. I have zero hope that any good is gonna come out of this and I don't want to wait another week (was told up to 10 days) for them to review my case only to come back and tell me they won't cover them. Thought about putting the $200 toward a Nexus 4 (or whatever I got from the selling the HOX+ as is), but I really love my HOX+, even if I miss the Nexus experience.
Click to expand...
Click to collapse
That's exactly where I was at when I made the choice to pay. I just want my baby back haha
Sent from my MB860 using xda app-developers app
spielnicht said:
After reading your post I just said fuuuuuuuunk it and just went online and approved the repairs and paid for them. I have zero hope that any good is gonna come out of this and I don't want to wait another week (was told up to 10 days) for them to review my case only to come back and tell me they won't cover them. Thought about putting the $200 toward a Nexus 4 (or whatever I got from the selling the HOX+ as is), but I really love my HOX+, even if I miss the Nexus experience.
Click to expand...
Click to collapse
Am sorry to hear about your screen. Don't wanna go off topic but stick to the HOX+. I have the nexus 4 as well and it's a good phone and all but the camera and audio experience is awful. If you use your phone with a headset from time to time or take pics the Nexus 4 is ridiculous, I mean really bad.
Thanks for reassuring me I made the right decision then. Good to know about the camera and audio quality.
PinoPano said:
Am sorry to hear about your screen. Don't wanna go off topic but stick to the HOX+. I have the nexus 4 as well and it's a good phone and all but the camera and audio experience is awful. If you use your phone with a headset from time to time or take pics the Nexus 4 is ridiculous, I mean really bad.
Click to expand...
Click to collapse
Got my phone back yesterday from HTC and was surprised to find out that they actually sent me a brand new one instead of repairing my original one. This actually makes me feel a whole lot better about dropping $200.
I'll give :good: for HTC for their quick turnaround and the nice packaging the phone came in.
All in all, I'm just glad to have my [new] HOX+ back.
Hello everyone,
This is my first post here. I have ordered Z Ultra which will be delivered most probably tomorrow. After ordering i read so many complaints about the screen self breaking problem in Xperia Z series and Sony is not covering it in warranty. I am confuse whether to keep the phone or should i return it. Or is there any way to save or protect the screen. Will applying tempered glass protector solve the problem. People has complained screen cracks even after few days of purchase. I am worried about it, dont want to waste my hard earned money
Please suggest guys about the protector.
Thanks in advance.
Sandeep Bharaj
I've owned 4 ultras and never had issue with screen. If you're worried get a cover. As for Sony im not sure if I have issue I buy new device
RealityFails said:
I've owned 4 ultras and never had issue with screen. If you're worried get a cover. As for Sony im not sure if I have issue I buy new device
Click to expand...
Click to collapse
Thanks for the reply..
Well i got the phone.. loving it :thumbup:
I got it insured d very first day just to b at safer side..
Sent from my GT-N7000 using XDA Free mobile app