Too Good to be True... but What is the Scam? - HTC Rezound

There's a guy who is supposedly from a store here in Los Angeles who says he can sell me a new Rezound for $100 even if I'm not eligible for an upgrade yet. I've looked up the store and it exists, I've seen the pics, he said I could go there and I've seen something that says the store has been in business for 22 years or something like that.
Now I saw his listing on Craig's List. I emailed him. His email back had bad grammar and spelling and didn't come across as very professional.
Yes there new. We are a private company for verizon business department so when you upgrade through our sytems you get to keep unlimited data because we offer it if you where not a Verizon grandfathered customer. We can do early upgrades because when you tranfer over to us youe number automatically because eligible by terms and conditions.
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So... what can the scam or the risk be? I'm under contract, bought the phone from Amazon end of last November. What can happen to me? Get slammed with early termination of contract? How would this place stay in business if they do this sort of thing?
I just tried my last hope of reviving my phone and it didn't work, so I need to get another one soon. Been without for 2-3 weeks already. ouchie.

feralicious said:
There's a guy who is supposedly from a store here in Los Angeles who says he can sell me a new Rezound for $100 even if I'm not eligible for an upgrade yet. I've looked up the store and it exists, I've seen the pics, he said I could go there and I've seen something that says the store has been in business for 22 years or something like that.
Now I saw his listing on Craig's List. I emailed him. His email back had bad grammar and spelling and didn't come across as very professional.
So... what can the scam or the risk be? I'm under contract, bought the phone from Amazon end of last November. What can happen to me? Get slammed with early termination of contract? How would this place stay in business if they do this sort of thing?
I just tried my last hope of reviving my phone and it didn't work, so I need to get another one soon. Been without for 2-3 weeks already. ouchie.
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Don't go for it man, for all we know he's just wanting your money.
Sent from my HTC One V using xda app-developers app

cpie20 said:
Don't go for it man, for all we know he's just wanting your money.
Sent from my HTC One V using xda app-developers app
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I know he wants my money. What I'm trying to figure out is what is the risk to me and what can the scam be? The store has been around a long time.

He's going to scam you into getting into a long term contract with added fee's to make up the difference in selling the phone for so cheap..
Stay Away!!!

If it sounds to good to be true, it normally is, stay away and pick up a phone off ebay
Sent from my HTC EVO 3D X515m using xda premium

feralicious said:
I know he wants my money. What I'm trying to figure out is what is the risk to me and what can the scam be? The store has been around a long time.
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It sounds an awful lot like they are selling other contracts somehow. As in you are getting another account that is unlimited data... Or the IMEI on the handset is bad, and if that gets reported you have a brick, if the cops cone asking you about it... Well it happened to me with a computer repair job.
Phones can be cloned too. That happens. They're hacked, can become black listed etc.
Read this
www.scambusters.org/cellphone.html
The mac books were traced to me, and I helped the cops and all was good for me, but scary when they ask HOW you got the device and ask "didn't that seem too good to be true?? Are you dumb?"
Don't do it.
Trust me.
Sent from my SCH-I535 using xda app-developers app

Keep in mind that phones from amazon wireless have their own etc fees
Sent from my HTC Vision using xda app-developers app

Either a child, or a foreign guy.
If it sounds too good to be true, it is 99% of the time a scam.

Common sense 101.. If it's too good to be true it probably is.

Dont do it..reconsider.

When I had Sprint they would call me twice a month with deals to upgrade my phone early, only catch was you had to sign up for another line of service. They wouldn't tell you that till they actually started doing the upgrade.

I'd say go investigate it personally. If it looks good, doesn't require another contract, and the ESN is good (call a VZW store to confirm), then maybe you win. You can always walk away.
......my $.02

rfarrah said:
I'd say go investigate it personally. If it looks good, doesn't require another contract, and the ESN is good (call a VZW store to confirm), then maybe you win. You can always walk away.
......my $.02
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That is true, they can't force you to buy it.

rfarrah said:
I'd say go investigate it personally. If it looks good, doesn't require another contract, and the ESN is good (call a VZW store to confirm), then maybe you win. You can always walk away.
......my $.02
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Yeah, that's what I figure I'll do. Seems that what might happen is my current contract is violated and I would have to pay early termination which would then make it more expensive than just buying a phone.
And I was almost talked down from the ledge...
I'm also going to see if I can strong arm Verizon into giving me a phone under warranty. It's worked for me before with Sprint, although my contract was up and so I could go get another phone free starting an new one with another provider. This time I'm still under contract. Worth a shot though. Trying to decide if it's best to do that with a call or in store.

haha cmon, i guess my word wasn't enough to convince you otherwise?

jayochs said:
haha cmon, i guess my word wasn't enough to convince you otherwise?
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lol. Don't worry, I really do love and respect you.
I mostly wanted to see what people thought could be the scam/risk. I still don't see how a business can survive a good length of time if they are scamming their customers.

feralicious said:
lol. Don't worry, I really do love and respect you.
I mostly wanted to see what people thought could be the scam/risk. I still don't see how a business can survive a good length of time if they are scamming their customers.
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Apple.

jayochs said:
Apple.
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Deny it all you want but they have a few kick ass products and they have the single best marketing of any company ever.
Sent from my Galaxy Nexus

Lmao nice
jayochs said:
Apple.
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Sent from my ADR6425LVW using xda app-developers app

AshtonTS said:
Deny it all you want but they have a few kick ass products and they have the single best marketing of any company ever.
Sent from my Galaxy Nexus
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yet they scam customers by releasing minuscule updates on their phones as a brand new product to force their moronic customers into buying the next one. so again, they're a company that scams morons and is still in business.
the only reason they have the "best marketing of any company ever" (which i won't even go there, because it's simply good marketing in this idiotic country) is because americans are sheep, juvenile and just plain ignorant when it comes to most things.

Related

2 HTC Eris' For Sale

All,
Just got Verizon to upgrade me to the Motorola Droid....So I am selling both of my Eris'. They are both rooted, running TazzFroyo, and one comes with a pink case, the other with a black case. They are both only a couple of months old, have chargers, and the 8GB Memory cards. Looking for $225 for both!! Email me at [email protected]
ttt 10char
ttt
10char
You can get $264 in vzw gift cards for these!!!
55 views and no replies?
Verizon isn't offering that much anymore.
tmason68 said:
Verizon isn't offering that much anymore.
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Just checked Verizon's Trade In website...$132 a piece.
I just checked it they are still offering $132 a phone.....so $264 for both
Last I checked it was $40. Maybe there is demand again for replacements. Why wouldn't you do that? Can't you use those gift cards to pay your Verizon bill?
Long story short.......I dont pay for service, or for phones really
ssgtob1 said:
Long story short.......I dont pay for service, or for phones really
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So why don't you sell them and give the money to your parents since it sounds like they bought them
Sent from my Eris using XDA App
Parents didnt buy them....I have friends in high places at verizon......military discount takes care of pretty much the rest of the bill....thanks for chiming in with your great knowledge though
So this is why my Verizon bill is so high.. free phones for the "high up's" friends. Seems like the right thing to do is to return them or donate them to a battered womens shelter.
$101 each cash (well, check) at http://www.securetradein.com/.
Or, there's not profiting off something you apparently didn't pay for in the first place and doing a good thing for less fortunate fellow servicemembers: http://www.cellphonesforsoldiers.com/
Excuse me if I'm out of line here but why is everyone giving ssgtob1 such a hard way to go for trying to sell his "old" cell phones? Who cares if he got them for free or not? That's his business. I've gotten phones for free in the recent past and ended up selling them. I am in no place to turn down "free" money that is legally obtained. I barely make ends meet as it is.
Don't judge someone you hardly know over the internet, or try to guilt him into doing something that wasn't his idea. I know he doesn't need any help from me, but I just don't understand people's reactions.
Sounds like people are just mad that he got phones for free that he has the opportunity to sell for some $$$ now.
[/soapbox]
Oh, I was in the military a long time ago, FYI.
Yea trying to sell stuff on XDA doesnt work, try and Craigslist and eBay OP....
Falcyn said:
$101 each cash (well, check) at http://www.securetradein.com/.
Or, there's not profiting off something you apparently didn't pay for in the first place and doing a good thing for less fortunate fellow servicemembers: http://www.cellphonesforsoldiers.com/
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Interestingly, the secure trade in page comes up the 2 results for Eris. One is $101 and the other is $58. Given that they are only giving $130something for an Incredible, I would assume the real price is $58.
roirraW "edor" ehT said:
Excuse me if I'm out of line here but why is everyone giving ssgtob1 such a hard way to go for trying to sell his "old" cell phones? Who cares if he got them for free or not? That's his business. I've gotten phones for free in the recent past and ended up selling them. I am in no place to turn down "free" money that is legally obtained. I barely make ends meet as it is.
Don't judge someone you hardly know over the internet, or try to guilt him into doing something that wasn't his idea. I know he doesn't need any help from me, but I just don't understand people's reactions.
Sounds like people are just mad that he got phones for free that he has the opportunity to sell for some $$$ now.
[/soapbox]
Oh, I was in the military a long time ago, FYI.
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I'll second that. The maturity level here is worse than my son's first grade class sometimes.

What to do.....

So I saw DINCs are free right now and i found X's for 79.99. Go for one of those or wait and see what comes out in the next few months....?
56K said:
So I saw DINCs are free right now and i found X's for 49.99. Go for one of those or wait and see what comes out in the next few months....?
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depends on how much patience you have personally id wait, but im waiting til next summer reguardless....
My issue is I don't like to spend over 50 for a phone.
Haha might as well grab an Inc or X then, you won't be bale to get anything better for the money you wanna spend.
Sent from my ERIS using XDA App
They aren't free. They are subsidized by the 2 year contract Verizon makes you sign. You are paying for the phone in installments. Phew...glad I got that off my chest. Carry on.
We know they are not "free", but its better than throwing down 199.
56K said:
We know they are not "free", but its better than throwing down 199.
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im just waitn for 1.5 ghz or 2.0 and 1080 screen res. the price will go down.. its all about patience...something new is always coming out.....
tmason68 said:
They aren't free. They are subsidized by the 2 year contract Verizon makes you sign. You are paying for the phone in installments. Phew...glad I got that off my chest. Carry on.
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Okay, I don't want to come off strong, and this isn't only aimed at you, but I'm tired of seeing posts like this. I understand pointing out the distinction that the phones aren't actually free, but the practicality of the matter is that if you're going to be paying for your phone service whether you upgrade or not, then the phone IS free because it's not costing you any more by upgrading than it is to keep using your old phone. Sure, you're agreeing that you'll be keeping the service for another two years (or pay an early termination fee), but how often do most people switch mobile carriers?
Jeesh.
What you said is absolutely true. If you are going to stay with Verizon anyway, you might as well leverage their NE2 and upgrade deals to get cool phones. I just would like for people to understand that the phones come at a cost. If some great deal comes along where you'd save a bunch of money if you switched, you can't. If you can't afford a smartphone anymore...too bad. You still have to pay for it.
I'll probably mention it again at some point. My apologies in advance.
tmason68 said:
What you said is absolutely true. If you are going to stay with Verizon anyway, you might as well leverage their NE2 and upgrade deals to get cool phones. I just would like for people to understand that the phones come at a cost. If some great deal comes along where you'd save a bunch of money if you switched, you can't. If you can't afford a smartphone anymore...too bad. You still have to pay for it.
I'll probably mention it again at some point. My apologies in advance.
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That's okay! LOL. Thanks for taking my comment in stride.
Actually, there's nothing preventing you from still using some old flip phone and not having the data charges any more, if you decide to change. The contract is only that you keep your phone service. There's no requirement that you keep your level of data plan, or that you even keep using your smart phone at all. You could sell it (they might not like it but they don't actually do anything about it) and use the funds to buy an old flip phone plus have some money left over, unless you keep your old phones (I wouldn't, I'd sell or recycle them for money), then it would be all profit.
Interesting... I was going to buy a Samsung Fascinate from a guy who bought it through Verizon for his kid, and then decided that they didn't really need data. He had already switch out phones. When I ran the ESN it came up bad. So I had him call Verizon and they said he couldn't drop the data plan, so he didn't sell me the plan.
And honestly, that makes sense. Otherwise everyone would grab a $400 phone for some cheap price, then immediately switch to some cheaper phone and sell the expensive one. So I don't think its as simple as you make it sound to drop the data plan.
Hmmm looks like i can only "annual" upgrade at Verizon, if i want the cheap prices i would have to wait till june.
might just get a DInc for 99.99, then do the Verizon trade in on the Eris for 132....or strip it down and use it as a VOIP phone or something for the house.
Do you have the link to the Verizon trade in handy?
tmason68 said:
Interesting... I was going to buy a Samsung Fascinate from a guy who bought it through Verizon for his kid, and then decided that they didn't really need data. He had already switch out phones. When I ran the ESN it came up bad. So I had him call Verizon and they said he couldn't drop the data plan, so he didn't sell me the plan.
And honestly, that makes sense. Otherwise everyone would grab a $400 phone for some cheap price, then immediately switch to some cheaper phone and sell the expensive one. So I don't think its as simple as you make it sound to drop the data plan.
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I've done it twice in the past two months.
tmason68 said:
Do you have the link to the Verizon trade in handy?
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http://www.trade-in.vzw.com/
tmason68 said:
Do you have the link to the Verizon trade in handy?
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56K said:
http://www.trade-in.vzw.com/
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FYI, depending on the phone, sometimes http://wsf4.letstalk.com/flipswap/modelselectionpopup.htm gives much more. I checked one phone a couple months ago and it was more than double on one than the other. And it was vice-versa with a different phone I had. Note that I haven't actually used either service yet, so I can't rate them.
I sold them on eBay for much more $$$!
Checked the Eris on said sight....58 bucks.
roirraW "edor" ehT said:
I've done it twice in the past two months.
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Maybe its one of those things where it depends on who you talk to, or how adamant you are. If you can do really do that, seems like you could really work the system. When phones are brand new to the market, the go for crazy prices.
tmason68 said:
Maybe its one of those things where it depends on who you talk to, or how adamant you are. If you can do really do that, seems like you could really work the system. When phones are brand new to the market, the go for crazy prices.
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I never did anything special or had to say a word to anyone. Shrug!

[GUIDE] 30 day return..NO!! 90 days!!

So here is the deal, I just want everyone to know this because I see it a lot! You have more than 30 days to return your phone, well it works out that way! This is the way it works, and you can verify this with Sprint:
You can return your phone on the 29th day and get the exact same phone, or whatever one you want, you can do this 3 times total! ( I want to clarify this, when you get your phone is 1 time, first exchange is second time, and final exchange would be third time.)
So you can try out the Photon for 30 days, exchange it for the exact same one, or something different? Say you want to try out the SGS2, ok so your 29th day just happens to fall a few days after it releases. Cool, take your Photon in, tell them your not sure if you like it or not, but your wanting to try out the SGS2. Try that one out for 29 days and hey if you like it, keep it or exhange it out for a new one maybe you might have dropped it. Or hey you do like the Photon better, well there you go, get a brand new Photon and welcome back! That would be your last exchange, but it reset your 30 days!
This is real, this is not a scam this can be verified by Sprint, it does help getting a cool guy at the Sprint store, but even so, they have to do it, period!
I just want people to know this, because maybe you do want to give the next best thing a try, so go ahead, get the phone you WANT, not the one your stuck with!
I did this with the Evo3d so I could wait for the Photon release. I know it works first hand, and I have called Sprint just to verify that it works for EVERYONE!
Hope this helps some of you guys and is not too confusing!
-DJ
Two things I would like to ask, 1)Does 29+29+29=90 2) Should/will be there a $35 restocking fee every time an exchange is done?
nunyabiziz said:
Two things I would like to ask, 1)Does 29+29+29=90 2) Should/will be there a $35 restocking fee every time an exchange is done?
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There was not a restocking fee for me at anytime. Unless the Sprint rep is a *oo**(not nice guy) then I wouldn't think there would be. Like I said, helps if you friendly up with the Sprint rep of your choice.
I will let you answer your first question. I hope you would know what I meant by the 90 days.
-DJ
nunyabiziz said:
Two things I would like to ask, 1)Does 29+29+29=90
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really ?? you absolutely had to go there ? I think the op was specific enough w/ his assessment of time for the majority of readers to get the idea, evidently, the idea passed over your head ...
on a different note, my wife traded her evo3D for the nexus S and the douche nozzle charged her the restocking fee.. I told her to wait till I could go w/ her but she was impatient.
YMMV but if they wanna charge me the restocking fee, I might call CS.
nunyabiziz said:
Two things I would like to ask, 1)Does 29+29+29=90 2) Should/will be there a $35 restocking fee every time an exchange is done?
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If it's an upgrade it will b a $35 restocking fee not if its a add a line or new activation
Sent from my MB855 using XDA Premium App
snoopy1e11 said:
If it's an upgrade it will b a $35 restocking fee not if its a add a line or new activation
Sent from my MB855 using XDA Premium App
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a very good friend of mine is the store manager at a (non corp) store and she tells me that it's each store's option/discretion as to whether they charge the restocking fee.
I'm likable and persuasive enough to be able to avoid the fee
newalker91 said:
this is just a way to manipulate the system and piss off sales reps, likely resulting in you not getting service at the store you do this to. No one likes a tool.
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I believe in making friends w/ reps at stores that i patronize.. I also believe the op is condoning the same by the following portion of the op:
Djspinister said:
, it does help getting a cool guy at the Sprint store,
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how would a rep be considered a 'cool guy' ??.. he would attain such status if you and said rep had alot in common.. for example, at the store that I'm speaking of (the one that charge my wife the restocking fee).. I made lots of friends when I told the reps (who had evos) and the techs how to bypass sprint's proxy to alleviate the streaming problems that were encountered.. my nickname up there is 'smart guy'.. see.. it's not necessarily that it's possible to manipulate the system, it's 'how' you manipulate the system.. if you are able to shoot the **** w/ the reps and make decent acquaintances, they are more likely to be a bit lax w/ rules and regulations to help someone out if asked.
this is my experience.. as always YMMV
newalker91 said:
This is 100% true. If you're a friendly person and you try your hardest to work with us, we will in turn work with you and bend rules to make you happy. But just to come in and say "HEY BUDDY YOU HAVE TO LET ME SWAP THIS 3 TIMES, SPRINT SAYS SO! DONT MAKE ME CALL CUSTOMER SERVICE!", then I will gladly dial customer service for you on our landline phone, introduce myself to them and tell them the situation and then listen to them reassure you it's allowed, just so I can repeat my initial response of "Not happening here" and then give you a nice fake smile and ask you to have a nice day.
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if I were the rep in that situation and 'that' guy came into my store, I would do the same thing, only after the fake smile, I'd politely suggest they go outside for a friendly game of 'hide and go fu%% yourself" LMFAO.. I'm in retail and have to deal with the public all the time.. we get 'those' customers on occasion and it really frustrates me that I have to smile and just be 'polite'.. sometimes there's not a big enough baseball bat for their knees
if you tried this in my store id lol all over you.
m&p states that it is 30 days from original purchase or activation date. lmao
newalker91 said:
Not to rain on your parade here, but in many stores, such my current and all previous retailer chains I've worked for, we limit you to one buyer's remorse swap. It's the fault of the customer for not researching more indepth before purchasing a device, but we understand mistakes happen. As such, you may swap models one time within your first 30 day window. Malfunctioning devices we will swap into the same model for, but that's it. You can go extending your 30 day's all you want, but it is up to the retailer, not Sprint, on how we handle the sale of our merchandise. We are only required to give you one buyer's remorse swap. It is way too costly for our companies to go RMA'ing two-three phones per customer just because you feel like it.
As such, this is not a guide, this is just a way to manipulate the system and piss off sales reps, likely resulting in you not getting service at the store you do this to. No one likes a tool.
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It doesn't matter what YOU and your other reps do, by Sprints law, it is completely doable and if a customer requests it, it has to be done. Whether or not you're that (not so nice guy) that we have to go above and beyond is up to you. Like I said, we avoid people like you and talk to the nice reps.
Obviously I don't mean just go in there looking for this, I just meant if you were indecisive about a couple of phones, this is a way you could give them both a try. It's not that I want every Tom, **** and Harry to start doing this every time they upgrade, I just wanted to make people aware of Sprints rules.
Edit: Also, this is where I would make sure I had a rep that would do this for me before I even bought from your store. There are ways to cover your ass.
-DJ
Sent from my MB855 using xda premium
daddymikey1975 said:
I believe in making friends w/ reps at stores that i patronize.. I also believe the op is condoning the same by the following portion of the op:
how would a rep be considered a 'cool guy' ??.. he would attain such status if you and said rep had alot in common.. for example, at the store that I'm speaking of (the one that charge my wife the restocking fee).. I made lots of friends when I told the reps (who had evos) and the techs how to bypass sprint's proxy to alleviate the streaming problems that were encountered.. my nickname up there is 'smart guy'.. see.. it's not necessarily that it's possible to manipulate the system, it's 'how' you manipulate the system.. if you are able to shoot the **** w/ the reps and make decent acquaintances, they are more likely to be a bit lax w/ rules and regulations to help someone out if asked.
this is my experience.. as always YMMV
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This. +1. I knew I would get the uptight sprint reps to respond, but this is what i'm talking about. At least you get it.
Sent from my MB855 using xda premium
Just return and reset upgrade, then purchase again....simple
Sent from my MB855 using XDA App
newalker91 said:
This is 100% true. If you're a friendly person and you try your hardest to work with us, we will in turn work with you and bend rules to make you happy. But just to come in and say "HEY BUDDY YOU HAVE TO LET ME SWAP THIS 3 TIMES, SPRINT SAYS SO! DONT MAKE ME CALL CUSTOMER SERVICE!", then I will gladly dial customer service for you on our landline phone, introduce myself to them and tell them the situation and then listen to them reassure you it's allowed, just so I can repeat my initial response of "Not happening here" and then give you a nice fake smile and ask you to have a nice day.
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I would hope this is what you would do, this is not at all how I meant it. I am not trying to have people go piss off reps, once again I am just giving information on the laws and limits of Sprint. I am not condoning a mass phone return from all of Sprints customers.
For instance, if I had just got my Photon, and then the SGS2 came out and I wanted to give that one a fair shot, this is something I would use that for, as I thought I explained that quite well. My bad.
-DJ
Sent from my MB855 using xda premium
I would like to reiterate that M&P specifically states that 30 day exchange/returns go off the inital purchase/activation date. Any corporate store will be able to search this in RSP and find the information.
If you visit an authorized dealer you may find some different results.
newalker91 said:
"Nice reps" huh? Funny enough that I've been recognized at the district level every month for top customer satisfaction scores on both phone repair and sales. I just don't let people like you walk all over reps and manipulate the system, which forces Sprint to tighten their reins and make it more difficult on the honest customers. You can't argue policy with someone who has to enforce it daily, resetting your 30 days is a manipulation of an extended courtesy option given originally only by retention to solve major customer satisfaction issues. It's not for every joe-schmo to take advantage of.
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You can spout off at me as much as you want bro, the fact is, is it's completely legal. Be mad, go cry to your manager I don't care, the guy I go through at Sprint doesn't have one bit of a problem with it. It's completely legal.
And guess what else, because the guy at my Sprint store did this, I have brought him over 60 people from competitors. Just think, if you weren't so anal, you might have got someone just as bad as me that walks all over reps and gives them as much commission as he could ever get from just one terrible guy like me.
Who gets to vote for you? I think they were rigged! Lol Chill dude, it's not a bad thing. You don't even know me, I bet we'd get along just fine, and I bet you would have hooked me up the same way if it was your store. You know why? Cuz we both have this in common! This being xda.
-DJ
Sent from my MB855 using xda premium
newalker91 said:
I'm not trying to be hostile towards you, but people in this forum will read this thread and take advantage of such knowledge. Stuff like this gets people fired when a pissy customer starts yelling in they give in and do it without permission from management.
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So get permission. Don't be an idiot, I wouldn't do it either if I didn't have permission, I'm not stupid. You guys are completely over reacting. I mean I thought common sense was free. Jesus.
This is what happens when someone tries to help the community. No wonder it's quiet in here.
At my store I deal directly with the manager, period. I don't deal with pawns. Mainly because you're going to get this answer every time, "Let me ask my manager"....
-DJ
Sent from my MB855 using xda premium
newalker91 said:
Not to rain on your parade here, but in many stores, such my current and all previous retailer chains I've worked for, we limit you to one buyer's remorse swap. It's the fault of the customer for not researching more indepth before purchasing a device, but we understand mistakes happen. As such, you may swap models one time within your first 30 day window. Malfunctioning devices we will swap into the same model for, but that's it. You can go extending your 30 day's all you want, but it is up to the retailer, not Sprint, on how we handle the sale of our merchandise. We are only required to give you one buyer's remorse swap. It is way too costly for our companies to go RMA'ing two-three phones per customer just because you feel like it.
As such, this is not a guide, this is just a way to manipulate the system and piss off sales reps, likely resulting in you not getting service at the store you do this to. No one likes a tool.
Click to expand...
Click to collapse
Whats wrong with a paying customer trying out the merchandise before he commits to such a large purchase? How can we research a product that just came out and truly get an unbiased opinion? Buyers remorse or not, these manufactures always tell you the pro's to their products and never the cons. I've gone through 3 phones to finally get the one that works good for me. I'm not manipulating the system, just trying to exercise my right as a consumer. A small price to pay for a multi-billion dollar company that should adopt a "spare no expense" type mentality against this economy and its competitors.
xxxicu812 said:
Whats wrong with a paying customer trying out the merchandise before he commits to such a large purchase? How can we research a product that just came out and truly get an unbiased opinion? Buyers remorse or not, these manufactures always tell you the pro's to their products and never the cons. I've gone through 3 phones to finally get the one that works good for me. I'm not manipulating the system, just trying to exercise my right as a consumer. A small price to pay for a multi-billion dollar company that should adopt a "spare no expense" type mentality against this economy and its competitors.
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Click to collapse
Amen brother, amen! I know there's more of you! Lol
-DJ
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newalker91 said:
That's all fine and well if you want to do your business at corporate, but many of us aren't Sprint for the most part. We sell and represent Sprint, sure, but that's it. Our company assets are extremely finite and exchanging massive amounts of product for customers would not only cost us a substantial amount but it would also risk us losing our right to sell Sprint. Sprint and the manufacturers impose a set maximum number of product that we may return to them via RMA, and every exchange results in an RMA. This number is surprisingly small, and we get charged back for every item that we have to return. Justify your exchanges as you will, but I hold nothing against we third party retailers for denying you anything beyond one exchange. If we order 50 phones in a shipment, and 10 customers exchange their phone twice under buyer's remorse, that's 20 phones we're sending back, 10 sold, and 20 remaining for other customers. So out of 50 phones we purchased, we're only getting paid for 30 of them.
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Click to collapse
I see what you mean there, but it was that third party store that should have read the fine print pertaining to sprints rules to the customer. So next time order more phones! Jk. But I mean said store should know about how Sprint works, shouldn't they?
And by the way the one I go to is a third party store.
-DJ
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newalker91 said:
This is why I've explained and as [email protected] has said, the 30 day reset isn't a policy. It's a customer courtesy option. Your contract and our M&P both state that the customer has a 30 day satisfaction guarantee in which they may exchange under buyer's remorse or for manufacturer's defects. Being third party we do a lot of things to bend rules for customers but we avoid the ones that can put us out of business. Sprint doesn't like to pay any of us as it is, we all work for minimum wage at my store and average $400 commission per month with no overtime and no holiday pay. I'd say the amount we do for customers versus what corporate reps do, especially considering the difference in pay (our average W2's are about 15,000/year after taxes, corporate sales get roughly 35,000/year after taxes) is pretty dramatic. You can't blame us for protecting our companies.
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Click to collapse
I don't mean to sound stupid, but when you say 3rd party store, do you mean like a Best Buy, Radio Shack, etc? I totally understand how this would hurt you, on the other hand I also agree that if Sprint has this, they do. Is it possible that if a customer came into your store (having already exchanged once) that you could redirect them to a corporate Sprint store? I'm not sure how it works. I know I originally bought the Photon at a Sprint store, took it back (it started having probs right after the 1st OTA), the db at the store charged me the $35 restock fee, didn't even bother to turn my old phone back on (I had to call in and have it reactivated), and I was gonna wait and get the GS II, but after the announcement I got another Photon (this time from BB, and saved $100 in the process).

What would you do...if you suspect someone stealing?

Ok.....heres the deal. About 3 weeks ago i saw a ad on craigslist about a epic touch for sale. I use Textplus App when I text someone on Craigslist...but anyways, i texted the person to inquire about the phone.. He said he was a manager at the Sprint Kiosk in the mall down the street from my job. He said that he was selling the phone for $500. I was like, thats full price. So I declined and took my business elsewhere.
About a week later i see an add in Craigslist from the same person, this time selling a iphone 4. I use my sister's phone to send the guy a text about the iphone 4. Again he says its brand new and still in its wrappings and he's selling it for $400. I passed again...
So last Friday, i see another ad on Craigslist for a Epic Touch, brand new and sealed. I make contact with the person, via regular text. Its the same person as before. He tells me that he's selling the Touch for $500 or willing to trade it for a good computer.
I offered him a laptop or two phones. He accepted the offer but after a couple hours, i contacted him to let him know i had to think about it.
Yesterday he texted me and now says he has a brand new Iphone 4s, wrapped and seal and that he can get me any color i want. He told me he'll sale it to me for $650 or my laptop, one of my phones plus $150...i said, hell no. Thats too much to give away. I then tried to call his bluff. I told him to text me a copy of the receipt showing he paid $650+ for the phone. He said that he didnt have a receipt and that it was a direct ship to his job (the sprint kiosk). He said that the order receipt doesnt have his name nor a price on it. I then told him that i noticed that he was selling a new phone almost every week and selling them for full retail. He claimed that he has a family plan and that since he's a sprint employee, he gets phones for the 2 year price.
My guess is that he's stealing the phones and then selling them. I find it strange that someone has a different high end phone every week and brand new at that.
What do you all guess?
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plmiller0905 said:
What do you all guess?
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Click to expand...
Click to collapse
I honestly think he stealing them, because I use to work for corporate Sprint and nowhere would I be able to get so many phones that quick, and people from KIOSK usually steal stuff I met this one guy who was selling batteries their lol
plmiller0905 said:
Ok.....heres the deal. About 3 weeks ago i saw a ad on craigslist about a epic touch for sale. I use Textplus App when I text someone on Craigslist...but anyways, i texted the person to inquire about the phone.. He said he was a manager at the Sprint Kiosk in the mall down the street from my job. He said that he was selling the phone for $500. I was like, thats full price. So I declined and took my business elsewhere.
About a week later i see an add in Craigslist from the same person, this time selling a iphone 4. I use my sister's phone to send the guy a text about the iphone 4. Again he says its brand new and still in its wrappings and he's selling it for $400. I passed again...
So last Friday, i see another ad on Craigslist for a Epic Touch, brand new and sealed. I make contact with the person, via regular text. Its the same person as before. He tells me that he's selling the Touch for $500 or willing to trade it for a good computer.
I offered him a laptop or two phones. He accepted the offer but after a couple hours, i contacted him to let him know i had to think about it.
Yesterday he texted me and now says he has a brand new Iphone 4s, wrapped and seal and that he can get me any color i want. He told me he'll sale it to me for $650 or my laptop, one of my phones plus $150...i said, hell no. Thats too much to give away. I then tried to call his bluff. I told him to text me a copy of the receipt showing he paid $650+ for the phone. He said that he didnt have a receipt and that it was a direct ship to his job (the sprint kiosk). He said that the order receipt doesnt have his name nor a price on it. I then told him that i noticed that he was selling a new phone almost every week and selling them for full retail. He claimed that he has a family plan and that since he's a sprint employee, he gets phones for the 2 year price.
My guess is that he's stealing the phones and then selling them. I find it strange that someone has a different high end phone every week and brand new at that.
What do you all guess?
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Click to expand...
Click to collapse
I'd say if your worried about it then make a call to Sprint and report what info you have. Then it will be up to them to look into it. If they don't, you did your part and Sprint can only blame themselves.
if it's a corporate kiosk he could get fired for that whether he bought them legitimately or not. our employment agreement says we can't sell phones at all as it's a conflict of interest since you would be competing with the company you work for. most of the kiosks that are left are 3rd party but i'm sure they have a similar agreement
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My good buddy works for sprint corp store...he gets brand new phones all the time
Its called a sales spiff..lol
I doubt the guy is stealing...
If u buy something from craigslist ask if its stolen ..and get a bill of sale...after that ur just being nosiey
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asrielx1 said:
if it's a corporate kiosk he could get fired for that whether he bought them legitimately or not. our employment agreement says we can't sell phones at all as it's a conflict of interest since you would be competing with the company you work for. most of the kiosks that are left are 3rd party but i'm sure they have a similar agreement
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Click to expand...
Click to collapse
I see people on craigslist advertising phones all the time for cheap but when you click on it its salesmen advertising you to their stores. in my company this is not allowed you will get fired even though they aren't stealing its something we arent allowed to do
lucidvtec said:
My good buddy works for sprint corp store...he gets brand new phones all the time
Its called a sales spiff..lol
I doubt the guy is stealing...
If u buy something from craigslist ask if its stolen ..and get a bill of sale...after that ur just being nosiey
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Click to expand...
Click to collapse
I asked him for a receipt or something with his name on it..
But he blew me off and just said forget it.
Idk...maybe I'm looking to hard into the matter...m
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Maybe you are but eventually he will get caught if he is doing wrong. There is something called doing inventory we have fired several people due to doing inventory checks on phones and they wouldn't stop knowing we do this until they get caught
Dammit, you are one to speak. I see you selling a new phone every week in the Marketplace. Lol
Admittedly you are not selling bnib new phones but still......
whatsitsnamenow said:
Dammit, you are one to speak. I see you selling a new phone every week. Lol
Admittedly you are not selling new phones but still......
Click to expand...
Click to collapse
Lol...I get my phones off Craigslist or from making deals off the Marketplace.
I don't sell a NEW phone every week....maybe a used one, but definately not a new one....lol.
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if youre going to accuse someone of stealing you better be sure they are. it sounds like you do not have any real evidence to prove that he is.
Still sounds fishy.
I would give what info I had, the links on craigslist, and let Sprint or the 3rd party store take care of it themselves. Let them do the investigating.
liljester said:
if youre going to accuse someone of stealing you better be sure they are. it sounds like you do not have any real evidence to prove that he is.
Click to expand...
Click to collapse
I know..
I'm basically just going off of speculation and assumption. But all in all, it just doesn't sound right....selling high end phones every week, brand new, can't produce a receipt...then says it was a direct order to his job....(the spirit kiosk)....sounds fishy..
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I would still call Sprint and have them transfer you to the right department and have them investigate, try HR - Human Resources. BE SURE TO CALL AND HAVE THEM INVESTIGATE!!! Ask if they can call you back and let you know what the story is. Good luck!!! Make sure to call, because this will make prices go up if he is stealing!!!
What do you mean prices will go up?
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If I had no proof nor proof of harm being done to anyone....... I would move on, mind my own business and worry about whats going on in my own back yard!
If you were getting those phones much cheaper from him, I am sure this thread wouldn't exist right now.
What about I fly to Wisconson and go to the store with you? I bet you get a free Photon. I'm 5'8" and only 145Lbs, Piss me off and I will clear a bar!!! (Seriously, I did not have a Sprint bill for like 5 months. I gave them he**)
naturecannon said:
If I had no proof nor proof of harm being done to anyone....... I would move on, mind my own business and worry about whats going on in my own back yard!
If you were getting those phones much cheaper from him, I am sure this thread wouldn't exist right now.
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Click to collapse
First off bro, don't mean sound rude or anything cause that ain't me...but if something doesn't seem right to a person, they normally stay away...no matter how good the deal may be. I definitely don't need the police knocking at my door saying I received stolen property or sprint contacting me telling me the phone I have was stolen....
Also, remember he texted me this past time about the iphone...I didn't contact him. In addition, I don't think i NEED cold hard evidence...this isn't "The Peoples Court"...lol. But I do feel that maybe Sprint or whomever should look into the matter...
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dsims7_2000 said:
What about I fly to Wisconson and go to the store with you? I bet you get a free Photon. I'm 5'8" and only 145Lbs, Piss me off and I will clear a bar!!! (Seriously, I did not have a Sprint bill for like 5 months. I gave them he**)
Click to expand...
Click to collapse
Lol...come on up...lol
5 months..what happened?
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I'm going to be honest here. I used to work for tmo in the past and I sold phones on Craigslist, **** ton of them. I was the #1 rep in my district for a very long time and I had new devices falling out of my ass lol. I won so many phones from HTC, moto, Nokia, Samsung, blackberry etc I didn't know what to do with them. Before tmo changed up everything I think I won 2 or 3 phones a month. They said we couldn't sell them but what the hell else were I supposed to do with all these smartphones? Was I wrong? probably. Did I care? Ehh not really I was young and just saw this $_$. The moral of the story is either hes winning them in contest/drawings or has stealing them and others are in on it. I wouldn't get involved though let sprint etc catch em!

So I think I got swindled by AT&T...

Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
EDIT/UPDATE: This was an authorized dealer, not an AT&T corporate store. I honestly did not know they were different - they look exactly the same. Either way, I got a refund, and was allowed to keep the phone even though I canceled service immediately. I went back to T-Mobile as they were always pretty awesome (just the coverage in rural areas is still going to burn).
Have you called anyone at AT&T to verify your suspicion?
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ANIMATE at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
Click to expand...
Click to collapse
Yea, you got taken to the cleaners on that one.
Your only option of getting out of the contract is to return the device and cancel service before the trial period ends. That means porting out to save your number if you came from T-Mobile with the line.
As far as getting your old device back... well, good luck:cyclops:
Was it unethical by AT&T, yes.
However, you were a bit gullible there, the portion of trading in your phone was a HUGE red flag:silly:
You never get an AT&T device subsidized without ending up in contract, period.
The point made about even exchange is simply mute.. When taking advantage of the trade in, you only get trade in value, not the $600+ MSRP. And the trade in value 'may' have cancelled out the AT&T branded device, however, you still got taken to the cleaners on this deal.
The sales people in stores get paid by signing up people to contracts. I don't think it was At&t as a whole that screwed you but that particular salesperson F'd you good to get paid.
Just check your paperwork and make sure you didn't sign anything showing a contract. Your best bet is to raise holy hell in the store with the manager and single out this salesperson. If that doesn't work move on to corporate. Good luck.
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
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CraigP17 said:
You didn't get swindled. If they gave you a device at a
The only thing I signed was a touchpad thing asking permission to port my number. The guy said they waved my activation fee because I brought my own phone.
Click to expand...
Click to collapse
Now you say you were animate about bot signing up for a contract. Does that mean you informed the sales rep that you weren't interested in a contract? If so then yes, the sales rep screwed you hard for not explaining that you would be entering a 2 year agreement if you traded for the black one.
However, you should have asked more questions about the deal to get a better understanding. But it does sound like the guy was trying to get you on a contract without you knowing, seeing that he tricked you into it by offering a simple color change.
If this was less than 14 days ago go into the store and raise hell on earth, you will garuanteed be able to return the phone. As for getting your old phone back, I'm sure you signed something about it saying all trade ins are final. If it's been over 14 days....good luck. Trying to return a phone after that to AT&T is near impossible..good luck!
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Jeez , at worst you could have sold your tmobile one for like $450 and bought the black one on contract for $199 like normal.
ATT def screwed you on this one.
psufan5 said:
Ok about a month ago, I wanted to switch from T-Mobile because the rural coverage was pretty garbage. Edge speed was so slow, it would not load a single page.
I walked into the AT&T store with my unlocked HTC One, and wanted to sign up for service. At first they were cool with it, and then the balked... "If you trade in this phone and pay an additional $26, you can have the black one which is guaranteed to work on this network". Now, I was ADAMANT at the time about not signing a 2 year contract. I brought my own phone, so there was NO REASON to sign up. At no point did he indicate that I was required to sign up for a 2 year contract to receive this black phone, when I just traded in the exact same phone in perfect condition which was only 2 weeks old.
After I got my first bill, I was on the website checking out my features. It says I am eligible for upgrade in 2015... meaning, I am on a 2 year agreement. I did NOT want to be on any agreement like this, so I need to know what my options are.
Thanks.
Click to expand...
Click to collapse
Fixed
CraigP17 said:
You didn't get swindled. If they gave you a device at a subsidized priced (which they did) you physically signed a 2 yr agreement. Did you not read what you signed?
I can't say I feel bad for you at all. Common sense.
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Click to expand...
Click to collapse
This! You messed up... Just think. Why would they do that?
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The Project said:
This! You messed up... Just think. Why would they do that?
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Click to expand...
Click to collapse
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
The Project said:
This! You messed up... Just think. Why would they do that?
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Click to expand...
Click to collapse
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
psufan5 said:
Why would THEY do that?! You serious? The lady on the phone at AT&T said this was not a corporate store, and they were commission hungry. Case closed.
Click to expand...
Click to collapse
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
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The Project said:
Everybody knows that when you receive a device at a lower price = conract. You do understand that the contract is what gets them their money back that they lost on the phone.
Do you honestly think they would stay in business if they did what they did for OP every time?
OP ya blew it, don't go blaming that sales rep. He knows he is right, and if you have ever worked in customer service you know that arguing with the customer is a waste of time.
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Click to expand...
Click to collapse
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
psufan5 said:
I won't go blaming the sales rep who was fired for doing this to multiple customers in the last 2 months. Gotcha. Ok buddy You know everything. He was masking a 2 years subsidy with a phone swap, claiming the phones wouldnt work on AT&T. When a sales rep says its a swap and would not require a 2 year contract, you tend to believe him. The phones worked fine on AT&T, and he was just cashing commission checks at the expense of the customers. A few people figured it out in the 14 day return period, but I did not think to look at my bill.
So basically you are wrong
Click to expand...
Click to collapse
You are assuming he was fired. You think he did something wrong, he really didn't. They just want you to feel like a big boy that didn't get tricked bye
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psufan5 said:
The AT&T store admitted guilt to me, however, they said they could do nothing since I am past the 14 day return policy. Basically the guy had me sign a 2 year contract while masking it as a phone SWAP and not a subsidy purchase.
So ya, to the above posters - AT&T was at fault. The credited my account with the value of the phone, minus the 2 year agreement price.
Click to expand...
Click to collapse
Are you saying that even after them admitting guilt, you still ended up with a 2 year contract?
There's a sucker born every minute. OP deserves what he got.
bloodrain954 said:
There's a sucker born every minute. OP deserves what he got.
Click to expand...
Click to collapse
Deserved what I got? Are you retarded?!
psufan5 said:
Deserved what I got? Are you retarded?!
Click to expand...
Click to collapse
Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
megamaster2 said:
Hell no you don't. A phone swap pretty much implies he shouldn't be getting a contract. Why would someone think "oh if I give them my phone for a phone gaurenteed to work on this network, esentially buying it at full price, it's a contract?" Some people here need to not be such jerks about this.
OP, I'm glad they credited your account and you got it sorted out. Good for you
Click to expand...
Click to collapse
Pro-tip: OP might be lying
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