Hp Touchpad - Dropped & won't work - TouchPad General

Hi All,
Unfortunately my young son got his hands on my TP & let it fall.
I am now getting a blank screen with an empty battery-type icon with a question mark inside it (see attached pic please) :crying:
Anybody know what is wrong with it plus what are the hopes of me finding a fix/replacement part etc?
By the way I have tried everything to see if it would work including a hard reset, full battery drain & battery re-charge but still get this Icon.
Any help would be greatly appreciated!

RCO20000 said:
Hi All,
Unfortunately my young son got his hands on my TP & let it fall.
I am now getting a blank screen with an empty battery-type icon with a question mark inside it (see attached pic please) :crying:
Anybody know what is wrong with it plus what are the hopes of me finding a fix/replacement part etc?
By the way I have tried everything to see if it would work including a hard reset, full battery drain & battery re-charge but still get this Icon.
Any help would be greatly appreciated!
Click to expand...
Click to collapse
Doesn't sound good. Here's a few links that might help:
http://forums.webosnation.com/hp-touchpad/310969-battery-icon-w-question-mark-researching.html
http://forums.webosnation.com/hp-to...ery-icon-after-disconnect-w-out-ejecting.html
Seems like there are a lot of various postings about the battery with question mark screen. Most seem to involve batteries that have died, and most involved sending the TP to HP for repair.
Good luck!

If it's not marked and still under warranty send it back to HP. Otherwise it sounds like a connection is broken from being dropped so at the very least you would need to have a look inside and see if it's anything obvious.
What happens when you connect it PC?

typo
Hi. Thanks for help folks.
It is marked ie small piece beside speaker broke off.
I will try and hook up to pc when I get home later ex work and see if it recognises .tp.
I never mentioned its ported with cm9 &I'm afraid to send back to hp (still under warranty) as they will find this out?
Also, I'm in Ireland.

RCO20000 said:
Hi. Thanks for help folks.
It is marked ie small piece beside speaker broke off.
I will try and hook up to pc when I get home later ex work and see if it recognises .tp.
I never mentioned its ported with cm9 &I'm afraid to send back to hp (still under warranty) as they will find this out?
Also, I'm in Ireland.
Click to expand...
Click to collapse
If you can't read any files and it is broken I doubt that they will be able to either which would mean they would send you a refurbished one ie newish. Worst case they find out and send it back unrepaired . I had one that may have had beer spilt over it and when I sent back and asked what was happening they said it was liquid damage and that I would get it back not fixed or a refurb . I got lucky .
Post back here if you can or can't read the file system.

sstar said:
If you can't read any files and it is broken I doubt that they will be able to either which would mean they would send you a refurbished one ie newish. Worst case they find out and send it back unrepaired . I had one that may have had beer spilt over it and when I sent back and asked what was happening they said it was liquid damage and that I would get it back not fixed or a refurb . I got lucky .
Post back here if you can or can't read the file system.
Click to expand...
Click to collapse
ok,
I connected TP to my PC & got the "found new hardware" message & then it searches for quite a while for the drivers - which eventually fails after a long search (see attached pic). I have the novacom, web os & cm7 & cm9 files already on my pc but it failed to find the fore-mentioned drivers?
I also attach a pic of the crack/piece broke off at the lhs speaker (at bottom of TP)
I bought the TP in Argos on 26/8/11 & have a copy of receipt, however I never registered it with HP but I'm sure it is still in the "warranty period"?
Any ideas?

further update.....
Hi again & thanks for your time, patience & help......
I tried it a 2nd time (pressing other volume control button, home button & power) & the same "Found new hardware" message came up, but this time it looked for Palm driver too.
Again it failed to find both drivers - please see attached pic

RCO20000 said:
ok,
I connected TP to my PC & got the "found new hardware" message & then it searches for quite a while for the drivers - which eventually fails after a long search (see attached pic). I have the novacom, web os & cm7 & cm9 files already on my pc but it failed to find the fore-mentioned drivers?
I also attach a pic of the crack/piece broke off at the lhs speaker (at bottom of TP)
I bought the TP in Argos on 26/8/11 & have a copy of receipt, however I never registered it with HP but I'm sure it is still in the "warranty period"?
Any ideas?
Click to expand...
Click to collapse
Well we all know that the tablets suffer from cracks by the speakers , headphone and USB jacks so I am sure this is something that happened ages ago .
With the hp connected to your computer in the start menu type in disc management and when that pops up select it . This will show your c drive and any other drives connected to it ,ie the hp if it can see it .*
What do you see if its just your c drive fine , if it shows the hp as well what is it saying about the partition ?

sstar said:
Well we all know that the tablets suffer from cracks by the speakers , headphone and USB jacks so I am sure this is something that happened ages ago .
With the hp connected to your computer in the start menu type in disc management and when that pops up select it . This will show your c drive and any other drives connected to it ,ie the hp if it can see it .*
What do you see if its just your c drive fine , if it shows the hp as well what is it saying about the partition ?
Click to expand...
Click to collapse
ok,
On my Vista PC, I searched on the start menu both "disc management" & "disk management" & they gave me a load of search results (word & text documents, email messages etc from the C:\ drive) but nothing else i.e. no HP
I'm going to try & send back to HP & if I get a replacement refurb then I will be delighted.
Did you get on to HP in UK/Europe or had you to go through the USA? I don't know which to try etc

RCO20000 said:
ok,
On my Vista PC, I searched on the start menu both "disc management" & "disk management" & they gave me a load of search results (word & text documents, email messages etc from the C:\ drive) but nothing else i.e. no HP
I'm going to try & send back to HP & if I get a replacement refurb then I will be delighted.
Did you get on to HP in UK/Europe or had you to go through the USA? I don't know which to try etc
Click to expand...
Click to collapse
Uk / call centre pm sent .
---------- Post added at 10:52 PM ---------- Previous post was at 10:36 PM ----------
Uk Phone #0207 660 0950 for HP repair/technical support which is the department you need.
Call if you want me talk through how to open disc management.
regards
Saul

sstar said:
Uk / call centre pm sent .
---------- Post added at 10:52 PM ---------- Previous post was at 10:36 PM ----------
Uk Phone #0207 660 0950 for HP repair/technical support which is the department you need.
Call if you want me talk through how to open disc management.
regards
Saul
Click to expand...
Click to collapse
Thanks Saul,
I'm off work tomorrow & will call that number.
Thank you for your advice & help, it's greatly appreciated.

Hi Saul,
HP finally came back to me i.e. they sent me back a reconditioned TP which works beautifully and they also repaired the crack too.
I'm very happy & thank you once again for your help & advice :good:

RCO20000 said:
Hi Saul,
HP finally came back to me i.e. they sent me back a reconditioned TP which works beautifully and they also repaired the crack too.
I'm very happy & thank you once again for your help & advice :good:
Click to expand...
Click to collapse
Great news I am really pleased for you, no crack as you got a reconditioned one which should also give you an extra 3 months warranty , which hopefully you won't need .
All the best :good:

Related

[Q] china phone star a2000

Hi,
I recently bought from a china website a star a2000 but the gps didn't worked so far, all other funcitons works fine but not the gps.
I entered in the factory mode by turning the phone pressing the buttons power + volume up. When I tested the gps I got the message gps failed! (-8).
The problem is that the phone never get the gps fix.
My colleague that bought the same phone bought the same device and when we tested the gps the issue was the same, gps failed! (-8)
We disassembled his device and in the back top of the phone where usually the devices have the gps hardware but there is nothing there.
If someone has faced an issue like this, or found an workaround, please share.
pics
h_t_t_p:_/_/img692.imageshack.us/img692/2783/110526094210.jpg
h_t_t_p:_/_/img577.imageshack.us/img577/8449/img20110530155342.jpg
Regards
You must go outside, and wait aprox. 10 minutes. For me it worked!
Well Cristivsb, looks like you are the luck one that got the hardware inside your phone, mine a2000 so as my friend's a2000 have not gps hardware inside. I did a trip by car and put it in the console of the car with clear view of the sky, it took more than 2 hours to find satellites but nothing, that is the reason why my colleague openned his one and noticed the gps hardware was not there.
Does anyone has the same issue?
Thanks
Sorry to hear that. Can you please tell me, on the back of the phone package, it is written in English or in Chinese?
> aGPS settings > Select Profile = Google (not Nokia)
It depends which maufacturer you got it from. Looks like a lot of these Chinese manufacturers are cutting corners when putting these things together to either save money or to be able to sell them at a lower price.
There are some A2000's with capacitive screens instead of the resistive screens which is stated on the specs. And there are also some with larger capacities.
The GPS on my A2000 seems to work fine, just having some trouble with the wifi (it works, but only when it wants to) and the 3.5mm jack isn't giving stereo output.
A great phone nonetheless.
Do you mind saying where you got the phone from?
Well, I don't think it is good since mine is without god or capacitive screen. But the problem was the dealer, avoid to buy at chinabuye.com they don't care about customer complaints.
I fixed mine by replacing it by HTC Sensation, more expensive but really works.
Sent from my HTC Sensation Z710e using XDA App
I have the same problem!
My phone can't get an GPS fix. I tried it with the A-GPS Nokia server and the A-GPS Google server. I even tried 3rd party software.
Bought it one week ago from ebay, maybe the newer phones come without GPS hardware? I already contacted the seller, waiting for a response.
Star A2000
Hello everyone, i have Star A2000, it works great for me, wifi, gps etc are working... I want to ask is has anyone here know how to improve its performance especially in games? What about custom ROMS? Is it advisable to root this phone? i had read some articles that rooting can improve performance and battery life, can someone tell or teach me how or has someone done rooting A2000? is there a video tutorial about it??
Many thanks...
Nope, i've got a GPS receiver. But it's not very fast! A fake Sirfstar III gps module called: Sirf III. It's working
@jeymund.
I rooted my device today using: "Visionary-R14"
Use the search button on XDA and have fun.
Nope, i've got a GPS receiver. But it's not very fast! A fake Sirfstar III gps module called: Sirf III. It's working
@jeymund.
I rooted my device today using: "Visionary-R14"
Use the search button on XDA and have fun.
EDIT: Ok, here is your link to download visionary: http://www.4shared.com/get/fJ_C7nEx/MoDaCo_Visionary_Plus_r14.html
1. Copy the file to the memory card of your mobile phone.
2. disconnect your phone from the PC.
3. Open file manager on your phone.
4. Go to your file and install it.
5. after installing, go to homecreen and open your menu.
6. Go to settings > applications > Development > and check "USB Debugging"
7. now again, go to homecreen and open your menu.
8. Open the visionary application in your menu.
9. Click on TEMP ROOT NOW and wait.. (Dont do anything)
10 after finishing, wait a few (10) seconds and click: "Attempt Permroot now" Now you'll see a massage. allow root acces, but within 8 seconds. (should take at least 30 sec's, but dont do anything!)
11. After auto-reboot, your phone is rooted.
is your phone also Star A2000? I'm afraid to do rooting because it might bricked the unit, what are the advantages or what have you noticed after you've rooted your A2000?
help plz
Hello, i have a qouestion, i got phone from chine, its look like replica of hTC,
i dont have any sw for him, i canot sync it with my computer because i dont have driver for usb
- i can say only that i have java , it is dual SIM mobile, 3MP kamera, FM, Bluetooth, wifii, touch screen,
on baterry and back case it writen that model is X9, but i search the web and there is no hTC model X9, i tray with chinaphonesuite, and a downloaded many driver but with no succes
so i need help plz, is there someone with similar problem !!!!!!??????
sorry for my bad english
I use Z4 for rooting A2000 and A1000 have had no problems, although some of the Mobile unlce tools (from china) do not see this as root, 99% of tools do like root explorer etc and I have had no problem - my only advice is make sure you always keep recovery or system partition working, never flash recovery then immediately install rom - always test check things out slowly so one partition can fix the other if needed.
Also the only difference between the A2000 and A1000 I know of is the touch screen A2k is resistive and A1k is capactive so the Roms will work on each other as far as I am aware but you need to keep your original kernel as that contains the driver for the touchscreen (the kernel is in the boot.ini file within the rom - so you can usually just swap the boo.ini over)
---------- Post added at 04:51 AM ---------- Previous post was at 04:41 AM ----------
You need to go to a site i am not yet allowed to post a link to, to get software google m44 mobile uncle - use a translator to read about your x9 phone, you will need to create an account (hit use bugmenot.com) as it took me a long time to even manage to log in - you need to open one browser tab translated and one normal (so links can be clicked)
- Can an admin please remove my restrictions, I know I am new - but I know more about these phones than just about any other english speaking person I have met and can offer some supoort, roms and tools for the star a1000, a2000 and maybe shed light on the X8, A3000 and A5000. Thanks
---------- Post added at 05:17 AM ---------- Previous post was at 04:51 AM ----------
Hi guys I have a fix for this - I am currently posting to get my level up before I make a thread covering everything I know on these phones, the roms the recovery, rooting and fixes - keep an eye out!
a2000.......in china.....why I've never heard this device......
http://forum.xda-developers.com/showthread.php?p=18046607#post18046607
improved performance?
i m planning to buy a china android phone. i read a review the A2000 has sluggish performance. does EVERYTHING works? does flashing new rom and other updates can improve its performance.
How can I take the 'Android Phone' cover off?
@ Eduardo Logan:
Please tell me how you were able to get the bottom back cover off. The one with "Android Phone" printed on it. I don't like to use a lot of force trying to pull things like this apart.
I need to take my phone apart because I have shattered the glass plate between touch digitizer and LCD...
{edit}
I found somewhere that my A2000 is similar to the A1000, but with resistive touchscreen.
This video: http://youtu.be/8fu8W3HQtSQ shows how to disassemble the A1000, but also the A2000.
{edit}
Mine also doesn't have a GPS chip, however there is already a reserved parking place for it .
The funny thing is that mine without GPS was actually more expensive than the A2000 with GPS, because the box (and Focalprice) states that it has an AMOLED screen. It really is just an ordinary LCD, so don't get fooled!
Another question: I can't seem to find a way to make a complete NAND backup, which I like to do before I start to play with the wonderful tools of Byteshertz:
http://forum.xda-developers.com/showthread.php?p=18046607#post18046607
I already installed Titanium backup, but it seems to make a backup of the apps. The recovery menu only seems to allow me to restore, but not to save a backup...
How did you guys do it?
BTW: I used z4root to root the phone, which worked flawlessly, the second time...
Thanks in advance,
Hans
Hi,
just wanted to add to this thread
I just got a A2000 phone, paid 111$ USD including shipping to Canada
the screen is resistive, 800x480 (image is very nice, touch is like other resistive so not really the best but very usable once you get the feel for it)
GPS works, locked on position in seconds !
it has an antenna for some kind of TV function but all I get is static, I don't think it works with DVB but not sure
the dual sim function looks likes you have two lines on one phones, you even have separate reception quality meters
the back as a nice little flip stand so you can rest it upright on a table
it came with two batteries 3.7v 1500 mah, you have to remove the battery to change the SIMs or the microsd card which is VERY annoying
for the price it is an excellent phone, especially a business that needs smartphones to every employee

Mic on phone not working. Help please?

Hi.
The mic on my phone has stopped working so no one can here me now during a phone call. I've tried a factory reset and re-installing my current rom checkrom v6. Still the problem is there.
It seems to me to be a hardware problem. My niece dropped my phone onto a dinner plate and got tomato sauce on it. Not a lot but some of it got into the speaker and micro usb port. I cleaned it immediately but looks like it's caused some damage.
Can anyone offer me a solution to this problem.
I'm thinking I'll need to replace the mic on the phone. Can anyone link me to a guide on how to do this? I'll probably replace the usb port as I've had issues with that for ages now.
Thanks
If you are not a person who is able to fix phones and such then I'd advise you to simply send the phone back to your carrier and tell them to fix it. (if you've still got your warranty)
Unlucky :/ Maybe next time don't let your niece near the phone within a 5 mile radius?
Have a good day and good luck with the phone :]
beston94 said:
If you are not a person who is able to fix phones and such then I'd advise you to simply send the phone back to your carrier and tell them to fix it. (if you've still got your warranty)
Unlucky :/ Maybe next time don't let your niece near the phone within a 5 mile radius?
Have a good day and good luck with the phone :]
Click to expand...
Click to collapse
I'm on pay as you go and I bought the phone second hand about 7 month ago so sending it back not really an option.
Just to update, when I turn on the speaker function when in call the mic works fine.
johnbhoyc said:
Can anyone offer me a solution to this problem.
I'm thinking I'll need to replace the mic on the phone. Can anyone link me to a guide on how to do this? I'll probably replace the usb port as I've had issues with that for ages now.
Thanks
Click to expand...
Click to collapse
I believe the part for the USB port will have the lower mic attached anyways. I think you're looking for part number GH59-10949A. You can find service manuals for various Samsung phones on www.samfirmware.com. But you'll need to register on that site (it's free) to download them. Passwords on the archive files are "samfirmware.com".
johnbhoyc said:
I'm on pay as you go and I bought the phone second hand about 7 month ago so sending it back not really an option.
Just to update, when I turn on the speaker function when in call the mic works fine.
Click to expand...
Click to collapse
That's because the speakerphone function uses the top mic, not the bottom mic.
ctomgee said:
I believe the part for the USB port will have the lower mic attached anyways. I think you're looking for part number GH59-10949A. You can find service manuals for various Samsung phones on www.samfirmware.com. But you'll need to register on that site (it's free) to download them. Passwords on the archive files are "samfirmware.com".
That's because the speakerphone function uses the top mic, not the bottom mic.
Click to expand...
Click to collapse
Thanks for your reply Very helpfull.
Can anyone recommend somewhere to buy the usb port. Preferably UK based for speedy delivery.
Thanks
Got part delivered and fitted it today. Everything working fine now. USB problem I've
Got part delivered and fitted it today. Everything working fine now. USB problem I've been having for a while fixed as well.
Only problem I encountered was one of the screw heads was worn away. Had to drill it out but got their in the end.
Thanks for your help folks
johnbhoyc said:
Got part delivered and fitted it today. Everything working fine now. USB problem I've been having for a while fixed as well.
Only problem I encountered was one of the screw heads was worn away. Had to drill it out but got their in the end.
Thanks for your help folks
Click to expand...
Click to collapse
Glad you got it worked out.
If you're interested, to help with protecting my USB port, I ordered some of these. They come 3 covers per order.
(I am in no way affiliated with this company...)
I decided it was prudent after reading all the horror stories on the forums about USB ports failing/overvoltage warnings/computers not detecting/chargers not registering.

[Q] Ideas on how to root Telechips TCC8925 with no USB OTG

I purchased an Enco B046 Android-powered head unit for my car, and there are some things I'd love to be able to fix, if I could somehow acquire root access. Most importantly, the GPS functionality. Here's what I know about it:
1. It's a Telechips TCC8925
2. It only has one USB port (Female-A), and it appears to be Host-only. Hooking up a Male-A to Male-A cable between it and a PC, the PC doesn't detect anything on the other end. Hooking up an OTG cable between it and another Android device, the Enco B046 tries to mount the other Android as mass storage..
3. It's running ICS (4.0.4)
4. There's no pinout on the board for another USB port, nor any other pins that are giving +5vdc
5. It does have an SD slot and a card in it. It mounts and works fine.
It's relatively similar in size and form to this:
http://www.slatedroid.com/topic/36988-cx-01-cortex-a5/
Since I can't connect to it via USB and control it with ADB, that eliminates all of the ways to root the device that I have come across.
The most important thing that I need to do is to update the framework.jar, as it suffers from an incorrect GetSpeed function that throws off pretty much every GPS application. It's calculating my land speed at 1.852% of the actual speed. I have fixed the error, and repackaged the framework.jar, but to updated it, alas, I need root access.
It's a shot in the dark, but without some sort of physical connectivity, I'm at a loss. Does anyone have any ideas how I might acquire root on this thing, via software only? Or other ideas as to how I might be able to connect to it?
Thanks!
After further examination, the board has one button on it. If I hold it down during bootup, it goes to a black screen, but a red LED light stays on solid on the board. Generally, that light flashes. I'm wondering if that button doesn't enable FWDN, or Fastboot mode. Maybe that's the ticket.
Hi my friend! Any news?
mpaulonic said:
Hi my friend! Any news?
Click to expand...
Click to collapse
No news yet. I do think I've figured out how to get into FWDN mode, so I should be able to take a complete backup of the NAND, etc. That doesn't do me a whole lot of good, though, since I don't think you can inject something into an FWDN image.
I suppose I could try to recompile it completely from source, but I'm not sure what all drivers are compiled into the current system, and have no experience doing anything of that nature with Android before.
I wish there were a magic "root" apk I could install, and be done with it!
derpderpy said:
No news yet. I do think I've figured out how to get into FWDN mode, so I should be able to take a complete backup of the NAND, etc. That doesn't do me a whole lot of good, though, since I don't think you can inject something into an FWDN image.
I suppose I could try to recompile it completely from source, but I'm not sure what all drivers are compiled into the current system, and have no experience doing anything of that nature with Android before.
I wish there were a magic "root" apk I could install, and be done with it!
Click to expand...
Click to collapse
As usual if we push hard enough and make enough noise on the forums we'll get there, if Charles has to refund every paypal customer because the GPS is crap....he'll find a way to get us root, it's as simple as that
Found this, I don't know if it can help but perhaps the guys who are playing with it can help you....
http://www.cnx-software.com/tag/telechips/
I think the button on the board may actually put it into FWDN mode, but the USB port configuration doesn't seem to allow the board to act in Device-Mode in any way. If you power it on while holding down the button, it seems to do something. The screen shows "NO SIGNAL" which is what would happen if it goes into FWDN mode. But, I can't get anything to communicate with it. It doesn't show up in device manager at all, on multiple PCs.
Looks like for now, our only hope is for someone to create an APK that somehow magically roots the thing. I'll go ahead and hold my breath.
Also Searching
I am also searching for an answer to this one as i have the same issue.
Got it! follow this link and use the package and instructions provided
http://goo.gl/uAJvg
Booyeah!
Yeah, but does it work on our 8925 ? It is said t work on earlier models but not on this one....
Did you test it ?
Thanks
jchuillier said:
Yeah, but does it work on our 8925 ? It is said t work on earlier models but not on this one....
Did you test it ?
Thanks
Click to expand...
Click to collapse
Sure did just rooted my car stereo... had to update the Superuser app and a few others...... next task is to figure out what tweaks to build.prop i need to get all apps in play store.... especially the google apps.
FYI - after applying the update the screen flickered on the boot up. I reset the device (power cycled via the reset button) and then powered it back on and all is good!
I may be able to post some screen shots in a little bit if you like.....
Car stereo..... as in Enco B046 ?
Screenshots.......Enjoy
jchuillier said:
Car stereo..... as in Enco B046 ?
Click to expand...
Click to collapse
This is the one I bought.....
http://goo.gl/fvfyq
attached is a picture of the Android Board inside the device.
WHOA!!! That bad boy is $800 now I only payed $378 shipped
For which car was it ? Because 800 is a bit expensive, we're at 450-500 for a BMW unit, look at www.szenco.com
Thanks a lot for the link anyway, I'll try that tonight....
---------- Post added at 05:04 PM ---------- Previous post was at 05:01 PM ----------
Well, because of you it can be rooted now so the price went up the ceiling
I bought it to use in a 2005 Ford F-150
If you can pay for the gas you can pay 800 for the stereo
jchuillier said:
If you can pay for the gas you can pay 800 for the stereo
Click to expand...
Click to collapse
I don't have to... I already have mine
swjpilot said:
Sure did just rooted my car stereo... had to update the Superuser app and a few others...... next task is to figure out what tweaks to build.prop i need to get all apps in play store.... especially the google apps.
FYI - after applying the update the screen flickered on the boot up. I reset the device (power cycled via the reset button) and then powered it back on and all is good!
I may be able to post some screen shots in a little bit if you like.....
Click to expand...
Click to collapse
This is awesome, thank you very much! Going to try it tonight.
Any luck with build.prop?
Have you guys experienced of the following problems(before rooting)?
-SD Card error message(not related to external microsd)
-Some apps installs but then give a "no sd card present" error
-Google Nav: works for a short while then all you get is "searching for GPS"

[Q] Motorola ET1 android locked

So I got this Motorola ET1 tablet that my company was going to throw away to recycling because we are moving.
The problem is that this is an enterprise tablet and its locked with android 2.3.4 Gingerbread. I cant upgrade it and it doesnt even have google play so I cant install anything
Do you guys know how could I upgrade it to a more recent version of Android? Or at least how could I install a program to watch movies? Right now I cant play any of them
Thanks
cannones said:
So I got this Motorola ET1 tablet that my company was going to throw away to recycling because we are moving.
The problem is that this is an enterprise tablet and its locked with android 2.3.4 Gingerbread. I cant upgrade it and it doesnt even have google play so I cant install anything
Do you guys know how could I upgrade it to a more recent version of Android? Or at least how could I install a program to watch movies? Right now I cant play any of them
Thanks
Click to expand...
Click to collapse
Sadly I have been working this too. Much to my extreme dismay Motorola will not give up the OS update without a service agreement. As far as the installation what I have done is just sideload everything that needs to be put on there. I was hoping some kinda of leak or something would have come to light but, no devs ever touched it.
Manwthgun said:
Sadly I have been working this too. Much to my extreme dismay Motorola will not give up the OS update without a service agreement. As far as the installation what I have done is just sideload everything that needs to be put on there. I was hoping some kinda of leak or something would have come to light but, no devs ever touched it.
Click to expand...
Click to collapse
were you able to get a regular charger for the tablet? So far the only thing we have is this big craddle that charges 6 tablets at the same time but I cant use that
We have a fleet of these set up with several different configurations. I quick google search brought up a page called bar code discount dot com that has most of the same stuff we use (but this forum will not let me post links). I have worked with the usb cable charger, the single tablet dock, the 4 tablet dock, and the 4 extra battery dock.
For the cable, you need a charging brick, I think item PWRS-14000-148R. The cable we have look like item 25-153149-01R. The brick plugs into the cable a few inches from the USB connector. The USB connector need not be plugged into anything, but can be used in flashing the rom from a computer (or you can do that from a micro-sd).
The single tablet dock (item DC1000-1000U) uses the same charging brick.
I have not used the above web page nor am I associated with them in any way. But the parts you need are out there.
---------- Post added at 11:28 AM ---------- Previous post was at 11:19 AM ----------
It is also true that stock, the et1 has a usb port on the top edge. We replace this port with a bar code scanner, but I wounder if that can be used to change it...

Anyone been able to do anything with a Facebook Portal?

Been looking at the Facebook Portal, it's got a USB-C port on the back but according to Facebook's support it's only used "in the factory", so I'm assuming maybe that's something they might use with a flashing tool to reset damaged units. Has anyone messed around with one/found out anything about how it might work? I've noticed that, at least with mine, if I hold down power and the volume up button while it's booting, the screen remains black but the mic light is still on. Thinking this may be some kind of recovery mode perhaps.
Wow, you bought one? I can't imagine.
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jwrezz said:
Wow, you bought one? I can't imagine.
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Click to expand...
Click to collapse
Oh definitely not. Wouldn't be caught dead buying one. XD Was gifted one as an early christmas gift by a friend, but trying to decide if it's something I can do anything with before I maybe... return it and get a better alexa-enabled device. Feeling really bad about that though considering they wanted to use it to communicate.
Ah-ha! Alexa enabled, but what powers it? Is it some open source thing? AOSP even?
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jwrezz said:
Ah-ha! Alexa enabled, but what powers it? Is it some open source thing? AOSP even?
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From what I’ve been able to gather, it’s running on some form of AOSP with a custom Portal skin- haven’t been able to get much more info than that though as the info on the device past what FB has put out publicly is pretty slim. Definitely doesn’t surprise me that it’s an android device though considering that’s just about all FB seems to develop for outside of the web (Oculus Go, Facebook Home, etc.)
Would be really interesting to try using Discord on this device though, and possibly finding a way to disable FB functions. Might make it a good gift then, if not it’s making it really hard to hold onto it.
Edit: This is my source for AOSP, assuming it’s the “Android Open Source Framework” mentioned:
https://techcrunch.com/2018/10/08/facebook-portal/amp/
I got my hands on one (free gift from company) but I'm trying to figure out what to do with it too.
Hello everyone, sorry I am late to the party. It is definitely android. If you run the chromium browser and attempt to open something like a pdf file, chromium will give you an error and ask for download permissions. This error message also gives you a link to the applications settings page from where you get access to some of the settings. No permissions sadly. You can however go in to the battery optimization settings and filter for all apps and get a full list of everything installed. As can be seen in these images on imgur /a/QWqs0pP
Portal USB-C is video out!
casuallynoted said:
Been looking at the Facebook Portal, it's got a USB-C port on the back but according to Facebook's support it's only used "in the factory", so I'm assuming maybe that's something they might use with a flashing tool to reset damaged units. Has anyone messed around with one/found out anything about how it might work? I've noticed that, at least with mine, if I hold down power and the volume up button while it's booting, the screen remains black but the mic light is still on. Thinking this may be some kind of recovery mode perhaps.
Click to expand...
Click to collapse
We're stoked. We've been using the 15 inch Portal in our conference room. Hooked up a usb-c to HDMI adapter, ran it to our conference room 4K television and bam! Absolutely gorgeous.
Works flawlessly as an output, and even audio (as would be expected) is now running through the monitor.
Oh niiiice ! I actually asked facebook portal customer support, and they said nothin could be done with the usb c port ! It really is a shame cuz some people probably want to output to a bigger screen !
I want to try if usb c headphones and microphones will work. I don't have any around though !
I've tested and seen that I can use the port as a usb c PD charger, it charges my macbook pro and oneplus 6
Maybe we can figure out a way to use ADB to get us into the portal ?
---------- Post added at 05:26 PM ---------- Previous post was at 04:51 PM ----------
Oh wait, never mind charging my macbook pro. It does so only intermittently, I should've guessed the power was too low !
So, any luck unlocking the bootloader or even getting ADB out the USB-C ?
casuallynoted said:
Would be really interesting to try using Discord on this device though
Click to expand...
Click to collapse
Is there nothing that's more information greedy you could run? ;p
USB-C to 3.5 mm audio only alternate mode?
Can anyone please test and let me know if a USB-C to 3.5mm analog audio jack also works - for 3.5 mm jack headphones or speaker out? More specifically, an active adapter because a passive one may not work. Such as this one: amazon.com/Tranesca-Headphone-Adapter-Compatible-Google/dp/B07M6Z2KJ4
What I do know from reading this thread is the Facebook Portal's:
- USB-C Video out (DisplayPort Alternate mode) to monitor works along with audio (monitor passthrough)
- It works as a USB-C power delivery charger
But if audio thru DisplayPort works means only audio to 3.5 mm jack will also work?
Interestingly, the official documentation (portalfb.me/2NAdtz1) claims the audio will continue to come from Portal's speakers. But people here claim it is transmitted to the monitor?
the portal burnt due to an electricity hazard overseas.
I just bought the newest Facebook Portal Mini. it comes with a browsers from Facebook. I was able to make a phone call using duo.google.com then the next day.. I lost permission to the camera: it keeps asking me for permissions.
I think they have some kind of firewall that blocks unusual behaviors
SofiaClover1 said:
So, any luck unlocking the bootloader or even getting ADB out the USB-C ?
Click to expand...
Click to collapse
I don't really know how to do those things... But it tried scanning my portal for open ports, no ip adp connection possible. And then, with usb c connected nothing happens with adb. It can't seem to see it !
I tried enabling hidden developpers options by pressing a lot everywhere in the settings, but no luck !
Alrighty, I've got an update for you guys. It seems like FB locked out that PDF trick sadly. However, I found out that if you restart your portal and hold all three buttons down, then plug in the USB-C, it appears as a device named "Qualcomm HS-USB QDLoader 9008 (COM3)". Based on what I've seen on a few threads here, that's a utility for reflashing and backing up device firmware. I believe we may be able to do stuff with this.
I am looking into getting the FB Portal TV. If the party on the other end of the connection is using their smart phone or tablet, does the image I am seeing become altered from wide screen to a vertical image
or does the unit adapt to keep the screen filled without becoming distorted in some way?
casuallynoted said:
Alrighty, I've got an update for you guys. It seems like FB locked out that PDF trick sadly. However, I found out that if you restart your portal and hold all three buttons down, then plug in the USB-C, it appears as a device named "Qualcomm HS-USB QDLoader 9008 (COM3)". Based on what I've seen on a few threads here, that's a utility for reflashing and backing up device firmware. I believe we may be able to do stuff with this.
Click to expand...
Click to collapse
Have you been able to find out anything more with the qualcomm loader? I have been playing with mine and unable to get a utility to recognize is. It would be nice to be able to get get the fw off it.
Has anyone made anymore progress with this yet?
TylerDurdenK said:
Has anyone made anymore progress with this yet?
Click to expand...
Click to collapse
I have not made any progress at all. I keep checking to see if anyone has done anything at all, but I think these devices are not too popular. Hard to find any information on them at all
So I was able to get fasboot access to my Facebook Portal+ (1st Gen).
If you plug in the power and hold down the vol down + power button. It will show the portal logo on the screen and on a black box it says "Please Reboot...". If you connect to the usb-c port then it looks like there is fastboot access to the device. It's definitely locked down, but it's a start.
I've been trying to figure out how to get adb / sideload access for a while now and this is as close as I've been able to get. I'll let you know if I find out more.
portal.facebook.com/help/663538367374135/

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