Hello,
I have owned multiple android phones across multiple versions up to and including jelly bean on my galaxy nexus. With my active sync exchange account, I have a problem replying to emails. The reply will go through, but even when I have "include quoted text" checked, it will still delete the trail and there will be no quoted text. It's rather frustrating since it creates confusion, especially if I need to add new recipients to the trail and they have no idea what's going on since the history is gone.
Has anyone run into this and know how to fix? Please note that this only occurs on my exchange account using the stock email app. If I use any other email protocol such as imap, there is no issue. Also note that I tested this exchange account with an iOS device and there is no issue either, so I don't feel like it is on the server side. Thanks.
YourDrinkingHero said:
Hello,
I have owned multiple android phones across multiple versions up to and including jelly bean on my galaxy nexus. With my active sync exchange account, I have a problem replying to emails. The reply will go through, but even when I have "include quoted text" checked, it will still delete the trail and there will be no quoted text. It's rather frustrating since it creates confusion, especially if I need to add new recipients to the trail and they have no idea what's going on since the history is gone.
Has anyone run into this and know how to fix? Please note that this only occurs on my exchange account using the stock email app. If I use any other email protocol such as imap, there is no issue. Also note that I tested this exchange account with an iOS device and there is no issue either, so I don't feel like it is on the server side. Thanks.
Click to expand...
Click to collapse
Hi
I have the same problem. Did you resolve it?
Related
***Update 10/29/08***
Just found this update, supposedly from someone high up at Microsoft. Seems plausible to me.
***Update 12/1/08***
I "guess" that fix made the problem a little better for me, but it didn't stop the error. The good news is MS has released a fix for the problem.
We'll see...
I'm going the reverse the instructions from the preceeding "fix" (registry edit), delete my current gmail account, soft reset, apply the MS patch, then recreate my account.
***End of update 12/1/08***
If you've used gmail for outgoing email long enough I'll bet you've seen this error while trying to send at some point, which then prevents you from sending any more emails via gmail:
"The message could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
I've seen it using many dcd/no2chem roms using gps and non gps radios.
There are loads of "fixes" on various forums that suggest specifying server port numbers, requiring/not requiring SSL, etc. .It's been my experience that only one fix fixes the issue consistently.
From the Kaiser forum:
jgmdean said:
I usually have to delete the account and then add it again with a different name.
Click to expand...
Click to collapse
Creating this new account with a different name is the only fix I've found that works consistently, at least for a couple weeks.
Status...
I said in the other thread (http://forum.xda-developers.com/showpost.php?p=2398125&postcount=82) I would wait to test... Well guess I am not good at waiting.
After recreated with a UNIQUE name it is sending fine. I will see how long it lasts.
Another thread here with some of the setup info.
http://forum.xda-developers.com/showthread.php?t=385575&highlight=gmail+imap+sending
Yup, I've needed to create unique names from Gmail to Gmail6 before to get messages sent.
Never seems to work for more than a couple weeks.
7-12 thru 7-18... Looks like I am on Gmail02
This is a real pain!
That it is!
All I've been able to do is file an error report with Google.
Sure would be nice if someone knew Pocket Outlook well enough to investigate...
I'm having the same trouble and don't use Google for email.
I monitor 4 accounts with my Tilt and the one that causes me problems is the Exchange account, using IMAP and SMTP. The other 3 IMAP accounts use Courier/Qmail and they have never posed a problem.
I even tried sending my Exchange account email using my Qmail SMTP server and it too triggers the error.
It has gotten to be such a pain in the ass that I'm evaluating FlexMail which works so far, but is a bit slow.
My money is on a problem with Pocket Outlook.
../mk
For what it's worth, I use a free app called Seven (http://community.seven.com/) to have my Gmail messages pushed to pOutlook my phone, and I've never encountered this problem that you guys are describing.. and i've been using it for about 8 months now.
Thanks for the tip on Seven. Nice how it runs behind the scenes, preserving Pocket Outlook's interface. Too bad how it'll only retrieve messages < 30 days old, but it'll be a good fix for me if it stops these errors...
Huh, I hadn't noticed that limitation, but now that you mention it, it would be kinda nice to be able to go back in my email history a little further (heck, we've got enough internal storage space for it). Anyway, good luck with it.
There's always native gmail...
I prefer to use native gmail running in GC's Java midlet. With native gmail, you get...
a familiar gmail interface
20MB attachments received right on your 6800
full access to read and modify your contacts
access to your complete gmail history, with search
your gmail labels
THREADED messages!
What's missing? A way for your 68000 to inform you, "You've got mail".
Updated first post.
Does this affect DCD roms or just the stock Verizon one? or both?
omg
I have been tearing my hair out since I have had my phone over this. could not figure it out, only solution was to delete the account and re-add
I will follow and try this
Thanks
Hi - I have a similar issue with gmail. Incoming works perfectly via imap, however outgoing emails do not work at all. I tried the smtp fix patch from MS, changing outgoing smtp.gmail.com to smtp.gmail.com:465 or 587 and it still doesn't work. Also tried to create the account again to no avail.
I used the standard settings on gmail site https://mail.google.com/support/bin/...y?answer=78886 - dunno what I am missing here!! Any help would be nice
I am trying this on a brand new htc diamond.
I am using FlexMail 4 and have never had a problem sending or receiving with gMail IMAP. I can not, either, send emails using ms pocket outlook. I can receive emails just fine. This is a bug in MS Pocket Outlook as described by earlier post.
I "guess" that fix made the problem a little better for me, but it didn't stop the error. The good news is MS has released a fix for the problem.
We'll see...
I'm going the reverse the instructions from the preceeding "fix" (registry edit), delete my current gmail account, soft reset, apply the MS patch, then recreate my account.
I don't know if you guys are using 6.1 or not, I just found this thread while googling the error message and found a solution that worked for me.
Here is the official Microsoft patch for this problem and it seems to have worked (at least so far) for me. I just downloaded the cab, my phone restarted, and sending emails works again.
http://www.microsoft.com/downloads/...d2dd-44f2-86e5-1e53aad7fb7a&displaylang=en&tm
Hope that helps.
I was and still am running 6.1 (dcd 3.2.6). After applying that patch I don't get the error as often, but I still get it with gmail and my work IMAP. I haven't had to recreate any accounts since the patch, only a soft reset's required to start sending again. So, for me the patch has been an improvement but not a fix.
To me, a fix here will be the best part about 6.5, assuming they fixed it (I have no idea)...
Thanks all.
Just to say the MS patch seems to have fixed things - this evening at least.
Interestingly, I've got three different gmail-based accounts on my phone. Two of them stopped sending, but the third remained unaffected.
Thanks again!
hi there!
I know this is my first post, but im from germany and there was no solution on the german forums out there for this.
My problem:
I have a Samsung Galaxy Tab 10.1 with Honeycomb 3.1 and the new Touchwiz from Samsung. All works quite fine.
And i like the Email App from Touchwiz very much, but why the hell does it not store any Emails on the device, when they are sent from the device?
So i have a couple of IMAP-Email-Accounts configured and they work fine, but when i sent an email from the device, it wount get stored in any of those "Outbox"-folders or "SENT"-Folders...
Is it just me haveing this wrong configured or is ist a bug?
Small hint, the IMAP-Email-Accounts are not google-mail-accounts.
The Samsung Email-Client seems to store the sent items in a different local folder but i cant reach it and dont know his name....
EDIT:
Maybe its enoug if some one with an rooted device and touchwiz ux could tell me, in witch folders the sent emails are stored local if it is not a google-mail-account...
same problem here... thought it was just me.
same for me also!! Frustrating that they not can make the basic function working.
And if some one could tell me, where to report this issue back at samsung, i would report this bug or problem. But after searching for hours i still cant get the right support for touchwiz ux problems...
Still having this frustrating problem...can someone share a info, how to conntact the dev-team of touchwiz-ux?
Is there anyone else having the same problem with sent items in your touchwiz-email-app?
I have the same issue and haven't found a solution yet.
This may be helpful to some of you. I noticed that after the recent software upgrade, my incoming server setting had been reset from pop3 (my preference) to android.imap.mail.yahoo.com and my outgoing to android.smtp.mail.yahoo.com. I created a new account, set as the default, using my original pop3 setting for incoming (pop.mail.yahoo.com) and removing the "android" prefix from the outgoing, and choosing the "never delete email from server" option. Once this was done, I deleted the account that used imap.
Everything seems to be working fine now, including the sent folder, and I'm also now retaining all original received emails on the server (which is key for me -- I synch three different devices). The only concern I have left is why the update defaulted to imap over pop3 and whether I may be overriding some features or functionality inadvertently by changing those settings.
My problem is that the default email app doesn't sent the emails with the same extension, meaning that any of my co workers that has the same @XYZ.com and even to myself the app doesn't send it.
Any advise on how to solve this out, or suggestion on other email app that looks as clean as the default? I have try the k9 and other like it but I do like the two windows format to see the emails.
thanks in advance
Hi Everybody!
A week ago I finally received 3.2 to my Galaxy Tab 10.1 WiFi only. Right after that I found that IMAP client stoped working - it is downloading folders list but not any messages. Does anyone see such things? And it looks like WiFi wake-up issue didn't fixed as well. Here is my tab params: kernel - 2.6.36.3, build - HTJ85B P7510XWKL1
Greetings!
RestlessRU said:
Hi Everybody!
A week ago I finally received 3.2 to my Galaxy Tab 10.1 WiFi only. Right after that I found that IMAP client stoped working - it is downloading folders list but not any messages. Does anyone see such things? And it looks like WiFi wake-up issue didn't fixed as well. Here is my tab params: kernel - 2.6.36.3, build - HTJ85B P7510XWKL1
Greetings!
Click to expand...
Click to collapse
same tab, same update but not these same problems.
Kernel: 2.6.36.3, Build: HTJ85B P7510WXKL1 to confirm.
Thanks for your input!
I just made hard reset but it seems didn't help. Also after this update home screen shortcuts became too sensitive - they try to move to 1st or 2nd screen instead of just move to another cell on the middle screen. Wierd.
RestlessRU said:
Thanks for your input!
I just made hard reset but it seems didn't help. Also after this update home screen shortcuts became too sensitive - they try to move to 1st or 2nd screen instead of just move to another cell on the middle screen. Wierd.
Click to expand...
Click to collapse
Maybe bold, but going back to factory settings? If the problems keep on persisting that is.
Already did - nothing was changed Probably should talk with local support
I have had the same issue after the update. I tried getting Samsung support but no luck, they just said check with your network admin for the correct parameters. Wasted 40 minutes trying get the support person to understand the problem and gave up.
IMAP Email issue on Android 3.2
Grrrrr! I Spent 10 minutes on phone w/ GoDaddy to verify IMAP settings...They are right (big surprise). Spent 43 minutes on phone with Verizon w/ both tier 1 & 2 tech support....Nothing! THEN spent another 50 minutes on the phone with Samsung...again NOTHING! They ALL say, "haven't heard of this issue", even though a quick Google search shows...LIAR!! My inlaws are VERY mad, they spent $700 for something that worked great for a month, then the update came and now their emails do nothing, and email is one of the main things they wanted a tablet for...they travel in an RV a lot.
And the strangest thing is tht I can send an email from the tablet IMAP email account in the native Android "app" and it does go...it's just not showing what's in the folders.
I downloaded email apps which work fine, so for everyone to just throw their hands up and say nope not my problem is NOT ok! These people (my inlaws) are about to go to Verizon and have a WORD (meaning my father-in-law will yell....a lot!) I kinda don't blame him....$700 for something that I have to use a "bandaid" on to view email...IS rediculous.
Come on Samsung/Verizon/Android just admit there is a problem and fix it already!
If anyone figures out a workaround other than an app please email me.
Hi,
I have updated my device two days ago and have the same problem with IMAP, I can see all of the folders but cannot see the body of messages!
Any hope to fix this?
Thx
Is the IMAP problem with the stock email client? I've never had any luck with the stock email app and IMAP, beginning with my Droid Charge back in May of last year. I've used K9 (free app) and currently have nine IMAP accounts (IIRC; including two Gmail accounts) set up. No problems with them getting push notifications of new mails.
I'm not a huge fan of K9. It works flawlessly for the most part, but occasionally clicking "show pictures" in emails doesn't work (ok, more frequently than 'occasionally'), among other things. Still, for reliable IMAP notifications and sending, I can't complain...especially for the price. Still, I wish it were a little more polished. <shrug>
Sent from my GT-P7510 using Tapatalk
That is frustrating, same issue with native email client after upgrading to 3.2 - IMAP will not show any messages in the folders. I hope ICS upgrade will fix it.
Today I chatted with Samsung Tech support. Here was my issue:
"Wifi Galaxy Tab 10.1 GT-P7510. After geting OTA for Android 3.2 the Samsung "Email" app would not show any messages for the IMAP account that I have.
So far I have tried removing and re-adding the account, clearing out data from application but that does not help. I can see folders created under my Inbox but no messages will show, just "Load more messages 0/0" which stays the same after refreshing. If I create folders via webmail those will show up on tablet, but once again without any messages in them.
Following last support agent advise I have done a factory reset and then a Hard Reset but issue is still there. "
here was reply from Samsung:
Augustine: As you have performed all the troubleshooting steps it needs to be isolated at the service center. As we performed all the troubleshooting steps and issue still persists, the device needs to be serviced. Let me provide you with a link where you can file an online service request. http://www.samsung.com/us/support/service/request
Samsung Galaxy 2 has an AWFUL design in the contacts system.
If my friend Bill calls me and I go to save his new phone number into an existing contact, the phone lists ALL 1200 Google contacts "All Contacts" - it's awful design and stupid.
I've discussed this previously in a thread here (some people didn't initially understand my point)
http://forum.xda-developers.com/showthread.php?t=1241425
Also when I go to send a new SMS from the Messaging tool on the stock Galaxy 2, when I type in a partial name it resolves email address's as well. Why on EARTH would I want to "SMS" an email address? It's such awful terrible, stupid design and I find it frustrating.
Does the CM9 builds for the SGII continue to do this or do they use a different contacts / messaging engine which doesn't have this poor design?
Anyone know the answer (or even understand what I'm getting at?)
Appreciate it.
Anyone? I need to decide to u/g or not
I think, the idea behind listing all accounts is:
1. You may add a new number to an already existing e-mail account, you have in your list.
2. The SMS app isn't seen as SMS only, but as an overall message app. So you can write a "message" either to a number or an e-mail.
Glad that I could help.
skaterbub2003 said:
I think, the idea behind listing all accounts is:
1. You may add a new number to an already existing e-mail account, you have in your list.
2. The SMS app isn't seen as SMS only, but as an overall message app. So you can write a "message" either to a number or an e-mail.
Glad that I could help.
Click to expand...
Click to collapse
1:
I don't want to add a number to an existing EMAIL account I want to add it to a list of "My Contacts" NOT "All Contacts" - this is the way other Android devices work and it's utterly terrible design by Samsung.
2: The SMS app sucks then, can I replace it entirely? If so, any suggestions?
FWIW, to replace both stock sms and contacts I have tried Contapps and Deja Office.
Hope it helps
Hi
I have a Android phone and have it hooked with my workplace email account which uses Microsoft exchange 2007.
I am getting my emails through on the phone but the issue I have is in my outlook I have rules setup so if someone sends me and email who is part of my team i have rules setup so their emails go into their own seperate subfolder.
The issue is if i get an email from one of these collesgues where i have setup a rule i dont get a email message alert on my phone that i have received an email.
However if anyone sends me an email straight to my inbox i get an alert without no issue.
What's odd is we have a network monitoring tool and if that alerts and sends me an email I have again set up a rule to filter those messages to a different subfolder. I seem to get alerted on the phone for these emails which I have found very strange. If this sub folder works why don't I get them for the rest is my question?
I have rechecked my rules in outlook and can confirm they all set up exactly the same.
Is this setup incorrect or can I not receive emails which are in sub folders?
Is there a way to solve this, could an android app sort this as i am just using the native email app which comes with the Galaxy S3.
Thanks
ranjb said:
Hi
I have a Android phone and have it hooked with my workplace email account which uses Microsoft exchange 2007.
I am getting my emails through on the phone but the issue I have is in my outlook I have rules setup so if someone sends me and email who is part of my team i have rules setup so their emails go into their own seperate subfolder.
The issue is if i get an email from one of these collesgues where i have setup a rule i dont get a email message alert on my phone that i have received an email.
However if anyone sends me an email straight to my inbox i get an alert without no issue.
What's odd is we have a network monitoring tool and if that alerts and sends me an email I have again set up a rule to filter those messages to a different subfolder. I seem to get alerted on the phone for these emails which I have found very strange. If this sub folder works why don't I get them for the rest is my question?
I have rechecked my rules in outlook and can confirm they all set up exactly the same.
Is this setup incorrect or can I not receive emails which are in sub folders?
Is there a way to solve this, could an android app sort this as i am just using the native email app which comes with the Galaxy S3.
Thanks
Click to expand...
Click to collapse
There must be some differences between the rules or the folders. It is normal on an email client that if you have a rule to move an e-mail to another folder on arrival, it will do so without an alert. The only thing i can think of is that your colleagues' rules are "server" rules (run on server before e-mail gets to outlook) and the alert rule is client based (arrives on server, delivered to Outlook then rule runs in outlook)....
One thing to test is if you change the alerts folder to be one of your colleagues, do you stop getting notifications?