Work phone synced to work email Outlook/Exchange - Galaxy S III Q&A, Help & Troubleshooting

Hi
I have a Android phone and have it hooked with my workplace email account which uses Microsoft exchange 2007.
I am getting my emails through on the phone but the issue I have is in my outlook I have rules setup so if someone sends me and email who is part of my team i have rules setup so their emails go into their own seperate subfolder.
The issue is if i get an email from one of these collesgues where i have setup a rule i dont get a email message alert on my phone that i have received an email.
However if anyone sends me an email straight to my inbox i get an alert without no issue.
What's odd is we have a network monitoring tool and if that alerts and sends me an email I have again set up a rule to filter those messages to a different subfolder. I seem to get alerted on the phone for these emails which I have found very strange. If this sub folder works why don't I get them for the rest is my question?
I have rechecked my rules in outlook and can confirm they all set up exactly the same.
Is this setup incorrect or can I not receive emails which are in sub folders?
Is there a way to solve this, could an android app sort this as i am just using the native email app which comes with the Galaxy S3.
Thanks

ranjb said:
Hi
I have a Android phone and have it hooked with my workplace email account which uses Microsoft exchange 2007.
I am getting my emails through on the phone but the issue I have is in my outlook I have rules setup so if someone sends me and email who is part of my team i have rules setup so their emails go into their own seperate subfolder.
The issue is if i get an email from one of these collesgues where i have setup a rule i dont get a email message alert on my phone that i have received an email.
However if anyone sends me an email straight to my inbox i get an alert without no issue.
What's odd is we have a network monitoring tool and if that alerts and sends me an email I have again set up a rule to filter those messages to a different subfolder. I seem to get alerted on the phone for these emails which I have found very strange. If this sub folder works why don't I get them for the rest is my question?
I have rechecked my rules in outlook and can confirm they all set up exactly the same.
Is this setup incorrect or can I not receive emails which are in sub folders?
Is there a way to solve this, could an android app sort this as i am just using the native email app which comes with the Galaxy S3.
Thanks
Click to expand...
Click to collapse
There must be some differences between the rules or the folders. It is normal on an email client that if you have a rule to move an e-mail to another folder on arrival, it will do so without an alert. The only thing i can think of is that your colleagues' rules are "server" rules (run on server before e-mail gets to outlook) and the alert rule is client based (arrives on server, delivered to Outlook then rule runs in outlook)....
One thing to test is if you change the alerts folder to be one of your colleagues, do you stop getting notifications?

Related

Mark all mails "as read" - any solution?

Hi all.
concidering amount of the brains (and I mean in a good way), passing those forums, how come nobody haven't find a solution to mark all unread e-mails "as read". At the moment I´m using POP3 account and I got about 30-50 e-mails per day + some spam. So it is quite frustrating either open every single e-mail or just to ignore green sign with number of unread e-mails in the home screen.
... or is it only me who will find this irritating...
anyway - cheers to everybody. Great community here. In the pass I was probably only WM user in my neighborhood, who could actually use it ...thanks to XDA, as all the problems I had, got answers here.
What about check all email accounts for new email solution?
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
I would like to know that too! It is really annoying to read emails you dont want to read or you know what is in the email.
Would be nice to have an application for it
salmanbodla said:
You can delete em all... but may be that's not what you want. So if you don't wanna read them all, you should be able to change your POP3 setting on the mail server in such a way that it does not send you the spam. You can also choose from within the HTC mail app how many mails per day you want to download. I know this is not the solution but am just suggesting something.
Click to expand...
Click to collapse
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
manager2a said:
just to clarify... my problem isn't the spam and not the quantity. As Im using my laptop as primary worktool for checking email etc, im using my phone only when outside the office, basically in the near future I stat to use exchange anyway (waiting the setup), but this is something at the moment that I would like to solve (as it was solved when using WM diamond). Just imagine, have read all 30 mails received by noon and driving out of office, when checking mail while driving, I got all the mails received/read earlier shown as "new". Simplest thing to do, when not using IMAP, is mark them all read, which should be something easiest tasks with WM phone but not with Android... I hope you understand ....
basically I have lot of unread e-mails. I will pick up the ones I think are important (based on the subject) and read them, all others I will ignore and I would mark them "as read".
Click to expand...
Click to collapse
OK, the bottom line is the mails you don't regard as important, you don't wanna read them ever... so why not "bulk delete" them??!! Cuz I imagine you just don't wanna see the mail icon displaying those mails as a green bubble. You can do so!! When in the HTC mail app where all emails are listed, press menu and select delete >> you'll see a X icon in from of every email >> you can select the ones you don't wanna read ever and then delete them all at once. I found it quite handy. But the Exchange server would be great once you get it. I just hope that Yahoo mail also becomes IMAP.
Ok you can delete, but stilll if you want to save some emails for later. This is a missing function.
Open GMail in your browser (so not the hero app):
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
Choose action: mark as read
And tada, all mail is read!
saphuis said:
Do a search :
in:inbox in:unread
Then choose select all.
You will get an option of selecting all mail in the search.
And tada, all mail is read!
Click to expand...
Click to collapse
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
manager2a said:
hmmm.... I have no idea what do you talking about...
R U sure this is HTC Hero standard mail app, you have this "search unread" option and "select all" option? My phone sure as hell doesn't have this function.
Click to expand...
Click to collapse
true, true...
saphuis is probably talking about gmail app, not the inbuild imap/pop/exchange client.
This is a missing feature, we need to be able to select multiple messages and do stuff with them, currently this only works for delete ( Menu-delete )
I'm not sure, but if you don't need exchange, you might be able to use default android mail app, that might have the features you request ... quick google search did not help me to be sure ...
should have been more clear.
Had the same problem. Could only solve it in the browser gmail environment.
OK, another idea to solve the problem in its current state (although it is not an alternative to including the desired feature in the mail app!!) >> How about moving all the unread mails at once to another folder e.g. Trash?? That way, you'll still have them but won't see them in the inbox or as a green bubble.
salmanbodla said:
...moving all the unread mails at once ...
Click to expand...
Click to collapse
Same problem - there is no possibility of multiple selection ...
kkoouu said:
Same problem - there is no possibility of multiple selection ...
Click to expand...
Click to collapse
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
salmanbodla said:
There is, buddy! On the main Mail app screen, press Menu >> More >> select Move >> Select mails >> select folder >> there you go!!
Click to expand...
Click to collapse
Wow, you are right ! Nice one
well this might work, but it's lame. how can it be that this device is advertised as the uber-internet-and-mail-smartphone and is not capable of the simpliest tasks... this has to be improved, it's a shame.
i mean, we're not apple, so this should be possible without three major os releases, shouldn't it?
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
I have my HTC Mail linked to my Apple MobileMe account.
If I read, delete, not read a message on the Hero, this is reflected in Mail on my Mac.
Seems they are synced pretty closely.
Sorry, not in any way helpful here, but just wanted to highlight the fact.
AndiTails said:
POP3 doesn't support 'Read' as a flag does it?
AFAIK, the App keeps track of the last message it saw, and downloads new ones since its last download - but there's no Read synchronisation between different POP3 applications.
You need IMAP for that - or use Gmail to collect your POP3 mail and then use the Gmail app instead..
Click to expand...
Click to collapse
POP3 didn't have this option with WM as well. Issue here is not the difference between IMAP and POP3, but missing feature on the standard E-mail app on the HTC Hero (android op sys) to select all unread messages at once and mark them as read.
There are different options how to mark them unread and all these options are fine until you have couple of e-mails per day, but if the quantity of the e-mails is quite high, then all those options (like manually selecting each e-mail) fail.
So basically this is the reason I hate to use e-mail app and one and only advantage of Windows phone comparing to android at the moment. ... I hope this advantage of WM will dissapear soon.

[Q] Registry tweak to auto-BCC all outgoing emails to a given email address

Hello all,
I am using various pop3 accounts on my HD2 with the built-in messaging system. Like many people, I’d like to retrieve sent items (from my mobile) in my desktop Outlook. A well known workaround is to BCC yourself on all outgoing emails so that your desktop Outlook can retrieve emails sent from your mobile.
The problem is you have to enter your email address in the BCC field MANUALLY for all outgoing emails. I have read many posts (on this and other forums) stating that it is impossible to do that automatically with the built-in messaging system.
The posts I read were quite old (2006-2009) so I was wondering if that changed. Also, in my case, I’d like to BCC all outgoing emails to ONE UNIQUE email address (such as “[email protected]”). This should be less complicated because [email protected] can be hard-coded somewhere (the automation process doesn’t have to retrieve the sender’s address).
So, is there any workaround (a registry tweak I guess) to open all new emails with the BCC field automatically filled with [email protected] ?
Thanks in advance for any help.
Nobody has an answer?

[Q] Samsung Email App

Hi
New to these forums so please bear with me.
I have had the SGS2 for about 3 weeks now and today I used it to forward an email from my Gmail account using the Samsung Email app (app with wax on envelope). Each time i tried to forward a msg the msg would come up and I added a email address to send too, then when I sent it the email arrived with just my covering text and no forwared email.
I am using a stock rom version KE2 and have checked its not my colleagues Iphone by sending myself a forwarded email and I can check also in the sent emails - none have the attached mail I wished to forward.
I have checked the setting and the tick is ticked for forwarding files. I have stopped and restarted the app whilst untickting and ticking the box but nothing seems to work. To forward the mail I have to enter the Gmail app and do it that way which works fine.
Whilst this isnt a major pain i just wondered if its me doing something wrong or there is a bug with the app??
Tks
John
Seems to be a bug in the email app. Seems it just refuses to include the original email body regardless if you use forward or reply.

[Q] email question

I have rules setup in my email sorting my mail into my cabinet, My problem is I don't get an alert when i get an email unless it goes to my inbox directly. Does anyone know how to have it alert me when it goes directly to my cabinet folders??

[Q] Notifications by email domain?

I get "pages" sent to my phone using an automated system that send the message by SMS. These messages come into my phone from an email address. The biggest problem that I run into is that the email address is different for each message.
I need to be able to set a different notification tone for these messages than my other messages, so that I can be alerted as soon as I get these, where my regular texts will usually wait until I get a few minutes to look at them.
Theses messages will come from [email protected]. The number of the alert will be different in each message. If they all came from the same address, this would be a simple thing, and I would already have it done.
So my question is, does anyone know of any way that I can add a contact or any other means of differentiating these messages using the domain name of the email address?
Please use the Q&A Forum for questions Thanks
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