[Q] help needed - Sprint HTC EVO 4G LTE

Greetings
I have a non-rooted evo 4g, lastnight it crapped out, wont send or receive calls, the same thing with text messages.
Ideas anyone?

Profile update
Sent from my EVO using Tapatalk 2

musicman625 said:
Greetings
I have a non-rooted evo 4g, lastnight it crapped out, wont send or receive calls, the same thing with text messages.
Ideas anyone?
Click to expand...
Click to collapse
Rxpert said:
Profile update
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Definitely worth trying a profile update, or PRL update. In addition, perhaps the tower in your area went down. I know this does happen from time to time, although it seems to occur more frequently in rural areas (not sure where you're located).
Worse case scenario, you might need to wipe /data as some important system setting became corrupt. This can be done thru the stock recovery or stock system by selecting factory reset. this will wipe the data partition and essentially reset the device back to store.
as long as you're contacts/emails/texts are stored in the cloud with your google account, they'll all sync back up. otherwise, you might look into a 3rd party app to backup /data prior to attempting this step. factory reset should be the last alternative. if a factory reset doesn't clear up the issue, you'll prob end up visiting a carrier. but this generally doesnt occur very often, so i wouldnt be too concerned with this last resort/option.
hope that helps!

Related

Data problems

So Im having data issues today i wanna really exchange it Monday but Im afraid if i do il have screen issues right now data will work halfway and i have to keep refreshing the page til it finally loads its horrible but Im afraid to exchange it cause people that are havih the screen problems i have a problem at the upper top looks llike dead piles its a very light spot but usually only seen while on the camera app or when its turned on
Sent from my SAMSUNG-SGH-I777 using XDA App
If you think about the number of phones that are out there and people only generally post when there's an issue, I wouldn't worry about exchanging it. I've had two phones with no issues.
Sent from my SAMSUNG-SGH-I777 using xda premium
Okay i might go exchange it Monday cause its an hour away to the closest one
Sent from my SAMSUNG-SGH-I777 using XDA App
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Kadernal said:
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Click to expand...
Click to collapse
Have you done any type of changes to the phone like rooting, etc.? Anything you can think of that might have caused it or changed something right before it happened?
No, I haven't rooted or anything. All I did was download a few basic apps and then try to transfer my data to the new phone. I ordered a jig and don't want to do anything until it arrives.
I have solved the data issue, somehow the sim came slightly out of place. Once I reseated everything was good. is the sim slot that finicky?
i also did a factory reset and started from scratch and worked out the issue with the text messages. I appreciated your willingness to help a noob, thank you.

Any progress with that "loosing connection to google services" problem?

Ever since I got my first Android device (Galaxy Nexus) I had the problem that Gmail and Google Talk just often won't notify me about new messages. It works fine sometimes but often there is a delay between a few seconds and several hours until it finally notifies me (if at all that is).
It's basically freaking useless. I just can't rely on it so I end up checking for messages and mail manually every few minutes.
Things that don't affect the problem:
Device and Android Version. Plenty of people reported this problem and it's just not limited to one device or version.
If the screen is turned off or not. It even stops working while Talk is open (not in the background).
How the phone connects to the internet. At home it's using the same connection as my PC, while it just won't notify me of an new e-mail the Talk client on the PC manages it without problems.
ROM/Kernel don't seem matter either. Also did plenty of factory resets.
All I can find are old and/or unanswered threads.
Like those:
http://forum.xda-developers.com/showthread.php?t=1673579
http://code.google.com/p/android/issues/detail?id=22570
I'd have ditched Android by now if there would be a good alternative. But it's either Android, iOS or Windows Phone...
Sign out of google talk and gmail.do a battery pull, then a factory reset, then try again.
Sent from my SPH-D700 using xda premium
my advice. backup what you need(ie. text messages) and just clear data, revert to stock image
LORDFIRE00 said:
Sign out of google talk and gmail.do a battery pull, then a factory reset, then try again.
Click to expand...
Click to collapse
I don't really get how this could help. Don't feel like doing yet another reset unless it could really have an effect.
-DarkKnight- said:
my advice. backup what you need(ie. text messages) and just clear data, revert to stock image
Click to expand...
Click to collapse
ROM and Kernel don't seem to matter. That includes for example stock, Cyanogen and franco kernel.
Did a factory reset like 100 times before, just this time logged out first. Didn't help, how unexpected.
Another option, contact sprint, have them do a. Profile refresh. Also update ur prl twice. Now that I think about, it could be a slight network issue in connection with ur device (hard to explain)
Sent from my SPH-D700 using xda premium
I'm in Europe. No sprint here.
I'll replace my Nexus with an S III today. Guess I'm about to find out if it's affected too.
Will probably be hard to do any further tests with the Nexus because my SIM is going to have a little meeting with a scissor.
Didn't get too many messages yet but some of them were definitely several minutes late. Guess the S III is affected too. Just great.
Am I the only person with this problem?
Still happening and renders the phone mostly useless.
At least some ideas on how to pinpoint the problem?

Careful. Today's OTA hosed my phone..

I took the small OTA last night and have since been having data connection problems as well as noise though the Beats headset while browsing. I am in a great 4G area but I am getting connection timeouts intermittently after my connection goes from indicating 3 bars of 4G then switching to 3 bars of 3G. It takes about 30-60 seconds for the connection to time out. While I'm using the data connection I hear a high pitched buzzing through the headset if I am listening to music or (anything that is sending audio to the headset). It sounds like the radio is creating interference.
Verizon is stumped. I'm sure they'll send out a new device but I would be careful about taking the OTA. Hopefully this is an isolated incident but who knows.
Do an adb backup & back up internal storage. Flash/Confirm stock recovery then in fastboot try a factory reset. Confirm boot and double check data. I remember having to do this when coming from GB firmware to ICS. This might apply for the OTA.
I'll give that a shot and report back...
Snuzzo said:
Do an adb backup & back up internal storage. Flash/Confirm stock recovery then in fastboot try a factory reset. Confirm boot and double check data. I remember having to do this when coming from GB firmware to ICS. This might apply for the OTA.
Click to expand...
Click to collapse
I can only get data for a few seconds at a time now, so it's worth a try. The buzzing through the headphones while browsing and trying to use the data connection is bizarre.
By the way, all stock here: no root, etc.
Thermionics said:
I can only get data for a few seconds at a time now, so it's worth a try. The buzzing through the headphones while browsing and trying to use the data connection is bizarre.
By the way, all stock here: no root, etc.
Click to expand...
Click to collapse
Ah ok. Do the ADB backup before factory reset so you don't lose apps and system data.
Thermionics said:
Verizon is stumped. I'm sure they'll send out a new device but I would be careful about taking the OTA. Hopefully this is an isolated incident but who knows.
Click to expand...
Click to collapse
I'm not sure if your isolated in this, as I have not had the circumstance to be listening and browsing yet, but the OTA is going to happen. You can deffer and deffer but one morning you'll wake up to the result of the OTA. That's just the way they roll. It sometimes sucks when you start reading about all of the bugs people are having, and/or the new problems these "tested" OTAs have.
Snuzzo said:
Ah ok. Do the ADB backup before factory reset so you don't lose apps and system data.
Click to expand...
Click to collapse
Not sure what ADB is, but unless it is a root thing which the OP was not, nothing is going to stop you from loosing system or app data. As for just the apps, Google woke up a couple of years back and started saving all of your apps so that re-installing them is a snap. Amazon is doing the same. The nice thing about Google now is they are finally allowing you to delete apps you no longer want in your list. As for apps from other sources I only have two that I have to reinstall from the interweb.
My only question is why does Android not allow you to restore app data? Basically they are forcing people to root to have basic luxuries. Not having to set up 6 emails again and again, not making you sign into all of your personal apps, putting your screens back the way they were when you started. In one thread there was a person who said they actually enjoyed the latter part of that, saying that was how they got out of their rut with their set up. Which I can kind of see with the app installation, but the screen set up is a different story. Revisiting apps and deciding if this is something you really want to keep is one thing, but at the same time if it isn't bothering you, then you're not worried about it.
It's not a root function. Does not require root at all.
Snuzzo said:
It's not a root function. Does not require root at all.
Click to expand...
Click to collapse
And you don't loss your app or system data? I'll have to look at that one.
I've had all sorts of data issues with this update as well (was already kinda crappy after the last update, now it's way worse).
Here's some info on the built in backup for ICS
I can't post links yet but just google "android ics backup" and go to the second link.
When I run it my phone starts then backs up a few gig of data then exits out, no confirmation message but also no error message. I think I'm just going to keep trying until I get two backups that are the same size :-/
Let me ask you this.......
What is your current hboot? Go double check.
What are your radio/baseband versions?
Sent from The Punishment Dungeon!
So this morning this update got pushed to my phone even though I was still on GB and it screwed it up.
Edit: Thanks to you guys and the RUU, I am now up and running again

[Q] Sync icon will not go away

Hi Everyone,
Last Month while away on business in NC my rooted Droid X2 started acting up. When using the hotspot feature it would drop the hotspot after 1 minute then reboot. Once rebooted the hot spot was on off on off on off on off making it useless. So I first wiped cache then data went so far as a restore to factory reset. So now I started reinstalling apps and accounts. After the Gmail sign in phone said sync icon will go away when done syncing. Icon came on went away after 5 minutes or so then back on and has been on since. How do I get it to stop syncing? I have tried all kinds of suggestions I have found on the web but none will get the icon to go away??
Please help me !!!:crying:
Thank you in advance
LunchBox6969
rooted droid X2
rooted asus memo 7
rooted asus Me301T
Sir,
Please wait until mods will move this thread to the device specific forum.
Stand by
Good luck
Your last hope may be too sbf to complete stock state. If that doesn't work, you May have borked hardware. It does seem you have just a software issue though. After you sbf, you will have to root again.
http://forum.xda-developers.com/showthread.php?t=1317707
Edit: the reason you might have to sbf is a data and cache wipe will not put /system back to normal. If you messed some settings or files up in system, only an sbf will fix it.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
Your last hope may be too sbf to complete stock state. If that doesn't work, you May have borked hardware. It does seem you have just a software issue though. After you sbf, you will have to root again.
http://forum.xda-developers.com/showthread.php?t=1317707
Edit: the reason you might have to sbf is a data and cache wipe will not put /system back to normal. If you messed some settings or files up in system, only an sbf will fix it.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Thank you Uzephi I did the sbf to 2.3.4 registered the phone then rerooted. I checked the box to sync google and ended up with the same issue. So I redid. The reset and upgraded to 2.3.5 rerooted same thing. Finaly I did mot check the google sync after 3rd attempt. It finally went away. The icon may not be a problem itself but it drained the battery in 3 hours. A brand new battery infact. So thanks for your reply I am back to a ful day of battery sometimes 2 days if I don't use it lolol.
Matt
Hi
I forgot to mention I did wipe cache and data the fhirst time.
Thanks
Matt
Unfortunately, if sbf didn't work on fixing your issue, it could be something hardware related. Are you able to get GPS lock? If your GPS chip is messed up and cannot get a lock Google could possibly have sync issues as it will try to log your GPS for your check in history.
Sent from my HTC6500LVW using XDA Free mobile app

[Q] can't connect with data

All of a sudden I can no longer use my phones data. WiFi works and calls/text works but no internet. Tech support has opened a ticket but does anyone know what's up?
Rooted, venom rom.
nash2000 said:
All of a sudden I can no longer use my phones data. WiFi works and calls/text works but no internet. Tech support has opened a ticket but does anyone know what's up?
Rooted, venom rom.
Click to expand...
Click to collapse
So no recent changes on the phone that may have caused this? New ROM, new apps, settings changed, anything like that?
Make sure its not something silly, like Mobile Data toggled off somehow (maybe by an app or widget?). Check your APN.
If no recent changes, just might be an issue on AT&T's part, such as a network issue or they screwed up something on your account. For that matter, did you happen to make any changes to your account recently? I've seen instances where they have accidentally shut off folks data plans while making other unrelated changes.
If you have an AT&T store nearby, you can try to take it there. They can not only take a look at your account to make sure it properly provisioned, but can also give you a new SIM for free, to eliminate that as the problem.
redpoint73 said:
So no recent changes on the phone that may have caused this? New ROM, new apps, settings changed, anything like that?
Make sure its not something silly, like Mobile Data toggled off somehow (maybe by an app or widget?). Check your APN.
If no recent changes, just might be an issue on AT&T's part, such as a network issue or they screwed up something on your account. For that matter, did you happen to make any changes to your account recently? I've seen instances where they have accidentally shut off folks data plans while making other unrelated changes.
If you have an AT&T store nearby, you can try to take it there. They can not only take a look at your account to make sure it properly provisioned, but can also give you a new SIM for free, to eliminate that as the problem.
Click to expand...
Click to collapse
No changes at all, same Rom for months and months. AT&T couldn't find anything but a tech guy will call be back within 36 hours. Should I just reset the phone
nash2000 said:
Should I just reset the phone
Click to expand...
Click to collapse
You mean a factory reset, or just reboot? I'd certainly try a reboot (if you haven't already).
Factory reset might not hurt (might even solve the issue) as long as you have a method to back up all your data (Titanium, etc.). But it seems a little drastic, to me.
Did you try to toggle off LTE, and see if you can get any data? Folks have had some issues with Viper (and other "Euro" based ROMs) on AT&T's LTE network. Although its mostly been with voice calls while on LTE. So its just a bit of a shot in the dark on my part.
redpoint73 said:
You mean a factory reset, or just reboot? I'd certainly try a reboot (if you haven't already).
Factory reset might not hurt (might even solve the issue) as long as you have a method to back up all your data (Titanium, etc.). But it seems a little drastic, to me.
Did you try to toggle off LTE, and see if you can get any data? Folks have had some issues with Viper (and other "Euro" based ROMs) on AT&T's LTE network. Although its mostly been with voice calls while on LTE. So its just a bit of a shot in the dark on my part.
Click to expand...
Click to collapse
I've done multiple reboots and toggle data a few times as well. Not sure what else to do, certainly not waiting 2 days for att to get back to me.
It hasn't been blacklisted has it. Bc similar situation happen to me :/
Sent from my HTC One_M8 using Tapatalk

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