Hi guys,
I have a major problem with my Lumia. It has the newest firm ware (12220) but for some reason it started doing strange. If the screen locks now (if you press the button on the side of the phone, or wait a while on this it does automatically) it just does not react at any tough on the screen. Then I have to reset it by using the power button and the volume down button so it restarts again. This keeps happening every time. So I tried the soft reset, hard reset but unfortunately nothing works. Is there a possibility to install the software again, maybe that works?! If yes, how do I do that?!
...same issue
Hello!
I have the exact same issue right now. Did you ever find any solution?
Kind regards,
Peter
Schilkeplayer said:
Hi guys,
I have a major problem with my Lumia. It has the newest firm ware (12220) but for some reason it started doing strange. If the screen locks now (if you press the button on the side of the phone, or wait a while on this it does automatically) it just does not react at any tough on the screen. Then I have to reset it by using the power button and the volume down button so it restarts again. This keeps happening every time. So I tried the soft reset, hard reset but unfortunately nothing works. Is there a possibility to install the software again, maybe that works?! If yes, how do I do that?!
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Related
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
200gxi said:
Hey guys i have a HTC touch pro and my power button keeps going on and off by itself its almost like its stuck it has nothing to do with the button itself cause i have removed the power button but it seem to still do the same thing the pop up comes up "dou you want to turn off device" it happens like every few seconds so i basicaly cannot not do anything for more than a few seconds then it pops up, also when the phone is off it will switch it back on automaticaly. i have installed the remaping key program it has seemed to make it stop but i have lost all my buttons now only touch screen works when it ask me to add a button press and release iv tried but nothing happens in the pop down it says "none" so if there are anyone that can help me with this it will be most appricated and if there are another way of fixing the power button or other programs please let me know and i will give it ago. Many thanks
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It looks like you may have a hardware issue (on the board). Did the phone get wet or damaged in any way?
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
200gxi said:
hey thanks for the reply, the phone just started doing it out the blue HTC has replace the mother board 3 times and the problem still occurs i even removed the power button completely and still no luck!
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I know that the hardware starts acting funny if it get wet since the contacts for the buttons can short out. I would get HTC to take another look at it. Also, make sure that you are not damaging the device accidentally by crushing it in your pocket or things of that nature.
get this problem since yesterday
the phone worked great but than the touch screen stop responding
all other "buttens" work great (such as send / end / volume etc.)
tried to soft reset and still not working
tried to hard rest still not working
any other suggestions?
happened to me. even after flashing/ reflashing roms.
found other threads and it is not an uncommon problem.
solution only seems to be - bring it back and hope you have a warranty.
Yep, same here, hardware problem, fixed by HTC with new screen module.
This recently happened to my GF's phone, She said she was just playing a game one day, it froze so she popped the battery out and rebooted. Now every time she uses the End/Power ( red ) hard button to shutoff or wake up the device, the screen stays locked and won't respond. The screen works when device first boots, but as soon as it goes out it won't respond anymore.
I have tried soft reset, hard reset, different lock screens and what not. The only solution I found, besides sending it in, is to let the screen shut off by itself, and then wake it up with the Call/Send ( green ) hard button.
You can also try using the End/Power hard button to lock it, but then as long as you wake it with the Call/Send hard button it should be fine.
It has worked every time now. Try it and see if it helps! It's a little annoying but it saves money and insurance!
Going to repost this in all those previous listed threads to see if it helps anyone else.
Good Luck!
vtothet said:
This recently happened to my GF's phone, She said she was just playing a game one day, it froze so she popped the battery out and rebooted. Now every time she uses the End/Power ( red ) hard button to shutoff or wake up the device, the screen stays locked and won't respond. The screen works when device first boots, but as soon as it goes out it won't respond anymore.
I have tried soft reset, hard reset, different lock screens and what not. The only solution I found, besides sending it in, is to let the screen shut off by itself, and then wake it up with the Call/Send ( green ) hard button.
You can also try using the End/Power hard button to lock it, but then as long as you wake it with the Call/Send hard button it should be fine.
It has worked every time now. Try it and see if it helps! It's a little annoying but it saves money and insurance!
Going to repost this in all those previous listed threads to see if it helps anyone else.
Good Luck!
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Click to collapse
AH, you sir saved me. I was freaking out, I have the EXACT same issue and using the call button does the trick. The power/end button locks the screen everytime to where the touch no longer works. Thank you
Heey i have a problem with my power button. Had this problem before but it was gone after one day. The problem is my powerbutton isnt functionaly like it has to be. It changes from time to time.
Sometimes it doesnt work at all when i push the powerbutton.
Sometimes it works slowly. And when i have pushed te button couple of times, i get a phone with screen on, off, on off etc. Like it has lag or something.
When my powerbutton wasnt working yesterday, I saw that the button was pushed the whole time. I mean when you push powerbutton and homebutton you make a screenshot. If i only pushed the homebutton it was making a screenshot.
This things change from time to time. Any one got any ideas????
Im not even sure if its my button that is failing or it has to do something with software.
btw i already tried reflashing rom and kernel with no result.
thx in advance
It's the button, not the software that is the problem. Try taking off the back cover and cleaning out whatever dirt/lint that could be under the button.
i tried that already but it doesnt seem to work. Looks like i have to go back to stock rom for warranty. Hope this is going to be possible since my powerbutton isnt working.
Hi,
Just swapped my note to a Lumia. Running 12070.
I got this issue that the screen don't turn itself off when i leave the phone alone.
The time is set to one minute but nothing happens after that. If i reboot the phone it will work a couple of times as usual, but then after a bit it is the same again.
I have done several factory resets withot any luck. Btw there is something really strange with the factory reset. When i start the phone up after the reset it remembers my Nokia account name? How could that be so? It's like the reset isn't quite resetting everything.
Any ideas?
Thanks.
EDIT:
*facepalm to myself* found the error...
The camera button was half pressed down by the softcover. Now the screen functions normally
But the mystery with remembering my Nokia account after factory reset is still a big ???
soft reset with hardware button, or hard reset with phone menu?
if you really want to hard reset it, try this, hardware method:
presse volume down+power+camera 5 sec together, wait the vibration.
then stop pressing only power button but keep pressure on volume - and camera, wait reboot
tell us
fabulous69 said:
soft reset with hardware button, or hard reset with phone menu?
if you really want to hard reset it, try this, hardware method:
presse volume down+power+camera 5 sec together, wait the vibration.
then stop pressing only power button but keep pressure on volume - and camera, wait reboot
tell us
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Click to collapse
Actually i have tried both methods with the same result.
Very wierd.
Hello all!
My Moto E is of lately causing a very weird problem. If I press the power button more than even 1.5 to 2 seconds (yeah, I measured it), the phone restarts. This problem was persistent when I had not rooted the phone, and even now after rooting with PA 4.6 beta5 ROM, the problem has become more grave. If I keep the button pressed even for half a second more after the Power Options are displayed, the phone restarts! I tried Factory Reset, Re-Flashing the ROM, but all in vain.
This is really a grave problem for me.
Please help.
Im too facing this randomly... I guess thats a hardware problem( mayb switch)...
Same problem here... Did everything I can... But all in vain....
Me too.....it used to randomly restart...and now i think the power button is stuck inside a little...
Its already reported in Official Motorola forum by many people here. Now i use volume key to wake up phone using Gravity box and double tap statusbar to sleep...
dixit.sankalp said:
Hello all!
My Moto E is of lately causing a very weird problem. If I press the power button more than even 1.5 to 2 seconds (yeah, I measured it), the phone restarts. This problem was persistent when I had not rooted the phone, and even now after rooting with PA 4.6 beta5 ROM, the problem has become more grave. If I keep the button pressed even for half a second more after the Power Options are displayed, the phone restarts! I tried Factory Reset, Re-Flashing the ROM, but all in vain.
This is really a grave problem for me.
Please help.
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Click to collapse
I used to have the same problem. Later I rooted the device and installed xposed framework. Still it rebooted randomly. I had dropped the phone a little while ago due to which the power button became a little loose. Afraid of breaking the power button, I started to wake up my device using volume buttons. Use GravityBox to do so if you have xposed installed. Else you can search for an app that does the same on Play Store(although these apps suck your battery heavily). After using the volume buttons to wake up my device, I noticed that my phone no longer restarts. If your phone still restarts after following these steps, use any different way to lock the device like 'double tap on Status Bar' (like I use).
Hope I helped friend.
me too!
i have been having this problem from quite a few days; it only exists when i install a new app and then when i delete it the random reboots will stop; i believe this is a bug in the kernel which is getting triggered by an app.
hope it can get fixed via software update, possibly by lollipop.
ps: never had a problem while on clean format (with no extra apps)