micro USB port knackered and no warranty? - Galaxy S III Q&A, Help & Troubleshooting

Having a problem with my SG3’s micro USB port.
Basically, it will only charge intermittently when plugged into the wall or PC, and the PC USB connection is completely dead; I can’t even connect it via Odin when download mode is enabled. I’m on a stock firmware but the flash counter is 1 (had root enabled, isn’t now) so my warranty is void I believe. I need some way of enabling root again so I can use triangle away to reset the flash counter and have it repaired under warranty, but without being able to make a connection to the PC... am I a bit stuffed?
I have the SGS3 White on Three (UK).
Any thoughts, tips, ideas much appreciated.
--update - ok I can use wifi file explorer to put files onto the device - is there anyway to get root back without having to use odin?
Anyone???

Mobile Odin Pro .
jje

JJEgan said:
Mobile Odin Pro .
jje
Click to expand...
Click to collapse
but you need root to run mobile odin pro? I don't have root

Related

[Q] Flash stock with 3E recovery?

Hi All
The USB port on my handset seems to have died for all purposes other than charging. The phone is detected as an unknown USB device or no device is even detected in device manager. The phone simply reports 'MTP Connected' when the cable is attached. Tried with 3 cables, numerous PCs and a Mac, uninstalled/reinstalled kies and drivers but nada. There is no change if the phone is in download mode.
One of the first things I did to try and fix this was do a factory reset using the dialer service code. Sadly this removed my root as I was using stock XXKI4 + Zerg exploit. Even though I have a Samsung official signed rom on here it seems a wise idea to return it to my mobile companies version before attempting a return for servicing.
As I don't think it is possible to get root access back without a working USB port, is it possible to flash the official carrier branded firmware tars (http://forum.xda-developers.com/showthread.php?t=1113928) using the 3E recovery or are those specifically for odin?
Thanks
fatherjack360 said:
Hi All
The USB port on my handset seems to have died for all purposes other than charging. The phone is detected as an unknown USB device or no device is even detected in device manager. The phone simply reports 'MTP Connected' when the cable is attached. Tried with 3 cables, numerous PCs and a Mac, uninstalled/reinstalled kies and drivers but nada. There is no change if the phone is in download mode.
One of the first things I did to try and fix this was do a factory reset using the dialer service code. Sadly this removed my root as I was using stock XXKI4 + Zerg exploit. Even though I have a Samsung official signed rom on here it seems a wise idea to return it to my mobile companies version before attempting a return for servicing.
As I don't think it is possible to get root access back without a working USB port, is it possible to flash the official carrier branded firmware tars (http://forum.xda-developers.com/showthread.php?t=1113928) using the 3E recovery or are those specifically for odin?
Thanks
Click to expand...
Click to collapse
Try cleaning the port contacts with a little alcohol first.
If USB still not working;
Why lost root, do you still have superuser app. If not, enable USB debugging and reinstall superuser from market. You may have to reinstall busybox too. Use root check basic app to check for root access.
Use Mobile Odin app to flash firmware packages directly from sdcard. Official firmware from Intratech thread will remove root and restore to near factory condition. Factory reset etc and Check for any evidence (and remove) any previous root apps.
USB jig to reset Barry flash counter
Edit: then back for warranty
Edit 2: not sure if the jig will work for ki4 firmware, maybe try flash a earlier package before ki3, provided you can get this far.....
Best of luck
Sent from my GT-I9100 using xda premium
This seems to be also my problem with the difference that I use stock firmware. See my previous thread. Any help would be appreciated.
Sent from my GT-I9100 using xda premium
Edit 2: not sure if the jig will work for ki4 firmware, maybe try flash a earlier package before ki3, provided you can get this far.....
if his usb is not working he can't use Jig to reset counter.
his best bet is to buy a new usb with flex from ebay and change it himself it is pretty easy to do so.
http://forum.xda-developers.com/showthread.php?p=22278147#post22278147
I think it terms of the counters I am ok because the only thing that has been flashed is the signed XEU KI4 which had the old bootloader inserted by Intratech, no custom kernels. On closer inspection I found the root was still present so have been able to get back to stock with mobile odin ok. Sadly made no change to the issue so fear it is hardware.

[Q] Rooted SGSII with broken USB slot. How to unflash?

Hey guys,
I have got my SGSII for 2 months now. Rooted it and got CM7 on it. It was working fine for around 1 month. Then suddendly the car mode kept turning on and off, now it doesnt charge properly. I gotta re-introduce the the cable 10 times at least until it recognizes my phone and charges it.
My pc neither recognizes it, it just charges it. Now i wanted to unflash it and put the factory rom on it. I also wanted to get a jig to reset the counter and therefore get it repaired.
Now my problem is that my pc doesnt recognize the phone, and im also not sure if the jig will do its work if the USB slot doesnt work properly. What can I do now?
Thank for help guys.
anyone please?
Help is here
I think you can use Mobile Odin (Google yoursekf) to flash Official ROM on the device without using USB. Then send your device to Samsung.
Mobile Odin flash stock rom removes root but will not reset custom rom counter .
jje
Does the triangle away app reset the binary counter?
If so you could flash an ICS beta, use triangle away then use mobile Odin to flash back to gingerbread?

Charging When Not - How do I get back to Stock now?

Hi guys,
My phone is on CM9 latest nightly.
It appears to have a Hardware USB issue. Keeps flicking from charging to not charging when not plugged in and USB is not Recognized when plugged in to any PC, any USB port with Any cable!
Tried cleaning with contact cleaner and compressed air to no avail. Changed battery and no difference
so I guess its time for warranty!
But how on earth do I get it back to Stock when USB doesn't work?
I can use Airdroid to get files on the phone, but the PC wont' recognise it! ARghh!
Help please!
Rich
m8 ask this in cm9 thread ull get ur ansers more clear,
Mobile Odin and download stock rom and flash from within the phone .
Or restore your original stock Nandroid backup .
jje
Funkyfin2000 said:
Hi guys,
My phone is on CM9 latest nightly.
It appears to have a Hardware USB issue. Keeps flicking from charging to not charging when not plugged in and USB is not Recognized when plugged in to any PC, any USB port with Any cable!
Tried cleaning with contact cleaner and compressed air to no avail. Changed battery and no difference
so I guess its time for warranty!
But how on earth do I get it back to Stock when USB doesn't work?
I can use Airdroid to get files on the phone, but the PC wont' recognise it! ARghh!
Help please!
Rich
Click to expand...
Click to collapse
Do you mean Download Mod is not available ?
vegeta1st said:
Do you mean Download Mod is not available ?
Click to expand...
Click to collapse
Download Mode is available just NOTHING via USB is recognised!
Use mobile Odin. No USB connection is required. Just download a stock ROM from sammobile.com on your phone, and then flash.
Chris.
Sent from my GT-I9100 using XDA
Excellent, I got this file off SamFirmware:
http://s757.hotfile.com/get/1fedbfa...50cc76/9263fe5/I9100BVLPB_I9100ORALPB_ORA.zip
Its for Orange...
Is that all i need via Mobile Odin to get back to stock??
Funkyfin2000 said:
Excellent, I got this file off SamFirmware:
http://s757.hotfile.com/get/1fedbfa...50cc76/9263fe5/I9100BVLPB_I9100ORALPB_ORA.zip
Its for Orange...
Is that all i need via Mobile Odin to get back to stock??
Click to expand...
Click to collapse
Yea, however Mobile Odin is a pay app, but if it recovers your phone, its worth it.
Chris.
themadba said:
Yea, however Mobile Odin is a pay app, but if it recovers your phone, its worth it.
Chris.
Click to expand...
Click to collapse
Thanks Chris. I already have it so all good and like you say...if I can get it in to warranty.
I don't want to flash this firmware and be stuck with no way to get files on it, because at least I can get in to CM9 now....

[Q] broken USB vs. partly rooted device -> any way out?

Hi, this is my first post here.
I have an unbranded international Galaxy S3 GT-I9300, Android 4.0.4
Kernel Version: 3.0.15-928452-user
[email protected] # 1
AP: I9300XXBLG8
CP: I9300XXLG8
CSC: I9300DBTBLG6
Long story, so I better put my questions first:
How can I flash a non-rooted device without using the USB port? SD-Card somehow?? Download mode is working at least...
and/or
How can I remove a Super SU system app from a apparently non-rooted device? (...which can not be rooted by using the USB port)
What happened:
I had rooted my device via this instuctions: http://forum.xda-developers.com/showthread.php?t=1695238
-> [03.07.2012] CF-Root 6.4 - SuperSU+CWM5.5+CWMManager.
I used heimdall 1.3.1 on Ubuntu 12.04 via 'sudo heimdall flash --recovery recovery.img --cache cache.img'
All worked fine.
When the latest OTA firmware showed up a couple of days age (45,76MB) I tried it and it failed at 29%.
I remebered I had deleted some bloatware and thought maybe bringing it back would make the OTA work. Because I coudn't find Samsung Video Hub at some point I thought it would be the easiest to just factory reset, then run OTA and reroot.
I made lots of backups with Titanium Backup ROOT and I rolled back the BusyBox changes. I also reverted some later installed App to a non-system App again but am not sure which one, it was not Super SU, maybe the terminal app.
I then made a factory reset from within Android, on reboot CWM appeared and I choose the single one 'yes, delete all data'
After rebooting I tried to apply the OTA, still stuck at 29%
I realized that there ist still Super SU left as a system app and thought that might be the reason. However I decided to first give Kies a try with the update.
Installing Kies and connecting the phone (via my gf's Xperia Ray cable) went fine and it showed me the update. Because of memory shortage I had to move some things around, time passes, my gf sit down on her office chair and somehow remaind hanging on the usb cable,
my phone fell down. At first there doesn;t seem to be any problem, but after trying to reconnect to Kies, it didn;t work. I found the USB cable not working anymore, which means that no mobile is charged if connected via that cable now.
However I could not establish a connection from my phone to a computer again since then (original usb cable, another usb cable).
Not to Ubuntu (not recognized in heimdall), neither to any of 2 different windows 7 computers.
I know there is a lot of connection problems out there for S3, I cleaned the connector, and tried lots of stuff like not giving google account credentials after wipe, try different usb-ports, restart computer. Windows always says "Unknow device" now. Ubuntu, also heimdall 1.3.2 just says nothing.
Thats why I guess that somehow there is a hardware problem with the USB connector on the phone now. Charging and MHL is working. It also recognizes USB OTG cable, but not the things that I attach to it, it worked flawless before. USB Debugging on/off -> no difference. Also the option to switch MTP/PTP under Preferences->Storge->USB is gone (was there before my first reset)
As a side note, also WLAN is not working as before anymore, I always have to use a static IP to get connected to my FritzBox.
Because the ruins of SuperSU are still in the system I can not update. However the phone is not rooted as all apps I have tried claim. Reinstalling Super SU did not bring root back. It is there, it thinks the device is rooted but it is not. But I also can not get rid of Super SU.
So now, I can't use normal OTA update, can't reroot or use my backups, bc Titanium requires root.
I am stuck. Is there any way out? Or at least a direction?
Thank you for taking the time.
Silvio
einSelbst said:
Hi, this is my first post here.
I have an unbranded international Galaxy S3 GT-I9300, Android 4.0.4
Kernel Version: 3.0.15-928452-user
[email protected] # 1
AP: I9300XXBLG8
CP: I9300XXLG8
CSC: I9300DBTBLG6
Long story, so I better put my questions first:
How can I flash a non-rooted device without using the USB port? SD-Card somehow?? Download mode is working at least...
and/or
How can I remove a Super SU system app from a apparently non-rooted device? (...which can not be rooted by using the USB port)
What happened:
I had rooted my device via this instuctions: http://forum.xda-developers.com/showthread.php?t=1695238
-> [03.07.2012] CF-Root 6.4 - SuperSU+CWM5.5+CWMManager.
I used heimdall 1.3.1 on Ubuntu 12.04 via 'sudo heimdall flash --recovery recovery.img --cache cache.img'
All worked fine.
When the latest OTA firmware showed up a couple of days age (45,76MB) I tried it and it failed at 29%.
I remebered I had deleted some bloatware and thought maybe bringing it back would make the OTA work. Because I coudn't find Samsung Video Hub at some point I thought it would be the easiest to just factory reset, then run OTA and reroot.
I made lots of backups with Titanium Backup ROOT and I rolled back the BusyBox changes. I also reverted some later installed App to a non-system App again but am not sure which one, it was not Super SU, maybe the terminal app.
I then made a factory reset from within Android, on reboot CWM appeared and I choose the single one 'yes, delete all data'
After rebooting I tried to apply the OTA, still stuck at 29%
I realized that there ist still Super SU left as a system app and thought that might be the reason. However I decided to first give Kies a try with the update.
Installing Kies and connecting the phone (via my gf's Xperia Ray cable) went fine and it showed me the update. Because of memory shortage I had to move some things around, time passes, my gf sit down on her office chair and somehow remaind hanging on the usb cable,
my phone fell down. At first there doesn;t seem to be any problem, but after trying to reconnect to Kies, it didn;t work. I found the USB cable not working anymore, which means that no mobile is charged if connected via that cable now.
However I could not establish a connection from my phone to a computer again since then (original usb cable, another usb cable).
Not to Ubuntu (not recognized in heimdall), neither to any of 2 different windows 7 computers.
I know there is a lot of connection problems out there for S3, I cleaned the connector, and tried lots of stuff like not giving google account credentials after wipe, try different usb-ports, restart computer. Windows always says "Unknow device" now. Ubuntu, also heimdall 1.3.2 just says nothing.
Thats why I guess that somehow there is a hardware problem with the USB connector on the phone now. Charging and MHL is working. It also recognizes USB OTG cable, but not the things that I attach to it, it worked flawless before. USB Debugging on/off -> no difference. Also the option to switch MTP/PTP under Preferences->Storge->USB is gone (was there before my first reset)
As a side note, also WLAN is not working as before anymore, I always have to use a static IP to get connected to my FritzBox.
Because the ruins of SuperSU are still in the system I can not update. However the phone is not rooted as all apps I have tried claim. Reinstalling Super SU did not bring root back. It is there, it thinks the device is rooted but it is not. But I also can not get rid of Super SU.
So now, I can't use normal OTA update, can't reroot or use my backups, bc Titanium requires root.
I am stuck. Is there any way out? Or at least a direction?
Thank you for taking the time.
Silvio
Click to expand...
Click to collapse
Hi. First of all you can have ota updates with kies even if you are rooted as long as you haveone of the official roms installed. Su does not disturb your ota updates through kies.You wont be able to have ota if you are rooted without kies.
R u sure you tried other usb cables and your connection failed? Try another one......You are saying you can charge....These cables have got a lot of thiny cables inside. Even if one is damaged you will have a problem.Try a new Samsung cable.
In the worst case if there is a hardware issue after the fall try kies wireless app so you connect to the pc without cable.
How do you connect to your FritzBox?
looks bad
Hi art,
thank you for your input!
art_arev said:
Hi. First of all you can have ota updates with kies even if you are rooted as long as you haveone of the official roms installed. Su does not disturb your ota updates through kies.You wont be able to have ota if you are rooted without kies. R u sure you tried other usb cables and your connection failed?
Click to expand...
Click to collapse
I tried with two different cables (Samsung, Lenovo) on 2 different computers. What makes me quite certain that there is an issue with the usb connector is, that USB OTG is not working anymore. No matter what I connect, the only thing it recognizes is the usb otg cable itself, but no stick/mouse/hub.
The cable which is broken now is the SE Xperia Ray cable from my gf's phone.
art_arev said:
In the worst case if there is a hardware issue after the fall try kies wireless app so you connect to the pc without cable. How do you connect to your FritzBox?
Click to expand...
Click to collapse
I tried it, it seems that the Kies Air App as well as Kies over WLAN (via Androids Preferences to connect to the Kies Desktop Application) does not support any firmware updating. I connect to the fritzbox via WLAN, it worked flawless before and I haven't changed anything.
It seems I have the following options:
1. find a way to reroot or flash the phone without using the usb connector (I read somewhere that it should be possible, but no further instructions were given)
2. find a way to remove the left overs from rooting (Super SU) -> that would at least open the possibility to apply OTAs
3. send it to samsung and hope they will repair it (problem is there are still traces of rooting on the phone)
4. try to repair the broken usb-connector myself
5. continue to try to somehow establish a connection via usb
Concerning option #1: I have unsuccesfully looked into the following options: unrevoked, UniversallAndroot, Z4root
All threads I read say it's not possible (e.g. http://forum.xda-developers.com/showthread.php?t=1870267&highlight=root+without+usb)
If I can't make any use of the leftovers of Super SU I think option 1+2 are dead ends.
I think I should try option 3 and if they deny, try option 4 or live with an unupdateable (?) unrooted phone (nah )
If there is SuperSU in system/app folder than it should work. Try to use build in options in SuperSU to reinstall. Also download and install busybox.
If root will be present and give you all needed partitions than you will be able to use Mobile Odin to flash stock firmware. But you also must remove binary counter information. This is imposible without root and/or working USB port.
There is a small chance that after flashing stock firmware USB port will be fully operational once again. I suppose it could be a software/driver issue, not hardware malfunction.
You can try to flash first with Everoot option enabled and after that check your USB connection. Of course you must transfer stock firmware to your phone. Do this via AirDroid or write it on external sd card on computer and put it into your phone. (copy this firmware to your internal sd card, it's better to flash from internal memory).
To resurrect your phone you need root or working USB.
i9.0.1.3k galaxy imperator
Thank you for keeping the hope alive SirKunon!
SirKunon said:
If there is SuperSU in system/app folder than it should work.
Click to expand...
Click to collapse
The App in system/app is called Superuser.apk (if that makes a difference), from inside the App I can see it is SuperSU v0.93.
There is an update available in the playstore which I can apply.
If I start any app which requires root (BusyBox, Titanium Backup, Root Explorer, Root Checker) I get the Superuser prompt to decide if I want to grant root access. Even if I choose "Yes" it never works.
Using the options inside SuperSU to reinstall fails (it does not close) as long as I don't have the update of SuperSU installed. If that is in place. It will close and left me with the former SuperSU version. Same for the option to "switch to another Superuser App" and "complete unroot".
If I try to remove the check from the box saying "activate Superuser" it tells me "Uninstallation failed"
SuperSU is there, Root access not. The only thing I can think of is do a factory reset once more (already did a couple) and try again.
It seems like there is a solution just behind the next door but I can't get through...
It's very strange, indeed.
Try hard reset service code:
*2767*3855# - hard reset
I don't have any other ideas. Service center will refuse fixing it if there are root traces. But you can try to find someone with jtag box to flash stock firmware or replace USB circuit on your own if you are sure that's faulty.
i9.0.1.3k galaxy imperator
Thanks for your help.
SirKunon said:
Try hard reset service code:
*2767*3855# - hard reset
Click to expand...
Click to collapse
Tried it, but situation remains unchanged, SuperSU is there, root access not, uninstall/reinstall it has no effect
OTA still hanging at 29%
no usb connection
no wireless connection unless I use a static ip
At least the phone is working as is...
Will probably send it to service center b/c I have nothing to loose. Maybe try to use my gf's insurance on beforehand.
If all fails, open the device or live with it, not sure.
einSelbst said:
Thanks for your help.
OTA still hanging at 29%
YES as it does .
Turn off signature verification via recovery may help.
Triangle Away
Mobile ODIN Pro and flash stock rom from external sd card
Then factory reset .
jje
Click to expand...
Click to collapse
hi jje,
JJEgan said:
Turn off signature verification via recovery may help.
Click to expand...
Click to collapse
but I don't have correctly working root access and only stock recovery.
Do you think it is still possible?
einSelbst said:
hi jje,
but I don't have correctly working root access and only stock recovery.
Do you think it is still possible?
Click to expand...
Click to collapse
No as we still have no way of flashing stock from phone without recovery .
it was just thinking aloud anyway .
What is required is a method to root from within the phone which we don't have .
jje

plese help no mass storge only charge

i lost my cable to connect to pc and wanted to return to stock so i used the mobile odin method found here
http://forum.xda-developers.com/showthread.php?t=1691659
i picked option to keep root but i lost root after flash....(got cable) now my pc wont recognize the phone it will only charge it...also the phone still has SU mobile odin and cwm apps on the phone which i cant delete...so i called samsung and they couldnt fix but scared to send back as warranty will be void if SU is installed on my phone...now i can root cause cant connect to pc please help and thanks ahead of time
ryant100 said:
i lost my cable to connect to pc and wanted to return to stock so i used the mobile odin method found here
http://forum.xda-developers.com/showthread.php?t=1691659
i picked option to keep root but i lost root after flash....(got cable) now my pc wont recognize the phone it will only charge it...also the phone still has SU mobile odin and cwm apps on the phone which i cant delete...so i called samsung and they couldnt fix but scared to send back as warranty will be void if SU is installed on my phone...now i can root cause cant connect to pc please help and thanks ahead of time
Click to expand...
Click to collapse
Do you have the drivers installed for the phone on your computer? Also don't double post
Sorry for the double post. And yes I.have the drivers installed thinking it has something to do with the mobile.Odin method I used.
Sent from my SAMSUNG-SGH-I777 using xda app-developers app

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