After an upgrade to dcd latest ROM 2.2.6 and Radio I have found that when my phone sleeps or I turn it off it doesn’t always turn back on I need to soft reset it. I am even tried an earlier Rom version 2.2.1 and still the problem.
This is a Telecom New Zealand phone and as for normal practice they don't give out their Rom's so I can't just flash back
With some playing I think I have tracked it down to only causing this issue when my data push is enabled ie, don't sync up to an exchange server and the phone works fine.
I am aware from other posts there are others out there with the same issue, can you check if this is the same with your phone. Turn off all your data connections and delete your exchange server and see if you phone then behaves.
I know people are saying it could be the Bootloader but if the above is the cause then I don't think it is in the loader and maybe dcd can help us track it.
I have tracked this problem down to when activesync does a Microsoft Direct puch while the phone is in standby. To connect to our work's mail server we need to also create a VPN connection (not using SSL) as long as I put in a wrong name or password causing activesync never to be able to sync then the power button turns the phone on everytime. If I also connect and sync (while phone is on) then dissconnet my VPN and and change password then the phone still works fine.
Does anyone has any idea where I should be looking, as I would like to have my Direct push email working.
Sorry to jack your thread, but I have a very similar problem. Sometimes when my phone goes on standby when I'm on the phone and my conversation is finished. I cant power back on my phone either. The green light still flashes, but the power button does nothing! Anyone have that same problem?
I've also had this problem. When I press the power button the phone would enter standby mode and when I pressed it again it wouldn't wake up. The only way around it I found for my phone is to install S2U2 and set it so it activates when the backlight turns off. That seems to catch it before it whatever happens to not let the phone wake up happens. So now when I press the power button, the screen cuts off and S2U2 opens. Hope this helps.
I have similar problems. Maybe I'll try using S2U2 ...
Same problems, doesn't seem to wake up if it goes to sleep while VPN is running... any fix?
I had the same issue when I flashed my ROM with the USB connection. It could be the bootloader. because I then used the SD card bootloader and re-loaded my ROM from the SD card and it resolved the issue.
I would recommend reinstalling from the SD card using the no2chem.
Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Hi guys,
I have tried to search for a solution but couldnt find anyone having the same issue....so here goes
I am using a stock Vodafone AU rom 4.0.4 which is rooted......rooted used to remove drop box, navigaton (or something like that) and other bloatware.
However, after rooting - when Wifi is turned on but not connected to any network i seem to have screen issues. No response at all - when i press power button it doesnt turn off just dims, i press it again and screen lights up but yet no response. When i turned wifi off - this issue doesnt seem to happen. Also when i turn it on and connnect to my home network - no issue. Only seems to happen when after rooting + when wifi on and not connected to network.
Has anyone encountered this issue? Any help suggestions would be appreciated.
PS. I have restored factory settings, reinstalled firmware via odin and gone thru all settings on the phone. But under the above mentioned conditions - this issue happens. Seemed with out rooting - phone had no issues for last 5 days.
Hi
After an OTA update my wifi is turning off when the phone sleeps (screen off) ; i tried every fix that i could find, router and phone reset, changed router, stopped all power optimizations on the phone, safe mode etc... nothing helps. My wifi stays on only if I'm not connected to a network; if I connect to any network and close the screen, after 1-2 minutes when i pick up the phone the wifi is stopped. I can start it again and connect but it's annoying.
I tried to use adb but I'm not sure if something in there is wrong and what to change, maybe someone can help me with those or some ideas.
PS: android pie csd4, not rooted.
usb_mass_storage_enabled=1
verifier_timeout=15000
vzw_network_lock=1
wait_for_debugger=0
webview_provider=com.android.chrome
wifi_display_on=0
wifi_max_dhcp_retry_count=9
wifi_networks_available_notification_on=1
wifi_num_of_switch_to_mobile_data_toggle=2
wifi_on=1
wifi_p2p_device_name=[Phone] Galaxy S9+
wifi_scan_always_enabled=1
wifi_sleep_policy=2
wifi_wakeup_enabled=0
wifi_watchdog_on=1
wifi_watchdog_poor_network_aggressive_mode_on=0
wifi_watchdog_poor_network_test_enabled=0
wifi_watchdog_version=589826
window_animation_scale=1.0
wireless_charging_started_sound=/system/media/audio/ui/ChargingStarted.ogg
zen_duration=0
zen_mode=0
zen_mode_config_etag=-1487042216
zen_settings_suggestion_viewed=0
zen_settings_updated=1
zram_enabled=1
The phone is in service, repaired on warranty ; they changed the motherboard, battery and charging port.
If you dont mind plz
How would we go about finding out if this has happened to my phone
deleted. wrong page.
When I click my wifi icon it lights up like it's trying to turn on, but turns off after a few seconds without connecting. I can temporarily fix the problem by restarting my phone. It will turn on and connect after restarting. But if I turn the wifi off and back on again, it has the same problem. I really don't want to have to restart my phone every time I want to use the wifi, so if anybody has any idea how to fix this, that would be awesome.
Never had that issue, I'm currently on latest fw v10m and no issues at all, connected to Wi-Fi ax router.
Is this a mesh type access point. Been having issues with google wifi. It stops connecting to the same ap after a while but it will connect to the other ap's . Once I reboot I'm back to normal. There is another thread with this info. Unfortunately no fix yet, looks like a bug. Hopefully it will be fixed in the next update.