Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Hi All,
I just wanted to share with you a solution I've come across to fix a Wifi problem.
The Problem:
After several weeks of perfect performance, my phone became unable to connect to my routers at home. These are Netgear routers.
The only thing I can think of that triggered this issue was flashing a new ROM which included a Radio update. However I think I had this just before flashing the ROM!
But effectively, I was not able to connect to a wireless router. The phone would find the network, allow the key to be entered and would authenticate and try and obtain an IP Address. At this point, it would fail and disconnect. It would just loop like this.
Solution
I tried all sorts. Restarted the router, reflashed my ROM, flashed many earlier radio images, did a full factory reset etc... but each time I just couldn't connect.
Giving up, I rang Orange UK to get a replacement handset. After speaking to the tech guy, he told me he was going to send some settings to my phone... After a little discussion I still couldn't get out of him what he was actually sending. It wasn't APN settings, but as I told him, he doesn't have my Router settings so what on earth can he send to my phone to fix the problem?
However, after he sent the stuff, my phone hung up much to my annoyance!
But I thought, what the hell, so I turned my router off, turned my phone off, removed the battery, waited the magic 30 seconds ( I know, but I was humouring the guy before I rang back to complain about wasting my time )
On turning my phone back on, and turning my router back on... everything worked!!!
So, if you're having a Wifi issue, ring up your operator and see if they have some magic settings that they can send you, and at the very least, turn everything off, and remove the battery for 30 seconds and try again!
Hope this helps someone!
John
So my lumia 710 with the latest software has the following problem...
If my wifi is stopped and I'm trying to start it, it will tell me after few seconds 'no networks found' .
If I turn off the phone with turned on WIFI and then if I turn the phone on, it will find my wifi network, but if I turn wifi off it won't be able to find any networks until a new restart.
And the last case; If the phone goes into sleep while wifi was on , wifi section will get frozen until I remove the battery to force its restart.
Please, is this a software or a hardware problem? Is there a fix? Thank you
Reset the phone, lots of issues after upgrades
I reset it twice but nothing changed. So the short version of my problem is that WIFI will only work if it's started when phone starts.
After I stop it or the or the phone goes to sleep , it can not be started again without a reboot.
Did you reset it using the volume + camera + power buttons ?
neah I didn't know that combination. I gave it back to it's seller.
thank you for your time.
Ok so to start off im gonna give you some information: my phone was rooted with magisk and it was running b360, it worked just fine until one day my wifi kept turning it's self off for no reason.That kept happening but not very often so i didn't mind it. Today my wifi wouldn't start at all(the switch thingy went blue then gray immediately) again and if i tried to turn it on again my phone would reboot.I then unrooted and went into safe mode to see if it would fix the issue but it was the same, so i tried recovering my data from twrp. That didn't fix anything once again, so i did a factory reset(that prolly screwed me over big time) after the factory reset i realized that my phone wouldn't finish the setup thing because it needs to connect to the internet to check for new updates. So my issues are that i can't seem to be able to access my phone through adb since when i use "adb devices" it doesn't show my device, and that my phone is basically unusable right now since it wont get past the "checking for updates" phase. So what should i do? Any help is appreciated!
*update*
I got past the "checking for updates" phase and i completed the setup by sheer luck(my wifi worked for a couple of seconds), but the problem still persists. My wifi can't be turned on, or when it turns on it stays like that only for a couple of seconds and then goes off again also my phone crashes from time to time aswell(usually when i mess with the wifi, but sometimes it just does it on it's own).
I know is abvious, but is WiFi+ turned on? That can turn off your WiFi for you if not near a saved hotspot. Could be a confusion between this and location services.
UrbanBushman said:
I know is abvious, but is WiFi+ turned on? That can turn off your WiFi for you if not near a saved hotspot. Could be a confusion between this and location services.
Click to expand...
Click to collapse
WiFi+ is turned off. From what I've observed so far after i restart the phone i can use the WiFi for about an hour or two, after that it stops turning on. But if i use it for about 20-30 mins, turn it off, and turn it on again after a while when i want to use it again, it works (obv if i use it for 1-2 hours the problem will occur again). So what I've been doing so far is just use it for about half an hour then turn it off until i need it, and repeat. I know that im probably not making much sense right now but i don't know what to do anymore.
When I click my wifi icon it lights up like it's trying to turn on, but turns off after a few seconds without connecting. I can temporarily fix the problem by restarting my phone. It will turn on and connect after restarting. But if I turn the wifi off and back on again, it has the same problem. I really don't want to have to restart my phone every time I want to use the wifi, so if anybody has any idea how to fix this, that would be awesome.
Never had that issue, I'm currently on latest fw v10m and no issues at all, connected to Wi-Fi ax router.
Is this a mesh type access point. Been having issues with google wifi. It stops connecting to the same ap after a while but it will connect to the other ap's . Once I reboot I'm back to normal. There is another thread with this info. Unfortunately no fix yet, looks like a bug. Hopefully it will be fixed in the next update.