Circle with strike thru it, "Loss of signal"?!?! - Galaxy S II Q&A, Help & Troubleshooting

Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!

girlblushes said:
Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
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It looks like to me the phone has either been reported lost or stolen which means that the real owner has rung the provider up and asked them to black list the phone so if anyone try to use it they won't be able to.It might be a possibly that the the modem part of your mother board is faulty you might just want to replace and hope for the best:silly:

girlblushes said:
Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
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Given the two bits of your original post that I bolded above, I think you may be in the wrong forum... Also, are you are SURE your phone is also called "Epic" anything? The Sprint Galaxy SII model is called the "Epic 4G Touch". But not the T-mobile model.
Are you on T-mobile in the USA? Or Europe?
What is your phone's precise model number? It is printed on the label under the battery.

ctomgee said:
Given the two bits of your original post that I bolded above, I think you may be in the wrong forum... Also, are you are SURE your phone is also called "Epic" anything? The Sprint Galaxy SII model is called the "Epic 4G Touch". But not the T-mobile model.
Are you on T-mobile in the USA? Or Europe?
What is your phone's precise model number? It is printed on the label under the battery.
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Click to collapse
I do have a similar problem.
After a coupleof month usage my phone randomly has this circle described above. Usually switching it off an then on agein does work and I get the signal back.
By the way, I am on T-Mobile Europe and have a Dual-Number SIM card.
Does it have anything to do with this?
I used the SIM card for years in other phones without problems.

Related

Mda Vario ll upgrade

Hi all,
I know this question may have been asked thousands of times, but hopefully somebody can point me in the right direction.
Sometime ago, i found a T-mobile hermes vario ll and handed it into the nearest police Station..... yes there are still honest people about!
Anyway.. i wa told that if nobody claimed it after 28 days then i could return and keep it.
Nobody did claim it, so the phone is now mine, however, predictably the original owner reported it as stolen i presume and the phone part of it will not work.. presumably blocked.
Question now is..... i have an old t - mobile phone which i no longer use.... is there a way i can change the imei number on this device to reflect the one on the old phone which is 100% working and has been owned by me from new?
If so, how do i go about this, and is there a piece of software i can obtain?
Regards
SP
No, imei's are unique to a phone and its illegal to change...
Anybody else... any solution?
Thanks
SP
you wont find an answer to that question on this site i am afraid. Get a bluetooth gps and use it as a pda/gps but you wont be able to use the phone. I'll buy it off you if you want to sell it, it will save me using my xda trion as a tomtom

What would you do?

I recently bought a Galaxy S2 on craigslist (ok, big mistake, I know) and the phone worked fine for a couple of days and then the seller reported it stolen and that locked the service out. I went to the police, filed a report and took the paper work to my carrier (SKT in Korea) and they won't do a thing and doesn't actually care about the insurance fraud at all. So now I've got a perfectly good phone with no service... any ideas?
Well, people here won't help you unlock it.. We don't know if ur story is true.
But what I'd do is run ODIN on it to reflash it fully, then use a different simcard/account on it.
Maybe that will work, don't know. Worth a try.
Yeah... I don't think most people would be able to read the Korean police report anyway... I'll give it a shot since I got a KT Galaxy S2 since this phone fell through
What's wrong with craigslist? Couple 100 transactions and no problems yet. I truly think you bought a stolen phone.
If you have a chance I would do a switch if your eligible for a upgrade. Could you use it on different carrier?
Sent from my GT-I9100 using XDA App
Just tried using a KT ROM with their SIM card but no luck... think I'm gonna have to find someone super shady

My phone has been blacklisted

I bought my Samsung sgs2 2nd hand about 14 months ago. It came with the box and everything so seemed legit. I've been using it faultlessly for about 8 months in the UK. I moved to Brazil 6 months ago and it was fine over there also.
Now I've moved back and it's not working, turns out it's been blocked on the UK networks. It happened exactly 1 month ago while I was in Brazil.
Any ideas what's happened? It seems unlikely to me the phone is reported stolen all this time later. I'm wondering if there is anything I can do about it?
It seems a coincidence that i've been away and now it's not working in the UK any more.
If I can't do anything legit to get the blacklist taken off, is there any other way around this? (PM me)
Did you check your imei number on a blacklist to find out.
Where did you get the phone from originally.
My guess would be you've bought it off of someone who's got a 2 year contract and they have stopped paying it,that's how you could get that timeframe.
That's how I would never buy any 2nd hand phone.
And I'm not sure if you are allowed to ask for help in doing shady stuff on here.
Sent from my GT-I9100
I think the best solution would be to talk to your provider about this.
As other people have mentioned, that's an issue you need to take up with your provider. There is nothing anyone here can suggest to fix this.
Speak to your provider. Thread locked

[Q] Found phone, MetroPCS won't help and I don't know what to do

This probably isn't the best place for this, but I don't really know where else to ask about it.
A few months ago I was on a trip and I found a MetroPCS phone that was locked. There was very little I could do about figuring out who the owner was (it wasn't anyone's in the group I was in) or trying to unlock the phone (no way!). When I got home, I called up MetroPCS and explained my predicament, but they were surprisingly unhelpful and basically told me I had to take it to the store, and even then they likely couldn't do anything for me or the owner. After a bit of arguing about how ridiculous that is, the support guy ended up essentially telling me to throw out/recycle the phone. Obviously there's a whole other issue here with their support on this issue, but I won't touch that at the moment.
Well, the nearest store is really far from me (over an hour away) and its out of the way from any normal driving I do, so I ended up just throwing the phone in a drawer for a while. I was cleaning up yesterday and I found it again, so I decided to look into this once more. Today I learned about ESN and IMEI blacklisting, and I looked the phone up to see and of course it is blacklisted because it was reported lost.
Is there anything I can do with this thing? I guess I could sell it for parts on eBay or something like that, but I feel weird selling a phone that a lot of potential buyers would yell "stolen!" at.
Ductapemaster said:
This probably isn't the best place for this, but I don't really know where else to ask about it.
A few months ago I was on a trip and I found a MetroPCS phone that was locked. There was very little I could do about figuring out who the owner was (it wasn't anyone's in the group I was in) or trying to unlock the phone (no way!). When I got home, I called up MetroPCS and explained my predicament, but they were surprisingly unhelpful and basically told me I had to take it to the store, and even then they likely couldn't do anything for me or the owner. After a bit of arguing about how ridiculous that is, the support guy ended up essentially telling me to throw out/recycle the phone. Obviously there's a whole other issue here with their support on this issue, but I won't touch that at the moment.
Well, the nearest store is really far from me (over an hour away) and its out of the way from any normal driving I do, so I ended up just throwing the phone in a drawer for a while. I was cleaning up yesterday and I found it again, so I decided to look into this once more. Today I learned about ESN and IMEI blacklisting, and I looked the phone up to see and of course it is blacklisted because it was reported lost.
Is there anything I can do with this thing? I guess I could sell it for parts on eBay or something like that, but I feel weird selling a phone that a lot of potential buyers would yell "stolen!" at.
Click to expand...
Click to collapse
Wifi toy for the kids / nieces / nephews / friend ...?
Obviously the phone is a lost cause at this stage, despite your best efforts. Typically there is a way to use a button combo to get into recovery to wipe the phone so the previous user's data and passwords will be removed. How to do so, or if it is possible, depends on the model.
Ductapemaster said:
Today I learned about ESN and IMEI blacklisting, and I looked the phone up to see and of course it is blacklisted because it was reported lost.
Is there anything I can do with this thing? I guess I could sell it for parts on eBay or something like that, but I feel weird selling a phone that a lot of potential buyers would yell "stolen!" at.
Click to expand...
Click to collapse
You can sell it, just list it as having a bad ESN/IMEI and "for parts".
If there's a SIM card, you could pop it in a MetroPCS or unlocked GSM phone and it should have the phone number (Settings -> About device -> Status). Call/text the number (from another phone, obviously).

[Q] Samsung Galaxy SGH-T399 Help

Greetings All,
My fiances mother has this phone, I don't know if its because she has had a fight with Tmobile (she has been with them for a few years but renewed contract like a year ago).
None the less she refuses to pay them, and they wont unlock (sim code) her phone. I have rooted her phone, and was wondering, is there anything ANYTHING i can flash so she can use a different carrier at all. Her main problem with Tmobile is they claimed she would have all this service, even when she reupped they made her a deal and said it was going to be good again, its horrible where she is at. Like real bad, cant really even talk, 4g is not even possible.
Anyways, if there is anything she can do, please let me know. She refuses to pay them, and would like to keep using this phone if possible, if we can't I have an old at&t phone (samsung something smartphone) but we are hoping.
Much thanks
Looks like thats a no. She says she is just going to continue paying hte bill I guess. It is horrible though, I remember when she talked to them they promised all these things would work, even the map says it should work, I have t-mobile as well and mine doesnt work so I know its not her phone.
Word of advice, providers should have to honor what their maps say.

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