Asurion gave me a Nexus for my X2 - Motorola Droid X2

Yep, crazy.
I called them up and they told me that the X2 was no longer made so I could have a "similar device", the system told him the 2 closest options were the Droid 3 and the Incredible 2. I was assuming from the beginning that I was going to end up with an Inc2, so I simply asked, "What about a Nexus?" He said, "OK, Let me check on that". I was shocked to even hear him say he'd check on it but I was still totally expecting to be shut down. He comes back on the line and says, "Yeah, we can do that, let me check our stock". Takes another minute and he comes back and says "Yeah, we got that in stock and we will send it out to you, overnight with Saturday delivery". And said it would come along with a SIM card, wall charger, car charger and headphones. I couldn't believe it! :victory:
I was still a little doubtful, I was thinking that this was all too good to be true and I would end up with some other phone at my door today. NOPE. It was a brand new Nexus with everything he said. Awesome!
Not sure if anyone else will possibly get the same treatment I did, but I guess it never hurts to ask. haha :good:

Nice!!!

alias747 said:
Yep, crazy.
I called them up and they told me that the X2 was no longer made so I could have a "similar device", the system told him the 2 closest options were the Droid 3 and the Incredible 2. I was assuming from the beginning that I was going to end up with an Inc2, so I simply asked, "What about a Nexus?" He said, "OK, Let me check on that". I was shocked to even hear him say he'd check on it but I was still totally expecting to be shut down. He comes back on the line and says, "Yeah, we can do that, let me check our stock". Takes another minute and he comes back and says "Yeah, we got that in stock and we will send it out to you, overnight with Saturday delivery". And said it would come along with a SIM card, wall charger, car charger and headphones. I couldn't believe it! :victory:
I was still a little doubtful, I was thinking that this was all too good to be true and I would end up with some other phone at my door today. NOPE. It was a brand new Nexus with everything he said. Awesome!
Not sure if anyone else will possibly get the same treatment I did, but I guess it never hurts to ask. haha :good:
Click to expand...
Click to collapse
That's awesome! I'm loving mine and I'm sure you'll love yours, too!

RyanThaDude said:
That's awesome! I'm loving mine and I'm sure you'll love yours, too!
Click to expand...
Click to collapse
Yeah coming from the X2, which is about the worst Android phone I have come in contact with, the GNex is a world of difference! Glad that you got out of this junky pile of crap phone too

Alright alright, go easy the x2 isn't that bad. Try owning a Samsung intercept.
Then you would appreciate anything else lol.
Sent from my DROID X2 using Tapatalk 2 Beta-5

Congrats dude! You must have a horse shoe up your @$$ cause that doesn't happen every day. Welcome to the club!!!!
ECLIPSE!!!

I almost hope my 2nd Bionic will die as bad as the first one did. Would like to land a gnex, too! Envious...

tallyforeman said:
Congrats dude! You must have a horse shoe up your @$$ cause that doesn't happen every day. Welcome to the club!!!!
ECLIPSE!!!
Click to expand...
Click to collapse
Haha yeah, have you heard of this working for anyone else?

alias747 said:
Haha yeah, have you heard of this working for anyone else?
Click to expand...
Click to collapse
Nope, not until reading your thread.

alias747 said:
Haha yeah, have you heard of this working for anyone else?
Click to expand...
Click to collapse
I, for one, AM NOT jealous of ANY of you nexus or S3 totting people. I know my patience will pay off big time. You see, in just under a year a new slew of phones will arrive with a more mature Snapdragon architecture or a Tegra with LTE... And then, there will be a nexus with Key Lime Pie out! And then, I can be happy with that for 2 years.. You are going for a phone that already past its prime! While I can continue to enjoy Jellybean on my Dinc2, same as you, I realize that down the line the next phone will be better suited and more future proof than the Gnex.
Bottom line, I guess we should pick when to enter the game and at what cycle of the year to upgrade for the best future-proofness and fun to be reaped from our Android purchases!
Anyway, since this Nexus is a free replacement, I agree that u just don't caya!

litetaker said:
I, for one, AM NOT jealous of ANY of you nexus or S3 totting people. I know my patience will pay off big time. You see, in just under a year a new slew of phones will arrive with a more mature Snapdragon architecture or a Tegra with LTE... And then, there will be a nexus with Key Lime Pie out! And then, I can be happy with that for 2 years.. You are going for a phone that already past its prime! While I can continue to enjoy Jellybean on my Dinc2, same as you, I realize that down the line the next phone will be better suited and more future proof than the Gnex.
Bottom line, I guess we should pick when to enter the game and at what cycle of the year to upgrade for the best future-proofness and fun to be reaped from our Android purchases!
Anyway, since this Nexus is a free replacement, I agree that u just don't caya!
Click to expand...
Click to collapse
Really? I sense a bit of jealousy in your post... haha
But yeah, as far as I am concerned, the Nexus is still the 2nd best phone offered by Verizon right now. I wouldn't touch any of the stupid Razr variants and the clear best phone is the S3. Besides, like you said, great phones will be out next year, the Nexus just needs to get me through about a year and I am due up for renewal. This device will get developed on for a LONG time. Whoop!

alias747 said:
Really? I sense a bit of jealousy in your post... haha
But yeah, as far as I am concerned, the Nexus is still the 2nd best phone offered by Verizon right now. I wouldn't touch any of the stupid Razr variants and the clear best phone is the S3. Besides, like you said, great phones will be out next year, the Nexus just needs to get me through about a year and I am due up for renewal. This device will get developed on for a LONG time. Whoop!
Click to expand...
Click to collapse
Suit yourself. I am really NOT jealous. It may seem so, but that is because I am kinda sick of people saying over and over and over that they got a gnex and they are lucky. I am happy for them, but at the same time I am not jealous. I may have been jealous back in June or so. But now, getting a Gnex is not a big deal as I know the next Nexus is gonna come soon. Plus part of the point I am making is to let people understand what they are getting themselves into. Yes, Gnex is cool, but at this point even a VZW Gnex is having OTA troubles... Troubling for a nexus. Plus with the next nexus coming soon, the timing to get a gnex is not great. Think of it this way. The number of "new" major OTAs that the gnex will get will be lesser than that for the next guy as it is already down its support cycle. It is at its middle or actually probably past its peak. Plus the Gnex has some known issues and I am all together not so enthused to get a Gnex when I know a few more months of wait and I can get a much better phone. And a phone that is fresh in its software support even from Google...
So it makes sense to wait to get a new phone IF you are doing so buy using up an upgrade. However, I agree in ur case as u got it on insurance, this won't matter to u...

Bull**** you aren't jealous. You made a thread (here: http://forum.xda-developers.com/showthread.php?t=1586153) in April specifically about how you were so excited to get a new phone and get away from the X2. In fact you told people in the thread to directly lie to the Ascurion (multiple times) in order to get a different device.
You bashed the Samsung Fascinate, then the D3 for the locked bootloader and no confirmed (at the time) ICS, and then lauded the D Inc2 because of the unlocked bootloader and ICS.
You would have **** yourself if they gave you a Galaxy Nexus.
You're probably just pissed that your constant complaining and lying didn't get you any further than the OP who just happened to stumble into this kick ass replacement.
Edit: Almost forgot. I think it's hilarious that you're trying to bash the GNex for the lack of OTA support from VZW. I can't remember the last time I actually waited for an OTA. LOL

Zues532 said:
Bull**** you aren't jealous. You made a thread (here: http://forum.xda-developers.com/showthread.php?t=1586153) in April specifically about how you were so excited to get a new phone and get away from the X2. In fact you told people in the thread to directly lie to the Ascurion (multiple times) in order to get a different device.
You bashed the Samsung Fascinate, then the D3 for the locked bootloader and no confirmed (at the time) ICS, and then lauded the D Inc2 because of the unlocked bootloader and ICS.
You would have **** yourself if they gave you a Galaxy Nexus.
You're probably just pissed that your constant complaining and lying didn't get you any further than the OP who just happened to stumble into this kick ass replacement.
Edit: Almost forgot. I think it's hilarious that you're trying to bash the GNex for the lack of OTA support from VZW. I can't remember the last time I actually waited for an OTA. LOL
Click to expand...
Click to collapse
Ah, how I pity you mere mortal. Read carefully. I asked no one to lie to anyone. I asked no one to call "Asurion". I don't even know who they are. I asked people to call to VZW as WE are within our god damn rights to request a different phone if the one we have doesn't work as we are within the 1 year warranty. I scammed NO ONE. I just allowed people to get a problem solved, in the fairest and most just manner in the light of how VZW and Motorola are ripping their customers off with subpar products.
And neither there do I specifically talk fondly about the Gnex. I never told people I got a gnex nor did I tell they will get a Gnex with this process....
So, before you start spewing foul language at me, without being provoked, slap yourself real hard on the face so that you knock yourself out and avoid typing a ridiculous post. Anyway, I suppose it was my mistake to make a friendly comment on a random thread. I apologize to thy greatness, you won't be seeing me here anymore!
Plus I am NOT bashing the Gnex. I see a LOT of people on the Dx2 forums that constantly praise their Gnex and I just said, it is great but "meh" I can wait for the next one that will be coming round the corner. I only said that in light of this info, there is no particular reason to go the present gnex IF you can wait for the next one, that will mostly be better than this is every way...
Long story short... Take some things on XDA at face value. Stop investing sooo much g-damn emotion into a inanimate object...
Ah screw it, you pissed me off sufficiently to say the next line (I hope you enjoy it)
Gnex is utter crap compared to iPhone 5 and iPhone will always rule. And Apple will ultimately destroy Android to make possession of Android illegal...
I hope that makes u super mad.

Okay let's be honest here the nexus isn't nor hasn't nor will it be the last phone that Verizon HDS back updates from.
As far as the next nexus goes. Who knows when it will be here. Nothing concrete yet. Even if it does come out soon, most if not all of us previous X2 owners got it free of charge. I mean it's simply really. I'll write you a mini guide right meow.
-Unlock X2
-dial 611
-wait to hear the words "main menu"
-press 00
-tell Verizon rep that your phone is suffering from random reboots, lag and poor signal.
-explain that when texting someone the screen will freeze up completely but if you keep typing the message after 20 seconds or so it will catch up And the entire message will be written up in a half a second
-explain to them that it suffers from reboots during calls (my x2 did this all the time) and ask them politely if they could call you back if your call gets disconnected. Feel free to disconnect the call if you want the added effect - wait for the callback and tell then sorry it rebooted. This happens all the time
-tell them that the phone lags while trying to play games, multitask or navigate the menus/app drawer
Now tell them that you have been online independently researching these issues and it would seem that x2 users worldwide have the same issues and they are not specific to your device. Make sure you help them to understand that these are issues due to poor coding from Motorola and no amount of x2s they send you will ever solve the problems you are facing.
Make sure to explain to them what you use your phone for. For example if you use it for work and you can't have a phone that constantly reboots during calls because then it becomes an issue w/ your employer.....blah blah blah.
Just make sure you go into the call being as nice and polite as possible. If they detect even a slight hint of anger frustration or sarcasm in your voice they will not help you.
If you followed all of those steps correctly - you have just been offered a new phone model! Congrats
Droid x - first smartphone
Droid x - $100 asurion claim - broken screen
Droid x2 - free replacement - warranty exchange for x (used above steps to obtain)
Droid x2 - free replacement
Droid x2 - insurance claim $100 (dropped off [email protected])
Droid x2 - free replacement
Samsung stratosphere - free replacement warranty swap for x2 (using above steps)
Samsung stratosphere - $100 insurance claim (broken screen)
Samsung galaxy nexus - free warranty replacement using above steps
Samsung galaxy nexus - free replacement HW issues
Samsung galaxy nexus - ditto^

RoyJ said:
Okay let's be honest here the nexus isn't nor hasn't nor will it be the last phone that Verizon HDS back updates from.
As far as the next nexus goes. Who knows when it will be here. Nothing concrete yet. Even if it does come out soon, most if not all of us previous X2 owners got it free of charge. I mean it's simply really. I'll write you a mini guide right meow.
-Unlock X2
-dial 611
-wait to hear the words "main menu"
-press 00
-tell Verizon rep that your phone is suffering from random reboots, lag and poor signal.
-explain that when texting someone the screen will freeze up completely but if you keep typing the message after 20 seconds or so it will catch up And the entire message will be written up in a half a second
-explain to them that it suffers from reboots during calls (my x2 did this all the time) and ask them politely if they could call you back if your call gets disconnected. Feel free to disconnect the call if you want the added effect - wait for the callback and tell then sorry it rebooted. This happens all the time
-tell them that the phone lags while trying to play games, multitask or navigate the menus/app drawer
Now tell them that you have been online independently researching these issues and it would seem that x2 users worldwide have the same issues and they are not specific to your device. Make sure you help them to understand that these are issues due to poor coding from Motorola and no amount of x2s they send you will ever solve the problems you are facing.
Make sure to explain to them what you use your phone for. For example if you use it for work and you can't have a phone that constantly reboots during calls because then it becomes an issue w/ your employer.....blah blah blah.
Just make sure you go into the call being as nice and polite as possible. If they detect even a slight hint of anger frustration or sarcasm in your voice they will not help you.
If you followed all of those steps correctly - you have just been offered a new phone model! Congrats
Droid x - first smartphone
Droid x - $100 asurion claim - broken screen
Droid x2 - free replacement - warranty exchange for x (used above steps to obtain)
Droid x2 - free replacement
Droid x2 - insurance claim $100 (dropped off [email protected])
Droid x2 - free replacement
Samsung stratosphere - free replacement warranty swap for x2 (using above steps)
Samsung stratosphere - $100 insurance claim (broken screen)
Samsung galaxy nexus - free warranty replacement using above steps
Samsung galaxy nexus - free replacement HW issues
Samsung galaxy nexus - ditto^
Click to expand...
Click to collapse
You've been through a LOT!!!! Impressive.
Sent from my Transformer Prime TF201 using XDA Premium HD app

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tallyforeman said:
Click to expand...
Click to collapse
I hope there is no drama man! I will just retreat from hot button issues like Nexus and all...
Anyway, since when did DX2 forum become a Gnex forum or a S3 for that matter!? I wonder if we ex-DX2 owners are pissing current DX2 owners... hmm...

Nah, its all good. Everyone is entitled to their own opinion. I could care less unless its a whyphone lol. Either way, it made for some good lite reading.

Lol,gnex past its prime...Lol lol lol
Sorry, i found that hilarious
Congrats to OP!
And of course there is always gonna be another awesome device soon. Well, an awesome nexus that is and ice already started saving for it. Soon as it drops I'm buying that bad boy!
So off course if you can wait, and can afford it, then wait for the next nexus. Or just get yourself a nexus 7 to hold you over. Either way, everyone should experience a nexus device of some kind
Just saying. Love the x2 for introducing me to Android and this awesome community, and in the process showed me what the nexus line is. Love Android. Any Android. Android FTMFW all day over any iDevice.
Sorry lol, I'm just trolling my old stomping grounds lol.

Related

SOOO Lucky, FREE ReZound

SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
why does everyone else get lucky but me
Haha that's awesome. Sprint would neeeeevvveeerrr do that LOL. Welcome man. It's definately a badass phone. Yur gonna luv it
Sent from my ADR6425LVW using Tapatalk
janderson2k said:
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
Click to expand...
Click to collapse
And that is why verizon is the most expensive carrier in the USA
con247 said:
And that is why verizon is the most expensive carrier in the USA
Click to expand...
Click to collapse
I spend almost 600 a month with verizon (phones for my business, FiOS, etc). I am confident that this is NOT why verizon is the most expensive carrier in the US. Verizon has MASSSIVE infrastructure to support (4G, Fiber, etc) that is why its expensive.
Not to mention Union workers -_-
janderson2k said:
I spend almost 600 a month with verizon (phones for my business, FiOS, etc). I am confident that this is NOT why verizon is the most expensive carrier in the US. Verizon has MASSSIVE infrastructure to support (4G, Fiber, etc) that is why its expensive.
Click to expand...
Click to collapse
For that much a month I'd hope they would hook you up. VZW has been kind to me this year for sure as well.
HA ha ha!
Sent from my ADR6425LVW using xda premium
janderson2k said:
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
Click to expand...
Click to collapse
Damn and I felt good when I got it for $149 when I broke one of my out of warranty Incredibles the day before Rezound launch. And that was in a store.
They wouldn't even swap my Bionic with a Razr or Rezound. That's a shame. My thunderbolt has been a champ compared to the piece of crap bionic.
reverepats said:
Haha that's awesome. Sprint would neeeeevvveeerrr do that LOL. Welcome man. It's definately a badass phone. Yur gonna luv it
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
Wrong. Called one day back then to tell them how my Epic 4g was just acting up.
Gave me offers of free 3d, nexus s, evo shift. I chose nexus at the time. Though i prob would gotten the 3d and never came to verizon. Dont regret the switch.
eallan said:
They wouldn't even swap my Bionic with a Razr or Rezound. That's a shame. My thunderbolt has been a champ compared to the piece of crap bionic.
Click to expand...
Click to collapse
All I can say is try try again. Its all in the person you talk to. And the most important part is - take your time and be nice. Ask them how their day is, and wait for an answer. It sounds stupid, but do what every other customer dosnt do, and realize your talking to a person on the other end of the line.. While your waiting for them to look up your account info, ask them if they are having a busy day.. That sorta sh!t goes far.
janderson2k said:
All I can say is try try again. Its all in the person you talk to. And the most important part is - take your time and be nice. Ask them how their day is, and wait for an answer. It sounds stupid, but do what every other customer dosnt do, and realize your talking to a person on the other end of the line.. While your waiting for them to look up your account info, ask them if they are having a busy day.. That sorta sh!t goes far.
Click to expand...
Click to collapse
I cannot agree with this enough. Small Talk is the best way to build a relationship with the operator, and they will be willing to work with you the best they can
I'm living on a yellow submarine
janderson2k said:
All I can say is try try again. Its all in the person you talk to. And the most important part is - take your time and be nice. Ask them how their day is, and wait for an answer. It sounds stupid, but do what every other customer dosnt do, and realize your talking to a person on the other end of the line.. While your waiting for them to look up your account info, ask them if they are having a busy day.. That sorta sh!t goes far.
Click to expand...
Click to collapse
I absolutely always do this. Every time I speak to someone. Good advice though.
eallan said:
I absolutely always do this. Every time I speak to someone. Good advice though.
Click to expand...
Click to collapse
Yea, it just makes sense. If some guy is giving you static and making your day harder than it needs to be, how far would you go for that person - but flip the coin, nice customer thats in a jam, treats me with respect and dosnt take his stress out on me.....
AtLemacks said:
Not to mention Union workers -_-
Click to expand...
Click to collapse
We are not union. Verizon is union, but not Verizon Wireless.
I had a Charge, got them to give me a Bionic as a replacement (Total Garbage), but my buddie loves the **** out of motoblur so sold it to him cheap and bought my rezound. Glad.
I was upgraded from a droid eris to a rezound itll be here Wednesday
Im always nice to them, and all but one rep said they felt bad for me and actually wanted to help me out, thats how I got a rezound after the mic on the eris broke, and thats not even the phone that came with my contract(citrus then sam. Cont)
janderson2k said:
SOOO over the last few weeks I had a few issues with my TBolt, called verizon and got it RMA'd. New phone was working fine until I realized the headphone jack wasnt working. Called them up today and in a NICE tone said,
"I have been having a lot of issues with this phone - and its not so much swapping the phone thats an inconvenience, but migrating all my data, etc. Is their any way I can get a different phone?" She said, "that sounds reasonable - let me check." (hold music)
"Yes sir, we can offer you the Bionic free of charge"
I said "Thats really nice of you - but I am very partial to the HTC phones and their interface, I had an incredible, now a tbolt and would like another HTC phone."
She said - "What phone would you like"
I said "how about the Rezound?"
She hesitated and told me it was too new, and I said - well I would like an HTC phone thats AS good if not better. (more hold music)
She said, "Ok we can do the rezound"
She overnighted me the phone, and i should have it tomorrow.
w0000000t!
Click to expand...
Click to collapse
this is actually a quiet fact. Ive had them do this 3 times. They key is to continue to have problems with whatever phone you have and have all those problems happen fairly close together (within 3-4 months) and then do exactly as he did.. be nice. Why be mean? people dont respond to meanness.. be nice BUT stern "yes.. thats nice.. BUT i like HTC phones.. BUT ... etc". You might have to go through 2 or 3 transfers but youll get it.
the last time I did it, the rep was being.. difficult. I sat there with him, brainstorming ways i could get a new phone. and i had an 'ahha' moment.
If I was a new customer, I could get the Dinc for 99 right?
yes
and my early termination fee is only 135?
yes
so I could cancel my plan and and the 99 + 135 is still less than if I had to by a new phone outright
hmm.. yes.
okay ill do that!
"can you hold?"..........I can get you that Dinc for the 99 upgrade price, and there is a 99$ main in rebate on that making the phone 0 once you main in that rebate"
2 days later, new phone
they will do this every time all the time. .day in and day out. you just need to know how to pillow talk them.
I know they have notes on our accounts and could look and see that you have done this like 4 times in the last 2 years.. but they wont and in the 12 years ive had verizon, i have NEVER had a rep know anything about what I did even as little as a few days before. Its always as If ive never called.
good luck!
and GRATS on your rezound!!!!!! Im so happy, this phone is awesome possum
just to put in my input...this just happened to me as well. free rezound coming up!
my thunderbolt was acting up again and it was my third time RMA'ing in the span of 5 months. they said the only equal phones were the charge, revolution, and even the bionic. so i said hm....how bout the rezound?
he said "let me check.....(hold music)....ok sure!"
my response: "free of charge?"
his: "free of charge"
*violent fist pumping and hip thrusting*

Farewell DX2 community! HTC Dinc2, Here I come!!! :D + Tips to score a new phone!

Statutory Warning : This post is SUPER long! May cause delusions, dehydration, rage towards Motorola and/or VZW or depression! For those who can't withstand this post, skip to the end for a one line summary.
So it has been over 8, dreadful and painful months with the DX2. And to dull this pain, I had you guys to follow and read up on. Great devs and their ROMs, Pepperm1nt, Nitro, the_guy_who_made_liberty (Oops, I dunno the name of the guy), Ryman222 for his Molten (which incidentally was my first ROM) and then comes mastafunk, aceoyame and the one and only Dragonzkiller!!! He was THE guy who let me have hope over the last few months (of course, with respect to my phone! If he was the sole reason I'd have hope in my life over the last few months then something is SERIOUSLY wrong with me... ).
There are many others like Moonshadow, TransX2, TravisdroidX2, iBolski (who was the inspiration for my BBB Moto attack), gaad0701, antp121 , Sandso9, ashclepdia(OMG! How did I forget you!) ad infinitum! All of you guys helped me have fun around in these forums and gave me numerous thanks as well. I am very grateful to you and will definitely miss you when I leave. So I'll still pop in every now and then so that I don't completely miss you guys!
Anyway, coming to the actual news! I got a Droid Incredible 2, currently being shipped by VZW with a back plate and a battery as well! Swell! Here is how this happened.
Over the last 1-2 weeks, I got very active in pursuing my Moto and VZW complaints. So, many phone calls, emails and chats have been exchanged. But in short, nothing significant emerged. Then I heard people complaining to VZW and getting a call from an engineer and being offered a Gnex!!! Naturally, I was jealous, but also inspired and motivated to attack VZW to score a new phone.
I got a call from VZW in response to my online complaint. I seized this opportunity to get in touch with a Tech support rep and elaborated and bemoaned about my phone's countless issues. She was sympathetic and TRIED to check if I could possibly get a different phone. Unfortunately I couldn't. BUT she said something that intrigued me! She said that I did not hit the threshold that would make me eligible to getting a different phone. I was told that I needed to order ONE more DX2 replacement device before I can get a different phone. You see, I only ordered one replacement so far. So I hatched a plan.
I ordered a second replacement DX2 (making it the third DX2 I had, the first being the one I purchased and the second and third being the replacements). I ordered it yesterday and I received it today.
Then, I didn't waste anytime tinkering and checking this phone. Instead I activated it and immediately called VZW claiming that this phone had all the issues my previous 2 phones had as well. They lied to you (Moto and VZW) so why not you lie as well! I told them I was not happy and that I was sure that getting another DX2 as a replacement will not help either as it seems to be an issue with all Droid X2's. I added that I was told if I had issues with this phone too, then they may be able to offer me a different model. She looked into it and said, YES, they can offer me a different model!!! Huzzah! Success, finally!
I went through the process and was told that I can have either the HTC Dinc2, the Motorola Droid 3 or the older Samsung Fascinate. Samsung fascinate!? Bleh! No thank you! Droid 3!!!??? Are you ****ing serious!!!??? It is like from one hell to another!!! Not only does it have a locked Bootloader, but it is not even confirmed to get ICS as of now! Plus, I will not go for Droid 3, purely on moral and ethical grounds. I will NOT be doing business with a company that plainly doesn't give a **** about its customers, like Motorola!
On the other hand, HTC has unlocked the Bootloader for the Dinc2 AND it has added Dinc2 to its ICS upgrade list!!! . Plus as per XDA forums, Dinc2 has LOADS of ICS ROMs. Now that is my sort of company!
So sign me up for a HTC Droid Incredible 2 I said to the customer care rep. And she did.
To others wanting to ditch this phone and get a new one like me, the following are some tips and tricks.
1. Complain to VZW. CALL Tech Support: 866-221-4096.Tell them all the faults of your phone you can think of. Refer to this list if you need help : http://forum.xda-developers.com/showpost.php?p=24528918&postcount=12
2. Tell them that you checked online forums and it appears that ALL DX2's have this problem. So, request them to give you a different device.
3. Now, if you had one or less replacements so far, you MAY not receive a different device. Still, try your best to push for it by stating the systematic issues with it and claiming that ALL DX2's have it. No harm in trying. If not, do what I did and order a replacement DX2 first. It won't cost you anything and you can order another replacement the very next day once you receive this one.
4. After you crossed the threshold of 2 or more replacements, repeat Step 1 and 2. Clearly mention that you have talked to a customer rep previously and that they told you that if you are still facing problems with the device, and if you have had significant replacements (the magic number is 2) then you can be considered/will be eligible to get a different device. Even though this may not have happened, the fact is true and I can confirm it. So, no harm in claiming that you were told as such. Repeat that you are sure and 100% positive that the problem won't be solved by a replacement DX2 and that you really want a different device.
5. After the VZW rep agrees, which I believe he/she will and should, go through your replacement options, choose the device you like best and proceed with ordering it as a replacement. Thank your lucky stars you reached this step. Go to your favorite church/temple/mosque/other spiritual place and pray/donate/do social or community service if you got REAL lucky and got a Gnex or may be even a Razr (though it is Craparola's Razr!!!)
6. Once your device arrives at home, close your eyes and return Craparola's DX2.
7. Profit! Sit back, relax and enjoy your new phone and the new found freedom it provides you!!!
The end!
Once again, I am glad I made SO many friends in this community. I am grateful for the entertainment, fun and thanks you guys gave me! I will pop in regularly and check up if Moto did anything right OR if you guys got CM9/ICS via DZK, some other dev or Moto!!!
May you survive this ****storm and hopefully emerge victorious by making Moto do what you want or be bailed out, like me, via VZW!
Cheers!!!
TL;DR? Well read this: Pained by Motorola and its DX2, I got bailed by VZW. Got myself a HTC Droid Incredible 2, yippee and Woohoo!
If Cspire had better lineup of phones then I would take the same route as I love to hack and fiddle with my devices. But I can't so I'm stuck with it. The phone itself is honestly the best I've had. I'm just disappointed that I can't toy around with it much.
bye...
it was a good run. gave me hope with all the work you did to try and get moto to fix this piece of ****. good luck in the VIVOW (sick codename btw) world. i would go for a dinc2 but my contracts up within the next month. thnks for the shoutout btw and you WILL be missed
EDIT:
i though about it for ten minutes... so why not give it a shot what phone number did you call? basic customer support?
Wish you would have done this a month ago! Oh well I'm happy with what i got now lol
Sandso9 said:
Wish you would have done this a month ago! Oh well I'm happy with what i got now lol
Click to expand...
Click to collapse
What do you have now?
antp121 said:
it was a good run. gave me hope with all the work you did to try and get moto to fix this piece of ****. good luck in the VIVOW (sick codename btw) world. i would go for a dinc2 but my contracts up within the next month. thnks for the shoutout btw and you WILL be missed
EDIT:
i though about it for ten minutes... so why not give it a shot what phone number did you call? basic customer support?
Click to expand...
Click to collapse
I guess it is a standard number.
I called Verizon Wireless Technical Support: 866-221-4096
UPDATE: My phone is being shipped! Overnight! But there is a god damn weekend in the middle, so I must wait till Monday!!! :/
Oh, CAN'T WAIT!!!
I picture MoonShadow-NM saying: "Patience, little grasshopper"!!!
By the way, all the time I was talking to the customer rep and then she said she can send me a different model device, my hand was shaking and I was giddy with excitement!!!
Enjoy and good for you. I have been currently watching swappa for another device. I agree with your post and you never know I will see what device I end up on next.
Yea I'm waiting on my BBB complaint right now. Its been only a couple days but I'm holding out hope that I can get something better. As it is now, I love this phone but all the problems make me want another kind. I have a year left on the contract and don't know when early upgrade is but I don't plan on buying another device outright.
litetaker said:
What do you have now?
Click to expand...
Click to collapse
4s lol I'm pretty sure i told you this in the irc the other night didn't i?
Sandso9 said:
4s lol I'm pretty sure i told you this in the irc the other night didn't i?
Click to expand...
Click to collapse
LOL!!!! XD XD !!
I keep forgetting!! D'oh! I had a funny feeling I asked you this already. Well now I know!!!
Well, Sandso9, I promise I will remember it this time!
Can't Wait till Monday! But I won't be home on Monday! Hope I can make FedEx leave it at a neighbor's location...
litetaker said:
LOL!!!! XD XD !!
I keep forgetting!! D'oh! I had a funny feeling I asked you this already. Well now I know!!!
Well, Sandso9, I promise I will remember it this time!
Can't Wait till Monday! But I won't be home on Monday! Hope I can make FedEx leave it at a neighbor's location...
Click to expand...
Click to collapse
Good luck man your going to love that phone its so nice to escape the x2!
I was offered the Droid Incredible 2 as well, but sent it back. Rooting is complex, and S-Off? What is that? I read the sticky threads, and found out that you actually need to downgrade the phone to root it.
The phone is slow in comparison to the DX2, the stock launcher/homescreens are not customizable, no Bluetooth auto-answer, and I would not be able to tether it without paying another $30 for data that I am already grandfathered in for unlimited.
My phone was fine until I paired my Bluetooth headset, then all the issues started. I need a phone that can handle heavy Bluetooth usage and Bluetooth music listening.
I guess I will wait until August for my upgrade date.
y0himba said:
I was offered the Droid Incredible 2 as well, but sent it back. Rooting is complex, and S-Off? What is that? I read the sticky threads, and found out that you actually need to downgrade the phone to root it.
The phone is slow in comparison to the DX2, the stock launcher/homescreens are not customizable, no Bluetooth auto-answer, and I would not be able to tether it without paying another $30 for data that I am already grandfathered in for unlimited.
My phone was fine until I paired my Bluetooth headset, then all the issues started. I need a phone that can handle heavy Bluetooth usage and Bluetooth music listening.
I guess I will wait until August for my upgrade date.
Click to expand...
Click to collapse
Yea If I'm only offered that I think I'll tell them to try harder, a lot harder. As if I'm going to take a device that has a smaller screen and was less money then what I bought my phone for.
YAY!
after much *****ing and crying to VZW, the lady offered me an early upgrade. not much to be excited for bc my contract was up june 18 but this weekend... the rezound is 50$. ordered and on its way! i told her all my problems with the phone, she asked her supervisor if i could get a different replacement. after she said no, (never had a replacement before) i asked if i could get an early upgrade. she said she had to ask her supervisor and 15 mins later she said i could! i then asked of i could have a free rezound she said no but i decided to spring because, well, I HATE THIS PHONE !! should be here by Tuesday if all goes well AND... i have off this week so a LOT of time to tinker. 50 bucks for one of the best vzw phones NOT made by CRAPorola? sign me up anyday. i guess this is goodbye dx2 family thanks to all the great devs we have (DZK, Ace, Nitro) the modders (motcher, MoonShadow, skwoodwiva) the themers (hedwig ) and the all around good people in this forum (Ash, Litetaker, BreatheALittle) ill pop back in every once in a while just to see if moto shapes up Good Luck in all your endeavors and hope you all are able to move past this phone
PS: Breathe i hope you do get the Rezound, that way we can fight, i mean share our passion for hockey some more lol
antp121 said:
after much *****ing and crying to VZW, the lady offered me an early upgrade. not much to be excited for bc my contract was up june 18 but this weekend... the rezound is 50$. ordered and on its way! i told her all my problems with the phone, she asked her supervisor if i could get a different replacement. after she said no, (never had a replacement before) i asked if i could get an early upgrade. she said she had to ask her supervisor and 15 mins later she said i could! i then asked of i could have a free rezound she said no but i decided to spring because, well, I HATE THIS PHONE !! should be here by Tuesday if all goes well AND... i have off this week so a LOT of time to tinker. 50 bucks for one of the best vzw phones NOT made by CRAPorola? sign me up anyday. i guess this is goodbye dx2 family thanks to all the great devs we have (DZK, Ace, Nitro) the modders (motcher, MoonShadow, skwoodwiva) the themers (hedwig ) and the all around good people in this forum (Ash, Litetaker, BreatheALittle) ill pop back in every once in a while just to see if moto shapes up Good Luck in all your endeavors and hope you all are able to move past this phone
PS: Breathe i hope you do get the Rezound, that way we can fight, i mean share our passion for hockey some more lol
Click to expand...
Click to collapse
Good for you mate! I couldn't have gotten an early upgrade as my upgrade is April next year! Will thank you tomorrow as I ran out of thanks for today!
litetaker said:
Good for you mate! I couldn't have gotten an early upgrade as my upgrade is April next year! Will thank you tomorrow as I ran out of thanks for today!
Click to expand...
Click to collapse
haha thanks man i guess ill see you around... i was planing on getting the dinc2 but she wouldnt give me one. so much for that l lol the rezound is a little thick for my liking but hey its got a hd screen, dual core, 4-****ing-G, gig o ram and to top it all off UNLOCKED BOOTLOADER!! WOOT.
litetaker said:
UPDATE: My phone is being shipped! Overnight! But there is a god damn weekend in the middle, so I must wait till Monday!!! :/
Oh, CAN'T WAIT!!!
I picture MoonShadow-NM saying: "Patience, little grasshopper"!!!
By the way, all the time I was talking to the customer rep and then she said she can send me a different model device, my hand was shaking and I was giddy with excitement!!!
Click to expand...
Click to collapse
Dude I had the EXACT same feeling when the person I bought my nexus from told me they put it on eBay with buy it now at 350(I am doing a split payment on it, so he put the nexus on for 350buy it now and extended bat for 100 that I pay for next week) and after he told me I refreshed the page and it wasn't showing up at first I was like seriously if someone got it in that 15seconds since he notified me it was ready I would have flipped lol
But for the whole two hours I was conversing with the guy my adrenaline was flowing for sure lmfao
Sent from my Galaxy Nexus using Tapatalk 2 Beta-5
y0himba said:
I was offered the Droid Incredible 2 as well, but sent it back. Rooting is complex, and S-Off? What is that? I read the sticky threads, and found out that you actually need to downgrade the phone to root it.
The phone is slow in comparison to the DX2, the stock launcher/homescreens are not customizable, no Bluetooth auto-answer, and I would not be able to tether it without paying another $30 for data that I am already grandfathered in for unlimited.
My phone was fine until I paired my Bluetooth headset, then all the issues started. I need a phone that can handle heavy Bluetooth usage and Bluetooth music listening.
I guess I will wait until August for my upgrade date.
Click to expand...
Click to collapse
The downgrade to root and s-off is a one time deal
Once u have s-off u root easily any build u want usually
That's how it was with my buddies incredible
It was actually a LOT easier than I expected it to be lol
Sent from my Galaxy Nexus using Tapatalk 2 Beta-5
litetaker said:
UPDATE: My phone is being shipped! Overnight! But there is a god damn weekend in the middle, so I must wait till Monday!!! :/
Oh, CAN'T WAIT!!!
I picture MoonShadow-NM saying: "Patience, little grasshopper"!!!
By the way, all the time I was talking to the customer rep and then she said she can send me a different model device, my hand was shaking and I was giddy with excitement!!!
Click to expand...
Click to collapse
I will be doing this on Tuesday when my replacement comes. I think I was too nice to them when I yelled at them on Thursday.
Sent from my DROID X2 using xda premium

[Q] 5 replacements WTF?!?!?!

bare with me
Okay i'm extremely fed up. I have had my DX2 for less than a year and I am now just returning my 4th DX2 (will be a total of 5 dx2s) this week for software/hardware related problems. None of this has to do with flashing roms either because the first 3 and possibly the forth i never flashed a single rom. ( mainly because i was to scared)
so here is my question:
in this post http://forum.xda-developers.com/showthread.php?t=1586153, litetaker explains the process of receiving a phone upgrade after i believe 2 replacements. IM ON MY 5th!!
I would think that they would have mentioned something about receiving a phone upgrade after my 2nd replacement. But it doesn't surprise me that they wouldn't want to give out a free phone after all the news about Verizon no longer offering the unlimited data plan and bottle necking 3g users.
anyways,
can anyone confirm that it is an option to receive and upgraded phone at no extra cost me after 2 replacement phones?
Idk man took me 5 different malfunctioning Droid X's before Verizon's insurance Asurion decided to offer me an X2. Then again that wasn't straight from VZW either.
Sent from my stupid smartphone
well the first 3 were through a authorized Verizon retailer and the last 2 were from an actual Verizon store.
dets34 said:
bare with me
Okay i'm extremely fed up. I have had my DX2 for less than a year and I am now just returning my 4th DX2 (will be a total of 5 dx2s) this week for software/hardware related problems. None of this has to do with flashing roms either because the first 3 and possibly the forth i never flashed a single rom. ( mainly because i was to scared)
so here is my question:
in this post http://forum.xda-developers.com/showthread.php?t=1586153, litetaker explains the process of receiving a phone upgrade after i believe 2 replacements. IM ON MY 5th!!
I would think that they would have mentioned something about receiving a phone upgrade after my 2nd replacement. But it doesn't surprise me that they wouldn't want to give out a free phone after all the news about Verizon no longer offering the unlimited data plan and bottle necking 3g users.
anyways,
can anyone confirm that it is an option to receive and upgraded phone at no extra cost me after 2 replacement phones?
Click to expand...
Click to collapse
In my experience they are never going to offer and it doesn't matter the carrier...any time that I have ever gotten a replacement of a different model it was something I had to tell them I wanted and had to have been very very firm about
Sent from my MB870 using xda premium
looks like i will be doing a bit of complaining today
Make sure you tell them you don't want another x2. (if you try cm7/cm9 or eclipse you might not hate it)
Sent from my DROID X2 using XDA
LordRalh3 said:
Make sure you tell them you don't want another x2. (if you try cm7/cm9 or eclipse you might not hate it)
Sent from my DROID X2 using XDA
Click to expand...
Click to collapse
I've pretty much flashed everything since i received my last x2. eclipse,cm7,cm9, and others which have escaped my mind, but im just sick of the x2 especially the physical menu, home, back, and search buttons. its annoying at night when my girlfriend is trying to sleep and im on my phone and it just goes CLICK, CLICK, CLICK. i'd just like a new toy to play with and i feel like i have a solid argument ( having 5 replacements) to qualify for a new model.
After my second one I asked for a similar device besides the x2. I played stupid and asked about the incredible2. They said they could do that.
Travisdroidx2 said:
After my second one I asked for a similar device besides the x2. I played stupid and asked about the incredible2. They said they could do that.
Click to expand...
Click to collapse
my hopes are high, but i am probably gunna ask for a nexus
Good luck maybe a nexus if early upgrade but I doubt they will for free.
lol like i said my hopes are high. my upgrade isn't until feb 2013. think that it is to early for an "early upgrade"? but maybe ill settle for the droid inc2 and save my upgrade for something bigger in the beginning of 2013
dets34 said:
I've pretty much flashed everything since i received my last x2. eclipse,cm7,cm9, and others which have escaped my mind, but im just sick of the x2 especially the physical menu, home, back, and search buttons. its annoying at night when my girlfriend is trying to sleep and im on my phone and it just goes CLICK, CLICK, CLICK. i'd just like a new toy to play with and i feel like i have a solid argument ( having 5 replacements) to qualify for a new model.
Click to expand...
Click to collapse
Amen on the clicking sounds. I have the exact same situation, while she has a Droid Razr with no physical buttons!
Though I am curious as to what issues you've encountered? I've been pretty harsh on mine, but without any real hardware issue. With software I can never get the combo of WidgetLocker, Poweramp, & gReader Pro to not make my music stutter. Other than that, I am sitting at "barely content, but want more."
dets34 said:
I've pretty much flashed everything since i received my last x2. eclipse,cm7,cm9, and others which have escaped my mind, but im just sick of the x2 especially the physical menu, home, back, and search buttons. its annoying at night when my girlfriend is trying to sleep and im on my phone and it just goes CLICK, CLICK, CLICK. i'd just like a new toy to play with and i feel like i have a solid argument ( having 5 replacements) to qualify for a new model.
Click to expand...
Click to collapse
Worst case scenario, which I hope not for your sake of bad runs with the X2, try Button Savior. That will fix the clicking
well just got off the phone with probably the most stubborn customer service rep ever. I think at one point he actually cussed ME out. looks like ill be calling back tomorrow for round two.
dets34 said:
bare with me
Okay i'm extremely fed up. I have had my DX2 for less than a year and I am now just returning my 4th DX2 (will be a total of 5 dx2s) this week for software/hardware related problems. None of this has to do with flashing roms either because the first 3 and possibly the forth i never flashed a single rom. ( mainly because i was to scared)
so here is my question:
in this post http://forum.xda-developers.com/showthread.php?t=1586153, litetaker explains the process of receiving a phone upgrade after i believe 2 replacements. IM ON MY 5th!!
I would think that they would have mentioned something about receiving a phone upgrade after my 2nd replacement. But it doesn't surprise me that they wouldn't want to give out a free phone after all the news about Verizon no longer offering the unlimited data plan and bottle necking 3g users.
anyways,
can anyone confirm that it is an option to receive and upgraded phone at no extra cost me after 2 replacement phones?
Click to expand...
Click to collapse
Hi, I already talked to ya on my other thread you referred to but this is for the benefit of all...
YES! It appears to be a policy on Verizon's side to offer a different model after two replacements of the same if the customer is still unsatisfied. The lady who answered the call and told me the following:
"You haven't reached the threshold where you will be eligible for a different phone. You need to request 2 replacements, so far you only requested one"
However, Verizon will not actively suggest that, unless you get a super nice and sympathetic rep. You must mention it to them and then they will look into it and say, "alright, what would you like!" It worked for me, and several others. And as per the PMs I received from the OP, it seems to be working for him too, who is currently on a customer service call!
So, happy replacing-your-phone-with-a-different-one-and-not-letting-verizon-rip-you-off-ing! (Holy smokes Batman, this concatenated word has 81 characters! )
Cheers!
P.S: I will never "bare" with you. Now matter how nice a person you are, I am NOT getting naked and funky with a dude... If, on the other hand, you are a dudette, then by all means, lets bare together!
litetaker said:
Hi, I already talked to ya on my other thread you referred to but this is for the benefit of all...
YES! It appears to be a policy on Verizon's side to offer a different model after two replacements of the same if the customer is still unsatisfied. The lady who answered the call and told me the following:
"You haven't reached the threshold where you will be eligible for a different phone. You need to request 2 replacements, so far you only requested one"
However, Verizon will not actively suggest that, unless you get a super nice and sympathetic rep. You must mention it to them and then they will look into it and say, "alright, what would you like!" It worked for me, and several others. And as per the PMs I received from the OP, it seems to be working for him too, who is currently on a customer service call!
So, happy replacing-your-phone-with-a-different-one-and-not-letting-verizon-rip-you-off-ing! (Holy smokes Batman, this concatenated word has 81 characters! )
Cheers!
P.S: I will never "bare" with you. Now matter how nice a person you are, I am NOT getting naked and funky with a dude... If, on the other hand, you are a dudette, then by all means, lets bare together!
Click to expand...
Click to collapse
well i have the option of getting the droid inc 2 however im on the fence about what to do. im elibible for an upgrade feb of 2013 so maybe i just get the droid inc for the hell of it and then get a better phone in half a year?
dets34 said:
well i have the option of getting the droid inc 2 however im on the fence about what to do. im elibible for an upgrade feb of 2013 so maybe i just get the droid inc for the hell of it and then get a better phone in half a year?
Click to expand...
Click to collapse
You can always choose the Dinc2 as it doesn't effect your current upgrade date OR your contract...
litetaker said:
You can always choose the Dinc2 as it doesn't effect your current upgrade date OR your contract...
Click to expand...
Click to collapse
i just saw some of the bench mark scores for some of the inc 2 roms...... more than double my x2..... and the amount of roms that are avalible ...... i think the droid inc 2 is looking alot brighter.
how hard was flashing roms on the inc 2. herd it kinda sucks to get used to but after that its easy?
and also whats the battery number seeing as how i have to buy a back and a battery.
reply fail..... didnt mean to reply
dets34 said:
i just saw some of the bench mark scores for some of the inc 2 roms...... more than double my x2..... and the amount of roms that are avalible ...... i think the droid inc 2 is looking alot brighter.
how hard was flashing roms on the inc 2. herd it kinda sucks to get used to but after that its easy?
and also whats the battery number seeing as how i have to buy a back and a battery.
Click to expand...
Click to collapse
Shouldn't be too hard to search for.
Or ask in their forums?
Sent from my stupid smartphone

My thoughts on VZW & HTC

Flame if you want. When I read today's article on Droid-Life.com I had to unload. I have absolutely no expectation of this update being released anytime soon or, frankly, ever.
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Feel free to submit your thoughtful replies. Immature, irrational comments will be ignored.
I don't really disagree with your assessment. Over the last year and a half vzw has turned into att lite, and HTC has just screwed its customers every chance it has gotten. It left the EVO view/flyer, jetstream on their current buggy ass builds of hc, they've might as well given up on updating their phones, as they wait so bloody long to do so, then they have bowed to vzws every demand. I will definitely be leaving both Verizon and HTC at the end of the year when the new nexus device hits. (assuming it does hit then) to me it seems like vzw got the iphone and immediately quit worrying about how to bring in new customers and keep their current ones happy. I'm probably going to go to tmo and stick with unlocked unbranded phones.
Sent from my ADR6425LVW using Tapatalk 2
Just because you put a custom rom on doesn't me it voided your warranty its a possibility but not a guarantee if you know what your doing. I agree with most your points, but I got the phone for $150 off CL (because he wanted an ics device instead, LOL) so not only did I get a great deal on a mint condition phone because it didn't have ics on it but then I went home and slapped it on myself from xda. So in a way I kinda like that Verizon/Htc hasn't released ics yet. Plus its cool knowing your one of only a few thousand people that have a rezound with ics. I just wished the would give up the source code for the kernel already.
At this point the only way I'm buying another HTC phone is if it is a Nexus device. After coming from the Motorola "OG" Droid, I can't stand the indifference these companies seem to have towards us. If HTC would've been more communicative with us, telling us what is going on instead of giving us some vague release date, I might've given them some credit.
Poop!
I consider that neither immature nor irrational.
Sent from my ADR6425LVW using xda premium
A2Aegis said:
At this point the only way I'm buying another HTC phone is if it is a Nexus device. After coming from the Motorola "OG" Droid, I can't stand the indifference these companies seem to have towards us. If HTC would've been more communicative with us, telling us what is going on instead of giving us some vague release date, I might've given them some credit.
Click to expand...
Click to collapse
Yeah that's the boat on in. I love my rezound but... I need a nexus in my life or something.
Sent from my ADR6425LVW using xda premium
It doesn't matter if this was a Samsung, Motorola, or LG, all companys treat their customers this way. Seems to be an industry standard. All big red does is interfere with this further with all the bloat they require. All I'm saying is HTC is not unique in how they handle themselves. I started with a Samsung Omnia (windows based), then got a Fascinate, Charge, and now Rezound. The Rezound is hands down the best phone I've had. Both the Fascinate and Charge suffered radio problems and if you read the Nexus forums they complain about the same thing. This also steered me away from the SGIII. Still a Samsung product.
Just my 2 cents......
mefloump said:
It doesn't matter if this was a Samsung, Motorola, or LG, all companys treat their customers this way. Seems to be an industry standard. All big red does is interfere with this further with all the bloat they require. All I'm saying is HTC is not unique in how they handle themselves. I started with a Samsung Omnia (windows based), then got a Fascinate, Charge, and now Rezound. The Rezound is hands down the best phone I've had. Both the Fascinate and Charge suffered radio problems and if you read the Nexus forums they complain about the same thing. This also steered me away from the SGIII. Still a Samsung product.
Just my 2 cents......
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While I agree that the rezzy is by far the best, I still wish I hadn't further supported HTC due to the way they are handling the tablet issue, and now the updates on the Rezound. And honestly I don't hold my breath for us getting jb. Honestly I think it will be like the tbolt is right now with Ics. Just a functional rom without a cellular modem. Which is sad given how incredibly much I like the phone itself. But the only way to get (insert mobile headset maker here) attention is to stop buying their products they won't support once they leave the shelf. And Verizon lost me when they axed unlimited data grandfathering. But then won't give me a discount for not buying a subsidized device. (ala tmo) so, I just can't continue to support companies that continually screw us the customer over.
Sent from my ADR6425LVW using Tapatalk 2
Why do people get so "angry" or "furious" because there's no software update and says the manufacturer is horrible? Last time I checked the rezound cane out of the box with everything working. It's funny how people want everything....patience is key.
The update is a luxury not a necessity. Should I get mad at Microsoft because Windows 8 isn't out officially. The product they already released does everything I need for the time being.
Also, why would you want a company to rush a product? Try rushing your barber to finish your haircut quickly and see what happens. It seems very childish to get mad at a manufacturer for a SIMPLE update that is coming SOON.
The people of today...always wanting everything NOW.
Sent from my ADR6425LVW using xda app-developers app
I think some of it is symptomatic of the market. Handset makers are pushing out new devices every 4 to 6 months, and it stops being cost effective to update them all. Which sucks for us, but it makes good business sense.
If they would only push out source, RIL included, it just wouldn't matter.
Sent from my Business ICS Rezound.
richii0207 said:
Why do people get so "angry" or "furious" because there's no software update and says the manufacturer is horrible? Last time I checked the rezound cane out of the box with everything working. It's funny how people want everything....patience is key.
The update is a luxury not a necessity. Should I get mad at Microsoft because Windows 8 isn't out officially. The product they already released does everything I need for the time being.
Also, why would you want a company to rush a product? Try rushing your barber to finish your haircut quickly and see what happens. It seems very childish to get mad at a manufacturer for a SIMPLE update that is coming SOON.
The people of today...always wanting everything NOW.
Sent from my ADR6425LVW using xda app-developers app
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All that you're saying sounds good and all but that argument is tired. If htc says we're giving ics, we expect it. And with barbers you see progress and know it's happening. You don't see him pausing your haircut after telling you 2pm to go work on someone elses and then coming back to your at damn near 1:58. Or him giving you a fresh haircut then ignoring you after you ask him to touch up your hairline after you paid him.
*kicks soapbox from under feet*
Sent from my ADR6425LVW using xda premium
das0527 said:
Flame if you want. When I read today's article on Droid-Life.com I had to unload. I have absolutely no expectation of this update being released anytime soon or, frankly, ever.
Feel free to submit your thoughtful replies. Immature, irrational comments will be ignored.
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I was one of the ones that up-voted it yesterday!
richii0207 said:
Why do people get so "angry" or "furious" because there's no software update and says the manufacturer is horrible? ... Should I get mad at Microsoft because Windows 8 isn't out officially.
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It's the whole thing of lying to the consumers that pisses people off, not necessarily the lack of updates IMO. If HTC had never mentioned that we were getting ICS there wouldn't be so much *****ing and moaning because people wouldn't expect it. When I got the Rezound back in November, I was told that it would have it by January. Here we are almost 8 months later with still no update. HTC has had it ready for months but Verizon refuses to push it out until they're ready. It's not the same thing as your Windows 8 analogy because the transition from Windows 7 to Windows 8 is paid for. It'd be more like you buy a computer with Windows 7 and a few months down the road your PC manufacturer says "We're not going to release any new drivers for your hardware, sorry." then MS says "We're not going to release any updates to Windows 7 for you anymore, sorry. Please buy Windows 8 to get the latest bug fixes."
I gotta say HTC and Verizon really ****ed this up. I've had good experiences with HTC before, but they are just so Hit-or-miss that it isnt even funny. Verizon... POS. Come november when my contract is over, I'm going to get whatever is the next nexus device (if its HTC then awesome) on AT&T
I don't really care for the official ICS because I am already enjoying ICS with sense 4 with Newts One XxX. However, it pisses me off to see that the rezound is still without official ICS. I don't think anything can justify this, other than than Verizon trying to promote other phones and not caring about a phone because it was not branded "Droid". The Droid razor already has ICS and I dont see why the Rezound still waiting. And what's more frustrating is the silence of the two companies... They simply don't care about what the customers think...
Sent from my ADR6425LVW using Tapatalk 2
I would have to say the rezound has been the worst experience I have ever had with a HTC phone. It seems that since the HTC One series drop nothing else matters to HTC. I hate to say it but this may very well be my last HTC handset. I need a phone that I can compile the source on my own I guess.
Edit:
I see a lot of blame on Verizon but I don't believe (and I maybe wrong) any other HTC handsets have ICS either like the EVO3D (were I came from).
Why even push an update now that isn't even an update? It needs to have sense 4, IMO that would make it worth the wait, and get customers more excited and loyal towards HTC products. But nope. Gonna be sense 3.6 lol. Meh w/e they have been shooting themselves in the foot lately. All of them have in a way. Samsung used to be terrible with updates but not so much anymore... Their phones are just iffy, radios and such...
Mass tweet
Revolutions started on twitters, yet we cant for some reason beyond me, get together and mass tweet @htc and @htc usa , come one people instead of having discussions here lets tweet left and right about it.
jmichaels1982 said:
Revolutions started on twitters, yet we cant for some reason beyond me, get together and mass tweet @htc and @htc usa , come one people instead of having discussions here lets tweet left and right about it.
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Seriously? Wow...let them keep working on it, I would rather have it bugless. Now I can see why people are strict about not asking for ETAs for their roms.
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richii0207 said:
Seriously? Wow...let them keep working on it, I would rather have it bugless. Now I can see why people are strict about not asking for ETAs for their roms.
Sent from my ADR6425LVW using xda app-developers app
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I don't think they are working on anything. Con247 believes that the last leak was the final version. If he is correct then they (probably Verizon) have been just sitting on it. That to me would be total BS.
zone23 said:
I don't think they are working on anything. Con247 believes that the last leak was the final version. If he is correct then they (probably Verizon) have been just sitting on it. That to me would be total BS.
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Oh I'm almost 100% sure Verizon is the MAIN problem. HTC has probably had it done for quite some time now but I'm sure Verizon keeps rejecting and making them lock stuff down more, while promoting other phones in the meantime. This last leak is almost perfect, and how long have we had it now?

So long Rezound folks, and thanks for all the fish

On the downside, I still haven't figured it out how to prevent my Rezound from burning like a redhead in a bikini at the beach. On the upside, Verizon was very nice to me and gave me an upgrade a year early, so I ordered the GSIII. So long sunburnt redhead, hello tall, blond, companion with large parts made of plastic!
Everyone in the forums has been super awesome, and I love all you devs who've made my Rezound experience tolerable! I get to keep my Rezound, so I'll still be around to check in and see what comes down the pipe, and if I can finally get decent battery life (so I can either give it to my sister or sell it).
Who are you again?
SirSigma said:
Who are you again?
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Nobody important at all. Not a dev. Just a user who is appreciate of XDA and its members.
ETA: Also, that was kind of unnecessarily aggressive.
Sorry, I just wasn't sure if I recognized you or if you were just a lurker. Plenty of users have "wolf" in their usernames and it's kind of easy to lose track.
So uh... no hard feelings, I guess.
Hm, on-topic contributing discussion to this thread... how easy would you say it was to deal with Verizon on having a burning Rezound then? Verizon was voted amongst a top 5 worst customer service companies I saw a few weeks ago and thought they didn't really deserve a place there.
SirSigma said:
Sorry, I just wasn't sure if I recognized you or if you were just a lurker. Plenty of users have "wolf" in their usernames and it's kind of easy to lose track.
So uh... no hard feelings, I guess.
Hm, on-topic contributing discussion to this thread... how easy would you say it was to deal with Verizon on having a burning Rezound then? Verizon was voted amongst a top 5 worst customer service companies I saw a few weeks ago and thought they didn't really deserve a place there.
Click to expand...
Click to collapse
No hard feelings at all.
As for your question, actually, I've had nothing but pleasant customer service interactions with them. I've been through 4 or 5 replacement Rezounds, each time they were helpful and quickly sent me a new one. The last two times I asked for a different phone, but they would only exchange it for a Razr or something equally bad. This time I managed to convince them to let me upgrade early. My general rule with Verizon customer service is that if at first you dont succeed, try try try again. Often it just takes getting to the right supervisor who will approve it. I've gotten early upgrades several times (recurring GPS issues with my Droid 2 and X led to an early upgarde to my Rezound). This is my phone history:
Droid 1 => Droid 2 (they were supposed to replace the Droid 1, didnt have any in stock, so I got a Droid 2) => Droid X (recurring GPS problems on Droid 2 so they switch my warranty replacement to an X) => Droid X2 (regular upgrade) => Droid X (X2 was so bad I sold it [for $550]) => Rezound (Droid X had same recurring GPS issues as Droid 2, they gave me early upgrade) => GS3 (all sorts of issues, from overheating to loose screens to non functioning touchscreen [depending on the return])
Good luck OP! I'm sad to see a reasonable person leave the Rez crowd. I just bought one off a fella techie chick from out of state. Came with lotsa goodies too.
My VZ cust service has been good for the most part. It only took me 2 phone calls late last year to be given Unlimited Data with Unlim Hotspot packages on both my Thunderbolt phones at the time.
See ya around!
Sent from my HTC Rezound, rooted with S-OFF on Verizon's periodically blazing fast and mostly reliable 4G LTE Network
SirSigma said:
Who are you again?
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I was wondering the same thing.
Well, goodbye I guess. I never knew who you were so I couldn't get you into the wolf pack.
hey must be related to wolf with that name
yojoe600 said:
hey must be related to wolf with that name
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We have like 10 wolves in the Rezound section.
GrayTheWolf said:
We have like 10 wolves in the Rezound section.
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Click to collapse
My actual first name is a translation of wolf. Hence the username. I come by it honestly . And Gray, you may not know who I am, because I only posted occasionally, but I know you and your work as a Dev has been awesome, so thanks!
I'm going to check back in here from time to time to see if I can get my Rezound up to sellable status. Who knows? My sunburt redhead may eventually learn how to use sunblock (I'm really stretching this metaphor aren't I?)
It took me forever but I think I just realized.. "so long and thanks for all the fish" That's a line from hitchhikers guide to the galaxy correct?
Sent from my ADR6425LVW using xda app-developers app
famouscollin said:
It took me forever but I think I just realized.. "so long and thanks for all the fish" That's a line from hitchhikers guide to the galaxy correct?
Sent from my ADR6425LVW using xda app-developers app
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Click to collapse
Indeed it is! It is both a line from the first book as well as the title of the fourth book.
I have recently ditched the Rezound also, I was getting tired of the shoddy build quality of it and the poor battery life, so I decided to get a used Galaxy Nexus off of ebay for about $200 since I was considering getting one before I get the Rezound anyway. It took me a little while to get used to it at first because a fair amount of things are a lot different (such as OCing and the screen calibration) but all in all its a good phone. I have pretty much everything settled with it (running Friday's CM10 nightly with Franco's kernel clocked at 1.8 GHz), but I do miss the beautiful screen on the Rezound yet I don't miss how it annihilated my battery. I may keep my Rezound for a little while just to see how the JB build come along but in the end I'm probably going to sell it to help pay for the Gnex.
Keep up the great work guys, I'll probably see you around these parts.

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