I got an update notification today when I attached my HTC Mozart with my Windows 7 PC, update was 7.0(74xx). I clicked update and then computer started updated the Zune software to 4.8 first and was asked to disconnect the Mozart while Zune is getting updated.
At 88% completion error appeared "Zune WMDU component" not installed. Zune 4.8 update aborted.
I reconnect my Mozart to the PC and message appeared that you need Zune software on the PC. There's no Zune software on the PC any more.
any suggestion?
I had a similar issue whilst trying to force a backup, there's a file called zunewmdu.dll that seemed to delete itself. Reinstalling zune fixed it but deleted my backup. I haven't heard of zune fully uninstalling though. You could just try re-downloading the zune installer and trying the update again...
Thanks but I've installed 2-3 times the latest version but each time it stops at 88% and same error. even windows update suggests taht zune 4.8 update availalble but it ends up at the same 88%.
seems like I'm not able to install any version of Zune on my laptop. do i have to correct something in the registry setting?
HTC HD7
HI am new to this site and pls i want an advice on what to do on my htc hd7 WM 7.5 (upgraded yesterday)
well since i add the phone had problem with an error msg dat says (couldnt connect with my phone) when ever i sign in into my window live account.
secondly i was able to use same account id to sign in on my computer to download games and application but dnt know how to transfer dem to my phone...............
lastly i wish to switch to install android on my HTC hd7 as i did to my htc hd2..............but seems der is no hack to that.
below is the spec of my phone
name: karlitos
model: HTC HD T9292
software: win 7.5
total storage 14.64gb
available: 13.56gb
os version: 7.10.7740.16
firmware version no.: 2250.21.51004.401
hardware version no.: 0002
radio software version: 5.71.09.02a_22.51.50.21U
radio hardware version: A.102.0.D4
bootloader version: 5.10.2250.0(132968)
chip Soc version: 2.2.5.0
thanks ...................
ZeeShh said:
seems like I'm not able to install any version of Zune on my laptop. do i have to correct something in the registry setting?
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Click to collapse
Dear
Windows 7 need to be reinstall.
Also I think that you are using anti virus or firewall protection.
I had the same problem reinstalling windows helped
I own the RM-801, "UK Country Variant" Product Code# 059L7C2
The website: http://www.nokia.com/global/support/software-update/lumia/europe/availability/?page=3
... seems to indicate the update is available, but I have not received yet.
Anyone else here have the same model? How about other models with "update available showing on this site - have you been able to Zune update yours yet or am I misinterpreting what Nokia's meaning is?
Thanks!
apollo15rover said:
I own the RM-801, "UK Country Variant" Product Code# 059L7C2
The website: http://www.nokia.com/global/support/software-update/lumia/europe/availability/?page=3
... seems to indicate the update is available, but I have not received yet.
Anyone else here have the same model? How about other models with "update available showing on this site - have you been able to Zune update yours yet or am I misinterpreting what Nokia's meaning is?
Thanks!
Click to expand...
Click to collapse
All phones are probably not updated at once, but the disconnect trick should make the update available to you immediately. Did mine an hour ago without any problems. First got the OS update, and then got another with the Nokia specific updates (with wifi-tethering).
Ive been havin problems tryin to find my product code as its not on the back of the sim holder, and ive been havin probs gettin NCS to work so was wondering if anyones got other ideas on how i can find it.
Ill try the discon trick as well see if i get any joy, but im still waitin for the update myself.
however im glad the update is finally being rolled out after much talk about it
alexndr said:
All phones are probably not updated at once, but the disconnect trick should make the update available to you immediately. Did mine an hour ago without any problems. First got the OS update, and then got another with the Nokia specific updates (with wifi-tethering).
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Click to collapse
Thanks - so far the disconnect trick isn't working either; tried about 2 minutes ago.. Sounds like it's pretty close though!
nodo works fine you need right timing
I have the same product code. I received the update with the disconnect trick. Try harder, you can do it
everyone is talking about "the disconnect trick", but what is it for the ones who don't know it??
You hit Update in Zune, and after 2 seconds you disconnect you computer from the internet. Do that a couple of times untill it finds the update, then reconnect to the internet and install
This method of update erases any content?
Thanks
I have an Unlocked / UnBranded Lumia 800 and I just got the update in Zune without any disconnect trick. Plugged it in and it said update was available. First update (8112) has just finished and its picked up another 8773 update which is installing now.
Coder247 said:
Ive been havin problems tryin to find my product code as its not on the back of the sim holder, and ive been havin probs gettin NCS to work so was wondering if anyones got other ideas on how i can find it.
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Click to collapse
Quickest way is to contact Nokia Care and ask for it, they should be able to look it up by your IMEI number (dial *#06#).. You can also follow @NokiaHelps and ask them to follow you so they can send you the code in a Direct Message. Do not post your IMEI in public, EVER!
paulheu said:
Quickest way is to contact Nokia Care and ask for it, they should be able to look it up by your IMEI number (dial *#06#).. You can also follow @NokiaHelps and ask them to follow you so they can send you the code in a Direct Message. Do not post your IMEI in public, EVER!
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Click to collapse
Thanks mate, yeah i contacted nokia earlier and the update for my product code has been available since yesterday evening, however ive still not been able to update my lumia 800 yet as zune keeps saying its got the latest version on there, which it hasnt lol.
Im in the uk but nokia said it possible that because the update servers are so busy with everyone updating it could take a while. So still waitin at the mo.
Thanks for the advice, much apreciated
Uk unlocked. No update for me.
Mayer37 said:
Uk unlocked. No update for me.
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Click to collapse
Nor me. Can't get the disconnect trick to work either.
Unbranded Lumia 710, direct from Nokia. You'd think these would be the first handset to be updated?
I didn't have the Zune update either so I had to manually install the updates via http://forum.xda-developers.com/showthread.php?t=1737907
The disconnect trick probably only forces the Zune server cache to refresh so you can actually check again. You can only check for an update once in a 24hour period. If you check again in the same time you will get a result from the server cache which is obviously the same as before.
While the Nokia site may say the update is available that means the update is made available to the Zune update system. It may take some time for the update to actually propagate to your device at which time you get the notification on the phone.
Checking and finding the update on Zune without the notification is more luck that wisdom
The trick with forcing the update through Zune is Timing, You can try as many times as you like until you time it perfectly, Roughly two seconds after hitting update disconnect from internet, Can be frustrating but stick with it. :fingers-crossed:
paulheu said:
The disconnect trick probably only forces the Zune server cache to refresh so you can actually check again. You can only check for an update once in a 24hour period. If you check again in the same time you will get a result from the server cache which is obviously the same as before.
While the Nokia site may say the update is available that means the update is made available to the Zune update system. It may take some time for the update to actually propagate to your device at which time you get the notification on the phone.
Checking and finding the update on Zune without the notification is more luck that wisdom
Click to expand...
Click to collapse
Hmmm ... tried to call Nokia Support earlier but their office already closed. I remembered the disconnect trick from NoDo time and searched for the web link. Here it is
HTML:
http://forum.xda-developers.com/showthread.php?t=1012189
Tried Solution 1 and by the 4th time ... now I'm updating my Lumia 800
Edit:
Completed with OS Version: 7.10.8112.7 (10 Steps in total)
Click on Zune->Setting->Phone->Update but Zune stated no more update
Applied Solution 1 again.
... now updating (as I'm typing) to OS Version: 7.10.8773.98
Edit:
Btw, in your excitement to update ... you click update button and forget to turn on your wifi (internet connection) on your pc ... you have to repeat Solution 1 again as the Update Notification will disappear after the error message.
My Lumia still updating ...
Edit:
Completed with OS Version: 7.10.8773.98 (9 Steps in total) but cannot do verification as Zune proceeds to the next update which is Nokia update.
Edit:
Now updating with Nokia Update (9 Steps in total)
Edit:
DONE (time taken about 1.5hr for me ... from the initial post to the last edit of this post and completed the Lumia 800 update at the same time)
Good luck if you want to try it
I recorded the changes from beginning until the end:
OS Version: 7.10.8107.79
Firmware Revision number: 1600.2487.8107.12070
Hardware revision number: 112.1402.2.3
Radio Software version: 1.6.00.24
Radio Hardware version: 8255
Bootloader version: 7.35.0.0
Chip SOC version: 0.74.2.1
OS Version: 7.10.8112.7
Firmware Revision number: 1600.2487.8107.12070
Hardware revision number: 112.1402.2.3
Radio Software version: 1.6.00.24
Radio Hardware version: 8255
Bootloader version: 7.35.0.0
Chip SOC version: 0.74.2.1
OS Version: 7.10.8773.98
Firmware Revision number: 1750.0805.8773.12220
Hardware revision number: 112.1402.2.3
Radio Software version: 1.7.50.08
Radio Hardware version: 8255
Bootloader version: 7.41.0.0
Chip SOC version: 0.74.2.1
Yes, Internet Sharing is available now
Thanks the above method worked for my Lumia 800 in the UK!
I just tried to change my rom to the Dynamics v2 by ultrashot and keep getting Error 266, or error 264 and I believe once I got error 260.
After the verifying info screen I get either the 264 or 260, if I get past that to where it starts trying to load the rom I get the 266. I've looked at a few HD7 threads with the same error, but no resolutions in them.
I went from the earlier version of Dynamics to Deepshining 6 which is currently on there. I tried loading an older rom and an stock rom with the same errors each time. The Deepshining rom was loaded from the computer I'm using now as far as I know no software changes have happened since.
HTC Mozart 7 T8698
OS version: 7.10.8835.35
Firmware Revision Number: Deepshining v6.0
Hardware: 0004
Radio Soft: 5.50.09.18_22.24.50.09U
Radio Hard: A.22.0.D4
Bootloader: 1.32.2250.1(119496)
The tricolour screen:
PD67120 SS-BC (4k)
HSPL1.32.2250.1(119496)
CotullaHSPL 0x07
Touch C1(v69)
USB comes up when I plug it in, HTC USB sync driver is installed and listed in Device manager while connected.
I have tried another computer running Vista 32 bit and loaded all the software (WMDC, WP7 SDK) and it had the exact same errors. Seems the phone doesn't want to communicate
I've reinstalled all relevant software on the laptop, power cycled both machines a few times as well.
The phone can successfully connect to WMDC when turned on normally.
Hard reset of the phone had no effect.
Any ideas of what to try?
Hi.
i Have problem flashing lumia 800 RM-801 with care suite... in fact i have problem flashing all my lumias but lets start with this one...
i have installed all drivers, care suite, data package and so on... but i keep getting this fault :
i have windows 7 64 bit
thx
Hello world,
I am new here, but I have a little collection of mobile phone, and I have the usual to see this forum when I have a problem with a smartphone !
I am so nostalgic for my dead Lumia 635, so I have bought a Lumia 920 on eBay (with a 935 that has a dead battery). When I have recieved it, it was on Lumia Denim software (Windows Phone 8.1 updated) but I have formatted it directly on the system, and it's back to Lumia Cyan (Windows Phone 8.1 without update).
I am annoyed because on this version anything is working, I can't connect my Microsoft account. I have installed Windows Phone Recovery Tool on a Windows PC but it is indicate the software on server is older software on device...
Do you have a solution for install the last official version available for this Lumia 920?
Best regards,
Zacharie TG