Friend dropped his GS3 and screen is dead but phone works as evidenced by sounds and button lights, will have it repaired but we want to recover files from internal SD card first (precious kid pics on holiday last week wouldn't you know)
I can boot the phone into recovery and connect via adb, but can not seem to mount the internal SD, presumably since phone was never rooted.
Without rooting (which would void the warranty he oh so needs to use) is there a way to mount and pull files? Or am I barking up a fallen tree?
All help appreciated!
davedigerati said:
Friend dropped his GS3 and screen is dead but phone works as evidenced by sounds and button lights, will have it repaired but we want to recover files from internal SD card first (precious kid pics on holiday last week wouldn't you know)
I can boot the phone into recovery and connect via adb, but can not seem to mount the internal SD, presumably since phone was never rooted.
Without rooting (which would void the warranty he oh so needs to use) is there a way to mount and pull files? Or am I barking up a fallen tree?
All help appreciated!
Click to expand...
Click to collapse
If it switches on still then let it switch on and simply connect your phone to your windows pc and wait till MTP services pops up with your internal and external devices. Then you can just recover your files.. Your phone should be detected automatically on your pc..
Apologies but I should have described the problem more, plugging it into Windows does not trigger mtp mode, android file transfer does not see a device on Mac, and Kies sees a locked device we can not seem to unlock via the dead screen...
Sent from my GT-N7000 using xda premium
If he has set up his dropbox account they may have synced automatically and be stored online. Log in via pc and check.
Sent from my GT-I9300 using Tapatalk 2
Related
I have rooted my phone using TGA_Gunnman's one-click method.....everything was great - I am pretty sure my phones everyday performance is better now as a result. Of course, all the awesome things I can do now that I have root, make the phone that much better!
Yesterday, after no mods or changes my SD card became nor recognized by the phone. I get an error that the "Mount Point is absent or incorrect. Please unplug USB and try again." Of course I have tried unplugging, restarting, fixing permissions, unrooting, putting in a different SD card, nothing...NO access to SD. I am able to access the SD card from a computer so pretty sure its not the card.
I have searched and searched and searched the forums...I have not found anyone having a similar problem.
Does anyone have any suggested fix....or am I destined to return this handset for a dif one?
Thanks for any and all help.
kstar
So, due to lack of response, I can only assume the phone is faulty, and I will be heading to t-mobile store today.
Or am I really that slow and it is totally obvious?
Sent from my SGH-T959 using XDA App
did you try restoring the phone to factory settings?
Thanks for the suggestion....but a factory reset did not fix the problem.
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Thank you - none of those options helped. I am not able to see the phone memory either. In other words, even when I have it plugged in to the computer and tell it to mount memory to the computer, no drive shows up. So I am unable to access any storage on the phone.
Why would this software issue just show up out of no where? I have had the phone since day 1......
Thank you!!!
Hmm...I was able to see the phone memory at least. Are you sure your phone doesn't even detect the phone memory? Cause that is quite odd. I remember my phone did not detect ANY memory card all the while giving me that message but it DID find its phone memory and could use that. Idk. I played with my phone an a USB cable for half an hour panicked that I did something to my phone or memory card till it finally worked. Your issue MAY be different though. In either case, I don't seem to remember anything else I did with it (maybe combination of those things I was listing? idk). Furthermore your issue may be different, even if related so I suppose start looking into the flashing process. You will need to flash if you want to return it anyway is my guess. So might as well.
I suggest you start looking here:
http://forum.xda-developers.com/showthread.php?t=747335
It's all the Roms for the Vibrant up to date. You will need Clockwork recovery and Odin to flash. The list has the official Tmobile ROM that your phone was shipped with. You can try that. It will return it to FULL stock, making it returnable and very likely fixing it. But if you're feeling adventurous you can try the custom ROMs.
Thanks for all your help - I ended up returning it b/c I didn't have the time to deal with it and have now run into a new problem of apps not installing from the market. They actually install for the first five minutes after wiping the phone, but then the installing was unsuccessful. I got two different replacements today and a new sim card, spent half my afternoon on the phone with 611...still no apps.....
Edit: found the fix for inability to download apps
settings>applications>manage applications>menu>filter, all>download manage>clear data
Of course, on my third vibrant and this is the only one with the menu button lag......i will be patient.....
I just had exactly the same problem with my Galaxy S. The problem was, My internal phone memory was unmounted after flashing a new firmware. Once I mounted it, it worked.
Menu > Settings > SD Card and Phone Storage > Mount SD Card (under Internal SD Card)
This mounted both internal and external cards and I'm now good to go!!
I have this exact same error right now and nothing is working.
Also, I do not have the option of returning the phone because it was a private sale and i bought the phone off of someone. He has the receipt but I wonder what I can do since he paid for it under his credit card and its in his name?
tks }{Alienz}{,
I got this can not mount external sd card message and following your step 2, it`s working now! just to remember, step 2 is:
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card.
Regards,
Eric Fagundes
Samsung vibrant unrooted yet =]
I had the same problem and #2 worked for me as well. Thank you!
I have a similar problem. I flashed axura and since then when I plug in my phone It never gives me the option to mount my phone. Has anyone found a fix for this?
- took the longest time to fix this. anyone having the same problem. i fixed it by getting a samsung usb cord. for whatever reason my phone wouldnt realize it was connected to the computer without it
}{Alienz}{ said:
I got that EXACT same error yesterday while I was tinkering trying to rename the memory card on the computer and phone. I unmounted it and then it started giving me this error. I DID fix it though I'm not sure WHICH one of the things I did fixed it so I will list everything I did while trying to lol.
1. Remove the card from the phone as it is powered on. Wait a few seconds and re-insert it. See if problem persists.
2. Power down phone, remove memory card. Power back on (without the card). Insert the memory card. See if problem persists.
3. With the phone and card in, attempt to connect to a computer in all 3 modes (Storage, Media Player, etc). See if it still can't mount it after you disconnect from the computer.
4. (I think this may have fixed it but not sure). With the phone on and card in, go into setting-->Applications-->Development-->USB Debugging. CHECK the box "USB debugging". Now connect the phone to your computer. It will warn you its in debugging mode, click ok. Open the notification menu on top when its connected (the one that slides down from top) and MOUNT the memory card + phone memory. Your computer should now recognize 2 new drives. Phone memory and the memory card. After this, disconnect the phone and it SHOULD be able to find the memory card and mount it CORRECTLY, fixing your problem for good.
Let me know if all of these don't work and I'll think if I missed something that I may have done while trying to fix it. It's not your memory card or the phone itself. It's the software which bugged. I wouldn't recommend you return it at all since its not faulty. The new one will do the same.
PS: If NOTHING works and I can't think of the thing that fixed mine, there IS something that WILL fix it guaranteed though I only recommend you do that as a last resort. If you reflash the phone to a different ROM, it will be fixed since the bug is in the software. There is the stock T-Mobile ROM provided on these forums somewhere if you want the same ROM (or as close to it as possible) that came with the phone (aka...as you got it out the box). Otherwise, you can flash into some custom rom (likely having some improvements too). All up to you. Though I only would recommend this if you REALLY have no other option.
Click to expand...
Click to collapse
What i did was reformat fat32 again then did a battery pull an went an turned off debugging an turned it back on an pluged it back in to computer an it found it, it renamed dcim to DCIM caps..i copied all photos an audio back in to that an it found everything then just copie all the rest of the stuff on your card back to the card Im running MIUI revamped now an i like it. Hop that helps somone out
i find that the answer to most solutions is the top thread in this forum.
Odin + 512.pit + t959UVJFD.tar
go back to stock jfd build 2.1
So i was about to check something on the internet by using 3g data, but for some reason the 3g wasnt working, so i thought id refresh the phone by giving it a fresh reboot.
Upon doing so, after the phone fully rebooted, i got a notification in the notification bar 'Usb Storage Damaged' with sub-text 'Usb storage damaged. It may need reformatting'.
I have checked and i can access everything in CWM recovery, so therefore backing up the stuff i want/need shouldnt be a problem.
My question is, that is there a way to fix this WITHOUT reformatting?
Any help appreciated.
Thanks
Sent from my GT-I9100
Ideally copy off the data first so you have a backup then run chkdsk in Windows as it's FAT32.
russ18uk said:
Ideally copy off the data first so you have a backup then run chkdsk in Windows as it's FAT32.
Click to expand...
Click to collapse
will try that. Thnx
Sent from my GT-I9100
russ18uk said:
Ideally copy off the data first so you have a backup then run chkdsk in Windows as it's FAT32.
Click to expand...
Click to collapse
Thanks boss it worked
Sent from my GT-I9100
russ18uk said:
Ideally copy off the data first so you have a backup then run chkdsk in Windows as it's FAT32.
Click to expand...
Click to collapse
THANKYOU! THANKYOU! THANKYOU! THANKYOU!
This was a quick, easy and perfect fix. I cannot possibly thank you enough!
Thanks too.
Sent from my GT-I9100 using Tapatalk
Hi, I have a similar problem on my unrooted S2.. I have read that using chkdsk in Windows on an unrooted phone wont work (and didn't when I tried). I don't mind rooting, though I'm not sure if I could even do this while there is a USB storage error. I have hours of recorded lectures on my phone, and exams coming up soon so I am desperate not to reformat if possible!
I've been using my phone without USB storage for about 2 weeks now trying find a fix, and I guess this is my last hope, so any help would be greatly appreciated.
Teggers said:
Hi, I have a similar problem on my unrooted S2.. I have read that using chkdsk in Windows on an unrooted phone wont work (and didn't when I tried). I don't mind rooting, though I'm not sure if I could even do this while there is a USB storage error. I have hours of recorded lectures on my phone, and exams coming up soon so I am desperate not to reformat if possible!
I've been using my phone without USB storage for about 2 weeks now trying find a fix, and I guess this is my last hope, so any help would be greatly appreciated.
Click to expand...
Click to collapse
What have you tried so far to fix it?
Sent from my GT-I9100
russ18uk said:
Ideally copy off the data first so you have a backup then run chkdsk in Windows as it's FAT32.
Click to expand...
Click to collapse
Thanks for your answer , But when I connect my phone to the PC and choose USB storage ,all I get is grayed out I and J drives.
how do I preform a CHKDSK? I tried running CHKDSK.exe but it doesn't seem to do anything (it says it's in read -only mode) .
EDIT:
I got it ,it's working again ,a couple of restarts and connecting \disconnecting to pc solved it.
as for CHKDSK.exe I copied it to the sd card and ran it from there.
thanks a lot
Hi,
I have a similar problem...
My SGSII battery ran out and when I started the phone after recharge, it started to give an error that the internal storage is damaged and also stopped to recognize the microSD card.
The microSD connected to the PC it is recognized and does not accuse error with chkdsk. I tried to format the MicroSD (on the phone) and then to mount it, but it does work.
Also, connecting the phone to PC in mass storage mode simply shows teh drive letters, I can't access the drives.
I did not want to format the internal storage before be able to copy my data, and I think the problems are related.
I managed to mount and access the internal storage using the terminal emulator (running on the phone) using the command
mount /dev/block/mmcblk0p11 /sdcard/
But the rest of the system does not recognize even after this procedure, and I don't know the command to do the same with the MicroSD; or copying data to a PC to then try to wipe or factory reset.
I've tried to reinstall the ROM with ODIN and did not solved the problem.
Also tried to install CWM recovery, but it can not mount / sdcard (gives error).
Could anyone help me?
Thank you!
Okay I have a serious problem with my SGS2... It simply refuses to be connected with the PC via a USB cable, not in Kies mode, nor in development mode... I need to fix this ASAP because there's files stored on the internal SD card that I need to access.
Basic Info that might help:
My phone is rooted, has ClockworkmodRecovery.
Running CheckROM RevoHD v4
Using Speedmod Kernel K18
I doubt however that it has anything to do with my ROM or Kernel or the fact that the phone is rooted, it's been working fine for ages and now all of the sudden it falls flat... When I plug in the phone, it starts charging and makes a sound, so it is connected. Then Windows gives me an error. I took a screenshot of it and attached it.
This is on Windows XP but the exact same message pops up in Windows 7 on two different PC's. I'm not sure I should take my phone in for repairs for two reasons:
My phone is rooted, and therefore the warranty is void...
But more importantly, they might wipe the internal SD card and there's very important files. I don't have access to a wifi network so I can't just transfer the files via Wifi. Emailing it to myself is my absolute last resort because the files are very big, it's gonna cost me a fortune. Any help at all will be greatly appreciated...
Samsung usb drivers is corect instal?
do you have kies installed?
Also, if you're desperate just download airDroid
Connect phone in USB mass storage mode to PC mainboard usb port only using Samsung cable only and wiggle the usb lead in the phones port see if it makes a connection as they can be a bit loose .
jje
Micro sd card transfer
http://xdasucks.com/index.php
Sent From The Dove From Above
I have the same issue with the USB malfunction, rooted so no warranty I've tried every possible cleaning method to no avail. seems like an ever growing issue with the s2
Sent from my GT-I9100 using Tapatalk
Background - I'm working on rooting my 32gb GS4 and was told to put some files on my SD card.
I got the Samsung class 10 64gb card and it the phone recognizes it fine
It did not come with an adapter for my PC, so I'm wondering how I put some files on the SD card for the phone
(like my license for titanium backup)
Do I do this through the phone when it is hooked up to my PC? (I did not see the SD card when it opened the phone as a folder)
Do I need an adapter for the microSD card? I have an old adapter for a 1gb card I got like 7 years ago, but will that even work?
Thank you for your help and suggestions.
minionhunter said:
Background - I'm working on rooting my 32gb GS4 and was told to put some files on my SD card.
I got the Samsung class 10 64gb card and it the phone recognizes it fine
It did not come with an adapter for my PC, so I'm wondering how I put some files on the SD card for the phone
(like my license for titanium backup)
Do I do this through the phone when it is hooked up to my PC? (I did not see the SD card when it opened the phone as a folder)
Do I need an adapter for the microSD card? I have an old adapter for a 1gb card I got like 7 years ago, but will that even work?
Thank you for your help and suggestions.
Click to expand...
Click to collapse
That white cord you use to charge your phone . . that is used to transfer data to your phone too. There should be no problem seeing both internal and sdcard, at least I never have. But I installed the Samsung drivers like right away, so maybe that is why though I doubt it.
http://forum.xda-developers.com/showthread.php?t=2038555
Sent from my Nexus 7 using Tapatalk 2
hlxanthus said:
That white cord you use to charge your phone . . that is used to transfer data to your phone too. There should be no problem seeing both internal and sdcard, at least I never have. But I installed the Samsung drivers like right away, so maybe that is why though I doubt it.
http://forum.xda-developers.com/showthread.php?t=2038555
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
OK, I'll try installing the updated drivers and check back.
[note Windows 8] What happened when I plugged the phone in it says it can update the phone or I can view it as a folder. I viewed it as a folder then after about one minute the phone shuts down and it looses the folder. While I was in the folder, it did not show the SD card.
I did not update because I want to avoid the phone updating the ME7 like the plague.
Thank you very much for your help.
hlxanthus said:
That white cord you use to charge your phone . . that is used to transfer data to your phone too. There should be no problem seeing both internal and sdcard, at least I never have. But I installed the Samsung drivers like right away, so maybe that is why though I doubt it.
http://forum.xda-developers.com/showthread.php?t=2038555
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
OK, I got the updated drivers but I didn't instal them yet. I had installed drivers previously.
I tried out putting it in developer mode, did not work. When I was reading the guides on the drivers and adb and fast tools, it suggested using download mode (slow downloads at the links included and I could only get one per hour). I tried booting it in download mode and then it still did not work. I shut it down and saw a weird thing I have not seen before with a power level meter (its OK). I powered it back up (while plugged in) and finally it recognized the device as a disk and I got the phone and the card. I put the files on it (it did not want to put the .txt file on there) and I unplugged it. It was odd because this time the phone shut down, but the drive stayed active.
I don't know if it will repeat or not, but I'm just glad I got those things on right away.
Thank you for your help, without reading about how to instal the drivers on a PC, I would not have figured it out. [even though I already installed the drivers]
Hi all,
A friend of mine dropped in June his Galaxy s3 and broke the screen. It should be all stock (no root and no usb debug) and the software version should be the 4.1.1 or 4.1.2. He said to me that two days before the accident he deleted some files (pictures) and want them back again. The pictures should be recoverable (with recuva) but i don't know how to access to the phone. When i turn in on the screen is black but the phone seem to work because when i plug it into usb i can access (in mtp mode) to the internal and external memory as usual. Is there any chance to control the phone via PC and then root it and check "usb debug", and if not is there another way?
thank a lot
none can help?