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I will be purchasing one soon, but i see alot of problems! Is this just because no one posts "everything is good" and most posts are just going to be "mine broke"?
including, leds/trackball light, broken pixels, screen gap etc
also is there any thing in common between the broken ones? Ex mostly white ones are breaking
and does htc offer a warranty at all?, i found the hero for 580 usd w/ free shipping but no return policy/warranty...this is scaring me!
Should i get white with teflon coating or brown which i sort of like more?
also i plan on rooting the hero, and i want to be clear on if you can put it back to normal after rooting if i have to return to htc.
one last thing, a few posts said "mine died"... is this totally dead? will they be able to see if it was rooted in this case?
Sorry for the long post!
ps, please post color and (maybe model number???) and if its broken or not
xsirhc6x said:
I will be purchasing one soon, but i see alot of problems! Is this just because no one posts "everything is good" and most posts are just going to be "mine broke"?
including, leds/trackball light, broken pixels, screen gap etc
Click to expand...
Click to collapse
Mine is an unlocked HTC-branded brown one. No hardware problems so far (2 weeks).
xsirhc6x said:
also is there any thing in common between the broken ones? Ex mostly white ones are breaking
Click to expand...
Click to collapse
Problems with build-quality (screen gap) seems isolated to some batches of operator-branded phones.
xsirhc6x said:
and does htc offer a warranty at all?, i found the hero for 580 usd w/ free shipping but no return policy/warranty...this is scaring me!
Should i get white with teflon coating or brown which i sort of like more?
Click to expand...
Click to collapse
The brown one also has a rubbery-like surface. Not sure if its teflon, but its definitely not the usual hard&glossy surface that most phones have.
xsirhc6x said:
also i plan on rooting the hero, and i want to be clear on if you can put it back to normal after rooting if i have to return to htc.
Click to expand...
Click to collapse
It shouldn't be a problem. I'd also expect HTC to reload a "known good image" on any returned phone before they run any form of diagnostics test.
thanks very much!
No problems with mine either..going on two weeks, white unlocked from clove.co.uk.
No problem here
all good here... lovin my hero!!!
Mine is still perfectly fine - no issues with build/hardware at all.
personally
before i bought my htc hero
i read reviews
most of them having a go at this n that and forums complaining about broken this n that
personally and through experience
reviews are just dumb they pick out on anything and everything i suppose thats what reviews are for but some of the stuff ive read on hero are really lame
and broken hardware etc comes to one result
people not taking care of the phones ive had me hero for some time theres nothing on it not even a scratch tried scratching the screen and back with a key no marks
its a good robust phone
it wont let you down
shaji007 said:
personally
before i bought my htc hero
i read reviews
most of them having a go at this n that and forums complaining about broken this n that
personally and through experience
reviews are just dumb they pick out on anything and everything i suppose thats what reviews are for but some of the stuff ive read on hero are really lame
and broken hardware etc comes to one result
people not taking care of the phones ive had me hero for some time theres nothing on it not even a scratch tried scratching the screen and back with a key no marks
its a good robust phone
it wont let you down
Click to expand...
Click to collapse
well i just have to point out something. I bought my phone a week ago and till a few days ago, me too i thought that i was a happy hero owner until i read issues about the led thing and checked my phone. I do not know if i have the headphone prob as i never checked it out. What i want to say is that some issues are present and you wont notice them unless u pay attention to them.
Do u want to say that gap issues between the screen and more than 30 ppl complaining about issues with led,trackball and headphones ( probably more but some of us do not know it yet) are due to the fact that we dont take care of our phones????
I'm gonna jump right in, and just say. i've had my hero for 2 weeks and loving it.
This is my first android phone, so I took a little getting used to, think the missus is getting fed up with me checking forums and stuff. But all in all I am extremly happy with my Hero.
I use it everyday for:
E-mail
Facebook
Calls
Messages
USB Modem
Surfing
RSS
Podcasts
Performs better than my Ipod Touch ever did, and I almost never have to hook it up to the laptop... Loving IT!
so far mine works fine (1 week). the gap is a problem with some branded phones but mine (T-Mobile Germany "2G Touch") has no gap. the problems with the headphones and LED seem to be software related, since there is a workaround to manually activate the headphone again.
oh and BTW I <3 Hero. best phone i ever had.
got 2 on first release from orange (graphite), 6 weeks ago, 1 for me and 1 for me gf.
no screen gap issues, no dead pixels on arrival, but i had one appear after 2 weeks, right down bottom right of phone, extremely small and never notice it at all unless im on dead pixel detect.
gfs phone hasnt any dead pixels as of yet.
not a single other problem like leds or headphones.
2 totally happy customers here.
Totally happy with mine, no hardware problems so far.
Best phone I've ever had especially with how much I
Like to mess with stuff.
I was happy only one day. If I use longer (about 10 min) my Hero screen starts flashing. If I make reset, everything is ok for some period. I hope it's not serious problem.
I had the LED issue for a while, but just updated to the new rom, and they are back, so this could be a software, not hardware issue
Oh, and love love love the phone
I have read many posts saying that the new ROM update will fix LED and Headphone jack issues.
I just bought a phone on eBay myself, haven't had the chance to play around with it too much since I need to change my plan beforehand, but I have turned it on and look around and everything is fine. It is a White Unlocked one. I must say, the Teflon coating is like nothing I've ever felt before on a phone, it just makes it feel like a million bucks!
But besides the color, which is up to you, I would say get the phone! There is always a 1 year manufacturer warranty, even if the seller doesn't offer you one of their own.
An official HTC update will be coming out VERY soon if you don't like the idea of loading up a custom ROM (although it is highly recommended as there are added quirks such as root access).
im currently having issues with my panel. checking out multiple threads i finally come to a conclusion... my screen is giving out. there is a certain area where if pressed, i hear the screen creek a bit and i feel it dip in. im assuming this is the cause of my touch screen not responding in certain areas, because its not grounded all the way around. my dilemma is this:
1) its not that bad, so i could just use it till it gets worse
2) get a replacement for my phone
my issue with 2 is that im gonna get a refurbished phone.... ive always had issues with refurbs. i used to work for verizon and once people got a refurb, it was over. they couldnt get a working phone at all after that. a little help or insight on other possible options would be very helpful. thanks in advance guys!
th3_g00b said:
im currently having issues with my panel. checking out multiple threads i finally come to a conclusion... my screen is giving out. there is a certain area where if pressed, i hear the screen creek a bit and i feel it dip in. im assuming this is the cause of my touch screen not responding in certain areas, because its not grounded all the way around. my dilemma is this:
1) its not that bad, so i could just use it till it gets worse
2) get a replacement for my phone
my issue with 2 is that im gonna get a refurbished phone.... ive always had issues with refurbs. i used to work for verizon and once people got a refurb, it was over. they couldnt get a working phone at all after that. a little help or insight on other possible options would be very helpful. thanks in advance guys!
Click to expand...
Click to collapse
If you decide to keep your phone, you can either have a cell phone shop fix it for you. You are looking around $100 - $140.
If you decide to fix it yourself, a screen kit goes online for around $30 - $50. That and if you've ever worked on a pc(preferably laptops), then this will just be like working on a smaller version. There are how to guides online as well as youtube videos.
Also, I heard from another member who's having their phone replaced that Verizon/Asurion are out of stock on Thunderbolts and will issue a comperable model(probably a charge or revolution).
voxigenboy said:
If you decide to keep your phone, you can either have a cell phone shop fix it for you. You are looking around $100 - $140.
If you decide to fix it yourself, a screen kit goes online for around $30 - $50. That and if you've ever worked on a pc(preferably laptops), then this will just be like working on a smaller version. There are how to guides online as well as youtube videos.
Also, I heard from another member who's having their phone replaced that Verizon/Asurion are out of stock on Thunderbolts and will issue a comperable model(probably a charge or revolution).
Click to expand...
Click to collapse
thanks for the input...id rather just fix it myself or get it fixed at a shop...
NO WAY would i EVER touch a REVO or a Charge... bleh!
when i used to have sprint, they said they did screen replacements. anyone know if verizon service centers do the same?
I got my Titan today and the first thing I noticed was that the touch was a bit slow, nothing to really care about but coming from the iPhone I expected the same "tracking" but it ain't there. Anyone else feeling this?
ArtieQ said:
I got my Titan today and the first thing I noticed was that the touch was a bit slow, nothing to really care about but coming from the iPhone I expected the same "tracking" but it ain't there. Anyone else feeling this?
Click to expand...
Click to collapse
You on 8107? Did you start out with a Fresh Install? Any apps that might cause this?
Probably Digitizer issue... If you got warranty with AT&T/UK/whoever replace it
Tachi91 said:
You on 8107? Did you start out with a Fresh Install? Any apps that might cause this?
Probably Digitizer issue... If you got warranty with AT&T/UK/whoever replace it
Click to expand...
Click to collapse
Yes 8107, I booted the phone and I had a few updates available so I updated it completely (I don't know what firmware it was from beginning, but definitely Mango at least). I'm not sure what you mean with Fresh install, please elaborate.
ArtieQ said:
Yes 8107, I booted the phone and I had a few updates available so I updated it completely (I don't know what firmware it was from beginning, but definitely Mango at least). I'm not sure what you mean with Fresh install, please elaborate.
Click to expand...
Click to collapse
Fresh Install as In... A Factory Reset.... Like its better to start out with a clean slate then to start using a phone that was already being used and had some caches/apps loaded onto it...
Its best to ruled out any software issues before blaming Hardware (replacement)
And the digitizer is definitely not faulty.
ArtieQ said:
And the digitizer is definitely not faulty.
Click to expand...
Click to collapse
Basically if its lagging it would be software related... There's a delay from when you do something to when WP7 responses to it... I would suggest backing Up and doing a Factory Reset and see if it makes a difference.
Did you load up the phone with stuff? Supposedly there's an issue with AT&T models that lag when low in memory even if you don't have that model it could be related
Tachi91 said:
Fresh Install as In... A Factory Reset.... Like its better to start out with a clean slate then to start using a phone that was already being used and had some caches/apps loaded onto it...
Its best to ruled out any software issues before blaming Hardware (replacement)
Click to expand...
Click to collapse
It was brand new, never used before so it should have been from scratch already (I had to go through the setup thing and so on)
Tachi91 said:
Basically if its lagging it would be software related... There's a delay from when you do something to when WP7 responses to it... I would suggest backing Up and doing a Factory Reset and see if it makes a difference.
Did you load up the phone with stuff? Supposedly there's an issue with AT&T models that lag when low in memory even if you don't have that model it could be related
Click to expand...
Click to collapse
I got like 15 apps installed but I really don't feel like resetting the phone, I can live with this.
ArtieQ said:
It was brand new, never used before so it should have been from scratch already (I had to go through the setup thing and so on)
I got like 15 apps installed but I really don't feel like resetting the phone, I can live with this.
Click to expand...
Click to collapse
if it's an ATT model, I won't be surprised. Plenty of issues heard in the past with earlier batches too.
Make sure your thumb is not touching the sides as the screen comes so close to the sides that i was touching it and not knowing it, which made it appear to lag or not press numbers to unlock and such. The easy fix for it was to get a hard rubber case which raised my thumbs up so they wouldn't brush the screen edges when typing.
drupad2drupad said:
if it's an ATT model, I won't be surprised. Plenty of issues heard in the past with earlier batches too.
Click to expand...
Click to collapse
It's not an AT&T model, it's totally unbranded.
ROCOAFZ said:
Make sure your thumb is not touching the sides as the screen comes so close to the sides that i was touching it and not knowing it, which made it appear to lag or not press numbers to unlock and such. The easy fix for it was to get a hard rubber case which raised my thumbs up so they wouldn't brush the screen edges when typing.
Click to expand...
Click to collapse
I press the screen straight on with my fingers. Anyway, I might just be overreacting here but it definately feels like the touch is a liiiiiittle after, delayed or whatever you wanna call it.
Uploaded a video: http://www.youtube.com/watch?v=rFO45-u07AU
Looking at your video it seems perfectly normal to me, None of my WP7 devices have ever been any better than your Titan, (2xHD7 and a Titan) Maybe it's just a case of getting over your last phone and adapting to the way Windows Phone works, Took me ages after win Mo 6.5
Hi ArtieQ,
I have the same feeling as you : the scroll doesn't follow immediatly the finger, compared to my Omnia 7 or my iPhone. I hope HTC will fix this with an update, but I'm dreaming...
clemsouille said:
Hi ArtieQ,
I have the same feeling as you : the scroll doesn't follow immediatly the finger, compared to my Omnia 7 or my iPhone. I hope HTC will fix this with an update, but I'm dreaming...
Click to expand...
Click to collapse
I'm glad I wasn't the only one, because yesterday I was about to send in my Titan for warranty repair but later changed my mind. I really hope this is software related, but I think not.
I was also glad when I saw your post because nobody except you has noticed it. But if you look at any video of the titan, you'll see the problem is always here...
Sent from my TITAN X310e using Board Express
clemsouille said:
I was also glas when I saw your post because nobody except you has noticed it. But if you look at any video of the titan, you'll see the problem is always here...
Sent from my TITAN X310e using Board Express
Click to expand...
Click to collapse
I found this thread as well: http://forums.wpcentral.com/phone-wars/184480.htm
I have both an Omnia 7 and a Titan and one thing i noticed on the Titan is that if I don't hold the phone with one hand and use the other for touch the screen lags and failes to register the finger at times. On the Omnia 7 I don't have this problem. The Titan might be worse either way but it's a huge difference when not holding the phone on my Titan atleast
It's easy to reproduce in some games... I get missed swipes (fruit ninja) or birds that fly when I am still trying to get the perfect angle (angry birds).
I was hoping for a firmware to fix this but didn't know if anyone else have a problem so havent bothered reporting it to HTC. I guess if we don't the wont know it's a problem?
//Mikael P
Its got nothing to do with the OS if someone is wondering that! this is an HTC thing, evry phone from HTC have this, its just thay are not as responsiv as a Samsung phone or an IPhone, just look at HTC phone with Android its the same slow respons. if im not worng, this is an Screen issue, i mean an HTC issue HTC use on there phones.
hi i have atrix like over a year, and last week i had some little bugs with the touchscreen. there is some places in the touch screeen that dont respond so good and i heard there is a patch that fix that bug or there some trick. i looked in google and i didnt found them
i have recently changed my rom to epinter ics 10 and the rom work great and even i got some little improvment on the touch screen but it still work Every now and then bad so if you can link me a guide or something i will be glad
This sounds to me like a digitizer issue. I have an atrix, but only use it as a spare issue, however ive had several phones with similar issues and they were all resolved by replacing the digitizer.
cloudraker said:
This sounds to me like a digitizer issue. I have an atrix, but only use it as a spare issue, however ive had several phones with similar issues and they were all resolved by replacing the digitizer.
Click to expand...
Click to collapse
I agree with cloudraker. I've had 3 atrix phones, and the digitizers are a weak spot. I would check and see if you are still under warranty. Motorola is very good about this and replaces the phone usually. I had one that was not in warranty, and they replaced that as well. Good luck.
Careful though. Motorola is indeed usually generous about this, but there's a price to pay - you will more than likely end up with a non-unlockable bootloader.
ravilov said:
Careful though. Motorola is indeed usually generous about this, but there's a price to pay - you will more than likely end up with a non-unlockable bootloader.
Click to expand...
Click to collapse
That is a possibility, however I sent in two, and got back two that i was able to unlock. Don't know what the chances are, but that is my experience.
Kind of like Russian roulette......... lol
i am now in brazil and my warranty is off . any of you know if its expensive to give it to lab or its easy to do it myself?
or anything that i can do to avoid thos thing
igalc87 said:
i am now in brazil and my warranty is off . any of you know if its expensive to give it to lab or its easy to do it myself?
or anything that i can do to avoid thos thing
Click to expand...
Click to collapse
I haven't done the digitizer, but I have done a number of other parts. The atrix is a very easy phone to tear down. I'm sure there is a YouTube video for digitizer replacement. That would certainly be the cheaper way to go......
chrism.brunner said:
I haven't done the digitizer, but I have done a number of other parts. The atrix is a very easy phone to tear down. I'm sure there is a YouTube video for digitizer replacement. That would certainly be the cheaper way to go......
Click to expand...
Click to collapse
where can i buy it ? and +- how much it cost?
and what about that
motorola.com/staticfiles/Support/GB-EN/Mobile%20Phones/MB860/Orange/Atrix_4.1.31_4.4.20_Orange_GB_Upgrade_Release_Notes_GB.htm
can i use it or its a waste of time?
and if i can use ir how do i install with my courrently rom
On eBay they start at around $25, and go up from there.
chrism.brunner said:
On eBay they start at around $25, and go up from there.
Click to expand...
Click to collapse
and about that link ? you now something about it?
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
I also have this priblem， Don't know how to fix it
Sent from my LG-H961N using Tapatalk
glad to know i am not the only one!
even it s no fun to have this bug...
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
yes i do, you think that can be the cause?
clockcycle said:
Do you have a full screen protector? A case that covers or youre covering the light sensor next to the speaker?
Click to expand...
Click to collapse
actually it s not a full screen protection, it s the film that was on the screen when i bought it.
light sensor works fine
I got mine fixed by calibrating the motion sensor in display settings.
Sent from my LG-H961N using Tapatalk
Just did it but when i make a call, once i press the dial button, screen turns off
Sounds like your proximity sensor is covered up or not working. Do you have a screen protector or anything on the phone which might interfere with it? If so maybe remove it and retry. Also I'm sure you could find an app that would check it.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
i quite agree with you.... any idea when we get 6.0 ?
Would it be software? If we all have the same phone with the same software then we would all have the same problem, but we don't?
It's a software bug... Rebooting the phone fixed the problem， but then it starts acting the same way after few calls.
Sent from my LG-H961N using Tapatalk
You could try( if you haven't already), wiping your sensors. They sometimes get dirty & don't work properly.
I have same issue and have no protectors or covers or nothing just the stock phone. I think it's got to be some stupid software issue and it is very irritating. Went from one ridiculous phone into another headache...
warriorvibhu said:
The Software is buggy and LG is not doing anything about it . I tweeted to them so many times and i thought HTC was bad.. they were amazing .. my first and last LG device .. however i am just confirming its not always proximity sensor issue .. Its the buggy software implementation.
Click to expand...
Click to collapse
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
carbon12 said:
Drama much? The phone has been out for barely more than a month... and not every phone is having this issue.
Process: Collect as many bug reports as possible, recreate and fix issues, release a patch.
LG is not going to release a patch just for your particular problem because you tweeted really hard.
Click to expand...
Click to collapse
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
warriorvibhu said:
Retarded much ? I did not tweet to them about this problem, many people did. I tweeted then wrt their update roadmap and yes the phone should not be out in the first place if it has such obvious bugs you are clearly not aware how responsible companies work. I rest my case. If you are happy then enjoy.
Click to expand...
Click to collapse
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
carbon12 said:
My phone doesn't exhibit this behavior. I just get tired of all the worst phone ever, LG how could you?? posts in this group. It's ridiculous. Get over yourself.
Click to expand...
Click to collapse
Well people value their money and thats why when they feel they have inferior product the will complain. Like micro scratches on the screen, bleed on second screen, back peeling off .. and if you dont have this issue does not mean these issues dont matter and it also means serious quality control issues at LG. You for one needs to get over yourself and respect other people's problems, i have none of the above problems except the software bugs, i still feel compassionate towards fellow community members who might have recieved inferior quality devices. I clearly understand your personality type, "I dont care if the whole world goes to hell if i dont have a problem i am good." You should try to be less selfish and i am sure i am not the first one in your life to call you selfish. Think about why those people think you are selfish.
nocomp said:
hi,
i have this issue, everytime i make a call, once i press the call button, screen goes black, and i need to press the main button in the back to get it back, but sometimes it stay black and i can t hangup wich is a pain.
do you also have this? any idea how to adjust or remove that?
thxx for your time
Click to expand...
Click to collapse
Firstly, Take a chill pill all
All u need to do is adjust the timeout time [emoji6]
Search within settings for "timeout"
Or go to Display settings
sent with Hugz from my new fully stock, non-rooted VZW LG V10 VS990 which an old faithful still working Rezound helped me to afford to get