My sony xperia tablet s had a defect - Android Q&A, Help & Troubleshooting

I ordered the xperia tablet 3 days ago from bestbuy and got it today. While waiting forever for it. I opened up the box r looked at the screen and it was in good condition good thing also the screen is a little smaller than i thought it be. Seems more like a wide screen then full. So i turned it on and the start up was pretty slow and then it greated me to the time set up and what not. I noticed the battery was low so i decided was going to charge it. So i went to take of the cover thing that blocks the port well this little gray piece came off and the rest was still inside the post. The was no way of taking it out with out for. I also noticed a dent at the bottom edge of the port. So i decided to return it and order a galaxy note 10. I dont feel like dealing witj sony even though. I love them. Just the screen size disappointed me and the port thing.
the only good thing i got from it is my 3 free movies.

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[Q] G Tablet Screen has a puddle or burn in

This is my second G Tablet from Woot.
The first came with a bad pixel that I was intending to live with and try to correct. It went from one bad pixel to a whole line of green pixels across the screen and without rooting and flashing a different rom to get a program that actually would load on the G Tablet I gave up and RMA'd it. Pretty amazing service, shipped mine before the return arrived and no shipping either way.
Now my second G Tablet. Plugged it in and charged until the green light came on and booted it, anxious to get all of my apps reloaded. Immediately noticed that there is an outline about half an inch in from the screen edges all the way around the screen, it looks like a puddle on the screen and a lot like burn in on my Plasma TV. I honestly don't want to roll the dice again and get a new one, but I don't know if I should be concerned about the longevity of the product being less with this issue. Most apps you can't see it and it doesn't bother me, I just don't want to have it die on me a few months down the road and not have the option to return it.
I hope there isn't another thread about this specific screen issue, I couldn't find it and any advice would be great.
Try 'Pixel Fixer' from Market.
Also: LCD burn-in, image persistence fixed!
Are you sure thats not the dual layer screen protector that was shipped on earlier units ? perhaps woot got a punch of old stock.
Also might be some trapped humidity from transit (moving between indoor/outdoors) I would run it on highest brightness for a couple of days if that doesn't fix it I would exchange.
Not sure if it is the dual layer screen protector or not.
Being that it is a G-Tablet we don't have access to the true android market without rooting and running a different ROM, which I haven't decided against, but if I am going to be RMAing it i don't want to hack it and take a chance they refuse to replace it. It isn't bothersome, just more concerned about it effecting the longevity of the tab.
Thanks for the replies.
just download the apk of google.
if the tab is still covered by the manufacture warranty then make them fix it. if they cant fix it they will replace it for you then.

[Q] So is there any way to fix the "black blob" problem

I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
Click to expand...
Click to collapse
Return it directly to Samsung if you are having that much of a problem, I have never encountered anyone directly who has had the same problem but you do have some recourse to c.y.a.
I'd take it back to the store you got it at, and if they aren't willing to do something you should be able to send it to Samsung to get it repaired/replaced.
Good luck!
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
Click to expand...
Click to collapse
Never seen any of the issue you speak of, and sold tons of these phones. Have one myself, and again, never seen these issues. No offence, but sounds like your either extremely OCD, or lying to make Samsung look bad.
I had that issue on both phone the second was even worse a thick transparent black line was accros and down the screen. It was worse when I watch Netflix or movies at night. I ended going to Device support center and they order me a new one. This current one has a small blob on the top left but is minimal
So I just leave it.
Sent from my SAMSUNG-SGH-I777 using xda premium

Yellow screen - does it go away?

So, anybody who originally had yellow screens notice it go away after a few days?
I just got my replacement TFP from Amazon to replace the TFP that had a screen blotch/defect. Though the replacement screen does not have any dead pixels, light bleed, or blotches, it is much much yellower than my first prime (I have them side by side - clearly the new one is yellower). If I can expect the yellow hue to go away and look like my first TFP screen, I'll keep it and be happy. Otherwise I'm not a happy camper...
I heard somewhere that it could wet glue that still needs to dry. I have to send my old tablet back in within the next 15 days or I'll get charged. Trying to figure out what to do.
When I first got mine I thought I was seeing a yellowish tint too. After a while it seemed to have gone away. It was probably the adhesive not being dry. I remember the iPad 2 having the same issue too when it first came out. I say wait a few days and see.
Sent from my Transformer Prime TF201 using Tapatalk
My husband and I both Primes (and we both love them). One thing I've noticed though is that his display is not as good as mine and does seem to have more of a yellow undertone. It's still a great display, just not quite as good as mine. We've both had them for about two weeks, so I would think if it was a wet glue issue it would have resolved by now. His icons also aren't quite as sharp as mine in a side by side comparison. He wears glasses and hasn't even noticed, but I have. He also has one stuck pixel on the lower right portion of his screen that shows up as a very small bright white spot on solid backgrounds. We have great wifi though and no other problems.
I have noticed a yellow tint. But I'm not sure if it's just ics warm pallet... As it's similar to my nexus a
Sent from my Nexus S using XDA App
I noticed this too. I had originally ordered one from GameStop and then had to get it replaced. I then ordered a second one from Office Depot for my sister, and I can definitely tell the difference. The two that came from GameStop did not have the yellow tint, while the one from Office Depot does. I doesn't look bad when you are using it, but you can definitely tell the difference between the two side by side, especially on white screens. Now she's debating if she wants to return it and hope for a better one or try ordering from GameStop.
I've had 3 Primes so far. Two have the same excellent screens with a nice color temp (not too warm, not too cold, to paraphrase Goldilocks). One, though, which I still have and will be returning soon to Best Buy, has a VERY yellow cast that has NOT gone away.
I think that there are some screen-yellowing issues that are more splotchy that do resolve as something dries. However, I also think there are some screens that are much, much warmer overall and that this will NOT resolve. I've been using the one side-by-side with one that has a great screen, and over 5 days it remains exactly the same.
I personally couldn't live with it. I like warmer screens (I think my wife's Samsung GT 10.1, which as an excellent screen, is too cold; so is my Epic 4G Touch), but this thing just muddies colors because it's far, far too warm.
Thanks for the help guys. I'm not taking a risk in this not going away; just setup return authorization for both the original and replacement tablet. Going to get a refund from Amazon, and then really think about my decision on what I want to do moving forward. I hate to say it, as much as I loved using the TFP (no WiFi problems, GPS didn't bother me, and I love Android), I might take this opportunity to hold out a bit longer for something else.
Yep, just to add another voice, the yellow tint will not go away. You'll have to take your chances if you want another Prime. For what it is worth, I've had three (!) two had excellent clear screens, one had a yellow tint that I really disliked especially as the contrast didn't appear as good.
I have had two primes, on both the screens are nice but not as good as a TF101 or galaxy 10.1.
Colors are off no matter what. But it still looks decent, just not as good as everyone made it out to be.
You can easily compare your TFP to a android phone or anything else and notice colors are not as vibrant and dont stand out as much.
After all the troubles i went through to get the two I have gotten I would say they are good enough for what they are, they are not worth $500, battery life is as good if not a little less than that of the galaxy 10.1.
It depletes fast but it also recharges fast so that's good at least. My first Prime had the yellow screen and it went away after a few days, but both seem to have lesser quality than my TF101 and Galaxy 10.1 (and even my cheap android phone).

[Q] The things you like about your Tablet S

Hey guys,
I am currntly the proud owner of a Asus Transformer eee pad, TF 101
I have it rooted and a bit overclocked.
I love sony products but I have to say I am still doubting of trading my Transfomer for a Tablet S
What are the things I am missing at the moment and what am I going to mis when I decide to switch.
can you guys help me a bit with the cons and pro's ?
The transformer PROs
- keybord dock
- extended batery life becauseof dock
- bigger screen
- a lot of custom roms and things to play with
The Tablet S PROS
- User Interface
- Design of tablet
- IR to control my Bravia TV
- PS certified ( controller )
the Transformer CONs
- minor light bleed
The Tablet S CONs
- not a lot of custom ROMs (yet)
- no gorilla glass
they have the same cpu right? but what about the gpu ?
A definite Pro is native support of the dualshock controller - I play Tomb Raider 1 to 5) and Abe's Oddysee / Exodus daily !!.
Must admit however that I use Fpse to do it, these ps1 games are not available 'officially' on the Tablet S store (yet)
I am an extremely proud owner of the Sony. People are always looking at in when in in a cafe. It is stunning to look at and when holding it the balance is perfect, whether it be portrait or landscape mode.
I'm not one for "run of the mill" gadgets, i like something different and the Sony is just that. I looked at the Transformer and decided other wise due to the fact of the enormous size of it and the "run of the mill" looks. Having the ability to play certified( and not) games is incredible and i shall be investing in a ps3 controller shortly to play these type of games.
OH OH, did i mention the incredible infra red remote control, I am able to control my Sky box, LG surround sound and my TV all in the comfort of my Favorited chair.
This little baby has just been rooted and as far as I'm concerned the Sony has just been born. I was fortunate to have only bought the Sony 1 week before it was rooted and now the gates have opened to hopefully custom roms( not to bothered really) and other good things.
So to conclude, this is one tablet that i will be keeping for some time, the screen, speed, looks and the geek factor makes it a winner.
Ps. The one thing i need now is the external sd to be used for system data.
David.
Everyone is going to experience different tablets differently. So what you need to ask yourself is "Am I happy with my tablet?"
If the answer is yes then stop looking over the fence and enjoy what you have
If no, then perhaps you should indeed look at trading it in.
I for one regret buying the damn thing. Slowest piece of junk I've ever touched once you put a few things on it. Keyboard lags out like crazy so I have to type at turtle speed.
Unfortunately it was a joint purchase with my gf and it's either this or an iPad, so I'm boned.
The remote is pretty much a novelty at best - you have to look at it everytime you use it. I much prefer a one handed physically guided real remote even if I need 4.
I'm not about to go looking up the specs of your tab but I'm pretty certain it is a tegra 2 device (same cpu and gpu).
Also a big con - no gorilla glass. I had it wrapped in a tshirt and when I pulled it out of my bag and unwrapped it there were 2 little scratches on it so not happy.
After a couple weeks I really started to become very unhappy with the build quality. Creak, hollow cheap plastic sounds. Sometimes the screen makes funny hollow sounds when you press it too!
Obviously this is just my opinion on it and I realise plenty of people really like the device.
DreadPirateDan said:
Everyone is going to experience different tablets differently. So what you need to ask yourself is "Am I happy with my tablet?"
If the answer is yes then stop looking over the fence and enjoy what you have
If no, then perhaps you should indeed look at trading it in.
I for one regret buying the damn thing. Slowest piece of junk I've ever touched once you put a few things on it. Keyboard lags out like crazy so I have to type at turtle speed.
Unfortunately it was a joint purchase with my gf and it's either this or an iPad, so I'm boned.
The remote is pretty much a novelty at best - you have to look at it everytime you use it. I much prefer a one handed physically guided real remote even if I need 4.
I'm not about to go looking up the specs of your tab but I'm pretty certain it is a tegra 2 device (same cpu and gpu).
Also a big con - no gorilla glass. I had it wrapped in a tshirt and when I pulled it out of my bag and unwrapped it there were 2 little scratches on it so not happy.
After a couple weeks I really started to become very unhappy with the build quality. Creak, hollow cheap plastic sounds. Sometimes the screen makes funny hollow sounds when you press it too!
Obviously this is just my opinion on it and I realise plenty of people really like the device.
Click to expand...
Click to collapse
Just for your problems Dan, I'd recommend taking it back. With that many problems, thats more than enough cause for a replacement device and my Tablet has none of the problems you mention. My Tablet can keep up with my iPad 2, no problems. The keyboard seems pretty speedy (but I mostly use SwiftKey, anyway), and the build quality on mine is flawless. Even after banging around in my bag for weeks, theres not even a sign of a scratch or a creak.
As for the original question, I absolutely love mine. I used to own a Samsung Galaxy Tab, then picked this up and I love it. I don't usually have the same problems as others since the SD card change doesnt overly fuss me (I use Astro, which deals with it just fine)
Ok thanks for the replys.
The tablet I have now is great I freaking love the damn thing, but ...
Like diddy64 said I know its true, because i have had all sony android phones and currently the arc s.
This phone has not best specs out there but for me it has the Sony WOW factor, when you hold than you feel it lays so good in your hand and the design is just amazing.
Is the tablet S the same under the tablet categorie as the Arc S is under the phone categorie ?
- does it feel good holding it in your hands ?
- when you see it you go WOW! ?
1. Sony display: Super deep blacks, video playback crisp and clean, it's far more color saturated than any other tablet. Period.
2. Remote control: TV, BluRay, DVD, 7.1, WD Live, etc. I can go from room to room and select multiple devices on the fly... yes, instantly. This means no matter where I am in the house, I can be the super-dude with the outrageous all-in-one remote. Hotel TV's? Set-up in a heartbeat. Also, there's no way you are going to misplace this baby! Fantastic.
3. Network playback: Audio and video is fast and clean. Whatever they did with the wifi update, the speed and range of the 300mbps n works supremely well now, excellent really. It's far better than any other tab... at any price. Try ES File Explorer with your network shares. The iPad sux, the ASUS is awful (say what, how could they screw that up?) Yeah, OK the Galaxy range is just about as good, but real world it tops at about 45mbps. The Sony is flat out far superior. Try it.
4. Sony PDF Reader: Superb, Kindle style side by side page layout, clean, crystal clear, even at low rez. I read lots of downloaded eMags: Travel, Design, Health, Tech, Science, Automotive, etc. The installed Sony reader is the best. Faster absorption with a straight forward left to right format. Rasterization and reflow are incredible. The Sony black on white saturation is a big part of it too. See it to believe it.
5. Size/Design: One handing with this one is crazy good. Holding in left, (i.e. Kindle or Skype) taking notes or holding mobile phone with right. Balanced feel is perfect, somebody did a lot of of fearless "new design ergo live-test" homework. Also, using 'Thumb Keyboard 4' is a breeze. Text and email is so much easier at this size point than with any other tablet, Samsung Galaxy included. I'm doing this reply on the S1, it's easy.
6. Sony DLNA: I can throw 'drag n drop' vids/tunes from the external SDcard to any/all the TVs, xBox's, audio devices (and soon to the car radio.) Scenario: S1 in cradle on bedroom dresser, with that nice Sony desk clock display running, Sony DLNA broadcasting in the background, seamlessly throwing vids to the TV? We don't need no stinking HDMI cables! Fun stuff.
OK, there are lots of little things to like with this tablet. Sorry to sound like a fanboy ad for Sony, but I shopped for the right tablet for a solid month then knew I was making the right decision with the S1. Now rooted, (ty ty djrbliss!) I am enjoying the S1 even more. Have had the thing for three months now, it just keeps getting better.
I've had my Tablet S for about 5 months now and use it daily. It's now surpassed my PC as my tool for web browsing, and I haven't even touched the browser on my phone in months.
If you're trying to decide what to do, I might suggest waiting type of improvements Sony will make with the ICS update. One feature that was mentioned is the ability to throw your tablet Screen to your TV (not just media like it currently does). I don't know how this feature works or if you can throw absolutely anything, but if that's the case then the tablets lack of HDMI would be more than forgiven. Who knows what else they'll be coming out with.
EDIT.
I should also mention I haven't had a single problem with defects in the craftsmanship of my tablet. I've dropped it several times on hardwood and tile floors, and not a single dent.
Also for those talking about scratches on the screen, please note that every single Tablet S comes with a helluva thick screen proector from the factory. The scratches you're seeing are on that, not the screen. The screen itself, once you remove the protector is surprisingly good, and handles fingerprints quite nicely when swiping. One of my friends with the Tablet S had the Sony screen protector on top of it (this is before we knew there was a factory protector) and the idiot managed to drop his tablet screen first onto the corner of a cinderblock. There was a hole straight through the Sony screen protector and we thought he had chipped his screen. Once we discovered and removed the factory protector, we found his screen was perfectly intact. This damned tablet can take a beating!
vivftp said:
I've had my Tablet S for about 5 months now and use it daily. It's now surpassed my PC as my tool for web browsing, and I haven't even touched the browser on my phone in months.
If you're trying to decide what to do, I might suggest waiting type of improvements Sony will make with the ICS update. One feature that was mentioned is the ability to throw your tablet Screen to your TV (not just media like it currently does). I don't know how this feature works or if you can throw absolutely anything, but if that's the case then the tablets lack of HDMI would be more than forgiven. Who knows what else they'll be coming out with.
EDIT.
I should also mention I haven't had a single problem with defects in the craftsmanship of my tablet. I've dropped it several times on hardwood and tile floors, and not a single dent.
Also for those talking about scratches on the screen, please note that every single Tablet S comes with a helluva thick screen proector from the factory. The scratches you're seeing are on that, not the screen. The screen itself, once you remove the protector is surprisingly good, and handles fingerprints quite nicely when swiping. One of my friends with the Tablet S had the Sony screen protector on top of it (this is before we knew there was a factory protector) and the idiot managed to drop his tablet screen first onto the corner of a cinderblock. There was a hole straight through the Sony screen protector and we thought he had chipped his screen. Once we discovered and removed the factory protector, we found his screen was perfectly intact. This damned tablet can take a beating!
Click to expand...
Click to collapse
How did you remove the factory installed screenprotector? i tried it, but it looks like it's on there to stay. My se arc had a factory installed screenprotector to, and i was able to take it of.
Sent from my Sony Tablet S using xda premium
The factory screen protector does take a little work to remove. First things first you need to be able to pull up a corner of it, then it's just a matter of slowly tugging very hard. It's sticky, and we actually had 2 people work on it - 1 holding it and 1 tugging at the protector until we eventually got it off. Underneath the screen itself will be kinda sticky afterwards, but that was cleaned up pretty quickly. I was actually quite surprised how well the screen itself resisted fingerprints when compared to the factory protector and the Sony protector.
What the? I'v never seen any evidence of a screen protector on mine :S.. this is most interesting. I'll suss it out when I get home, if it has one then this is the best news i've heard in ages .
But not to get my hopes up too much... it does feel very much like scratched glass when you touch it with a finger nail, not scratched plastic
Why is it that you're thinking of moving over to the Tablet S?
I'd say that both are great devices...but one isn't a big enough upgrade from the other.
My guess is that you're like me and just like getting NEW stuff lol. You should force yourself to wait and buy a tegra 3 device. Even wait and get the next sony one with tegra 3 or stick with ASUS or whatever lol. I don't think it's too good an idea to move between the tegra 2 tablets right now. You'll just be finding sinilar pros and cons between all of them.
I didn't realize it either. Hell, I've owned my Xperia X10a for about a year and it took that long (and applying a third party screen protector) to realize Sony had put one on from the factory!
When you look at your tablet, look at the bottom corners holding it in landscape mode. You'll see the edges of the screen protector the easiest down there. My friend who removed his protector still hasn't put another one on and his screen doesn't have a single scratch - this is now about 1 month since we removed it. If you are intent upon removing it, it does take a bit of work but it will eventually come off if you go nice and slowly.
If you really only have a couple of scratches on it though, I suggest leaving it on. It is quite a thick piece of plastic and actually provides some great protection for the screen. If you're planning on putting another one on though, then go for it.
The Transformer is too heavy especially when connected to the keyboard dock.
I also like the blinking light (next to the On/Off key) when there are incoming emails.
vivftp said:
The factory screen protector does take a little work to remove. First things first you need to be able to pull up a corner of it, then it's just a matter of slowly tugging very hard. It's sticky, and we actually had 2 people work on it - 1 holding it and 1 tugging at the protector until we eventually got it off. Underneath the screen itself will be kinda sticky afterwards, but that was cleaned up pretty quickly. I was actually quite surprised how well the screen itself resisted fingerprints when compared to the factory protector and the Sony protector.
Click to expand...
Click to collapse
I finally got the screenprotector from the tablet it's much better this way, just like my arc, with less dust and fingerprints. (My arc is a year old and almost since the beginning without the screenprotector and has no scratches) thanx!
Sent from my Sony Tablet S using xda premium
Well I just like sony better but my asus is a good tablet.
and yes I like having new stuff
I've had an offer to trade my tablet for a new tablet S, one on one no extra price
He guys just wanted to let you know I joined the club, tablet s owner reporting in
depulle87 said:
He guys just wanted to let you know I joined the club, tablet s owner reporting in
Click to expand...
Click to collapse
Good choice mate, sony s is a great tablet, very portablet, not to big, not to small!!
And the Sony S style is perfect to hold for long time

Backplate lifted off on lower right edge

So today i noticed that my backplate lifted off.
It was in the lower right edge of the backplate, i then pried the whole plate of, because im a stupid and curious person. turned out that my battery pack was slightly bigger on the side, hence the plate of pushing.
Well my first thought was, dude its a sony not a frigging samsung!
Nevertheless i dont want a fancy battery blow of or anything, i pried out the old battery and ordered a new one, should come in wednesday. Battery is a genuine sony battery for 7€ i know our XZU is dated, but hell if i can run her a bit longer for a measly 7 bucks i damn well do that!
anyone else had problems with the battery?
Go and read here: from post #20
http://forum.xda-developers.com/showthread.php?t=2665363&page=2
Sony makes good batteries or made..they're shutting down their factories soon due to its declining revenue.
I haven't had any issues with mine. Yet. Its lifetime is a bit reduced but its well expected. Its over three years old..
My guess for this device would be due to physical stress such as the device bending. Its very easy to bend the z ultra.
Or using chargers of bad quality.
The guy in the thread I linked at the top had hes battery blow up like a football.
Thanks for the link!
Quite what i expected with the battery, if it expands it is time to replace it.
Running my backup phone right now, Dell Venue Pro, HSPA+ doesn't work, and it doesnt want to connect to any WLAN, but hey, im at least reachable..

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