[Q] [Help] Phone is showing No Service! - Galaxy S III Q&A, Help & Troubleshooting

Hi there,
problem as follows: I got a I9300 (pre-rootet and with some kind of chinese custom rom based on 4.0.4). I did not put in my simcard, but flashed it straight away with a 4.1.1 custom rom, and did the efs backup.
However, once I put in my simcard it shows no service. I have tried several roms and just restored stock recovery and stock firmware 4.1.1 but nothing has changed.
i have checked this threat http://forum.xda-developers.com/showthread.php?t=1080076 and others, but still my phone is not having service.
I don't think that my efs partition is corrupted since when I type in those keycodes it still shows my imei. also I did a restore of my backed up efs.
Does anyone have any ideas?
Thanks!

Look here
http://forum.xda-developers.com/showthread.php?t=1702244
CHINESE owners and buyers of SIII discussion thread.

slaphead20 said:
Look here
http://forum.xda-developers.com/showthread.php?t=1702244
CHINESE owners and buyers of SIII discussion thread.
Click to expand...
Click to collapse
It looks like what I am looking for. However, I cannot find the files they are using
I'll keep looking... thanks

Update:
I have asked the person who gave the phone to me, and apparently it was a parallel import to china. However, I have no idea where it is from originally.
I have tried flashing a couple of different stock roms, but without success.
I have also tried to flash the chinese rom from the suggested thread, but it keeps failing when it comes to the part where it wants to install the modem.
Does anyone have an idea how to find out the origin of the phone?
I have tried Kies, entering the model number and serial, but kies does not accept the serial.
My last hope would be that I can find out which market it is from, then flash back the original stock firmware?
Any other ideas why it might show no service?
IMEI is shown, so I think efs partiotion should be still ok, right?
I'd really appreciate any help and suggestions. I am out of ideas...
Thanks

There is some issue with your efs or modem.
having imei does not confirm that efs folder is intact.

No service .
Usual is .
Wrong IMEI .
No Modem /wrong modem .
Wrong CSC / network connections no tet up .
Sim faulty .
Phone blocked due to theft .
Wrong firmware on phone .
jje

JJEgan said:
No service .
Usual is .
Wrong IMEI .
No Modem /wrong modem .
Wrong CSC / network connections no tet up .
Sim faulty .
Phone blocked due to theft .
Wrong firmware on phone .
jje
Click to expand...
Click to collapse
IMEI is shown as on sticker.
I have no idea where the phone is originally from - I have contacted Samsung but they were not willing to help- they say it has not been bought in NZ so they cannot help me here. Hence I dont know which modem would be the correct one. I have tried a couple of different ones, but none seems to be working.
Sim is ok, also tried like 5 other sim cards.

muhammad.ali123 said:
There is some issue with your efs or modem.
having imei does not confirm that efs folder is intact.
Click to expand...
Click to collapse
That's what I read in other forums now as well.
The error seems to be common after unlocking with boxes.
So I suspect that someone unlocked the phone, which messed up the efs folder. The backup I made when I received phone, must already be faulty.
I also noticed that the SN in the phone settings shows up as a different number than the one on the sticker.
I guess I have to find someone with those 'boxes" who knows what he is doing Any suggestions for Auckland, NZ?
I have been to like 5 shops but noone could help so far... THANKS

Have you tried following the steps in this thread to identify the original firmware?
http://forum.xda-developers.com/showthread.php?t=1838480
Sent from my GT-I9300 using Tapatalk 2

corrsea said:
Have you tried following the steps in this thread to identify the original firmware?
http://forum.xda-developers.com/showthread.php?t=1838480
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, I had tried that. Kies doesn't recognize the SN. Strangely enough SN in settings and SN on sticker are not the same. I really think seller screwed with the efs partition.

Was it working with the original Rom?
From my reading of your posts you have not changed the modem or csc that it came with?
Perhaps if you tried a 4.0.4 Rom again you might have some luck given it was probably working when you received it.
The different serial numbers are suspicious though. Presumably the one on the sticker is the correct one. Would Samsung not be able to identify the phone by the SN and tell you what the original firmware is?
Sent from my GT-I9300 using Tapatalk 2

corrsea said:
Was it working with the original Rom?
From my reading of your posts you have not changed the modem or csc that it came with?
Perhaps if you tried a 4.0.4 Rom again you might have some luck given it was probably working when you received it.
The different serial numbers are suspicious though. Presumably the one on the sticker is the correct one. Would Samsung not be able to identify the phone by the SN and tell you what the original firmware is?
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
When I received the phone it was not working. Hence I installed stock rom. I also tried flashing different modems, but nothing helped.
I contacted Samsung service and they said they wouldn't be able to help me because I did not purchase the phone in the country where I live in, and also cannot give me any information about where the phone was originally from.

It possible that is an imei block. If the phone is sold with a subscription and the owner sell it to an other prson without paying anymore the taxes for the phone the operator is able to block your phone using the imei.
Sent from my GT-I9300 using xda app-developers app

Some shops won't buy your phone unless you provide them with proof you purchased it or paid your bill off.
Sent from my GT-I9300 using xda premium

manormachine said:
When I received the phone it was not working. Hence I installed stock rom. I also tried flashing different modems, but nothing helped.
I contacted Samsung service and they said they wouldn't be able to help me because I did not purchase the phone in the country where I live in, and also cannot give me any information about where the phone was originally from.
Click to expand...
Click to collapse
As bought origins unknown .
Non working may be faulty and not fixable .
May have been as said blocked as its a stolen phone .
If it is I9300 then i would be flashing stock ICS firmware with modem and CSC for the country/network you are trying to use the phone on .At least then after a successful flash their can only be two reasons for not working phone hardware or IMEI .
IMEI check
http://www.numberingplans.com/?page=analysis&sub=imeinr
jje

JJEgan said:
As bought origins unknown .
Non working may be faulty and not fixable .
May have been as said blocked as its a stolen phone .
If it is I9300 then i would be flashing stock ICS firmware with modem and CSC for the country/network you are trying to use the phone on .At least then after a successful flash their can only be two reasons for not working phone hardware or IMEI .
IMEI check
http://www.numberingplans.com/?page=analysis&sub=imeinr
jje
Click to expand...
Click to collapse
IMEI is ok. I also called my network provider to check if IMEI is blacklisted in my country, but say also say it's not blacklisted.
Someone told me (and I also read it on other forums) that this often happens after unlocks, which are actually not successfully finished.
I will meet him tomorrow and will post an update.
Thanks for the suggestions and help so far.

Ok last update:
Indeed the phone is unlocked and something went wrong with it. Apparently, it is a common thing that the IMEI changes during unlock and then has to be restored, which often causes that problem.
The guy who helped me got it fixed. Only problem is now that I cannot flash the modem file. So have to stick with roms which come without modem. Also it seems that some are incompatible with the 'old'modem
Right now I am using AOKP and everything is working.
Thanks again for all the help and suggestions!

Related

sim signal problem showing no service

My czn galaxy s2 is working perfectly has xwlpd 4.03 except he detects sim but shows no service for sim...
plzzz help me...
i will be very thankful to u.........
Hi!
Since you are new here, it might be the best time for you to read the forum rules just to get you informed.. http://forum.xda-developers.com/announcement.php?a=81 check it out!
1. try inserting your sim in another phone, if you find a signal in the other phone, then there might be something wrong with the s2..
if there is still no signal, then it is a network related problem and call your network operator
2. if you find a signal in the other phone and not in your s2, then you must flash a modem..
DEFINITION:
*Modem/Radio/Baseband is all the same thing and can be seen by going to Settings - About Phone - Baseband. It's basically a driver which receives and sends Mobile Network signals as well as handling switching between GPRS, 3G, HSDPA etc....... (but not WiFi connection, that and switchover between Mobile Network and WiFi is handled by the kernel). Reasoning as to why Modem has no influence on WiFi can be found in this post by Entropy - http://<b>http://forum.xda-developer...count=6556</b>
USAGE:
*There is no one "Best" modem for everybody. Unfortunately you actually have to try to find the modem which works perfectly for you on performance, strength and battery drain levels. The good thing is that from my lengthy 8 month experience with Galaxy S2, I'm happy to report that there are a few modems that seem to perform well geographically for most users. These modems are KE7, KH3, KI3, KI4, KL1, LPS, NEKF2, NELP2 & NELP3.
COMPATIBILITY:
*Modems do not need to be matched up with firmware like it's done with ROMs and Kernels. For example, a KI4 modem can be used with a KL1 ROM and the other way round. The only thing you need to pay attention to is what model your SGS2 is. 9100 and 9100 modems are compatible across both models. However, 9100 model and US variants are not cross compatible since the devices are designed to work on different bands.
INSTALLATION:
*I will add a flashing guide to post number 5 soon, hence why it says "Work in progress.....". For the moment I suggest asking Mr. Google to do a search for you. Bottom line is, for CWM packaged modems you need to be rooted and have a working CWM recovery (flash the CWM modem zip within recovery). For .TAR packages, all you need to do is flash it while your device is in Download Mode and connected to ODIN. The .TAR file should be selected in the PHONE field. Don't touch anything else.
GO HERE TO GET STARTED! http://forum.xda-developers.com/showthread.php?t=1131950
i hope this helps,
cheers!
my problem still exists but info provided by u is very usefull so thanks
n give me other solution if u can
sir i have a problem that i hav imei,baseband,csc intact of my s2 as i checked it by dialing *#1234#.......but sim is out of service in my cell...............i have 4.03 ICS xwlpd rom..............
plxxxxxxx help me
plzzzzzzzz reply me
Hi!
Well i suggest you go flash back to stock firmware and do a factory reset.
I hope this will resolve all your problems! cheers
Sent from my GT-I9300 using xda premium
saadiqbal52 said:
plzzzzzzzz reply me
Click to expand...
Click to collapse
You seriously gotta wait longer than 17 minutes before bumping your thread.
saadiqbal52 said:
sir i have a problem that i hav imei,baseband,csc intact of my s2 as i checked it by dialing *#1234#.......but sim is out of service in my cell...............i have 4.03 ICS xwlpd rom..............
plxxxxxxx help me
Click to expand...
Click to collapse
saywhatt said:
Hi!
Well i suggest you go flash back to stock firmware and do a factory reset.
I hope this will resolve all your problems! cheers
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
dont bother with factory reset i tried that already together with alot of other stuff
heres my post http://forum.xda-developers.com/showthread.php?p=32133301
it seems lately alot of people are facing this issue...
@ammar
I meant to say that 1st he should flash a stock firmware BEFORE he factory resets
Also, have you checked this thread for your IMEI loss?
http://forum.xda-developers.com/showthread.php?t=1264021
I hope this can help you guys cheers!
Sent from my GT-I9300 using xda premium
saywhatt said:
@ammar
I meant to say that 1st he should flash a stock firmware BEFORE he factory resets
Click to expand...
Click to collapse
i tried that too
saywhatt said:
Also, have you checked this thread for your IMEI loss?
http://forum.xda-developers.com/showthread.php?t=1264021
Click to expand...
Click to collapse
i havent lost my IMEI that is still fine.. i cant make calls but i can use the internet.
another question my phone is still under warranty so if i send it to samsung would theh be able to sort it even if my IMEI was messed?
ammar1514 said:
i tried that too
i havent lost my IMEI that is still fine.. i cant make calls but i can use the internet.
another question my phone is still under warranty so if i send it to samsung would theh be able to sort it even if my IMEI was messed?
Click to expand...
Click to collapse
Oh. I thought u lost ur IMEI (i read the thread u linked) so i gave u the link on how to retrieve it..
Yeah, u can send it back to the service center.. but u have to flash back to a stock firmware first
Sent from my GT-I9300 using xda premium

[Q] Stolen Phone - Trying to recover IMEI

Hi All,
I had my S2 stolen on Friday Morning, October the 5th, here in Lisbon, Portugal.
I now need my IMEI number in order to register the cancellation of the phone with the Police, but unfortunately, I don't have the number with me.
I have the latest backups from my phone, including a full Nandroid + EFS backup
My question here is: Where can I find my IMEI in the EFS tarball?
I have looked through nv_data.bin, but all I could find is my IMSI number in plaintext.
Is there any other way I can get my hands on my IMEI?
Thanks for any help.
Hey.Do you have "Samsung" account and stock rom ? If yes you can go to samsungdive.com and Seek your phone.
I think and IMEI then be
Do you have the original box that your S2 came in? The box usually has 2 stickers with the IMEI number on it.
_______________________________________
Sent from a GT-I9100 having a mind of its own
Call your carrier. They'll have your IMEI.
ares05 said:
Do you have the original box that your S2 came in?
Click to expand...
Click to collapse
Hi, the phone was a gift, 2nd hand, from a family member in South Africa. I have contacted them, but they no longer have the receipt.
MistahBungle said:
Call your carrier. They'll have your IMEI.
Click to expand...
Click to collapse
I have called them, but they told me that they only supply IMEI numbers for devices bought directly from them (The Carrier)
Paulius7 said:
Hey.Do you have "Samsung" account and stock rom ? If yes you can go to samsungdive.com and Seek your phone.
I think and IMEI then be
Click to expand...
Click to collapse
I do have the phone registered on samsungdive.com. I went there to check, but it only gives me options to find/wipe/unlock the phone.
Thanks for your quick replies, guys.
So far, I have tried mounting the .img file from EFS backups.... but no luck.
Sorry to bump this, but I just need to confirm my original question:
Is there a way to get your IMEI number from the EFS backup (I also have the full nandroid backup), in the case the phone is stolen?
Thanks for your help
Can you get SGS2 form friend if yes install EFS backup in it and maybe IMEI is back ? I think it i not sure really ?
http://forum.xda-developers.com/showthread.php?t=1791291
I can help you Just Send in my pm your EFS backup and i Try to restore it and maybe it works ? So i can say your IMEI ?
Any more Info on how to do this? I had this happen with an SGS3 but it is an unlocked international version. Can I blacklist the phone?
As per above, call your carrier. If you don't know your IMEI, they should (given the phone communicates it to their network constantly) & they should be able to block your phone being used.
highaltitude said:
Any more Info on how to do this? I had this happen with an SGS3 but it is an unlocked international version. Can I blacklist the phone?
Click to expand...
Click to collapse
Do not share IMEIs. Just an advice. There has been cases and mods are strict related to this from what ive been observing on other device thread.
Sent from my GT-I9100 using Tapatalk 2
Nobody's talking about doing anything dodgy. They're talking about having their phone/IMEI blocked so whomever has it can't use it.

No service/network after Root + Custom Rom Install - PLEASE HELP ME.

I have an S3 i9305 4g lte version, on orange network uk. I rooted the phone using CWM. Then installed the Panorama ROM, using the guide on here. And yes i have used the search function, followed pretty much every guide there is. Still no solution. Im beginning to think my phone will forever be caught up with this problem
on top of there being no service. The phone itself has started to randomly turn off, and also lags!
I regret rooting lol just wasn't meant to be.
Can anyone help me? Literally, I would be so grateful if someone can actually help me fix this problem. I basically just want my network service back, regardless of unrooting or not.
Thanks a million in advance!
alex
alexj90 said:
I have an S3 i9305 4g lte version, on orange network uk. I rooted the phone using CWM. Then installed the Panorama ROM, using the guide on here. And yes i have used the search function, followed pretty much every guide there is. Still no solution. Im beginning to think my phone will forever be caught up with this problem
on top of there being no service. The phone itself has started to randomly turn off, and also lags!
I regret rooting lol just wasn't meant to be.
Can anyone help me? Literally, I would be so grateful if someone can actually help me fix this problem. I basically just want my network service back, regardless of unrooting or not.
Thanks a million in advance!
alex
Click to expand...
Click to collapse
Don't let one unsuitable ROM tarnish your experience Try flashing a different modem.http://forum.xda-developers.com/showthread.php?t=1740061
Also, if you're unhappy with the ROM, flash another one. Plenty of good roms out there.
linx8 said:
Don't let one unsuitable ROM tarnish your experience Try flashing a different modem.http://forum.xda-developers.com/showthread.php?t=1740061
Also, if you're unhappy with the ROM, flash another one. Plenty of good roms out there.
Click to expand...
Click to collapse
cant find the orange network modem on there? for jb 4.1.2 ?
I'm no modem expert, but search based on your region http://forum.xda-developers.com/showthread.php?t=1356325
Try different ones to see which one works best for you. Also search those threads for your network/region to see what other people are using.
Does your IMEI match the one under the battery?
Do you have an EFS backup?
Also, this is a section for the i9300
Glebun said:
Does your IMEI match the one under the battery?
Do you have an EFS backup?
Also, this is a section for the i9300
Click to expand...
Click to collapse
i think the problem is with the fact i dont have an efs folder, and that there is no back up either. There is no baseband number on the status, and also no imei is showing.
What do i do?
alexj90 said:
i think the problem is with the fact i dont have an efs folder, and that there is no back up either. There is no baseband number on the status, and also no imei is showing.
What do i do?
Click to expand...
Click to collapse
One factory reset and test .
Two flash a stock rom via Odin .
Three paid for service repair .
READ THE BASICS .
http://forum.xda-developers.com/showthread.php?t=1927113
jje

[Q] no network after update!!!

So I believe I was on the 4.0.4 when I started. I rooted my phone after only having the phome for a week. I wanted to update my phone so I downloaded an app which would allow me to keep my root and update at the same time (blue android figure as the icon of the app) everything seemed to have worked then I noticed it said emergency calls only and my network was gone. Currently I am on 4.1.2 and my serial number and imei are still the same. I have tried everything, including flashing stock rom on to it ... resetting to factory settings.. EVERYTHING. And it is really bugging me because I only got this phone a week ago
It is a samsung galaxy s3... please can some one help me. I heard people in the other forums talking about modem or efs or something along them lines and I am wondering it might be something to do with that?
Restore your original firmware you saved including original modem and CSC .
Check your phone model is I9300 .
jje
JJEgan said:
Restore your original firmware you saved including original modem and CSC .
Check your phone model is I9300 .
jje
Click to expand...
Click to collapse
I have no back ups whatsoever. I only got this phone a week ago. My model is i9300. How do I go about doing this?
Also thank you for your quick reply. I am new to android and I dont get everything still
Mubaraakkk said:
I have no back ups whatsoever. I only got this phone a week ago. My model is i9300. How do I go about doing this?
Also thank you for your quick reply. I am new to android and I dont get everything still
Click to expand...
Click to collapse
Just find your original firmware details or ask a user with the same phone as you or just restore via
http://forum.xda-developers.com/showthread.php?t=1978840
or just guess at sammobile firmware based upon your location and network ..
jje
JJEgan said:
Just find your original firmware details or ask a user with the same phone as you or just restore via
http://forum.xda-developers.com/showthread.php?t=1978840
or just guess at sammobile firmware based upon your location and network ..
jje
Click to expand...
Click to collapse
Ive tried to flash to a stock firmware from sammobile.. I put it back its orignal firmware but still I was faced with the same problem.
Then I tried upgrading it with a stock firmware off sammobile again and still no service and its prompting me that I have no service.
I dont care about any files on my phone. I just want my signal back and I am willing to do anything to have solved.
Should contact Samsung? As I believe I still am under warranty
Many thanks
Should contact Samsung? As I believe I still am under warranty
I rooted my phone
Voids warranty see the restore to warranty guide .
Then i would return the phone to the vendor .
jje
JJEgan said:
Should contact Samsung? As I believe I still am under warranty
I rooted my phone
Voids warranty see the restore to warranty guide .
Then i would return the phone to the vendor .
jje
Click to expand...
Click to collapse
Is that where I have to do triangle away?
If yes ive already done that and my device status is normal. Is it safe to send back to samsung?
Mubaraakkk said:
Is that where I have to do triangle away?
If yes ive already done that and my device status is normal. Is it safe to send back to samsung?
Click to expand...
Click to collapse
Has someone got anymore suggestions?
bumping more than once every 24 hours is against the rules.

[Solved]IMEI has changed, No Network, No Phone Calls (Any Suggestions?)

My IMEI was 353************** and changed to 0499901********. So I am not able to make any phone calls right now.
I have no idea how it happened. I am flashing ROMS for 8 months. I have no EFS backup because i didn't know how much important it was [I AM REALLY STUPID ]
I know 049999**** is a test imei. In every forum there is a solution for SGS / SGSII. There are things for SGS3 but threads are very old like 5-6 months ago and they don't work...
I've tried installing softwares called NsPro or Samsung Tools. But I know they need some special stuffs and they are not free..
I've tried stock roms, modified Roms,kernels,modems after this happened.(Yesterday i was on 4.2.2 now 4.0.4)
So i gave up
Is there any suggestions? Any help way ? Because if I can't find any solution until tomorrow, I'll give the phone to technical service and i don't like it.
Last time I gave my phone to the service it took 25 days and they changed the motherboard with new IMEI (Nokia C7)
And the most important question : Can I update my phone if technical service fixes it? Android 4.2.2 original firmware or 4.3 , 5.0 in the future?
Sorry for bad English.I live in Turkey,Istanbul if there is anyone who can contact me.
Thanks!
berkeesmer said:
My IMEI was 353************** and changed to 0499901********. So I am not able to make any phone calls right now.
I have no idea how it happened. I am flashing ROMS for 8 months. I have no EFS backup because i didn't know how much important it was [I AM REALLY STUPID ]
I know 049999**** is a test imei. In every forum there is a solution for SGS / SGSII. There are things for SGS3 but threads are very old like 5-6 months ago and they don't work...
I've tried installing softwares called NsPro or Samsung Tools. But I know they need some special stuffs and they are not free..
I've tried stock roms, modified Roms,kernels,modems after this happened.(Yesterday i was on 4.2.2 now 4.0.4)
So i gave up
Is there any suggestions? Any help way ? Because if I can't find any solution until tomorrow, I'll give the phone to technical service and i don't like it.
Last time I gave my phone to the service it took 25 days and they changed the motherboard with new IMEI (Nokia C7)
And the most important question : Can I update my phone if technical service fixes it? Android 4.2.2 original firmware or 4.3 , 5.0 in the future?
Sorry for bad English.I live in Turkey,Istanbul if there is anyone who can contact me.
Thanks!
Click to expand...
Click to collapse
If you have no backup there is nothing you can do. Return to stock. If still an issue, needs sending for repair.
rootSU said:
If you have no backup there is nothing you can do. Return to stock. If still an issue, needs sending for repair.
Click to expand...
Click to collapse
This was the answer i was afraid of I am going stock again. I will take the warranty back and i will send it tomorrow
Please see new post re new firmware and IMEI in General section .
No idea if its true or not .
http://forum.xda-developers.com/showthread.php?t=2377731
jje
Get your phone's mother board replaced.
That's the only way out
Sent from my GT-I9300 using xda premium
JJEgan said:
Please see new post re new firmware and IMEI in General section .
No idea if its true or not .
http://forum.xda-developers.com/showthread.php?t=2377731
jje
Click to expand...
Click to collapse
I've flashed this rom yesterday! I hope it works! Thanks!
It is solved!
I've flashed it and it is solved! Thanks man!
The topic can be closed...:fingers-crossed::good::fingers-crossed:
berkeesmer said:
I've flashed it and it is solved! Thanks man!
The topic can be closed...:fingers-crossed::good::fingers-crossed:
Click to expand...
Click to collapse
Good your issue was resolved. It is always bettwe to keep a back up of efs folder. nv_data_bin would have corrupted which restored on another flash of ROM and you are lucky. Most of the time flashing an unsuitable kernel would lead to this problem.

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