A month or two ago I started experiencing problems while connecting my S2 to the PC or laptop using the data cable.
When I connect the cable to my S2 on the PC or laptop it comes up with the balloon messages in the system tray:
USB device not recognised.
Then a short while later it comes up with another balloon message:
This device can perform faster.
Sometimes while transferring data, it will disconnect and the file transfer fails.
Sometimes if the cable is moved slightly it will cause the device to disconnect from the PC.
And, of course, the file transfers are much slower than they should be and much slower than they used to be.
GT-I9100 Rooted.
I9100XXKKI3
Gingerbread 2.3.6 Stock (Frankenstein)
I haven't touched any ROM or flashed anything on this in like over 8 months so it's nothing to do on that front.
I removed micro SD card and tried reconnecting again, still the same problem.
I've tried different computers, still the same problem.
I've used different cables, still the same problems. Tried enabling and disabling USB debugging. Same problem still remains.
The USB cables and computer and laptop work fine with my S3.
All the correct drivers are installed for the S2.
I'm resigned to thinking it's a hardware issue as I've exhausted other options. Is there a simple fix or will this need sending back to Samsung?
I've had the phone over a year now but someone told me the warranty is two years?
All help appreciated guys. Thanks in advance.
Why don't you upgrade to ICS?
przemcio510 said:
Why don't you upgrade to ICS?
Click to expand...
Click to collapse
Probably because his USB port doesn't currently work properly.
@OP, this is often caused by a dirty or faulty USB port. You can try cleaning it, but you may need to replace it.
Try cleaning it out with a dry toothbrush first.
If that doesn't work, take the battery out, and try cleaning the port with a small q-tip with a small amount of isopropyl alcohol; let it dry for a while after that, then replace the battery.
If THAT doesn't work, you'll probably need to replace the part for the USB port.
If your warranty is still good, you could try to go that route, but you'll need to unroot your phone. Otherwise, I've heard it runs about $15 for the part, and you can replace it yourself. If you don't feel up to it, you can have a cell repair shop or Samsung service center do it for you, but it will probably be significantly more expensive than $15.
My opinion based on your description is the USB socket on the phone is wearing out/damaged. The USB socket is on a small circuit board separate from the main logic board. It's easy to replace and the part is cheap on EBay. Search for a disassembly/tear down video and judge whether you can do it yourself.
Sent from my GT-I9100P using Tapatalk 2
Thanks for the very quick responses guy. They were very thorough as well.
I will look into cleaning the port and if it still doesn't work I'll consider having it repaired. My soldering skills were excellent but I haven't done it for a few years, so may leave it in someone else's hands.
I haven't upgraded to ICS as I was very happy with my phone at the time. Also, a couple of friends who had upgraded to ICS on their S2 regretted it due to numerous problems, which put me off upgrading.
You can still use mobile odin and theres no soldering needed with the usb,it comes as a board with a ribbon cable.
Sent from my GT-I9100 using xda premium
theunderling said:
You can still use mobile odin and theres no soldering needed with the usb,it comes as a board with a ribbon cable.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I've had a look on the Samsung website here:
w ww.samsung.com/uk/support/warranty/warrantyInformation.do?page=POLICY.WARRANTY
It seems as though the warranty period on my phone is 24 months so I might just get it done via Samsung.
I'll contact them in the morning and see where I stand. If not, then the replacement USB board connected by a simple ribbon cable sounds like a doddle. I've seen a grade A condition part on ebay for about £8 delivered.
Thank you once again.
Communist99 said:
A month or two ago I started experiencing problems while connecting my S2 to the PC or laptop using the data cable.
When I connect the cable to my S2 on the PC or laptop it comes up with the balloon messages in the system tray:
USB device not recognised.
Then a short while later it comes up with another balloon message:
This device can perform faster.
Sometimes while transferring data, it will disconnect and the file transfer fails.
Sometimes if the cable is moved slightly it will cause the device to disconnect from the PC.
And, of course, the file transfers are much slower than they should be and much slower than they used to be.
GT-I9100 Rooted.
I9100XXKKI3
Gingerbread 2.3.6 Stock (Frankenstein)
I haven't touched any ROM or flashed anything on this in like over 8 months so it's nothing to do on that front.
I removed micro SD card and tried reconnecting again, still the same problem.
I've tried different computers, still the same problem.
I've used different cables, still the same problems. Tried enabling and disabling USB debugging. Same problem still remains.
The USB cables and computer and laptop work fine with my S3.
All the correct drivers are installed for the S2.
I'm resigned to thinking it's a hardware issue as I've exhausted other options. Is there a simple fix or will this need sending back to Samsung?
I've had the phone over a year now but someone told me the warranty is two years?
All help appreciated guys. Thanks in advance.
Click to expand...
Click to collapse
This is a Cable problem. The USB port of your device is wider now, that's why the cable doesn't fit well. Buy a micorUsb cable for blackberry, it's always very full and thick, then use it to connect your phone. The issue should be resolved.
I once had the same problem with my Nokia N8 and using a Samsung cable (which looks fuller and thicker) solved it.
Yeah warranty should be 2 years BUT youll have to unroot it first if your sending it to them.
They may also wipe your phone and stick on 4.0.4.
If you get the board yourself,check the number is going to be the same i.e the spare one I have here is GT-I9100 rev2.2.
Also other people have got a replacement board and the mic doesnt work(think the boards are sold as refurbished).
So its up to you which option you go for.
Sent from my GT-I9100 using xda premium
Related
I haven't seen any similar threads and I'm sorry if there is already an existing one.
My X10 USB port has suddenly gone wonky. At first the phone had no problems charging, but when trying to connect to the computer, the cable had to be held in a certain position or it would not connect. This later began to affect charging as the usb cable had to be held in a certain position to charge. Now even after wiggling around the USB cable and reinserting the battery, the phone will not charge.
Given that the USB port used to work while being held in a certain position, it seems that this is a hardware issue. After finding nothing here, I searched the interwebs and found that poorly soldered USB ports are actually a fairly common problem on the X10.
I was wondering if anyone else has experienced this problem or has any insights?
tinythetiger said:
I haven't seen any similar threads and I'm sorry if there is already an existing one.
My X10 USB port has suddenly gone wonky. At first the phone had no problems charging, but when trying to connect to the computer, the cable had to be held in a certain position or it would not connect. This later began to affect charging as the usb cable had to be held in a certain position to charge. Now even after wiggling around the USB cable and reinserting the battery, the phone will not charge.
Given that the USB port used to work while being held in a certain position, it seems that this is a hardware issue. After finding nothing here, I searched the interwebs and found that poorly soldered USB ports are actually a fairly common problem on the X10.
I was wondering if anyone else has experienced this problem or has any insights?
Click to expand...
Click to collapse
this happened to me too, are you using the usb that came with your phone? because when mine broke i bought a new cable and everything worked fine so try the cable on a different phone and see if it charges
Sent from my X10a using XDA App
I have tried 3 different USB cables, including the one that is included with the phone. Thanks for your input.
My last x10 went down the same way. I had to buy an external battery charger which was a royal pain. SE refused all knowledge of this defect.
tinythetiger said:
I have tried 3 different USB cables, including the one that is included with the phone. Thanks for your input.
Click to expand...
Click to collapse
whoa not cool how long have u had your device?? will se fix it?
Sent from my X10a using XDA App
The problem is most likely due the actual design of the phone, where the USB connector is not properly strain-relief. This causes the solder joints to break, and ripping off the solder pads after a while. You used to be able to charge your phone because the pads very only "lifted" but after a while they become completely broken. I'm currently still in the process of trying to figure out whether it would be possible to repair those connections by finding an alternate location to solder the connector pins.
I've had my x10 since April when it launched. Other than this it has been rock solid, but this is really disappointing considering how tank my old W810i was.
I also think that there is either a problem with the design or the manufacture of the phone because it's somewhat common, as it does appear that the soldering of the USB port is not very good.
Looking around the internet, it doesn't seem like SE acknowledges this problem, but luckily it's still under warranty with Rogers for a replacement. I still want to get this issue out on this forum though, because I think it should be something that people are aware of.
I had the same problem a while ago. Called Orange France and they replaced my phone without any comments. If your phone is still under warranty you should go to your provider.
Hey guys. I need help returning my x10 back to stock without a usb cable. I have an AT&T x10a, but unfortunately the other day one of the pins in my usb module (ground, I believe-pin 1) snapped off. I can't charge or connect my phone at all.
Is there any way of flashing the phone back to stock AT&T firmware using like a terminal emulator so I can send it back to AT&T? Btw - the phone is running Nordic 2.1 and it's rooted. Thanks for anyone who can help.
Sent from my X10a
I was looking through the forums for a method like this too but couldn't find one so far. Perhaps you could figure out what makes it look like it's on stock firmware:
i.e. change the boot screen, change the model to x10a, unroot and make it look as much as possible like stock.
Look at the "broken usb connector" thread
Sent from my X10i using XDA App
Hi everyone,
I had a Thunderbolt that wasn't connecting to my computer via the usb port. I was able to return it due to the 1 year manufacturer's warranty and got a new one. I got my new one and had it about a month now. It connected to my computer no problem when I first got it. I go to plug it into my computer today and now this one's not connecting either!
The only thing I can think of is maybe it's a shorted cable or a bad charger that's causing the the usb port to burn out. It still charges, but no data. I went through all the troubleshooting that I could, since I knew what to do from trying to fix my old one.
But does the phone know to turn off or down the charging if there's too much current or voltage from the charger?
i have similar problems. i am on my 3rd tblot. I just use airdroid or dropbox to transfer files.
Wowzers, so I'm guessing it's pretty easy for the usb port to break? I'm not worried about transferring files, I just want my phone to work as it should. Guess I'll call Verizon again...
Anybody else have this problem?
They're harder to break than the older mini usb, but they can still be broke. If you want to avoid it, look into inductive charging.
I think I'm in the same situation. I have tried 3 different PCs and 3 different cables and neither PC or cable even acknowledge that a connection was made. Still charges, though.
I've had it for about 9 months, do I just need to revert it to stock to get it replaced under warranty?
You're still covered under manufacturer's warranty for one year from date of purchase. You still need to call tech support and go through all the troubleshooting methods that they have though. Once you've tried everything and they conclude that the usb port is indeed broken, then you can make a claim. I'm still not sure if you have to revert back to stock to make a warranty claim, but I did so just to be certain. I would still re-root before you call tech support though.
Since it's a pain to revert back to stock without being able to connect to your computer, I bought an app called "HTC Thunderbolt Restore" from the market that re-rooted it and installed the stock rom for me with no hassles.
Hey all,
I thought my USB port was broken given that it didn't charge and I couldn't connect it to the PC.
So I bought a nice one and replaced it.... no dice. Still doesn't work. However, the odd thing is, I also bought a USB jig and that does work. Anyone got any clue what could be going on?
Cheers
Maybe the wrong USB board, there's a couple of different ones, best way to work it out is match up with the one already in the phone. Search for similar threads in Q&A over the past few mths; there's been detailed discussions (and pics from memory) of which board is which.
Check on this thread.....
http://forum.xda-developers.com/showthread.php?t=2335961
it might help.......
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
USB Connectivity Problem
mirey said:
Hey all,
I thought my USB port was broken given that it didn't charge and I couldn't connect it to the PC.
So I bought a nice one and replaced it.... no dice. Still doesn't work. However, the odd thing is, I also bought a USB jig and that does work. Anyone got any clue what could be going on?
Cheers
Click to expand...
Click to collapse
As you said that even after replacing the port.... it didnt work. And it worked out after you connected it to your new USB jig. This means that there might be a problem with the original USB wire which comes with phone when you Buy it. It might even be a problem with the Connectivity Board in the phone as it must have been damaged. I'm not really sure about this but it might even be a problem with software... Maybe you should have tried to atleast wipe the whole system... maybe then you would get to know more about the problem.
Cheers
heh, yeah, I did check that and ordered a 2.2, but they sent me a 2.3.
However, I stuck my old 2.2 one back in, and tried it with the jig, and the jig works :S
So no my USB doesn't work, but the USB jig does... that's really got me confused
EDIT: Yeah, I did think about software, so I tried to install a different ROM and then I got scared and thought I bricked the phone (it didn't like that wrong USB version was there I guess). I'll see how that goes.
I tried a different cable. The weird thing is it sort of slowly died, and I had to stick the cable in at a weird angle and stuff, so that's why I thought it was the USB port.
As I understand it, there are 5 (?) connectors in the socket. Each connector when paired with the common or ground contact (probably the shielding on the outside of the socket) will perform a different task (that's probably an over simplification of the sockets functionality.........but you get the idea)....eg/ data transfer in, data transfer out, charging, jig resetting, usb docking, usb otg.....that sort of thing.
When you get the situation you're in, it simply means that the relevant connector for the required task is damaged or worn out.....but that doesn't mean that ALL the connectors are affected.... ..that is why some functions work while others don't.......
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Hello, dunno if this is possible/normal but my SII got issue connecting to computer with usb. If i move it slightly, it'll disconnect/reconnect. Sometimes i have to handle the phone is some weird position or it won't connect at all. However for charging, it never has issues. How can i fix this?
There is problem with your USB cable. If you have problems while charging also, then it will be an issue of USB port of your phone.
But i tested with all cable i have, about 4..! The computer detect it but it will disconnect/reconnect as said, often.
And for ADB app such as APK Installer, it won't detect it even if comp did. This is strange, but that's how it is..!
goja said:
Hello, dunno if this is possible/normal but my SII got issue connecting to computer with usb. If i move it slightly, it'll disconnect/reconnect. Sometimes i have to handle the phone is some weird position or it won't connect at all. However for charging, it never has issues. How can i fix this?
Click to expand...
Click to collapse
If the cables are not the culprit, it is either the USB port on the phone or the phone itself. You may try cleaning the port, or it needs replacing. I experienced somewhat similar, what I did was do a data wipe and cache wipe on recovery, and that seems to fix the connecting/disconnecting problem.
No it's not software, i have recently reinstalled everything.. I looked at the internal usb port with a little flashlight and it looks fine, i don't get it.. I'm gentle with my devices!
Gs2 is prone to get its USB port faulty, doesn't matter how gentle you are. It can be replaced cheaply though by most of the mobile repair shops. If you want to do it yourself then check out Keith Ross' guide for USB board replacement.
May i ask.. GS2 and GS4 too..?
S2, S3 and S4 all use the same type of connector.......
The issue probably isn't as common on the S3 and S4 simply because those devices are newer and have had less chance for the port to wear out......
The connector (in my opinion) is pathetically fragile and totally unsuitable for repeated connection/disconnection...I think it's called manufacturer induced inbuilt obsolescence lol....
I have personally replaced the ports on two S2s and am having to consider the possibility of replacing the port on mine in the very near future.
Partial failure of the port is a lot more common than is realised......
My wife says I'm a phone geek....She's probably right
It's the micro USB phone connector. It's a design fault, we can thank Samsung for that. the DATA pins have "broken" from the mainboard and you have to resolder them, I did the same thing to make the data work.
Very tiny soldering.. Not everyone can do that, eh?
^this is true.......
Best to replace the entire board.....
http://forum.xda-developers.com/showthread.php?t=2335961
My wife says I'm a phone geek....She's probably right
Whenever i connect my phone with USB to PC (windows 10) , it first alert as connected and then again for disconnected and then again connect and disconnect again and again. SO i am not able to transfer any data as MTP/Mass storage mode doesn't work as PC finally doesn't recognize it .
It's not Software problem It's Hardware one. So all solution related to flashing new ROM /factory reset didn't worked.
Already replaced USB cable and tried on different PC with same results even with correct drivers installed.
So it's fault in USB port , so swapped with friend's Galaxy S2 USB Board completely and again same problem.
I tried when i dissembled it but then there was no GSM network and same usb problem. assembled it back , GSM connection came but again same USB problem.
Though it charges but doesn't connect and shows properly on device manager also. Also sometimes it does detect AC charger as USB , then i disconnect and connect again , then it shows normal AC charger connected.
What's the real problem as even replacement USB board also giving same problem ? Is it problem with motherboard ?
HELP , it's very irritating.
Probably not the motherboard....My guess is the wrong version of the usb board.....There are 4 different 'revisions' of this board for the international i9100.
My guess is you brought the wrong one.
See this thread for details......
http://forum.xda-developers.com/showthread.php?t=2335961
http://i.imgur.com/rVnFwJM.jpg
keithross39 said:
Probably not the motherboard....My guess is the wrong version of the usb board.....There are 4 different 'revisions' of this board for the international i9100.
My guess is you brought the wrong one.
See this thread for details......
http://forum.xda-developers.com/showthread.php?t=2335961
http://i.imgur.com/rVnFwJM.jpg
Click to expand...
Click to collapse
So are you sure it's just 100% USB problem not motherboard ? if yes then i can get it replaced by Local repair shop in less than INR.400 ($5.97) where he will make me sure it works well.
Sounds like a nice deal right ?
EDIT- I just checked the both my old board and the replacement board from my friend's S2 are same Rev no. 2.3 .
But still same issue though his phone might have USB problem.
Can you make sure it's just the USB board problem and motherboard has no role in it. ? so that i can just get the board replaced without any tension ?
My 'gut instinct' is still telling me that it's the usb connector........
IMO, this type of connector is pathetically fragile and simply cannot withstand repeated connection/disconnection over long periods of time. I have owned a number of devices that rely on a micro USB port, and on over 50% of them, either the port or the plug on the end of the supplied charger/connection lead has failed (and I treat my devices with care).
I have never heard of a motherboard causing these types of issues and I've been active on the S2 forums for nearly 4 years, so I've seen a *lot* of posts....having said that, it can't be entirely ruled out....The S2 is now 5 flagship devices out of date, and I guess that those devices that remain in service will start to exhibit new faults that only age can reveal.....
It's up to you if you want to replace the usb board, but bearing in mind the relatively inexpensive cost of the part (compared to the cost of the motherboard), it's as good a place to start diagnosing the issue as any....it's what I'd be doing if i were in your place......
http://i.imgur.com/rVnFwJM.jpg
keithross39 said:
My 'gut instinct' is still telling me that it's the usb connector........
IMO, this type of connector is pathetically fragile and simply cannot withstand repeated connection/disconnection over long periods of time. I have owned a number of devices that rely on a micro USB port, and on over 50% of them, either the port or the plug on the end of the supplied charger/connection lead has failed (and I treat my devices with care).
I have never heard of a motherboard causing these types of issues and I've been active on the S2 forums for nearly 4 years, so I've seen a *lot* of posts....having said that, it can't be entirely ruled out....The S2 is now 5 flagship devices out of date, and I guess that those devices that remain in service will start to exhibit new faults that only age can reveal.....
It's up to you if you want to replace the usb board, but bearing in mind the relatively inexpensive cost of the part (compared to the cost of the motherboard), it's as good a place to start diagnosing the issue as any....it's what I'd be doing if i were in your place......
http://i.imgur.com/rVnFwJM.jpg
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Click to collapse
Thanks , will get the USB board replaced and will let you know how that goes ..
actually i have the same issue
i replaced usb board two times and that changed nothing (one was a new replacement, second that i use now it's an used original board )
still can't use my i9100 with pc
most things i can manage without a pc but still... sometimes it would be easier