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hi guys
I am having some trouble accessing play store
the thing is when I try click on play store icon, play store will lunch and loads and then gives me this error that I need to sign into my google account
and I already have created a google account in my phone and I am using gmail ,google + and etc with it
so what do you guys recommend me to do to solve this problem?
Usual is to clear cache in settings for play store .
jje
I cleared the cache and app data in the application manager in settings but i still get the same error
Wipe your accounts and setup again
Sent from my GT-I9300 using xda premium
I take it is a pop up that gives you options to sign in or sign up? If so, sign in...
You might have not set up play store when setting up the phone and later just added gmail account. In that case you get that pop up since play store isn't configured yet... had that today on my old sgsl after a hard reset!
Hope that helps
Sent from my GT-I9300 using xda premium
Sign out your account then sign in itl fix it
Sent from my GT-I9300 using xda app-developers app
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
roostaamir said:
deleted my account and set it up again
didn't work
I will try the factory reset option later
thanks anyway
Click to expand...
Click to collapse
Same here. But my problem is because of the country i live in. Google has blocked it or sth. Where do u live, roostaamir? Can anyone suggest a way around this? I've tried opening market ap by changing proxies from other countries. Didnt work though. I'm still with old android market btw, not google play fyi.
Can anyone suggest a way around this?
Click to expand...
Click to collapse
What country do you live in exactly?
If it's been blocked by Google then usually because there are trade sanctions against that country (Iran, North korea, ...) so helping you bypass them would probably be illegal.
Any VPN proxy should do, however.
Had the same problem with market. Deleting and re-creating device password, cause I use two-step authentication, solved the problem completely.
Because of alot of accounts having crosspaths, you should delete all google accounts and re enter them.
Sent from my GT-I9300 using xda premium
I am having the same issue...
I've -
- deleted cache - failed
- restored settings - failed
- reinstalled official rom - failed
I tried my account on another device and worked fine.
So, did google lock/ban my device??? Are there such cases???
ive cleared cache, cleared data, removed my accounts and reinstalled them, uninstalled updates for play store and used an old version and finally a complete factory reset and nothing works. it still says authentication required. Its so frustrating. i want modern warfare 4 so bad.
I've just flashed the stock rom on my gs2 and now i can't update or install new apps. i was using litening rom before and for a week or so i couldn't managed to update some of my apps, so i flashed from sammobile and the phone's working. But when it comes to updates or installs from google account, they doesn't work.
I've tried all the advices i could find but none of them work including wipe, factory reset, clearing data and cache.
If someone knows what's the problem, please post. I'll be deeply grateful.
Just noticed that i can't do that only via wifi. so it's an isp problem or something else?
Google play
Hi.
Did you manage to fix your problem? I had similar problem. I could only download from the Google Play Store using wi-fi.
I managed to fix it after I deleted my APN proxy and port settings.
Then I could download from Google Play Store using my phone carrier's network. Strangely, I found that after I re-inputted the APN proxy and port settings, it still worked!
dplogik said:
I've just flashed the stock rom on my gs2 and now i can't update or install new apps. i was using litening rom before and for a week or so i couldn't managed to update some of my apps, so i flashed from sammobile and the phone's working. But when it comes to updates or installs from google account, they doesn't work.
I've tried all the advices i could find but none of them work including wipe, factory reset, clearing data and cache.
If someone knows what's the problem, please post. I'll be deeply grateful.
Just noticed that i can't do that only via wifi. so it's an isp problem or something else?
Click to expand...
Click to collapse
Same promlem cant downlload nothing from play store using wifi
SmXtrem said:
Same promlem cant downlload nothing from play store using wifi
Click to expand...
Click to collapse
try deleting ur google a/c, then reboot ur phone and connect to play store after configuring it with ur google a/c and see
Sun90 said:
try deleting ur google a/c, then reboot ur phone and connect to play store after configuring it with ur google a/c and see
Click to expand...
Click to collapse
I got the same problem...
After i've done a factory reset to my phone (btw, it's HTC Desire C)
I am unable to update/download new apps from the Play Store over WiFi.
Actually, i was able to install Dolphin Browser via the Site, but after i tried to install Go Backup the same way, i was unable to download it.
I switched to 3G/H and it's was ok, it started to download it without any problem...
This is strange, i have this problem 2 days now.
Also, i did a factory reset to my router in case it was blocking my phone or something, but thats not the issue as i was thinking.
Thats STRANGE!
Any ideas?
EDIT:
Seems like it downloads/updates whatever it wants
I have updates for:
GMail, YouTube, FB Messanger, Google+, Go SMS Pro, SoundHound and some other ones...
I managed to update almost everything exept the Google's and Top Developer Apps...
Now.. THATS STRAAANGE!
Downloading not done over Wi-Fi
Hi everyone..
I am using my first android phone Galaxy S II from past 10 months. Model no. is GT I9100.
Now one problem come up from yesterday that when i connect my phone to my Wi-fi at home, i can open internet, youtube and the google play store.
But when i try downloading something from the play store, it just shows be the downloading bar but does not download. Now if i do the same with my mobile internet, the app downloads perfectly well. However I am able to download anything on my laptop and my other Nokia mobile. Some of the persons suggested to clear data and cache of Google Play Store that I have done. Even I have also selected uninstall updates of Play store but the problem persists.
Can someone please help.
Thanks
Did u solve ur problem ?????????????
i have the same
Try change DNS to google's (8.8.8.8)
No Luck!!!
folfix said:
Try change DNS to google's (8.8.8.8)
Click to expand...
Click to collapse
I have this problem on my Sony neo L I thought it was the ROM and the WiFi modules that caused the problem and I tried GB,ICS and JB ROMS with no change in the problem then i tried the Google DNS as well still it dosent work!!!!
SOLVED!!!!!!!!
I was using connectify to share my wired internet connection with my other lap and my phone but then I changed the version of connectify which I was using and that's what caused the problem now I am using a different version and the problem is gone I can download apps from play store and use the other gapps.
Sent from my R800i using xda app-developers app
SOLVED!!!!
Go to mobile setting and delete your google (playstore) account.
Reboot
Open Play Store and Login with the same account
Update all ur apps!!
al13nas said:
SOLVED!!!!
Go to mobile setting and delete your google (playstore) account.
Reboot
Open Play Store and Login with the same account
Update all ur apps!!
Click to expand...
Click to collapse
nope still not working....
Remove google account..reboot
Clear cache of playstore
From app manager>Force close to google play store , google play services and google services framework
If there just some apps u can't updated..just unmount ext-sd card and update the app then mount it again
If u r use freedom app ..open the app again & make sure u r stop app
If nothing help maybe the problem in host file ...try install adblock and hide ad then restore the default
Try and give the results
Sent from my GT-I9100 using xda premium
4n00p said:
SOLVED!!!!!!!!
I was using connectify to share my wired internet connection with my other lap and my phone but then I changed the version of connectify which I was using and that's what caused the problem now I am using a different version and the problem is gone I can download apps from play store and use the other gapps.
Sent from my R800i using xda app-developers app
Click to expand...
Click to collapse
This worked for me I had same problem and i couldnt upload images or videos in apps like instagram facebook magito. but now it works fine
Not a single thing works .it worked before a day or two and i also installed nothing.. please help me.
Sent from my A15 using XDA Premium 4 mobile app
Nobody found a solution to this? =/
I'm having the same problem with a Galaxy Nexus... some apps download, other not. Problem only over Wi-Fi...
I'm having the same problem that just showed up yesterday. I have three Android devices that will not download or update an app from the Play Store on my wifi. If I use mobile data - everything works. I went to a public wifi and everything worked. Came back home and still can't download /update.
All other google services work with no issue. Checked router settings and nothing blocked. Restarted router and modem but still not working.
I was having the same problem, until yesterday... that it just started to work again on his own. =/
Maybe it is a problem from our ISP?
xergio24 said:
I was having the same problem, until yesterday... that it just started to work again on his own. =/
Maybe it is a problem from our ISP?
Click to expand...
Click to collapse
You must be right, because after two and a half days it's all working again for me. Kind of a pain since I tried troubleshooting so much.
Change DNS
I was suffering form this problem. I was not able to download the application via wifi. Downloading was working fine with mobile internet.
At last, I have changed my DNS to public Google DNS (via router) and its working ..
Google playstor is not working over wifi but its working with mobile network.....when i downloaded an app using mobile network it says app cannot download error 504......plz help me
huny said:
Google playstor is not working over wifi but its working with mobile network.....when i downloaded an app using mobile network it says app cannot download error 504......plz help me
Click to expand...
Click to collapse
Are you on stock ROM?
What is stock ROM ??? I have no idea about this
huny said:
What is stock ROM ??? I have no idea about this
Click to expand...
Click to collapse
Stock ROM is SONY's official ROM, anyway assuming that you haven't root or even unlock your bootloader, try fixing it via Sony Update Service (SUS) or PC Companion.
huny said:
Google playstor is not working over wifi but its working with mobile network.....when i downloaded an app using mobile network it says app cannot download error 504......plz help me
Click to expand...
Click to collapse
Do one thing, go to play store in settings - apps and clear data and cache.. Sign out from your Gmail in accounts and sync... Then open play store and sign in again.. That should do the trick
Sent from my LT26i using xda premium
Also, are you using your home wifi, or a school/uni/workplace wifi?
It might have a firewall blocking access to the play store...
Sent from my aokp_tenderloin using xda app
If everything fails, you can download Google playstore.apk XDA has it just use the search bar.
Harsh7689 said:
Do one thing, go to play store in settings - apps and clear data and cache.. Sign out from your Gmail in accounts and sync... Then open play store and sign in again.. That should do the trick
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
Now play store is not signing in my gmail account ....it says waitfor.few minutes after i give my user name and password ...other applicaions are working which means wifi is connected.
warface said:
Also, are you using your home wifi, or a school/uni/workplace wifi?
It might have a firewall blocking access to the play store...
Sent from my aokp_tenderloin using xda app
Click to expand...
Click to collapse
M using wifi at my home it was working fine yesterday ....
Gmail and gtalk is also not working ....,,, in browser i can.open gmail account but in phone gtalk app is not running .....it asks for new or exiating account id and then say it will take a few minutes after that it says couls not find server or device is not ....... Bla bla
huny said:
Gmail and gtalk is also not working ....,,, in browser i can.open gmail account but in phone gtalk app is not running .....it asks for new or exiating account id and then say it will take a few minutes after that it says couls not find server or device is not ....... Bla bla
Click to expand...
Click to collapse
Have you tried fixing via SUS or PC Companion? If repairing didn't work, try to make a new gmail account.
Dear all,
First post here. Have been reading this wonderful forum for quite a while.
Thumbs up for all you can find here.
Now I have a problem I cannot find a solution for.....
My play store is not working via wifi.
If I connect to 3G my downloads instantly continue and finish.
Then I switch back to wifi and the download just doesn't continue. No error, just no progress.
(Funny thing, sometimes is downloads only 4,25kb and then the progress bar keeps moving, but no more data downloaded.)
All my other Google apps work fine. GTalk, Gmail, Search. It all works without a problem.
It started when I installed UltimaRom (came from Stock).
Tried to solve:
- Changing DNS. Rebooting router/modem.
- Reboot phone. Clearing Google Play cache, and GP services, signing in and out.
- Re-install with another Google Play apk
- Changed Kernel from stock to Boefla
All without result.
Am I doing something really silly here?
Thanks for any suggestions.
Rob
PS: I am on S3 GT-I9300. With latest UltimaRom 12.0.1
Edit: I responded in this old thread since I have the same problem. This thread is not for S3 though. But also didn't want to make a duplicate thread....
@Androidrobbus - same here
Bt this is happening wid my bro's galaxy note
try download anything from google play store, return back to home quit from multitasking bar, and open back google play
Sherwinnn said:
try download anything from google play store, return back to home quit from multitasking bar, and open back google play
Click to expand...
Click to collapse
Thanks for your fast response, but it doesn't work.
No progress for any GP download over wifi.
Androidrobbus said:
Thanks for your fast response, but it doesn't work.
No progress for any GP download over wifi.
Click to expand...
Click to collapse
did you try removing account and then clearing cache, dalvik and then re adding the google account.....
@[email protected] said:
did you try removing account and then clearing cache, dalvik and then re adding the google account.....
Click to expand...
Click to collapse
I just did.
No luck....but I am getting very confused now!
Some apps update, some don't. That's very strange. Before none updated at all.
I think it might be an issue with Chinese internet providers blocking something.
I am in China and they don't like google here. So sometimes it stops after the first few kb.
And sometimes doesn't start at all.
But strange that it all works with 3G.
Will dig into it.....
Thanks for your suggestions!
Rob
Moved my personal question to here in the UltimaRom Q&A thread. (Since it started after installing UltimaRom and I'm on Samsung S3).
http://forum.xda-developers.com/showthread.php?p=41334490#post41334490
Try changing the primary dns: 8.8.8.8 and secondary: 4.4.4.4
I don't know what to do. At first my play store said no connection, so I signed out of my google account. After that, when I press the play store button it asks me to sign in, but when I do, it says "can't establish a reliable connection to the server."
My internet is fine, how do I fix this? I am lost.
Rooted? If so, have you tried to clean cache and reboot? That helped me once. If your not rooted try clearing app data thru settings. Then reboot.
Sent from my SCH-I605 using xda app-developers app
I am rooted. Unfortunately I already tried to clear my cache on all my Google apps to no avail.
This is what it looks like
ht *tp://i*mgur.co *m/Zfc0rHs.p *ng
Remove the stars to see
johnabc123 said:
This is what it looks like
ht *tp://i*mgur.co *m/Zfc0rHs.p *ng
Remove the stars to see
Click to expand...
Click to collapse
Why the F are you 'encrypting' your link?
It said I need more than ten posts to post a link. Sorry
johnabc123 said:
It said I need more than ten posts to post a link. Sorry
Click to expand...
Click to collapse
lol.. no problem. I was like, WTF? haha.
Have you had this problem with a specific ROM?
I'm running the stock touch wiz, if that's what you mean
Have you tried to change your network mode, then change it back. Also, turning airplane mode off/on?
I just tried turning airplane mode on them off again. And I tried connecting on both my home wifi and on 4g. No luck though.
I was looking around online and one site said that it could have to do with the time on my phone. When I look though the time is correct
johnabc123 said:
I just tried turning airplane mode on them off again. And I tried connecting on both my home wifi and on 4g. No luck though.
I was looking around online and one site said that it could have to do with the time on my phone. When I look though the time is correct
Click to expand...
Click to collapse
Have you tried to uninstall the Google apps and re install?
Sent from my SCH-I605 using xda app-developers app
I downloaded the Google play app again last night, but that didn't work. Should I do the same with all the Google apps, but un install them before downloading them again?
And I think Google play music still works for some reason. YouTube, Gmail and Google play are the ones that I'm having an issue with.
Edit:my play music still has all of my accounts stations
You might try removing your google account and re-adding it.
I am signed out of my account. When I go into settings and look at accounts, I am not signed into a Google account, and if I try to sign in I get the same screen I posted on the last page. I don't get how my play music is still signed in
Don't sign out, remove the account totally from settings.
I think it is completely removed. It prompts me to either add an existing account or a new one.
I made a video to show my problem. In the first part, I show clearing app data in the settings. Then I show what happens when I try to sign into google play or gmail. After that shows that youtube and chrome are signed in, and the same goes for google play music.
Afterwards I show how there is no google account signed in in the settings.
http://www.youtube.com/watch?v=_0sRHlwIDQY&feature=youtu.be
O well.. you got me. The only thing I would try next would be a factory reset.
How do I use titanium backup to restore my apps if I lose my root when I do a factory reset
I don't think you will loose root just by doing a factory reset. But, to make sure you can install a root keeper app like https://play.google.com/store/apps/...m9yZy5wcm9qZWN0dm9vZG9vLm90YXJvb3RrZWVwZXIiXQ.. to make sure.
I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.