[Q] USB port thinks phone is being unplugged repeatedly - Galaxy S II Q&A, Help & Troubleshooting

So, after having my GS1 for 5 months and it dying, Virgin Mobile gave me a 100% credit towards the GS2. I've had this now for almost a year. I've rooted, tweaked, tinkered and messed with this phone a lot. When I first rooted it, I neglected to make a backup to go back to stock should something happen. Sure enough....something happened.
Since this morning, my phone keeps beeping like I plugged in the charger, beeping again like I unplugged it and repeating again and again. That goes on for a while. If that's not bad enough, my phone can't be turned off. When I shut down, it reboots itself right away. Only way to keep it off is to take out my battery.
I want to send this back to get repaired/replaced, but I have a few issues. Number one, I don't have the stock firmware......I do gave a jig but unless I can get back to pure stock....they'll know.
issue two is I don't own a PC....I own a mac. I might have to dual boot windows on it because Heimdall is confusing as all hellb
First things ....... Where can I the stock files I need for a canadian edition, virgin mobile gt-i9100? Anyone?

You probably have a faulty battery. Do you know anyone with the same phone? You could try their battery. And check sammobile.com to see if your stock firmware is there
Have you tried USB connection?

This sounds like a faulty usb port. Did it ger a little wet, maybe a drop of water? That happened to me and had the same symptoms after I changed the usb port everything worked normally
Sent from my Slim(ICS) SGS2 using the microwave oven

Thanks for the replies guys.
I can probably get a battery, yes. I know quite a few people who have this phone so that'll be an easy thing to check. My problems is that it's not constant....it's intermittent. Lately it hasn't been doing it, but I still cannot turn my phone off. If instantly reboots itself. Very annoying haha
As per the USB port, no. It has never been wet. I take excellent care of my devices. 2-3 years down the road, people often mistake it for being a brand new model. I live on a waterfront city, but it's not that humid here. Very well could be a bad port though. I'll see if I can find the stock firmwares and send it in to Samsung.
- Chris

Related

Battery will not charge due to high/low temperature (not a battery defect)

Hey there,
I have my Vibrant for a good year now since it came out pretty much. Last week it just stopped charging out the blue. The battery is completely empty and shows a thermometer with a warning sign and stops charging seconds after its plugged in. So I assumed it might be a battery malfunction and I got my spare battery in as soon as I came home and tried charging - same problem. I think it is highly unlikely that both batteries fail at the same time. Therefore, I assume there is something wrong with the temp sensor in the phone. I saw a few people have a similar problem with the epic 4G, but the discussion got really side tracked by other issues. My phone is rooted, but I was running stock froyo, so that shouldn't be the problem or should it?
I just wanna know if anybody had the same problems and if there is a quick solution, I google and forum searched a while but as soon as you throw in the term battery it gets spammed with battery life discussions.I just checked my files I have on the phone, apparently I have the premium insurance - does that mean I just can go to the next Tmo store and get a replacement? Any feedback is greatly appreciated.
Phill
Well for your problem, i suggest you try a different rom and see if the problem persists... maybe its a bug
And as for insurance, you mail the phone in and pay a deductible, which should be like 135$ or so. They send you a refurb.. or if you say it wus lost, you dont have to mail in phone
Sent from a cell tower to the XDA server to you.
thanks for the quick reply. Is there a way to reflash without a battery?
I don't see it as a bad thing. If your phone gets too hot and keeps charging that's going to burn something inside. When my phone won't charge I know I have let it down. So it can cool down. But to fix your problem reboot the phone. You can keep charging it after it boots up
Sent from my SGH-T959 using Tapatalk
pro1st said:
thanks for the quick reply. Is there a way to reflash without a battery?
Click to expand...
Click to collapse
As long as your phone can run successfully for a couple minutes, i dont see why not
Sent from a cell tower to the XDA server to you.
Mine did something similar. I picked it up after putting it on the charger. It was hot and would not come on. I unplugged it and let it cool off for a while and it cleared up.
I got that message once...
Vibrant was in a car dock, with power.
It was *HOT* out and sun was hitting the back of the unit. (A/C on of course)
Google Navigation was running (display brightness max)
Google Listen was running
Bluetooth was passing music to a speakerphone
When I run the phone with that setup, the charger can't even keep up with the phone power needs. The battery level slowly drops. No question the phone is working hard.
This was a true heat issue... I removed the charger and turned off the display to let it cool off a bit. (I was almost home).
So the question again, is your phone hot or is it a false reading?
Robert
Hey,
I am sorry I didn't clarify the actual battery temp. It is normal - so its neither in the sun or in a too cold spot when I try charging it. The phone probably runs for one for a few seconds before turning off so there is no chance of the battery stats wipe. I think I will try to find an external charger and try to charge the batteries this way to have enough juice for flashing a new rom. Thanks for all the replies!
Does it charge the battery with the phone off? If not, I don't think a new ROM will help.
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
c0olcast said:
Hey there! Wondering if you got around to solving this. I've got a Vibrant doing the same exact thing. Battery being cool it sais that is overheating. Did changing the ROM solved it or not?
Click to expand...
Click to collapse
Sorry for resurrecting an old thread, but a resolution never seemed to be made here. Has anybody found a fix to this?
As of yesterday, my wife is having the same issue with my old Vibrant phone which she now uses. It's flashed with Bionix V 1.3.1 and Tigerblood overclock to 1.2ghz. This could be the issue, the Tiger Blood overclock, but I'm not sure. I'm out of the country for three weeks and currently she's left with a dud of a phone that keeps giving her the temperature warning in the triangle when plugged in while the phone is powered off followed by it stop charging. When she turns it on, she gets to the SD card check and then the phone completely freezes. Once in a while it's able to stay on for a minute or so before freezing, but more often than not the phone does not fully turn on and just goes frozen after a few seconds, sometimes at the Tigerblood logon screen before making it to the desktop. Me being 4000 miles away doesn't make it easier to help her but I've recommended she leave the phone unplugged, battery out for the night to see what happens. I also told her to take off her silicon case thinking maybe that has something to do with the overheating. Well after 7 hours of her letting it sit to cool off like that, with the case off, she plugged it back in and is having the same issues as yesterday. Absolutely no progress made. One of her colleagues said she should try leaving the phone in rice confused:) so she's giving that a go and another guy in a phone shop who she went to for advice after work said that the motherboard might need replacing. I'm convinced all it needs is to have the Tigerblood removed or reflash a rom onto it but there's really no knowing unless I have it in my hand.
Is there any quick fix to this problem without having to do all that? Surely there must be a way to charge the phone without it heating up and freezing up. She's tried plugging it into different rooms, on her laptop, etc, none seem to get rid of the temperature problem. I've had the phone since August 2010 and never had any issues with it. I also never once saw that temperature error message so was taken aback when she showed me it over skype. I just upgraded to the S3 and gave her the phone 2 weeks ago, but surely it shouldn't just die out just like that? Thought the Vibrants were made tougher than that?
Any help would be greatly appreciated. Much thanks in advance
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Update- Phone doesn't even turn on anymore, no signs of life
danny_extremex said:
Its most probably a kernel issue or a bug in the rom; so the only way to find out is to flash another kernel/rom..
P.s Vibrants are rock solid
Sent from my SGH-T959 using xda app-developers app
Click to expand...
Click to collapse
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
polosprt009 said:
Will be looking into reflashing another kernel/rom when I get home in a few weeks time, but it must be noted that the phone has been showing no signs of life for the last few days now. After letting it sit out for 7 hours on the first night, battery out and everything, she went to plug it in the following morning and this time absolutely no notification came up. Not even a lighting up of the phone or anything. No signs of life at all. Every time she hit the power button nothing occurred. The phone still heats up and after a few minutes while plugged in and gets very hot to the touch again but no matter how many times she attempts to turn it on, nothing happens.. She's tried plugging it into her computer via usb, into electric sockets in other rooms, even in the bathroom in one of the 115 volt electric shaver outlets in the bathroom (we live in the UK currently), and none of these ideas worked. Still no signs of life. It has been this way for three days now and is frustrating as I can offer no advice to her to get the phone to turn on anymore.
What on earth can be the problem? Has this happened to anyone before? And is there a fix to this or can we consider the phone to be a paperweight at this point?
Click to expand...
Click to collapse
Some kernels require a certain amount of power to fully boot the phone up and will not charge until it has 5% battery or so. I personally think her battery may be unable to hold a charge or like I said before it doesn't have enough juice to boot the phone because of the kernel. There is a way to charge the battery with the phone off. You can use ANY kind of usb cord, I used an old printer usb cable when I had to do this. All you do is cut off the side that is not usb and strip the positive and negative wires(red and black), then place the stripped wires on the positive and negative connectors on the back of the phone and insert the battery (make sure it's a snug fit). Plug the usb end into your pc and charge the battery that way, DO NOT let charge for over 2 minutes at a time. Wait five minutes and do it again if you have to. If she gets it to boot up, I would definitely flash a new kernel first to see if thats how the problem originated.
Sent from my SGH-T959 using xda premium

Just got my S2, but it won't turn on! :(

So I had bought this phone off ebay and when I got it today I tried to turn it on, but nothing happened.
I then plugged the phone in and tried powering it on and still nothing. I tried charging the battery and left it alone for an hour and afterwards the result is the same. Basically when I plug in the phone to the charger, the phone's screen will flash a battery icon as if its going to charge for a split second and then go blank. And then it will flash the battery icon again and then go blank again and it will go on like this for a couple of minutes until the screen finally stays blank.
So as I said even though I leave the phone to charge for a while, it still won't turn on and the only result seems to be that the phone gets warm near the camera. Also I tried to see if download mode works and pressed both volume buttons and I get a brief flash of some words. After doing it for several times I saw it said 'Low battery, cannot download' all in red.
I searched the forum and tried leaving the battery out for a while and also putting it in the fridge to see if anything would happen but nothing. So can anyone help? Is it just the battery?
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
yeah that does sound like it could be the battery boot loop, take some photos of the battery to see if it is the oem... if it is the oem try a stand alone chager
dandrumheller said:
Could be the battery - if you are on good terms with a local ATT store, try going there and asking if you can borrow a battery from their demo device to see if yours will power up. That's the best cheap way I can think of to rule that out.
Other possibility is a bad USB port. My first device developed a failure at about 2 months - I'm actually on day 5 with my warranty replacement. There is another member here, Moustro I think, who also may have a bad USB port. He and I were wondering if perhaps there was a bad batch out there. I'm not sure what ATT's warranty policy is for items re-sold on eBay, but might be worth checking out...
Click to expand...
Click to collapse
I live in Canada don't think I'd get much help from AT&T probably.
Also the battery is the original one and not a replacement. I left it unplugged for a few hours and just now plugged it back in and its the same battery icon flashing for a couple of minutes and then blank screen. No charging whatsoever. I tried different outlets and different USB ports on my notebook and its all the same.
I also have an Infuse and charging for that every by every method is just fine so its my SII that's messed up.
If it's any condolence to you, I just bought a brand new GS2 from the ATT store today. The battery was semi-charged when I got it, and when it ran out, I plugged it in and got the same thing you did. Battery is flashing, cannot power it on, even plugged in. I also got the red "Low battery, cannot download".
I spent the better part of 4 hours reloading my apps and email addys, and everything else to get my phone up and running, and now this.
I am going back to the ATT store tomorrow and requesting a different brand new one.
This is my 2nd GS2, because I destroyed my first one in an accident.
Just as dandrumheller was saying. I had simimiar issues where the phone battery would blink on and off even if the charger was plugged in or not while the phone was powered off. The only way I could get my phone to boot to prepare it for warranty exchange was to flash a rom through Odin. But if you can't get it into download mode this wouldn't work.
My suggestion would be to use a different battery. That would let you know if its a hardware issue or bad battery.
hmm...
I was able to to get it to power on last night with what little battery was left. I then plugged it into the USB of my Mac, rather than the charging wart. When I awoke this AM, I have a fully charged battery, and a working phone. I will let the battery run out again completely today and see what happens.
That's great news! I hope it continues to work for you
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
I'm not sure relieved is the right word.
Apprehensive might be better.
We all know AT&T isn't in the best graces with most.
They must be the ***** of Comcast.
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Call samsung and see if they will honor the warranty? Don't know their rules, but in another thread someone suggested that sale of the phone does not void the warranty.
Max Sterling said:
Anybody got anymore suggestions?? Can't get it to work no matter what I try.
Click to expand...
Click to collapse
Max,
Were you able to find a fix for your problem? i bought a SGII from ebay and is presenting the same issue
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
33t said:
For what its worth I am able to enter download with NO battery. In fact I ONLY do it without a battery. I just hold both volume buttons and plug in the USB to my computer while not pressing anything else. Without battery.
Thought the OP said he couldn't enter download.... so if that doesn't throw it in download it's more than just battery.
Sent from my SGH-I777 running MIUI with Siyah
Click to expand...
Click to collapse
Guys,
I tried this and it worked...
At a last resort, i put the battery on nexus to see if it will charge and DAMN !! it did,, so the battery was not the issue...so i grab a swab with little alcohol then clean the terminals on the battery and the spring connectors on the phone... and voila !!! started charging and keeps working perfectly.
It worked for me, hopefully it will work for you guys.
Glad you were able to isolate the problem.
Sent from my SGH-I777 running MIUI with Siyah
Same problem
Flashing on for a sec then flashing off, buttons flashed too. Phone got hot around the battery. Couldn't have described the problem better
Took some alcohol, cleaned the contacts for the USB connector, cleaned the battery contacts, and booyah, got the charging symbol again! Problem was, I didn't use the phone for a month, it rode around in the front pocket of my laptop bag, and apparently got the contacts dirty. A little toothpick and q-tip fun later, and my phone started charging again. Thanks -
TOA Duck said:
I would not let it completely run out. Our batteries don't like that. Don't go below 25 percent. I'm glad you got it working. I know you're relieved.
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
I had the same problem as op. My last resort was to cut the micro usb end of a spare cable and connected it to the (+) and (-) on the phone itself. since the phone booted up, i knew it was the battery. Next, i did the same thing but (+) and (-) on the battery itself while connected to a computer. i held it in place for about 10 seconds. put the battery back in the phone and it started charging again. im sure it wasnt the safeat thing to do, but it worked. Maybe the dead battery needed some kind of jump.
btw. The wires you would be using are the the black and red. and i got this idea from
modmy mobile.com/forums/8-guides-downloads-forum-suggestions/64614-how-flash-phone-battery-low-cannot-program.html
(remove spaces between modmy and mobile)
xamadeix said:
Really? I've had mostly HTC phones and we could run them down pretty low.. I've been running mine down past 10 and it's been fine.. stock battery.
Click to expand...
Click to collapse
I believe these are different types of batteries. Not Lithium, but something else. I bought some spare batteries from eBay and the batteries had the same instructions... That it is not good to let them die completely, and charge then preferably when they still have 1/3 charge left.
Sent from my SGH-I777 using xda premium

What's wrong with my phone?

It all started yesterday morning. My had been acting very strange all day long. It would randomly lose reception all day long and when I say randomly I mean I would be sitting down in the same place for 45 min and it would just lose reception and I would have to reboot to get it back. Once I got home, I was having a very serious talk on the phone and then all of a sudden the reception died. It pissed me off of course, but I knew all I had to do was re-boot. I rebooted my phone, but it would not start...I decided I would take out the battery, and wait a few moments. I put the battery back in, and it put the little buffering icon on the screen and then turned off. I thought my phone might of been bricked or something, but I wasn't quite ready to accept that so I powered down, plugged in my charger and tried to start it and like magic it turned on. Sadly, that is not the end of my problem. The slightest bump, makes my phone turn off, and every time I turn off my phone, I have to use my charger to get it to power on and my phone is having difficulties reading my SIM card. Software issue? What should I do? I am running an outdated version of Simply Honey on GB. I'm pretty knowledgeable when it comes to androids and what not so if you tell me what to do then I can do it. Thanks for you time.
P.S. Skip to the last few sentences if you wanna skip the whole story and get to what's wrong with my phone.
Odin back to stock and run it for a day to see if the same thing happens with stock
I just tried going into download mode, but it won't turn on now. I think I'm officially screwed -.-
So my phone is now turned on, but after around 5min-15min it decides to reboot. -.-...like it did right now out of nowhere.
Dragonkai said:
So my phone is now turned on, but after around 5min-15min it decides to reboot. -.-...like it did right now out of nowhere.
Click to expand...
Click to collapse
Sounds like you have a hardware problem not software related. Did you drop your phone or wet it perhaps? If so well yeah you are screwed and you cannot do anything about that other than replacing the defected part(s). If it is a software problem a quick flash through odin to 2.1 would definitely fix your problems. Otherwise you might be screwed as i had a phone with similar symptoms. It would just reboot on its own after 5mins of use.
I took off the back case and took out the SIM card, battery, and SD card and my SIM was a bit wet along with my battery. :/ I haven't been near water recently but I did leave my phone in the kitchen, so maybe one of the engineers got it wet :/. Good news is, my dad had this exact same phone and is no longer using it so he's gonna FedEx it to me. Bad news is, he tried to get all computer genius with it and bricked it haha. I should be able to get the phone into working condition again though with minimal to no problems. Thanks so much for everyone's time.

[Q] All of a sudden i9300 won't start or charge. What to try?

I have no idea what happened all of a sudden, but my i9300 won't start or charge. I've tried it with a couple of charging cables, plugged in both to a power outlet then to my laptop, but nothing. The charging light won't come on. The screen is off, and I'm pretty sure the phone is off too. No idea what happened.
Everything was working fine until yesterday when I noticed that the phone wouldn't come out of 'sleep' mode when pressing any of the buttons, which was unusual. The screen remained off. So I pulled out the battery and put it back in, and all of a sudden it rebooted ok. Then I go to bed and pull it out of the charger this morning to find it isn't working. The phone is off, it won't turn on, and the charging light won't come on.
I have about a month left in the 1-year warranty, but I flashed a custom ROM onto it (Resurrection Remix) so that voids the warranty. If I can't turn the phone on then I can't 'unflash' the device, which leaves me in a problem. But maybe if I can't turn it on, then neither can the support people, so they won't be able to detect it has been flashed?
Fortunately I have a nandroid backup and the internal SD card backup from about a week ago, but still, it would be a shame to lose a week's worth of data and such an expensive device when I've treated it so carefully and haven't even had it for a year. A week ago I flashed another ROM onto it then restored from my nandroid backup. I'm not sure if I did anything at that point to brick the phone, but I doubt it, because I've done the process several times before with no incident (so I think I know what I'm doing), and the phone worked fine for several days after.
Anything I can try to determine whether the phone is really dead? I was thinking maybe try another battery, but if the phone is plugged in that should get around a problem of a faulty battery anyway right? Has this happened to anyone else? What can I try?
iamthemandroid said:
I have no idea what happened all of a sudden, but my i9300 won't start or charge. I've tried it with a couple of charging cables, plugged in both to a power outlet then to my laptop, but nothing. The charging light won't come on. The screen is off, and I'm pretty sure the phone is off too. No idea what happened.
Everything was working fine until yesterday when I noticed that the phone wouldn't come out of 'sleep' mode when pressing any of the buttons, which was unusual. The screen remained off. So I pulled out the battery and put it back in, and all of a sudden it rebooted ok. Then I go to bed and pull it out of the charger this morning to find it isn't working. The phone is off, it won't turn on, and the charging light won't come on.
I have about a month left in the 1-year warranty, but I flashed a custom ROM onto it (Resurrection Remix) so that voids the warranty. If I can't turn the phone on then I can't 'unflash' the device, which leaves me in a problem. But maybe if I can't turn it on, then neither can the support people, so they won't be able to detect it has been flashed?
Fortunately I have a nandroid backup and the internal SD card backup from about a week ago, but still, it would be a shame to lose a week's worth of data and such an expensive device when I've treated it so carefully and haven't even had it for a year. A week ago I flashed another ROM onto it then restored from my nandroid backup. I'm not sure if I did anything at that point to brick the phone, but I doubt it, because I've done the process several times before with no incident (so I think I know what I'm doing), and the phone worked fine for several days after.
Anything I can try to determine whether the phone is really dead? I was thinking maybe try another battery, but if the phone is plugged in that should get around a problem of a faulty battery anyway right? Has this happened to anyone else? What can I try?
Click to expand...
Click to collapse
Also, I can't enter seem to enter Download mode or Recovery mode or anything else. The phone is completely off.
I am now reading about this 'Sudden Death Issue' with this phone, and people who are saying they sent it to Samsung and got a quick repair. I'm in Europe and got the phone through Vodafone, do I just take it in to the Vodafone shop?
Sounds like SDS to me. If you've pulled the battery out and no change, then 98% that's what it is.
Yes if it is carrier supplied, always go there first. Directly to Samsung is a last resort.
rootSU said:
Sounds like SDS to me. If you've pulled the battery out and no change, then 98% that's what it is.
Yes if it is carrier supplied, always go there first. Directly to Samsung is a last resort.
Click to expand...
Click to collapse
Should I come clean and tell Vodafone and/or Samsung that I am using a custom ROM? I know I've read the posts here that say Samsung is still replacing phones that have been rooted, no questions asked, but sometimes front-line employees at the carrier's retail stores are trained to do whatever they can to send you away so they don't have to incur any expense.
iamthemandroid said:
Should I come clean and tell Vodafone and/or Samsung that I am using a custom ROM? I know I've read the posts here that say Samsung is still replacing phones that have been rooted, no questions asked, but sometimes front-line employees at the carrier's retail stores are trained to do whatever they can to send you away so they don't have to incur any expense.
Click to expand...
Click to collapse
They can't tell if it's rooted or not, unless it boots so there's no way they can know.
I wouldn't mention it unless they ask, but I can't condone lying.
They often reject warranty repairs when rooted.
Warranty is 12 months from the vendor Plus Samsung give a 24 month limited warranty .
jje

[Q] Note 2 dead, nothing, won't turn on

Verizon
Haven't taken an update since the last kitkat one.
(No root)
Had been running crappy for about 2 months.....last thing I installed was Viber. I un installed it weeks ago.
No change though.
I've also experienced the thing smoking through battery.
Bought 2 batteries with an external charger. Think it was mostly the original battery was bad....
Still....Isn't/wasn't charging over night with the stock charger/mini usb...have been rotating the 2 batteries I bought, charged externally. But they don't last a whole day.
I'm 50 years old. I don't game or watch videos all day. Just text phone and some surfing/Facebook occasionally listen to music/I heart radio.
So, I've been putting off the inevitable hard reset, by running it in safe mode for the last few weeks.
Slightly better battery life, but, pretty useless in that mode.
Also, the wifi and blue tooth turn off on their own. Never leaving the house/range.
It wouldn't turn back on.
I don't have any of that stuff set up, to ever shut it off.
The only thing that fixes it is the 3 or 4 hits on my knee. I found that here somewhere. Honest. It worked. (Why would something that's Solid State respond to being struck?)
Up to this point the phone was never dropped on anything harder than carpet a couple times, wearing a protective case
.
So, I was going to download helium to back it up........so I rebooted it. To get it out of safe mode, for the trip to the play store.
It WAS working. ...had just used the phone. Was on wifi, reading about helium.
That was it......She's dead Jim.......
It has never made so much as a red light for the charger being plugged in. Nothing.
I didn't download anything. Haven't messed with trying to get the lollipop OS...
So........
Removed battery, sd card, sim card., charger port clean as a whistle, used with w/out different chargers, (the one from my samsung tab 10) held power 30 seconds, let off for 2, push again. (Some secret trick I found reading? ).... , held every button for minutes with battery out. ?..
Battery tested with multimeter. It's charged. Both of them are. Have tried both.
Not so much as a blink/flash/vibrate. ..
So from my extensive reading here, it might be my charging board? Something about a cap being bad?
Plugged into the computer I don't get anything. No charge, no acknowledgement it's plugged in by the computer (Win7, , get the sound and an installing driver/what do you want to do Window. Nothing).
I've got Kies installed. Been a long time since I used it though. But again, the computer doesn't recognize it's plugged in.
I only posted my experience because I have not found any others with ALL of these symptoms.
Sorry if anyone thinks it's a repeat.
I've been on here reading for 2 days now.
Pulling my hair out. Would like to salvage this thing. Don't want to get stuck in another contract.
So, , obviously,I'd like to get it running so I can at least back it up, and do a reset. And hopefully get it back to normal.
Also, is there a fix for this wifi/bluetooth thing, or am I going to go around pounding it on my knee every day? Pretty annoying.
Thanks in advance for your thoughts. (Sources for parts)
Chris
Wow. ?.
Nothing?
Did I leave some bit of info out?
I can't tell you what build or version anything is on the phone because it is dead.
McGyver9 said:
Verizon
Haven't taken an update since the last kitkat one.
(No root)
Had been running crappy for about 2 months.....last thing I installed was Viber. I un installed it weeks ago.
No change though.
I've also experienced the thing smoking through battery.
Bought 2 batteries with an external charger. Think it was mostly the original battery was bad....
Still....Isn't/wasn't charging over night with the stock charger/mini usb...have been rotating the 2 batteries I bought, charged externally. But they don't last a whole day.
I'm 50 years old. I don't game or watch videos all day. Just text phone and some surfing/Facebook occasionally listen to music/I heart radio.
So, I've been putting off the inevitable hard reset, by running it in safe mode for the last few weeks.
Slightly better battery life, but, pretty useless in that mode.
Also, the wifi and blue tooth turn off on their own. Never leaving the house/range.
It wouldn't turn back on.
I don't have any of that stuff set up, to ever shut it off.
The only thing that fixes it is the 3 or 4 hits on my knee. I found that here somewhere. Honest. It worked. (Why would something that's Solid State respond to being struck?)
Up to this point the phone was never dropped on anything harder than carpet a couple times, wearing a protective case
.
So, I was going to download helium to back it up........so I rebooted it. To get it out of safe mode, for the trip to the play store.
It WAS working. ...had just used the phone. Was on wifi, reading about helium.
That was it......She's dead Jim.......
It has never made so much as a red light for the charger being plugged in. Nothing.
I didn't download anything. Haven't messed with trying to get the lollipop OS...
So........
Removed battery, sd card, sim card., charger port clean as a whistle, used with w/out different chargers, (the one from my samsung tab 10) held power 30 seconds, let off for 2, push again. (Some secret trick I found reading? ).... , held every button for minutes with battery out. ?..
Battery tested with multimeter. It's charged. Both of them are. Have tried both.
Not so much as a blink/flash/vibrate. ..
So from my extensive reading here, it might be my charging board? Something about a cap being bad?
Plugged into the computer I don't get anything. No charge, no acknowledgement it's plugged in by the computer (Win7, , get the sound and an installing driver/what do you want to do Window. Nothing).
I've got Kies installed. Been a long time since I used it though. But again, the computer doesn't recognize it's plugged in.
I only posted my experience because I have not found any others with ALL of these symptoms.
Sorry if anyone thinks it's a repeat.
I've been on here reading for 2 days now.
Pulling my hair out. Would like to salvage this thing. Don't want to get stuck in another contract.
So, , obviously,I'd like to get it running so I can at least back it up, and do a reset. And hopefully get it back to normal.
Also, is there a fix for this wifi/bluetooth thing, or am I going to go around pounding it on my knee every day? Pretty annoying.
Thanks in advance for your thoughts. (Sources for parts)
Chris
Click to expand...
Click to collapse
Still nothing?
I got a new phone but would still like to fix this one for a backup.
Please?
Note 2 completely dead.
McGyver9 said:
Wow. ?.
Nothing?
Did I leave some bit of info out?
I can't tell you what build or version anything is on the phone because it is dead.
Click to expand...
Click to collapse
my note 2 did the same yesterday.i was outside talking to my daughter,put the phone on the wooden porch rail.call came in,answered,put phone back.i am very careful with my phone.did not bang or drop itit was cold outside..i bring it upstairs and go return the call,and the phone is black.totally dead.i tried everything.changing the battery with one i know was charged,did all the button combinations,etc.most threads and videos,and i went through many,have fixes for phones that at least have an led light.this one is dead as is nothing alive at all.i tried to hook it to the laptop but its so dead,its not recognized.i am besides myself.its out of warranty and i am flat broke.if anyone has figured out a fix,please email me [email protected]
p.s-i warmed it up on the heater and now i am going to wrap it in foil because i dont know what else to do.this phone is my business and i am done without it.if i could at least save photos and contacts,call logs.this really sucks

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