Hair line crack - Galaxy S III Q&A, Help & Troubleshooting

Hi
My partners phone just took a tumble and has developed a hairline crack across the screen from the front speaker diagonally across the top right corner. The screen still works perfectly so there doesnt seem to be any damage to the lower layers, just the glass. It had a cheap cover on and it has still been damaged.
Now my question is, will this phone survive 2 years of use? We can either try to claim on the insurance as lost / damaged or get a decent case and a screen protector which hopefully would hold the phone together. What do you guys think?

farkkraf said:
Hi
My partners phone just took a tumble and has developed a hairline crack across the screen from the front speaker diagonally across the top right corner. The screen still works perfectly so there doesnt seem to be any damage to the lower layers, just the glass. It had a cheap cover on and it has still been damaged.
Now my question is, will this phone survive 2 years of use? We can either try to claim on the insurance as lost / damaged or get a decent case and a screen protector which hopefully would hold the phone together. What do you guys think?
Click to expand...
Click to collapse
if you drop it its not going to last .
Damaged insurance claim is worth checking on the excess and a self fix screen cost as posted on XDA .
jje

Related

[WARNING]Broken screens

Okay so I am sharing my experience for everyone. I had recently broken my screen, and I needed to replace the screen. I bought a screen digitizer off of eBay, and....Destroyed the phone sub frame. The reason I am posting is because I am warning all of you, you need to buy a full display assembly online. This includes the whole new display( glass and LCD) wires and bits, and a full subframe. Unless you are superior to an Asian 12 year old working in the factory that made your phone (hint hint, wink wink, you're not) than you need to buy a full assembly, or end up like me an destroy your phone.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
+1.
Unfortunately, I saw this post after doing damage to my phone. The plastic housing that the digitizer /lcd sits in is verrrryyy easy to damage around the edges when you try to separate the screen. Heating it with the heat gun to get the separation actually makes it even more fragile and prone to damage. Thankfully I was able to return digitizer/lcd and get full setup from here :
http://www.etradesupply.com/oem-htc-evo-4g-lte-lcd-screen-and-digitizer-assembly-with-front-housing-and-light-guide.html
Hopefully things will go a little better this time.
Wow, that includes the plastic frame? I replaced my screen a couple of weeks ago (glass and LCD), and the edges of the frame did get slightly chewed up. It's not too bad, but I wish I had known abut this item.
On a positive note, I suppose I can get a job in China when the economy completely collapses.
Sent from my Nexus 7 using xda app-developers app
Ya my screen got waterlogged after I got trashed and left it out in the rain. Let everything dry out and thankfully all the boards and connectors work. I ended up going the cheap route and just buying a screen and not the frame. I almost successfully got the thing apart. I do have a small chip in the frame on the left side but my case covers that. I only paid around $50 but I did give myself around $50 in headaches. Definitely spend the extra $50 and just get the whole package.
If you do decide to try and separate the screen from the frame, use a lot of heat. Not necessarily high heat, but for a good duration. Get the adhesive nice and warm. Then pry it loose through one of the holes in the housing/frame (go at it from the back) and slowly work it away from the frame. Once you get it off, heat the adhesive back up and then add some 5 minute quick epoxy to the black adhesive pads in the frame. Then use some clamps and let the epoxy cure. There is a great video I followed below. It took me a while and I will probably ride with this for a minute until it bothers the hell out of me. My gf said she can't even notice.
https://www.youtube.com/watch?v=Ae52Ug8vFwA
case screen cover plastic sheet work?
I'm just wondering how many naked phones get broke compared to well protected?
Gnexd said:
I'm just wondering how many naked phones get broke compared to well protected?
Click to expand...
Click to collapse
I have a Incipio NGP case on mine all the time and I always have a screen protector installed (usually the cheap ones from Amazon). I have never had a problem with the screen until I left my phone out in the rain. The Gorilla Glass II is decently strong but only to a certain extent. I mainly use the screen protector from scratches if I accidentally put it in the same pocket as my keys.
I was afraid of breaking mine one day, fortunately for me my volume button went out first and I have Best Buys insurance and the replace the phone with no deductible.
Seems like screen issues are pretty common on this model. I'm on my 4th Evo now because the screen kept failing on me. Based on what I read it sounds like I'd never want to have to replace this myself.

[Q] Is this screen damage or digitizer damage?

I got my pebble blue GS3 a week ago. It was used, but in pristine condition, with a scratch-less back and front. Since day one, I've been using a rubber back protector for the phone, which covers the back as well as the sides completely.
Today, I dropped my phone from pocket height on the floor, and picking it up I didn't notice any scratches or cracks and the phone worked perfectly fine. The phone was in the back protector as always, so I didnt think any thing of it and put it back in my pocket.
A few hours later, sitting on my laptop, I picked up my phone to make a call and noticed the golden colored discoloration in the bottom right corner of the phone (see attached pictures). I assume this was the corner on which the phone was dropped.
The discoloration appear to be air bubbles, stuck inside the screen. When I press the corner of the bubble, it shifts slightly and changes shape as air bubbles under screen protectors do. When I press it really hard, the golden starts disappearing and becomes blue just like the rest of the phone. The screen and touch works completely perfectly, and there is absolutely no difference in the quality of the AMOLED. From this, I assumed that the digitizer is fine, but I cant for the life of me figure out how these bubbles formed and why they wont go away
I searched for hours, but couldn't find a single post with the same problem. I would love to hear some ideas to try and get rid of this discoloration. I've barely had this phone for a week, and seeing it ruined already makes me sad
If it cant be fixed, I guess the final solution would be to get the front glass replaced. But before that, I would like to try any and all suggestions that you guys might want to throw my way
The glass is glued to the digitizer whit some sort of gel.
Your glass has come off the digitizer and form air bubbles.
The only way to restore it is change the glass and digitizer.
Maybe a really tight case can solve it when it pushes the glass to the digitizer.
verzonden met de xda premium app.
coolhof said:
The glass is glued to the digitizer whit some sort of gel.
Your glass has come off the digitizer and form air bubbles.
The only way to restore it is change the glass and digitizer.
Maybe a really tight case can solve it when it pushes the glass to the digitizer.
Click to expand...
Click to collapse
I was planning on getting a heat gun somehow, and heat the corner at 180F. It is said its the temperature at which the gel between the front glass and the digtizer melts or something, and becomes easy to seperate.
Do you think this would work? There is just a golden colored bubble, and it isnt affecting the working of the digitizer in any way. It is just next to the back button, and the button works absolutely perfectly.
Still waiting for any more suggestions on how to fix this Would also appreciate if someone could link me to someone with the same problem as this. I swear I've searched for hours and didnt find anything.. I can't be the only one in the world
The golden color is the top film from the digitizer.
So I don't think a heat gun is doing the job.
You can try but be very careful not to damage it more.
Wish you good luck.
Verzonden vanuit Nederland naar de rest van de wereld met de xda premium app.
bilalali said:
Still waiting for any more suggestions on how to fix this Would also appreciate if someone could link me to someone with the same problem as this. I swear I've searched for hours and didnt find anything.. I can't be the only one in the world
Click to expand...
Click to collapse
You are not alone. My S4 have the same issue, and the screen bezel is thiner than the S3... Started a couple weeks ago just after a visit to the carrier tech support, was there for unknow poor signal issue, solved by a SIM replacement and reprogramming. I know they dropped on the floor or on a work table/desk it as is "naked" without the protective case... Came back after a couple of days when I noticed the "stain" on right bottom corner and they said they handle the devices careful also have rubber pads on floor and tables to protect in the event of an "accidental drop"... So they will not replace for free, only via insurance and I have to pay a difference $$$
Anyhow, after that I dropped it so bad on rough concret right on that corner, protective case do they work but I think that corner took a good shock... I do massage the spot and it gone away for a couple of days then come back. I don't k know if temperature changes affect as it could be moisture from condesation penetrating the thin edge between bezel and screen...
I will try different cases to see if it can mask the damage until I can afford the insurance diference $ then will replace or maybe upgrade my phone...

Smudge on lower right corner

Ok, firstly I'll admit that I suffer from a certain level of OCD when it comes to phones. I ordered a GPE last week and was very impressed with the phone. The size is a bit large, but everything else, except for the camera, is phenomenal with this phone.
However, about one week after I got the phone, I noticed what can best be described as a smudge on the front lower right corner, about the radius of a quarter. Granted, since it is at the corner, the total size would be a quarter of a quarter. Anyway, it is usually hard to see it unless you run your finger over the area, whereby the spot becomes clearly visible. I don't know if it is a scratch on the screen protector, but I can't feel any texture and light doesn't seem to show any micro abrasions. It almost seems to be under the screen protector.
Anyway, the unit also had a weird creak on the back of the phone (pressing it in an area would make the phone creak), so I asked for a replacement unit. I got it yesterday and what do you know, the smudge is there on the new unit, too! So my question to other Z Ultra owners is whether this is a common thing and secondly, whether it is an issue with the screen protector only, not some damage to the screen.
The best way I can describe it is as if someone applied pressure on the corner leaving a mark. Again, it is really hard to see if the screen is clean, but becomes easily visible if you smudge the corner with your finger - a clearly visible quarter-circle will become visible if your phone is like mine. Thanks for your help. BTW, I'm going to keep my phone unless it turns out that the smudge is some kind of pressure damage.
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
This.
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
jokrak said:
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
Click to expand...
Click to collapse
Believe what you want to believe. Although I'm telling you its a used device...do you really think they'll thrash all units sent back and dispatch new ones every time someone RMA their phone. Anyways, the solution have been stated out for you, choose what floats your boat
LordManhattan said:
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
Click to expand...
Click to collapse
I suppose that theory is as good as any. Nice device anyway. Thanks for the reply!
Yes you can hide it.
apply any screen protector on top. The sh!tty smudge will not visible any more.
Sorry to necro this old thread.
I just wanted to add that I have the exact same issue. Noticed it today while going to show someone it.
I've been babying the heck out of the phone to prevent this issue, but unfortunately my screen protector and case won't show up until a few days from now.
I'm hoping applying the screen protector over it is all I need to do.
I figured I'd post in this thread in case someone else also had this issue and was unaware of this common issue.
Smudge in up left corner
Hi.Just bought this phone and when i clean the screen from fingerprints i see a smudge or mark or whatever its called about 1 x 1 cm in the left up corner.Is it normal?
If you look carefully it seems to be from inside and it doesnt leave.You can see it better only when you pass over it with a towel while cleaning the screen.
Is it something with antistutter film?Warranty covers it?
Thanks in advance
I have it also, 1 day old phone. Hard to believe it is wear.
stewwmann said:
I have it also, 1 day old phone. Hard to believe it is wear.
Click to expand...
Click to collapse
I found a solution. I returned the phone back to the shop i bought it, i took back my money and i just ordered it from another shop.
:laugh::silly:

Cracked screen under warranty or cheapest repair in the UK?

I've just dropped my three month old Honor 7 and the screen is cracked from the bottom right corner. I bought it new from Amazon UK (sold by Amazon EU S.a.r.L.), it wasn't through Vmall. Is the screen covered under any form of warranty? If not, where's the cheapest place to get it fixed in the UK?
GrandMasterPlank said:
I've just dropped my three month old Honor 7 and the screen is cracked from the bottom right corner. I bought it new from Amazon UK (sold by Amazon EU S.a.r.L.), it wasn't through Vmall. Is the screen covered under any form of warranty? If not, where's the cheapest place to get it fixed in the UK?
Click to expand...
Click to collapse
I think the screen is guaranteed against manufacturing faults, but not the glass against accidental damage.
When I trod on mine in the back of a car, I called Hihonor support and they quoted me £70-80 + £15 inspection and postage charge, which I thought was reasonable, however when calling their repair centre to book mine in they laughed and said it would be at least £130 for Honor 7 screen replacement - they can't do just the glass as it's all bonded to the digitiser and screen.
I decided to buy a new screen (with glass, digitiser and interior frame attached) from eBay for about £40 and fitted it myself. Not as easy as the videos on youtube make it look - it is very difficult to get apart for a start, then the battery is hard to remove. Also, various parts (including all the buttons, vibration motor etc have to be heated with a hairdryer to separate them from the old screen frame and re-installed into the new frame.
Luckily mine is working perfectly now, although I think the screen may not be quite as bright as the original one was.
I wouldn't try to buy just the glass, or even the glass and screen (without the frame) - you'll never get it to look as good as new.
Good luck and let us know how you get on with having it repaired or doing it yourself.
You can PM me if you need any advice
honorable said:
I think the screen is guaranteed against manufacturing faults, but not the glass against accidental damage.
When I trod on mine in the back of a car, I called Hihonor support and they quoted me £70-80 + £15 inspection and postage charge, which I thought was reasonable, however when calling their repair centre to book mine in they laughed and said it would be at least £130 for Honor 7 screen replacement - they can't do just the glass as it's all bonded to the digitiser and screen.
I decided to buy a new screen (with glass, digitiser and interior frame attached) from eBay for about £40 and fitted it myself. Not as easy as the videos on youtube make it look - it is very difficult to get apart for a start, then the battery is hard to remove. Also, various parts (including all the buttons, vibration motor etc have to be heated with a hairdryer to separate them from the old screen frame and re-installed into the new frame.
Luckily mine is working perfectly now, although I think the screen may not be quite as bright as the original one was.
I wouldn't try to buy just the glass, or even the glass and screen (without the frame) - you'll never get it to look as good as new.
Good luck and let us know how you get on with having it repaired or doing it yourself.
You can PM me if you need any advice
Click to expand...
Click to collapse
Thanks dude, much appreciated. I was into it until you started mentioning removing parts by heating them up then thought I'll leave it to the experts. :laugh: Honor UK have quoted me £80 as it's a pretty clean break so I'm going to give them a go and see what they say. If they do the same as they did for you, which they said they wouldn't!, then I'll go with that. Will let you know.
I'm surprised their aren't more threads on hear about replacing screens because this phone does feel fragile despite being reasonably weighty so I'd have thought there'd be loads of cracked screens out there. I dropped my old S5 a couple of times from higher up and the screen survived both times. Am now thinking a tempered glass protector might be in order for the 7 :fingers-crossed:
Mine had a glass protector, but I guess they don't cope with treading on! I've put one on the new screen too.
I also have an S-line gel case which acts as a bit of a buffer against drops.
Let us know if you get yours done for £80
honorable said:
Mine had a glass protector, but I guess they don't cope with treading on! I've put one on the new screen too.
I also have an S-line gel case which acts as a bit of a buffer against drops.
Let us know if you get yours done for £80
Click to expand...
Click to collapse
After reading reviews of the official Honor repair company, SBE Limited, and how they appear to be happy to scam people I thought I'd have a go myself. So I bought a replacement front glass and thought I'd give it a go.
Dissembling the phone is really easy, once you've got the hang of the clips holding the back on, and taking it all apart was easy. What wasn't so easy (read nigh-on impossible) is separating the front glass from the digitiser. I tried and tried and in the end the touch screen just split into a number of layers so I'll need to order the complete screen assembly. My concern is you mentioned you bought one off ebay and it wasn't as bright as the original. From this I'm guessing it wasn't an original screen? I'd like to get an original if I can. Do you have a link to the one you bought? How long did it take coming from China?
Don't know if this is relevant but under the hicare app it allows you to price up replacement parts. Could not find any mention of the Honor 7 but it did list the Honor 5X as £35 so might be worth trying this way to see if they do have the Honor 7.
I got mine from eBay seller called bestsellstuff.
£35.27 at the moment and mine came quicker than expected with 2nd class delivery free.
I don't think any of the eBay sellers will say they are genuine screens, but I think they probably all are - I can't imagine they would be cheap to replicate. Maybe they are seconds or find their way out of the factory somehow....
boroleigh said:
Don't know if this is relevant but under the hicare app it allows you to price up replacement parts. Could not find any mention of the Honor 7 but it did list the Honor 5X as £35 so might be worth trying this way to see if they do have the Honor 7.
Click to expand...
Click to collapse
Thanks for the nod. Tried it but no joy. For some reason they don't support the Honor 7. Very Huawei tbh, they're left hand doesn't know what the right is doing. A bit all over the place.
honorable said:
I got mine from eBay seller called bestsellstuff.
£35.27 at the moment and mine came quicker than expected with 2nd class delivery free.
I don't think any of the eBay sellers will say they are genuine screens, but I think they probably all are - I can't imagine they would be cheap to replicate. Maybe they are seconds or find their way out of the factory somehow....
Click to expand...
Click to collapse
Great stuff, have just ordered the last one they had in stock in they're in France also, so should be quicker than coming from Hong Kong. Funny thing is I hadn't seen their add before, it hadn't come up with my ebay search for 'Honor 7 replacement screen'. Without having the name I'd not have found it and paid more so thanks again! :good:
Here are a few tips for when it arrives:
Don't peel off any of the blue plastic film until you're ready to do each part - it's very sticky underneath.
Take photos as you go along incase you need to go back a astep.
I'm not sure if you got to the stage of removing the battery before - it is stuck down very strongly. I just gradually prised mine out, but you might find heating it a bit will release it easier. There aren't any cables underneath it (as some other Honors have).
When heating (with a hairdryer) the small bits of circuit board and components that need to be transferred to the new frame, only do it for long enough to get them to peel off (I used tweezers to do this).
When you come to install each part, there are very small bumps in the frame that you need to line up the equally small holes on the part - makes positioning them easy! Then use a plastic tool to press them firmly onto the frame.
When you come to put everything back, make sure that the very small narrow ribbon cable that goes under the tiny flip-up bracket (the connection to the smart key) goes in fully until it stops. I didn't put mine in completely and the smart key wouldn't work until I re-did it properly.
You may notice that there is a square-ish hole and some slots in the frame (under where the battery goes?) on the new frame which aren't on the old one. If so, you might want to cover them up with some black gaffa tape or thin card - I suspect they are the cause of some light areas at the very sides of my screen, but I don't want to strip mine down again.
honorable said:
Here are a few tips for when it arrives:
Don't peel off any of the blue plastic film until you're ready to do each part - it's very sticky underneath.
Take photos as you go along incase you need to go back a astep.
I'm not sure if you got to the stage of removing the battery before - it is stuck down very strongly. I just gradually prised mine out, but you might find heating it a bit will release it easier. There aren't any cables underneath it (as some other Honors have).
When heating (with a hairdryer) the small bits of circuit board and components that need to be transferred to the new frame, only do it for long enough to get them to peel off (I used tweezers to do this).
When you come to install each part, there are very small bumps in the frame that you need to line up the equally small holes on the part - makes positioning them easy! Then use a plastic tool to press them firmly onto the frame.
When you come to put everything back, make sure that the very small narrow ribbon cable that goes under the tiny flip-up bracket (the connection to the smart key) goes in fully until it stops. I didn't put mine in completely and the smart key wouldn't work until I re-did it properly.
You may notice that there is a square-ish hole and some slots in the frame (under where the battery goes?) on the new frame which aren't on the old one. If so, you might want to cover them up with some black gaffa tape or thin card - I suspect they are the cause of some light areas at the very sides of my screen, but I don't want to strip mine down again.
Click to expand...
Click to collapse
Great tips, thanks again. I'll be sorting it as soon as it arrives. Will report on how I get on.
honorable said:
Here are a few tips for when it arrives:
Don't peel off any of the blue plastic film until you're ready to do each part - it's very sticky underneath.......
Click to expand...
Click to collapse
Sorted!! Thanks for the advice, was really useful. Took it all on board, took my time (about 1hr) and fitted the new screen. Clipped it all back together and worked perfect first time. £35 to get your screen fixed, amazing. I'll always fix a cracked screen from now on, these repair companies are just profiteering.
Thanks again.
GrandMasterPlank said:
Sorted!! Thanks for the advice, was really useful. Took it all on board, took my time (about 1hr) and fitted the new screen. Clipped it all back together and worked perfect first time. £35 to get your screen fixed, amazing. I'll always fix a cracked screen from now on, these repair companies are just profiteering.
Thanks again.
Click to expand...
Click to collapse
Great news!!
Did you have to cover the square hole and slot to stop light leakage?
Also, is there any light bleeding at the sides and is there any difference in brightness from the original screen?
honorable said:
Great news!!
Did you have to cover the square hole and slot to stop light leakage?
Also, is there any light bleeding at the sides and is there any difference in brightness from the original screen?
Click to expand...
Click to collapse
The screen and housing isn't original Huawei, it's a pattern unit but tbh it looks totally identical in use, no less dim than the original screen. There's also no bleed at all. There weren't any hollows and slots to fill with card under the battery. The only hollow was at the base of the battery as it sat slightly higher up (towards the top of the phone when laid flat) in the casing so I filled that with folded card.
The only slight issue is that the screen shape (rounded corners of the glass) when looking at the phone from the front doesn't fit into the corners of the casing absolutely perfectly. Tbh only a phone nut would notice it, wouldn't be an issue to anyone else.

Chipped front glass, need some info on replacing it!

Hello guys & gals,
So as you all may know how fragile this phone is & with the lack of a full surround case (and brains) the top of the phone is essentially asking to be smashed.
So it finally happened, as I was walking, the phone slipped out of my pocket & landed on the pavement, the top right hand portion of the glass is chipped & there's a very small hairline crack on the glass itself, the digitizer itself is fine, however the front glass absorbed the damage causing it to crack & chip, I was wondering if it's actually possible to just heat the front glass, remove it & stick on a new glass like the one available in the link: https://www.ebay.com/itm/Display-To...202764?hash=item3d793f64cc:g:B7oAAOSwhJFb5xgu
Or would I have to go out of my way to get an entire screen & tear down the phone to replace it, there aren't many videos on this phones repair, plus I can only seem to find the front glass. Any information & help will be appreciated.
Here, they sell it the screen
https://es.aliexpress.com/item/Orig...-ctil-digitalizador-asamblea/32916778043.html
Glass repair
Hey
I was looking for the answer to the same question. I went ahead and bought replacement glass off ebay. I'll be giving it a try this evening/tomorrow. I'll let you know how it goes.
Endaemoniada said:
Glass repair
Hey
I was looking for the answer to the same question. I went ahead and bought replacement glass off ebay. I'll be giving it a try this evening/tomorrow. I'll let you know how it goes.
Click to expand...
Click to collapse
Hey were you successful in replacing the glass? I see some on Amazon for $30. I'm in the same boat now. If i have to replace the whole display for several hundred dollars I'd rather just bin the phone and buy a different brand.

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