Android File Transfer [MAC] - Galaxy S III Q&A, Help & Troubleshooting

I can't get the Android File Transfer Application to recognise my S3.... I have connected my S3 via the usb cable to my mac in both camera and media modes...
What shall i do?

Are you running Mountain Lion by any chance. Its not compatible. Just as the latest version of kies does not work either. We will have to wait for an update sorry cant be of any more help.

Related

[Q] copying files on OSX

Hello all, has anyone tried to figure out how to copy files to and from the tablet on OSX Lion using USB cable?
I tried to figure out a way but nothing worked (and OSX not having USB networking didn't helped) beside using ADB to push files to the tablet (but VERY SLOW).
Lates Kies releases aren't working or even installing on Lion.
Suggestions highly apreciated.
Thx,
William
Try "File Expert" from Market and get a FTP client for Mac
Done that already, but transferring big files (e.g. HD movies) or a huge amount of files (e.g. music collections) takes too long (wasn't able to get more than 2.5~3MBps transfer rate).
Samsung has released an update for the Kies software for Mac to connect with Galaxy Tab 10.1. I'm a new user here, so I'm not allowed to give you a link (and have the 5 mins timeout). Just google for it.

Connecting to computer

How do u connect it to computer? I tried connecting it to the dock and the tablet nothing comes up in windows. I installed the asus pc suite and sync.
PC sync never worked for me even on my original tf! Never got it to work!
what I do is copy to an SD and then to the prime. But yeah same. Sync doesn't work even to the internal storage. I dont get it lol
It says to use an updated windows 7,mine well, "isn't" updated. Almost beta. What are you using?
When i connect my Prime via the usb cable a message pops up and i can access the internal storage and transfer files without any extra software.
I use win 7 x64 professional with all the latest patches, but no microsoft media player (read somewhere that you need it on win XP because of some missing protocol) and the 64gb version of the transformer with the ota update installed.
Make sure that you have the USB drivers from the Asus website. They are not included with the suite. They are on the same support page though.
I was only able to connect & transfer files to my Prime by doing a factory reset.In the process I lost the stock pictures that come with it.However this allowed me to transfer files after doing the reset.
mbieler said:
When i connect my Prime via the usb cable a message pops up and i can access the internal storage and transfer files without any extra software.
I use win 7 x64 professional with all the latest patches, but no microsoft media player (read somewhere that you need it on win XP because of some missing protocol) and the 64gb version of the transformer with the ota update installed.
Click to expand...
Click to collapse
Same here. Shows up as an mtp device in explorer and I can address internal and SD storage.
Try the drivers from Asus as suggested, especially if you have automatic updates disabled in windows for some rediculous reason.
TF201 / XDA premium
what do u do with those drivers? It wasnt an exe so i didnt know what to do with them.
Are u connecting with the wire that it comes with the prime or the usb input on dock? Im using the wire that it came with, that should be able to connect right.
kerryking1 said:
Are u connecting with the wire that it comes with the prime or the usb input on dock? Im using the wire that it came with, that should be able to connect right.
Click to expand...
Click to collapse
that's the only way to connect it, the usb port on the dock will not let you connect to a PC.
I dont know how to get it to work then ive connected it in every input and it doesnt do anything
If it's simply for transferring data between the PC and the Tablet try using ES File Explorer.
I have it installed on all my Tablets & Phones. I've never connected any of them to my Laptops via USB. I simply use ES File Explorer. Job done.

Android File Transfer problem with OSX Mountain Lion

I use a Mac with Mountain Lion on it and the photo PTP works and opens iPhoto. But MTP still doesnt work. I can verify that MTP & PTP works on my sons Mac with Lion and it works on the Windows Partition of my Mac. So it must be an Android File Transfer problem with Mountain Lion. I hope Google updates it soon, Android File Transfer has been a total pain in the ass from the word GO. Is anyone else having this problem?
Edit: MTP Mounts with my Galaxy Nexus Running CM10 on Mouintan Lion. The issue must be specific to CM10 on the Galaxy SIII
scott8281 said:
I use a Mac with Mountain Lion on it and the photo PTP works and opens iPhoto. But MTP still doesnt work. I can verify that MTP & PTP works on my sons Mac with Lion and it works on the Windows Partition of my Mac. So it must be an Android File Transfer problem with Mountain Lion. I hope Google updates it soon, Android File Transfer has been a total pain in the ass from the word GO. Is anyone else having this problem?
Edit: MTP Mounts with my Galaxy Nexus Running CM10 on Mouintan Lion. The issue must be specific to CM10 on the Galaxy SIII
Click to expand...
Click to collapse
Until this morning's update MTP was not working - At least for the T-Mo version. I'm assuming if you haven't updated yet, that doing so will fix your issue.
Android File Transfer works fine on my Mac. I dont think Mac supports MTP does it? The only way mine connects is in PTP
id_twin said:
Until this morning's update MTP was not working - At least for the T-Mo version. I'm assuming if you haven't updated yet, that doing so will fix your issue.
Click to expand...
Click to collapse
I updated, but i flashed 7/20 over 7/19, i'll try a clean install. Thanks man
shaun0207 said:
Android File Transfer works fine on my Mac. I dont think Mac supports MTP does it? The only way mine connects is in PTP
Click to expand...
Click to collapse
MTP works for my Galaxy Nexus on my Mac with stock 4.1.1 and CM10 but i know what you mean, i can get PTP to work with my SGS but not MTP

Usb Mass Storage Problem

Hi everyone, I have some problems on Win7 64 Bit with my gs3. When I connect it in usb mode it doesn't work. Very few time I can open the mass storage. I don't know if this is a driver problem, and another problem is that when I use Kies, the program find my s3 but there isn't sync with it.
So I can't do anything.
Android Revolution 16.0 and Siyah Kernel 8.0 (This happened also with 7.0 version of the kernel).
Frenix27 said:
Hi everyone, I have some problems on Win7 64 Bit with my gs3. When I connect it in usb mode it doesn't work. Very few time I can open the mass storage. I don't know if this is a driver problem, and another problem is that when I use Kies, the program find my s3 but there isn't sync with it.
So I can't do anything.
Android Revolution 16.0 and Siyah Kernel 8.0 (This happened also with 7.0 version of the kernel).
Click to expand...
Click to collapse
No one??
Inviato dal mio GT-I9300 con Tapatalk 2
my experience
Hi, my s3 was bought this month and I've updated to 4.1.1 OTA. No root.
I've never used kies, but about the usb mass storage, it just doesn't do it. When you plug the s3 to a computer, it is always in media transfer, no mass storage mode. There is another mode possible, something I don't really know what it is, but no usb mass storage.
That's what I've found out on the net when I was also looking for it. I was very disappointed. Unless you root it, you can't use it as usb mass storage.
Now, what I do to transfer files, etc, is to use a ftp-server app I've download from google play (free), and use filezilla on my computer (also i7, 64b, like yours). It works nicely, no cables needed. It could be an alternative for you, as it is for me.
Hope it helps.
Mass storage mode was removed with in Galaxy S3, nothing you can do. You should still be able to transfer files. When I plug the phone into my pc, I can simply open it with the windows explorer and there I see all the folders. If this doesn't work, install the samsung USB drivers, they can be found here on the forums.

[Q] PC with Windows 7 suddenly stops seeing a Samsung S3 from Windows Explorer

I checked the Samsung S3 on several occasions and could see the content of the sdcard0 (internal memory) and the removable SD card from the Windows Explorer on a desktop PC with Windows 7 using USB via the MTP protocol.
I did not download or delete anyting via USB.
I noticed both memories were a bit low on space and a few folders on the external card had files I could not understand, so I searched the Play Store for apps that would let me view details (like file and folder sizes) on the external sdcard. I used these apps to read the sdcard, but did not get any wiser.
I then obtained AirDroid from the Play Store and transferred files from S3 to the PC, but did not delete from or upload anything to the S3. AirDroid worked fine. I decided to use USB to delete S3 files a few days later. Before that I used the the PC for a couple days for reading online newspapers from Firefox, but did not do anything that should have changed the workings of the USB. There were a few Windows 7 updates (initiated at PC logoff) that progressed normally with no warnings about incompatible files etc. A few days later I noticed the USB connect to S3 had stopped working. For example I did not see the Auto-play dialog on the PC and nothing from the S3 showed in the Windows Explorer. I used the the USB data cable that came with the Samsung S3.
However, the the Windows Explorer USB connect still worked for a ZTE Blade III using the USB cable that came with the ZTE on the same PC.
Q1. how do I make Windows Explorer see the S3 again?
Q2. what may have been the cause? (can I download android apps or do something on the Windows 7 PC to help to pin-point the problem).
Ken
Q1. how do I make Windows Explorer see the S3 again?
Install Samsung USB drivers
jje
Thanks JJEgan,
What and from where should I download? The S3 USB connect was working for weeks. Could a faulty update from Microsoft have caused this? The S3 is not rooted.
I have downloaded from the Play Store that I assume contains well-behaved programs only, or are there play-store programs that are known to interfere with the USB by design/accident when they run. The PC Windows Explorer USB connect worked with the ZTE Blade 3 mobile after the S3 had gone wrong. If I install Samsung USB drivers is there a risk the ZTE USB connect would go wrong too/instead? I don't know what is required, so I might make the problem worse by downloading the wrong libraries or not doing it the right way.
Is there some program/app I can install on either the PC or Android that would pull in USB libraries and dependencies automatically, a bit like Synaptic package managers in Ubuntu?

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