Power button hardware fault? - Galaxy S III Q&A, Help & Troubleshooting

The power button just gets stuck when pressed on from the top.
Is anyone else experiencing this issue? Or is this normal seeing that it's made out of plastic?

Anyone?

lolhard123 said:
Anyone?
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Not normal. My white European S3 doesn't have this. My friends blue one neither.
You could try to RMA or get use to pressing it in the middle.
Bx2

BenjaminX2 said:
Not normal. My white European S3 doesn't have this. My friends blue one neither.
You could try to RMA or get use to pressing it in the middle.
Bx2
Click to expand...
Click to collapse
Thanks for the reply. Sadly I don't have warranty so the only solution is to fix it myself or as you said get used to pressing it from the middle.

like i said on my thread, on my S3:
if i press it on the top or on the bottom it twists like that, but doesn't get stuck
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Click to collapse

mine is bit wobbly but doesnt get stuck

I have the same issue with my home button. I've been told that this happens due to the high production tolerance at Samsung factories.
Don't know wether this is true or not...
Sent from my GT-I9300 using xda premium

try a careful cleaning with a needle around its edges

Tried that but it seems to be broken in someway from the inside. And I'm too chicken to take it apart.
Thanks for the suggestion though =)

Related

Anyone else have to press above the dots for them to respond?

Or is this just my phone?
If I press directly on the softkey dots (Back, Home, Menu) they do nothing, I have to press above them (nearer to the screen) for anything to happen, really quite annoying!
Karlos G said:
Or is this just my phone?
If I press directly on the softkey dots (Back, Home, Menu) they do nothing, I have to press above them (nearer to the screen) for anything to happen, really quite annoying!
Click to expand...
Click to collapse
Try swiping upwards slightly on them.
So your saying yes you do?! lol
Any way to fix this, recalibration of the screen maybe? Although everything else responds to touch where it should.
i think everyone have that, just swipe a bit, thats the easiest way...
Verstuurd van mijn LT26i met Tapatalk
Already been discussed here: http://forum.xda-developers.com/showthread.php?t=1544009
My wife got recently Galaxy Note and buttons over there are so responsive. That's the only biggest flaw I have got with my XS. I kinda got used to it now, but there is still room for improvement. I really hope it is software related and will be corrected with ICS.
Karlos G said:
Or is this just my phone?
If I press directly on the softkey dots (Back, Home, Menu) they do nothing, I have to press above them (nearer to the screen) for anything to happen, really quite annoying!
Click to expand...
Click to collapse
I Had that problem to is becose the screen protector, i removed the original one and now the dots are Very responsive and the visual angle improved, not much but is better. If you gonna remove it pay attention is realy hard to do it
Sent from my LT26i using xda premium
PollPixx said:
i think everyone have that, just swipe a bit, thats the easiest way...
Verstuurd van mijn LT26i met Tapatalk
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Click to collapse
Cholek3 said:
Already been discussed here: http://forum.xda-developers.com/showthread.php?t=1544009
My wife got recently Galaxy Note and buttons over there are so responsive. That's the only biggest flaw I have got with my XS. I kinda got used to it now, but there is still room for improvement. I really hope it is software related and will be corrected with ICS.
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Click to collapse
optik19918 said:
I Had that problem to is becose the screen protector, i removed the original one and now the dots are Very responsive and the visual angle improved, not much but is better. If you gonna remove it pay attention is realy hard to do it
Sent from my LT26i using xda premium
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Click to collapse
Ok well thats sorts that out then, poor design by Sony IMO.. The most frequently used 'buttons' on the phone and they don't work if pressed centrally/directly!
I, like another user in the thread linked to above often press 'Home' when trying to press 'Space'... Also very annoying!
Its screen protectors fault, I removed mine like a week ago and they perfect
Sent from my LT26i using xda premium
I don't really think this is a real problem, because I always have to touch the screen slightly above where I want it to register. So I think it's the same with the buttons, I have to press slightly underneath the screen and this works perfectly every time.
It also helps to use the whole thumb instead of just the tip.
Sent from the Delta Quadrant using a transwarp conduit.
Karlos G said:
Or is this just my phone?
If I press directly on the softkey dots (Back, Home, Menu) they do nothing, I have to press above them (nearer to the screen) for anything to happen, really quite annoying!
Click to expand...
Click to collapse
Yep...slightly above the dots...same here
Colinn789 said:
Yep...slightly above the dots...same here
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Click to collapse
same here
Karlos G said:
Ok well thats sorts that out then, poor design by Sony IMO.. The most frequently used 'buttons' on the phone and they don't work if pressed centrally/directly!
I, like another user in the thread linked to above often press 'Home' when trying to press 'Space'... Also very annoying!
Click to expand...
Click to collapse
Same here lol...
What a waste Sony ...
Karlos G said:
Ok well thats sorts that out then, poor design by Sony IMO.. The most frequently used 'buttons' on the phone and they don't work if pressed centrally/directly!
I, like another user in the thread linked to above often press 'Home' when trying to press 'Space'... Also very annoying!
Click to expand...
Click to collapse
I never have this "press space and home key responded" problem.
But I do agree there is a certain degree of learning curve for the buttons.

[Q] Does your Power Button Start to Loose ?

Im using pebble blue and my power button kinda loose
what happened to Samsung?No QC??
ur guys have the same problem or not?
not mine though, mine is pebble white. but i had those black ink marks sad
lemond said:
Im using pebble blue and my power button kinda loose
what happened to Samsung?No QC??
ur guys have the same problem or not?
Click to expand...
Click to collapse
Yup, since I unboxed it (blue). Can't say I really mind though
pebble white not loose at all
It is defective you can probably get it replaced. I am noticing that the pebble blue version has more problems than the marble white.
lemond said:
Im using pebble blue and my power button kinda loose
what happened to Samsung?No QC??
ur guys have the same problem or not?
Click to expand...
Click to collapse
Did you find af solution, "lemond"? (Mine is doing the same)
Jan
Denmark
Bought the S3 the day it launched in Canada and as the provider (Telus) was powering up the first device for my upgrade, I noticed the power button to be loose and rather more flush than previous devices, GNex and Nexus S.
Asked for on spot replacement and the second unit was slightly better with more firm press... The power button still loose..
I also checked out another 4-5 units of white/blue versions and power button feel and "looseness" varies slightly but it is noticeable that it is not very firm...
I wonder if this is on purpose or come quality control issue at first few batches...
Anyone notice that?
mine has that problem too, also the button sometimes stays pressed... however just send it back for an exchange
PhysX said:
mine has that problem too, also the button sometimes stays pressed... however just send it back for an exchange
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Click to collapse
Hmmm... I have checked out at least 6 GS3's and all still have the same looseness more or less.
However, my friends GS3 is a bit more firm YET we both have the exact same 'press/click' feel once you press it.
Haven't seen it stuck yet but I hope that wont be the case soon...
I wonder how many people have it and not realize it or don't care about it.. or whether there are just a good amount of bad batches..
I don't care about it if this is more common, but that's one shady power button Samsung!
I just exchanged my first S3 for a new one...and I now realize the power button is definitely not as firm. It clicks nicely if I press it dead-on-center but if I miss it a bit it's hard to press. My last one was very clicky and easy to press so this is annoying.
I am now past my 30 day return window...so...anyone figure out how to fix this themselves?
mine is marble white and yes it is a lil loose on the side but don't really effect me when pressing it. the center is firm but the side is a lil lose you can feel it when you slide your finger from one side to another. but i don't mind it.
my power button kinda loose on pebble blue SGS 3 :/ f*ing QC in samsung...
yes but it doesn't affect the phone
Sent from my GT-I9300 using Tapatalk 2

broken power button?

So I've been playing with my phone for the last couple of days and recently I've been getting random reboots. I thought it was the ROM so I rolled back to a ROM I wasn't getting the issue and experienced the same. I did switch from CWM to TWRP and started getting the problem right around the same time. What happens is the phone goes dark like it's going to reboot, it does it's vibrate to say it's awake and repeats the vibrate roughly once a second until I push the power button a few times or until I pull the battery. I've been able to replicate this by holding the power button down.
Has anyone experienced this issue?
so is your power button broken?
rangercaptain said:
so is your power button broken?
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Click to collapse
it still functions but it feels touchy. it's very easy to activate it. I'm wondering if the hardware switch is loose and out of place. I'm still debating on tearing it down or calling Samsung and getting it replaced, but I'm not sure if I really want a referb or some tech playing with my phone.
A referb word be preferable to a broken power button.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
kinghorsey said:
A referb word be preferable to a broken power button.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
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Click to collapse
True, but I generally rebuild my devices myself so I don't know. Does anyone have experience with Samsung warranty return and wait times?
Theoriginalgiga said:
True, but I generally rebuild my devices myself so I don't know. Does anyone have experience with Samsung warranty return and wait times?
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They just told me not 2 hours ago(Samsung rep) that it would take 6 weeks to get me a replacement s pen...maybe a phone is faster?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
UnHived Mind said:
They just told me not 2 hours ago(Samsung rep) that it would take 6 weeks to get me a replacement s pen...maybe a phone is faster?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
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Click to collapse
haha I doubt it, I'll call them tomorrow to find out and if it's going to be too long I'll just tear it down and take a look at it. I have been meaning to look at the possibilities of adding an inductive charger to the phone, maybe this is the opportunity.
I'm having exact same problem. power buttong gets stuck if I press it. phone reboots and just vibrates after reboot without going to recovery or samsung logo. I have stopped using power button and enabled wakeup screen on volume button (SlimROM). Also added "Power" to power widgets in notification drawer settings. I try to avoid pressing power as much as possible.
i'm thinking of calling Samsung support or open phone myself to check it out. let me know if you got it fixed by Samsung. how long did it take to get the phone back? did you restore phone to stock rom before sending it? was it covered under warrenty?
Theoriginalgiga said:
So I've been playing with my phone for the last couple of days and recently I've been getting random reboots. I thought it was the ROM so I rolled back to a ROM I wasn't getting the issue and experienced the same. I did switch from CWM to TWRP and started getting the problem right around the same time. What happens is the phone goes dark like it's going to reboot, it does it's vibrate to say it's awake and repeats the vibrate roughly once a second until I push the power button a few times or until I pull the battery. I've been able to replicate this by holding the power button down.
Has anyone experienced this issue?
Click to expand...
Click to collapse
I have an issue similar to this, im thinking my issue is loose connections. what mine does is turn on for a bit and then restart. I've been able to resolve mine by flashing this rom.
http://forum.xda-developers.com/showthread.php?t=2261598
via odin.
I would try taking your phone apart and cleaning the power button with a q-tip and a LITTLE alcohol. if that fails i'd try to flash the rom. Good Luck
attends nimeno
did flashing the rom every fix it op? or did you just go ahead and replace the power button? if the rom did fix it, can someone repost the link? the link is broken.
Again i would try cleaning the power button off first.
to do so:
there should be 9 small phillips screws around the battery -remove those
then the metallic looking rim around the phone has clips that clip the back portion to the rest of the phone. use a finger nail and seperate the grey from the white around the phone, unlatching the clips. remove the back cover and locate the power button(on the left when looking at it from the back. dap the q-tip in a tiny bit of alcohol barely moistening the cotton. apply the q-tip to the button getting a small amount on it and press the button until it clicks smoothly. on the cover you took off you can remove the button it has a little rubber angle on each end holding it in. clean around that also. reassemble and test.
dweeezy said:
I have an issue similar to this, im thinking my issue is loose connections. what mine does is turn on for a bit and then restart. I've been able to resolve mine by flashing this rom.
http://forum.xda-developers.com/showthread.php?t=2261598
via odin.
I would try taking your phone apart and cleaning the power button with a q-tip and a LITTLE alcohol. if that fails i'd try to flash the rom. Good Luck
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Click to collapse
terryxviet said:
did flashing the rom every fix it op? or did you just go ahead and replace the power button? if the rom did fix it, can someone repost the link? the link is broken.
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Click to collapse
Personally I wouldn't ever Odin with this issue, a reboot while flashing a new bootloader potentially boom. My issue was persistent through all roms and even in recovery which lead me to believe it was hardware. What I did to solve the issue was I pulled the case off, battery out and just played with the button for an hour or so. Felt how it clicked and if it was clicking funny. After that it worked fine. By playing with it I don't mean mashing on it, I mean gently and normal clicking, feeling where it caught and didn't. What it felt like to me was some lint under the button which eventually worked it's way out. Hope this helps
Sent from my Transformer Prime TF201 using xda app-developers app
I had this issue of my power button sticking today. I took the phone apart and used some rubbing alcohol on a q-tip to get some on the button and pressed it repeatedly. I did that a few times and used some canned air to dry it out a few times. Put it all back together and button is working like new again.
Theoriginalgiga said:
Personally I wouldn't ever Odin with this issue, a reboot while flashing a new bootloader potentially boom.
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Click to collapse
If its not staying on at all then i agree with you. But if the problem is off and on and you've already tried cleaning the button thats really one of your last resorts. if the phone reboots during a flash you will get a firmware download error and you will have to reflash. may take a few tries but if the phone eventually stays on it'll be fine.
rquiett said:
I had this issue of my power button sticking today. I took the phone apart and used some rubbing alcohol on a q-tip to get some on the button and pressed it repeatedly. I did that a few times and used some canned air to dry it out a few times. Put it all back together and button is working like new again.
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Click to collapse
fantastic to hear!
dweeezy said:
If its not staying on at all then i agree with you. But if the problem is off and on and you've already tried cleaning the button thats really one of your last resorts. if the phone reboots during a flash you will get a firmware download error and you will have to reflash. may take a few tries but if the phone eventually stays on it'll be fine.
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Click to collapse
As I agree with you. Glad we're on the same page with a power issue like that, I'd check via the recovery image to see if it happened there and continue troubleshooting.
Sent from my Transformer Prime TF201 using xda app-developers app
So I've confirmed it is the power switch. Any way to replace it?
dweezy you must have super tough fingernails. I recommend two guitar picks, working them as a pair -- one pixk to separate the bezel from the body, the other to hold the place as you move around the bezel.
Lost
Phone is stuck in a boot loop and this is what I know so far. Phone is on stock ROM, power button is working fine, I can get to recovery and OS and download mode, and while phone was charging I took the battery out and the phone keeps vibrating. I now know it's a hardware problem for me (I think), but I can not pin point where. Any advise would be helpful cause I really love my note and this is just breaking my heart. :crying:
teddy_1da said:
Phone is stuck in a boot loop and this is what I know so far. Phone is on stock ROM, power button is working fine, I can get to recovery and OS and download mode, and while phone was charging I took the battery out and the phone keeps vibrating. I now know it's a hardware problem for me (I think), but I can not pin point where. Any advise would be helpful cause I really love my note and this is just breaking my heart. :crying:
Click to expand...
Click to collapse
When you get into recovery does the phone stay on? If so how long 10 mins? Hours? If it stays on I would assume its software.
Phone stays on forever in those modes, I'm gonna flash a different ROM to see what happens .... so I'm back to say it's a hardware problem. Same exact thing happens with liquid JB, paranadroid, and CM 10...did a clean wipe before installing each one too. Friend pointed me to some sites talking about a battery failure causing phones to do that so I'm gonna order a new one and see what happens...if this fails I have to get a new phone...and continue to work on my baby.

Lock button stuck/doesn't work

The lock button randomly gets stuck on my phone and sometimes just doesn't work. The button feels fine physically, but it just doesn't work. Any suggestions other than sending it back to Samsung?
Thanks for any help.
LyfSkills said:
The lock button randomly gets stuck on my phone and sometimes just doesn't work. The button feels fine physically, but it just doesn't work. Any suggestions other than sending it back to Samsung?
Thanks for any help.
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Click to collapse
Just to clarify, the button is not physically stuck in place right?
dsmboost said:
If I had this problem, I would probably take apart the back half off the phone. I'd then check to see if I can re-seat the button properly. It's not too difficult to take it apart.
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Click to collapse
The button is seated properly. It still works physically as it should and it doesn't get physically stuck.
LyfSkills said:
The button is seated properly. It still works physically as it should and it doesn't get physically stuck.
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Ah ok just realized my mistake before you replied.
There is an app called Button Savior you could use.
if your power button is messed up. and you didnt do it. Of course warranty that thing.
I guess my best bet is to suck it up and send it in for warranty repair. I just don't want to be phoneless.
Having a broken phone. Not having a phone for a few days. Hmm....
Sent from my SGH-I777 using Tapatalk 2
There are programs you can use that allow you to turn your phone off and on by a quick shake, proximity sensor, etc..
Phalanx7621 said:
Having a broken phone. Not having a phone for a few days. Hmm....
Sent from my SGH-I777 using Tapatalk 2
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Click to collapse
It works somewhat. I can still use it as is.
benjamingdelacruz said:
There are programs you can use that allow you to turn your phone off and on by a quick shake, proximity sensor, etc..
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Click to collapse
I haven't had much luck find any of these..
trojans63 said:
well u can take it to a computer shop and c if they can fix it, if not then send it to samsung
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Click to collapse
Again? Seriously? Stop necroing threads!

Galaxy s2 home button is not responsive enough

My galaxy s2 home button works. Somewhat. I have to press it firmly but not forcefully. But i would just like to have a little touch of it to make it respond. I am guessing there is dust underneath it. So do any of you know how i can take off the home button, without dismantling the whole phone. Maybe with a screwdriver or something. Thanks
I could be wrong, but I thought youve got to take off the screen; which is not worth risking/hassle
theunderling said:
I could be wrong, but I thought youve got to take off the screen; which is not worth risking/hassle
Click to expand...
Click to collapse
Ok thanks, ill just keep sticking to pressing it firmly,Any other suggestions will be appreciated, if you have a sure way of getting the dust out without any dismantling
supernovakid said:
Ok thanks, ill just keep sticking to pressing it firmly,Any other suggestions will be appreciated, if you have a sure way of getting the dust out without any dismantling
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Click to collapse
I've got the same issue as you from the sounds of things. I haven't done anything about it because of what theunderling already said, not worth the risk/hassle.
Sent from a galaxy far, far away

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