Ciao guys,
I have a Lumia 800 bought back in august. I had the phone shut off and I cabled it (via USB) to my laptop (Windows 7 X64). Well, I heard the sounds when Windows configures a new hardware device, the phone showed me a battery with red line icon 2 times and then all the screen went black. Windows told me "USB Input Device" configured properly but now the phone is bricked...I cannot do anything (tried hard reset, on/off) and Windows/Mac doesn't recognize it what can I do?
Thanks for the help!
alberto.vaghi said:
Ciao guys,
I have a Lumia 800 bought back in august. I had the phone shut off and I cabled it (via USB) to my laptop (Windows 7 X64). Well, I heard the sounds when Windows configures a new hardware device, the phone showed me a battery with red line icon 2 times and then all the screen went black. Windows told me "USB Input Device" configured properly but now the phone is bricked...I cannot do anything (tried hard reset, on/off) and Windows/Mac doesn't recognize it what can I do?
Thanks for the help!
Click to expand...
Click to collapse
ring Nokia Care or take it to your local Nokia Care Centre
u tried camera+vol down + power ?
Related
Hello all!
A friend of mine gave a Mozart today for repair. The glass is broken bad but the LCD is intact! The phone itself behaves very strange! When I power it ON (or plug the AC charger/USB Cable) The HTC Logo appears and sits there for around 15 - 20 secs then it reboots itself and the process repeat itself till I unplug the cable. Then it just turns off.
Bootloader works!
I tried to factory reset it (both volume buttons at power on) it didn't help!
I flashed the official Mango RUU but the problem persists!
The phone have not been modified by any way (HSPL, Custom ROMS etc.)
Ideas?
just send it to the service center, lucky if the warranty still exists. If the warranty dead already, then I think it's okay to spend a little money for the beloved mozart. currently, I have no idea what should you do.. If I were you, I would possibly done that. Either way it goes, seems that it needs an original hTC 7 Mozart's Display screen. (If you see hTC on below the main speaker, the hTC is written in the screen's display)..
I already ordered the screen and I'll change it no problem. The thing that is bothering me is why the phone wouldn't start like it should!
Update!
I've just replaced the digitaizer but the problem persist! The phone boots, shows the HTC logo, stays that way for some seconds and either reboots (if connected to cable USB/AC) or just turns off (in not connected) Bootloader works! I even HSPL the device and tried some custom ROMs. Every time the same thing! Before the HSPL I tried some official RUUs but no change! Some times while holding some of the keys I'm able to make it show the ZUNE Update screen! ( the black screen with a PC and a phone waiting to connect) then ZUNE tells me that there is no restore point (which is right) and tells me that I can disconnect the phone!
HELP!
dear friend
go to the original rom.
i had the same problem with the booting.
Hi
I ran out of battery while using my lumia 800. I tried connecting to both PC and Laptop and it just vibrates without booting. Kept it charging for hours , but still it wont boot up. If I press and hold power button it just vibrates. Just the black screen and no Nokia or the battery symbol.... Tried soft as well as hard reset but it wont work too. If I plug in the device it gets detected as some Qualcomm CDMA device. Tried this guide but the phone wont get detected in Nokia Care suite as well... and I dont have the original Lumia charger with me as well.. so charging only from the original USB cable
Any help / pointers would be really appreciated.
Thanks in advance
Send it for service if its in warranty they may repair it.
I guess its a problem with your screen. But you should give it to the store.
Sent from my GT-S5570 using xda app-developers app
starbriganza said:
Send it for service if its in warranty they may repair it.
I guess its a problem with your screen. But you should give it to the store.
Click to expand...
Click to collapse
it is a developer device and I really doubt I will get any replacement... Thanks for the help though
Though I strongly feel , it is not a screen issue. Any other ideas?
Thanks
xgt001 said:
Though I strongly feel , it is not a screen issue. Any other ideas?
Thanks
Click to expand...
Click to collapse
I searched on Nokia's website and found out many people had the same problems. Turns out that you will have to use an original wall charger by Nokia for Lumia 800 to charge it as it has a higher ampere rating than most wall chargers.
As you have completely drained your battery you will have to charge it without trying to boot it for maximum two hours. Most peoples phones started working after this.
Hope for the best.
starbriganza said:
I searched on Nokia's website and found out many people had the same problems. Turns out that you will have to use an original wall charger by Nokia for Lumia 800 to charge it as it has a higher ampere rating than most wall chargers.
As you have completely drained your battery you will have to charge it without trying to boot it for maximum two hours. Most peoples phones started working after this.
Hope for the best.
Click to expand...
Click to collapse
The Lumia 800's charger is 1A. Most modern smart phone chargers are the same so just make sure you are using one of that rating or maybe even higher (I think the 710 charger is 1.2A).
starbriganza said:
I searched on Nokia's website and found out many people had the same problems. Turns out that you will have to use an original wall charger by Nokia for Lumia 800 to charge it as it has a higher ampere rating than most wall chargers.
As you have completely drained your battery you will have to charge it without trying to boot it for maximum two hours. Most peoples phones started working after this.
Hope for the best.
Click to expand...
Click to collapse
Hi, I am on it now, fetched myself a Nokia charger. I just hope it works Thanks a lot!
xgt001 said:
Hi, I am on it now, fetched myself a Nokia charger. I just hope it works Thanks a lot!
Click to expand...
Click to collapse
It could also be a cable problem. Be sure you get the charger together with an original usb-cable.
Hi,
I charged the lumia whole night with the original charger and its still not booting. It vibrated after like some 10 minutes I put it to charge and I waited for it to boot, but alas nothing happening
xgt001 said:
Hi,
I charged the lumia whole night with the original charger and its still not booting. It vibrated after like some 10 minutes I put it to charge and I waited for it to boot, but alas nothing happening
Click to expand...
Click to collapse
Hard Luck buddy.
:\
connect it to an xbox
i had the same problem, and i solved it this way...
xgt001 said:
Hi
I ran out of battery while using my lumia 800. I tried connecting to both PC and Laptop and it just vibrates without booting. Kept it charging for hours , but still it wont boot up. If I press and hold power button it just vibrates. Just the black screen and no Nokia or the battery symbol.... Tried soft as well as hard reset but it wont work too. If I plug in the device it gets detected as some Qualcomm CDMA device. Tried this guide but the phone wont get detected in Nokia Care suite as well... and I dont have the original Lumia charger with me as well.. so charging only from the original USB cable
Any help / pointers would be really appreciated.
Thanks in advance
Click to expand...
Click to collapse
this guy can fix your phone with JTAG .
http://www.ebay.co.uk/itm/Boot-Repa...K_Replacement_Parts_Tools&hash=item416ea4e9be
xgt001 said:
Hi
I ran out of battery while using my lumia 800. I tried connecting to both PC and Laptop and it just vibrates without booting. Kept it charging for hours , but still it wont boot up. If I press and hold power button it just vibrates. Just the black screen and no or the battery symbol.... Tried soft as well as hard reset but it wont work too. If I plug in the device it gets detected as some Qualcomm CDMA device. Tried this guide but the phone wont get detected in Care suite as well... and I dont have the original Lumia charger with me as well.. so charging only from the original USB cable
Any help / pointers would be really appreciated.
Thanks in advance
Click to expand...
Click to collapse
This is because emptying the battery you must remain connected to the PC and try from time to time on appuier volume down + camera button + power button getting started one reinitialization of the factory default
Warning: the method of the buttons will cause the loss of all data
Try this!
Quoted from discussions.nokia.com/t5/Nokia-Lumia/My-Lumia-800-won-t-turn-on-anymore/td-p/1282979
You can connect the Lumia to the original charger or connect it to a PC using the supplied USB cable. In that case make sure Zune is running on the PC.
Click to expand...
Click to collapse
my nokia 800 is bricked
i tried to recover my firmware using nokia care suite 5 but it gives me the following error :X
what does this mean?
please help asap!
DTL Connection: Could not connect to media. DTL Back-End error code = 0x8400A403. DTL Back-End: Driver initialization failed. DCM status code = 0x84004424, Common USB DCM: USB preparation failed, last error code = 0x8007000D. .
Exception:
System.Runtime.InteropServices.COMException (0x8400AC35): DTL Connection: Could not connect to media. DTL Back-End error code = 0x8400A403. DTL Back-End: Driver initialization failed. DCM status code = 0x84004424, Common USB DCM: USB preparation failed, last error code = 0x8007000D. .
at FuseLib.DtlConnectionClass.ConnectToMedia()
at Nokia.CareSuite.PlugIns.WezenRecovery.RecoveryConnectionManager..ctor(FuseLoader fuseLoader, IConnection connection, UserInteractionDelegate userInteractionDelegate)
at Nokia.CareSuite.PlugIns.WezenRecovery.RecoveryDialog.RecoveryDialogModel.Flash()
at Nokia.CareSuite.PlugIns.WezenRecovery.RecoveryDialog.RecoveryDialogModel.<HandleDownloadVariantPackageCompleted>b__a(Object state)
I'm in kind of a conundrum. I tried to flash the new Amber update to on my phone but the process was interrupted on my computer. The phone turned off and now it won't even turn back on. I've tried the hard reset and soft reset button combinations (plugged into the charger and unplugged from the charger) to no avail. Help/Suggestions?
*Edit: brought my phone into AT&T and they replaced it. Guess I'll play it safe and just wait for Amber to come out OTA.
you can try Nokia Care Suite and the refurbish option
http://forums.wpcentral.com/nokia-l...after-reset-flash-process-defined-inside.html
but you need to know lumia product code to download firmware
if not helps, bring phone to service...
breasts adsrInt
dxdy said:
you can try Nokia Care Suite and the refurbish option
Click to expand...
Click to collapse
Thanks, but I tried this already. The main problem is that despite the fact that I've left the phone on the charger for several hours, it won't even turn on, whether it be by just using the power button or using the hard or soft reset combinations. Plugging it into a computer initiates no response from the computer or the phone.
Same Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results, no vibrate and no image.
My Lumia has stopped completely and I can not fix it.
Hi All,
Had a standard Nokia Lumia 920. Did a reset on the phone and it got stuck on the gears screen, so I left it over night. Woke up to find phone off. Started it up and went to Nokia logo then the 3 network logo and then nothing so I plugged it in and downloaded Nokia software updater for retail and it started to update the phone. but failed about half way through, went to try again and now the phone will not turn on. I have left it all night plugged in to a wall charger. Tried power + volume down, power + volume down + camera trick and nothing, no vibration.
If I plug it into my laptop sometimes it will come up and say "USB has malfunctioned"
Has anyone got any ideas/suggestions.
thanks in advance
Crampo
Hold power button for at least 15 seconds, Other than that its a return to Nokia job.
I am having the same problem before then I switch to samsung galaxy nexus, and I work well all the time.
basic rule: if phone turn off because battery, dont try and try turning on because mighty be bricked... plug charger, (and if not turning on) wait 5 minutes and do soft reset (Volume minus and power button together)
if phone bricked use this solution
http://mynokiablog.com/2013/10/11/how-to-easily-fix-the-lumia-reset-spinning-cogs-at-home/
how about dead usb flashing using NCS ?
bhanuprasad1981 said:
how about dead usb flashing using NCS ?
Click to expand...
Click to collapse
NCS or NSU for retail.. is same thing but NSU is easier and more for beginners
Similar Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results, no vibrate and no image.
My Lumia has stopped completely and I can not fix it.
this is a secondhand tab that I basically got just for fun, blind bid worse case I bought a brick best case I have a tablet for next to nothing.
so I got it home,unboxed and charged it up...turned it on and.... well you guessed it... nothing. well almost nothing. If it is off a battery charging animation shows and if powered on shows brand logo "trio stealth G2" for about five mins and flashes black/ repeats process. From the few android devices I've owned and some times soft bricked that is what this seems to be to me, a soft brick. I've tried all button combos to try to access a recovery and even tried hooking it to a pc to see if it could be recognized (ubuntu 13.10 and a vista machine) not luck via the device manager or adb or something called livesuit kind of a .img flasher for some devices... so anyone have any ideas on how to resurrect this tab?
Thanks, JtG