Hi everybody. My wife's sgs2 has been dropped in water twice now. Lol.
The first time we put it in rice for a week and there was no damage at all. Everything worked the same.
Now it happened again and we put it in rice for a week, but this time a couple things were affected. There is a water spot on the inside of the camera, but it works perfect still. Everything still works perfect, but it started to lose battery in only a few hours (like 4-6 hours it would be dead). So I bought her a new battery and it still does the same thing. It appears that the phone isn't going to sleep, if she leaves the screen on it just stays on forever, no matter what the time out setting is set to. I'm not sure exactly what is causing the drain.
I have formatted system and factory reset and flashed WanamLite because she likes the stock look. I wiped battery stats. None of this helped at all.
Anyone have any suggestions for me? Thank you very much.
Sent from my GT-I9100 using xda app-developers app
It's obvious that some water affecting you phone. I think the best option is to go to the nearest service center before anything worse happen.
I would suggest getting your wife a water proof phone personally.
Most phones have an indicator inside that changes color when it comes into contact with H2O. Chances are, even if you send it in for warranty, they will have an indication that it was submerged and warranty will not cover it ( if it is still within the warranty period).
If you are willing to pay to have it repaired ( likely more cost than a new phone) then send it into a service center for repair.
˙ııs ʎxɐlɐbƃbunsɯɐs ʎɯ ɯoɹɟ ʇuəs
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I am pretty sure this is a warranty claim but I wanted to run it by the community. Excuse any poor typing I'm literally on a mountain right now.
I think some moisture got into the bottom port. My s2 always thinks it's plugged into a computer. I get samsung kies connection prompts when I get into the os and battery usage tracker shows the phone as charging when I look at usage with wild spikes up and down. Can't toggle USB dev mode because it always tells me to remove USB cable. Luckily I got a tibackup just a few days ago that I offloaded to my memory card.
When I power it down I immediately get the green battery showing it's charging. In a few seconds it starts flashing between that and a battery with a temperature gauge and a exclaimation point.
Only way to get her to turn on is by plugging into a power source and holding down power.
Did a factory reset same problem. Won't be able to reset the kernel till I get home in 10 days.
Any ideas or straight back to phones 4 u warranty claim? If water damage then insurance claim ( loved my baby. Thanks
mate please in case you returned it tell me if they accepted it. I have the SAME problem :|. please tell.
Get some rubbing alcohol solution (Isopropyl alcohol) from your local pharmacy.
Pour it into a bowl.
Remove the battery cover.
Remove the battery.
Dip your phone into the bowl, and swirl it around.
Place on an air conditioner to have the alcohol and water sucked out from the dehydrated cool air conditioned air for overnight. If it is winter, put near the heater which also has dehydrated warm air.
Place battery into phone.
Turn phone on.
See if you have the problem again.
No, I am not joking.
http://en.wikipedia.org/wiki/Isopropyl_alcohol
I'm having this same exact issue - I've even had my phone unplugged for about 2 hours, yet when I go to battery status, it says it's only been on battery for 2 seconds... how did your warranty replacement go?
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
netchip said:
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
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Click to collapse
had it sealed in a ziplock bag, so no outside water got in - perhaps it got too hot in the bag or there was moisture in the bag when it was sealed? (I should've put in some silica gel or something..)
Hello,
Sorry for going MIA.
Basically I returned this to phones4u, sent it in, and they processed a warranty replacement. They didnt say anything luckily about water damage but I think its because on a rainy day some water got into the bottom. From what I could tell they cleaned up the connector at the bottom with alcohol or something - it was spic and span when i got it back and the phone worked ok.
Side note, I recieved it and saw they scrached up my phone pretty good so i complained and sent it in a second time. Recieved it and the scratches were gone, but to do this they did a new screen replacement.
THe new screen had a bright red stuck pixel. I thought I could live with it but it drove me nuts as my original screen was perfect. So i went back to phones 4 u and sent it in a third time, this time they're saying they will just give me a swap. So although the problem was fixed a mess ensued and now i'm sitting around waiting for my "swap" and next surprises with dealing with them.
THey have been ok though I'm almost sure there is water damage on that phone but they dont seem to have picked up on it, i hope i can get it swapped and then dont have to worry about water damage again.
Cheers.
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
You could try the hair dryer trick..
Swyped from HTC Desire S using XDA Premium
Let it rest more. I dropped my laptop into water in the bathtub, not full of water, but the water was on. Waited two weeks and laptop was fine, no rice was used btw.
Sent from my Samsung Galaxy S II using the xda premium app.
The rice trick should have done it, I recommend it often, but I fear you may now have damaged the phone by not leaving it long enough and subsequently putting it on charge.
Also note, most phones have water damage litmus indicators in now so your warranty is screwed too.
Sent from my GT-I9100 using Tapatalk
alias_neo said:
The rice trick should have done it, I recommend it often, but I fear you may now have damaged the phone by not leaving it long enough and subsequently putting it on charge.
Also note, most phones have water damage litmus indicators in now so your warranty is screwed too.
Sent from my GT-I9100 using Tapatalk
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Click to collapse
Depends really, you can insure a phone at most stores these days and they will replace it regardless if you do. If your household insurance is all risk, this will cover your phone as well. (note both options costs extra money a month)
But if he does not have any of that he is indeed screwed.
Also, when dropping a phone in the water remove the battery and let it dry for at least 1 week. prefered 2 weeks. Do it in dry rice or with those moist absorbing packs you find in shoes and **** these days.
It's very possible only your battery is dead, considering the phone switched on fine and it's only the charging that doesn't work. Buy a cheap battery off ebay and try it out.
I think you might be right, If the phone would have been a goner it wouldn't have started at first.But i just cant find the water damage indicators on battery or phone,just to check if i can get it repaired through warranty
Syrellaris said:
Depends really, you can insure a phone at most stores these days and they will replace it regardless if you do. If your household insurance is all risk, this will cover your phone as well. (note both options costs extra money a month)
But if he does not have any of that he is indeed screwed.
Also, when dropping a phone in the water remove the battery and let it dry for at least 1 week. prefered 2 weeks. Do it in dry rice or with those moist absorbing packs you find in shoes and **** these days.
Click to expand...
Click to collapse
Well i guess ur right.Its not the first time my phone got water damaged.In past my HD2 actually sat in water for much much long time but then i kept the phone near heating for 4-5 days and it worked perfectly well.
(although the damage indicators turned red)
chelseafan said:
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
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Click to collapse
Hehehhe you are so dumb man ;-)
tooo sad
Do you know where are the water damage indicators on GS2 ??
chelseafan said:
I think you might be right, If the phone would have been a goner it wouldn't have started at first.But i just cant find the water damage indicators on battery or phone,just to check if i can get it repaired through warranty
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Click to collapse
I'm just speculating about the indicators on the sgs ii, it's common practice for other manufacturers to use them, often in plain sight. The gs ii, may not have any but if it does they're probably inaccessible inside.
Best bet is to examine some tear down photography. Maybe ifixit has one?
Sent from my GT-I9100 using Tapatalk
Uncooked rice is inefficient. Not sure why people use that when they can use either silica gel or desiccant, both of which come when you buy certain dry foodstuff or PC cases/computer parts/cameras (or you can buy it from the camera store). Is it worth saving a few dollars and risk the water being in your phone for that much longer?
alias_neo said:
I'm just speculating about the indicators on the sgs ii, it's common practice for other manufacturers to use them, often in plain sight. The gs ii, may not have any but if it does they're probably inaccessible inside.
Best bet is to examine some tear down photography. Maybe ifixit has one?
Sent from my GT-I9100 using Tapatalk
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Click to collapse
http://www.ifixit.com/Teardown/Samsung-Galaxy-S-2-Teardown/5861/1
Do you see any water damage indicators ?
chelseafan said:
Ok i dropped my GS2 in water the other day aswel but i took it off within few seconds,I kept the battery and phone in uncooked rice overnight.Next morning when i try to switch it on, walla! it started perfectly until it showed low battery. I kept the phone on charge(battery with exclamation mark appeared on screen) then i tried to switch it back On after a while but it just wont start !! HELP
Click to expand...
Click to collapse
Hello everybody...
I'm almost in the same situation as chelseafan...
GS2 dropped in the water, switched off, tried to dry it with my hairdryer, then successfully switched on. Everything seemed to work just fine, but then it suddenly died and I couldn't turn it on again.
I probably didn't wait enough to let it dry (a couple of hours) and now it's in a box with rice and silica.
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Thanks to everybody!
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Nope water damage is chargeable .Indicator somewhere under the camera area .
jje
JJEgan said:
I couldn't find any water detector sticker or similar, is there any feedback for this kind of sensors on the GS2? I was just trying to understand if I can get it repaired in warranty or not...
Nope water damage is chargeable .Indicator somewhere under the camera area .
jje
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Click to collapse
Thanks jje, I'll try to let it dry some days more and then we'll see... Maybe I'm lucky!
Speaking from experience, rice works, but overnight is not enough, should have left it longer, next mistake is powering it on and charging it, water and electricity do not mix, that may be the stick that broke the camels back, but I hope not in your case.....
sachilleas said:
Link in orriginal post to ifixit
Do you see any water damage indicators ?
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Click to collapse
As I see it in the pictures there are two Water Indicator stickers in the phone.
1. In de corner of the battery compartment, down to the right
2. In de back housing, not the battery cover, between the small camera window and the speaker opening.
You can see them in the pictures 1 and 2 of Step 4.
Apparently Samsung uses white stickers with blue/purple crosses on it. They are about 3 by 3mm.
I've been lucky! After 3 days turned off and closed in a box with plenty of rice and silica, my GS2 is back and working perfectly! No issue detected so far!
So, a little list of suggestions after my bad experience:
1- GS2 is NOT waterproof
2- the fastest you take it out from water the best chances to have it working again you have
3- take out the battery as fast as you can and don't turn it on
4- silica and rice worked just fine for me, but be patient, you will need at least 3-4 days
5- be perseverant: after one day of treatement I couldn't switch on my GS2, but atter 3 days everything was ok!
Hope this will help others!
Sent from my GT-I9100 using XDA App
I have had my Samsung Galaxy S2 for a bit more than a year now. I have had some proper trouble with it from the start (ranging from forced close loop to rebooting or simply turning off randomly).
About half a year ago I installed a custom rom (GalaxyMOD I believe), with which I had little to no issues (thanks for providing those, by the way).
This morning it wouldn't turn on (even though it was on before I went to sleep). I simply thought the battery was low (it had reasonable % the night before, though) and connected it to my charger. Then, all of a sudden, smoke came out of my phone near the micro-USB port. I immediately removed the charger.
Just to be sure, it's impossible that the custom rom caused this, right? I'm thinking that somehow the inside must have gotten damp. Should this be the case, will it still qualify for warranty service? I mean, the smoke was not caused by irresponsible use. Of course, the phone might have been dropped once or twice since I own it, but that's still no reason for the smoke to occur... I didn't place it anywhere different than I do usually during the night and it has never directly been in contact with water (I don't use it in the rain f.e.).
Thanks in advance.
smoke
Dam, i know you can alter the amount of juice through a USB cable to fast charge but it should be no where near enough to cause ignition or
smoke.
Even if the phone was damp it isn't going to generate that amount of heat to get smoke.
And even if you had a bunch of lint (dust) in the exact right place you still shouldn't have smoke.
Im at a complete loss as to why this has happened??
sounds like a serious issue, have you dropped the phone?
IF the phone is damp, best way to get rid of that is to place it in an air tight container overnight covered in dry rice.
The dry rice will slowly pull any damp into the gains and out of the phone.
Good luck
Seutekop said:
I have had my Samsung Galaxy S2 for a bit more than a year now. I have had some proper trouble with it from the start (ranging from forced close loop to rebooting or simply turning off randomly).
About half a year ago I installed a custom rom (GalaxyMOD I believe), with which I had little to no issues (thanks for providing those, by the way).
This morning it wouldn't turn on (even though it was on before I went to sleep). I simply thought the battery was low (it had reasonable % the night before, though) and connected it to my charger. Then, all of a sudden, smoke came out of my phone near the micro-USB port. I immediately removed the charger.
Just to be sure, it's impossible that the custom rom caused this, right? I'm thinking that somehow the inside must have gotten damp. Should this be the case, will it still qualify for warranty service? I mean, the smoke was not caused by irresponsible use. Of course, the phone might have been dropped once or twice since I own it, but that's still no reason for the smoke to occur... I didn't place it anywhere different than I do usually during the night and it has never directly been in contact with water (I don't use it in the rain f.e.).
Thanks in advance.
Click to expand...
Click to collapse
1) If it's been exposed to moisture, unlikely to honour warranty regardless of what's wrong with it. Depends on whether the moisture indicators in the phone have been tripped
2) Rooting/flashing non-stock firmware on your phone voids the warranty. Having said that, if you go back to stock firmware & reset the flash counter, many people still get warranty service. Tho in your case 1) is a concern.
In other words, go back to stock, reset the flash counter & send it in to Samsung/authorised repairer & see what happens if the rice trick doesn't work.
hypnobabes said:
Dam, i know you can alter the amount of juice through a USB cable to fast charge but it should be no where near enough to cause ignition or
smoke.
Even if the phone was damp it isn't going to generate that amount of heat to get smoke.
And even if you had a bunch of lint (dust) in the exact right place you still shouldn't have smoke.
Im at a complete loss as to why this has happened??
sounds like a serious issue, have you dropped the phone?
IF the phone is damp, best way to get rid of that is to place it in an air tight container overnight covered in dry rice.
The dry rice will slowly pull any damp into the gains and out of the phone.
Good luck
Click to expand...
Click to collapse
Yes, I have dropped the phone. However, the last time I dropped it was at least three weeks ago and I have recharged it without any problems multiple times since then.
I would like to try the rice idea. Do I need to take anything into account when doing so? Like removing battery, or even disassembling it?
MistahBungle said:
1) If it's been exposed to moisture, unlikely to honour warranty regardless of what's wrong with it. Depends on whether the moisture indicators in the phone have been tripped
2) Rooting/flashing non-stock firmware on your phone voids the warranty. Having said that, if you go back to stock firmware & reset the flash counter, many people still get warranty service. Tho in your case 1) is a concern.
In other words, go back to stock, reset the flash counter & send it in to Samsung/authorised repairer & see what happens if the rice trick doesn't work.
Click to expand...
Click to collapse
I would love to go back to stock, but how can I do this? It won't boot and it won't connect with my PC either.
Thanks for your replies.
Give it a few days in the rice as Hypnobabes suggested & see if you can get it to boot. If not, you're going to have to take your chances, send it in & see what happens. If they do want to charge you for the repair, ask them for a quote. If you're not happy with the price, ask around local mobile repair shops & see if they'll fix it more cheaply.
Seutekop said:
I would love to go back to stock, but how can I do this? It won't boot and it won't connect with my PC either.
Thanks for your replies.
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Click to collapse
MY friend have (i9100) he dropped it in the water & then he dried it 100% then when he turn his phone on the phone is in air plain mod he try to change it but no use but every thing else is ok
what to do ?
what i think that it will solve it is format but i didn't try it
Sorry bad english
Take the battery out. Put the phone in a bag of rice for a week. A whole week. Do not touch the phone during that week. Not even once. Turning the phone on so soon after being immersed in water probably killed any chance of saving it.
And besides, it's a hardware issue anyway. Beyond what I've told you, what do you expect people here to say ? We can't magically fix hardware problems here. A 'format' isn't going to make any difference whatsoever if components have been water damaged (which sounds likely).
i did what you said when it got dropped in the water
he thought that it is software problem so i will do what is possible
Take out battery and put mobile and battery in front of sun for 10-15 mins. May be water damaged the network circut.
Hope it helps.
Sent from my GT-I9100 using xda app-developers app
Last night my phone was working fine, when I went to bed it was charging and still working. When I woke up this morning the screen was black, with no response. I tried to get into recovery and download mode with no luck. I tries these steps to get into download mode except for the usb jjg The phone is rooted and a rom has been flashed, but I did that a couple of weeks back. I have no idea how this could have happened. Also when I plug it in to charge there is no response from the phone. The screen stays black no matter what I do.
Also about a week ago, I dropped my phone outside, it was in torrential rain over night. The next day when I found it, it booted up no problem and has been working perfectly until today.
Does anyone have any ideas or solutions?
I'd really appreciate any help,
Dillon
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
rajasiman said:
I'd faced the same issue once. In this state, even if the phone is connected for charging, all that happens is the phone becomes warm. I tried everything and the final solution was to get it replaced. My phone was covered under warranty.
Click to expand...
Click to collapse
Unfortunately mine is not, I guess I could get a replacement motherboard then, are they easy to replace yourself?
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
MistahBungle said:
The only replacement motherboard you'll be getting is a 2nd hand one; Samsung don't sell new motherboards (unless you're paying one of their service centres to replace it).
Given it was exposed to water 'overnight' & given it sounds like you used it immediately after water exposure (as opposed to immediately shutting the phone down, removing the battery & leaving it in a bag of rice for a week undisturbed), there's a fair chance even a motherboard replacement won't help if other components are damaged.
Water + electronics = unhappy ending.
Might want to start looking for another phone.
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Click to collapse
Yeah I did use it straight away, not the smartest move I must admit. I guess I will, just annoying having to buy a new phone. Thanks for the info, and thanks for reminding me about the bag of rice, in case something like this happens to me again.