Hello,
I recently returned my GS3 because of an audio problem.
My GS3 was rooted, so before to returned it, I used Triangle Away to reset the flash counter then I flashed an official firmware with Kies. The status of the GS3 was "normal" (in french but I suppose it's the same in english) and my counter showed a "Samsung Official"
The problem is that Samsung refuses to repair my mobile and claims my warranty is voided because my device was rooted and asks me to pay for the repair.
So I have two questions :
Firstly : How can Samsung know my device was rooted after a reset of the flash counter, a flash with an official firmware and an hard reset ?
Secondly : Is There anyone else who had the same problem with Samsung ?
img4.hostingpics.net/pics/71048111337050.jpg
Thank you (Im french so sorry for my English)
What ROM build and modem did it come with?
What ROM build and modem did you send it back with?
AbuYahya said:
What ROM build and modem did it come with?
What ROM build and modem did you send it back with?
Click to expand...
Click to collapse
At first the phone was the official rom (Samsung 4.0.3) then I put Cyanogen Mod 10 (root), then I went back to the official rom via kies (I put away Triangle) and I again flash for a rom clean. Then I did a hard reset.
I never flash the modem
I send my phone with the official Rom (4.0.4) downloaded with Kies
Jordan67 said:
At first the phone was the official rom (Samsung 4.0.3) then I put Cyanogen Mod 10 (root), then I went back to the official rom via kies (I put away Triangle) and I again flash for a rom clean. Then I did a hard reset.
I never flash the modem
I send my phone with the official Rom (4.0.4) downloaded with Kies
Click to expand...
Click to collapse
Was it the right version... ex, was it originally on a carrier branded firmware, but you flashed an unbranded version?
Did you flash another region's firmware, ex Polish firmware will have a different CSC to an English one, and can show it has been rooted.
Are you sure there were no root apps, or CWM recovery zips on your internal sd?
All of these can show the system has been rooted before, and are grounds for voiding warrenty (examples can be triangle away apk, CFroot, rom .zips etc.
I have never had my internal sd wiped when I wipe data/factory reset, so this could be plausible.
Related
Hi, i have had my sgs2 for a few months and i've decided i want to swap it for a different phone
my problem is, i have flashed a lot of different rom's and forgot to make a nandroid backup of original firmware so i have found the second to last update (original samsung stock) and flashed that via odin so the phone is back to stock unrooted, i then connected it to kies and tried to update to latest firmware but it came back with unable to update this device
i got the stock firmware from the post in original development and i'm almost sure its the right one
i am from the UK and i am on Orange network but the mobile is unlocked, can anyone help me to get kies to update or tell me what the right firmware/kernel to use so kies will update the device.
p.s. i only want to do this because i want the person i am swapping with to be able to update it without using odin etc..
Thanks,
Simon.
KF3 is an official firmware as far as I know. Download and flash that via Odin. You should get update via Kies if it is there.
Sent from my GT-I9100 using Tapatalk
First is your phone factory unlocked or unlocked by IMEI.If its unlocked by IMEI then you need to check the product code to see what operator firmware is the original but if its factory unlocked then XDA or Samfirmware should have it but clear the bin counter and system data in CWM mode before the flash.Try everything to clear the phone completely.
What firmware do have now??
Hi guys,
right so what i did is this
flash (odin) stock xwlp7 (three italy) stock rom
rooted in order to install few mods
reset conter using triangle away
recreated stock kernel from stock rom and flashed it
now i connect the phone to kies, it does indeed connect, but it says kies is unable to upgrade firmware on my phone, how can i solve this ?
i would like to keep the phone as it is now(with my mods) but have it unrooted and kies being able to upgrade firmmware un future.
it's my wife's phone and i want it to be ok if something should go wrong and i would have to bring it in assistance.
thanks in advance
you have already got used to flashing update manually from ODIN...when future update comes do it in the same way....
While you are already on a latest firmware and there is nothing to upgrade Keis to do what?...
Kies requires original firmware with all codes matching .
or download the firmware via CHECKFUS ..
Or join XDA Developers forum and ignore Kies .
jje
JJEgan said:
Kies requires original firmware with all codes matching .
or download the firmware via CHECKFUS ..
Or join XDA Developers forum and ignore Kies .
jje
Click to expand...
Click to collapse
sorry maybe i did not explain myself
what i want is the phone to be fine for insurance purpose.
so i re installed stock kernel after installing mods (status bar and crt off)
basically i installed stock firmware, obtained root to install these mod, then flashed stock kernel in order to be all stock,but apparently kies still sees something modified on my phone and says it cannot be upgraded.
all i want is the phone to be stock now without loosing my mods
wwwpuntoit said:
sorry maybe i did not explain myself
what i want is the phone to be fine for insurance purpose.
so i re installed stock kernel after installing mods (status bar and crt off)
basically i installed stock firmware, obtained root to install these mod, then flashed stock kernel in order to be all stock,but apparently kies still sees something modified on my phone and says it cannot be upgraded.
all i want is the phone to be stock now without loosing my mods
Click to expand...
Click to collapse
Unless codes match Kies will not see a firmware .You will just keep going around in circles like all the other modify phone and want Kies to update posters .
A total removal of KIES and all registry entries with a fresh install may help .
SEE
http://forum.xda-developers.com/showthread.php?t=1089874
Copy of original .
One original firmware download from stock or branded provider rom threads and save or use CHECKFUS to download and flash via Odin .
Easy to flash if required and no need to involve KIES .
jje
My SGS2 version is:
PDA: I9100XWKI4
PHONE: I9100XXKI1
CSC: I9100OXXKI2
My phone is currently rooted with CF-root. I'm selling the phone and getting a SGS3, so now I want to unroot the phone. I don't want to upgrade to a newer version of Android, just unroot and after that reset binary counter with an USB jig.
What should I do? Can I just flash the phone with XWKI4 stock kernel found here: http://forum.xda-developers.com/showthread.php?t=1075278
Will flashing with stock kernel remove root and programs that came with CF-root or do I have to flash the full XWKI4 firmware package? Phone was updated to XWKI4 using Kies, so I guess I have to also replace the bootloader with old version? After that I can use the USB jig and reset binary counter?
Yep. You can flash the stock kernel, but given you're selling it I'd do the following:-
*Go into CWRecovery and format cache, data, system, & internal sd card.
*Flash stock rom in Odin
*Factory reset just for good measure
Done.
And yes, if you find the jig doesn't work initially, flash the old bootloader then jig it to reset the flash counter. Having said that, if the jig does work in the first instance, don't flash a bootloader just because it sounds reasonable to do so. The less messing around with bootloaders the better; you only play with them if you have a specific reason for doing so.
Thanks! I'll give it a try. I want to be very careful, not a good time to brick the phone, the buyer wouldn't be happy...
No probs ;-)
If you follow those steps the phone will be as close to the day you bought it as you can get it, obviously minus wear & tear.
otj80 said:
Thanks! I'll give it a try. I want to be very careful, not a good time to brick the phone, the buyer wouldn't be happy...
Click to expand...
Click to collapse
[SOLVED]
Went through these steps and now the phone is unrooted and with newest offcial version of ICS, and binary counter is reset.
Now the buyer wants the phone with ICS and I haven't gotten an usb jig, either.
So, would the simplest plan be now:
1) Go into CWRecovery and format cache, data, system, & internal sd card.
2) Flash newest official version of ICS, using ODIN (found here: http://forum.xda-developers.com/showthread.php?t=1544487). That would be XWLPG (I have the Nordic version of SGS2).
3) Root the phone with CF-root LPG
4) Use Chainfire's triangle away app
5) Again flash newest official version of ICS, using ODIN.
6) Factory reset
Would this remove root and reset binary counter? Will flashing newest official version of ICS after using the triangle away app change the counter value again?
Hello folks,
This is my first post here, I searched for answers on the forum but didn't find them.
I had a rooted I9300 that I upgraded with the stock 4.3 firmware a couple of weeks ago. As many people I am not satisfied w/ 4.3 mostly because of the battery drain pblm.
So I tried to downgrade to the stock 4.1.2 (found on sammobile, I cannot link it but this is the french ROM from my provider). I used Odin 3.09 and I must have done smthg wrong because I couldnt reboot properly (locked on the Samsung logo).I did a hard reset of my phone and I had it running on 4.1.2 as I wanted. But I had no more network access as somehow I corrupted my IMEI # in the process. I thought that I was screwed because of course no back up... But this morning I upgraded my phone back to 4.3 via Kies and I got my IMEI back
But still my problem is not solved as I don't want 4.3 on my phone!
So here are my questions:
1) I have read that it is not possible to downgrade because of the Knox flag. I don't think that I have this flag because I don't see it in download mode and moreover, I COULD downgrade to 4.1.2 (but without network access). Then, if I back up my /efs and redo the same process, will I get a phone running on 4.1.2 with network access?
2) I would like to understand why my downgrade didnt work (beyond the Knox problem, which I think is irrelevant in my case). I have two guesses: I put the .tar.md5 file in BL instead of PDA in Odin3.09, and my flash counter wasnt set to 0. Which one is the most likely to have failed my flash? Maybe both...^^
3) Last, In the case I can't get back to my lovely 4.1.2 can I consider to flash a custom ROM from 4.3, or this upgrade will prevent me to do anything?
I am sorry guys, I know that it is a long post but thanks for your answers!!!
pazeltov said:
So here are my questions:
1) I have read that it is not possible to downgrade because of the Knox flag. I don't think that I have this flag because I don't see it in download mode and moreover, I COULD downgrade to 4.1.2 (but without network access). Then, if I back up my /efs and redo the same process, will I get a phone running on 4.1.2 with network access?
2) I would like to understand why my downgrade didnt work (beyond the Knox problem, which I think is irrelevant in my case). I have two guesses: I put the .tar.md5 file in BL instead of PDA in Odin3.09, and my flash counter wasnt set to 0. Which one is the most likely to have failed my flash? Maybe both...^^
3) Last, In the case I can't get back to my lovely 4.1.2 can I consider to flash a custom ROM from 4.3, or this upgrade will prevent me to do anything?
I am sorry guys, I know that it is a long post but thanks for your answers!!!
Click to expand...
Click to collapse
1) as I know s3 i9300 has no knox
2) which sammy version did you flash. probably it was somethig older than xxemg4. so with upgrade you also upgrade the baseband. as you have flashed a 4.3 rom your efs was converted to efs v2 which is not compatible with basebands older than xxemg4. if you now revert back to 4.1.2 with a baseband older than xxemg4 than your evs is incompatible with it and will not work.
solution: make efs backup - flash 4.1.2 with odin (I would suggest xxemg4 so you have definitely the right baseband) - flash xxemg4 modem (or newer modem) with odin, if it is not already included in the rom
3) you can always flash a custom rom by using a custom recovery (how to's are in general section - stickies)
Darkened_Sky said:
2) which sammy version did you flash. probably it was somethig older than xxemg4. so with upgrade you also upgrade the baseband. as you have flashed a 4.3 rom your efs was converted to efs v2 which is not compatible with basebands older than xxemg4. if you now revert back to 4.1.2 with a baseband older than xxemg4 than your evs is incompatible with it and will not work.
solution: make efs backup - flash 4.1.2 with odin (I would suggest xxemg4 so you have definitely the right baseband) - flash xxemg4 modem (or newer modem) with odin, if it is not already included in the rom
Click to expand...
Click to collapse
The PDA was I9300XXEMC2 so the modem was XXEMC2 right? I think that it is indeed an older than XXEMG4 but this one hasn't been released in a ROM by my provider.
So I will flash again I9300XXEMC2 and then flash the XXEMG4 modem. Should I reset my flash counter to 0 before doing so (w/ triangle away) or it won't matter?
Edit: I checked Samsung naming convention, my modem was BUEMC2.
pazeltov said:
The PDA was I9300XXEMC2 so the modem was XXEMC2 right? I think that it is indeed an older than XXEMG4 but this one hasn't been released in a ROM by my provider.
So I will flash again I9300XXEMC2 and then flash the XXEMG4 modem. Should I reset my flash counter to 0 before doing so (w/ triangle away) or it won't matter?
Edit: I checked Samsung naming convention, my modem was BUEMC2.
Click to expand...
Click to collapse
flash counter shouldn't matter. only needed to reset it is when you need it for waranty.
don't forget to make an efs backup
Darkened_Sky said:
don't forget to make an efs backup
Click to expand...
Click to collapse
Of course. But as I am gonna flash a ROM prior to XXEMG4, it won't be the right efs in either case.
I needed to replace the original Email.apk & Exchange2.apk with an XDA-version ( Exchange Security Bypass ) since i don't want the exchange server to lock down my entire phone so i rooted my Alpha. In addition i removed S-health and some other apps i don't want on my phone. Of cource, now the built in update-function from Samsung won't work and when Lollipop is pushed out i'll be left out
So my questions are:
1. Can i unroot my phone and get updates through Samsung even though i replaced/deleted some apps?
2. I presume i needed root only to install/replace the email-app, if i unroot my phone, will the replaced app still work?
3. After what i've done, can i restore the original firmware somehow and get my "update priviliges" back?
You can get the stock firmware and flash it (using kies or odin/heimdall & sammymobile)
Cool, thanx!
Which flashing tool would you recommend?
DThought said:
You can get the stock firmware and flash it (using kies or odin/heimdall & sammymobile)
Click to expand...
Click to collapse
and will be still marked custom ? or will fastboot register that it been modded ? bcos when i had S3 iin 20011-12 and I accidentaly flashed note 3 recovery so it fried touch .. and i used triangle app or some soft dont know which one to reset count in fastboot and make it official ..
Is it poss with alpha too ?
Simona Simmy said:
and will be still marked custom ? or will fastboot register that it been modded ? bcos when i had S3 iin 20011-12 and I accidentaly flashed note 3 recovery so it fried touch .. and i used triangle app or some soft dont know which one to reset count in fastboot and make it official ..
Is it poss with alpha too ?
Click to expand...
Click to collapse
Triangle Away does not work with the Alpha (yet?) and a modified ROM is spotted by Knox and will not update.
No doubt when Samsung release a Lolipop firmware it will be available to download from the usual places and flash with TWRP or Odin.
faldo said:
I needed to replace the original Email.apk & Exchange2.apk with an XDA-version ( Exchange Security Bypass ) since i don't want the exchange server to lock down my entire phone so i rooted my Alpha. In addition i removed S-health and some other apps i don't want on my phone. Of cource, now the built in update-function from Samsung won't work and when Lollipop is pushed out i'll be left out
So my questions are:
1. Can i unroot my phone and get updates through Samsung even though i replaced/deleted some apps?
2. I presume i needed root only to install/replace the email-app, if i unroot my phone, will the replaced app still work?
3. After what i've done, can i restore the original firmware somehow and get my "update priviliges" back?
Click to expand...
Click to collapse
1. you can unroot but i doubt that automatic updates will work. the OTA will not work in a custom rom. as long as you have official/stock rom installed (by odin or other methods), OTA will work.
2.as soon as you flash a stock rom/firmware, all the apps and bloatware will be back.
3.yes you can flash an official/stock firmware via Odin or other methods. you can check updates on www.sammobile.com/firmwares
Simona Simmy said:
and will be still marked custom ? or will fastboot register that it been modded ? bcos when i had S3 iin 20011-12 and I accidentaly flashed note 3 recovery so it fried touch .. and i used triangle app or some soft dont know which one to reset count in fastboot and make it official ..
Is it poss with alpha too ?
Click to expand...
Click to collapse
an unrooted stock rom will not be marked as custom regardless the Knox counter. i had S4Mini previously and i only had to flash stock rom and OTA will work (although i never used it. i like to chose which firmware is best and available through the above menioned source. knowing that OTA will work on stock rom, i don't think triangle away is important unless you want to sell the device and cover the tracks that you've tried unofficial firmwares
neofral said:
1. you can unroot but i doubt that automatic updates will work. the OTA will not work in a custom rom. as long as you have official/stock rom installed (by odin or other methods), OTA will work.
2.as soon as you flash a stock rom/firmware, all the apps and bloatware will be back.
3.yes you can flash an official/stock firmware via Odin or other methods. you can check updates on www.sammobile.com/firmwares
an unrooted stock rom will not be marked as custom regardless the Knox counter. i had S4Mini previously and i only had to flash stock rom and OTA will work (although i never used it. i like to chose which firmware is best and available through the above menioned source. knowing that OTA will work on stock rom, i don't think triangle away is important unless you want to sell the device and cover the tracks that you've tried unofficial firmwares
Click to expand...
Click to collapse
Well i had to do it on s3 as it went back it had warranty still ☺
Simona Simmy said:
Well i had to do it on s3 as it went back it had warranty still ☺
Click to expand...
Click to collapse
well, that's the difference. now Knox counter disables warranty but other functions are kept. i think that's why we don't see new versions of TriangleAway app