[Q] No connection - Sprint HTC EVO 4G LTE

Is there anyway to brick 3g/4g?
Was switching ROMS and all of a sudden connection just died. I doubt its the towers around here. Ive heard nothing about it.I have tried going back to stock and im still not getting any service. cant update prl or profile.

stingen said:
Is there anyway to brick 3g/4g?
Was switching ROMS and all of a sudden connection just died. I doubt its the towers around here. Ive heard nothing about it.I have tried going back to stock and im still not getting any service. cant update prl or profile.
Click to expand...
Click to collapse
if your not on a sense rom you won't be able to update prl and profife as far as I know

Try reprovisioning the phone ##72786# password is msl

bigdaddy619 said:
if your not on a sense rom you won't be able to update prl and profife as far as I know
Click to expand...
Click to collapse
Sorry should had clarified. I am back on Sense.
om4 said:
Try reprovisioning the phone ##72786# password is msl
Click to expand...
Click to collapse
I was trying that except there are no letters except for W and P. Just numbers and other junk.

stingen said:
Sorry should had clarified. I am back on Sense.
I was trying that except there are no letters except for W and P. Just numbers and other junk.
Click to expand...
Click to collapse
No, its your MSL code. The one you get from running MSL Reader if you have root. Just put that code in after ##72786# prompts you for it.

grizzlywan said:
No, its your MSL code. The one you get from running MSL Reader if you have root. Just put that code in after ##72786# prompts you for it.
Click to expand...
Click to collapse
yea stupid me realized after I posted that. Just had to root to get it. Well it seemed to work for a minute. Got service and then it disconnected.
Service State: Out of Service.
If you didn't get sprint insurance does the warranty cover things like this?

For future reference the free version of CDMA workshop will give you msl without root and if you call sprint tech support and ask for it they have no reason to not give it to you. You should take it to sprint and see if they will swap it out.

om4 said:
For future reference the free version of CDMA workshop will give you msl without root and if you call sprint tech support and ask for it they have no reason to not give it to you. You should take it to sprint and see if they will swap it out.
Click to expand...
Click to collapse
So got it swapped for a new evo 4g lte. But the other evo would work only in 4G areas. Data would work but neither voice or texting would work.
Strange. Maybe this phone handles the "handoff" better I hope.

Related

##778# for Verizon xv6800

I've tried multiple times in different manners and cannot seem to get this command to work. At first I thought it might just be the DCD ROM I'm running but I even tried after flashing back the OEM. Actually flashed back just to see. So anyway, anyone else got any good ideas?
Now in my venture with ROM's yesterday and the new SPL I did end up messing my radio settings up. I figured if I just done *228 I could recover everything. Even though it said programming complete when I went to place a test call it said it couldn't authorize and told me to call *8899. I told the person who answered that I had to hard reset and now it wouldn't authorize. Then he asked me to *228 and I told him I already have with no results. He said do it again because he just reset something.
So once again I'm scratching my friggin head bacause of all of this. I can't get the commands to work so I can retrieve the A-Key and other info. Now I wonder if you can even get to that with Verizon in my area (Charlotte NC).
Anyone able to make sense of all of this and possibly lead me in the right direction?
try ##778
and then go to EDIT
the password you'll need is 000000 (six zero's)
coffey_joshua said:
try ##778
and then go to EDIT
the password you'll need is 000000 (six zero's)
Click to expand...
Click to collapse
I should have mentioned I tried that too
i'm in greensboro
and i've
dialed ##778 and then hit call and it brings you to the EPST screen
lllboredlll said:
I should have mentioned I tried that too
Click to expand...
Click to collapse
Use file explorer to browse to the windows folder on your phone. In there you will find an application called EPST. Open that up.
ryotgz said:
Use file explorer to browse to the windows folder on your phone. In there you will find an application called EPST. Open that up.
Click to expand...
Click to collapse
Finally Thaaaaaaannnnnnnnkkkkkkkkk you
Just followed your instructions, and run EPST ... is it normal that I don't have any A-KEY data
I'm on TELUS if that helps.
EPST is not working for me either. I got EPST Lab to fire up but nothing else.
Juicy47 said:
Just followed your instructions, and run EPST ... is it normal that I don't have any A-KEY data
I'm on TELUS if that helps.
Click to expand...
Click to collapse
Yes that is normal on Telus.
jjlwork said:
Yes that is normal on Telus.
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Click to collapse
So do I just not have an A-Key and ignore having to write this down prior to the flash?
Juicy47 said:
So do I just not have an A-Key and ignore having to write this down prior to the flash?
Click to expand...
Click to collapse
yes that's fine.
I actually am on Verizon in Chicago and do not have an A-Key....should I worry or does it only matter by location?
I have Verizon in San Diego. I managed to brick the phone. VZN support figured out that I'd somehow erased the A-key and gave me a new one. I noticed after entering it and going back to look at it that it couldn't be viewed (kind of like a password). On other occasions I've managed to get myself dropped from the local switch (there words - not sure what it actually means) and have my ESN erased from their system.
I've found that turning off the phone radio (put it in flight mode) before experimenting with it keeps it from mucking up the network and eliminates those late-night calls to tech support.
MoonlightRob said:
I have Verizon in San Diego. I managed to brick the phone. VZN support figured out that I'd somehow erased the A-key and gave me a new one. I noticed after entering it and going back to look at it that it couldn't be viewed (kind of like a password). On other occasions I've managed to get myself dropped from the local switch (there words - not sure what it actually means) and have my ESN erased from their system.
I've found that turning off the phone radio (put it in flight mode) before experimenting with it keeps it from mucking up the network and eliminates those late-night calls to tech support.
Click to expand...
Click to collapse
Moonlight,
Are you saying that by going into flight mode before flashing helps prevent losing your A-Key?
jeep14 said:
I actually am on Verizon in Chicago and do not have an A-Key....should I worry or does it only matter by location?
Click to expand...
Click to collapse
I am verizon in chicago and i didn't have an A-Key either. It didn't matter, i ended up having to call verizon anyway and i was talking to tech support for a good hour or two and they kept remotely trying to re-authenticate my phone... on the third try it worked.
They even gave me a new A-Key and the damn A-Key didn't even work... the operator said that was the first time she has ever seen an A-Key not work.
... anyway it is all working great after tech support helped me re-activate everything.

[SOLVED]SMS Error - Radio Interface Resource Shortage

SOLUTION: You need to call Sprint (from another phone - 1.888.211.4727) and tell them you can't call or text and you are getting the error "SMS Error - Radio Interface Resource Shortage - Cause Code: 64, Error Class: 2" They wil refresh you on the network, takes about 5 mins. Hope this helps
----------------------------------------------------------------------
Anyone having this issue after Revolutionary? I NEVER had this problem before and it started happening to me even before I put my own ROM on. I cannot send ANY texts. I'm wondering if anyone else is having this problem and what you did to fix it. Tried a wipe and reflash and still happening. Any ideas?
Also: Cause Code: 64 Error Class: 2
Your going to have to call Sprint. There is someone who asked how to manually do it, check the Q&A area for a thread called Manually reset or something like that.
I'dink link this to you, but I'm on the XDA App
Appreciate my help? Thank me
I'd get on the phone with Sprint, they probably can fix that easily. I'm sorry bud that sucks, I didn't have that problem and never have.
DDiaz007 said:
Your going to have to call Sprint. There is someone who asked how to manually do it, check the Q&A area for a thread called Manually reset or something like that.
I'dink this to you, but I'm on the XDA App
Appreciate my help? Thank me
Click to expand...
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Thanks for the info, however, I don't see a thread like that overthere and I went 3 pages deep.
-viperboy- said:
Thanks for the info, however, I don't see a thread like that overthere and I went 3 pages deep.
Click to expand...
Click to collapse
It is called "How do you manually activate your phone". It is like the first thread in the Q&A forum.
Appreciate my help? Thank me
Here
BDawgTrap said:
##72786# should work and it wont erase your data...
##786# will reset the device and your data
##3282# and you can go to data profile, menu and then restore.
you need your msl for them all - i can help with that if you dont know how
or lastly you could call sprint haha
EDIT: you can also go to Home page - Menu - Settings - system updates - And then try update profile and prl.
Click to expand...
Click to collapse
Download MSL reader in the market so you can get your MSL
Appreciate my help? Thank me
ayy viper... i had that issue a few weeks ago. I unplugged my airave.... rebooted a few times and it started working. Just wondering, are you connected to an airave?
DDiaz007 said:
Here
Download MSL reader in the market so you can get your MSL
Appreciate my help? Thank me
Click to expand...
Click to collapse
Thanks much!
dadoc04 said:
ayy viper... i had that issue a few weeks ago. I unplugged my airave.... rebooted a few times and it started working. Just wondering, are you connected to an airave?
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Click to collapse
No sir!
-viperboy- said:
Thanks much!
No sir!
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Click to collapse
Hopefully that works for you. If not, last resort will be calling Sprint. They'll fix the problem.
Appreciate my help? Thank me
I guess I will have to call Sprint. I tried the first code and it didn't work. Maybe the others would have but I'm going to bed now and I may just have Sprint deal with it in the morning
Driving my crazy. Does it constantly when connected to the air rave. Rebooted that thing 20 times.
Sent from my HTC Evo 3D.
Same thing happened to me after rooting. I was also unable to make calls or send SMS. Got the error code 16 when trying to make a call. I stayed on the line and was connected to a Sprint rep who told me they reset my info which fixes the problem. Told me to turn my phone off for 30 seconds then back on. calls and sms working again.
Sprint Rep was on the ball and new what to do as soon as he started talking. I assume they got a lot of these calls in the last 12 hours.
I'm not rooted or attached to an airave and I've been getting this error since I bought it yesterday ..becoming more and more disappointed with this thing
sent from my DAMN 3D!!
it can only fix by contacting sprint
same thing happen when i got s-off, i just got off from chatting on sprint and they fix the problem i told them the issue and they asked me to turn off my phone and take out the battery then she asked me to turn it back on and and to dial this number 1888 546-0348 and then voice prompt said "your phone is now activated" and now its working fine
it happened to me too after I did s-off. I could not get my sms working and did reset and everything. I ended up flashing the stock image available here in the forums. I guess I will wait for the tool to get out of beta and if not just wait for htc unlock. OK fail on my part, I just checked this morning and my calls are still not working lol. I need to call sprint I guess.
mondragon21 said:
same thing happen when i got s-off, i just got off from chatting on sprint and they fix the problem i told them the issue and they asked me to turn off my phone and take out the battery then she asked me to turn it back on and and to dial this number 1888 546-0348 and then voice prompt said "your phone is now activated" and now its working fine
Click to expand...
Click to collapse
good, might go s-off again soon lol.
nkd said:
good, might go s-off again soon lol.
Click to expand...
Click to collapse
Are you sure you don't have s-off still?
Sent from my PG86100 using XDA Premium App
I was getting bunch of errors, including this one, so I wasn't able to send/receive calls or texts. I tried all of the unlock codes but nothing worked. Once I called sprint, they fixed it immediately and I've had no problems since.
Sprint fixed my error code also
Sent from my PG86100 using Tapatalk
Like someone said, that's maybe were they found the exploit, but called Sprint and they fixit
Sent from my PG86100 using XDA Premium App

Cdma workshop MSL???

Tried to use cdma workshop to get msl from phone using ##diag# after msl reader from market failed. Got drivers and everything set up fine and pc recognizes phone is there as HTC modem and all. I'm getting failed to read device. Thinking it is something to do with phone but idk. Has anyone gotten it to work or is there another way to get msl besides asking sprint? What I'm really trying to do is boost speaker volumes like we used to do with OG4G. Following that thread everything was goin fine until unable to read device...
Not Sent
LOL asking Sprint is the EASIEST way.
Guys they are not going to say no or ask why. Hell if anything, they just ask if they've been able to resolve your issue. & that's after they have given it to you.
Sent from my EVO LTE
I used another program to get the msl. I can't remember the name but ill post it when I get home. It's a free program.
Sent from my HTC Evo LTE
MSL Reader. Have to be rooted.
Evo_Shift said:
MSL Reader. Have to be rooted.
Click to expand...
Click to collapse
Beat me to it haha
Here ya go
Evo_Shift said:
MSL Reader. Have to be rooted.
Click to expand...
Click to collapse
Yep.... This.
And if MSL reader doesn't work the first time, uninstall and reinstall it and try again, no idea why it would work the second time, but it did.

[QUERY] EVO 4G LTE stuck on 1x

Well to start with, I am from India and used many handsets with Reliance CDMA. In past, I have used Palm Pre and Pixi, HTC EVO, EVO 3D, Samsung Fascinate, Epic 4G touch, Nexus S, Galaxy Nexus, etc. All handsets were fully configured to work for Voice, SMS and 3G/Evdo data.
Background:
To get any device running on my network, the MEID has to be registered with the network, PRL to be uploaded, PPP and HDR user/pass has to be injected and it starts working. Procedure remain different from one device to another but majorly the above has to be done.
My network has Rev:a EVDO service besides 1x.
The problem:
The problem is with EVO 4G LTE is that I am not able to getting Evdo/3G signals.
Observations:
As soon as I turn on the phone, the network starts to show 1x-RTT instead of EvDo-rev.A:8 which appears on my other phone. The place where I am is well covered by EVDO/3G network so I dont think problem from that side. .
What I tried:
1. Correctly configuring the user/pass using DFS and QPST.
3. Uploading RCDMA PRL using CDMA WS, QPST and DFS.
4. Downgrading radio version for all available radios.
Earlier I felt that due to radio version, the problem is arising but I have tried with all the radio versions but the problem is still there. So now I feel that due to something is preventing the phone to connect with EvDo network.
Looking forward to you guys to diagnose and solve the issue!
Few screenshots:
These are screenshots from 2 phone, left one is mine which is stuck on 1x and the other one is fascinate which has Evdo working. Let me know if something can me made out of it. (My Country code is 404 00)
Any help guys....
Sent from my EVO using Tapatalk 2
I have confirmed once again from my service providers and my line is working fine, so something is wrong with the phone only. Guys, please help me.
Have you tried ##SCRTN# ? Type that into your dial pad. You will need to know your MSL, which you can get by downloading an MSL reader from google play.
If that doesn't work then try unrooting and relocking your phone. If it's still a no go, then take your phone to a Sprint S&R store. Make sure it's at least relocked before you take it because they will most likely want to try flashing the phone with their RUU which it needs to be locked to do.
If that doesn't work for them then they will need to replace it because it's most likely a hardware issue. If you don't pay for TEP then you'll have to pay $35+tax to have them do that.
Have you gone into the dialer settings and changed the frequency to either of the two options? If so, you need to be on the PCS band where Sprint gives their 3G. It's normally on automatic but after changed, it is NOT easy to get back to automatic.
ItsTommyGun said:
Have you tried ##SCRTN# ? Type that into your dial pad. You will need to know your MSL, which you can get by downloading an MSL reader from google play.
If that doesn't work then try unrooting and relocking your phone. If it's still a no go, then take your phone to a Sprint S&R store. Make sure it's at least relocked before you take it because they will most likely want to try flashing the phone with their RUU which it needs to be locked to do.
If that doesn't work for them then they will need to replace it because it's most likely a hardware issue. If you don't pay for TEP then you'll have to pay $35+tax to have them do that.
Click to expand...
Click to collapse
Unfortunately, I am not on Sprint. I want to understand how can there be a hardware fault when the radio works well on 1x but not on 3G? Also, all other things are working fine for me.
Seems very illogical to me!
El_Colombiano said:
Have you gone into the dialer settings and changed the frequency to either of the two options? If so, you need to be on the PCS band where Sprint gives their 3G. It's normally on automatic but after changed, it is NOT easy to get back to automatic.
Click to expand...
Click to collapse
Yes, I did that but no luck.
Any other guess guys?
Are you sure you're on your carrier's latest prl?
Sent from my EVO 4G LTE
Talal916 said:
Are you sure you're on your carrier's latest prl?
Sent from my EVO 4G LTE
Click to expand...
Click to collapse
Yes, I had flashed the latest PRL and its sticking also.
honest1212 said:
Yes, I had flashed the latest PRL and its sticking also.
Click to expand...
Click to collapse
This might sound stupid, but try flashing some older PRLs,, in my case, for whatever reason, I get faster 3G speeds on an older PRL
Sent from my EVO 4G LTE
Talal916 said:
This might sound stupid, but try flashing some older PRLs,, in my case, for whatever reason, I get faster 3G speeds on an older PRL
Sent from my EVO 4G LTE
Click to expand...
Click to collapse
Tried that also. We have 2 PRL for which EVDO is enabled and I tried both.

[Q] no data after flashing factory tot file. g3

Im having trouble with my lg g3. It was on the sprint network before and my data worked fine, even after a factory reset.. But i had to do a full flash of the stock rom and now im getting no data whatsoever. Usually when the phone booted up it would say sprint. Now it just says lg and boots up. I can still make calls and text. Ive tried a bunch of different apns and still no luck. Ive talked with my current provider and he said contact the manufacturer. Now the manufacturer said go to my provider and send it through for service.
If theres a fix for this i would love to know instead of sending my phone away..
Lg g3 ls990.
I had the same problem just do this and you'll be good. Did you make sure that its not on global, did you update prl and everything? Go into your phone app and type this: ##update# this updates prl and everything then reboots the phone if that does not work then just do this http://forum.xda-developers.com/sprint-lg-g3/help/fix-missing-wifi-calling-zv4-t2842102
1619415 said:
I had the same problem just do this and you'll be good. Did you make sure that its not on global, did you update prl and everything? Go into your phone app and type this: ##update# this updates prl and everything then reboots the phone if that does not work then just do this http://forum.xda-developers.com/sprint-lg-g3/help/fix-missing-wifi-calling-zv4-t2842102
Click to expand...
Click to collapse
When i try to update the prl or profile i just get an error, and when i do the ##update# alls that comes up is hands free activation, then it says network error. i do not have any of the sprint apps that i had on the phone before. and i used the stock sprint firmware so i dont understand what could of went wrong.
also i have done the ##rtn# reset and still nothing seems to work. im starting to wonder if this is just out of my reach..
Try to flash tool back maybe something went wrong along the way
Rented.Sperry said:
When i try to update the prl or profile i just get an error, and when i do the ##update# alls that comes up is hands free activation, then it says network error. i do not have any of the sprint apps that i had on the phone before. and i used the stock sprint firmware so i dont understand what could of went wrong.
also i have done the ##rtn# reset and still nothing seems to work. im starting to wonder if this is just out of my reach..
Click to expand...
Click to collapse
Has anyone find a fix for this im having the same issue no Sprint data!!!
abc3754 said:
Has anyone find a fix for this im having the same issue no Sprint data!!!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=54442210&postcount=28 just do that.... To get your msl just call sprint....
1619415 said:
http://forum.xda-developers.com/showpost.php?p=54442210&postcount=28 just do that.... To get your msl just call sprint....
Click to expand...
Click to collapse
I did this and still no data from sprint it shows the lte and star spinning but no data ... Any other ideas!!
abc3754 said:
I did this and still no data from sprint it shows the lte and star spinning but no data ... Any other ideas!!
Click to expand...
Click to collapse
Apn... Flashing a different ROM?

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