[Q] Device Not Recognized - XXDLIH - Galaxy S III Q&A, Help & Troubleshooting

Hi Everyone. I'm having a problem with my i9300 since upgrading to Jelly Bean (XXDLIH).
I am 100% stock and unrooted (due to work email restrictions) and had bit the bullet and installed the XXDLIH upgrade via Odin.
Everything went well and the phone is pretty much working perfectly, with 2 exceptions:
1) The phone doesn't recognise it's attached to a dock when in my iBolt dock in the car - I've read a response from iBolt and this seems to be an issue on Samsung's part with the Jelly Bean upgrades. Now I can live with this as I can always upgrade via Odin to the next big thing when it's released right? Nope, see exception 2:
2) No matter what I do, I can't seem to get my computer to recognise the phone when it's connected via USB. It keeps throwing the USB device not recognised error.
Now I've tried three different USB cables and 2 different computers. USB debugging is enabled and the developer option switch is on. The phone pulls a charge from the computer and I can hear the computer ding when the device is connected.
I have factory reset twice.
I've tried the Kies troubleshooter which re-installed the drivers, I've also uninstalled and re-installed Kies.
I've also tried connecting with the phone in download mode and the PC still won't find it.
I've seen Odin available in Play, but to use it I've got to root my phone, which will then cause me all sorts of ball ache due to my phone no longer adhering to corporate policy.
Is there anyone out there that can help out?
Thanks
Mike.

Just one more question on this, if it's not possible to fix the USB issue, is it possible to flash a stock firmware image via the stock recovery?
Thanks
Mike.

How can you be using stock JB when we don't have stock JB in Australia yet? What ROM did you flash?

Kangburra said:
How can you be using stock JB when we don't have stock JB in Australia yet? What ROM did you flash?
Click to expand...
Click to collapse
I grabbed the XXDLIH upgrade package and flashed with Odin.
Mike.
EDIT: It was the I9300XXDLIH_I9300VDSDLI1_VDS package.

Related

[Q] Computer not recognizing usb connector.

Hi all,
All up until a few days ago, my computer/s cannot recognise my Samsung Galaxy S2. Whenever I connect my phone to my computer, the phone believes I am plugging in the charger.
I have attempted to turn on/off USB debugger, attempted the USB mass storage connection method and also attempted to use Winamp's automount option.
I thought it could have been my cable and I have tried different cables and phones and it seems my phone is the only problematic one.
Before this issue, usb used to connect very easily, even used for my car headunit.
Yesterday I was running the 2.3.6 firmware and recently changed to 4.0.3 and neither allow the usb to be working.
Has anyone encountered this problem and does anyone have a solution for this problem?
nounderscore said:
Hi all,
Yesterday I was running the 2.3.6 firmware and recently changed to 4.0.3 and neither allow the usb to be working.
Has anyone encountered this problem and does anyone have a solution for this problem?
Click to expand...
Click to collapse
Did the USB work on previous firmware if so you have messed up the install revert to older stock rom firmware and test .
jje
It didnt stop working due to a firmware upgrade. It randomly stopped working when I was using 2.3.6 so i thought maybe upgrading would do the trick, which it did not.
Try doing a factory reset..
Yeah, did a factory reset when I changed from 2.3.6 to 4.0.3 and just tried again. No difference.
I did notice that this error may have occurred when I may have dropped the phone. Not too sure how this would affect anything but just putting it out there.
Did you drop it with the usb connected?
Sounds like its a hardware problem, just try flashing stock again to be 100%
Sent from my GT-I9100 using XDA App
Dropped whilst drunk unconnected to anything, did have a case on it however.
nounderscore said:
It didnt stop working due to a firmware upgrade. It randomly stopped working when I was using 2.3.6 so i thought maybe upgrading would do the trick, which it did not.
Click to expand...
Click to collapse
ICS is not an upgrade its an unstable beta rom not passed by Samsung for use .
Possible dirty USB ports .
jje
How would one proceed with cleaning the usb ports?
In the past I happened to have trouble connecting with the usb port and I solved unistalling and reinstalling Kies. Have you already tried?
I believe what I'm attempting to do is to even use the phone as a mass storage device. I used to be able to do this via straight windows to any computer and even my car headunit. However at the moment a cable is only recognised as a power source and not as a data connection.
http://forum.xda-developers.com/showthread.php?t=438400
just gave this a go, going to leave it overnight to dry. wish me luck
No luck but I have concluded that the USB port possibly could be broken. I'm wondering, does rooting the phone void warranty?
Unfortunatelly it does...
Wipe everything U can, flash back original firmware and do reset with factory JIG... Than U have chance to claim warranty. But its not 100%...
There is thred about reverting somewhere...
Sent from my GT-I9100 using XDA App
Try again but after restarting ur computer !
Does the computer see any external drives (whether you can connect to them or not)?
Does the computer make a noise when you connect or disconnect the phone?

[Q] Kies no longer sees my phone

As the title says, Kies no longer sees/detects my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Edited to remove the "task rom" comment. Got my devices mixed up
TomH54 said:
As the title says, Kies no longer sees/detects my phone. Was using task's "fat" on my phone before and Kies detected my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Click to expand...
Click to collapse
Have you tried to turn off debugging in the development section?
Yeah. Tried that. It's no biggie tho since I can still force updates if needed. Thanks for the reply.
Removing/Freezing/Uninstalling/Disabling etc... bloatware causes Kies not to work.
Installing CWM also causes Kies not to work. Because, in short, CWM replaced the factory recovery
I find that if I plug my USB cable into different ports on the front of my computer I get different results.. Might be worth a shot to try if you have more than 1 to choose from.
"Device Not Supported by Kies 2.0"
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks
E-Nigma said:
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks[/QUOTE
it wouldn't work while i was rooted with gingerbread. i returned to stock and it worked fine. after that i was able to root after update thanks to creepyncrawly from this thread http://forum.xda-developers.com/showthread.php?t=1746181 and it works fine now. if you go this route make sure to read the whole thread first. you have to get another kernal before wiping or you can brick your phone. im using siyah-v3.4.3-nonswap by ktoonsez and so far so good. not sure if you have to update to ucle5 for it to work but thats what i did. i havent had a chance to try other roms. hope this helps a little
Click to expand...
Click to collapse
For me. This is what worked. First go into device manager (on computer obviously)and remove the phone drivers currently installed.Next turn off usb debugging. Then plug your phone in to a different usb port. Let it do it's thing. Unplug, turn on usb debugging, plug back in.Let it do it's thing unplug. Reboot into cwm recovery, plug in. Let it do it's thing. Unplug. Turn off usb debugging. Boot up phone. Plug in. Profit. At least this is what fixed it for me.Good luck. Happy flashing.
Sent from my SGH-I777 using Tapatalk 2

[Q] USB Device not recognized

I am owner of the Galaxy S2. I updated yesterday to SuperNexus Jelly Bean ROM, didn't liked it. I restored my device to CM9 which i was using for a month without any problems. Then it started, computer couldn't recognize the phone anymore. Its like that SuperNexus broke something i don't know. I reformatted my Win 7 Ultimate x64 and installed fresh new CM10 - but after all my computer and S2 don't like each other - USB device not recognized. Chaos. I asked my friend to come over just to test with his S2 (he's on stock ICS 4.0.3 or 4.0.4), and when i plug his phone into my computer, everything works flawlessly. I tried mounting in recovery, i tried with and without usb debugging, Odin doesn't find phone neither, tried updating drivers - no luck... Dialing *#7284" just gives me "connection problem or invalid MMI code". Need help on this please!
You can check THIS thread. The one HERE , and also THIS thread.
I've read them all, tried every advice, but phone still isn't reacting to anything. So my problem is that phone couldn't connect to a computer, well it connects but it states "USB device not recognized", it charges but that's all. Everything started with Custom ROM SuperNexus. I've done these steps so far:
1. Reformatted my computer OS, which is Windows 7 Ultimate x64
2. Downloaded CM10 over my phone, get into recovery --> factory reset, wipe cache, wipe dalvik, format system, install ROM, wipe cache, wipe factory
3. I tried on my computer, tried on my old computer with Win XP x86
4. My friend's Galaxy S2 is working like a charm with MY cable on MY computer, which makes me believe that there is some defectiveness in my phone
5. I tried cleaning MicroUSB port with tooth pick, ear-cleaning pick (or how do you call it), needle with some paper wrapped around it, tried blowing in it
6. I tried with different USB ports, front ones, USB 3.0 - still no luck
7. I tried flashing Wanamlite and Neat ROM-s, still the same problem
I'm using Airdroid now, but i really need to know what's the problem! I have already ordered a new parts on E-Bay and I'm having high hopes about that solution. Im not able to post link to E-bay item, but search it under Item Number: 150904945773. Any other advice is really highly appreciable. Thank you
Try downloading the Rom over WiFi, or Hardline instead. Have you tried a different USB Cable ? Also I'm not able to check that Ebay # right now.
TEAM MiK
MikROMs Since 3/13/11
eBay item is this: New Samsung i9100 Galaxy SII S2 Charger Charge Port Flex Cable Replacement parts
OP, I'm hoping it works for you. You seem to be going in the right direction with your troubleshooting.
Well, i've downloaded this ROM (CM10) via WiFi, now i can do it over Airdroid too. But is there a way to flash Stock Original Samsung ICS in recovery? Or is it only available in Kies and Odin? I came across "Mobile Odin", do you guys have some experience with it, is it safe to use? How big are chances anyway that USB will work with stock ROM? Someone told me "your USB port on phone is OK, if it's charging it's not broken", so I'm thinking that it is not a hardware issue after all? And BTW i used several cables, and three different computers. My girlfriend have SGS3, i tried it like 2 hours ago with her cable on her computer with no luck (and of course her phone have no problems to connect to that computer using that cable). Thank you
I would try a Stock Rooted Rom, and see if that works correctly. If not try connecting the Device, and reboot the PC with the Device plugged in.
How to install stock ROM if i cannot get Kies or Odin to recognize phone? Via Mobile Odin?
kuleee said:
How to install stock ROM if i cannot get Kies or Odin to recognize phone? Via Mobile Odin?
Click to expand...
Click to collapse
Try USB solutions from My Android Solutions or Mobile Odin like http://forum.xda-developers.com/showpost.php?p=28302093&postcount=4789 ( procedure is same but written for Korean SGS 1
Guys let me tell you that I'm grateful to you, cause this Mobile Odin worked and my Stock Rooted ROM worked in connecting with PC. But not on first try when i got into a newly flashed Stock Rooted Firmware, i've let it to do his stuff, update what he needed to update blahblah. Then i tried to connect my cable - it didn't work. I cursed, i cursed so bad. Then i considered to give it another shot, rebooted the phone - and voila! Everything works, i tried 2-3 times and its working. Obviously SuperNexus started my problems, they couldn't be repaired by any other ROM i tried (i tried CM9, CM10, Wanamlite, old Wanamlite with MTP enabler, Neat ROM)... Then with Mobile Odin everything just worked. Dunno what really was the problem. Thank you all
Glad you got it sorted
TEAM MiK
MikROMs Since 3/13/11

S3 Bricked [Soft?]

Hello all, I have a GS3 international GT-I9300
I'll try to go through the story as fast as I can and give as much detail so you guys can understand how I got here.
Bought the phone unlocked, I was stock, I rooted and then I decided to install a new ROM. I went with Resurrection Remix, it was working great. I did this on a desktop back home. They released a new update to RR so I did a OTA update with "Update Me" apparently the thing flashed but it didn't, the phone still worked but NFC wasn't working as well as having lost root access and some other stuff wasn't working correctly, but I lived with it.
I moved to Florida (home is in NY) and I have a laptop with me, for some reason my laptop used to be able to transfer files to my S3, but it wasn't doing it any more after a while. So it would just charge it. I was in a hotel room last week trying to tether via USB but the PC wasnt having it, it could not locate the phone. This week I moved to a different hotel with internet and decided I would flash stock on my S3 to get rid of all these bugs and get root again, I tried flashing stock through recovery and it wasn't going, so I tried flashing RR again (this time downloaded from the site RR site) and it worked. Still no USB connection but I had root back. I looked around my PC and apparently the Samsung drives are not installing or something on my PC. I installed Kies, but nothing, I tried a stand alone driver install and nothing, so I just gave up and bought Mobile Odin pro from Gplay to try to flash again.
Mobile Odin for some reason (I blame it on myself) wasn't finding/flashing stock so again I decided to try and flash RR and see what would happen. It flashed RR and turned on fine. Then I just decided to look for an NFC fix on XDA. Once I found my NFC fix (http://forum.xda-developers.com/showpost.php?p=32029713&postcount=8367) I decided to just copy the files to the system folder, NFC still not working, rebooted and NFC still no working, so I figured I would try to flash the fix through mobile odin seeing as how I can't get my PC to pick up on the USB. I tried flashing but MO just kept bouncing it back and re-booting into RR. Tried again and no flash. So I decided to again try and flash stock. I tried going into Recovery, the phone shut off like it always does, came back on but stayed in the Galaxy S3 GT-I9300 logo and would not move. I shut it off again, tried turning it on again and still stuck on the galaxy logo. Now, if I leave the phone off and plug in the USB, it won't show the battery charging image, it will actually turn straight onto the galaxy logo again and stay there. I can get the phone into download mode, but like I said my pc won't recognize the drivers.
Now, here are my questions:
What happened?
Can this be fixed?
Am I an idiot?
If I can get the drivers installed on another PC as well as Odin (1.85), will the new PC "see" the S3 or are the drivers on the phone deleted as well? (if that sort of thing can happen, idk.)
I'm going to see if I can borrow a buddy's PC and download the drivers as well as odin to try and bring my S3 back to life, I just want to know, what happens if I can't get the other PC to pick it up ether because the drivers on the phone are deleted (if that's a thing) or what I can expect if it is connected.
What are the steps or guides to follow here? I just got it into Download mode and it says on the top of the screen:
ODIN MODE
Product name: GT-I9300
Custom Binary Download: Yes (2 counts)
Current Binary: Custom
System Status: Custom
sorry , i am sometime getting headache reading long english text so i just briefly look over.
your PC doesn't recognize your S3 ? is that correct ? hmmm , is it possible that your PC (Microsoft Windows I assume?) system is damaged due to something like virus or some reasons ? i have encountered that kinda problem before and be OK after i reinstalled the system.
If it's a soft brick, then it can defiantly be fixed. You might, however, lose your data along the process.
Be glad it's not hard bricked
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
djembey said:
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Don't forget to delete kies as you only need the drivers
Sent from my GT-I9300 using Tapatalk 2
Thanks for the replies guys. I'll try to fix tit today, I didn't get a chance to do it last night. If anything I'll update you guys with what's going on.
Like I was saying, I'll try using a different PC to fix it. Now, if I can't get Odin to recognize the phone, what would be the next step?

[Q] USB Not Recognized i9100

Hi,
S2 suddenly stopped picking up USB. "USB Device Not Recognised".
I've checked all guides and i cant get it to work. Its not my USB ports my S4 works fine.
I have replaced USB pcb many months ago no problem until now, it charges fine makes standard noise when i plug it in.
I assumed it may be due to custom rom, i tried to flash stock in Odin download mode but it does not recognise any USB device.
I'm kind of stuck and don't know what to do next hope someone can help.
Update: I'm going to try Mobile Odin, see if flashing original Stock firmware fixes it.
You can try to reinstall samsung drivers (http://forum.xda-developers.com/showthread.php?t=961956), see if that fixes it.
It's unlikely that a custom rom is causing it, unless the problem happened as soon as you flashed it, rather than suddenly not working.
Thanks, tired it no luck, I may have to replace USB PCB. flashed stock firmware with mobileOdin I hoped it would fix it.
:good:
Thanks for that outstanding contribution to the thread

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