[Q] Kies no longer sees my phone - AT&T Samsung Galaxy S II SGH-I777

As the title says, Kies no longer sees/detects my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Edited to remove the "task rom" comment. Got my devices mixed up

TomH54 said:
As the title says, Kies no longer sees/detects my phone. Was using task's "fat" on my phone before and Kies detected my phone. Did the sammfiles/rooted update to my phone via odin and Kies wouldn't see the phone. Wiped the phone and forced an update via Kies with model number/serial number and afterward Kies still would not detect my phone. Any ideas?
Click to expand...
Click to collapse
Have you tried to turn off debugging in the development section?

Yeah. Tried that. It's no biggie tho since I can still force updates if needed. Thanks for the reply.

Removing/Freezing/Uninstalling/Disabling etc... bloatware causes Kies not to work.
Installing CWM also causes Kies not to work. Because, in short, CWM replaced the factory recovery

I find that if I plug my USB cable into different ports on the front of my computer I get different results.. Might be worth a shot to try if you have more than 1 to choose from.

"Device Not Supported by Kies 2.0"
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks

E-Nigma said:
I've a similar problem. I ran Kies yesterday for the first time since the ICS update back in April and it began to update to a new version. After which it says, "This device is not supported by Kies 2.0"?! I've uninstalled and re-installed about 8 times today even the Samsung USB drivers and nothing! What's going on?
Any help would be appreciated.
Thanks[/QUOTE
it wouldn't work while i was rooted with gingerbread. i returned to stock and it worked fine. after that i was able to root after update thanks to creepyncrawly from this thread http://forum.xda-developers.com/showthread.php?t=1746181 and it works fine now. if you go this route make sure to read the whole thread first. you have to get another kernal before wiping or you can brick your phone. im using siyah-v3.4.3-nonswap by ktoonsez and so far so good. not sure if you have to update to ucle5 for it to work but thats what i did. i havent had a chance to try other roms. hope this helps a little
Click to expand...
Click to collapse

For me. This is what worked. First go into device manager (on computer obviously)and remove the phone drivers currently installed.Next turn off usb debugging. Then plug your phone in to a different usb port. Let it do it's thing. Unplug, turn on usb debugging, plug back in.Let it do it's thing unplug. Reboot into cwm recovery, plug in. Let it do it's thing. Unplug. Turn off usb debugging. Boot up phone. Plug in. Profit. At least this is what fixed it for me.Good luck. Happy flashing.
Sent from my SGH-I777 using Tapatalk 2

Related

Kies not detecting phone?

I have tried all 4 ports on my laptop and the SAMSUNG MTP DRIVER for Kies still fails to install, I have deleted it and reinstalled, manually pointed it to the USB Driver directory and yet it still fails, anyone any ideas?
Did you try rebooting the phone? Kies also didn't recognized mine and a reboot fixed this.
Tried a reboot still no good DRIVER NOT SUCCESSFULLY INSTALLED
Millions of posts on this subject a read of them may find a solution .
Laptops do seem more of a problem in this regard .
jje
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
EarlZ said:
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
Click to expand...
Click to collapse
Yes, same problem
Right well problem half solved, had to phone Samsung, I had to tick USB Debugging, so ticked that all drivers installed correctly with no errors, I then had to untick and reconnect, so did that, it goes through installing drivers again and once again fails and phone still not detected. Samsung might copy a few things from apple, but the slogan "It just works" doesn't appear to be one of them.
Wasted 3 hours on this, time to admit defeat, is Kies really needed anyway? I can get music etc on the phone fine without it.
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
JJEgan said:
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
Click to expand...
Click to collapse
Can I not do that on the phone anyway by going to About phone software update?
slugger09 said:
Can I not do that on the phone anyway by going to About phone software update?
Click to expand...
Click to collapse
When the OTA firmware updates is rolled out yes until then no .
jje
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
slugger09 said:
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
Click to expand...
Click to collapse
It's obvious isn't it? The issue was Vista.
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
kanenas_0 said:
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
Click to expand...
Click to collapse
I might give this a shot. I somehow managed to miracle a connection to Kies today, just don't ask me to do it again. Typically it's a no go. Also on Win7 64 bit, laptop.
This was an issue pre and post root. I may just back up my phone the old fashioned way if it continues to be a PITA.
I had this and noticed when i plugged it in, the windows connection sound would play but would play the disconnected sound immediatley when the mtp mode was launched in the phone. A second later the connected sound would play again but kies didn't find the phone.
I got round this by getting kies to start when phone is connected. This remains the only way it will recognise my phone
Sent from my GT-I9100 using XDA App

[Q] Odin won't recognize my Phone.

Hi. So I went ahead and installed ICS 4.0.3 on my Galaxy S2. It's still buggy and I can't live with some of the things that are wrong. I want to go back to stock but now Odin isn't recognizing my phone. It shows up on Kies, and in Odin while powered on, just not on download mode. I've tried the following:
Tried with usb debugging enabled and disabled
Uninstalled Kies, cleanead registry, rebboted, installed kies again
Killed all Kies processes before runing Odin
Removed phone's battery
Uninstalled and reinstalled phone drivers on Windows 7
Any idea of what can be wrong? I will appreciate your help.
Try different usb ports (must be a powered/mainboard port, not a hub), try different cables (particularly the original cable that came with the phone), try different versions of Odin.
And lastly, try different PCs/different versions of Windoze.
Thank you very much. Sometimes I think of the most complicated solutions and disregard the most obvious. Turns out that because Kies and Odin while powered on recognized my phone, I never considered changing ubs ports. That was the solution. I'm now back to GB 2.3.6 and glad to. I'll wait on a stable version of ICS for my phone.
No worries Glad you got it sorted. Yep, I'm also often guilty of overlooking the simple stuff too
cannabia said:
Thank you very much. Sometimes I think of the most complicated solutions and disregard the most obvious. Turns out that because Kies and Odin while powered on recognized my phone, I never considered changing ubs ports. That was the solution. I'm now back to GB 2.3.6 and glad to. I'll wait on a stable version of ICS for my phone.
Click to expand...
Click to collapse

S3 Bricked [Soft?]

Hello all, I have a GS3 international GT-I9300
I'll try to go through the story as fast as I can and give as much detail so you guys can understand how I got here.
Bought the phone unlocked, I was stock, I rooted and then I decided to install a new ROM. I went with Resurrection Remix, it was working great. I did this on a desktop back home. They released a new update to RR so I did a OTA update with "Update Me" apparently the thing flashed but it didn't, the phone still worked but NFC wasn't working as well as having lost root access and some other stuff wasn't working correctly, but I lived with it.
I moved to Florida (home is in NY) and I have a laptop with me, for some reason my laptop used to be able to transfer files to my S3, but it wasn't doing it any more after a while. So it would just charge it. I was in a hotel room last week trying to tether via USB but the PC wasnt having it, it could not locate the phone. This week I moved to a different hotel with internet and decided I would flash stock on my S3 to get rid of all these bugs and get root again, I tried flashing stock through recovery and it wasn't going, so I tried flashing RR again (this time downloaded from the site RR site) and it worked. Still no USB connection but I had root back. I looked around my PC and apparently the Samsung drives are not installing or something on my PC. I installed Kies, but nothing, I tried a stand alone driver install and nothing, so I just gave up and bought Mobile Odin pro from Gplay to try to flash again.
Mobile Odin for some reason (I blame it on myself) wasn't finding/flashing stock so again I decided to try and flash RR and see what would happen. It flashed RR and turned on fine. Then I just decided to look for an NFC fix on XDA. Once I found my NFC fix (http://forum.xda-developers.com/showpost.php?p=32029713&postcount=8367) I decided to just copy the files to the system folder, NFC still not working, rebooted and NFC still no working, so I figured I would try to flash the fix through mobile odin seeing as how I can't get my PC to pick up on the USB. I tried flashing but MO just kept bouncing it back and re-booting into RR. Tried again and no flash. So I decided to again try and flash stock. I tried going into Recovery, the phone shut off like it always does, came back on but stayed in the Galaxy S3 GT-I9300 logo and would not move. I shut it off again, tried turning it on again and still stuck on the galaxy logo. Now, if I leave the phone off and plug in the USB, it won't show the battery charging image, it will actually turn straight onto the galaxy logo again and stay there. I can get the phone into download mode, but like I said my pc won't recognize the drivers.
Now, here are my questions:
What happened?
Can this be fixed?
Am I an idiot?
If I can get the drivers installed on another PC as well as Odin (1.85), will the new PC "see" the S3 or are the drivers on the phone deleted as well? (if that sort of thing can happen, idk.)
I'm going to see if I can borrow a buddy's PC and download the drivers as well as odin to try and bring my S3 back to life, I just want to know, what happens if I can't get the other PC to pick it up ether because the drivers on the phone are deleted (if that's a thing) or what I can expect if it is connected.
What are the steps or guides to follow here? I just got it into Download mode and it says on the top of the screen:
ODIN MODE
Product name: GT-I9300
Custom Binary Download: Yes (2 counts)
Current Binary: Custom
System Status: Custom
sorry , i am sometime getting headache reading long english text so i just briefly look over.
your PC doesn't recognize your S3 ? is that correct ? hmmm , is it possible that your PC (Microsoft Windows I assume?) system is damaged due to something like virus or some reasons ? i have encountered that kinda problem before and be OK after i reinstalled the system.
If it's a soft brick, then it can defiantly be fixed. You might, however, lose your data along the process.
Be glad it's not hard bricked
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
djembey said:
It happened to me many times, USB error "unknown device" connected. Only fix for it was reinstalling Windows so better if you can use different PC or laptop. Install Kies and other USB drivers. Restart computer, download and run Odin v 3.0x. Flash your phone.
If this doesn't work then maybe your phone have a problem with USB port?
Sent from my GT-I9305 using xda app-developers app
Click to expand...
Click to collapse
Don't forget to delete kies as you only need the drivers
Sent from my GT-I9300 using Tapatalk 2
Thanks for the replies guys. I'll try to fix tit today, I didn't get a chance to do it last night. If anything I'll update you guys with what's going on.
Like I was saying, I'll try using a different PC to fix it. Now, if I can't get Odin to recognize the phone, what would be the next step?

[Q] Battery problem and connect to pc problem

Hello,
I have a very big problem with my Samsung Galaxy S3 I9300.
The problem started when my battery ran down very very fast. I can use my phone for no longer than maybe 6 hours, and that is in stand by. If I want to charge my phone till it's completely full it might take two days on the charger as well, even when my phone is off. I tried to reset my phone to factory defaults, but that didn't fix the problem. I even bought a new battery, hoping that would solve the problem, but even no luck with that. The phone also becomes hot in the bottom. Now I wanted to bring it back to the store for warrenty but there lies the next problem, my phone is rooted.
I know it is possible to unroot the phone, and it's nog too hard to do. But every time I connect my phone with USB to my computer, my computer doesn't recognize it. I get the next error message "USB device not recognized". I tried different cables, I tried on an other computer, but still I get the same error. I also tried the S3 of a friend on my computer and with his phone I do get a connection. So I know there is nothing wrong with the drivers on my computer or something like that. There must be something wrong with my phone.
Now the problems won't stop here because there is even a third problem. Like I said before I have rooted my phone, but I can't use SuperUser. When I start SuperUser it says "The SU Binary needs to be updated. Continue?". Then when I press continue I get the message "Installation failed !". I can't use CWM as well. I wanted to use Triangle Away before bringing it back for warrenty, but I can't use it because I can't use SuperUser.
If some one would have an idea to unroot my phone without using USB so I can bring it in for warrenty. Or find a way to get my USB port running again, I think that would fix my problems.
I spend a few hours trying to fix these problems, but now I've come to a point I don't know what to do anymore, I hope anyone of you is willing to help me. I'll be for ever gratefull.
Grtz Nathan...
Hi.
If i was you, i would try to install a official version, using Odin.
Also, my advice is not to use the original charger, Even chinese have better one´s...
Did you install Kies and drivers on your PC? Check that too.
Consider install leaked 4.2.2 version of Rom, since it uses Odin to do it.
I hope i gave at least some clues....
Mord0rr said:
Hi.
If i was you, i would try to install a official version, using Odin.
Also, my advice is not to use the original charger, Even chinese have better one´s...
Did you install Kies and drivers on your PC? Check that too.
Consider install leaked 4.2.2 version of Rom, since it uses Odin to do it.
I hope i gave at least some clues....
Click to expand...
Click to collapse
Thanks for your reply,
I forgot to mention that I have the official ROM installed, I only rooted it. But even if I would want to install a new ROM, my computer doesn't recognize my phone throug USB. So I can't install a ROM using Odin unless my USB port is running again.
I tried several chargers already, I don't think the problem lies in the charger because the battery drains very fast when it's of the charger.
I did install Kies and drivers, I even uninstalled them and reinstalled them again a couple of times. I even tried it on different computers. And the Galaxy S3 of a friend of mine does make a connection. So I don't think the problem lies there.
droogje said:
Thanks for your reply,
I forgot to mention that I have the official ROM installed, I only rooted it. But even if I would want to install a new ROM, my computer doesn't recognize my phone throug USB. So I can't install a ROM using Odin unless my USB port is running again.
I tried several chargers already, I don't think the problem lies in the charger because the battery drains very fast when it's of the charger.
I did install Kies and drivers, I even uninstalled them and reinstalled them again a couple of times. I even tried it on different computers. And the Galaxy S3 of a friend of mine does make a connection. So I don't think the problem lies there.
Click to expand...
Click to collapse
Hummm....
Did you try hard reset? Definitely without USB recognition, you can`t go to next stage....
In setup did you check optinos like USB debugging?
At this moment im out of options....maybe a poweruser can help you better:highfive:
Mord0rr said:
Hummm....
Did you try hard reset? Definitely without USB recognition, you can`t go to next stage....
In setup did you check optinos like USB debugging?
At this moment im out of options....maybe a poweruser can help you better:highfive:
Click to expand...
Click to collapse
What exactly do you mean with hard reset? If you mean powering on with home button and volume up button pushed, and then select "wipe data/factory reset". Then yes, I tried that.
In setup I did check USB debugging. The thing is, when I power on with home button and volume down button, I enter download mode. But even in download mode my computer does not recognize my phone. I'm not sure, but I think the computer should.
I'm really stuck here :crying:

[Q] S3 Stuck on samsung logo after attempted update to 4.3

I have an unrooted Samsung S3, i just received yesterday the notification of the jelly bean 4.3 update (originally ran on 4.1.2) so i went for it OTA via wifi, long story short, after download was finished and the phone automatically rebooted itself, it got stuck on samsung logo, i have waited for hours beside it (since i have modest experience about this) and finally nothing happened, so i started researching the issue, i have tried wipe data/factory resetting (didn't work) along with wipe cache partition, and no use, i have tried kies emergency firmware upgrade and initialization, but it can't see the phone in Download mode, i tried flashing the phone with Odin307 but it also cannot see my phone in Download mode, and i have heard that if the phones usb debugging was active, the phone would be seen, but i never used it, my phone was stock all the way, please help me get my phone working again.
Make sure kies is completely shut down and retry. You could also try reinstalling driver's and Odin and different USB lead or different PC/laptop
please check in device manager if you can see your device , try reinstalling the device drivers, try different cable or it could be charging port .. Good luck ..
andrewwright said:
Make sure kies is completely shut down and retry. You could also try reinstalling driver's and Odin and different USB lead or different PC/laptop
Click to expand...
Click to collapse
actually i have done all of that, i ran odin while kies was completely shut down (killed all kies from task manager) and downloaded latest drivers from samsung and installed them, tried 3 different wires on 2 different PCS, still my phone cannot be seen inside odin or kies
that is why i'm frustrated
is it possible to use the option "apply update from external storage" from system recovery menu? since my phone cannot be seen by any software, and if possible to use that option, what are the files that i should add to my MicroSD Card? and from where should i download them?
In download mode is the product name blank?
Sent from my GT-I9300 using Tapatalk
herculese911 said:
actually i have done all of that, i ran odin while kies was completely shut down (killed all kies from task manager) and downloaded latest drivers from samsung and installed them, tried 3 different wires on 2 different PCS, still my phone cannot be seen inside odin or kies
that is why i'm frustrated
is it possible to use the option "apply update from external storage" from system recovery menu? since my phone cannot be seen by any software, and if possible to use that option, what are the files that i should add to my MicroSD Card? and from where should i download them?
Click to expand...
Click to collapse
i guess problem is in charging port than , try fixing charging port , have you checked if you can see your device in device manager ???
Brownpanda said:
i guess problem is in charging port than , try fixing charging port , have you checked if you can see your device in device manager ???
Click to expand...
Click to collapse
before the update, the charging port worked just fine, the phone was recognized in windows in device manager, and inside KIES, now both of them can't see it, so how could it be faulty?
and for the record guys, i'm not lazy, i never post a thread until i have exhausted all other researching methods
boomboomer said:
In download mode is the product name blank?
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
no its not, showing GT-I9300
In that case try a different pc, lead, version of odin. Either your problem is with the pc (most common) or your bootloader is corrupt, which is very unusual and difficult to fix.
Sent from my GT-I9300 using Tapatalk
Try ODIN v1.85. It always worked fine for me, other versions don't.
Here is a compatibility list for what is worth it.
Brownpanda said:
please check in device manager if you can see your device , try reinstalling the device drivers, try different cable or it could be charging port .. Good luck ..
Click to expand...
Click to collapse
Can you get into recovery still??
boomboomer said:
In that case try a different pc, lead, version of odin. Either your problem is with the pc (most common) or your bootloader is corrupt, which is very unusual and difficult to fix.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Thank you so much for your suggestions, but actually none of the above, i have done the fix that i was asking about (recovering from external card), its a twisted fix but it worked for eventually, i have added the Android 4.3 file (1.43 GB) to my Micro SD Card, and started recovery mode, and went for that option, the device started reading it, and then restarted itself but still stuck on samsung logo, but what i have noticed is that this time when i hooked up my phone to pc, the sweet sound of discovering my phone played, so i know that now i could use odin or even kies, so i went for odin, it recognized the phone, flashed it with the version i downloaded, and it worked. what a relieve
thanks to all of you guys for your help, i hope that this thread would help someone else who hit a dead end.
Best Regards,
herculese911
herculese911 said:
Thank you so much for your suggestions, but actually none of the above, i have done the fix that i was asking about (recovering from external card), its a twisted fix but it worked for eventually, i have added the Android 4.3 file (1.43 GB) to my Micro SD Card, and started recovery mode, and went for that option, the device started reading it, and then restarted itself but still stuck on samsung logo, but what i have noticed is that this time when i hooked up my phone to pc, the sweet sound of discovering my phone played, so i know that now i could use odin or even kies, so i went for odin, it recognized the phone, flashed it with the version i downloaded, and it worked. what a relieve
thanks to all of you guys for your help, i hope that this thread would help someone else who hit a dead end.
Best Regards,
herculese911
Click to expand...
Click to collapse
Thanks for sharing your experience
Hey, i have the same issue.
Can you please link me to the recovery from external sd??
Thanks.
Shahar.

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