My power button stopped working today. I set it to wake in volume rocker. I can't restart my phone or boot into recovery anymore. My phone is out of warranty, so I can't send it in. Any idea for a fix?
Edit: it also seems that if I leave it in standby for too long I can't wake it with the volume rocker. This all just happened completely randomly today too...
Sent from my SGH-I777 using Tapatalk 2
try reading the other threads about power button issues before starting your own thread, about the same exact issue?
The only thread I found never resolved, so I thought I'd try my own thread.
Sent from my SGH-I777 using Tapatalk 2
There is no "resolving" the issue. Its H/W. Your ****s broke.
Fix it, have someone fix it, or use S/W apps as a workaround.
All listed in other threads.
Like the most recent.
http://forum.xda-developers.com/showthread.php?t=1941996
what do you expect to get different than what the others got?
I don't know man, just checking. Some people know a lot more about these things then I do, thought maybe it might be software out something. Thanks for the help.
Sent from my SGH-I777 using Tapatalk 2
i had a faulty power button recently and it would keep restarting my phone basically anytime i touched it. i flashed 3 different roms on it to make sure it was a hardware problem and searching around i found that the phone is basically broken... luckily i was still within my the year for warranty so ive since replaced. im not sure if your power button just has stopped working all together or youre having other issues with it but from my experience you should start looking for a new phone
Damn, that sucks sorry man.. that's happened to me 3 months ago, luckily I still had the warranty...u might have to fork out the cash a buy a new phone... when is your next upgrade?
Next upgrade is in May. Oddly enough, when I took the back off to see if anything was visibly wrong, I tested it by pushing the actual switch (not the outside button cover) it worked. Then after putting it all back together everything works as normal. Hopefully it stays that way.
Sent from my SGH-I777 using Tapatalk 2
Related
Is my fascinate defective? Why does my back button randomly press itself? In fact, it seems like it's doing it as a long press sometimes since pressing the power button takes a random screen shot!
I've posted about this before, but this issue came from EB01. Surely others are experiencing such a thing!
This happened to me on stock DI01. I don't know why, but all of a sudden one day, it started doing those phantom presses. For me it was the back button and menu button. I also had a hard time long-pressing the home button to pull up the recent app list.
I have insurance through Verizon, so I just took it into the store, and they ordered a refurbished replacement for me. I didn't have to turn in my phone until the new one came.
It's a different story if you go directly to Samsung. Through them, you are without your phone for 6 days (2 days shipping there, 2 days repair, and 2 days shipping back), and no temporary phone is provided. I was only going to do that as a last resort, but Verizon actually came through.
The end result is that the new phone is definitely better, and I can tell there's a difference in the button response - not in a bad way, though. It's a more "solid" experience as opposed to the previous phone being more finicky.
I have this same issue as well, and have had it pop up on me well before EB01. It's not all the time, but it happens often enough that it's annoying as hell.
Anyone happen to know of a software based solution? Considering all of the rooting/etc. I've done to my phone, I don't know how feasible it is to get replacement hardware..
Skyh said:
I have this same issue as well, and have had it pop up on me well before EB01. It's not all the time, but it happens often enough that it's annoying as hell.
Anyone happen to know of a software based solution? Considering all of the rooting/etc. I've done to my phone, I don't know how feasible it is to get replacement hardware..
Click to expand...
Click to collapse
I believe that if you were to odin back to stock (or any official OTA update) that they wouldn't know you'd ever been rooted.
Superclean 2.4 Voodoo - VA Green
I have the same issue. In fact, it just happened a few minutes ago. Sometimes it only had one phantom press, other times it will go spastic. When the latter happens I have to press the back button to make it stop.
I'm glad I'm not the only with this issue. Looks like I'm calling for a replacement tomorrow.
Sent from my SCH-I500
Joshuaboyzn said:
I believe that if you were to odin back to stock (or any official OTA update) that they wouldn't know you'd ever been rooted.
Superclean 2.4 Voodoo - VA Green
Click to expand...
Click to collapse
That's what I did. I was rooted and removed a bunch of the VZW bloat when I first started seeing it. I ended up flashing an Odin package for stock/unrooted DI01 onto the phone to make sure that rooting didn't cause the problem. It still ended up happening on stock. I took it in to Verizon and had them look at it, and they were none the wiser. It's been a couple of months now, and I've heard nothing about my returned phone.
Both the DI01 and DL09 Odin packages should be available in the development forum. Be sure to disable voodoo (if you are using it) before you use Odin.
Domush said:
I have the same issue. In fact, it just happened a few minutes ago. Sometimes it only had one phantom press, other times it will go spastic. When the latter happens I have to press the back button to make it stop.
I'm glad I'm not the only with this issue. Looks like I'm calling for a replacement tomorrow.
Sent from my SCH-I500
Click to expand...
Click to collapse
I just hate the idea of getting a refurbished phone. I sure hope this is a software issue.
Doesnt verizon insurance go through asurion or something like that
Blue Super Froyo
Verizon should be quite familiar with this problem at this point. This problem ran wild on the OG Moto Droid. I've had family members return their phones and within the first year get replacements per warranty (factory defect).
The problem stems from either using a charger that doesn't have a USB module (aka doesn't require you to plug the USB data cable into a charger brick) or from improperly plugging in your phone (for instance, not putting the phone in a dock completely or having the USB connection slip partially). The unusual changes in voltage kill these smartphones and cause them to almost short-circuit, resulting in the "ghost" phenomenon. Many people have had this problem within the last couple of years and have found this to be the culprit. Just google "Ghost Droid" for more information.
WhiteRocks said:
Doesnt verizon insurance go through asurion or something like that
Blue Super Froyo
Click to expand...
Click to collapse
Verizon's insurance does go through Asurion. That's not what I did, however. I told Verizon I didn't want to make an Asurion claim (which comes with a $89 deductible). They said I could go through them for the Samsung warranty. They sent me the replacement and then I sent back my phone (like you do when you make an Asurion claim), but there was do deductible or charge for it.
Now, they might have only said this because I have the extra protection through them. I can't guarantee they will do this for everybody.
Zerg The Bear said:
Verizon's insurance does go through Asurion. That's not what I did, however. I told Verizon I didn't want to make an Asurion claim (which comes with a $89 deductible). They said I could go through them for the Samsung warranty. They sent me the replacement and then I sent back my phone (like you do when you make an Asurion claim), but there was do deductible or charge for it.
Now, they might have only said this because I have the extra protection through them. I can't guarantee they will do this for everybody.
Click to expand...
Click to collapse
Your phone comes with a 1 year warranty from Samsung for hardware issues. Assurion picks up if the user damages the phone, like dropping it or water damage.
Update for anyone following this thread..
I got a replacement phone and restored via nandroid, ensuring identical software. The phantom button presses are gone! So, it seems the button presses are indeed a hardware failure, not software related. If you have phantom button presses, get a replacement phone and save yourself some grief.
Cheers
Sent from my SCH-I500
Ugh, I'm getting them too. Really don't feel like getting a fourth refurbished fascinate.
Sent from my SCH-I500 using XDA App
Dammit. I assumed it was software since this only started happening when I switched to froyo. The kernel is buggy and I figured this would go away once the devs bring us ones from proper source.
I guess my days of not safely removing from PC are catching up to me.
Sent from my SCH-I500 using XDA App
The only thing I've noticed on my phone is my power/sleep button sometimes randomly takes screen shots instead of going to sleep, which I thought I read was the back key sticking, is this similar to what everyone is experiencing with these phantom button presses? Mine isn't backing out of programs or anything?
I've had these phantom button presses on mine on and off since I got the phone. Even before I rooted it. I always assumed it was because the soft keys were dirty/oily and were incorrectly registering touches. Wiping off my phone has always taken care of the problem.
My fascinate has infrequently done this over the last several months. Today, the stupid thing started pressing the back button every few seconds. Rebooted several times. No improvement. Switched kernels. No improvement.
I decided to try to see if this is software or hardware. Rebooted to CWR and left it setting on one of the options. Right now it has been setting for about 10+ min and no random back buttons have been pressed. My thinking is, if this is a hardware bug it should have selected the highlighted option since the back button is used as the select in CWR.
Anyone have any ideas?
I think I might try a clean reload starting from the stock ODIN when I get home.
Phone is rooted and running SC 2.9 Voodoo Kernel, voodoo disabled.
I have this issue really bad ever since upgrading to Gingerbread...
If I use Odin to flash back to the Stock Verizon 2.2 the issue disappears, but if I flash any gingerbread, doesn't matter if its VGB or one of the CM7 nightlies, the phone presses the back and menu button pretty consistently and also if you remove the battery for any reason at all, it loses or forgets a lot of apps that you may have installed (Live Wallpapers for instance) and also takes 3-5 reboots or power down cycles to finally boot up NOT in Safe Mode.
Not sure what the hell is going on, but I may have to just Odin back to Verizon stock 2.2, root it and live with the bloatware
Oh, and this issue is persistent from my original Fascinate to the refurbished replacement that Verizon just sent me. So either they sent me a refurbished phone that has the exact same symptoms or its an issue with Gingerbread and the Fascinate.
Any suggestions?
Anybody? Bueller?
Could my stock Samsung 16gb memory card be causing this? That's the only thing that was carried over from my old phone that had the button press issues to the new refurbished one.
Has anybody made that correlation?
Bump,
Googling about this problem, it seems this is a wide spread problem with Fascinate and few other Samsung phones. No one knows of the real problem nor a fix.
It is unacceptable for Samsung not handle this problem which sounds like it's hardware related for this long.
Any more input guys?
I was about to buy the Samsung Fascinate myself but this sounds like a major problem to me.
My GS2 keeps rebooting, in the middle of texts, browsing etc..at first it was once in a while, now its been doing it at least 2 times every half hour. I also noticed that sometimes before it does this, when I press the power button to turn the screen off it won't turn off, it pulls up the menu with Power off, download, reboot etc..just from a quick press. I don't know what the hell is going on, I love this phone but I am about to put it through the wall!
Anyone else having this issue?
Oh and I am running UnNamed 2.2.1 with tysj's ICS theme v 2.2
Pull a last_kmsg after a reboot.
Although, based on your other issues with the power button I'm wondering if you might be having a hardware failure of the power button... Return your device to stock, if it still acts up, take it in for a warranty exchange.
I woke up, took it off the charger and its stopped -_- Idk wtf is going on with it, where is the last kmsg?
its doing it again..
Sent from my SAMSUNG-SGH-I777 using XDA App
My first sgsII did that too, even on the box stock rom & kernel. The at&t service center (for whatever thats worth) claimed it was a bad processor and swapped the phone out for a new one.
Sent from my SAMSUNG-SGH-I777 using XDA App
If you have not updated the kernel on Unnamed 2.x, there's a good chance you have a hardware problem. Return to stock, if it persists, have the phone exchanged as the hardware is defective.
If you updated the kernel to the 2/7 DD release, that has known stability issues, update to 2/15 or 2/16.
Have you tried a reboot? Usually fixes most errors.
Trololololol
thanks for the help..I went and exchanged it. Ugh I hate dealing with those people.
So I was using my camera LED as a flash light yesterday for a really really long time. Like 80% battery to 3%. Toward the end my power button quit responding so I had to pull the battery to even wake up the phone (could have called it but I didn't know it was the power button). Anyways it's still under warranty but it's rooted and I have Phone Bricker 2.7 installed. I don't mind sending it in to Samsung for a warranty (I got it late September or whenever the I777 came out last year) but I think I need to order a jig first and reset the flash counter and reflash stock OS (which I can find on the forum).
I was seeking alternatives to make it usable because I'm going to AZ this weekend and would prefer not to have to temporarily return to my old Nexus One while I order my jig and stuff. I found an app called like AnyLock or something.. (I removed it already). It would allow me to use the volume rocker to wake up the display but it seemed like it only worked if the phone just recently went to sleep. After 10 minutes or so the button wouldn't wake up the phone and I'd have to plug in a charger or something.
I purchased WidgetLocker which claimed to allow this sort of thing too. Set it all up and it did the same thing.. wouldn't respond after some intermittent time after the display timed out. Well that and it's also waking up the display automatically (even sitting here on my desk, not even touching the phone) a three or four times a minute.
Any suggestions on something to allow for temporary wakeups? I was running CM7 on my nexus 1 and I was able to wake using the trackball. Phone Bricker doesn't seem to give me any options like using the volume rocker.. I should be able to use the CWM app to reboot into recovery mode without having to do the power button thing to flash a different mod if maybe CM has a volume rocker option.. or any other mod.
I don't have much help for but can tell you that aokp has volume rocker to wake screen option.
Jemack said:
I don't have much help for but can tell you that aokp has volume rocker to wake screen option.
Click to expand...
Click to collapse
That is exactly the kind of help I'm looking for! I love Phone Bricker but it's the only mod I've tried on this phone.. I'd much rather flash the OS than mess around with the N1, I'll save that for when I'm ready to ship it in for warranty.
Same thing happened to my old i777. Temporary fix is to use go launcher and go locker. Go into setting for go locker and set screen wake when volume is pressed. Att gave me a new phone with no issues
Sent from my SGH-I777 using xda premium
You guys purchased them as new, rip them off, beat them up, flash/install custom ROMs/kernels. Screw up big time then return them and get the new ones.
LOL
No wonder why those providers just keep increasing the fees and fares.
votinh said:
You guys purchased them as new, rip them off, beat them up, flash/install custom ROMs/kernels. Screw up big time then return them and get the new ones.
LOL
No wonder why those providers just keep increasing the fees and fares.
Click to expand...
Click to collapse
I didn't drop it or anything! I might have shaken it up some using it but nothing terrible.. Anyways if it was getting the phone too hot by running the flashlight app too long, I could have done that with the stock OS and a flashlight app from the market so I'd still warranty it I just wouldn't have to do more work to cover my warranty voiding tracks. I just wanted to post all info I thought could have been relevant because who would help me if they had to ask me a ton of questions first? But you know, I just did the go locker solution jthatch12 suggested and it's working fine.
I don't know a fix, but I have a potential workaround. CM7 and CM9 both allow you to wake up the phone with the volume keys. An app called Virtual Button Bar will allow you to put the phone to sleep from any screen (as long you're rooted). It costs a couple bucks but it works really well.
Sent from my SGH-I777 using Tapatalk 2
o8oedo8 said:
I didn't drop it or anything! I might have shaken it up some using it but nothing terrible.. Anyways if it was getting the phone too hot by running the flashlight app too long, I could have done that with the stock OS and a flashlight app from the market so I'd still warranty it I just wouldn't have to do more work to cover my warranty voiding tracks. I just wanted to post all info I thought could have been relevant because who would help me if they had to ask me a ton of questions first? But you know, I just did the go locker solution jthatch12 suggested and it's working fine.
Click to expand...
Click to collapse
When you get around to unrooting your phone, do the mobile odin reset back to stock. That'll put your phone back to stock and in a bootloop. Then take your phone back to att and tell them something failed during the update to ics. Worked for me. My power button stopped working randomly one day for no reason. My phones are babied. Always kept in a case
Sent from my SGH-I777 using xda premium
Sometimes when i press the power button on the side of my phone my phone will not fire up. I see the screen really vague. I need to press the button sometimes more them 10 times in order to get my phone working. It looks like the backlite is not working good. It is starting to piss me off.
Anyone else experiencing the same kind of problem?
No BackLite
rickxbox said:
Sometimes when i press the power button on the side of my phone my phone will not fire up. I see the screen really vague. I need to press the button sometimes more them 10 times in order to get my phone working. It looks like the backlite is not working good. It is starting to piss me off.
Anyone else experiencing the same kind of problem?
Click to expand...
Click to collapse
Hey,
Sorry to say I don't know the answer to your question, but there is one thing I'd like to share with you. Samsung OLED displays don't have backlite. So it can't be broken either. Good luck finding a solution!
Stock rom = sent it back
Flash stock, if still not working, triangle away, Send it back..
Sent from my GT-I9300 using xda premium
I can sent it back but i dont want to miss my phone for some weeks if i can fix it myself. Then i have to go back to my S1
So you want a defective phone? Even if you fix it, you still have a defective phone. Get it sent back to the store or Samsung.. Surely you can live without it for the benefit of the time it comes to sell the device.
Sent from my GT-I9300 using xda premium
Are you sure you are on the most current official ROM? (This would be, starting today, Jellybean in a few countries)
Some old offical ROM's sometimes had the issue and it was annodying as hell. I have not seen it since switching to leaked Jellybean builds.
As the previous poster already said; there is no backlight so you should not be able to see anything. Maybe your eyes are playing tticks on you or you got some app such as ScreenFilter to act up.
Hi - I'm using a Galaxy S3 right now and it's not powering on at all. Battery is guaranteed not empty as it has been on charge all morning. It's rooted and running SuperNexus - I9300 - BUILD 4.
I can't even get into download mode - tried powering on with volume keys held up and/or down along with home key and power key but no luck
I've called Samsung and they will take it away for warranty repair but my worry is if they know it's rooted - will they refuse to fix it?
I'm clutching at straws but has anyone got any other suggestions I could try?
I imagine you already tried this, but when it happened to me last, I simply took the battery out for a few and put it back in, then it fired up. Has only happened to me once though.
NMonster69 said:
I imagine you already tried this, but when it happened to me last, I simply took the battery out for a few and put it back in, then it fired up. Has only happened to me once though.
Click to expand...
Click to collapse
yeh it's been out for a few minutes. Maybe i should try it for a little while longer.
One thing I forgot to mention is that sometimes I would pick up the phone to look at something and the screen would be blank but the soft keys would be lit up. The only way to get the screen back was to keep the power button pressed down for 10 seconds or so so that it switched off and then back on.
This is what happened this time - but only this time it's refusing to come back on
5aq1b said:
yeh it's been out for a few minutes. Maybe i should try it for a little while longer.
One thing I forgot to mention is that sometimes I would pick up the phone to look at something and the screen would be blank but the soft keys would be lit up. The only way to get the screen back was to keep the power button pressed down for 10 seconds or so so that it switched off and then back on.
This is what happened this time - but only this time it's refusing to come back on
Click to expand...
Click to collapse
There's a known issue with some devices having problems with this in here:
http://forum.xda-developers.com/showthread.php?t=1993044
But if your device was starting to have problems before... maybe it wasn't related to motherboard but something else, maybe even software related... But still, if the device is not powering at ALL you should be good with samsung, as they will just replace the motherboard and thats all (at least some ppl had it repaired even rooted and with CM installed on the thread I linked above.
Good luck and share your adventure with the SAT (if you finally send it there) on the other post
If your in the eu then rooting your phone won't affect the warranty. It's been confirmed a few times in the thread posted above. It sounds to me like another mother board failure.
Sent from my GT-I9300 using Tapatalk 2
MuertoKo said:
There's a known issue with some devices having problems with this in here:
http://forum.xda-developers.com/showthread.php?t=1993044
But if your device was starting to have problems before... maybe it wasn't related to motherboard but something else, maybe even software related... But still, if the device is not powering at ALL you should be good with samsung, as they will just replace the motherboard and thats all (at least some ppl had it repaired even rooted and with CM installed on the thread I linked above.
Good luck and share your adventure with the SAT (if you finally send it there) on the other post
Click to expand...
Click to collapse
thanks mate! Pardon my ignorance, but what's 'SAT' ?
I think i'll be sending it off to http://www.freesamsungrepairs.com/ because of their turn around time!
Raverlee said:
If your in the eu then rooting your phone won't affect the warranty. It's been confirmed a few times in the thread posted above. It sounds to me like another mother board failure.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
thanks - just a pain in the arse, especially this time of year. Gutted that i'll have lost a few pictures as i didnt change the settings to store pictures on external storage And i've lost all my notes!
did a backup with titanium backup though!
Does anyone know how to restore it so that your folders and layout are preserved?
5aq1b said:
thanks mate! Pardon my ignorance, but what's 'SAT' ?
I think i'll be sending it off to http://www.freesamsungrepairs.com/ because of their turn around time!
Click to expand...
Click to collapse
Technical service