Files not shown in computer via USB - Galaxy S III Q&A, Help & Troubleshooting

Hello everyone!
Sometimes when I connect my S3 to my computer, some files do not appear when I try to access them from the PC. Until today, rebooting the phone solved the issue but now I am having a hard time to get some data from the phone... Has anyone had the same problem?
Thank you!

Anyone?
I've seen some similar threads in the forum but none of them give me a good solution, still having the same problem...

Backup data possible faulty sd card or phone storage .
Check Lost Dir for files .
jje

happens sometime. just reconnect phone or insert your data cable into another USB Jack

blackyz said:
happens sometime. just reconnect phone or insert your data cable into another USB Jack
Click to expand...
Click to collapse
Still not working. Even having rebooted the phone several times and tried several different usb slots...
When entering recovery mode, what should be mounted and what should not?

Same issues here, switching the usb to camera and back to mtp usually helps

asc366 said:
Same issues here, switching the usb to camera and back to mtp usually helps
Click to expand...
Click to collapse
Thanks for the idea, but still nothing... It is unbelievable how a simple thing like this can become such a pain...

Sometimes I get the "Hardware ID could not be found" message and the only way I've found to reliably get the PC to recognise the S3 is to reboot the PC!
Changing USB ports, unplugging and replugging the phone or rebooting the phone doesn't work!
fortunately my PC boots almost as quick as the phone and I don't need to connect it that often.

Related

Pc wont read HTC HD2 in My Computer

I am having trouble with my Pc not reading my HTC HD2,when i plug the USB cable in the PC it say's device not supported.
For the last six months i have had no problem i just plug it in and i could read the storsge card in my computer with the rest of the drives ie C: D: E: ect, now it wont read at all i have windows media device centre installed and it wont pick it up either,any ideas. I can bluetooth and charge the phone no problems ,Maybe the usb cable
Thanks
with teh phone connecvted, (after it has said not supported) open up device manager on the pc, find teh entry which will have an exclamation mark, right click it and choose4 uninstal. then try it again.
also worth reinstalling windows mobile device center
Hi Samsamual
When i open windows mobile device center it does nothing even while my phone is connected,it just says phone not connected,i have uninstalled windows mobile device center a couple of times and nothing happins,it seems that when i plug phone and USB cable in the usb port or pc just wont recognise it at all.
Thanks for your reply
harv123456 said:
Hi Samsamual
When i open windows mobile device center it does nothing even while my phone is connected,it just says phone not connected,i have uninstalled windows mobile device center a couple of times and nothing happins,it seems that when i plug phone and USB cable in the usb port or pc just wont recognise it at all.
Thanks for your reply
Click to expand...
Click to collapse
He did not say open device center , he said open "Device Manager", you can open it from computer management in the control panel ...
You did say it said "device unrecognized" that means the pc is "seeing" it , just not seeing it right ...
When in device manager find ,the item that is this "unknown device" if you are not sure which it is, unplug it see what dissapears, and what reappears when you plug it back in, it may just be under usb devices or the similar ..
Then Uninstall that device, then unplug the phone, wait a few seconds and plug it back in ... also plug it right into the computer do not use a usb hub ...
Thanks watcher,i understand now i did not read it right,i will try Device Manager now.
Thanks
harv123456 said:
Thanks watcher,i understand now i did not read it right,i will try Device Manager now.
Thanks
Click to expand...
Click to collapse
Still no luck,below pic's are the messages i am getting when i plug my phone into usb port.
Note my card reader and flash drive work ok on the same usb port,so i assume its my phone or usb cable.
harv123456 said:
Still no luck,below pic's are the messages i am getting when i plug my phone into usb port.
Note my card reader and flash drive work ok on the same usb port,so i assume its my phone or usb cable.
Click to expand...
Click to collapse
i have had several experiences with usb devices malfunctioning and causing that kind of error. and a few of those times i was able to isolate the problem to a faulty cable. but those were generic usb/miniusb cables (ie not supplied with the device... just available loose in the market). if its a cable supplied by the OEM, i doubt it would fail all of a sudden. but try swapping cables and see... good thing hd2 has a standard mini usb interface...
Thanks silenced i will try a different cable tomorrow thanks for your help
harv123456 said:
Still no luck,below pic's are the messages i am getting when i plug my phone into usb port.
Note my card reader and flash drive work ok on the same usb port,so i assume its my phone or usb cable.
Click to expand...
Click to collapse
Did you right click and Uninstall the "Unknown Device" then unplug and re-plug?? ...
Yes i did all that,i got a new USB data cable today and all works fine now.
Thanks guys for all your help,this is a great forum thanks evervbody.
harv123456 said:
Yes i did all that,i got a new USB data cable today and all works fine now.
Thanks guys for all your help,this is a great forum thanks evervbody.
Click to expand...
Click to collapse
Did you solve this problem because I m getting same problem with my cable. Charging but no connection with PC or Notebook. No Memory card reading or syncronize

[Q] USB Device not recognized

Cant connect to Kies as it says USB device not recognized, used to but not anymore, dont see this problem in the S2 thread, anyone?
Currently using Win7 64
Thx
Same thing happened to me. I just reinstalled making sure all other programs were closed and I haven't had the problem since.
Hope this helps.
Install Kies .
Reboot phone
Start Kies
Connect Let KIES find phone .
Turn KIES off from taskbar .
Turn USB debugging on phone connect USB mass storage mode and let windows find driver .
That do work try all the other posts same subject for an alternative .
jje
No go
Tried all of the above, still no go, could it be my micro usb port on the phone is busted? When i tried connecting as Mass storage it says usb cable is connected, pls remove cable.
cablesguy said:
Tried all of the above, still no go, could it be my micro usb port on the phone is busted? When i tried connecting as Mass storage it says usb cable is connected, pls remove cable.
Click to expand...
Click to collapse
No thats just incorrect user settings .
Remove cable go to settings Applications Turn on USB debugging .
And?or turn usb mass storage mode on via settings Wireless and network USB settings then connect cable .
jje
JJEgan said:
No thats just incorrect user settings .
Remove cable go to settings Applications Turn on USB debugging .
And?or turn usb mass storage mode on via settings Wireless and network USB settings then connect cable .
jje
Click to expand...
Click to collapse
Yup, I did. I removed cables and turned on USB debugging, and tried the mass storage mode, upon connecting it says cable connected and to remove.
I'm getting this problem once I'm in Download mode. It's worked before... why would it stop?
Any tips?
I have the same problem
I seem to have the same problem I connect my phone via USB and get a USB Device Not Recognized message but MTP application opens on the phone. This has only just happened I have had it working before since I had the phone on 2 computers and have tried to different cables now it does not work on either computer. If any one has had any luck I would love to know how you fixed it.
Samsung Galaxy S2 - USB Device not recognized.
Hey Guys,
I have the same problem. I've even tried going into "Recovery" Mode and then running odin.. Still no luck. It just does not recognize the phone.
I tried a different cable but still no luck.
Guys,
i had had the same problem until i started to use the original USB cable(came with the phone).
Have a good luck!
Kirby
Got the same usb problem, different pc's, driver, cables nothing works.
After three month of use no Kies Odin ore mass storage us....big problem
any news info on this? seems to be quite common, though I only get it with stock roms, custom roms dont seem to have this issue
Cables Guy; I'm trying to figure out if I'm having the same problem as you. Does your phone charge when plugged in? Because mine does not.
i think in your case it might be the usb port in the phone itself, if nothing that you plug works well.
I believe there is an issue with kies/MTP and windows drivers for the rest though.
For me my phone doesnt get detected o nmy onboard USB but it does on the usb3 pccard i have.
any good news to solve this problems?
i got the same problem and worst case is my phone cannot detect sim
I had the same problem.. I just switched back to the original cable that came with the phone & problem was solved..
Sent from my SGH-T989D using XDA App
cablesguy said:
Cant connect to Kies as it says USB device not recognized, used to but not anymore, dont see this problem in the S2 thread, anyone?
Currently using Win7 64
Thx
Click to expand...
Click to collapse
whats your phone kernel? and are u able to connect to pc as usb storage? or did u flash anything weird before?

[Q] Weird USB Issue

I thought I would share this. I am kind of answering my own question but I am not really sure how I got into the state that I did.
Today I realized that I could no longer connect via USB to my PC. My phone has DietICS ROM. I tried the following:
New Cable
New USB port
Cache wipe
Dalvik wipe
Factory Reset
Rolling back to a previous nandroid that I knew worked
Reinstalling USB drivers
I still couldn't connect the phone as a media device and nothing was reported in Device Manager.
I ended up trying to put the phone in download mode and firing up Odin (to see if it would show as connected) and whalla. It saw the phone. I shut the phone down and rebooted it again and everything was working as it should.
If anyone has any insight on this, it would be appreciated. I am still not sure if it was the PC or the phone that had the hiccup.
Did you try rebooting the PC? I don't see that on your list.
Occasionally I have issues with Windows 7 (and 8) where it doesn't see that a USB device was unplugged, and if I try to use that same USB port for something else it just never detects anything.
It's rare in my case, but maybe something similar happened on your end and just having a different device ID show up (download mode shows up as a different device) kicked Windows in the pants and got your USB drivers working properly again?
dstruct2k said:
Did you try rebooting the PC? I don't see that on your list.
Occasionally I have issues with Windows 7 (and 8) where it doesn't see that a USB device was unplugged, and if I try to use that same USB port for something else it just never detects anything.
It's rare in my case, but maybe something similar happened on your end and just having a different device ID show up (download mode shows up as a different device) kicked Windows in the pants and got your USB drivers working properly again?
Click to expand...
Click to collapse
bah, yes. Rebooting the PC was one of the first things. I missed that on my list.
Weird... happened again.
1.) connected device to USB. Got the double beep and charging but no "MTP" connection message on phone and nothing detected in windows.
2.) Booted phone into download mode. Connected phone and windows saw it.
3.) Rebooted phone again and everything works fine
Happened again (updating this thread for no apparent reason).
Fully powering down the phone and then booting it back up (cold boot) seems to be fixing it.
camoto said:
Happened again (updating this thread for no apparent reason).
Fully powering down the phone and then booting it back up (cold boot) seems to be fixing it.
Click to expand...
Click to collapse
I have the gnex and although different phone i just have plain out usb issues. Does your phone and/or battery have nfc chip?
*Android is upgrading...*
JediNinjafication said:
I have the gnex and although different phone i just have plain out usb issues. Does your phone and/or battery have nfc chip?
*Android is upgrading...*
Click to expand...
Click to collapse
Yes it does
camoto said:
Yes it does
Click to expand...
Click to collapse
Ok, I download all roms and mods directly from phone browser so don't usually have it plugged into computer but have been having issue when trying to charge it with the factory plug. If phone is hot i have to reboot or it says "not charging" in stats. Might not even be related but i found out the battery also has an nfc inside it. Maybe it's something in the connection or the chip in battery between the port and battery..? Because when hooked to computer it also tries to charge right?
*Android is upgrading...*

[Q] USB Port Problem

Hi all,
I have a Rooted, WanamLite v6.3 ZSEMC1 ROM with AdamKernel 2.2.1+. i9300.
I updated recently from another previous version of the same ROM because I had noticed that my USB functionality has not been working. Specifically, the MTP application. Soon further found that my computer does not recognise ADB commands at all, as I used to install .apks from my computer quickly with adb install.
Odin does not even recognise my phone, even when in download mode. The only thing I havent tried yet is ADB in CWM Recovery, but im 99% sure that wont work still.
When I plug the micro-usb plug in it charges fine, but no data connection seems to occur. No windows detection, No USB device connected in the notifications bar.
I have tried:
-Backing up
-Installing vanilla ROM
-Installing stock ROM
-Using different computer with drivers
-Reinstalling Samsung Drivers
-Tried using Kies for the drivers
-Changing SD cards
-Power Cycling phone removing sim and micro-sd cards. Turning on after some time.
-Cleaning the micro-usb port on the phone with dental picks.
Im pretty much out of ideas apart from trying to organise to send it for repairs, after un-rooting.
If I was to re-root do you think this would solve the problem?
Any help is much appreciated.
Thanks :good:
UPDATE: I fixed this by using Mr. Despairs suggestion.
Power off, pull battery, SIM, SD card. Power cycled the power button with no battery in it.
Waited about 1-2 minutes.
Battery in boot straight to Download Mode.
Only got it to recognise once in about 15 tries.
Thanks again Mr Despair!
You could also try another cable. Or what I read in another german forum: Shut down your phone, take the battery out and in and reboot. Then reboot into download mode and plug in your phone. Then your PC should search for drivers.
Do this as a colleague says Mr. Despair replace the cable. Often dirt in the connector. Clean the connector on the phone.
Also check ...
Also check on a different computer/port - it could be a problem with the USB drivers on your computer.
Probably the safest test would be to cross-test combinations of 2-3 computers vs 2-3 phones.
xclub_101 said:
Also check on a different computer/port - it could be a problem with the USB drivers on your computer.
Probably the safest test would be to cross-test combinations of 2-3 computers vs 2-3 phones.
Click to expand...
Click to collapse
He already wrote that he tried more PCs. He would have very bad luck if it is on both. But trying doesn't cost. He shoule then also try to plug it direct into the USB ports and not through a hub.
I have also tried two other cables which both previously worked.
Ill give the hard reboot into download mode a try.
No PC recognises it at all at the moment.
I have tried all USB ports, directly not through a hub or whatnot. This includes other computers too.
Im open to any other suggestions.
Thanks for the help so far
Have you installed KIES?
KIES and ODIN cannot co-exist.
Install ONLY Samsung USB drivers then run ODIN.
As for installing apks, you shouldn't need to install via adb. You can just copy to sdcard and run from there.
Sent from my GT-I9300 using XDA Premium
IRPnet said:
Have you installed KIES?
KIES and ODIN cannot co-exist.
Install ONLY Samsung USB drivers then run ODIN.
As for installing apks, you shouldn't need to install via adb. You can just copy to sdcard and run from there.
Sent from my GT-I9300 using XDA Premium
Click to expand...
Click to collapse
I had used ODIN without KIES existing on my system.
I installed KIES to try and get it to read my phone for once.
I used ADB to install .apks when I had ADB running. I have the problem now that I cant use it, because my phone MTP, ADB or even Download Mode wont read my phone. All from different computers etc.
:crying:
Sounds more and more like a hardware failure. What about reboot to CWM then in mounts and storage to mount the USB drive? Can your PC recognize it this way?
Mr. Despair said:
Sounds more and more like a hardware failure. What about reboot to CWM then in mounts and storage to mount the USB drive? Can your PC recognize it this way?
Click to expand...
Click to collapse
Yeah im thinking hardware too. If I throw it into CWM and try to mount /sdcard, it doesnt to anything. Nothing changes it just stays permanently on mount /sdcard. (Its not mounting).
Mounting external_sd works but its not helping me.
Anyone ever returned a SGS3 to factory or phone provider?
Mr. Despair said:
You could also try another cable. Or what I read in another german forum: Shut down your phone, take the battery out and in and reboot. Then reboot into download mode and plug in your phone. Then your PC should search for drivers.
Click to expand...
Click to collapse
I initially tried this with no success, however after about 15 tries I got it to work once!
Thanks heaps for this!
Pull Battery, SIM and SD. Press Power buttons a few times and let it sit for about 1 minute.
Battery in and boot straight to Download mode. Worked once in about 15 tries. Reflashed everything and it works now!
Thanks Despair!!:laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh:

[Q] Tablet Z Wifi SGP 311 bricked after downgrade to 4.1.2?

Hi all,
I am in desperate need of ya'llz help! Recently I followed the following instructions to the dot:
http://forum.xda-developers.com/showthread.php?t=2703774
in order to get root on 10.4.1.B.0.109. I ended up, like the author of the thread, in the so called bootloop. Tried everything and eventually managed to get out and restored to root 4.1.2. Thats where I am now.
The tablet works fine, however i am unable to connect to my pc with USB and also unable to charge via the charger. The tab is not detected in my computer, nor PC companion. Mass storage mode nor media mode work. I tried swapping cables, same.
The only thing I am able to get working through USB is charging when the tab is powered off, which means that the USB port is not broken.
I was thinking that updating would fix the problem, so I tried updating directly from the System update in the tab. It downloads 109, then restarts to install it, comes back with: "Could not install"!
Now my tab is not detected on my PC when its on, what to do ? How to update/Fix the USB problem!?
Any help is greatly appreciated!
Update
Ok I realized that the plugged cable only makes the red LED on the left light up, and when i click the power button, I see the battery picture in the display. Showing half charged. But the actual charge is not increasing.
Unplugging the USB, turns off the LED!
Help!
No ideas anyone? It charges from dead till medium. But no USB connection to the PC is possible! Cant update
centinel_x said:
No ideas anyone? It charges from dead till medium. But no USB connection to the PC is possible! Cant update
Click to expand...
Click to collapse
put your sd card in an adapter, put that in your pc and copy a zip with a full rom on it, put it back in your tablet and install the rom? Or try a different usb cable, maybe it's broken
centinel_x said:
No ideas anyone? It charges from dead till medium. But no USB connection to the PC is possible! Cant update
Click to expand...
Click to collapse
hold power + Vol+ to reset device and after that try to connect to pc to flash in flashtool.
Thanx
Hi guys,
thanks for the replies. Ive tried those already. Ive tried all different types of roms. The problem is that you need a restore image such as dual recovery on the tablet. Its rooted but there is not way to install a recovery image on it, without using a computer. And since it wont connect to the PC, no way..
:/

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