I just upgraded to the i717 Note because it was on sale. To make a long story short, when I recieved the phone, the screen was cracked so I ordered a replacement. The kicker is I rooted the phone but left it stock. AT&T is asking for the original phone back so I unrooted and reset it all the way back to GB 2.3.6 although the phone had ICS 4.0.4 when I recieved it. How do I reset the flash counter and place ICS 4.0.4 back on the phone so I can return it? Samsung Keis is not working. I don't want ANYTHING custom on the phone as I have to return it. I don't want the warranty voided. Any help with this would be appreciated. Thanks folks!
Many users have returned a warranty claim phone without resetting the counter and no one has ever reported their return being denied from the flash counter.
rangercaptain said:
Many users have returned a warranty claim phone without resetting the counter and no one has ever reported their return being denied from the flash counter.
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<<This....
dont bother, just return it...
i returned a hard-bricked captivate with no repercussions.
The only way to clear the counter is to push CWM via Odin, then flash the stock recovery, then the counter reset zip.
All while inside of CWM recovery.
Then on reboot, the counter reads 0, and you have the 3e recovery again.
But as mentioned above, we have never received a report of warranty service being denied due to the flash counter....g
Related
Hey guys..I rooted my sii using CF-root...so my questions are...how to get rid of the yellow triangle and binary count?(are these the only things samsung uses to check if the device is rooted or not..?)if yes i'd use a jig or else what to do..??
i want my phone to be rooted...but also need my warranty...!!
android version:-2.3.3
baseband version:-I9100XXKH3
kERNEL VERSION:[email protected] #2
Build number:-GINGERBREAD.XWKF3
if you want to get rid of binary count, only way is to use the usb jig, though I've heard there's a 2nd counter embedded.
however I've never had any problems with my warranty even after rooting, and have sent in my phone 3 times for various reasons.
just be sure NOT to send it in with a custom rom installed
from what i heard.. all u need to do is unroot ur phone and flash back secure kernel and delete all root apps and voila u get ur warranty back
and btw the yellow triangle is from unsecured kernel that u used to flash into sgs2 to get it rooted u can get rid of that without unrooting ur sgs2 by simply flashing back secure kernel
NO way to get back your warranty.
sujay96 said:
i want my phone to be rooted...but also need my warranty
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No, as you've unlocked your bootloader, it'll always show RELOCKED even if you revert to the stock ROM. You can't factory lock the bootloader, i.e., you can't get the warranty back till you don't meet a person who's a noob.
Why revive a 7 mth old thread
It's not possible to have both root and warranty on your phone at the same time.
If there's something wrong in your phone and you can't fix it yourself, you only need to unroot it (if you have a CF-root you only need to flash your stock firmware back and use USB Jig (OR before unrooting using TriangleAway app) to clear your flash counter) and take it to the shop where you bought the phone.
MistahBungle said:
Why revive a 7 mth old thread
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'cause the bottom line was still missing!
help needed
is there no way to get my cell completely locked and unrooted ie. saying locked on the boot loader screen
Hello,
i found a way to root without flashing anything on my galaxy s2, but i was wondering if:
rooting without flashing voids the warranty?
looking in Settings>About at kernel line there is this: "3.0.15-I9100XXLPQ-CL223505 [email protected] #3" and i remember the first time i bought the phone that is was something with [email protected], can this change cancel my warranty too?
note: i always had stock roms and custom binaries are 0 and it's samsung's official
Thanks
Rooting voids the warranty. Period.
However. If you need to return the phone for warranty service, if you unroot it, go back to a stock rom that's actually been released by Samsung, reset the flash counter & do a factory reset, the experience on here says you have a fair chance of getting warranty service. But this is not an absolute guarantee.
If you want to keep your warranty 100% guaranteed, don't mess with your phone. At all.
MistahBungle said:
Rooting voids the warranty. Period.
However. If you need to return the phone for warranty service, if you unroot it, go back to a stock rom that's actually been released by Samsung, reset the flash counter & do a factory reset, the experience on here says you have a fair chance of getting warranty service. But this is not an absolute guarantee.
If you want to keep your warranty 100% guaranteed, don't mess with your phone. At all.
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Click to collapse
Thanks,
so if i un-root and factory reset i should be allright? and the kernel shouldn't affect that, right?
Bump!
OK so here is the story and I was debating if this is the right place to post but I do feel it is more on the developing side. I originally rooted and unlocked my bootloader following Casuals method and everything was just fine. I had an option to sell the phone in preparation for buying the GS4 so I used the return to stock method posted in the forums to return my device completely to stock. After doing so everything was also fine. I received an update to LL4 and that went OK straight from Verizon but last night when the VRAMC3 update was pushed to my phone it soft bricked it. It ultimately was stock on the splash screen stating Samsung Note 2. After trying to ODIN back to stock with multiple FAILS I was able to get it back to the Root66 MR Robinson by using the pit file but every time I try to update and or root/unlock bootloader it soft bricks again. I am assuming that the update that was pushed updated my bootloader and as of now I am stuck till there is a new bootloader Jailbreak. If not I would love some instruction on how to get my phone rooted with an unlocked bootloader or a flashable ODIN file that will at least get me to the latest VRAMC3 fully stock ROM. Thank you for the HELP.
want relocked BL running newest stock via odin flash without tripping flash counter
Edit; I never did manage to relock the bootloader. However, Verizon still accepted the device since it appeared close enough to stock. I used the alternative restore and triangle away to bring it 95 percent to stock. So I can safely say from my experience that if this is your problem you will probably be fine. It's been a few months and still no new charges on my bill for out of warranty device but YMMV
Shawnkanan said:
OK so here is the story and I was debating if this is the right place to post but I do feel it is more on the developing side. I originally rooted and unlocked my bootloader following Casuals method and everything was just fine. I had an option to sell the phone in preparation for buying the GS4 so I used the return to stock method posted in the forums to return my device completely to stock. After doing so everything was also fine. I received an update to LL4 and that went OK straight from Verizon but last night when the VRAMC3 update was pushed to my phone it soft bricked it. It ultimately was stock on the splash screen stating Samsung Note 2. After trying to ODIN back to stock with multiple FAILS I was able to get it back to the Root66 MR Robinson by using the pit file but every time I try to update and or root/unlock bootloader it soft bricks again. I am assuming that the update that was pushed updated my bootloader and as of now I am stuck till there is a new bootloader Jailbreak. If not I would love some instruction on how to get my phone rooted with an unlocked bootloader or a flashable ODIN file that will at least get me to the latest VRAMC3 fully stock ROM. Thank you for the HELP.
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I am in a similar situation. I am sending the device back for warranty service since the screen must have burnt out or something. The digitizer catches a touch but there is no light emanating from the screen and since the device was purchased March 28th it is completely under warranty. As it is obvious the root modifications did not cause the screen issue, I do not wish to get a new device via insurance claim and so I am getting another sent.
but my issue is after managing to run triangle away via screencast/adb, how the hell does one relock the device if it's been upgraded to vramc3? from what I have searched, and trust me I have been searching the past two days, which led me here and a few other threads btw, it appears that once the device is on vramc3 it cannot odin back to anything else or it will fail on sboot.bin. And I am not finding any stock odin packages for vramc3, so how the hell does a person take this bad boy back to stock and relock the bootloader for sending to vzw for service? not only that but I can no longer activate recovery since I wouldnt have access to screencast and there is absolutely no way I am sending this device back with even the most minute amount of data in tact so it can be sold to the highest bidder or handed over via an illegal court order for mass search and seizure. anybody have experience with this? i am at the point where i think the only thing I can do is flash the alternate restore for vral but wouldnt that trip my flash counter, and then when they check the device it would probably OTA and softbrick, which I do not want them to have to deal with.
I have rooted and installed a custom rom on my GS4 and it still says official. Is this normal?
I expected that after bricking and flashing stock and rerooting and everything I must have tripped the flash counter.
I don't really care as I don't plan on needing the warranty, I'm just surprised. I even previously had the custom unlock boot screen before bricking the phone.
Am I just looking in the wrong place?
DanGerousDroid said:
I have rooted and installed a custom rom on my GS4 and it still says official. Is this normal?
I expected that after bricking and flashing stock and rerooting and everything I must have tripped the flash counter.
I don't really care as I don't plan on needing the warranty, I'm just surprised. I even previously had the custom unlock boot screen before bricking the phone.
Am I just looking in the wrong place?
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Flash counter will only register non Samsung images which we cannot flash successfully with a locked boot loader. Unless you are unlucky enough to accidently use Odin to install cwm or push a rom, them a factory restore via Odin should for all intents be undetectable as previously rooted. There might be something on a hidden partition I am unaware of but I have heard nothing yet.
Sent from my Galaxy S4
I'm new to rooting devices. If I root my phone and don't flash a custom rom, would that still make the flash counter turn and still void my warranty? I don't want custom roms but there are some apps I need to be rooted to use.
If u will root your phone will lose warranty. ..
s4shoaib4u said:
If u will root your phone will lose warranty. ..
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can you un-root it and still have warranty or is this not possible?
williamguile said:
I'm new to rooting devices. If I root my phone and don't flash a custom rom, would that still make the flash counter turn and still void my warranty? I don't want custom roms but there are some apps I need to be rooted to use.
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Ok, first what version of Kikat are you running? If you upgraded to 4.4.4 you are out of luck for now. If you are still on 4.4.2 NC5, you can use Towel root. This will give you root access, and will NOT trip KNOX 0x0 !!! However the minute you install a custom recovery like TWRP or CWM that will trip KNOX and void your warranty. REMEMBER Sprint will warranty your device with the KNOX warranty counter tripped 0x1 as long as you unroot the device before you take it in or sent it back to Sprint !!! If the device is hard bricked, there is no way to tell it was rooted and they automatically replace the phone. With rooted access and no recovery you can Debloat the device and run rooted apps. Enjoy !!!
jimzweb1 said:
Ok, first what version of Kikat are you running? If you upgraded to 4.4.4 you are out of luck for now. If you are still on 4.4.2 NC5, you can use Towel root. This will give you root access, and will NOT trip KNOX 0x0 !!! However the minute you install a custom recovery like TWRP or CWM that will trip KNOX and void your warranty. REMEMBER Sprint will warranty your device with the KNOX warranty counter tripped 0x1 as long as you unroot the device before you take it in or sent it back to Sprint !!! If the device is hard bricked, there is no way to tell it was rooted and they automatically replace the phone. With rooted access and no recovery you can Debloat the device and run rooted apps. Enjoy !!!
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darn I guess i'm boned then. I have 4.4.2 but I used Odin to root my phone :-/
I guess if something does happen to where I need to replace it, there's always the *nuke* method or *it's lost or stolen + nuke* method as i do have Sprint's TEP plan.
williamguile said:
darn I guess i'm boned then. I have 4.4.2 but I used Odin to root my phone :-/
I guess if something does happen to where I need to replace it, there's always the *nuke* method or *it's lost or stolen + nuke* method as i do have Sprint's TEP plan.
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I run a stock rooted 4.4.2 NC5 with Philz custom recovery version 6.12.9 hltespr. The device was rooted and warranty tripped the second day I owned it. I was in a Sprint corporate Store a couple of wks ago. Showed the tech my rooted note 3. He said I can't touch that, I said what if I unrooted the phone. He said no problem, now I can warranty the phone. He didn't care that the KNOX flag was tripped at all 0x1. Just can't be rooted when you bring it in for service. Sprint doesn't care about KNOX only Samsung cares about KNOX. When Samsung paid millions to the NSA to design a security system to track and spy on others than they care !!!