[Q] No reaction from phone whats however - Galaxy S III Q&A, Help & Troubleshooting

I've got my awesome galaxy s3 for about 4 months now.
I'm still using the stock firmware and I rooted it a few weeks ago.
Today, the phone battery was at about 95%, it suddenly completely stopped working in any way.
No led flashes or turns on when I plug it in to charge. No reaction when I turn it on. No reaction from my pc when I plug it in.
I also tried ODIN/ download mode and whatever there is left. No reaction at all.
Also, the ODIN tool doesnt see the phone and the pc doesnt(device manager).
I hope anyone can help me
ArdentSword

ArdentSword said:
I've got my awesome galaxy s3 for about 4 months now.
I'm still using the stock firmware and I rooted it a few weeks ago.
Today, the phone battery was at about 95%, it suddenly completely stopped working in any way.
No led flashes or turns on when I plug it in to charge. No reaction when I turn it on. No reaction from my pc when I plug it in.
I also tried ODIN/ download mode and whatever there is left. No reaction at all.
I hope anyone can help me
ArdentSword
Click to expand...
Click to collapse
I have exactly the same problem, I have ordered a jig to see if i can get into download mode. I am told this could be a motherboard problem though.
I have changed my screen so i do not think samsung will fix it under warranty

May Sound Stupid... but have you taken the battery out and left it for a minute then put it back in?

sure have. Have done everthing, charged overnight, took battery out for an hour, tried different battery.
I took it to a repair shop in a shopping center and they said they think the motherboard is dead

NewAussiefromCanada said:
May Sound Stupid... but have you taken the battery out and left it for a minute then put it back in?
Click to expand...
Click to collapse
Jup, tried that too, no change

Same thing happened to me too... Phone suddenly died. Still waiting for the jig. If not then service warranty for us is the best thing we can do.

Here's a update on my phone.
I tried to use a jig, a friend on mine had one, but no change there either. So I send my phone to samsung with the warranty. I was a little scared here because I rooted my phone. A few days back I luckely got a message that my phone was returned. Apparantly, it was broken so badly thay they didnt found out it was rooted. ^^
They replaced my motherboard and I never found out what was wrong, probably something fried...

Related

[Q] Charging issue when phone is turned off

Hi,
I hope I am on the right thread.
This issue started one week ago. I have a 4.1.83 (no root, no G-blur or any specific customization beside the ) just the stock Atrix phone.
When my phone is turned off, if I try to plug it into the wall with the moto charger the red Motorola logo came on, then disappear then came back on and keep doing that (on and off) - infinite rebooting loop. Before, the battery charge status would come on and the phone would charge fine.
Now it just does this unlimited reboot on the red M logo.
If i turn on the phone without the cable, the phone turns on fine and i can charge it with the wall charger after the phone is booted. But not when the phone is turned off.
Do you have any ideas on what is going on and how to fix it?
Thanks for your help.
Hmm... Is the charger the one specifically designed for your Atrix and you're sure you haven't done any tweaking to the phone?
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
darrycowl said:
Absolutely certain. Am using the original Charger and did not try to do anything special with the phone...I did not touch any system file nor tried to tweak anything.
Phone is 'stock' beside few apps I installed several weeks before the problem starts to occur.
Click to expand...
Click to collapse
If you had rooted, etc. I would say flash sbf and start over, but since you are stock, I would return it for a warranty replacement.
Can I do that even if I have owned it for 3 months?
Thanks!
I have the same exact problem but I have my mobile flashed, plus bought mine from eBay. Should it be a software issue?
darrycowl said:
Can I do that even if I have owned it for 3 months?
Thanks!
Click to expand...
Click to collapse
You have one year warranty through Motorola. See warranty section in the following:
http://www.motorola.com/staticfiles/Support/US-EN/Mobile%20Phones/ATRIX_4G/US-EN/Documents/StaticFiles/ATRIX_LG_68014203002A.pdf
If the phone is defective, you are covered. If it's accidental damage, you would have to use your phone insurance through your carrier.
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Did you already try charging with the phone off through USB on your desktop or laptop? Maybe the wall charger is defective.
Do a backup and perform a factory restore to see if it fixes it before shipping it out for warranty.
Goodluck!
darrycowl said:
Can't be accidental...Phone is working perfectly beside the charging issue and so far.
Only issue is it takes 1 full day to charge it from 10% to 100%
Last night I plugged my phone at 9pm (60%). It took 8 hours to have it fully charged...
Thanks for your reply, I guess I 'll check with ATT first :'( and Motorola then....
Click to expand...
Click to collapse
your battery and or phone is straight up defective, or something is wrong, needs to be replaced. no way should it take that long to charge. something go out of wack, and it sounds like faulty battery is failing, hence why it wont charge turned off AND takes forever to charge up when turned on.

[Q] SGS3 Won`t turn back on (or charge)

Today as I got home I noticed that my SGS3 had a blinking red light, tried turning the screen on...but it looked like it was frozen (but a little bit warmer than normal).
Took the battery out, put the battery back on, tried turning it on, and...nothing...
Connected it to the charger (original one) - no reaction.
It now looks completly dead.
I've tried connecting it do different chargers, different USB cables, directly to a PC, but neither the status light nor the screen react in any way.
I didn't flash any ROM for the last few months, and I didn't install anything new.
I think the phone just isn't charging (and I don't have any extra battery to try it out...)
I've recently moved to Zurich, (the phone itself was bought from amazon.de) can anyone tell me what is the warranty procedure here?
My condolences see link for more information
http://forum.xda-developers.com/showthread.php?p=34141825
im what Willis was talking about
drcursor said:
Today as I got home I noticed that my SGS3 had a blinking red light, tried turning the screen on...but it looked like it was frozen (but a little bit warmer than normal).
Took the battery out, put the battery back on, tried turning it on, and...nothing...
Connected it to the charger (original one) - no reaction.
It now looks completly dead.
I've tried connecting it do different chargers, different USB cables, directly to a PC, but neither the status light nor the screen react in any way.
I didn't flash any ROM for the last few months, and I didn't install anything new.
I think the phone just isn't charging (and I don't have any extra battery to try it out...)
I've recently moved to Zurich, (the phone itself was bought from amazon.de) can anyone tell me what is the warranty procedure here?
Click to expand...
Click to collapse
Was your phone overclocked at all by any chance? Or rooted in that matter? How long have you had the phone. If you've tried everything and the phone isn't turning on then we must know if your phone is rooted or not. If it is rooted then you might not be covered by warranty as they will know if you've flashed custom roms due to the binary counts on your phone..
If it is stock simply find the booklet and call the number or go to http://www.samsung.com and click support then click product service request have you imei and your serial number ready. and when you send of your phone off, make sure to send a photo copy of your receipt and your good to go. They will send you instructions to what you should send etc etc... Don't worry mate mines been in warranty once it came back with 2 weeks..
It was rooted but running official ROM... I hope they don't notice it
The instructions you give are the ones for the international samsung site.
From the swiss one I was only able to get a representative's phone number...let's see if I can talk to them in english tomorrow
Meemo23 said:
Was your phone overclocked at all by any chance? Or rooted in that matter? How long have you had the phone. If you've tried everything and the phone isn't turning on then we must know if your phone is rooted or not. If it is rooted then you might not be covered by warranty as they will know if you've flashed custom roms due to the binary counts on your phone..
If it is stock simply find the booklet and call the number or go to http://www.samsung.com and click support then click product service request have you imei and your serial number ready. and when you send of your phone off, make sure to send a photo copy of your receipt and your good to go. They will send you instructions to what you should send etc etc... Don't worry mate mines been in warranty once it came back with 2 weeks..
Click to expand...
Click to collapse
drcursor said:
It was rooted but running official ROM... I hope they don't notice it
The instructions you give are the ones for the international samsung site.
From the swiss one I was only able to get a representative's phone number...let's see if I can talk to them in english tomorrow
Click to expand...
Click to collapse
Sorry about that at least you've found the right page good luck..
Try this...
I had the same issue, try charging the battery on a different S3. Even if the the charging animation doesn't come on leave it a few minutes. The battery might be soo drianed that it will take a while to charge. One you see the battery respond on the other phone put it back on your phone, turn it on and charge it turned on. Some how it seems that charging the phone while turned off screws your battery. Always try to charge the phone while its turned on.
Thread moved to Q & A section, post in the relevant section next time.

[Q] Dead device? please help..

Hi all, i got my Galaxy S2 about a year ago (9100 normal, non AT&T or verizon or another else ) and i never encountered problem like this. One day i was texting on the toilet, and unfortunately it fell down on a bowl of water and its all soaked. I just turn it of and take out the battery, when i turn on it again, the start mode triggers, the icon Samsung igt 9100 is showing up and it keeps blinking and blinking, bootlooping. many of my friend said that it is fine and just wait for the water inside the machine to dry up, like one week or so. but after one day i tried to turn it on, the yellow triangle below the 9100 logo is gone ( i think its resetted and everything is gone ) and it went to download mode. But after that, i was not careful enough and my battery fell off, and the phone is turned off dead. and after all of that, i can't even turn on the phone, nothing happened, its like a dead phone without battery.
i went to many forums and many people tried to fix it using the download mode USB jig recovery kit, i bought the i9100 USB jig on the eBay, its arrived today. I tried to plug in on my phone, and i try to turn it on and even every boot method ( download mode, and recovery mode ) and holding the power, still nothing happens. what should i do...?? does that means my cellphone is dead forever? :crying::crying:
You should have put it in a bowl of dry rice for a couple of days to completely dry it out. I think you turned on your phone too soon with the risk of having it f**cked for good.
You seem more accident prone than Mr Bean.
Stick it on eBay
theunderling said:
You seem more accident prone than Mr Bean.
Stick it on eBay
Click to expand...
Click to collapse
when i plugged it into my pc, it works, it says that device is not recognized but it still shows, i think it might be some hope, can somebody help me
Unfortunately it is dead, because you did not wait til it dryed out before starting. You fried the flash chip which contains the information for the phone to run.
Only way to fix it is to replace the motherboard. Which means it becomes a new phone with different IMEI.
aiserukana said:
Hi all, i got my Galaxy S2 about a year ago (9100 normal, non AT&T or verizon or another else ) and i never encountered problem like this. One day i was texting on the toilet, and unfortunately it fell down on a bowl of water and its all soaked. I just turn it of and take out the battery, when i turn on it again, the start mode triggers, the icon Samsung igt 9100 is showing up and it keeps blinking and blinking, bootlooping. many of my friend said that it is fine and just wait for the water inside the machine to dry up, like one week or so. but after one day i tried to turn it on, the yellow triangle below the 9100 logo is gone ( i think its resetted and everything is gone ) and it went to download mode. But after that, i was not careful enough and my battery fell off, and the phone is turned off dead. and after all of that, i can't even turn on the phone, nothing happened, its like a dead phone without battery.
i went to many forums and many people tried to fix it using the download mode USB jig recovery kit, i bought the i9100 USB jig on the eBay, its arrived today. I tried to plug in on my phone, and i try to turn it on and even every boot method ( download mode, and recovery mode ) and holding the power, still nothing happens. what should i do...?? does that means my cellphone is dead forever? :crying::crying:
Click to expand...
Click to collapse
plug in the charger and let it charge for few hours. You should have left the phone to dry before switching on
Cosmic Blue said:
Unfortunately it is dead, because you did not wait til it dryed out before starting. You fried the flash chip which contains the information for the phone to run.
Only way to fix it is to replace the motherboard. Which means it becomes a new phone with different IMEI.
Click to expand...
Click to collapse
will it cost much?
I doubt there's anyone here who can tell you how much. That will depend on how much parts & labour are in your country. Send it in & find out.

Hard bricked I9300 International

Hello,
This morning my phone went suddenly off, didn't think much of it because it had 20% battery left and thought I had to recharge it but it didn't charge and I couldn't power it on, no LED lights when connected to the charger, no nothing, I tried restarting it in download mode but still nothing, it had a custom rom flashed, this one:
http://forum.xda-developers.com/galaxy-s3/development/rom-ressurrection-remix-m-t3270121
Had cyanogenmod before this but encountered some errors and got this one 1 week ago, it worked fine except random restarts.
Tried a different S3 battery from a friend and still nothing, my battery worked in his, it was 0% but charging although very slow, just 8% in half an hour.
Tried different ways to fix it following these steps from here http://forum.xda-developers.com/showthread.php?t=2549068
Before actually going to a service shop and replacing my motherboard I want to know if there is a cheaper way to get it fixed, tried the steps above but with a 2gb card instead of a 16 one, want to try the USB JIG method but I don't know if it will work.
Any information would be appreciated
If the phone doesn't power on at all, a USB jig probably won't help.
I suggest connecting the phone to the original charger or a more powerful charger with the original USB cable for a few hours and see if it will come to life.
audit13 said:
If the phone doesn't power on at all, a USB jig probably won't help.
I suggest connecting the phone to the original charger or a more powerful charger with the original USB cable for a few hours and see if it will come to life.
Click to expand...
Click to collapse
Tried the USB jig, but it didn't work, I don't know if the jig was done right because i didn't find pin 4 and 5, only two wires sticking out of it but I found a workaround and still nothing, left it 3 hours with the original charger but still nothing.
I'm really lost here, can a phone just brick/die by itself? it showed some signs before, last 2 weeks with random restarts and some random app's being deleted but besides that it worked fine. The custom rom was Resurrection Remix 6.0.1 so I don't think its galaxy's infamous SDS and the last time it was working it had ~20% battery left and probably restarted itself and never managed to boot. Found some cheap S3's with damaged display but ok motherboards, thinking of buying one and using those or going to a service, maybe they can Jtag it.
A jtag service may be your best bet, depending on the cost because a used replacement such as an s4 maybe a better use of funds.
It seems like it IS a case of SDS. Nand corruption is commonplace and easily done at any time.
Remove the battery and plug the charger in. If no response then the phone is as dead as.
Take it as a sign to upgrade.
Beamed in by telepathy.
Florin500 said:
Hello,
This morning my phone went suddenly off, didn't think much of it because it had 20% battery left and thought I had to recharge it but it didn't charge and I couldn't power it on, no LED lights when connected to the charger, no nothing, I tried restarting it in download mode but still nothing, it had a custom rom flashed, this one:
http://forum.xda-developers.com/galaxy-s3/development/rom-ressurrection-remix-m-t3270121
Had cyanogenmod before this but encountered some errors and got this one 1 week ago, it worked fine except random restarts.
Tried a different S3 battery from a friend and still nothing, my battery worked in his, it was 0% but charging although very slow, just 8% in half an hour.
Tried different ways to fix it following these steps from here http://forum.xda-developers.com/showthread.php?t=2549068
Before actually going to a service shop and replacing my motherboard I want to know if there is a cheaper way to get it fixed, tried the steps above but with a 2gb card instead of a 16 one, want to try the USB JIG method but I don't know if it will work.
Any information would be appreciated
Click to expand...
Click to collapse
Same happened with me some days back.
I had 66% battery left.
I saw the phones notification light blinking. By mistake I clicked the power button for longer than required and the phone vobrated but the light was still blinking.
I then tried turning it on by clicking the power button but nothing happened.
So I thought it might have gone into some kind of worse lag so removed the battery and again plugged it. Tried turning it on, nothing happened. I thought maybe it needs charging so plugged it but nothing happened. The computer does not recognise it either.
It doesn't get turned on and don't charge too.
I was on aosp 5.1.1 and everything was alright until then.
Sent from my Redmi Note 3 using XDA-Developers mobile app
deepjyoti30 said:
Same happened with me some days back.
I had 66% battery left.
I saw the phones notification light blinking. By mistake I clicked the power button for longer than required and the phone vobrated but the light was still blinking.
I then tried turning it on by clicking the power button but nothing happened.
So I thought it might have gone into some kind of worse lag so removed the battery and again plugged it. Tried turning it on, nothing happened. I thought maybe it needs charging so plugged it but nothing happened. The computer does not recognise it either.
It doesn't get turned on and don't charge too.
I was on aosp 5.1.1 and everything was alright until then.
Sent from my Redmi Note 3 using XDA-Developers mobile app
Click to expand...
Click to collapse
The only thing that fixed it was replacing the motherboard, went to several services and they told me the same thing and on of them replaced my old motherboard with a working one for 19$
Florin500 said:
The only thing that fixed it was replacing the motherboard, went to several services and they told me the same thing and on of them replaced my old motherboard with a working one for 19$
Click to expand...
Click to collapse
Didn't you tried any thing else?? Which would be more easier and faster?
Sent from my Redmi Note 3 using XDA-Developers mobile app
deepjyoti30 said:
Didn't you tried any thing else?? Which would be more easier and faster?
Sent from my Redmi Note 3 using XDA-Developers mobile app
Click to expand...
Click to collapse
Sorry but if it doesn't work with a usb jig and there's no way of booting in download mode and there's no led lights when charging, there was nothing left to do, tried 3 days in a row to bring it back to life, nothing worked.
Florin500 said:
Sorry but if it doesn't work with a usb jig and there's no way of booting in download mode and there's no led lights when charging, there was nothing left to do, tried 3 days in a row to bring it back to life, nothing worked.
Click to expand...
Click to collapse
Thanks for your help. My s3 is really wild. Yesterday i connected it to my pc and kept it connected,after like an hour it turned on by itself. But i found out that many of the things were not working like music could not be played, video's could not be played and became slower than usual. After some time the launcher started refreshing itself(donno why) and finally i removed the battery again. After that it had not booted up till now.
Anothet thing i noticed was that the power button was not working, i had to turn on the screen by pressing the home button.
Anyways thnks for the help [emoji4] .
Sent from my Redmi Note 3 using XDA-Developers mobile app

P20 Lite won't turn on anymore, red LED blinking

Last Friday (24.09.2021) I changed my phone's battery. I cleaned my phone, somehow some alchool entered in the charging port then I plugged it in like an idiot. Luckly nothing else broke except the charging port so I ordered a new one. The phone was working fine at the time and I could have used it normally, just no charging.
Today I finally got it, switched it, tried to turn it on and it wasn't turning on. I put it to charge, expecting my battery to be just empty, and I see the red LED blinking and the screen wasn't turning on at all. At first I thought that it was just a faulty battery and I tried my old one, same results. I had an old P9 lite lying around so I decided to test my battery and it worked.
I'm worried that somehow I broke it even further and I won't be able to retrive my photos and important files back. Is there any way to fix it?
CristianLN said:
Last Friday (24.09.2021) I changed my phone's battery. I cleaned my phone, somehow some alchool entered in the charging port then I plugged it in like an idiot. Luckly nothing else broke except the charging port so I ordered a new one. The phone was working fine at the time and I could have used it normally, just no charging.
Today I finally got it, switched it, tried to turn it on and it wasn't turning on. I put it to charge, expecting my battery to be just empty, and I see the red LED blinking and the screen wasn't turning on at all. At first I thought that it was just a faulty battery and I tried my old one, same results. I had an old P9 lite lying around so I decided to test my battery and it worked.
I'm worried that somehow I broke it even further and I won't be able to retrive my photos and important files back. Is there any way to fix it?
Click to expand...
Click to collapse
Have you tried it with old charging port?
-Alf- said:
Have you tried it with old charging port?
Click to expand...
Click to collapse
Yup. It didn't work.
CristianLN said:
the red LED blinking and the screen wasn't turning on at all.
Click to expand...
Click to collapse
Probably HW issue (emmc memory dead, damaged motherboard etc.)
CristianLN said:
to retrive my photos and important files back
Click to expand...
Click to collapse
I think the only way to save your data is to extract the data from the emmc module and install it on a new motherboard (maybe I'm wrong, I'm not an expert). Ask the service center. But complete motherboard replacement is too expensive if you don't have a phone warranty...
-Alf- said:
Probably HW issue (emmc memory dead, damaged motherboard etc.)
I think the only way to save your data is to extract the data from the emmc module and install it on a new motherboard (maybe I'm wrong, I'm not an expert). Ask the service center. But complete motherboard replacement is too expensive if you don't have a phone warranty...
Click to expand...
Click to collapse
Ouch. Well thank you for spending your time helping me.
CristianLN said:
Ouch. Well thank you for spending your time helping me.
Click to expand...
Click to collapse
No problem.
CristianLN said:
Last Friday (24.09.2021) I changed my phone's battery. I cleaned my phone, somehow some alchool entered in the charging port then I plugged it in like an idiot. Luckly nothing else broke except the charging port so I ordered a new one. The phone was working fine at the time and I could have used it normally, just no charging.
Today I finally got it, switched it, tried to turn it on and it wasn't turning on. I put it to charge, expecting my battery to be just empty, and I see the red LED blinking and the screen wasn't turning on at all. At first I thought that it was just a faulty battery and I tried my old one, same results. I had an old P9 lite lying around so I decided to test my battery and it worked.
I'm worried that somehow I broke it even further and I won't be able to retrive my photos and important files back. Is there any way to fix it?
Click to expand...
Click to collapse
Hi. It might be very very late, it's been one year since you posted this. But the exact same thing happened to me. Turns out you simply just need to force enter recovery, charge it a bit, maybe 5 minutes or so, then reboot.
Here's how I did that:
Back cover open.
Unplug battery.
[Be careful of static electricity]
Plug charger. The phone turns on.
Wait until it enters recovery mode.
Plug battery. Yes, in the phone on, recovery mode state.
Wait around 5 minutes.
Reboot.
If you can enter the main screen, wait a bit to see whether the battery is charging or not (the percentage goes up). If it's charging, then you can put everything back again.
If the phone stays dead when you plugged it with the battery unplugged, then maybe it's another hardware issue..
apt2k2 said:
Hi. It might be very very late, it's been one year since you posted this. But the exact same thing happened to me. Turns out you simply just need to force enter recovery, charge it a bit, maybe 5 minutes or so, then reboot.
Here's how I did that:
Back cover open.
Unplug battery.
[Be careful of static electricity]
Plug charger. The phone turns on.
Wait until it enters recovery mode.
Plug battery. Yes, in the phone on, recovery mode state.
Wait around 5 minutes.
Reboot.
If you can enter the main screen, wait a bit to see whether the battery is charging or not (the percentage goes up). If it's charging, then you can put everything back again.
If the phone stays dead when you plugged it with the battery unplugged, then maybe it's another hardware issue..
Click to expand...
Click to collapse
Thanks for replying, but unfortunately the problem still remains even after trying that. The furthest I could get is into recovery mode.
Bought a new phone a long time ago anyways, so it's no longer needed.

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