Can't flash, charge, brick? - Atrix 4G Q&A, Help & Troubleshooting

A few weeks ago this atrix started doing this auto reboot thing and you coudnt do anything with the phone. I try going into recovery to wipe and reflash any rom but none of them have been able to boot at all. It gets past the Moto logo but then gets stuck on a black screen.
I decided to grab a full sbf image and flash on RSD but apparently now it cant charge at all. It only works if I leave it plugged into an outlet but as soon as I pull it out it shuts off. When I try to charge it to a usb port it doesnt go. So now I cant even flash through RSD.
Anyone have any ideas or is this phone dead.

bnguyen1983 said:
A few weeks ago this atrix started doing this auto reboot thing and you coudnt do anything with the phone. I try going into recovery to wipe and reflash any rom but none of them have been able to boot at all. It gets past the Moto logo but then gets stuck on a black screen.
I decided to grab a full sbf image and flash on RSD but apparently now it cant charge at all. It only works if I leave it plugged into an outlet but as soon as I pull it out it shuts off. When I try to charge it to a usb port it doesnt go. So now I cant even flash through RSD.
Anyone have any ideas or is this phone dead.
Click to expand...
Click to collapse
I got the same problem with my nokia n900. I had to disassemble and rework the solder connections of my usb port.

scanuto said:
I got the same problem with my nokia n900. I had to disassemble and rework the solder connections of my usb port.
Click to expand...
Click to collapse
Ugh what an annoying phone. Ive had problems with this one since day one. All I wanted was it to get it working so I could use it when I travel abroad next year.

Related

Stuck at dual core screen :(

So I was previously using the gladiatrix rom and I haven't been on the developer forum for a while and I see the new alien theme so I want to try that rom. I did a few things such as unlocking it, clearing the recovery and installing a new cwm recovery which wasn't really working (it would get stuck at the dual core screen when I had it plugged into AC charger)
My phone still was getting past the dual core screen before I installed the alien rom. Now I went into clockwork and installed the alien rom zip from sd and it said it was successful and everything but when I rebooted my phone its just stuck on the dual core screen and I cant seem to do anything to get out of it. It also says unlocked in the upper left corner
Help? D:
derelict267 said:
So I was previously using the gladiatrix rom and I haven't been on the developer forum for a while and I see the new alien theme so I want to try that rom. I did a few things such as unlocking it, clearing the recovery and installing a new cwm recovery which wasn't really working (it would get stuck at the dual core screen when I had it plugged into AC charger)
My phone still was getting past the dual core screen before I installed the alien rom. Now I went into clockwork and installed the alien rom zip from sd and it said it was successful and everything but when I rebooted my phone its just stuck on the dual core screen and I cant seem to do anything to get out of it. It also says unlocked in the upper left corner
Help? D:
Click to expand...
Click to collapse
Download and flash via fastboot Romracer's CWM from here --->
http://forum.xda-developers.com/showthread.php?t=1204500
After this do the following:
Boot to Recovery
Wipe Dalvik
Wipe cache
Boot to fastboot
fastboot -w
Boot to CWM
Flash ROM
Wipe Dalvik
Wipe cache
Boot to OS
The problem is likely the version of CWM you are using, and your wipe method before flashing.
If you don't know anything about using fastboot go here ---->
http://forum.xda-developers.com/showthread.php?t=1138092
Read, read, then read some more!
Thanks for the quick reply. I've just started using fastboot recently and I'm not 100% sure how to do everything but I've got the flashing business down. So I did as you said and flashed that cwm you linked (orange if it matters) but how do I boot to recovery (I still get stuck at the dual core screen after I reboot using fastboot)?
Edit: Nevermind, figured it out. Thanks for the help
I'm in the same exact situation, however my battery is damn near dead
and it will not charge. In usb, green lights for maybe 3 minutes then goes off, in ac charger it just goes to the red m dual core screen
I can get into recovery, but not fastboot since my battery is too low to flash.
tldr battery wont charge to get in to fastboot to flash new recovery
what do?
Try this to charge your phone, worked for me.
https://www.youtube.com/watch?v=BDtv7qKf8tQ&feature=youtube_gdata_player
Sent from my Motorola Atrix 4G.
yeah, no
I'm not stupid, I've tried every possible combination. I've even gone as far as to wiring two usb2.0 ports into one cable for maybe a stable 5.0v but it will green light charge for a little while then quit.
my phone may be a goner.
doggednicknasty said:
yeah, no
I'm not stupid, I've tried every possible combination. I've even gone as far as to wiring two usb2.0 ports into one cable for maybe a stable 5.0v but it will green light charge for a little while then quit.
my phone may be a goner.
Click to expand...
Click to collapse
know anyone else with an atrix? might be able to borrow their fully charged battery long enough to fix your phone.
or you can take a laptop into an AT&T store and ask to borrow the battery out of the display atrix there. if the representative is cool they might let you do it.
doggednicknasty said:
yeah, no
I'm not stupid, I've tried every possible combination. I've even gone as far as to wiring two usb2.0 ports into one cable for maybe a stable 5.0v but it will green light charge for a little while then quit.
my phone may be a goner.
Click to expand...
Click to collapse
okay well good luck...

[Q] HELP! Phone keeps restarting

Hey folks,
I'm having some issues with my ATT Atrix. The phone keeps rebooting at the "Rethink Possible" screen. I bought this phone off of somebody on CL. I actually had the phone make it past the att screen a couple times. It made it to the setup up Motoblur screen but when I clicked start it just skipped it and takes me to the "Emergency Calls Only" screen. However the phone would just restart eventually at this screen as well. When the screen timed out I could not get the screen to turn back on at this point unless I unplugged the USB cord and plugged it back in. When the phone was on the Emergency Calls screen, my computer did recognize the phone and it did launch the motorola website. While I had the phone at this screen it did say that it had to force close android.process.com. I am coming from a captivate with rooting and flashing roms so I am familiar with Android. I am just trying to figure out where the problem could be with my Atrix. I am hoping somebody can point me in the right direction. Thanks for your time!
Your best bet will be to SBF that back to stock. Have you tried that yet? If not search for RSD Lite and SBF in the forums. There are several links and guides.
Is it unlocked?
I am not sure if it is unlocked as I cannot get past the emergency call screen. However, I will search SBF and research that option of setting it back to stock. I know when I flashed roms on the Captivate I would enter into recovery mode. I see in the Atrix that I would have to use Fastboot? The only reason I am worried about flashing a rom is that the phone reboots on its own so I would not want to hard brick it if it rebooted during a flash.
If it's unlocked you should see the word "unlocked" in the upper left corner of the boot logo screen, unless it was unlocked then flashed back or fruitcake in which case it will not say unlocked.
You should not have issues flashing from recovery if you have enough juice in your battery, which you maybe don't if you have been letting it sit rebooting. The rebooting is more than likely caused by an issue with a kernel, ROM, etc. Think of recovery as being similar to the BIOS on a PC. You enter into BIOS before the OS boots, etc., and this is before all the hardware has initialized and drivers have loaded, so the problem causing the reboots should not exist at that time. I would definitely try flashing a different ROM, and also a stock kernel.
It never said unlocked when I got the phone to turn on. I am having trouble getting the phone to turn on this time. I have downloaded RSD Lite and the 4.5.91 .sbf file to flash. I am just having trouble getting the phone started. Are there any ways to force the phone on. When I press the power button the green LED stays lit but nothing comes on the screen. When I plug into the charger it shows the moto symbol then goes to the Battery charging screen. Im not sure if the battery is correct because it says BHX5 1500mAh on the battery. Thanks for your help guys!
Update: I can get the phone into Fastboot and then Android Recovery Mode when the phone is plugged into the wall charger. However when I connect the phone to the computer via USB it just shows the green led when the phone is powered on. Anyway I can get the phone to boot into Fastboot while connected to the computer via USB?
Bump. Any way to get the phone to turn on when plugged into the computer or anyone know why there would be an issue of the phone turning on when plugged into the wall charger but only showing the green led when plugged into the computer? The battery shows 100% charged. Thanks
Update: I got the phone into RSD mode and flashed the 4.5.91 sbf but the phone only goes to the Emergency Call Screen. Is there anything else that can be done?
nishith611 said:
Update: I got the phone into RSD mode and flashed the 4.5.91 sbf but the phone only goes to the Emergency Call Screen. Is there anything else that can be done?
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Click to collapse
Did you fastboot -w before flashing the sbf? (Guess you don't really need to when flashing a sbf)
What may also help is flashing the boot.img file from whatever ROM you are using via fastboot.
Don't know if this will help, but it solves an issue when flashing to a different ROM from CM7, so maybe will help for you.
I know this might sound dumb, but do you have a sim card installed? Also, try to boot into recovery and just do a factory reset. @CaelanT already pointed out that this should be unnecessary since you flashed an sbf but it wouldn't hurt to try.
nishith611 said:
Update: I got the phone into RSD mode and flashed the 4.5.91 sbf but the phone only goes to the Emergency Call Screen. Is there anything else that can be done?
Click to expand...
Click to collapse
EDIT: I reread the OP and realized he had already tried to bypass the start screen.
That is not the correct battery. That is actually a battery used for the Droid X/X2. It seems they have pulled a switch-a-roo on you. (Probably because the Atrix battery could be used as an "Extended" battery in the DX/DX2) Anyways, it should still work but you can find the correct battery online, it should be a BH6X and should have a capacity of 1880/1930mAH.
nishith611 said:
...Im not sure if the battery is correct because it says BHX5 1500mAh on the battery. Thanks for your help guys!
Click to expand...
Click to collapse
Thanks for the reply. I tried to get the phone into recovery mode. I get to the Exclamation Point screen but it gives me no options for a factory reset. I saw that you have to touch the lower right hand side of the screen, but this doesn't do anything for me.
As far as flashing the boot.img file for the rom that I used. I flashed the stock 4.5.91 motorola rom. How can I find boot.img and would I flash it using RSD?
Also would it help if I flashed a custom rom instead of the stock Motorola 2.3.4 rom?
Could the battery not being the BH6X rom be the issue for it not getting enough power to stay on by itself?
Thanks for the help guys, I really appreciate it!
No, the sim card was not installed during the flash. However, I did install the sim card afterwards but the phone boots up and goes to the big green battery charging screen and does not go any further. However when the sim card is not plugged in I can get the phone to go to the Emergency Call screen.
nishith611 said:
As far as flashing the boot.img file for the rom that I used. I flashed the stock 4.5.91 motorola rom. How can I find boot.img and would I flash it using RSD?
Click to expand...
Click to collapse
The following are the instructions for flashing the boot.img. this was the solution to bootloops when trying to restore to a different ROM after CM7, but as I said previously, you never know if it will help or not:
1.Open up the Zip file of your current Blur ROM (Ninja, CherryBlur, Alien, etc.)
2.extract the boot.img file and copy to the directory where your fastboot is.
3.Pull phone battery & reinsert
4.Power on phone and go straight to Fastboot mode (Power + Vol Down)
5.Type "fastboot flash boot boot.img" (exclude quotation marks)
6.Once flashed, reboot phone using "fastboot reboot"
Sorry, don't know how to extract the boot.img from a sbf. Did a quick search and couldn't find instructions. Not something I have done before. Maybe someone else can help with this. I don't even know if this will work, but anything is worth a shot when you are stuck.
<edit> Which CWM are you using?
You can flash Romracers via fastboot if you are not using it. This may help you get into recovery.
Update: I got the phone to recognize the sim card and make phone calls and get wifi active. But the phone still reboots by itself. I can use all the functions of the phone except it just reboots by itself. I got into the About phone section and it says
Android: 2.3.4
Kernel: [email protected] # 2
I can get into the Android Market as well as everything else. Could this be a hardware issue that causes the phone to reboot by itself within a minute or so?
Edit: I can get the vol up and down buttons to work while the phone is working but the power button is not responsive to let me power the phone off. Could a hardware issue with the power button be causing the constant reboot loop?
Update: I got the phone to function with the OS working just fine (phone calls, texts, emails, etc..) but it keeps restarting on its own. The power button still does not work however, could this be a hardware issue? Thanks

[Q] phone will not turn on after odin

Hey guys, I was using odin to flash back to stock. My GPS died and was going to try to get a replacement before I tried the hardware fix.
I went to flash back to stock using ODIN, it got stuck on modem.bin. After reading a bunch on people getting stuck here, it looked like it was safe to unplug and try again. I unplugged and now my phone will not turn on at all. Simply a black screen... no recovery, no download mode, no battery status when plugged in. Nothing.
I need some ideas here!
Thanks!!!
This worked for me in similar situations: Pull the battery, plug-in the usb cable, do the three-finger thing (or two finger or whatever works with your boot-loader) and then put in the battery and hope.

Problems with offline charging

I'm havin problems with offline charging after i installed cm11. I've tried change kernel and change rom (i'm using PA rom now) and i'm still with the same problem.
When i plug the charger on my phone while turned off, it shows a battery icon with a question mark on it and i think it's not charging. Is this a general problem or did i make something wrong?
Try keeping it plugged in. See if it charges or not.
Also,did you change your bootlogo?
I didn't change my bootlogo. it boots motorola bootloader and then shows the battery icon with the question mark. I left my phone charging this way for a couple of hours and tried to turn it on. my phone booted with 0% battery and then shutted down, so definitely it is not charging. other thing I notice is that when my phone enter this buggy offline charging mode, I have to press power button + volume down to reboot my phone, it kind of get stuck in this mode when my phone enter it
Try using a different charger.
It doesn't seem to be a common issue.
Can you power up the phone whilst charger connected.?
I've tried two different chargers, one of my Moto X and the original one. If I want to charge the phone I need to turn it on first and then plug the charger. I can't turn it on with the charger on cuz it is stuck on that screen with the battery icon
I'm starting to think I've done something wrong. I did the following to get where I am right now:
I was on stock firmware, so I rooted the phone and installed the newest version of SS. Then I downloaded cm11 and gapps and copied to the phone. I entered the SS and wiped everything. After that I installed cm11 and gapps.
When I discovered that issue I've tried install JBX kernel to fix it and nothing. then I wiped everything again and installed PA rom + gapps and still that issue. Did I do something wrong?
No, you didn't do anything wrong.
Since its persistent across both ROMS, its not a ROM issue either.
In my opinion, its most probably a problem with port or the board. The port doesn't deliver enough power.
You can try flashing the stock ROM back, it might repair in case something s/w related is corrupted. If it doesn't work after that, then its a h/w glitch for sure.
just in case, if I install stock rom and the problem goes away, what might be causing this problem?
I can't re-flash stock rom because I can't charge my phone and I can't boot into the rom or recovery. I don't think fastboot charges my phone. I just realized that bootloader is locked. Maybe this is the problem, isn't it?
it isn't a h/w glitch because before cm11 it was OK to charge offline
You'll need a factory cable to flash in case your phone has insufficient power.
Look for it, there's a guide about making one in the general section I suppose.
No need, I've managed to charge the phone through USB on my pc. When I plug the charger on my phone, that glitch happens, but when I plug the USB on my pc, the phone lights up a white led and apparently it charges the phone (slower, but charges). That's really weird. I really want to know what is happening to my phone

[Q] Help recovering XT910

Hi,
about a month ago, I managed to brick my XT910 - I was doing factory reset when I had couple of images installed (using safestrap).
The Battery went dead, as it entered a bootloop which I didn't notice.
I ordered a "Factory Cable", and now I'm able to use AP Fastboot recovery to flash a new image (4.1.2 image). As long as I'm connected with the factory cable to the computer, everything seems OK (flash succeed, I can go and setup the new system, connect to wifi...).
But - the battery never charges. As soon as I take off the factory cable, the phone dies. When I'm connecting regular charger, or regular USB cable to the computer, I get the red circle "M" logo, but it never progress - not booting and not showing the battery image.
Any idea how to solve this?
Thanks,
Ilan
Try keeping it plugged in for a few hours. It should charge.
neo.ank said:
Try keeping it plugged in for a few hours. It should charge.
Click to expand...
Click to collapse
Have tried, it was connected with both the factory cable and regular charger for few hours each times.
The battery picture (when the phone is off, but connected to power) doesn't even show up.
Any idea if the boot might have been defected? If so - any way to fix it?
I do able to go into fastboot & recovery boot options.
Thanks
Have you tried charging it through your usb port. Using the normal cable.
If nothing else works, Flash the stock ROM using RSDLite. It should fix any issue related to bad flash or anything corrupted.
Yes - tried charging with regular cable from the USB port - nothing comes on in the screen, just the led is glowing white.
I've tried to flash few stock images - 4.0.4 versions I can get flashed, and they run, but the battery icon shows a question mark (and in the system settings-> battery it says unknown).
2.3.6 images do not flash at all (I get failed in RDSlight on the first stage).
Any idea? Is there a boot only file I can flash another way.
Thanks

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