S3 won't connect MPT to computer - Galaxy S III Q&A, Help & Troubleshooting

I have 2 S3 one will connect to computer and show up as MTP device the other will connect but won't show up as MTP device.
they are running the exact same rom LIH installed from the same file
NOW I just finished debloating the second trouble S3 so I am thinking I must have removes something critical to MTP
now I did backup everything I removed but I don't SEE anything that screams out at me "hey you need me" to use MTP
any ideas? I don't want to reset the rom if I can help it too so long to get it all set up plus since I have no idea what I removed to cause this problem I have no way to prevent myself doing it again accidentally.

You just need to manually download the drivers and install manually, or try a different USB port
Sent from my GT-I9300 using xda premium

I was not aware their were drivers for mtp for android to install on the phone ?? that must be one of the things I uninstalled in rom tool box. what program is it ? I mean I know there are a few entries with the letters MTP in it and I left those alone

I think the last poster meant install drivers on your PC.... personally I wouldn't know but I think that would make sense.... just try to reinstall the Rom or play around with the other S3 to see if you have deleted something you have missed
Hope this helps
Stevepork
Sent from my GT-I9300 using xda premium

oh I am pretty certain its something I removed (I removed "MORE" on this S3 than the other one) but none of what I removed screams at me in neon "you need this for mtp to work" hehehe
yeah the PC's are fine. remember 2 S3's one works fine other don't which means its the phone not the PC (and yeah I tried 2 XP machines and a Windows 7 machine)
its pretty clear to me I "uninstalled" something in rom toolbox it wants. I would prefer to figure out what SO I don't remove that something again

finally. installed the new LJ7 rom and the phone is now visible. I really wish I knew what I removed to break it so I could avoid that file in the future

Related

Eris unable to connect via USB stock or rooted

This is relating to a friend's Eris. Awhile back he went to the Kaos rom and had been enjoying it. Wanted to switch to the newer version of it, but after he finished the upgrade USB functionality disappeared.
When connected it still charges, but that's it. You can't see the phone or USB storage via a computer. Tried this on a couple of computers which I normally connect phones to, as well as a brand new XP install. USBDview showed no USB device connectivity from the phone.
Found out some basic terminal commands weren't working, neither was SU so I took the phone and flashed it back to stock (FlashBack 2.1), wiped everything, as if the phone was right out of the box. Got everything back up and running in pure Eris Verizon stock mode. Still no USB.
Used the famous "1 click" Eris root, burned the rootme.zip, and verified root/SU/terminal commands were working. Then tried USB. Nothing. Installed a couple of different roms. Still nothing. Installed the new Kaos one.. nope, no dice. Cleared Dalvik each time. I got ADB to work but only through wifi since there's no USB connection.
We spent probably 4 hours on this. Searched all the places I could think of, nobody seems to have a similar problem.
Something is whacked on the phone, either USB service files or USB hardware (such as the connector on the phone).. or maybe you guys can lend a hand. Tried different PC's, different USB cables. Nothing worked.
Did you try rebooting both the phone and the PC, with the phone disconnected?
Could be that the hardware (connector or electronics) is fried and the occurrence of that and the ROM flashing was merely coincidental. That seems like the highest probability given that you've tried the phone out on multiple PCs and also replaced the software with the factory software.
Does the PC make any noises ("ker-dunk" or "ker-donk") when you plug the phone in via USB?
When it is plugged in, have you looked in the (Windows) device manager at each of the devices underneath each "Universal Serial Bus Controller", to see if any of them have VID_/PID_ pairs such as:
0BB4:0C98 (USB Debugging On - Composite allows ADB and/or Mass Storage)
0BB4:0FFF (Fastboot/HBOOT/RUU modes)
0BB4:0FF9 (USB Debugging Off - Mass Storage only)
See this post for a little background on how to poke around with Windows drivers.
Frankly though, from the way you've described things, it sounds like a hardware problem.
If you can get hold of a Mac or a Linux PC, I'd see if it works there. With my Mac, anyway, I need no drivers to communicate with the Eris - it just works. Windows just seems to be a PITA sometimes with Erises.
roirraW "edor" ehT said:
Did you try rebooting both the phone and the PC, with the phone disconnected?
Click to expand...
Click to collapse
Aye
bftb0 said:
Could be that the hardware (connector or electronics) is fried and the occurrence of that and the ROM flashing was merely coincidental. That seems like the highest probability given that you've tried the phone out on multiple PCs and also replaced the software with the factory software.
Does the PC make any noises ("ker-dunk" or "ker-donk") when you plug the phone in via USB?
When it is plugged in, have you looked in the (Windows) device manager at each of the devices underneath each "Universal Serial Bus Controller", to see if any of them have VID_/PID_ pairs such as:
0BB4:0C98 (USB Debugging On - Composite allows ADB and/or Mass Storage)
0BB4:0FFF (Fastboot/HBOOT/RUU modes)
0BB4:0FF9 (USB Debugging Off - Mass Storage only)
See this post for a little background on how to poke around with Windows drivers.
Frankly though, from the way you've described things, it sounds like a hardware problem.
Click to expand...
Click to collapse
Yeah been through all of that, no noises. I had the Hardware tree expanded and had USBDeviceView running (application which gives you every nook & cranny detail on USB connections) and it showed nothing.
The second I plugged anything else in, it instantly showed up.
I think the next step is to grab some probes and check the data pins on the phone.
Thanks for the helpful replies so far.
Try rebooting into recovery and enabling usb ms toggle. Worked for me and I was having the same problem. Once the SD card loaded on the PC I backed up everything important (including the rom i wanted to use next), deleted everything else, and then formatted the card to Fat32 (not changing the name and using full format NOT quick). Afterwords I put the rom back onto the freshly wiped SD, hit the trackball to disable USB ms, and then i wiped the data and dalvik, flashed the rom, let it load and sync for a few, plugged it in and eureka!! USB woked again on the phone and PC.
Sent from my RedGlassV2 using XDA App
settlethestorm said:
Try rebooting into recovery and enabling usb ms toggle. Worked for me and I was having the same problem. Once the SD card loaded on the PC I backed up everything important (including the rom i wanted to use next), deleted everything else, and then formatted the card to Fat32 (not changing the name and using full format NOT quick). Afterwords I put the rom back onto the freshly wiped SD, hit the trackball to disable USB ms, and then i wiped the data and dalvik, flashed the rom, let it load and sync for a few, plugged it in and eureka!! USB woked again on the phone and PC.
Sent from my RedGlassV2 using XDA App
Click to expand...
Click to collapse
Good suggestion. Now that you mention it, I think I've seen this work to get some people going again.
We tried the MS toggle switch, one of the first things actually. Here's what happened. When he pressed it, it said it successfully unmounted. In doing so it took away the option on the menu to 'return' to the previous menu (paraphrasing here). The only way the option would return is if you re-mounted it.
Here's the tricky one though, if you didn't remount the memory it didn't matter anyhow because it would re-mount itself in a bout a minute or so of idle time at the screen. We tried simply taking the battery out after receiving the success screen, but found out it was still mounted anyhow afterward.
One thing you pose which does interest me is formatting the SD card again. Even though I ran a check and it comes up fine and we've been copying files to/from it, I wonder if a good thorough formatting would help. Sometimes that's fixed problems in the past. Definitely will try that next, and before using it will wipe the cache and see if that helps. Thanks for the tip!
We'll post up our findings once we can re-try this stuff.
Well I'm glad to offer any help, after all, I was having a wicked similar problem to yours. I believe your correct about the SD. I think it was the fresh format that did the trick. From what I've heard, the stock Eris SD card just isn't that great. There not meant for constant writing and I think just my regular usage (apps2sd, flashin roms frequently, downloading torrents, and heavy data usage) all played a role in screwing up the SD card. Beause as you flash roms, unless its 2.2 to 2.1 or vice-versa, the SD card never gets touched. I consistently had about 4.5gb filled out of the 7 at all time, sometimes more. I would open up the SD and not even recognize half the folders or files. I have a feeling some of those files were telling my phone NOT to connect via USB or install or uninstall ANY apps. That was my exact problem, and the format cleared it all up perfectly first try. After days of troubleshooting, tweaking in adb, flashing multiple froyo roms only to find nothing would install, and more or less being p*ssed off at my eris u can imagine how happy I was lol.
Sent from my RedGlassV2 using XDA App

[Q] DNA not mounting to PC

started when i began to flash ROMS (well from what i can remember) is it something im not aware of or are the ROMS have settings i dont know about?? running viperDNA right now coming from superchareged hatka 320 both great ROMS but i cant figure out how to get USB to mount to my PC any help greatly appreciated
Did you open up "My Computer" and see if the phone's storage was listed there?
Also, try switching USB ports if you can.
Yep doesn't show up...it says it "computer is installing files" and then comes up as failed...never did this before to me so I'm just wondering if it's as simple as a setting option or maybe cause of ROM but I honestly don't think it's the ROM thing
Sent from my HTC6435LVW using xda app-developers app
Use to just go into USB settings but now it takes me into "tethering"
Sent from my HTC6435LVW using xda app-developers app
1. While phone is connected, go in to your device manager and locate where your handset is. Usually under Android phone or Portable Devices. Once there right click on the device and uninstall.
2. Now disconnect phone and reinstall HTC sync or the HTC Drivers if you have them separately.
(If your phone was not listed in device manager than uninstall any drivers you have in your programs via control panel and follow step 2)
*Note* If you are in fact installing the drivers by way of HTC sync then after installation is complete, remember to remove HTC sync from your programs via control panel, your HTC Drivers will not be touched.
uppon2 said:
1. While phone is connected, go in to your device manager and locate where your handset is. Usually under Android phone or Portable Devices. Once there right click on the device and uninstall.
2. Now disconnect phone and reinstall HTC sync or the HTC Drivers if you have them separately.
(If your phone was not listed in device manager than uninstall any drivers you have in your programs via control panel and follow step 2)
*Note* If you are in fact installing the drivers by way of HTC sync then after installation is complete, remember to remove HTC sync from your programs via control panel, your HTC Drivers will not be touched.
Click to expand...
Click to collapse
Thanks for this I was in class and followed the steps (I remember reading in some thread about uninstalling HTC sync but had forgot) it looked like it was going to work but class ended so I didn't let it finish the process will try it again tomorrow hopefully what I saw earlier will work cause I cut it off early. Thanks
Sent from my HTC6435LVW using xda app-developers app

[Q] USB connection to PC

It just stopped working. When I plug into PC, it just says it's charging? No idea what I could have done. I even tried restoring my backed up stock rom, but that made no difference. Tried two different PC's. What settings should I look for? Can I get to it via reboot, and pressing something. I seem to remember one time when my phone wouldn't boot, that I still had USB access.
big_dog1968 said:
It just stopped working. When I plug into PC, it just says it's charging? No idea what I could have done. I even tried restoring my backed up stock rom, but that made no difference. Tried two different PC's. What settings should I look for? Can I get to it via reboot, and pressing something. I seem to remember one time when my phone wouldn't boot, that I still had USB access.
Click to expand...
Click to collapse
If you have CWM installed then yes, you *should* be just fine. In mounts and storage menu, the last option i think is "mount USB storage" and it will show up in windows as removable storage then. If this doesn't work I can guess two things, one, your cable only has the power pins still connected, and not data. So try another cable. Or, on the USB connector inside your phone its not connecting both data pins, only power.
Should be able to visually check for damage to the micro usb port. Best of luck.
[r.]GimP said:
If you have CWM installed then yes, you *should* be just fine. In mounts and storage menu, the last option i think is "mount USB storage" and it will show up in windows as removable storage then. If this doesn't work I can guess two things, one, your cable only has the power pins still connected, and not data. So try another cable. Or, on the USB connector inside your phone its not connecting both data pins, only power.
Should be able to visually check for damage to the micro usb port. Best of luck.
Click to expand...
Click to collapse
I have TWRP. Does that change the suggestion?
big_dog1968 said:
I have TWRP. Does that change the suggestion?
Click to expand...
Click to collapse
not if there is an option to enable storage, I haven't used twrp in forever, so I can't tell you definitively. You could download CWM on your device and flash it in TWRP though.
USB port appears fine. Tried different cable that works on my son's phone and it still didn't work. Is there an app that is good for troubleshooting usb connections someone could recommend. Thanks.
big_dog1968 said:
USB port appears fine. Tried different cable that works on my son's phone and it still didn't work. Is there an app that is good for troubleshooting usb connections someone could recommend. Thanks.
Click to expand...
Click to collapse
According to google TWRP does have an option to mount usb storage, have you tried seeing if windows can recognize your phone storage in recovery?
An alternative solution could be to use a shared folder in windows and ES file explorer to connect to that share, and send and receive files that way, so at least you have some ability to manage the device. *through WiFi on the phone to the LAN that your PC is on*
I would suggest deleting all the drivers for your device in windows but you already said you tried on a second computer. I'm stumped on this one at the moment.
[r.]GimP said:
According to google TWRP does have an option to mount usb storage, have you tried seeing if windows can recognize your phone storage in recovery?
An alternative solution could be to use a shared folder in windows and ES file explorer to connect to that share, and send and receive files that way, so at least you have some ability to manage the device. *through WiFi on the phone to the LAN that your PC is on*
I would suggest deleting all the drivers for your device in windows but you already said you tried on a second computer. I'm stumped on this one at the moment.
Click to expand...
Click to collapse
Thanks for the suggestions. So far, none have worked. I wonder if there is an android app, that can check if the usb ports are working or not?
I had the same problem on SlimBean, Beanstalk and maybe another I can't remember. Switching to dvhexer's CM 10.2 fixed it. I THINK my problem was that those other ROMs require the phone to have been on stock 4.1.2 before flashing and dvhexer's CM 10.2 doesn't. I'm not sure, but that seems likely to me. In any case, make a backup of your current ROM and flash CM 10.2 to see if that fixes the issue. I really like Beanstalk but the ability to connect to my PC is vital to me so I'm on 10.2 for now. Hope this helps.
Sent from my Optimus G using XDA Premium 4 mobile app
Removed
Have the same problem :/ it randomly happened to me, haven't found any sort of fix.
I think I'm going to go back to stock, take it to a service center and say, "it aint workin". Still under warranty. Doubt they'll do much snooping if it appears to be running stock Rom.
Can you even flash back to stock? I tried flashing it once and it wouldn't boot, completely wiped everything and reinstalled and it still wouldn't boot, so I'm stuck on custom roms apparently with no connection to pc so no lgnpst possible
Sent from my LG Optimus G using Tapatalk 4

MAC HELP

Hi, guys I really need some help for about 2 weeks since I got my galaxy s4 and switched from my iphone I am regretting it so much because I dont use windows anymore..... I cant connect my galaxy s4 I am not new to rooting and custom recovery on android phones...
I will make a donation via paypal or whatever really need some HELP
Only people that use mac with there android can you please help me....
I cant get the phone to connect and all the basic settings on my phone are turned on and such....
So if anyone can help me getting my phone to be able to come up on the mac like how the hard drive icon on the mac shows up on the desktop I need that with my phone and all settings like media on the phone are turned debugging and such...... Sorry for the sloppy post im just over this stock galaxy right now
PLEASE HELP
GTALK ARHicken
Mac doesn't have built in MTP support for finder. You need the official app below.
http://www.android.com/filetransfer/
Sent from my SCH-I545 using Tapatalk
I have tried that program but when I click the android file transfer green guy it says please try reconnecting device I cant get it to recognize it
you know what I should I do
ARHicken said:
I have tried that program but when I click the android file transfer green guy it says please try reconnecting device I cant get it to recognize it
you know what I should I do
Click to expand...
Click to collapse
Sounds like you have Kies installed. Uninstall Kies and it should work.
Sent from my SCH-I545 using XDA Premium 4 mobile app
This is so frustrating i have been trying to basic root to my phone for 2 weeks and cant get this phone to connect to mac I told you i have done a lot of reading and kies is unistalled and it still wont work,
ARHicken said:
This is so frustrating i have been trying to basic root to my phone for 2 weeks and cant get this phone to connect to mac I told you i have done a lot of reading and kies is unistalled and it still wont work,
Click to expand...
Click to collapse
Completely unistalled or just dragged to the trash can?
Important! You must uninstall Kies for Mac before running Android File Transfer. Otherwise, the application will not connect to your device.
To uninstall Kies, download the Kies for Mac software by visiting the Kies website.
From Finder, click Go > Downloads > KiesMac_xxxx.dmg > Uninstall.
Why do you even need to connect your phone to the mac to root? Unless you have a 64gb sd card your going to have to format the sd card by taking it out of your phone first.
Did all those things don't have 64 gig SD card so how do I start this root without connecting I'm not a noob to custom recovery always read and with this Mac junk these phones really do have major compatibility issue
Sent from my SCH-I545 using xda app-developers app
ARHicken said:
Did all those things don't have 64 gig SD card so how do I start this root without connecting I'm not a noob to custom recovery always read and with this Mac junk these phones really do have major compatibility issue
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
The card just needs to be formatted correctly.
Once that is done you need to extract the files to the root of the card.
You should be able to format the card in the phone.
Take the card out of the phone and use an adapter to directly connect to the Mac.
That's what I did.

[SOLVED] [Q] Serious MTP Problem and other more problems.

Hello, I think i really had a serious problem with my Samsung Galaxy tab 3 7inch T210 rooted with Stock Rom and Kernels use.
I had this MTP device installation failed code 10 for almost a month.:crying:
I follow the rules before posting, I look all threads like this, and I think i already did all available solutions like trying all usb ports, uninstalling and reinstall, deleting upper filters, updating the drivers, but i cannot try the method of disabling the windows media player and renabling it or update it because when i go to windows features on or off it shows blank, and i recently downloaded wmp 11 and install it, but it says: " There is a more recent version of windows media player (12.0.7601.17514) already installed on your computer. It is not possible to use an older installation package (11.0.5721.5145) to install files or to repair your current version of the player." But honestly i dont know if i really had a latest version of it. xoxo... :cyclops:
Before, I can freely connect my tab 3 t210 to our acer laptop aspire series 7741 windows 7 64 bit with no problem with mtp device installation code 10.
But before the problem occur i was doing some stuffs to my android tablet, i was freezing and uninstalling the bloatwares and some system apps, but of course before i did that i search , System apps that can be safely removed and other stuffs related to that to be safe.
I am using System tuner by 3c, to uninstall and freeze apps. So when i look to the backup section i saw MTP application ... so I think maybe the promblem was is that , i uninstall the mtp application.apk but as far as i remember it is safe to remove in a website i visited.
So then, I try to restore it but nothing happen. So my another question is how to restore it? , or how can i get a MTP application.apk ?
PS: I already try the app called Nitrality, as i search in the threads here... but it keeps crashing when i try opening it.
And also when I root my device using odin in our laptop i dont use samsung kies, until now.
So, yeah, yesterday i do a factory reset of course before i did that i do a nandroid backup, im using TWRP recovery.
But here's the other problem the recovery didnt work! I had a habit of getting a another copy of the backup here at my laptop , to be sure.
So the 3rd Question: How to do the restore in TWRP if no file appear. but when i look to my sd card (not literally, lol) i can see my backup.
Summary:
Device: Samsung Galaxy Tab 3 7inch SM T210 rooted with Stock Rom and Kernels use
Laptop: Acer, aspire series 7741 windows 7, 64 bit operating system.
Problems:
MTP usb device installation failed
MTP application. apk uninstalled
TWRP recovery didnt work
Questions:
Any other solution for MTP usb device installation failed?
How to get or how to succesfuly restore MTP application.apk
How to work the recovery or how to appear the backup files in restore section on TWRP.
Now I had a plan to unroot my device but ofcourse dont know how b'cause my device wont install in my laptop due to the problem.
And when i successfully unroot my device, i will root it again.
SO, you see im frustrated. Any solution you have any to my problem would be highly appreciated!
But my main focus is to connect this device into my laptop to be able to unroot it and root it again and try different custom roms and kernels. And try to find the perfect combination to tab 3 t210!
SO PLease developers, seniors, juniors help me!!!!!!! :crying:
sorry for my bad english...
-pinkleviosa <3
pinkLeviosa said:
Hello, I think i really had a serious problem with my Samsung Galaxy tab 3 7inch T210 rooted with Stock Rom and Kernels use.
I had this MTP device installation failed code 10 for almost a month.:crying:
I follow the rules before posting, I look all threads like this, and I think i already did all available solutions like trying all usb ports, uninstalling and reinstall, deleting upper filters, updating the drivers, but i cannot try the method of disabling the windows media player and renabling it or update it because when i go to windows features on or off it shows blank, and i recently downloaded wmp 11 and install it, but it says: " There is a more recent version of windows media player (12.0.7601.17514) already installed on your computer. It is not possible to use an older installation package (11.0.5721.5145) to install files or to repair your current version of the player." But honestly i dont know if i really had a latest version of it. xoxo... :cyclops:
Before, I can freely connect my tab 3 t210 to our acer laptop aspire series 7741 windows 7 64 bit with no problem with mtp device installation code 10.
But before the problem occur i was doing some stuffs to my android tablet, i was freezing and uninstalling the bloatwares and some system apps, but of course before i did that i search , System apps that can be safely removed and other stuffs related to that to be safe.
I am using System tuner by 3c, to uninstall and freeze apps. So when i look to the backup section i saw MTP application ... so I think maybe the promblem was is that , i uninstall the mtp application.apk but as far as i remember it is safe to remove in a website i visited.
So then, I try to restore it but nothing happen. So my another question is how to restore it? , or how can i get a MTP application.apk ?
PS: I already try the app called Nitrality, as i search in the threads here... but it keeps crashing when i try opening it.
And also when I root my device using odin in our laptop i dont use samsung kies, until now.
So, yeah, yesterday i do a factory reset of course before i did that i do a nandroid backup, im using TWRP recovery.
But here's the other problem the recovery didnt work! I had a habit of getting a another copy of the backup here at my laptop , to be sure.
So the 3rd Question: How to do the restore in TWRP if no file appear. but when i look to my sd card (not literally, lol) i can see my backup.
Summary:
Device: Samsung Galaxy Tab 3 7inch SM T210 rooted with Stock Rom and Kernels use
Laptop: Acer, aspire series 7741 windows 7, 64 bit operating system.
Problems:
MTP usb device installation failed
MTP application. apk uninstalled
TWRP recovery didnt work
Questions:
Any other solution for MTP usb device installation failed?
How to get or how to succesfuly restore MTP application.apk
How to work the recovery or how to appear the backup files in restore section on TWRP.
Now I had a plan to unroot my device but ofcourse dont know how b'cause my device wont install in my laptop due to the problem.
And when i successfully unroot my device, i will root it again.
SO, you see im frustrated. Any solution you have any to my problem would be highly appreciated!
But my main focus is to connect this f***ing device into my laptop to be able to unroot it and root it again and try different custom roms and kernels. And try to find the perfect combination to tab 3 t210!
SO PLease developers, seniors, juniors help me!!!!!!! :crying:
sorry for my bad english...
-pinkleviosa <3
Click to expand...
Click to collapse
Well, if it connected to the PC to use Odin, then it's not an issue with the drivers, just that the the missing MTP apk. Just download the stock firmware and use Odin to install. This will both unroot you and get everything back to normal so you can restart the root process. Alternatively, you could just download a stock based rom and either put that on your SD card and install or grab the MTP apk from it and make a flashable zip to install in recovery. As far as the TWRP backup, are you making sure to toggle the storage location? Should be a drop down menu to choose between internal and SD card at the top of the section to restore. If that doesn't work, then make sure you have the most up to date version and use the TWRP explorer to see if you can find it. If so, you might be able to just move the folder to another location to be found easier.
Thread closed as problem solved

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