Hi, my Xperia U can't make calls at all, it can find available mobile networks but can't connect.
I'm in the UK and the phone is on the Orange network.
I don't know if it's a software or hardware problem, I have tried flashing ICS, and earlier versions of GB but that hasn't fixed it.
With ICS I get this message "Phone not allowed mm#6"
Has anyone else had this problem, did you find a fix?
Thanks
Garry
You may want to check whether your IMEI buy typing in your call app: *#06#
Compare the IMEI with the one printed below your battery. If it differs you may have overwritten your IMEI with a one blocked by your operator.
Sent from my ST25i using xda app-developers app
IMEI numbers match
I've checked the IMEI numbers as you described and they match.
Does anyone have an idea on if this can be fixed?
Solved
Phoned Orange, they had blocked the phone due to debit card expiring and different card being used to top up.
Orange did not contact me in any way to inform me that the phone had been blocked.
Related
When I first got my xda many months ago, whenever someone called me I would get their number displayed before I pick up. Now it just says "Unknown" and no number. This is an intermittent problem. Occassionally it works, most of the time it doesn't. I have tested this from many phones.
Has anyone else experienced this problem and what can I do about it?
Thanks in advance
Stephen
PS I am using Special edition rom 1.1 and my SP is O2 :?
If it's the same problem with other XDAs or mobiles, then it's related to your SIM or your service provider network. Call them and ask about the service CNIR (Caller Number Identification Restriction). It's a GSM network parameter for each SIM. I believe that some one has activated this service on your SIM by mistake.
Does that cause a intermittent problem? I thought it would either show caller display or not, not a bit of both or am I wrong?
Cheers
Stephen
If it's that intermittent, check in different locations ... sometimes it's a location based problem ... as a good practice, replace the SIM in all cases.
Hi ya,
the guys from android-hilfe.de sent me here because they cant help me anymore. I brought the HOX+ 3 weeks ago on ebay local. the first week everything went fine and then out of a sudden I cant sent SMS or call anybody. when I try to call anybody (no different if I enter the number by hand or chose it from the contactlist) the connection isnt established. no error message, nothing. just "beep" and thats it. I use a vodafone simcard and if another vodafone user tries to call me, he gets the same "beep" like me, when I try to call. SMS dont reach me either. the sender gets an error just seconds after he tries to sent. I cant sent it too. BUT i get access to the internet. surfing, whatsapp and the facebook-app works fine. I had switched off wifi to make sure the connection is established through my vodafone carrier...and it is.
I called my provider an they say it must be the simcard - so they sent my a new one. but it doesnt helped. the same errors like before. then i tried to chance my simcard with a friend who uses o2 in his galaxy S3. my sim worked in his phone perfectly and his sim in my HOX+, too. Then i took the simcard of another friend whos also using vodafone and put it in my HOX+. the problems with calling and SMS were the same. my sim card was working fine in his HD2. so i tried more and more...it seems that only vodafone simcards got the problem with my phone. i also tried to reset the HOX+, deleted call forwarding, which doesnt fix the problem too. even gsm-codes like #004# or *135# wont work and a got the error message "Connection Problem or Invalid MMI Code".
because i brought it on ebay i´m afraight it might have been stolen and locked by the provider - is there something like simlock or netlock? and if yes, how to fix it?
please excuse my bad english and thanks a lot for your help in advance
http://www.imei.info/
use that to check if it's stolen
Hi Lexx,
nice to see you here .
I dont think that is stolen ( more I hope so ). First check that out , maybe you or someone else is able to unlock it, if it is simlocked.
If it is stolen I would force as much preassure as I can to the seller...
Paypal or a complain to the police
thank you for you warm welcome.
i just checked the imei at imei.info and can't see any clue that the phone was stolen. do you need any information provided by the homepage or how to go on now? the phone still isn't working (except internet).
Goto the Vodafone website,
In their support area you can find a formulae to reapply network settings.
I had the problem you described with my dhd, reapplying carrier settings fixed SMS and calling.
Alternatively you can manually crosscheck all settings.
Regards
Alex
Sent from my Transformer Prime TF201 using Tapatalk 2
well I crosschecked the settings at least 10 times. they are definately correct. A konfiguration SMS cant be sent by 1&1 (a reseller of vodafone i use) because I cant receive sms at all. so my problem is still there. I recognized, that after I try to sent a SMS the connection always breaks down and I have to enter my pin-code again.
It seems there's something very strange with that phone. maybe any kind of lock?!
ps:
i can sent MMS but do not receive them.
Did you try a factory reset?
Sent from my HTC One X+ using Tapatalk 2
yes i tried software reset in the settings menu. But i didnt worked
Sounds like you need apn settings
Sent from my HTC One X+ using xda app-developers app
are you sure? The settings are correct and internet and mms wouldnt work if the settings were wrong. Right?
Depends and you said the Sudan? Hmm may be its a band issue. If your not on the same gsm bands your not going to receive voice. But if your on a compatible data band you will receive data. Now call your service provider and simply ask if the settings are correct. And there are data only Sims so you gotta watch out. Call the service provider and see what's what
. Good luck!
Sent from my HTC One X+ using xda app-developers app
it worked some days until it suddenly stopped working. i already got a new simcard and checked the settings. they're right. but i found out that i'm not the only one having this problem:
forums.att.com/t5/Wireless-General-Device/HTC-one-X-plus-stops-receiving-calls/td-p/3370861
i just use the carries 1&1 (a german reseller of vodafone),but the problems are the same... and it seems there's no solution to fix it
maybe you got a clue?
Hmm ok how is the signal?
Sent from my HTC One X+ using xda app-developers app
depends on where I am. Right now in the middle of berlin it says hsdpa with maximum signal.
Can you tell me what the right settings would be when I enter *#*#4636*#*# ??? there are loats of information and maybe there it can be seen which is wrong.
any clue? Well I found out that there is something called "vodafone protect" which seems to lock and/or delete the mobile when it's stolen. maybe I bought a protected one Or should this be "deleted" when I reset by menu??
I've been searching all day for a good solution for this but can't seem to find anything that works for the S2.
I've seen some people have an issue in Android where the phone number will show up as Unknown in the My phone number field in the About phone status screen. I have a similar issue, but different. My phone number shows up 11 zero's instead of unknown.
As my previous phone was an Iphone my sim won't fit to try write my number to the sim. Is it the same issue as the unknown? and has anyone found a fix while using an S2? I've already updated the ME contact with my number and still no luck.
There seem to be a few apps that use this number to display information about you including Kies which return this 00000000000 number.
It doesn't stop the phone from being used, but it is started to be an annoyance that I guess I could do with out.
Any help you could give would be great.
Thanks,
infinitesd said:
I've been searching all day for a good solution for this but can't seem to find anything that works for the S2.
I've seen some people have an issue in Android where the phone number will show up as Unknown in the My phone number field in the About phone status screen. I have a similar issue, but different. My phone number shows up 11 zero's instead of unknown.
As my previous phone was an Iphone my sim won't fit to try write my number to the sim. Is it the same issue as the unknown? and has anyone found a fix while using an S2? I've already updated the ME contact with my number and still no luck.
There seem to be a few apps that use this number to display information about you including Kies which return this 00000000000 number.
It doesn't stop the phone from being used, but it is started to be an annoyance that I guess I could do with out.
Any help you could give would be great.
Thanks,
Click to expand...
Click to collapse
My phone number is also Unknown. Maybe i'm not reading it right, but what's your problem?
Sorry I must have left out the most important part. How do i get my phone to show my correct number?
Thanks
infinitesd said:
Sorry I must have left out the most important part. How do i get my phone to show my correct number?
Thanks
Click to expand...
Click to collapse
I got that, but since I've got the unknown number maybe you can do something extra when you got number displaying there. So my question was needed to be like: where do you need it for?
But sorry I don't known how to get it there.
Sent from my GT-I9100 using xda app-developers app
[Q] "no sim" error on my other carrier, currently overseas can't make calls.
Hello everyone,
Long time reader first time poster because I have searched for the past 2 days to solve my problem but it is kind of an emergency at this point.
I am currently overseas, last year I was here I was running stock GB and unlocked the simlock by contacting AT&T and getting a code. This year I am upgraded to stock JB but I get a no sim error with my overseas carrier and the phone doesn't ask for code at all. I tried putting in the ATT sim again and that works but can't use it here because its too expensive. I have tried other people's sim cards (total of 3) all of them get no sim error. This tells me the sim lock is still on there but I can't do much since it doesn't ask me for code.
I have also flashed siyah kernel and paranoid rom since coming overseas still no luck. This was mainly because stock JB was horrible.
I tried galaxy s unlock app but won't see my internet connection, I am not sure if it would be able to solve my problem anyway. I can't try the paid version of sim unlock because I can't get it charged to my ATT bill. I heard there is a free version but couldn't find it after searching for hours, seems as the developer wants this to be paid anyway.
I tried choosing multiple carriers under network settings but no luck.
I am sorry if I missed something obvious. Seems like Kies\ATT messed up something while upgrading me to JB
I have contacted ATT to ask if their JB upgrade locking sim is a known problem but all I got was a "are you sure you did it right". I have an unlock code from ATT though, just can't use it because the phone doesn't ask for the code, just says "no sim, emergency calls only"
I have flashed different modems just to see if that would help, nope
I have searched and read every similar thread, I would search more but I really need to solve this quick. Sorry if I missed any details first time posting.
Thanks in advance.
Don't know if this will help since I haven't tried it, but I found this. Maybe this will allow you to enter the unlock code?:
If your Samsung is not asking for an unlock code and it only reads “Network Locked. Emergency calls only” or “Insert correct SIM card” you can use one of these two formulas:
#0111*UNLOCKCODE#
#7465625*638*UNLOCKCODE#
hmm both of them gave me mobile network available error, weird I would guess it wouldn't check for that.
,just to make sure , I just enter these on the keypad and press call right ?
With that type of code, you don't have to press call. If it is supposed to call up a menu or dialog, it will do so when the last digit is entered. If the phone does nothing when the last digit of the code is entered, then it is probably a code that is not recognized by the phone. So I guess those codes don't work for the SGH-I777. I don't know if this is dependent on firmware. I do know that unlock doesn't work the same on Jelly Bean. I've read the unlock methods don't work. See here. I guess you could flash ICS stock plus root and then use one of these.
or... can you call or chat with an AT&T tech support to ask how to apply the code in your situation?
I found a list of a lot of codes, tried some of the ones related to network lock, one of them asked for password, i entered it and it said unlock successful yet still not working. I just rooted to stock gingerbread still no sim error yet ATT worked and sent me a text for international rates.
I just don't know what happened whist upgrading to JB.
I have a similar problem where my unlock code that used to work no longer works. Just out of curiosity, does the Serial # shown by GalaxSimUnlock app match the one listed physically under your battery? I'm not aware of how to check for the serial number other than that app. On mine, I noticed it got zero'ed out, and if my hunch is correct, I think the unlock code recognized by the phone is based on that serial number (among other things), so the one supplied by AT&T won't work anymore. I'll have to get a new number based on that zeroed out serial number or change my serial number somehow.
Sorry I flashed another rom already but I will try to reinstall everything and check later today. Idk if the app works with gingerbread, it should.
Yes, it works with Gingerbread as I was able to use it. I was hoping that if I restored to Gingerbread, my serial number would come back. But no dice. I'm really curious to see what your serial number is.
just tried to check but the app keeps crashing on mine. I tried with anothe unlock app i got undefined under serial.
Hi
I've searched around and read a lot but couldn't find the answer to my problem.
Here is my issue.
When I dial a number, it tries to call then ends the call right away before it even rings.
Can't receive calls either.
Can't send sms, nor receive sms.
Additional info.
I have full signal and it says my carrier on the status bar
Imei is correct - same as back of phone
Phone is unlocked - checked status
Unlocked with Galaxsim unlock, paid version
used repair gsii by helroz, didn't work
apn is picked up by the phone
carrier sim applications menu shows but don't work
Went back to stock with mobile odin, all the way to gingerbread which I'm using right now.
Please advice on what to do, any help is appreciated.
Interesting; I've never heard of this particular problem before. The first thing I would try would be a different modem, because that's a very easy fix. Also, incorrect APN's could be a factor, even though you say you've already checked that. I would advise checking them again - slowly. Sometimes something as simple as an extra space (or lack thereof, in the case of the 'default,supl' portion of the APN) can cause them not to work correctly.
Good luck.
I've flashed different modems and that didn't work.
Caller ID in settings give error network or sim card problem it says.
Btw I'm trying with different by Sims and both work on other phones.
Apn is correct I double checked. It picked it up auto.
Let me if you think of something else.
Thanks.
Sent from my SM-N900V using XDA Premium 4 mobile app