Evo 4G LTE Stopped working - Sprint HTC EVO 4G LTE

Launch Evo 4G LTE
NOT rooted
I had been putting off doing the OTA's with plans to root, the phone was running 1.22...6
Series of Vibrations, then phone wouldn't wake up. When holding the Power+Volume down for a few seconds the keypad lights begin to flash. When holding Power+Volume up same thing happens. If I just hold the power button the lights flash, then stop. Upon pressing the power button again the phone vibrates (like it is turning on).
When using the power button to wake the phone the keypad lights come on, but no screen.
Randomly the phone will play loud noises, like the noise that happens when you turn it on.
Ideas?

Screen backlight quit maybe?
Sent from my EVO LTE using xda app

Just spontaneously? The phone was in my pocket, vibrated a few times, then wouldn't turn on.

Maybe? I had this happen once, but my phone wouldn't come back to life. I had to plug it in then wait for it to charge. I left it on the charger for about half an hour. Then it booted up ok after that.
When mine did it, all I would get were the three buttons on the bottom flashing nothing else. No sounds or vibrations.
Try that and see if it helps. If not, a visit to Sprint maybe needed. Good luck.
Sent from my EVO LTE using xda app

I have came to the conclusion that the screen has stopped working. The phone rings, and I can answer a call if I get lucky and slide my finger where the answer button should be.
Guess it's a trip to Sprint tomorrow.

Sounds like the backlight. The digitizer seems to still be working.
Sent from my EVO LTE using xda app

Went to Sprint, paid them $35 to open it up, see a little corrosion from "water damage", and refuse to replace anything because of the damage. I don't have insurance.
Not sure if it's worth trying to replace the screen myself?
The phone isn't even 6 months old. Could I talk to HTC and see if they will replace it?
Edit: I talked to HTC. They are supposed to email me a packing slip to send it to them for repair.
Base charge of $40 for them to look at it.
Do you think it's worth a try, or do you think they will see the corrosion and say the same thing Sprint said? So much bull that the phone isn't even 6 months old and the screen failed. I wouldn't even be mad if they actually had good customer service.

Side note: Is there a way to turn this phone off? I can reboot it, but I can't figure out a way to actually turn it off. I want to turn it off so I'll have a chance of getting some of my messages when I get a working phone.

Just hold the power button until it turns off.
Sent from my EVO using Tapatalk 2

Holding the power button causes a reset, holding the power button+volume down is a hard reset, both ways the phone reboots immediately after.
Took the phone to another Sprint store last night, same thing, but they actually explained it this time.There's a small area of corrosion on the main board basically under the headphone jack, this corrosion slowly spreads and shuts down parts of the phone. So basically there's a good chance the LCD is fine, the board just needs replaced.
This morning my alarms kept going off, after about 5 or 6 times I looked at my phone and the screen was on! Somehow and for some reason the screen is working again.
I suspect that the corrosion is causing a bad connection on the board. I plan to tear into the phone later today and see if I can clean it up a little bit.
Any points on cleaning corrosion off the board?

was the phone near water or something?? how does it get corrosion like that?? just wondering casue if i ever have to bring my phone to sprint and they say they wont fix it cause it has water corrosion and i never dropped water on it ill be heated!!

evo401 said:
was the phone near water or something?? how does it get corrosion like that?? just wondering casue if i ever have to bring my phone to sprint and they say they wont fix it cause it has water corrosion and i never dropped water on it ill be heated!!
Click to expand...
Click to collapse
I would assume sweat or steam from being in a bathroom while the shower is on. Either way its tough to say.
Sent from my Genesis that does what Nintendon't

Well that sucks. There has been many times on a hot summer day that when I get off a call that I have to wipe down my screen because I've sweat all over it. I would have assumed that the engineers would have designed it better than this. What happens on a rainy day and some rain gets in the phone thru the headphone jack? I guess the phone is toast after this? That's a sh*tty design
Sent from my EVO LTE using xda app

I attempted to take it apart and clean it up,but it's very hard to tell where the corrosion is. I believe my motherboard is toast. I I were to purchase a used motherboard off Ebay, would the ESN of the phone change?
And a little history of the phone - It was never dropped in water in any way, never taken to the bathroom when I was showering. The only times it had moisture on it would be from sweat while in my pocket or when using it in a small drizzle with a few rain drops accumulating on the screen. The place where it appears the corrosion started was at the headphone jack, so I would say to keep that as clean as possible.
Guess it's time to move on. Any news on when the next Evo is coming/name of it?

Related

Water Damaged EVO 3D. Possible to Fix?

Last week, my friend's EVO 3D was water damaged. He was going to throw it out but I offered him $25 for it and he gave it to me. When I try turning it on, it vibrates, the buttons at the bottom light up but the screen doesn't seem to turn on. Is there any chance of fixing it?
Hmm well it might be but It's hard to tell if the board got damaged or just the screen. If u really want to fix it buy one off eBay or Craigslist with a broken screen and swap internals. At least that's what I'd do
Sent from my PG86100 using xda premium
Try drying it out totally before using it. Take the back cover off, take battery out, stick main unit in a ziploc bag full of rice and leave it alone for 3 days. The rice will suck up every last drop of moisture that would otherwise take weeks to evaporate out.
^^ awesome idea forgot to mention that rice is like a miracle worker I've saved many a phone that have taken full swims just by throwing them in a bag of rice for a couple days
Sent from my PG86100 using xda premium
Nanan00 said:
Try drying it out totally before using it. Take the back cover off, take battery out, stick main unit in a ziploc bag full of rice and leave it alone for 3 days. The rice will suck up every last drop of moisture that would otherwise take weeks to evaporate out.
Click to expand...
Click to collapse
Alright. I'll try that even though it was water damaged over a week ago. Maybe there's still some left...?
it. said:
Last week, my friend's EVO 3D was water damaged. He was going to throw it out but I offered him $25 for it and he gave it to me. When I try turning it on, it vibrates, the buttons at the bottom light up but the screen doesn't seem to turn on. Is there any chance of fixing it?
Click to expand...
Click to collapse
there is a chance. but probably would require an extensive knowledge of circuitry and i'm guessing since you don't know where to even start... probably not going to happen. lol
don't take that the wrong way by the way, it just sounds very grim to me.
cobraboy85 said:
there is a chance. but probably would require an extensive knowledge of circuitry and i'm guessing since you don't know where to even start... probably not going to happen. lol
don't take that the wrong way by the way, it just sounds very grim to me.
Click to expand...
Click to collapse
LOL. Yeah, I thought it was a long shot. I'll try the rice thing for a couple of days but I'm not getting my hopes up. I thought it was worth a try for $25
Mine survived being totally submerged in water when it fell in a puddle. at first the screen didn't work at all, then it flickered, then it had some lines on the screen, then after one day it was fully functional in every aspect haha, all I did was put it in rice, and all is well... Now I just wish I had waited to file an insurance claim, as now I'm stuck with a refurbished with 1.5
Sent from my PG86100 using xda premium
Well I would investigate some "tear down youtube videos" get the basic layout of the internals. Etc etc, maybe look into replacing the screen/digitizer
After you dry it out if screen still doesn't turn on, turn it on and leave it on for awhile, with caution... See if goes up in flames...would make an epic video if it does btw, but if something is damaged I would assume it would short out, and fry some stuff... Vibration means something is gettin power...
Shot from my sharp shooter in 3d
It's too late now to do the rice trick. If there was water on the board and the user tried to turn it on, the damage has already been done and chips were probably fried.
hitman4274 said:
Well I would investigate some "tear down youtube videos" get the basic layout of the internals. Etc etc, maybe look into replacing the screen/digitizer
After you dry it out if screen still doesn't turn on, turn it on and leave it on for awhile, with caution... See if goes up in flames...would make an epic video if it does btw, but if something is damaged I would assume it would short out, and fry some stuff... Vibration means something is gettin power...
Shot from my sharp shooter in 3d
Click to expand...
Click to collapse
the "with caution" part, here, should simply be don't turn it on at all. turning it on with water or moisture still present internally could damage it beyond repair (if that isn't the case already).
pull the battery out, and throw it in a very large, sealed Ziploc, bag of rice for a few days, maybe even longer - and cross your fingers. if it doesn't work after that. I wouldn't put anymore time and certainly not anymore money into it.
and yes it was worth a shot for only 25 bucks, for sure. I would have given it a try for that price.
I had a HD2 with the same problem. your screwed dude. Sorry. No amount rice is going to save that phone.
Yep, I think the only thing that saved mine, when it was totally submerged, is that the battery was completely dead, so nothing got power.
Sent from my PG86100 using xda premium
it. said:
Last week, my friend's EVO 3D was water damaged. He was going to throw it out but I offered him $25 for it and he gave it to me. When I try turning it on, it vibrates, the buttons at the bottom light up but the screen doesn't seem to turn on. Is there any chance of fixing it?
Click to expand...
Click to collapse
Take the phone apart and try this, with just the board, an alcohol (as pure as you can get) soak for 2-5mins then air dry (let sit for 1-2hours). Reassemble and test. As the alcohol evaporates, it extracts water out of the circuitry. But, as it has been mentioned, powering it on prior to a full dry may have already fried it.
Sent with L*W*H
Theres no science behind water damage, if you've turned it on already then it's too late for any measures to be taken.
In future, if you drop it in water, remove it straight away, remove everything from the phone, try to get as much water out as you can, then pop it in a bowl of dry rice for as long as you can, months would be best, simply assume that the phone is gone and do not switch it on until you can assure that it is completely dry, any other measures you can take seldom work but some have had results, the rice trick is as good as it gets tbh.
Avoid water like the plague with your phone.
Please help!
So I bought the HTC Evo 3D and had it for about 20 hours before I drowned it in a cup of tea (yes I was drunk) where it sat for a couple of minutes before it was discovered. As soon as it was discovered, I turned it off and removed the battery. It sat over night band in the morning I turned it back on and it works. But I immediately realized that there was still water at the bottom of the screen. I again turned it off and removed the battery and it has been sitting in rice for over a week. There is still water at the bottom of the screen! I'm so frustrated! I don't have a cell phone repair place where I live and I have no experience with working on cell phones. I have even tried using a blow dryer a little but am worried that the heat will harm the screen. My sister suggested just trying to used the phone and the heat from the phone working would evaporate the left over water but I am also afraid of frying things too. Any suggestions???
You turned it on while it was still wet. It's done for. Time for a new phone.
Sugar or colorants that were in the tea could have made that mark on the bottom of the screen
Anyway, i really don't think is there anything you can do.
Sent from my HTC EVO 3D X515m using xda app-developers app
Uncle Lizard said:
You turned it on while it was still wet. It's done for. Time for a new phone.
Click to expand...
Click to collapse
Exactly. Even if you get all the water out, you likely fried the board somewhere. If you still want an evo 3d, they are pretty old now, you should be able to get one on ebay for under 50 bucks.
You could attempt to take your phone apart and clean all the internals with rubbing alcohol but chances are your phone is past-out for ever
(Don't ask me for help as I couldn't care if your phone explodes, eh! )

EVO 4G LTE wont' stop vibrating.

I was very happy to get my new phone, tossed on a screen protector, gave it a change, put it in it's nice new case. Then today it started vibrating. Non-stop. It kept vibrating even after I killed the power. Even after I did a factory reset. Still vibrating.
What I discovered is that if you put a little bit of pressure on the back of case about a half inch below the led flash, it makes some kind of mechanical connection causing the vibraion motor to activate. In my case it didn't take much pressure at all, and would often "stick" like that.
I had to take the cover off and massage the plastic a bit to get it to stop vibrating at me. It will still get stuck if I apply a bit of pressure on the back of the case.
Did I get a lemon, or does anyone else have this issue.
-E
Breken said:
I was very happy to get my new phone, tossed on a screen protector, gave it a change, put it in it's nice new case. Then today it started vibrating. Non-stop. It kept vibrating even after I killed the power. Even after I did a factory reset. Still vibrating.
What I discovered is that if you put a little bit of pressure on the back of case about a half inch below the led flash, it makes some kind of mechanical connection causing the vibraion motor to activate. In my case it didn't take much pressure at all, and would often "stick" like that.
I had to take the cover off and massage the plastic a bit to get it to stop vibrating at me. It will still get stuck if I apply a bit of pressure on the back of the case.
Did I get a lemon, or does anyone else have this issue.
-E
Click to expand...
Click to collapse
Must... restrain... joke...
I think you have a lemon that wont make lemonade. You're still under warranty, so why not just send it to a sprint repair store?
Try pulling the battery
Maybe it the screen protector touching the soft keys...
Sent from my SPH-D710 using XDA
shook187 said:
Try pulling the battery
Click to expand...
Click to collapse
That's cold.
sent from 2yr old Evo on ICS
shook187 said:
Try pulling the battery
Click to expand...
Click to collapse
Seriously, that's the first thing I wanted to do when the problem started. *smirk* That was a bit frustrating. I thought I was going to have to wait until the motor draining my battery. Sounds like I'll be taking it to the store. Annoying. Oh well, I'm making up for the perfect luck I had buying the original EVO on launch.
-E
Hopefully not a design issue and just a lemon.
I've had screen protectors do weird crap if they have tension on them. Pretty rare these days though.
I'd try removing screen protector (but I hate to see you waste one if that's not it).
Also if you hold volume down it will vibrate. Not sure if it will be continuous.
You might stopp fussing with it and get swapped out, when it's easy to show the problem they should replace it on teh spot.
Newest HTC evo LTE also vibrates nonstop even with power off
Same problem as noted. I have this HTC evo LTE 4 months
No screen protector.
Phone was on bedside night table charging when it wakes me up at 4AM on a Sunday with the nonstop vibrating. Powering off did not stop the vibrations.
Any suggestions
Going to necro rez this thread to share my experience with an identical issue.
Couple weeks ago I noticed that once in a while the vibration motor of my Evo 4G LTE (bought in June 2012) would turn on for a second or so for no particular reason (no incoming notifications). Several days later the motor started vibrating constantly, even when the phone was powered down. Taking off the back cover and "massaging" the area around the camera LED and headphone connector would slow down the rotation speed and sometimes completely stop it, but it would always start rotating again in minutes/hours. Putting the back cover on would always start the motor again.
I took the phone to the Sprint store for repair. The tech said he had never seen this issue before, but was quickly able to figure out that there was a short circuit in the two-pin connector for the vibration motor leads. Luckily, he had an extra connector, so I was out of the store in about 15 minutes with a perfectly working phone. Who knew I didn't have to RUU and S-ON, the guy didn't even turn it on
I'm having this issue as well. Exactly as described in OP. Pull the plastic cover and no more vibration, just the slightest pressure towards the camera and it starts again.. sucks.
jshow816 said:
I'm having this issue as well. Exactly as described in OP. Pull the plastic cover and no more vibration, just the slightest pressure towards the camera and it starts again.. sucks.
Click to expand...
Click to collapse
Like I said in the post above yours, might be a very simple repair that's worth a trip to a Sprint store.
Replaced vibration motor worked for me
I believe someone else mentioned on another site they replaced the vibration motor and the phone stopped vibrating all the time.
That is what worked for me. Took about 10 minutes. I had an old Evo LTE that was not working (glad I kept it) and removed the vibration motor assembly from it and swapped it for the one in my working phone.
All is well now. FYI...If you don't know what the motor looks like search for HTC Evo LTE vibration motor.
They are also being sold on Ebay for about $6 if you don't have one handy.
Thanks for the help, viva la Internet!:good:
I have the same problem. it is so annoying

[Q] Help with sunk Razr

To my surprise the other day I got my phone to turn back on after dropping it in the hot tub while it was on, almost. After pulling off the back half and thoroughly drying it out the phone powered back on everything else works except the home back and search keys the ones that light up at the bottom. But they do work sometimes, most of the time actually. When the keys are working, every once in awhile the menu will keep flashing up on screen and when i hold the menu key it stops.
I re flashed the ROM thinking it may have developed a glitch being wet, nothing.
I tried drying it out more, nothing.
I'm not sure how the keys work but if i completely remove the front glass and clean the inside of it would that do anything? When it dried out the water did leave a slight film. It almost seems like there is a bad connection somewhere.
Thoughts?
should of left power off and in rice for 24-48 hours + befor turning it back on but it may help im not to sure havent taken the glass off my phone yet
let me know what happens
Might not want to hear it, but if you have insurance, NOT warranty, you should go ahead and get it replaced. Water logged phones never work the same, and usually don't last much longer when you do get it running again.
Thus device is still new enough that you should be able to get a replacement brand new out of the box from the insurance company.
Sent from my DROID RAZR using xda premium

[Q] My mom dropped her Photon in a bucket of soapy water months ago...

Like 6 -7 months ago,
Okay, so my mom dropped her Photon in a bucket of soapy water while she was trying to wash her car. She immediately took out the battery and tried to get most of the water out. She also put it under a fan to dry out for about 3-4 hours... then she plugged it in to charge! 0_0 (I wasn't there to tell her not to plug it in yet...) Few minutes after, I came home from school and she told me. I immediately rushed upstairs and unhooked it from the charger, and took out the battery. We put it in rice and left in there for some days. Finally I had the courage to plug it in. When I did, NOTHING. My mom mentioned something about it saying RSD protocol or something. At that point, I lost all hope and stashed it in the dead phone pile.
9/15/2012
I plugged the phone in, the green LED lit. I feel a vibrate, the 4 capacative buttons light. I hit the volume toggles; I hear the Android ding! Vibrate and LED also works! But guess what? The screen is just black... When you plug the Photon into the computer, you hear the notification sound on the Photon, and Windows detects it as:
USB Mass Storage Device
Motorola MB855 USB Device
Motorola MB855 USB Device
Even when booting up, you don't see the red Moto logo, it's like the LCD is dead. I even think the touchscreen functionality is dead too. I really believe now that I can bring this baby back to life somehow. Guys, what can I possibly do?
Maybe try replacing the LCD and digitizer. There should be parts for it on amazon. Its a pain to replace it though. Lastly, make sure that that the motherboard doesn't have signs of corrosion. Otherwise, you'll start to notice the phones performance degrade over time and eventually give out
Sent from my MB855
jajosh66 said:
My mom mentioned something about it saying RSD protocol or something.
Click to expand...
Click to collapse
That's so funny.. I can't imagine a mother talking about RSD. :laugh:
I'm sure you can find spare parts on Amazon or eBay, but you can always send it to Motorola and pay for fixing it.
If you decide to fix it by yourself, be careful. After I opened my Photon I couldn't use the power button, and I wasted hours on trying to fix it.
I had a similar issue a week ago, my phone was knocked off a table into my pool. I jumped in after it, clothes and all, and picked it up off the bottom.
I immediately threw it out of the pool, yeah, threw, jumped out and did a battery pull. I let is sit in rice for a few days, opened it up, and scrubbed the contacts on the mobo with a firm toothbrush and 90% isopropyl. It's been a week to the day, and everything is running fine except the proximity sensor. So the only issues I'm having now is when I am in a call, the LCD shuts off, and obviously the screen goes non-responsive.
The proximity sensor is constantly reading that something is close.
Not to derail the thread, but any suggestions on that?
To un-derail the thread, there are only 8 torx head screws holding the phone together, took me only about 20 mins or so to open my mopho to the mobo. if you thing it's worth it, take a look and see what you can see on yours.
use hair dryer
whenever my phones got in contact with water, I used a hair dryer to dry the phones. it worked all the time.
Bock Abrams said:
I had a similar issue a week ago, my phone was knocked off a table into my pool. I jumped in after it, clothes and all, and picked it up off the bottom.
I immediately threw it out of the pool, yeah, threw, jumped out and did a battery pull. I let is sit in rice for a few days, opened it up, and scrubbed the contacts on the mobo with a firm toothbrush and 90% isopropyl. It's been a week to the day, and everything is running fine except the proximity sensor. So the only issues I'm having now is when I am in a call, the LCD shuts off, and obviously the screen goes non-responsive.
The proximity sensor is constantly reading that something is close.
Not to derail the thread, but any suggestions on that?
To un-derail the thread, there are only 8 torx head screws holding the phone together, took me only about 20 mins or so to open my mopho to the mobo. if you thing it's worth it, take a look and see what you can see on yours.
Click to expand...
Click to collapse
portman said:
whenever my phones got in contact with water, I used a hair dryer to dry the phones. it worked all the time.
Click to expand...
Click to collapse
Ah, but here's the thing, It has been dry for a week now.
I consider the phone saved, and everything is working just as it did before it went swimming, save for the proximity sensor.
water damage repair
Ok i repair cell phones all day and for water damage you need to remove the motherboard and soak it in alcohol for 20 minutes then take a tooth brush and scrub the whole board to remove all the corrosion and do the same to the lcd and digitizer connections its a 50/50 shot
No help on a workaround for my busted proximity sensor? I can't use the keypad when making calls.

[Q] Dropped my LG Optimus G in water

Hey, so I got an LG Optimus G off of Ebay the other day and I love it. It only lasted a few days, though. Went to the beach and set it down on the sand to pose for a picture and a wave ran up over it. I had a case on and it didn't seem like too much water got into it. I immediately shut it off.
I know I should have waited longer, but since it didn't look like too much water had gotten into it I tried to turn it on the next morning. I also plugged a charger into it, which I now realize could have been its downfall.
Anyways, it's been a couple days since then and I dunked it in rubbing alcohol to try to remove residue and then took it apart and let it sit under a fan for over 12 hours. I tried turning it on several times and nothing happened. So, after taking it apart more and blowing out the insides with one of those cans of air for removing dust, I put it back together. This time, when I pushed the power button the back button led came on. It goes off after a little while and I can't get it to do anything else. Also, the water damage indicator is still white.
So, I realize it is probably beyond saving, but the back button led coming on gave me hope that there might still be something to do. Any suggestions on anything else to try and any ideas on why the back button led is coming on?
Thanks!
Okay, here's another question. Would I be able to buy another phone off of Ebay that has a broken screen or something for cheap and transfer over the internal parts to my phone? Or is my screen probably messed up too?
salt can do more damage than you think , usually the screen would remain good if it was normal water , but dicey to say since it was salt water, if you can get it evaluated cheap it would make sense , not otherwise , its already an old phone going cheap, would make more sense to get another.
Any time your phone drops in water, the first thing you should never do is try to turn it on because it could damage the internals and cause a short circuit in which the electrical components may fry.
First dry your phone as much possible and put it in a bowl or bag of rice. Wait at least a few days and then try to turn it on. If it works, great! If not then it is possibly damaged but to the point not every component is damaged. It might just be the screen or the motherboard. The best bet would then be to ask a repair person to see what is broken and if it can be repaired or salvaged for some parts.
Sent from my LG Optimus G using XDA Free mobile app

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